DIABETES SERVICE DIRECTORY 2009 Edition

Transcription

1 DIABETES SERVICE DIRECTORY 2009 Edition Prepared by: COLLEEN RAND RD, CDE Chronic Disease Specialist Winnipeg Regional Health Authority 2 nd Floor, 490 Hargrave St. Winnipeg, MB. R3A 0X7 Phone Fax: crand@wrha.mb.ca September 2009

2 Sites in the Winnipeg Health Region - 2 -

3 Organization: Winnipeg Health Region 2009 Service Directory Table of Contents Aboriginal Health and Wellness 04 Access River East Primary Care Clinic 05 Access Transcona 06 Aikins Street Community Health Centre. 07 Canadian Association. 08 Centre de Santé-Saint Boniface Health Centre 10 Corydon Primary Care Clinic 11 Centre (DEC) Health Science Center. 12 Resource for Children and Adolescents. 13 Family Medical Centre 14 Grace General Hospital 15 Health Action Centre 16 Health Science Centre Research.. 17 Healthy Aging Resource Team: Downtown. 18 Healthy Aging Resource Team: River East/Transcona.. 19 Healthy Aging Resource Team: St James Assiniboia 55+ Centre.. 20 Hope Centre Health Care Inc.. 21 Kildonan Medical Centre.. 22 Klinic Community Health Centre.. 23 Maestro Program for Young Adults 24 Mount Carmel Clinic Program 25 National Aboriginal Association. 26 Nor West Co-op Community Health Centre. 27 Reh-Fit Centre 28 St. Boniface General Hospital Department of Endocrinology 29 Victoria General Hospital Centre. 30 Wellness Institute at Seven Oaks Hospital 31 Women s Health Clinic.. 32 WRHA Home Care Nursing Unit.. 33 Youville Centre ( St. Vital). 34 Youville Centre

4 Name of Program/Organization: ABORIGINAL HEALTH AND WELLNESS CENTRE Address Room 215, 181 Higgins Ave., Winnipeg R3B 3G1 Phone (204) Fax (204) AND/OR Web site Population Served (include catchment area): All urban Aboriginal People Description of Care, and Support Service: Health professionals work collaboratively to provide full primary care services for screening, diagnosis, medical management and education to enhance self-management regarding diabetes. A Traditional Healer provides holistic traditional care to those with diabetes in the areas of doctoring (including medicines), ceremonies, spiritual advice and counseling. teaching circles are provided both on and off site. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No - 4 -

5 Name of Program/Organization: ACCESS RIVER EAST PRIMARY CARE CLINIC Lisa Ziolkoski Primary Care Team Manager Address 975 Henderson Hwy, Winnipeg, R2K 4K7 Phone (204) Fax (204) Web site n/a Population Served (include catchment area): Clinic is available for clients of our clinic only (i.e. they have a family doctor or nurse practitioner at our clinic), which serves River East area (postal codes R2K, R2L, R2G, R2E). Classes are available to anyone either by referral from a health care or service provider, or by self-referral. Individual diet counseling is available to any resident of the River East area (postal codes R2K, R2L, R2G, R2E) with a family physician referral. Description of Care, and Support Service: Classes are held every 4-6 weeks (except in July, August, and December due to historically poor attendance). People can choose to attend either four Monday evenings or four Tuesday mornings. Two classes are facilitated by a dietitian and two classes are facilitated by a nurse. Individual counseling with a Registered Dietitian is available to any resident of the River East area (postal codes R2K, R2L, R2G, R2E) with a family physician referral. Clinic is run on Thursdays in our clinic (and as needed), and is staffed by a Nurse and a Dietitian. People must be clients of our clinic to attend. Care is done in consultation with the client s health care provider. On-site Care and Services * * * For clients of the Primary Care Clinic at ACCESS River East Is an Annual Complication Assessment arranged? Yes No - 5 -

6 Name of Program/Organization: ACCESS TRANSCONA Address 845 Regent Avenue, Winnipeg, R2C 3A9 Phone (204) or Fax (204) Web site Population Served (include catchment area): Transcona area residents (R2C, R3W) (for Class ONLY) Description of Care, and Support Service: Primary Care Physicians, Nurse Practitioners, Primary Care Nurses and Registered Dietitians work collaboratively to provide full medical service for screening, diagnosis and treatment for adults with diabetes. Dietitian sees Transcona residents for individual counseling if referred by family physician. A Primary Care Nurse and registered dietitian provide interactive group DM education classes (series of 4 classes) that provide self-management education for people with type 2 diabetes. Classes are open to all residents of Transcona (based on postal codes R2C, R3W) by self-referral or health care provider referral. On-site Care and Services Referral required for patient of ACCESS Transcona clinic Referral required for patient of ACCESS Transcona clinic Is an Annual Complication Assessment arranged? Yes No *For clients of the primary care clinic ONLY - 6 -

