LRQA Training Guide. Thailand. Improving performance, reducing risk

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1 ISO 9001/14001 : 2015 New Standard Transition Training Quality Training Environment Training Health and Safety Training Automotive Training Integrated Management Systems ISO 9001/14001 : 2015 New Standard Transition Training Quality Training Environment Training Health and Safety Training Integrated Management Systems LRQA Training Guide Thailand Improving performance, reducing risk

2 Welcome Contents At LRQA, we believe that the purpose of training is to bring about change and improvement, whether that s for your management system or your own personal development. Training from LRQA delivers a range of public and On-site courses to help you to interpret the requirements of standards, becoming competently trained internal / external auditors thereby enabling you to implement and improve your Management Systems. We provide practical client training courses worldwide, led by trained and qualified tutors. Many of our courses are endorsed by relevant professional bodies and based on our experience of assessing management systems. As you will now be aware the management systems standards for Quality, ISO 9001 and Environment, ISO 14001, are under revision, with expected publication dates of around September To support you through the standard revisions you can now book onto our transition training courses. Our courses have been developed with you in mind, ensuring that you reap the benefits of early knowledge and understanding on how the new standard revisions will impact your management system and people: let us support you to plan for a robust and positive transition journey. We also deliver a range of different courses, giving you plenty of opportunity to find the right training solution. Get in touch with us to discuss how LRQA can teach you the skills needed to improve your business. We look forward to seeing you at our training courses. Public and On-site training 02 About LRQA 04 Why choose LRQA for your training? 04 ISO 9001:2015 New Standard Training ISO 9001:2015 Awareness Briefing 06 ISO 9001:2015 Update Workshop 07 Preparing for ISO 9001:2015 Workshop 08 ISO 9001:2015 Training for Internal Auditors 09 ISO 9001:2015 Lead Auditor Transition Training 10 ISO 14001:2015 New Standard Training ISO 14001:2015 Awareness Briefing 11 ISO 14001:2015 Update Workshop 12 Preparing for ISO 14001:2015 Workshop 13 ISO 14001:2015 Training for Internal Auditors 14 ISO 14001:2015 Lead Auditor Transition Training 15 Public and On-site Training Quality Training ISO 9001 Appreciation and Interpretation 17 Internal QMS Auditor 17 QMS Auditor / Lead Auditor 18 We make sure that you can find right course in the right location. We also understand the importance of the environment that you learn in, our team take time and consideration in choosing venues that are integral to the success of our courses. Training rooms are spacious, are air conditioned, have comfortable seating and plenty of work space, allowing you to focus on your learning experience. Environment Training ISO Appreciation and Interpretation 19 Internal EMS Auditor 19 EMS Auditor / Lead Auditor 20 We can also deliver our training courses to your team On-site. LRQA On-site training solutions can provide your organisation with bespoke training courses enabling you to address company specific needs or circumstances and offers the ability to utilise materials relevant to your organisation. Health and Safety Training OHSAS Appreciation and Interpretation 21 OHSAS Internal Auditor 21 OH & S Management Systems Auditor / Lead Auditor 22 Training based on your objectives, so you know it will be relevant and practical Automotive Training ISO / TS Appreciation and Interpretation 22 ISO / TS Internal Auditor 22 Specific to your organisation and industry A cost effective way to train your team Integrated Management Systems ISO & OHSAS Internal Auditor 23 Integrated Management System Auditor (QMS, EMS & OHSAS) 34 Promotes team work and problem solving as staff work together on real life challenges An integrated approach Meet some of your trainers 26 Contact us 27 enquiriesth@lr.org 2 3

