Transnational Skill Standards Software Developer

Size: px
Start display at page:

Download "Transnational Skill Standards Software Developer"

Transcription

1 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Transnational Skill Standards Software Developer REFERENCE ID: TOS/SSC/Q0501

2 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Mapping for Software Developer (SSC/Q0501) with UK ESKITP5023 Link to Indian Qualification Pack: Link to UK Qualification: How to Read this Document This document has two sections - Section I and Section II. Section I: Compares the listing in the Indian QP -Software Developer (SSC/Q0501) with Software Development ESKITP5023. Section II: Compares the competencies described in each of the Indian with those of UK. The language of the compared competencies of the two countries differs. However, the competency pointers of the described competency can be mapped. Wherever the competency pointer maps it is reported as underthe column Gap in Indian. Wherever the competency pointers do not map, it is identified as a gap and the corresponding UK competency is noted under the column Gap in Indian. Usage of Benchmarked Transnational Standards There will be two types of users of these benchmarked standards. One type will be of those individuals who are already trained and are certified on the corresponding Indian QP. This set of individuals will have to undergo a bridge course comprising of the identified gaps only. Thereafter, they will be assessed under the aegis of a UK Awarding body through the Indian SSC on the competency portions acquired via the bridge course. All qualifying individuals will be awarded a co-branded certificate comprising of logo of Skill India, Indian SSC and UK Awarding Body. Those individuals who wish to be certified afresh will have to undergo training on both the Indian QP and the gaps in the Indian with regard to UK competencies. Thereafter, they will be assessed under the aegis of a UK Awarding body through the Indian SSC and they will obtain a co-branded certificate comprising of logo of Skill India, Indian SSC and UK Awarding Body. 1

3 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Section I: Mapping of Software Developer (SSC/Q0501) with ESKITP5023 Software Development Level 3 Indian Code SSC/N0501 SSC/N0502 SSC/ N9001 SSC/ N9002 SSC/ N9003 SSC/ N9004 SSC/ N9005 Mapping: A Summary Indian UK Code UK Remarks, if any Contribute to the design of software products and applications Develop Software code to Specification Manage your work to meet requirements Work effectively with colleagues Maintain a healthy, safe and secure working environment Provide data/information in standard formats Develop your knowledge, skills and competence ESKITP5023 Software Development Two of Indian s are covered in one UK. 2

4 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Section II:Compares the competencies in Indian with those of UK. Mapping Descriptions Indian QP Title Software Developer UK Qualification Not Specified Indian QP Code SSC/Q0501 UK Qualification Code Not Specified Indian Title Contribute to the design of software products and applications UK Title Software Development Indian Code SSC/N0501 UK Code ESKITP5023 Scope This unit/task covers the following: Appropriate people: line manager peers subject matter experts Software Requirements Specification includes: functional requirements non-functional requirements High Level Design includes: Overview This is the entry level Software Developer role, suitable for those in the role for 0-2 years This sub discipline covers the core competencies required to create software to address the needs of business problems and opportunities, resulting in a variety of software solutions, ranging from operating and control software to web based or specialist applications, such as accounting software and games software. technical solution selected and its rationale assumptions Development produce software that translates the design deliverables from HCI design, data design and software design, 3

5 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Scope constraints dependencies interfaces Requirements where: business impact is low technical complexity is low Overview into working software. These designs will include, at a detailed level, functions and processing, interfaces, data handling and storage needs and how the system will be used by and interact with people, as appropriate. Development involves the translation of the designs into working software solutions that meet the business needs. There is a wide range of software that may be undertaken in a variety of environments appropriate to both the business and technical contexts in which they will be used, the software development environments used will be selected and specified during the design phase when the physical models are produced. In some organisations, may be undertaken as part of a holistic life cycle approach where one individual or team may complete all stages; whereas in other organisations, 4

6 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Scope Overview each stage of development may be undertaken by individuals or teams or as part of projects and/or programmes. Competency Mapping Gaps in Indian PC1. check your understanding of the Business Requirements Specification (BRS)/User Requirements Specification (URS) with appropriate people PC2. check your understanding of the Software Requirements Specification (SRS) with appropriate people PC3. check your understanding of High Level Design (HLD) with appropriate people PC4. design basic programming structures to implement functionality in line with requirements defined in BRS/URS, SRS and HLD PC5. review your designs with appropriate people PC6. analyze inputs from appropriate people to identify, resolve and record design defects and inform future P2. Assist with the collation and use of information relating to IT architecture models together with business, data and HCI design deliverables in order to inform software development and testing P10. Use appropriate programming constructs to produce effective software 8. Functionally test that the processing and functional needs specified within logical and physical software design deliverables have been met 5

7 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY designs Gaps in Indian PC7. document your designs using standard templates and tools PC8. comply with any relevant organization s policies, procedures and guidelines when contributing to the design of software products and applications Knowledge & Understanding; Organisational Context KA29. organization s policies, procedures and guidelines for designing software products and applications and your role and responsibilities in relation to this P3. Assist in specifying precisely how the software that has been developed functions P4. Assist with the documentation of software P1. Follow organisational standards for the systems development lifecycle P6. Comply with any relevant legislation, regulation and external standards relating to software P9. Use naming conventions and standards in line with organisational standards Knowledge & Understanding K3. The fact that many developers may work together to develop differing elements of a total software solution and these individual software elements need to work coherently together K33. Operate with reference to: K33.1 organisational standards for K33.2 professional and ethical standards in software K33.3 integrity and confidentiality during software 6

8 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY K33.4 design requirements and operating environments Gaps in Indian KA30. your organization s knowledge base and how to access and update this KA31. the scope of work to be carried out and the importance of keeping within these boundaries KA32. who you may need to involve to provide feedback to your designs KA33. the importance of collating feedback on your designs K6. The importance of accurately translating design deliverables in software development work K24. The inputs to and required outputs from any piece of K30. The fact that software development deliverables must meet design requirements K4. The importance of verifying the accuracy, currency, completeness and relevance of information used during K3. The fact that many developers may work together to develop differing elements of a total software solution and these individual software elements need to work coherently together K3. The fact that many developers may work together to develop differing elements of a total software solution and these individual software elements need to work coherently together K4. The importance of verifying the accuracy, currency, completeness and relevance of information used during 7