7 Name of Program/Organization: AIKINS STREET COMMUNITY HEALTH CENTRE Address 601 Aikins Street, Winnipeg R2W 4J5 Phone (204) Fax (204) Web site Population Served (include catchment area): Point Douglas Description of Care, and Support Service: Lifestyles, Insulin counseling, diagnosis, and routine diabetes care On-site Care and Services Is an Annual Complication Assessment arranged? Yes No - 7 -

8 Name of Program/Organization: CANADIAN DIABETES ASSOCIATION Address Broadway, Winnipeg, R3C 0S6 Phone (204) (Winnipeg) or BANTING ( ) Fax (204) Web site Population Served (include catchment area): Manitoba Description of Care, and Support Service: Care: Direct health care is not provided. Services: Learning Series Presentations This suite of modules is targeted towards people diagnosed, undiagnosed, as well as those at risk for developing diabetes. It provides consistent, up-to-date referenced diabetes information. Volunteers and employees have been trained to deliver these presentations that include the following topics: : What you need to know; Living Well with About the CDA for Healthcare Workers Aboriginal and Low literacy versions are also available. Presentations can be tailored by adding information about Making Healthy Food Choices, Becoming More Active, Maintaining a Healthy Weight and Preventing the Complications of. Support Services: The Association provides empathetic and supportive staff to those who call the toll-free Information and Support Line at BANTING. They are specially trained to listen to callers concerns, identify needs, refer to organizations and services if necessary, and mail out information. These staff also has access to broader resources, both within the Association and outside. The Canadian Association also offers: a user friendly web site; printed resources and information packages on diabetes prevention and management; diabetes education events; public awareness displays; travel health insurance and credit life insurance; publications such as Dialogue; cookbooks for sale

9 On-site Care and Services Is an Annual Complication Assessment arranged? Yes No - 9 -

10 Name of Program/Organization: CENTRE DE SANTÉ-SAINT BONIFACE HEALTH CENTRE Address 409 Tache Avenue, Winnipeg Phone (204) Fax (204) Web site Population Served (include catchment area): the residents of St. Boniface (R2H, R2J, R3X) and the French-speaking population of Winnipeg Description of Care, and Support Service: We are an interdisciplinary team providing comprehensive diabetes education and care, currently using the WRHA care map. Adult clients are provided one-on-one education initially and then yearly follow-ups are done with the primary care nurse (PCN) and the dietitian. Clients are seen on a regular basis by their primary care Physician or Nurse Practitioner. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

11 Name of Program/Organization: CORYDON PRIMARY CARE CLINIC Address Corydon Avenue, Winnipeg, R3M 0B6 Phone (204) Fax (204) Web site Population Served (include catchment area): River Heights (R3L, R3M, R3N) *Services currently open only to registered clients of 1001 Corydon Primary Care Clinic Description of Care, and Support Service: We are providing group education sessions for general diabetes educations. Individual education and risk factor & complication assessments are also completed though appointments. On-site Care and Services MD or NP RN (CDE) RD (CDE) Mental Is an Annual Complication Assessment arranged? Yes No

12 Name of Program/Organization: DIABETES EDUCATION CENTRE (DEC) HEALTH SCIENCES CENTRE Address GA Sherbrook St. Winnipeg R3A 1R9 Phone (204) Fax (204) Web site Population Served (include catchment area): Manitoba Description of Care, and Support Service: The DEC provides diabetes education & counseling to adults with diabetes and their families. The DEC team works with clients to help them identify and learn the necessary skills to manage their diabetes. On-site Care and Services We are aware of the program & will inform patients of it if appropriate. Is an Annual Complication Assessment arranged? Yes No Informed at appointments

13 Name of Program/Organization: DIABETES EDUCATION RESOURCE FOR CHILDREN AND ADOLESCENTS Address FE William Ave. Winnipeg, R3E 0Z2 Phone (204) Fax (204) Web site Population Served (include catchment area): Manitoba, Northwestern Ontario, and Eastern Saskatchewan Description of Care, and Support Service: We are an interprofessional diabetes care team providing services for children & adolescents (<18 years of age). On-site Care and Services (Pediatric Only) Is an Annual Complication Assessment arranged? Yes No