3 About LRQA Lloyd s Register Quality Assurance (LRQA) is a member of the Lloyd s Register group which provides independent assurance to companies operating high-risk capital intensive assets to enhance the safety of life, property, and the environment, so helping its clients ensure safe, responsible, and sustainable operations. LRQA is a leading independent provider of assurance services including assessment, certification, validation, verification and training across a broad spectrum of standards, schemes and customised assurance programmes. We are recognised by over 50 accreditation bodies and deliver our services to clients in more than 120 countries. Applying our unique assessment methodology Business Assurance LRQA turns assessment into a powerful management tool. By understanding what really matters to your organisation and stakeholders, we help you improve your management system and your business at the same time. Independance Scale Public Benifit LRQA at a glance First Ever LRQA holds United Kingdom Accreditation Service (UKAS) accreditation number 001 as the first ever certification body for both ISO 9001 (Quality) and ISO (Environmental) services Recognition Recognised by 50+ accreditation bodies worldwide Global Reach - Local Focus clients in 120+ countries certificates issued Charitable Giving At our heart sits a charity, the Lloyd s Register Foundation. a UK charity established in 2012, which funds the advancement of engineering-related education and reseaech and supports work that enhances safety of life at sea, on land and in the air, because life matters. We are funded partly by the profits of our trading arm, Lloyd s Register Group Limited. ISO 9001 /14001: 2015 New Standard Transition Why choose LRQA for your training? Both ISO 9001:2015 and ISO 14001:2015 are currently being revised and expected to be published by the International Organization for Standardization (ISO) in September LRQA can support organisations throughout the different phases of the standard updates through public courses or On-site training, that can be tailored to your Management Systems, people and organisational objectives. LRQA is recognised worldwide for its technical expertise, so by choosing us for your training, you re showing your stakeholders you value quality and set the highest standards for your organisation. +66 (0) enquiriesth@lr.org The LRQA approach We know that our success is based on your achievements, empowering our delegates to successfully apply their new skills back into the workplace. We also believe in working partnerships: building relationships with our clients to understand their challenges and objectives. This approach ensures that we deliver relevant and tailored course content, and streamlined customer service, making your experience with LRQA Training as smooth and rewarding as possible. 5 reasons to train with LRQA Our trainers use their assessment experience to understand your challenges, ensuring relevant course material Our courses are delivered at multiple locations allowing you to find a time and place convenient to you Providers of On-site training courses, tailored to your business and objectives Competitively priced training that ensures you can easily apply your new skills and knowledge to your workplace We pride ourselves on your success and achievements, protecting and improving your business performance 4 5

4 ISO 9001: 2015 New Standard Training Transition to ISO 9001:2015 with LRQA ISO 9001:2015 Update Workshop Transition to ISO 9001:2015 with LRQA ISO 9001:2015 Awareness Briefing Your first step to transition Find out how the key changes to ISO 9001 can be incorporated into your existing quality management system (QMS). LRQA can support and guide you on how the changes could affect your systems and organisation; helping you to make a smooth transition to ISO 9001:2015. Get Ready, Set, Transition If you are involved with your organisation s Quality Management System (QMS), LRQA can explain the main changes in ISO 9001:2015 and help you plan for a smooth transition to the revised standard. ISO 9001:2015 for Update Workshop Using real life scenarios, this interactive one day course will give you an overview of ISO 9001:2015, the new Annex SL framework, and how the main changes defined in the revised standard may be built into your existing QMS. 1/2 day ISO 9001:2015 Awareness Briefing This half-day course will give you an overview of the new standard, its framework, and how the main changes defined in the revised standard may be built into your existing QMS. You are involved with your organisation s QMS and you want to learn about the revisions to the ISO 9001 standard. An appreciation of ISO 9001:2008 would be advantageous. You are responsible for managing a QMS, or if You are an internal auditor of a QMS, and You want to improve your effectiveness as an internal auditor. Existing knowledge of ISO 9001:2008 would be advantageous. What Annex SL is, and how it will shape all new and revised ISO standards. The impact of Annex SL on ISO 9001:2015. The new and changed requirements defined in ISO 9001:2015. What you need to do to manage a successful transition programme. About Annex SL, the high level management system framework, which describes the basis for all new and revised management system standards, and its role in shaping the new ISO 9001 standard. The structure of ISO 9001:2015 and how it interrelates with the Plan-Do- Check-Act cycle and the revised quality management principles. The differences between ISO 9001:2008 and ISO 9001:2015. The underlying principles concerning organisational context, risk based thinking, leadership and process management. How the main ISO 9001:2015 changes may be accommodated by an organisation that already has ISO 9001 certification. 6 7