9 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Gaps in Indian KA34. how to analyze and use feedback to improve your designs KA35. who you may need to involve to provide feedback on your designs KA36. standard templates and tools available and how to use these to document your designs KA37. the approval process for designs of software products and applications K3. The fact that many developers may work together to develop differing elements of a total software solution and these individual softwareelements need to work coherently together K16. Document software development and testing accurately and clearly to allow further development, amendments and updates to be made to solutions Technical Knowledge KB9. how to interpret and follow different design specifications, including: Business Requirements Specification (BRS) User Requirements Specification (URS) Software Requirements Specification (SRS) High Level Design (HLD) Technical Knowledge K5. The relationship between physical software design, data and HCI design and software development K12. The importance of documenting software development and testing in a clear and understandable manner that will allow further development, amendments and updates to be made to solutions K14. Collate information from data and HCI design deliverables in order to inform and testing 8

10 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Gaps in Indian KB10. how to design basic program structures KB11. how to design software products KB12. how to design software applications KB13. different sources of information for help to design software products and K31. Interpret physical and logical designs to Identify and select: K31.1 the processing and functional needs specified within logical and physical software design deliverables K31.2 the functional requirements for individual software components K31.3 what inputs need to be incorporated into software and what required outputs need to be produced from it K7. The importance of and value of being informed and directed by the deliverables from software design K17. The fact that software solutions must combine data and the commands to manipulate it in the most effective manner to meet the business informed and directed by the deliverables from software design K5. The relationship between physical software design, data and HCI design and K5. The relationship between physical software design, data and HCI design and K24. The inputs to and required outputs from any piece of 9

11 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY specifications Gaps in Indian KB14. the range of equipment used to design software products and applications KB15. common design defects and how to resolve these KB16. current practice in the infrastructure design of software products and applications KB17. the range of involved in designing different software products and applications KB18. how to test new products and applications are fit for purpose KB19. implications new products and applications may have on business processes and business infrastructure K1. The importance of the systems development lifecycle as it relates to software K2. What is meant by software development and the stages of activity that constitute it K15. Verify functional requirements for individual software components K31.4 information required to perform functional testing K31.5 functional and unit testing which will be required as an integral part of development work K10. The fact that new software may need to be developed or existing software enhanced or adapted to take account of changing business needs *General Note: s SSC/N9001 to SSC/N9005 and SSC/N0703 are related to employability skills. In UK, such generic competencies are covered through apprenticeship. 10

12 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Section II continued:compares the competencies in Indian Develop Software code to Specification (SSC/N0502) with the UK Software Development (ESKITP5023). Mapping Descriptions Indian QP Title Software Developer UK Qualification Not Specified Indian QP Code SSC/Q0502 UK Qualification Code Not Specified Indian Title Develop Software Code to Specification UK Unit Title Software Development Indian Code SSC/N0502 UK Code ESKITP5023 Scope This unit/task covers the following: Appropriate people: Overview This is the entry level Software Developer role, suitable for those in the role for 0-2 years line manager peers subject matter experts Software Requirements Specification includes: functional requirements non-functional requirements High Level Design includes: technical solution selected and its rationale assumptions constraints dependencies interfaces This sub discipline covers the core competencies required to create software to address the needs of business problems and opportunities, resulting in a variety of software solutions, ranging from operating and control software to web based or specialist applications, such as accounting software and games software. Development produce software that translates the design deliverables from HCI design, data design and software design, into working software. These designs will include, at a detailed level, functions and processing, interfaces, 11

13 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Scope Low Level Design includes: programming structures Overview data handling and storage needs and how the system will be used by and interact with people, as appropriate. coding standards checklists Requirements where: business impact is low technical complexity is low Development involves the translation of the designs into working software solutions that meet the business needs. There is a wide range of software that may be undertaken in a variety of environments appropriate to both the business and technical contexts in which they will be used, the software development environments used will be selected and specified during the design phase when the physical models are produced. In some organisations, may be undertaken as part of a holistic life cycle approach where one individual or team may complete all stages; whereas in other organisations, each stage of development may be undertaken by individuals or teams or as part of projects and/or programmes. 12

14 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Competency Mapping: Gaps in Indian PC1. check your understanding of the Business Requirements Specification (BRS), Software Requirements Specification (SRS), High Level Design (HLD) and Low Level Design (LLD) with appropriate people PC2. access reusable components, code generation tools and unit testing tools from your organization s knowledge base PC3. convert technical specifications into code to meet the requirements, leveraging reusable components, where available PC4. create appropriate unit test cases (UTCs) PC5. review codes and UTCs with appropriate people PC6. execute UTCs and document results PC7. rework the code and UTCs to fix identified defects PC8. analyze inputs from appropriate people to inform P2. Assist with the collation and use of information relating to IT architecture models together with business, data and HCI design deliverables in order to inform and testing P7. Create software that incorporates the full range of design specifications, for example those relating to data and HCI, in order to produce effective software P5. Correctly use software development procedures, tools and techniques, as directed by superiors P10. Use appropriate programming constructs to produce effective software P11. Optimize the use of system resources in software P8. Functionally test that the processing and functional needs specified within logical and physical software design deliverables have been met 13

15 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY future designs PC9. record corrective actions for identified defects to inform future designs P4. Assist with the documentation of software Gaps in Indian PC10. submit tested code for approval by appropriate people PC11. update your organization s knowledge base with your experiences of the code developed PC12. comply with organization s standards, policies, procedures and guidelines when developing software code to specification Knowledge & Understanding: Organisational Context KA24. Organization s policies, procedures and guidelines for designing software products and applications and your role and responsibilities in relation to this P1. Follow organisational standards for the systems development lifecycle P1. Follow organisational standards for the systems development lifecycle P3. Assist in specifying precisely how the software that has been developed functions P1. Follow organisational standards for the systems development lifecycle P6. Comply with any relevant legislation, regulation and external standards relating to P9. Use naming conventions and standards in line with organisational standards Knowledge & Understanding K3. The fact that many developers may work together to develop differing elements of a total software solution and these individual software elements need to work coherently together K33. Operate with reference to: K33.1 organisational standards for K33.2 professional and ethical standards in software 14