14 Name of Program/Organization: FAMILY MEDICAL CENTRE Joanne Parker Address 5 th Floor Taché, Winnipeg, R2H 3E1 Phone (204) Fax (204) jparker1@sbgh.mb.ca Web site Population Served (include catchment area): Clinic patients who live in Winnipeg or rural areas of the province. Description of Care, and Support Service: The Family Medical Centre is a family medicine residency teaching clinic affiliated with the Faculty of Medicine, University of Manitoba. The clinic provides comprehensive interdisciplinary diabetes care and education for adults as part of a general practice. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

15 Name of Program/Organization: GRACE GENERAL HOSPITAL Address 300 Booth Drive, Winnipeg, R3J 3M7 Phone (204) Fax (204) Web site Population Served (include catchment area): Referred by doctor, no catchment area Description of Care, and Support Service: Consult to Endocrinology team Endocrinologist, CDE Nurse, CDE Dietitian, interdisciplinary diabetes care & education for adults. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

16 Name of Program/Organization: HEALTH ACTION CENTRE Address 425 Elgin Ave. Winnipeg, R3A 1P2 Phone (204) Fax (204) or Web site Population Served (include catchment area): Downtown area B R3A, R3B, R3E Physician (MD) or Nurse Practitioner (NP Description of Care, and Support Service: Health Action Centre is a comprehensive health service centre providing interdisciplinary primary care and education for diabetes as part of a general practice. On-site Care and Services adults refer to endocrine, some care in partnership refer to endocrine, some care in partnership refer to endocrine, some care in partnership Is an Annual Complication Assessment arranged? Yes No

17 Name of Program/Organization: HEALTH SCIENCES CENTRE DIABETES RESEARCH GROUP Address McDermot Ave. Winnipeg, MB. R3E 3P4 Phone (204) Fax (204) Web site Population Served (include catchment area): All Description of Care, and Support Service: for participation in clinical program for diabetes research. Areas include innovative research into diabetes and related disorders. Research with ongoing care and education related to diabetes. Medical supplies for diabetes provided to study participants. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

18 Name of Program/Organization: HEALTHY AGING RESOURCE TEAMS: DOWNTOWN Name: Gail Pradel / Kusela Capulong Address Health Action Centre, Main Floor Elgin, Winnipeg Phone (204) or Fax (204) gpradel@wrha.mb.ca or kcapulong2@wrha.mb.ca Web site Population Served (include catchment area): Downtown and Point Douglas residents 55+ years of age. Description of Care, and Support Service: The Seniors Health Resource Team offers a variety of community based healthy living programs and services to area residents 55 years and older, including, health clinics and educational presentations. education and self management education is available in groups or individual counseling by appointment. On-site Care and Services MD or NP RN/OT RD Mental Is an Annual Complication Assessment arranged? Yes No

19 Name of Program/Organization: HEALTHY AGING RESOURCE TEAM: RIVER EAST/TRANSCONA Address 755 Henderson Hwy. Winnipeg, R2K 2K5 Phone (204) Fax (204) Web site Population Served (include catchment area): River East & Transcona area residents Description of Care, and Support Service: Healthy Aging Resource Team is a community-based program providing different levels and types of services to help clients' self-manage and also to aid in the prevention of chronic health conditions including diabetes. May include screening, assessment and treatment, education, referral to additional services, access to community programs for mutual aid and support, community development that provides opportunities for healthy, active living in the community. On-site Care and Services MD or NP RN/OT RD Mental Is an Annual Complication Assessment arranged? Yes No

20 Name of Program/Organization: HEALTHY AGING RESOURCE TEAM: ST. JAMES ASSINIBOIA 55+ CENTRE Address Duffield Street, Winnipeg Phone (204) (Nurse), (Dietitian) Fax (204) Web site Population Served (include catchment area): St. James/Assiniboia (R3J / R3K / R2Y) Assiniboine South (R3R / R3S / R3P), Seniors 55+ Description of Care, and Support Service: Individuals 55+ can arrange appointments with the Primary Health Care Nurse &/or the Registered Dietitian for individual diabetes education and follow up. Resource information and other referrals provided as needed. Also offer group presentations on a variety of health topics including healthy lifestyles and chronic disease management. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