5 Transition to ISO 9001:2015 with LRQA Preparing for ISO 9001:2015 Workshop Transition to ISO 9001:2015 with LRQA ISO 9001:2015 Training for Internal Auditors Plan for success Develop a detailed understanding of what the changes to ISO 9001 mean for your Quality Management System (QMS), to enable you to develop and implement a successful transition plan for your organisation. Get Ready, Set, Transition If you are involved with the internal audits for the Quality Management System (QMS) in your organisation, LRQA can help you ensure a smooth transition to ISO 9001:2015. Preparing for ISO 9001:2015 Workshop ISO 9001:2015 for Internal Auditors This interactive two day course will give quality managers and management representatives responsible for managing the transition to ISO 9001:2015 a detailed understanding of the changes and how these impact your existing QMS. Through the use of real life scenarios, the course will help you to develop an ISO 9001:2015 transition plan for your organisation so that you are equipped to implement the changes within your QMS. This one-day course will build on your existing QMS internal auditing experience, enabling you to update your auditing skills to take account of the changes to ISO 9001, helping you to identify and drive potential improvements in your QMS. You are a management systems manager and/or management representative involved in managing the transition from ISO 9001:2008 to ISO 9001:2015 You wish to learn about the potential impact of ISO 9001:2015 on your existing QMS. An appreciation of ISO 9001:2008 and experience of implementing or maintaining a QMS would be advantageous. You wish to build on your existing QMS internal auditing experience. You are an internal auditor wanting to learn about ISO 9001:2015 and how the changes to this standard affect you. You are an internal auditor working in an organisation that is transitioning from ISO 9001:2008 to ISO 9001:2015. A basic understanding of the main changes to ISO 9001:2015 would be advantageous this could be gained through LRQA s ISO 9001:2015 Update Workshop or Preparing for ISO 9001:2015 Workshop. The concepts and requirements defined in ISO 9001:2015 and how they differ from ISO 9001:2008. What needs to be revised in your current QMS and how the new and changed requirements may be addressed. The significance of organisational context and adopting a risk based approach to quality management. Process management and how to demonstrate its application. The change in emphasis regarding documentation. How to lead your organisation through the transition. How to adapt your auditing technique to accommodate the new and amended requirements in ISO 9001:2015. How to audit the new requirements concerning organisational context and the application of a risk based approach. How to audit top management commitment and leadership. The importance of the increased focus on a process based approach. 8 9

6 Transition to ISO 9001:2015 with LRQA ISO 9001:2015 Lead Auditor Transition Training ISO 14001: 2015 New Standard Training Update your audit skills This course is for Quality Management System (QMS) Auditors or Lead Auditors who want to upgrade their knowledge in line with ISO 9001:2015. Gain a detailed understanding of the changes in the revised standard, how they may impact an organisation, and how to audit the new and changed requirements effectively. Transition to ISO 14001:2015 with LRQA ISO 14001:2015 Awareness Briefing ISO 9001:2015 Lead Auditor Transition Training This two day course will show existing QMS auditors how to audit the revised requirements of ISO 9001:2015 effectively, enabling you to use your updated skills to add value to the organisation through your audit activity. Get Ready, Set, Transition If you are involved with your organisation s Environmental Management System (EMS), LRQA can explain the main changes in ISO 14001:2015 and help you plan for a smooth transition to the revised standard. You are a second or third party QMS auditor wishing to build on your existing auditing experience. You want to learn about ISO 9001:2015 and how the revisions to this standard affect you. You work for an organisation that is transitioning from ISO 9001:2008 to ISO 9001:2015. A basic understanding of the main changes to ISO 9001:2015 would be advantageous this could be gained through LRQA s ISO 9001:2015 Update Workshop or Preparing for ISO 9001:2015 Workshop. 1/2 day ISO 14001:2015 Awareness Briefing This half-day course will give you an overview of the new standard, its framework, and how the main changes defined in the revised standard may be built into your existing EMS. You are responsible for managing a EMS, or if You are an internal auditor of a EMS, and You want to improve your effectiveness as an internal auditor. Existing knowledge of ISO 14001:2004 would be advantageous. How Annex SL, the high level management system framework, forms the basis for all new and revised ISO standards and the implications of this from an audit perspective. How to update your auditing technique to accommodate the new and amended requirements in ISO 9001:2015; including: The requirements for understanding organisational context The new and enhanced requirements for leadership The requirements for determining and addressing risks and opportunities The enhanced requirements concerning the process approach What Annex SL is, and how it will shape all new and revised ISO standards. The impact of Annex SL on ISO 14001:2015. The new and changed requirements defined in ISO 14001:2015. What you need to do to manage a successful transition programme 10 11