16 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Gaps in Indian KA25. the scope of work to be carried out and the importance of keeping within these boundaries KA26. your organization s knowledge base and how to K33.3 integrity and confidentiality during software K33.4 design requirements and operating environments K24. The inputs to and required outputs from any piece of K30. The fact that software development deliverables must meet design requirements K6. The importance of accurately translating design deliverables in software development work K24. The inputs to and required outputs from any piece of K30. The fact that software development deliverables must meet design requirements K31 Interpret physical and logical designs to Identify and select: K31.1 the processing and functional needs specified within logical and physical software design deliverables K31.2 the functional requirements for individual software components K31.3 what inputs need to be incorporated into software and what required outputs need to be produced from it K31.4 information required to perform functional testing K31.5 functional and unit testing which will be required as an integral part of development work K4. The importance of verifying the accuracy, currency, 15

17 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Gaps in Indian access and update this KA27. the importance of collating feedback on your coding and UTCs KA28. how to analyze and use feedback to improve your coding and UTCs KA29. who you may need to involve to provide feedback on your coding and UTCs KA30. your organization s approval process for software code designs Technical Knowledge completeness and relevance of information used during K14. Collate information from data and HCI design deliverables in order to inform and testing K12. The importance of documenting software development and testing in a clear and understandable manner that will allow further development, amendments and updates to be made to solutions K32.5 the procedures, tools and techniques to undertake functional testing K2. What is meant by software development and the stages of activity that constitute it K13. Use and apply the systems development lifecycle as appropriate to software KB13. how to interpret and follow different design specifications K5. The relationship between physical software design, data and HCI design and software development K7. The importance of and value of being informed and directed by the deliverables from software design K17. The fact that software solutions must combine data and the commands to 16

18 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY manipulate it in the most effective manner to meet the business requirements K28. The importance of ensuring that any software development uses all relevant inputs to it K29. and provides all necessary outputs from it K31. Interpret physical and logical designs to Identify and select: K31.1 the processing and functional needs specified within logical and physical software design deliverables K31.2 the functional requirements for individual software components K31.3 what inputs need to be incorporated into software and what required outputs need to be produced from it K31.4 information required to perform functional testing K31.5 functional and unit testing which will be required as an integral part of development work K32. Use and apply: K32.1 specified software development procedures, tools and techniques K32.2 naming conventions and standards in line with organisational standards K32.3 appropriate programming constructs to produce effective software K32.4 information relating to data and HCI design deliverables in order to inform Gaps in Indian 17

19 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Gaps in Indian KB14. the process for converting technical specifications into code KB15. current practice in the infrastructure design of software code KB16. how to write software code that is efficient, readable and maintainable K32.5 the procedures, tools and techniques to undertake functional testing K1. The importance of the systems development lifecycle as it relates to software K21. What is involved in translating physical designs into working software K22. Data types that can be used and how they can be represented and manipulated K25. The and tasks involved in software development K26. Why naming conventions and standards are used during work K32. Use and apply: K32.1 specified software development procedures, tools and techniques K32.2 naming conventions and standards in line with organisational standards K32.3 appropriate programming constructs to produce effective software K32.4 information relating to data and HCI design deliverables in order to inform K32.5 the procedures, tools and techniques to undertake functional testing K18. What is meant by the syntax (grammar) of a programming language K19. The relationship between programming languages and 18

20 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY development environments Gaps in Indian KB17. the range of code generation tools and unit testing tools used to develop software code KB18. how to use coding tools K20. The relationship between programming languages and file/database structures K23. Programming constructs available and the uses they can be put to K24. The inputs to and required outputs from any piece of K27. The importance of optimising the use of system resources in software development work K19 The relationship between programming languages and development environments K32 Use and apply: K32.1 specified software development procedures, tools and techniques K32.2 naming conventions and standards in line with organisational standards K32.3 appropriate programming constructs to produce effective software K32.4 information relating to data and HCI design deliverables in order to inform K32.5 the procedures, tools and techniques to undertake functional testing K19 The relationship between programming languages and development environments K32 Use and apply: K32.1 specified software development procedures, tools and techniques 19

21 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY Gaps in Indian KB19. how to create, review and execute UTCs KB20. how to determine whether components are suitable for re-use KB21. different types of problems and defects that may occur and how these may be K32.2 naming conventions and standards in line with organisational standards K32.3 appropriate programming constructs to produce effective software K32.4 information relating to data and HCI design deliverables in order to inform K32.5 the procedures, tools and techniques to undertake functional testing K15. Verify functional requirements for individual software components K32 Use and apply: K32.1 specified software development procedures, tools and techniques K32.2 naming conventions and standards in line with organisational standards K32.3 appropriate programming constructs to produce effective software K32.4 information relating to data and HCI design deliverables in order to inform K32.5 the procedures, tools and techniques to undertake functional testing K32.5 the procedures, tools and techniques to undertake functional testing 20

22 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY resolved Gaps in Indian KB22. how recording corrective actions for problems and defects can improve future designs KB23. how to test and debug new software code KB24. different sources of information for help to write software code KB25. how to protect software assets KB26. policy for 3rd party software and freeware K16. Document software development and testing accurately and clearly to allow further development, amendments and updates to be made to solutions K32.5 the procedures, tools and techniques to undertake functional testing K32 Use and apply: K32.1 specified software development procedures, tools and techniques K32.2 naming conventions and standards in line with organisational standards K32.3 appropriate programming constructs to produce effective software K32.4 information relating to data and HCI design deliverables in order to inform K32.5 the procedures, tools and techniques to undertake functional testing K8. the relationship between and other solution development and implementation K9. the value and role of in addressing business problems 21

23 TRANSTIOL SKILL STANDARDS FOR IT-ITeS INDUSTRY and opportunities Gaps in Indian K10. The fact that new software may need to be developed or existing software enhanced or adapted to take account of changing business needs K11. The fact that external providers of software development services exist K33. Operate with reference to: K33.1 organisational standards for K33.2 professional and ethical standards in software K33.3 integrity and confidentiality during software K33.4 design requirements and operating environments 22

ESKITP5023 Software Development Level 3 Role

ESKITP5023 Software Development Level 3 Role Overview This sub discipline covers the core competencies required to create software to address the needs of business problems and opportunities, resulting in a variety of software solutions, ranging

More information

ESKITP5022 Software Development Level 2 Role

ESKITP5022 Software Development Level 2 Role Overview This sub discipline covers the core competencies required to create software to address the needs of business problems and opportunities, resulting in a variety of software solutions, ranging

More information

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. Introduction. Qualifications Pack-Software Developer