21 Name of Program/Organization: HOPE CENTRE HEALTH CARE INC. Address 240 Powers St. Winnipeg, R2W 5L1 Phone (204) Fax (204) Web site Population Served (include catchment area): Point Douglas (R2W) Description of Care, and Support Service: Hope Centre Health Care is a comprehensive health service centre providing primary care and education for individuals and families living with diabetes. Additional services include foot care (Tuesdays & Fridays) and a diabetes nurse educator every other Tuesday afternoon. An exercise group meets Thursday afternoons. On-site Care and Services MD MD MD Is an Annual Complication Assessment arranged? Yes No

22 Name of Program/Organization: KILDONAN MEDICAL CENTRE Address 2300 McPhillips Street, Winnipeg R2V 3M3 Phone (204) Fax (204) Web site pending Population Served (include catchment area): Winnipeg and surrounding rural Manitoba **WE ONLY ACCEPT PATIENTS OF KILDONAN MEDICAL CENTRE Description of Care, and Support Service: Interdisciplinary care provided by nurses, dietitians, social workers & pharmacists for individual & group care related to diabetes. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

23 Name of Program/Organization: KLINIC COMMUNITY HEALTH CENTRE Address 870 Portage Ave. Winnipeg, R3G 0P1 Phone (204) Fax (204) Web site Population Served (include catchment area): Polo Park to Main St., Assiniboine River North to Notre Dame, postal codes: R3G/R3E/R3C/R3A (south of Logan Ave.) Description of Care, and Support Service: At Klinic we have an interdisciplinary team that provides comprehensive diabetes education and care to clients who live in the catchment area. Monthly cooking classes as well as a weekly walking group are available to our existing clients with diabetes. Similar programming is also available to our clients with insulin resistance and/or metabolic syndrome for diabetes prevention. Referrals from outside the centre may be made to the dietitian/certified diabetes educator who will see clients for individual diabetes education and follow-up. education on prevention and management of diabetes also may be available upon request On-site Care and Services (and diabetes prevention) Is an Annual Complication Assessment arranged? Yes No

24 Name of Program/Organization: Maestro Program for Young Adults Address McDermot Avenue Phone Fax Web site Population Served (include catchment area): Young Adults yrs of age with type 1 or type 2 diabetes in the province of Manitoba Description of Care, and Support Service: The Maestro Project provides transitional support and service navigation for young adults with diabetes. It provides information for services for care, education, support and research of diabetes and maintains contact with young adults to encourage and facilitate follow up. Peer-support and social group events are offered. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

25 Name of Program/Organization: MOUNT CARMEL CLINIC DIABETES EDUCATION PROGRAM Address: 886 Main Street, Winnipeg, MB, R2W 5L4 Phone: Dietitian: Nurse: Fax: RD: RN: Web site: Population Served (include catchment area): South Point Douglas catchment area and newcomers (immigrants & refugees) living in Winnipeg within 5 years of immigration. Dietitian will also see clients residing in the postal code areas R2W, R2X, and R2V. Description of Care, and Support Service: Self-management education for adults and support persons affected by type 2 diabetes, gestational diabetes, or type 1 diabetes. The program provides interactive group and individual sessions. Participants are invited to attend follow-up sessions. The diabetes nurse educator and dietitian collaborate with other providers to include presentations from our pharmacist and counselors. Foot care and assessments are available through our Foot Care Clinic. On-site Care and Services Primary Care as needed Is an Annual Complication Assessment arranged? Yes No (only for clients who receive primary care at Mount Carmel Clinic)

26 Name of Program/Organization: NATIONAL ABORIGINAL DIABETES ASSOCIATION Address 174 Hargrave St. Winnipeg, R3C 3N2 Phone (204) or toll free Fax (204) Web site Population Served (include catchment area): None, NADA is a national organization Description of Care, and Support Service: NADA s mission is to be the driving force in addressing diabetes and Aboriginal people as a priority health issue by working together with people, Aboriginal communities and organizations in a culturally respectful manner in promoting healthy lifestyles among Aboriginal people today and for future generations. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

27 Name of Program/Organization: NOR WEST CO-OP COMMUNITY HEALTH CENTRE Address Tyndall Winnipeg, R2X 2T4 Phone (204) (front desk) Dietitian/CDE: (204) Fax (204) Web site Population Served (include catchment area): Inkster area and broader community Description of Care, and Support Service: Nor west co-op is a non profit community health centre offering interdisciplinary health services to the Inkster community in Winnipeg. Adult diabetes assessment, support, education and treatment are part of the Primary Care Program. Clients living in Inkster area can either access all of the primary care services for complete support or just see our dietitian for specific diabetes or nutrition related issues including support groups. On-site Care and Services MD or NP RN Clinical Pharmacist RD / Mental Is an Annual Complication Assessment arranged? Yes No