7 Transition to ISO 14001:2015 with LRQA ISO 14001:2015 Update Workshop Transition to ISO 14001:2015 with LRQA Preparing for ISO 14001:2015 Workshop Your first step to transition Find out how the key changes to ISO can be incorporated into your existing Environmental Management System (EMS). LRQA can support and guide you on how the changes could affect your systems and organisation; helping you to make a smooth transition to ISO 14001:2015. Plan for success Develop a detailed understanding of what the changes to ISO mean for your Environmental Management System (EMS), to enable you to develop and implement a successful transition plan for your organisation. ISO 14001:2015 for Update Workshop Preparing for ISO 14001:2015 Workshop Using real life scenarios, this interactive one day course will give you an overview of ISO 14001:2015, the new Annex SL framework, and how the main changes defined in the revised standard may be built into your existing EMS. This interactive two day course will give environmental managers and management representatives responsible for managing the transition to ISO 14001:2015 a detailed understanding of the changes and how these impact your existing EMS. Through the use of real life scenarios, the course will help you to develop an ISO 14001:2015 transition plan for your organisation so that you are equipped to implement the changes within your EMS. You are involved with your organisation s EMS and you want to learn about the revisions to the ISO standard. An appreciation of ISO 14001:2004 would be advantageous. About Annex SL, the high level management system framework, which describes the basis for all new and revised management system standards, and its role in shaping the new ISO standard. The structure of ISO 14001:2015 and how it interrelates with the Plan Do Check Act cycle and the revised quality management principles. The differences between ISO 14001:2004 and ISO 14001:2015. The underlying principles concerning organisational context, risk based thinking, leadership and process management. How the main ISO 14001:2015 changes may be accommodated by an organisation that already has ISO certification. You are a management systems manager and/or management representative involved in managing the transition from ISO 14001:2004 to ISO 14001:2015. You wish to learn about the potential impact of ISO 14001:2015 on your existing EMS. An appreciation of ISO 14001:2004 and experience of implementing or maintaining a EMS would be advantageous. The concepts and requirements defined in ISO 14001:2015 and how they differ from ISO 14001:2004. What needs to be revised in your current EMS and how the new and changed requirements may be addressed. The significance of organisational context and adopting a risk based approach to environmental management. Process management and how to demonstrate its application. The change in emphasis regarding documentation. How to lead your organisation through the transition