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. Introduction. Qualifications Pack-Software Developer QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY Contents 1. Introduction and Contacts.......P.1 2. Qualifications Pack....P.2 3. Glossary of Key Terms.......P.3 4. NOS Units...P.5 OS

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SUB-SECTOR: Software Products. OCCUPATION: Product Development and Delivery

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SUB-SECTOR: Software Products. OCCUPATION: Product Development and Delivery QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY Contents 1. Introduction and Contacts.......P.1 2. Qualifications Pack....P.2 3. Glossary of Key Terms.......P.3 4. NOS Units...P.5 OS

More information

ESKITP5022v2 Perform software development activities under direction

ESKITP5022v2 Perform software development activities under direction Perform development activities under direction Overview This sub discipline covers the core competencies required to create to address business problems and realise opportunities, resulting in a variety

More information

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. Introduction. Qualifications Pack-Junior Data Associate

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. Introduction. Qualifications Pack-Junior Data Associate QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY Contents 1. Introduction and Contacts.......P.1 2. Qualifications Pack....P.2 3. Glossary of Key Terms.......P.3 4. NOS Units...P.5 OS

More information

Analyze data from multiple disparate sources

Analyze data from multiple disparate sources Overview This unit is about collating and analyzing data, usually big data, from multiple disparate sources. 5 Applicable NOS Unit SSC/ N 2102 Unit Code SSC/ N 2102 Unit Title (Task) Description Scope

More information

Contribute to IT architecture work

Contribute to IT architecture work Overview This sub-discipline is concerned with the competencies required to create, maintain and manage IT architecture models representing the operating model for an organisation and their lower level

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SECTOR: IT-ITES ITES)ces Helpdesk Attendant SUB-SECTOR: Business Process Management

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SECTOR: IT-ITES ITES)ces Helpdesk Attendant SUB-SECTOR: Business Process Management QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY Contents 1. Introduction and Contacts.......P.1 2. Qualifications Pack....P.2 3. Glossary of Key Terms.......P.3 4. NOS Units.. P.5 OS

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SECTOR: IT-ITES ITES)ces Helpdesk Attendant SUB-SECTOR: Business Process Management

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SECTOR: IT-ITES ITES)ces Helpdesk Attendant SUB-SECTOR: Business Process Management QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY SSC/ N 3003 Deal remotely with customer queries What are Occupational Standards(OS)? OS describe what individuals need to do, know and

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SUB-SECTOR: Business Process Management. ITES)ces Helpdesk Attendant

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SUB-SECTOR: Business Process Management. ITES)ces Helpdesk Attendant QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY. SECTOR: ELECTRONICS SUB-SECTOR: Semiconductor Design and Active Components

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY. SECTOR: ELECTRONICS SUB-SECTOR: Semiconductor Design and Active Components QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY Contents 1. Introduction and Contacts..P1 2. Qualifications Pack....P2 What are Occupational Standards(OS)? OS describe what individuals

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. ITES)ces Helpdesk Attendant. OCCUPATION: IT Support Services/Helpdesk

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. ITES)ces Helpdesk Attendant. OCCUPATION: IT Support Services/Helpdesk QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY What are Occupational Standards(OS)? OS describe what individuals need to do, know and understand in order to carry out a particular job

More information

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. What are National Occupational Standards (NOS)?

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. What are National Occupational Standards (NOS)? QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY What are National Occupational Standards (NOS)? NOS describe what individuals need to do, know and understand in order to carry out a particular

More information

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. Introduction. Qualifications Pack-Sales and Pre-Sales Analyst

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. Introduction. Qualifications Pack-Sales and Pre-Sales Analyst QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY Contents 1. Introduction and Contacts.......P.1 2. Qualifications Pack....P.2 3. Glossary of Key Terms.......P.3 4. NOS Units...P.7 OS

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SECTOR: IT-ITES ITES)ces Helpdesk Attendant SUB-SECTOR: Business Process Management

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. SECTOR: IT-ITES ITES)ces Helpdesk Attendant SUB-SECTOR: Business Process Management QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance

More information

ESKITP7072 IT/Technology Capacity Management Level 2 Role

ESKITP7072 IT/Technology Capacity Management Level 2 Role Overview This sub-discipline is about the competencies required to manage the capacity of IT/technology services, systems and assets that support an organisation. Capacity management covers a range of

More information

Automotive Skills Development Council

Automotive Skills Development Council h Automotive Skills Development Council QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AUTOMOTIVE INDUSTRY Contents OS describe what individuals need to do, know and understand in order to carry out

More information

CRM DOMESTIC NON VOICE SYLLABUS/ CURRICULUM

CRM DOMESTIC NON VOICE SYLLABUS/ CURRICULUM CRM DOMESTIC NON VOICE SYLLABUS/ CURRICULUM This programme is aimed at training candidates for the job of CRM-Domestic Non Voice in the IT/ITES industry. Program aims at building the following key competencies

More information

Automotive Skills Development Council

Automotive Skills Development Council h Automotive Skills Development Council QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AUTOMOTIVE INDUSTRY Contents OS describe what individuals need to do, know and understand in order to carry out

More information

IT Professional Standards. Information Security Discipline. Sub-discipline 605 Information Security Testing and Information Assurance Methodologies

IT Professional Standards. Information Security Discipline. Sub-discipline 605 Information Security Testing and Information Assurance Methodologies IT Professional Standards Information Security Discipline Sub-discipline 605 Information Security Testing and Information Assurance Methodologies December 2012 Draft Version 0.6 DOCUMENT REVIEW Document

More information

ESKITP4082 IT/Technology Infrastructure Design and Planning Level 2 Role

ESKITP4082 IT/Technology Infrastructure Design and Planning Level 2 Role IT/Technology Infrastructure Design and Planning Level 2 Role Overview This sub-discipline is part of overall service design. It concerns the design of, and planning for, resilient IT/ technology infrastructure

More information

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. Introduction Qualifications Pack-Engineer-Technical Support(Level 1)

Contents. QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. Introduction Qualifications Pack-Engineer-Technical Support(Level 1) QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY Contents 1. Introduction and Contacts.......P.1 2. Qualifications Pack....P.2 3. Glossary of Key Terms.......P.3 4. NOS Units...P.5 OS