8 Transition to ISO 14001:2015 with LRQA ISO 14001:2015 Training for Internal Auditors Transition to ISO 14001:2015 with LRQA ISO 14001:2015 Lead Auditor Transition Training Get Ready, Set, Transition If you are involved with the internal audits for the Environmental Management System (EMS) in your organisation, LRQA can help you ensure a smooth transition to ISO 14001:2015. Update your audit skills This course is for Environmental Management System (EMS) Auditors or Lead Auditors who want to upgrade their knowledge in line with ISO 14001:2015. Gain a detailed understanding of the changes in the revised standard, how they may impact an organisation, and how to audit the new and changed requirements effectively. ISO 14001:2015 for Internal Auditors This one-day course will build on your existing EMS internal auditing experience, enabling you to update your auditing skills to take account of the changes to ISO 14001, helping you to identify and drive potential improvements in your EMS. ISO 14001:2015 Lead Auditor Transition Training This two day course will show existing EMS auditors how to audit the revised requirements of ISO 14001:2015 effectively, enabling you to use your updated skills to add value to the organisation through your audit activity. You wish to build on your existing EMS internal auditing experience. You are an internal auditor wanting to learn about ISO 14001:2015 and how the changes to this standard affect you. You are an internal auditor working in an organisation that is transitioning from ISO 14001:2004 to ISO 14001:2015. A basic understanding of the main changes to ISO 14001:2015 would be advantageous this could be gained through LRQA s ISO 14001:2015 Update Workshop or Preparing for ISO 14001:2015 Workshop. You are a second or third party EMS auditor wishing to build on your existing auditing experience. You want to learn about ISO 14001:2015 and how the revisions to this standard affect you. You work for an organisation that is transitioning from ISO 14001:2004 to ISO 14001:2015. A basic understanding of the main changes to ISO 14001:2015 would be advantageous this could be gained through LRQA s ISO 14001:2015 Update Workshop or Preparing for ISO 14001:2015 Workshop. How to adapt your auditing technique to accommodate the new and amended requirements in ISO 14001:2015. How to audit the new requirements concerning organisational context and the application of a risk based approach. How to audit top management commitment and leadership. The importance of the increased focus on a process based approach. How Annex SL, the high level management system framework, forms the basis for all new and revised ISO standards and the implications of this from an audit perspective. How to update your auditing technique to accommodate the new and amended requirements in ISO 14001:2015; including: The requirements for understanding organisational context The new and enhanced requirements for leadership The requirements for determining and addressing risks and opportunities The enhanced requirements concerning the process approach 14 15

9 Quality Training We understand how important continual improvement is to you and your management system and our training courses are designed so that you can learn to consistently deliver a quality service, successfully and within budget. ISO 9001 Appreciation and Interpretation You want an understanding of ISO 9001 and related QMS standards, and quality management systems (QMS) Popular Training Courses We deliver a range of different courses that can provide all the management system skills you need to design, implement and maintain your system to meet the requirements of a broad range of standards including ISO 9001 (Quality), ISO (Environmental), OHSAS (Occupational Health and Safety) and ISO / TS (Automotive) to name but a few. Our courses are aimed at professionals responsible for the implementation and maintenance of management systems, or members of the internal audit team. We teach you how to be a competent Internal Auditor, qualify as a Lead Auditor or to convert your existing auditing skills to use with a new standard. +66 (0) enquiriesth@lr.org The value of an effective QMS and its contribution to your business The purpose and intend of the ISO 9000 series of standards essential definitions and terminology to help you interpret and apply ISO 9001 requirements, and The key requirements of ISO 9001 and how they relate to each other to form a robust system Internal QMS Auditor You want to be an internal QMS Auditor The role management systems and internal audits play in helping business manage their risks The roles and responsibilities of an Internal QMS Auditor How to plan your audits by developing effective checklists How to carry out your audits using LRQA s 6 Stage Approach sampling of documents To evaluate audit findings and determine conformity, nonconformity and effectiveness What corrective action is and how to follow up and verify the effectiveness of corrective action taken Internal QMS Auditor Audit report writing QMS Auditor / Lead Auditor 16 17