More information

Automotive Skills Development Council

Automotive Skills Development Council h Automotive Skills Development Council QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AUTOMOTIVE INDUSTRY Contents What are ccupational tandards (OS)? OS describe what individuals need to do, know and

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. ITES)ces Helpdesk Attendant. OCCUPATION: Infrastructure Management Services (IMS)

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY. ITES)ces Helpdesk Attendant. OCCUPATION: Infrastructure Management Services (IMS) QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IT-ITeS INDUSTRY Contents 1. Introduction and Contacts.......P.1 2. Qualifications Pack....P.2 3. Glossary of Key Terms.......P.3 4. NOS Units...P.5 OS

More information

The ICMCI CMC Competence Framework - Overview

The ICMCI CMC Competence Framework - Overview This CMC Competence Framework specifies the cluster of related abilities, commitments, knowledge, and skills that a management consultant should demonstrate in practice in order to successfully complete

More information

NOS. Supply Chain Management Occupational Standards

NOS. Supply Chain Management Occupational Standards NOS National Supply Chain Management Occupational Standards Contents Unit Supply Chain Management National Occupational Standards - Technical T1 Maintain operational relationships within the supply chain

More information

Automotive Skills Development Council

Automotive Skills Development Council h Automotive Skills Development Council QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AUTOMOTIVE INDUSTRY Contents What are ccupational tandards (OS)? OS describe what individuals need to do, know and

More information

ESKITP7102 IT/Technology Asset and Configuration Management Level 2 Role

ESKITP7102 IT/Technology Asset and Configuration Management Level 2 Role IT/Technology Asset and Configuration Management Level 2 Role Overview This sub-discipline is about the competencies required to maintain the integrity and consistency of the IT/technology configuration

More information

ESKITP2034.03 Assist in the preparation of change management plans and assignments for IT enabled systems 1

ESKITP2034.03 Assist in the preparation of change management plans and assignments for IT enabled systems 1 Assist in the preparation of change management plans and assignments for IT Overview This sub-discipline, Change Management (203) is concerned with the competencies required to manage the introduction

More information

Guideline. Records Management Strategy. Public Record Office Victoria PROS 10/10 Strategic Management. Version Number: 1.0. Issue Date: 19/07/2010

Guideline. Records Management Strategy. Public Record Office Victoria PROS 10/10 Strategic Management. Version Number: 1.0. Issue Date: 19/07/2010 Public Record Office Victoria PROS 10/10 Strategic Management Guideline 5 Records Management Strategy Version Number: 1.0 Issue Date: 19/07/2010 Expiry Date: 19/07/2015 State of Victoria 2010 Version 1.0

More information

ESKITP7082 Change and Release Management Level 2 role

ESKITP7082 Change and Release Management Level 2 role Overview This sub-discipline is about the competencies required for the management of changes required to the operational IT/technology configuration and environment in which it operates. The competencies

More information

WHITE PAPER IT SERVICE MANAGEMENT IT SERVICE DESIGN 101

WHITE PAPER IT SERVICE MANAGEMENT IT SERVICE DESIGN 101 WHITE PAPER IT SERVICE MANAGEMENT IT SERVICE DESIGN 101 Prepared by: Phillip Bailey, Service Management Consultant Steve Ingall, Head of Service Management Consultancy 60 Lombard Street London EC3V 9EA

More information

ESKITP7052 IT/Technology Management and Support Level 2 Role

ESKITP7052 IT/Technology Management and Support Level 2 Role Overview This sub-discipline is about the competencies required to ensure that the infrastructure required to support the delivery of IT/technology systems, services and assets for an organisation remain

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY SUB-SECTOR: STRATEGIC ELECTRONICS OCCUPATION: PRODUCTION PLANNING AND CONTROL

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY SUB-SECTOR: STRATEGIC ELECTRONICS OCCUPATION: PRODUCTION PLANNING AND CONTROL QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY What are Occupational Standards(OS)? OS describe what individuals need to do, know and understand in order to carry out a particular

More information

ESKITP6032 IT Disaster Recovery Level 2 Role

ESKITP6032 IT Disaster Recovery Level 2 Role Overview This sub-discipline is about the competencies required in order to manage all aspect of Disaster Recovery (DR), as it applies to IT within an. ESKITP6032 1 Performance criteria You must be able

More information

KPMG in India s Software testing services Test consulting case studies

KPMG in India s Software testing services Test consulting case studies KPMG in India s Software testing services Test consulting case studies 0 Software test consulting case study 1 Key Activities Outcome IT consulting to assess, evaluate the core banking solution and existing

More information

Digital Industries Apprenticeship: Assessment Plan. Infrastructure Technician. March 2016

Digital Industries Apprenticeship: Assessment Plan. Infrastructure Technician. March 2016 Digital Industries Apprenticeship: Assessment Plan Infrastructure Technician March 2016 1 2 Digital Industries Apprenticeships: Infrastructure Technician Assessment Plan 1. General Introduction and Overview

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FORa LIFE SCIENCES INDUSTRY Contents

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FORa LIFE SCIENCES INDUSTRY Contents h QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FORa LIFE SCIENCES INDUSTRY Contents OS describe what individuals need to do, know and understand in order to carry out a particular job role or function

More information

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR LIFE SCIENCES INDUSTRY OCCUPATION: RESEARCH AND DEVELOPMENT REFERENCE ID: LFS/Q0503

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR LIFE SCIENCES INDUSTRY OCCUPATION: RESEARCH AND DEVELOPMENT REFERENCE ID: LFS/Q0503 h QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR LIFE SCIENCES INDUSTRY Contents OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS

More information

Recognition of Prior Learning (RPL) for BSB30415 Certificate III in Business Administration

Recognition of Prior Learning (RPL) for BSB30415 Certificate III in Business Administration w: www.rplengine.com.au e: assessments@rplengine.com.au t: 1800 RPL ENG (1800 775 364) p: PO Box 92, Varsity Lakes, QLD, 4227 This RPL kit is used as the first step in assessing candidates against the

More information

Business Administration. Level 3 Diploma in Business Administration (QCF) 2014 Skills CFA Level 3 Diploma in Business Administration (QCF) Page 1