10 QMS Auditor / Lead Auditor You want to audit Quality Management Systems against ISO 9001 requirements You are an Auditor or Quality System Manager and want to add to your credibility with a widely accepted qualification You want to satisfy the formal training requirements for IRCA certification The purpose of a QMS and the ISO 9000 principles of quality management Essential definitions to help you interpret and audit ISO 9001 requirements To analyse ISO 9001 clauses and suggest examples of evidence that would show conformance with these requirements The roles and responsibilities of an auditor and lead auditor To plan and conduct an interview with top management and evaluate an organisation s quality policy and objectives To prepare an on-site audit plan that establishes effective audit trails across processes and between members of an audit team How to audit processes for conformance and effectiveness, including any specific quality objectives To prepare thoroughly for audit and produce process based checklists reviewing documentation How to evaluate objective evidence and correctly identify conformance and non-conformance with requirements To report findings accurately against requirements of ISO 9001, write and grade non-conformity reports and evaluate proposals for corrective action How to relate your audit findings to the policy and objectives of the organisation and present your overall evaluation to top management OH&S and EMS Auditor / Lead Auditor conversion courses Tutored Audits (coached live audit at your company) 5 days This course meets the requirements of the IRCA QMS Auditor/Lead Auditor course criteria IRCA/2245 Environment Training Pressure to measure and minimise the impact of your organisation on the environment has never been greater. Requirements and legislation are introduced and change on a rolling basis. No organisation can neglect their obligations against such a dynamic and changing backdrop. ISO Appreciation and Interpretation You want to know more about ISO and how it is a useful model for managing and improving environmental impacts resulting from business operation You want to understand the ISO purpose and requirements as a tool for the management of environmental aspects and impacts You are involved in the development, implementation and management of an ISO Environmental Management System The purpose and value of an effective EMS and its contribution to your business The purpose and intend of ISO and its relationship to other standards including the ISO series Essential definitions and terminology to help you interpret and apply ISO requirements The key requirements of ISO and how they relate to each other Internal EMS Auditor EMS Auditor / Lead Auditor Internal EMS Auditor You want to be an internal EMS Auditor The delivery of the course was without question full of boundless enthusiasm by the presenter, with the presentation pitched across all levels and excellent response to a variety of differing questions. Richard Smith, DPS Global The purpose, intent and key requirements of ISO The contribution internal EMS audits can make to the effective of your management system The roles and responsibilities of an Internal EMS Auditor How to plan your audits by developing effective checklists How to verify that current practice in your organisation conforms with defined requirements That auditing for conformity can improve the stability and robustness of management systems sampling of documentation How to follow up and verify the effectiveness of corrective action taken EMS Auditor / Lead Auditor 18 19

11 EMS Auditor / Lead Auditor You want to audit Environmental Management Systems against ISO requirements. You are an Auditor or Environmental System Manager and want to add to your credibility with a widely accepted qualification You want to satisfy the formal training requirements for IRCA certification Health and Safety Training Organisations are under increasing commercial, regulatory and ethical pressures to control risk from their operators. A robust Health and Safety Management Systems will protect your people and assets, reducing the cost of injuries, illness and damage to property and equipment. The purpose of an environmental management system and the business and societal benefits of improving environmental performance. The Plan-Do-Check-Act framework with regards to ISO The interrelationship between management responsibility, environmental policy, environmental planning, implementation of policy, operational control, checking of performance, management review and continual improvement. Essential terminology to help you interpret and audit ISO requirements defined in ISO The difference between legal compliance and conformance with ISO To plan and conduct an interview with top management How to plan, conduct, report and follow up an audit of an environmental management system to establish conformity (or otherwise) with ISO and in accordance with ISO (and ISO where appropriate). To prepare an on-site audit plan that establishes effective audit trails across processes and between members of an audit team. To prepare thoroughly for an audit and produce checklists (including process based checklists). The contribution that audits make to the effectiveness of a management system. That auditing for conformity can improve the stability and robustness of management systems. The roles and responsibilities of an auditor and lead auditor. reviewing documentation. To report findings accurately against the requirements of ISO 14001, write and grade non-conformity reports and evaluate proposals for corrective action. The certification requirements to become a registered Auditor/ Lead auditor with IRCA. OH&S and QMS Auditor / Lead Auditor conversion courses Tutored Audits (coached live audit at your company) 5 days This course meets the requirements of the IRCA EMS Lead Auditor/Auditor Training course criteria IRCA/2017 OHSAS Appreciation and Interpretation You want an understanding of OHSAS and UK health and safety management systems The business benefits of implementing an Occupational Health and Safety (OH&S) management system Essential definitions and terminology to help you interpret and apply OHSAS requirements The purpose, intent and key requirements of OHSAS How to develop a health and safety policy The importance and relevance of hazards identification, risk assessment and risk control, legal and other requirements To develop objectives and management programmes for the implementation and operation of your OH&S management system How to reduce your organisations and exposure through your OH&S management system OHSAS Internal Auditor New Health and Safety Systems Manager Management Systems Documentation OHSAS Internal Auditor OH&S Management Systems Auditor / Lead Auditor You want to be an internal OH&S management systems auditor Subject matter was explained very well and the trainer s vast knowledge on the subject was tested over the and delivered without fault. David Oldfield, Rolls Royce The role management systems and internal audits play in helping business manage their OH&S risks An overview of the OH&S management system standard OHSAS The roles and responsibilities of an internal OH&S management systems auditor How to plan your audits by developing effective checklists How to carry out your audits using LRQA s 6 Stage Approach sampling of documents To evaluate audit findings and determine conformity, nonconformity and effectiveness To report findings accurately What corrective action is and who is responsible for taking action How to follow up and verify the effectiveness of corrective action taken Audit report writing New Health and Safety Systems Manager OH&S Auditor / Lead Auditor Internal QMS and EMS auditor 20 21