Business Administration. Level 3 Diploma in Business Administration (QCF) 2014 Skills CFA Level 3 Diploma in Business Administration (QCF) Page 1 Business Administration Level 3 Diploma in Business Administration (QCF) 2014 Level 3 Diploma in Business Administration (QCF) Page 1 Level 3 Diploma in Business Administration (combined qualification)

More information

Promote knowledge management in your organisation

Promote knowledge management in your organisation M&LE13 Overview Promote knowledge management in your organisation What this Unit is about This Unit is about promoting knowledge management the systematic identification, creation, development, capture,

More information

Standard Monitoring Procedures

Standard Monitoring Procedures Standard Monitoring Procedures GEO Certified Club and Course Management Golf Environment Organization 2 Quality Street North Berwick Scotland EH39 4HW T: +44 (0) 1620 895100 W: golfenvironment.org Reference:

More information

GFMAM Competency Specification for an ISO 55001 Asset Management System Auditor/Assessor First Edition, Version 2

GFMAM Competency Specification for an ISO 55001 Asset Management System Auditor/Assessor First Edition, Version 2 GFMAM Competency Specification for an ISO 55001 Asset Management System Auditor/Assessor First Edition, Version 2 English Version PDF format only ISBN 978-0-9871799-5-1 Published April 2014 www.gfmam.org

More information

POLFOR004 Develop forensic crime scene expertise

POLFOR004 Develop forensic crime scene expertise POLFOR004 Develop forensic crime scene expertise Release: 1 POLFOR004 Develop forensic crime scene expertise Modification History Release Comments 1 This unit was released in POL Police Training Package

More information

VPQ Level 6 Business, Management and Enterprise

VPQ Level 6 Business, Management and Enterprise VPQ Level 6 Business, Management and Enterprise VPQ Level 6 Certificate in Business, Management and Enterprise The VPQ Level 6 Certificate in Business, Management and Enterprise is a 30 credit qualification.

More information

How To Develop An Enterprise Architecture

How To Develop An Enterprise Architecture OSI Solution Architecture Framework Enterprise Service Center April 2008 California Health and Human Services Agency Revision History REVISION HISTORY REVISION/WORKSITE # DATE OF RELEASE OWNER SUMMARY

More information

Qualification details

Qualification details Qualification details Title New Zealand Diploma in Information Systems (Level 5) Version 1 Qualification type Diploma Level 5 Credits 120 NZSCED 020399 Information Technology > Information Systems > Information

More information

To be used in conjunction with the Invitation to Tender for Consultancy template.

To be used in conjunction with the Invitation to Tender for Consultancy template. GUIDANCE NOTE Tendering for, choosing and managing a consultant Using this guidance This information is not intended to be prescriptive, but for guidance only. Appointing consultants for relatively small

More information

EXECUTIVE EDUCATION PROGRAMME FACILITATOR

EXECUTIVE EDUCATION PROGRAMME FACILITATOR EXECUTIVE EDUCATION PROGRAMME FACILITATOR IfM Education and Consultancy Services Limited, Institute for Manufacturing, University of Cambridge THE MAIN PURPOSE OF THE JOB ROLE IS TO: Facilitate the development

More information

Higher National Unit specification: general information. Graded Unit 2

Higher National Unit specification: general information. Graded Unit 2 Higher National Unit specification: general information This Graded Unit has been validated as part of the HND Computing: Software Development. Centres are required to develop the assessment instrument

More information

QUALIFICATION PACK - OCCUPATIONAL STANDARD FOR MINING INDUSTRY

QUALIFICATION PACK - OCCUPATIONAL STANDARD FOR MINING INDUSTRY QUALIFICATION PACK - OCCUPATIONAL STANDARD FOR MINING INDUSTRY OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance standard

More information

ISO 14001:2004 EMS Internal Audit Guidance

ISO 14001:2004 EMS Internal Audit Guidance ISO 14001:2004 EMS Internal Audit Guidance Contents Introduction... 3 About the Internal Audit Solution... 3 Forms & Records... 3 Audit Procedure... 3 Document Reference Numbering... 4 Navigating the Documents...

More information

EXHIBIT L. Application Development Processes

EXHIBIT L. Application Development Processes EXHIBIT L Application Development Processes Optum Development Methodology Development Overview Figure 1: Development process flow The Development phase consists of activities that include the building,

More information

Job description - Business Improvement Manager

Job description - Business Improvement Manager Job description - Business Improvement Manager Main Purpose of job The post has lead responsibility for optimising operational performance within the Operations directorate, and across the Society for

More information

Specification. Edexcel NVQ qualification. Edexcel Level 3 NVQ Certificate in Management (QCF)

Specification. Edexcel NVQ qualification. Edexcel Level 3 NVQ Certificate in Management (QCF) Specification Edexcel NVQ qualification Edexcel Level 3 NVQ Certificate in Management (QCF) For first registration August 2010 Edexcel, a Pearson company, is the UK s largest awarding organisation offering

More information

Contents QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ALLIED HEALTHCARE

Contents QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ALLIED HEALTHCARE h QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ALLIED HEALTHCARE Contents 1. Introduction and Contacts.....P.1 2. Qualifications Pack....P.2 3. Glossary of Key Terms.....P.4 OS describe what individuals

More information

create the most economically advantageous balance of quality and cost; reduce the burden on administrative and monitoring resources;

create the most economically advantageous balance of quality and cost; reduce the burden on administrative and monitoring resources; North Highland College Procurement Strategy 2012-2015 Strategic Context North Highland College s expenditure on bought-in goods and services is approximately 2.2M per annum. At all times the College has

More information

Software Test Plan (STP) Template

Software Test Plan (STP) Template (STP) Template Items that are intended to stay in as part of your document are in bold; explanatory comments are in italic text. Plain text is used where you might insert wording about your project. This

More information

CDC UNIFIED PROCESS PRACTICES GUIDE

CDC UNIFIED PROCESS PRACTICES GUIDE Document Purpose The purpose of this document is to provide guidance on the practice of Quality Management and to describe the practice overview, requirements, best practices, activities, and key terms

More information

ESKITP5064 Software Development Process Improvement Level 4 Role

ESKITP5064 Software Development Process Improvement Level 4 Role Software Development Process Improvement Level 4 Role Overview This sub-discipline covers the competencies required by an information technology and/or telecoms organisation to ensure that appropriate

More information

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028 Job Description and Person Specification Job Title: Business Analyst Post Number: HCI.C24 JE Ref: JE028 Grade: PO1 (SCP 35 39) Other payments: Service: Progression: Hours per week: Accountable to: N/A

More information

How To Develop Software

How To Develop Software Software Engineering Prof. N.L. Sarda Computer Science & Engineering Indian Institute of Technology, Bombay Lecture-4 Overview of Phases (Part - II) We studied the problem definition phase, with which

More information

Qualification Outline

Qualification Outline Qualification Outline Certificate IV in Project Management Practice BSB41513 Get it done. Get it done well Web: www.kneedeep.com.au/certification.html Phone: +61 8 7127 4885 Email: admin@kneedeep.com.au

More information

SUPPORTING BUSINESS TRANSFORMATION

SUPPORTING BUSINESS TRANSFORMATION SUPPORTING BUSINESS TRANSFORMATION Ralph Thompson Business Process Management Lead Jaguar Land Rover 19 th November 2015 INTRODUCTION Managed the ARIS UK Operation 1996-2003 Founder/ UK Managing Director/

More information

Business Intelligence Not a simple software development project

Business Intelligence Not a simple software development project Business Intelligence Not a simple software development project By V. Ramanathan Executive Director, Saksoft Date: Mar 2006 India Phone: +91 44 2461 4501 Email: info@saksoft.com USA Phone: +1 212 286 1083

More information

7 Directorate Performance Managers. 7 Performance Reporting and Data Quality Officer. 8 Responsible Officers

7 Directorate Performance Managers. 7 Performance Reporting and Data Quality Officer. 8 Responsible Officers Contents Page 1 Introduction 2 2 Objectives of the Strategy 2 3 Data Quality Standards 3 4 The National Indicator Set 3 5 Structure of this Strategy 3 5.1 Awareness 4 5.2 Definitions 4 5.3 Recording 4

More information

Quality Assurance Manual

Quality Assurance Manual Office of Quality, Standards and Partnerships Quality Assurance Manual Section 05 3 Periodic Academic Review Panel Member Guidance and Report Template This document sets out guidance for members of Periodic

More information

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY ( BCIT ) PROJECT BUSINESS PLAN PROPOSAL TEMPLATE

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY ( BCIT ) PROJECT BUSINESS PLAN PROPOSAL TEMPLATE BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY ( BCIT ) PROJECT BUSINESS PLAN PROPOSAL TEMPLATE 1 PROJECT PROPOSAL PREAMBLE To obtain project approval from BCIT each school/department must submit a Project Business

More information

Recognition of Prior Learning (RPL) Kit. BSB50607 Diploma of Human Resources Management

Recognition of Prior Learning (RPL) Kit. BSB50607 Diploma of Human Resources Management Recognition of Prior Learning (RPL) Kit BSB50607 Diploma of Human Resources Management Applicant: Date: Diploma of Human Resources Management RPL Kit 1 Applicant declaration: I have completed the following

More information

Technical Writing Skills For Sales Executive-Dealership System

Technical Writing Skills For Sales Executive-Dealership System h F10 Automotive Skills Development Council QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AUTOMOTIVE INDUSTRY Contents OS describe what individuals need to do, know and understand in order to carry

More information

Qualification details

Qualification details Outcome Statement Review of ICT qualifications #14 CONSULTATION DRAFT July 2014 Qualification details Title New Zealand Diploma in Software Development Version 1 Qualification type Diploma Level 6 Credits

More information

ESKIPM3 Project management software

ESKIPM3 Project management software Overview This is the ability to use a software application that plans, organises and monitors completion of the component tasks within a project in logical sequence, given constraints of people and resource

More information

Software Validation in Clinical Trial Reporting: Experiences from the Biostatistical & Data Sciences Department

Software Validation in Clinical Trial Reporting: Experiences from the Biostatistical & Data Sciences Department Software Validation in Clinical Trial Reporting: Experiences from the Biostatistical & Data Sciences Department Andrea Baker Senior Programmer GlaxoSmithKline SeUGI 19 Florence May 29-June 1 2001 Introduction

More information

Position Description

Position Description Position Description Position Title Human Resources Officer Position No 5023 Directorate Department Unit Appointment Type Chief Executive Officer Organisational Development Human Resources Permanent Full

More information

Management. Level 3 Diploma in Management (QCF) 2014 Skills CFA Level 3 Diploma in Management (QCF) Page 1

Management. Level 3 Diploma in Management (QCF) 2014 Skills CFA Level 3 Diploma in Management (QCF) Page 1 Management Level 3 Diploma in Management (QCF) 2014 Skills CFA Level 3 Diploma in Management (QCF) Page 1 Level 3 Diploma in Management (combined qualification) Qualification Title Credit Value 55 Level

More information

702 IT/Technology Service Help Desk and Incident Management

702 IT/Technology Service Help Desk and Incident Management 702 IT/Technology Service Help Desk and Incident Management This sub-discipline is about the competencies required to manage the contacts made by customers of IT/technology systems, services and assets,

More information

Financial Services Core Competences

Financial Services Core Competences The Sector Skills Council for financial services, accountancy and finance National Occupational Standards for the Financial Services Sector Financial Services Core Competences Final version approved September

More information

Maturity Model. March 2006. Version 1.0. P2MM Version 1.0 The OGC logo is a Registered Trade Mark of the Office of Government Commerce

Maturity Model. March 2006. Version 1.0. P2MM Version 1.0 The OGC logo is a Registered Trade Mark of the Office of Government Commerce Maturity Model March 2006 Version 1.0 P2MM Version 1.0 The OGC logo is a Registered Trade Mark of the Office of Government Commerce This is a Value Added product which is outside the scope of the HMSO

More information

Role Activity Grade 5 PAS Professional Officer

Role Activity Grade 5 PAS Professional Officer Role Activity Grade 5 PAS Generic Post Job Title: Market Insight Officer Title: Reporting to: Head of Market Insight School/ External & Community Relations Department: Job Family: Professional and Administrative

More information

Emily House, Kensal Road, London W10 5BN

Emily House, Kensal Road, London W10 5BN JOB SCRIPTION Role: epartment: Location: Reporting to: Supervising: Fire Safety Officer Secretariat mily House, Kensal Road, London W10 5BN Health and Safety Manager No direct line management Grade: The

More information

Works closely with all members of the Training and Consultancy team, and the wider Operations, Fundraising and Marketing directorate.