12 OH&S Management Systems Auditor / Lead Auditor You want to audit OH&S Management Systems against OHSAS requirements You are an Auditor or OH&S System Manager and want to add to your credibility with a widely accepted qualification You want to satisfy the formal training requirements for IRCA certification Automotive Training ISO / TS has become an essential requirement for any organisation working in the global automotive manufacturing supply chain. Many of the world s leading car makers now make certification a contractual requirement for their suppliers. LRQA helps you to demonstrate your commitment to continual improvement in quality to your key internal and external stakeholders. The purpose and benefits of an OH&S management system Essential definitions to help you interpret and audit OHSAS requirements To analyse OHSAS clauses and suggest examples of evidence that would show conformance with these requirements The importance of hazard identification and risk assessment and risk control How organizations can take a preventive approach to risk management through the effective implementation of OHSAS The roles and responsibilities of an auditor and lead auditor To plan and conduct an interview with top management and evaluate an organisation s OH&S policy and objectives To prepare an on-site audit plan that establishes effective audit trails across processes, areas and between members of an audit team How to conduct process and area audits and evaluate the effective implementation of an OH&S management system How to prepare for your audits by developing effective checklists reviewing documentation How to evaluate objective evidence and correctly identify conformance and nonconformance with requirements To report findings accurately against requirements of OHSAS 18001, write and grade nonconformity reports and evaluate proposals for corrective action How to present your overall evaluation to top management The certification requirements to become a registered Auditor / Lead auditor with IRCA QMS and EMS Auditor / Lead Auditor conversion courses Tutored Audits (coached live audit at your company) IOSH and NEBOSH courses Business Improvement courses 5 days This course meets the requirements of the IRCA OH&S Management Systems Auditor/Lead Auditor course criteria IRCA/2020 ISO / TS Appreciation and Interpretation You need a thorough understanding of the requirements of ISO / TS and how it impacts your organisation You are planning for certification to ISO / TS The background to the development of ISO / TS and other automotive quality standards The purpose, intent and key goals of ISO / TS throughout the automotive supply chain To interpret ISO / TS requirements and how they apply in your organisation How customer specific requirements link into ISO / TS and their importance The importance of quality planning (APQP and PPAP) in the implementation of ISO / TS The effect of the IATF rules on certification bodies and their services ISO / TS Internal Auditor ISO / TS Internal Auditor Management Systems Documentation You are an Internal Auditor working in the automotive industry, whose QMS conforms to, or is developing towards, ISO / TS The trainer was very good at giving examples that included all participants on the course, allowing us to easily transfer the skill we learnt into our work place. Emily Holbrook, The Law Society The contribution internal audits can make to the effectiveness of your management system How to use processes, including Customer Oriented Processes (COPs), to audit the effective implementation of your quality system To plan, conduct and report internal audits in accordance with automotive industry requirements How to verify that current practice conforms with defined requirements, including customer specific requirements To verify that associated tools which support the requirements of ISO / TS are implemented effectively That auditing for conformity can improve the stability and robustness of management systems sampling of documents To report findings accurately against the requirements of ISO / TS What corrective action is and who is responsible for the action How to follow up and verify the effectiveness of corrective action taken Advanced Internal QMS Auditor QMS Auditor / Lead Auditor 22 23