Works closely with all members of the Training and Consultancy team, and the wider Operations, Fundraising and Marketing directorate. Job description Training Officer Main purpose of job The main purpose of this role is to co-ordinate the department s training and marketing activities provide market intelligence to the Training team

More information

Performance objectives

Performance objectives Performance objectives are benchmarks of effective performance that describe the types of work activities students and affiliates will be involved in as trainee accountants. They also outline the values

More information

G-Cloud Service Description. Atos: Cloud Professional Services: Requirements Specification

G-Cloud Service Description. Atos: Cloud Professional Services: Requirements Specification G-Cloud Service Description Atos: Cloud Professional Services: Requirements Specification Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and

More information

Recognition of Prior Learning (RPL) BSB40515 Certificate IV in Business Administration

Recognition of Prior Learning (RPL) BSB40515 Certificate IV in Business Administration Recognition of Prior Learning (RPL) BSB40515 Certificate IV in Business Administration What is RPL? RPL recognises that you may already have the skills and knowledge needed to meet national competency

More information

INTRODUCTION CRIMINAL LITIGATION PRACTICE RIGHTS. The entry criteria, learning outcomes and evidence of competency stated in this schedule sets out:

INTRODUCTION CRIMINAL LITIGATION PRACTICE RIGHTS. The entry criteria, learning outcomes and evidence of competency stated in this schedule sets out: INTRODUCTION CRIMINAL LITIGATION PRACTICE RIGHTS The entry criteria, learning outcomes and evidence of competency stated in this schedule sets out: the level of competency, knowledge and understanding

More information

Effective Software Security Management

Effective Software Security Management Effective Software Security Management choosing the right drivers for applying application security Author: Dharmesh M Mehta dharmeshmm@mastek.com / dharmeshmm@owasp.org Table of Contents Abstract... 1

More information

Contents QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR TELECOM INDUSTRY. Introduction. Qualifications Pack- Telecom Network Security Technician

Contents QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR TELECOM INDUSTRY. Introduction. Qualifications Pack- Telecom Network Security Technician QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR TELECOM INDUSTRY Contents 1. Introduction and Contacts....1 W h a t a r e O c c u p a t i o n a l S t a n d a r d s ( O S )? OS describe what individuals

More information

Cyber Security Consultancy Standard. Version 0.2 Crown Copyright 2015 All Rights Reserved. Page 1 of 13

Cyber Security Consultancy Standard. Version 0.2 Crown Copyright 2015 All Rights Reserved. Page 1 of 13 Cyber Security Consultancy Standard Version 0.2 Crown Copyright 2015 All Rights Reserved Page 1 of 13 Contents 1. Overview... 3 2. Assessment approach... 4 3. Requirements... 5 3.1 Service description...

More information

Course Title: Software Development

Course Title: Software Development Course Title: Software Development Unit: Customer Service Content Standard(s) and Depth of 1. Analyze customer software needs and system requirements to design an information technology-based project plan.

More information

Job Description. Applications Analyst (BI) (BISRID_033)

Job Description. Applications Analyst (BI) (BISRID_033) Job Description Job Title: Reports to: Team: Location: Applications Analyst (BI) (BISRID_033) SAP Applications Leader BIS Nelson Job Purpose Responsible for the provision of the overall management of BI

More information

Job Description. ASAP Technical Analyst / Project Manager (BISRID_017r1) Salary: Package circa. 38k

Job Description. ASAP Technical Analyst / Project Manager (BISRID_017r1) Salary: Package circa. 38k Job Description Job Title: Reports to: Team: Location: ASAP Technical Analyst / Project Manager (BISRID_017r1) Applications Lead (SAP) BIS Nelson Salary: Package circa. 38k Job Purpose To be responsible

More information

Employability Skills Summary

Employability Skills Summary s Summary Monday, 22 November 2010 10:55 AM Version 1.2 s Summary Page 2 Table of Contents BSB10107 Certificate I in Business... 3 BSB20107 Certificate II in Business... 4 BSB30107 Certificate III in Business...

More information

EUROPASS DIPLOMA SUPPLEMENT

EUROPASS DIPLOMA SUPPLEMENT EUROPASS DIPLOMA SUPPLEMENT TITLE OF THE DIPLOMA (ES) Técnico Superior en Desarrollo de Aplicaciones Web TRANSLATED TITLE OF THE DIPLOMA (EN) (1) Higher Technician in Development of Web Applications --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

More information

ROLE PROFILE. Business Function: Software Product Development eg s Head Office, Dunston Business Village, Staffordshire

ROLE PROFILE. Business Function: Software Product Development eg s Head Office, Dunston Business Village, Staffordshire ROLE PROFILE Job Title: Software Developer Grade/Salary Banding: 3/4 Reporting To: Chief Technology Officer Business Function: Software Product Development Location eg s Head Office, Dunston Business Village,

More information

Automotive Skills Development Council

Automotive Skills Development Council h Automotive Skills Development Council QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AUTOMOTIVE INDUSTRY Contents What are ccupational tandards (OS)? OS describe what individuals need to do, know and

More information

Prescription of qualifications: ARB Criteria at Parts 1, 2 and 3

Prescription of qualifications: ARB Criteria at Parts 1, 2 and 3 Prescription of qualifications: ARB Criteria at Parts 1, 2 and 3 Architects Registration Board 8 Weymouth Street London W1W 5BU Telephone 020 7580 5861 Facsimile 020 7436 5269 www.arb.org.uk Approved:

More information

PROGRAMMME SPECIFICATION FOR MA in LEADERSHIP AND MANAGEMENT (HEALTH AND SOCIAL CARE SERVICES)

PROGRAMMME SPECIFICATION FOR MA in LEADERSHIP AND MANAGEMENT (HEALTH AND SOCIAL CARE SERVICES) PROGRAMMME SPECIFICATION FOR MA in LEADERSHIP AND MANAGEMENT (HEALTH AND SOCIAL CARE SERVICES) MA in LEADERSHIP AND MANAGEMENT (HEALTH AND SOCIAL CARE SERVICES) 1. Award 2. Route Management (Health and

More information

ICTWEB512 Administer business websites and servers

ICTWEB512 Administer business websites and servers ICTWEB512 Administer business websites and servers Release: 1 ICTWEB512 Administer business websites and servers Modification History Release Release 1 Comments This version first released with ICT Information

More information