13 Integrated Management Systems Organisations often find that they are required to meet more than one standard and implement each separately, leading to a duplication of work and processes. By integrating your systems together, rather than working with each as disconnected components, you can streamline processes and avoid unnecessary duplication making your audits and audit programme more effective and more efficient. ISO & OHSAS Internal Auditor You are required to undertake combined internal EMS and OH&S audits You want to combine internal EMS and OH&S audits Integrated Management System Auditor (QMS, EMS & OHSAS) You want to carry out multidiscipline internal audits of your management system, which conforms to ISO 9001, ISO and/or OHSAS Describe the common management system requirements defined in ISO 9001, ISO and OHSAS Identify those requirements in ISO 9001, ISO and OHSAS which are unique. Plan, conduct and report multidiscipline internal audits of your management system. QMS Auditor / Lead Auditor EMS Auditor / Lead Auditor OH and S Management System Auditor / Lead Auditor Advanced QMS Auditor/Lead Auditor Tutored Audit (coached live audit at your organisation) 3 days The internal audit requirements of an EMS and an OH&S management system Similarities and differences between ISO and OHSAS How to plan your audits by developing effective checklists How to verify that current practice in your organisation conforms with your own defined requirements sampling of documentation How to report findings accurately That auditing for conformity can improve the stability and robustness of management systems What corrective action is and who is responsible for taking action How to follow up and verify the effectiveness of corrective action taken EMS Auditor / Lead Auditor OH&S Management Systems Auditor / Lead Auditor Advanced Internal QMS Auditor Advanced QMS Auditor/Lead Auditor Tutored Audits (coached live audit at your company) 3 days 24 25

14 Meet some of your trainers Our trainers have a wealth of knowledge to share with you and your team. Every trainer conducts regular assessments for LRQA, so they have the inside knowledge about what steps need to be taken to comply to standards. The content of each course has been carefully chosen to include exactly the skills and knowledge you need and presented at a level to suit you and your team. Pornphan Sirisomrithikul Pornphan is a Master graduate from the Sukhothai Thammathirat Open University and has more than 10 years of experience as a QHSE manager (whereby she manages systems of ISO 9001: 2008, ISO14001: 2004, OHSAS 18001: 2007 and ISO/ IEC 17020). Pornphan brings a wealth of knowledge and experience to her courses. She delivers practical assessments and always tailors examples to the industry sectors represented within the delegates cohort. Joining LRQA in 2011, Pornphan is a lead Assessor for QMS assessment and an Auditor for ISO Paveena Hengsritawat Paveena is an IRCA registered QMS Lead Auditor and a graduate of the King Mongkut s Institute of Technology Thonburi. Paveena started her career in the technical service and environmental sectors and prior to joining LRQA, she was an EMS and QMS lead auditor in a well-known institution whereby she conducted auditing in various different industries. As a Senior Assessor and Trainer, Paveena specialises in the areas of Quality, Environment and Energy Management Systems and associated training courses. Mookrin Sutuntaphida Mookrin is an experienced QMS professional having worked as an Auditor and Trainer since As a graduate of the Chulalongkorn University, Mookrin has a passion for working with people and businesses to improve their performance in relation to Quality Management Systems. She is currently the Lead Assessor and Trainer specialising in the Quality Management System ISO 9001 and ISO / TS standards. Mookrin is also an IRCA registered QMS Lead Auditor as well as ISO / TS certified by the International Qualified Automotive Auditor. Course Calendar Get in touch to discuss how LRQA can teach you the skills needed to improve your business. Turn our experience into your expertise. Visit our website at or speak to a member of our training team on +66 (0) Ext.35 enquiriesth@lr.org Lloyd s Register International (Thailand) Limited 14th Floor, Sirinrat Building, 3388/46 Rama IV Road, Klongton, Klongtoey, Bangkok 10110, Thailand Tel: +66 (0) Fax: +66 (0)

15 Lloyd s Register International (Thailand) Limited 14th Floor, Sirinrat Building, 3388/46 Rama IV Road, Klongton, Klongtoey, Bangkok, Thailand enquiriesth@lr.org T +66 (0) F +66 (0) Follow us on Care is taken to ensure that all information provided is accurate and up to date. However, Lloyd s Register LRQA accepts no responsibility for inaccuracies in, or changes to, information. Lloyd s Register and variants of it are trading names of Lloyd s Register Group Limited, its subsidiaries and affiliates. Lloyd s Register Quality Assurance Limited, A member of the Lloyd s Register group. 28