28 Name of Program/Organization: REH-FIT CENTRE Address 1390 Taylor Ave. Winnipeg, R3M 3V8 Phone (204) Fax (204) Web site Population Served (include catchment area): Winnipeg and surrounding catchment area. Some services available to out of town clients. Description of Care, and Support Service: 1. Assessment available to all members and non members which includes blood lipid analysis (cholesterol, triglycerides, HDL, ratio, LDL & FBS), weight/waist girth, BMI and graded exercise tolerance test with 12 lead EKG, heart rate & blood pressure. 2. On-site dietitian available for counseling for non-members. 3. Healthier Weigh 16 week education/exercise program for anyone with a BMI of 30. Includes assessment, group exercise, education with dietitian, kinesiologist On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

29 Name of Program/Organization: ST. BONIFACE GENERAL HOSPITAL DEPARTMENT OF ENDOCRINOLOGY Address C5-109, 409 Taché, Winnipeg, MB R2H 2A6 Phone (204) Fax (204) Web site Population Served (include catchment area): All Manitoba, referrals accepted from NW Ontario and North West Territories Description of Care, and Support Service: Department of Endocrinology provides interdisciplinary services for adults in a tertiary care setting. On-site Care and Services Referral Referral Referral Is an Annual Complication Assessment arranged? Yes No

30 Name of Program/Organization: VICTORIA GENERAL HOSPITAL DIABETES EDUCATION CENTRE Address 2735 Pembina Highway, Winnipeg MB R3T 2H5 Phone (204) Fax (204) Web site Population Served (include catchment area): Primarily South Winnipeg, but all referrals accepted Description of Care, and Support Service: The DEC is held at the WRHA building at 2735 Pembina Hwy. Each two day clinic consists of a weekly group session on Thursdays from 9:30-11:45 am. The following topics are discussed: what is diabetes, including discussion about how did it happen, management of diabetes through healthy eating and lifestyle adjustments, blood sugar values and control, and complication screening. Individual (one-on-one) appointments are also available on Thursdays. On-site Care and Services MD or NP RN / BN RD Mental * The MD (endocrinologist) is only available by consult she is not there every week Is an Annual Complication Assessment arranged? Yes No

31 Name of Program/Organization: WELLNESS INSTITUTE AT SEVEN OAKS HOSPITAL Address 1075 Leila Avenue, Winnipeg, MB R2P 2W7 Phone (204) Fax (204) (Wellness RD counseling) Web site Population Served (include catchment area): no catchment area : for RD, CDE individual nutrition/meal planning counseling at the Wellness Institute. Clients may have third party reimbursement for this service. For RD Services *NOTE: No Primary Care Programs for Description of Care, and Support Service: 1. Individual nutrition counseling available () 2. Within the Cardiac Rehab Program classes offered at the Wellness Institute, education is provided re: - Nutrition and, - Taking Care of Your 3. Primary Prevention Activities. Many wellness and healthy living groups are offered at Wellness SOGH. Brochures available at the front desk or 4. Preventing (offered through Positively Healthy Brochure). Are you at risk for type 2 diabetes? Do you have impaired fasting glucose, pre diabetes, a family history or had diabetes during pregnancy? Come and learn how diabetes can be prevented. Offered at the Wellness Institute by Canadian Association of Manitoba and Nunavut Division On-site Care and Services (for Wellness Institute Dietician) MD or NP RN RD (Individual Mental & follow up) Is an Annual Complication Assessment arranged? Yes No

32 Name of Program/Organization: WOMEN S HEALTH CLINIC Address 419 Graham Ave. Winnipeg, MB R3C 0M3 Phone (204) Fax (204) Web site Population Served (include catchment area): All Manitoba. The Primary Care (PC) drop-in is not accepting new clients at present. We are not open to new PC clients. Description of Care, and Support Service: We provide Care to approximately 20 long standing PC clients. If a drop in client is found to have diabetes they are referred out. Our team of 5 Midwives works with pregnant clients with. These 2 or 3 clients annually are managed through consultation with Obstetricians and Fetal Assessment. On-site Care and Services Is an Annual Complication Assessment arranged? Yes No

33 Name of Program/Organization: WRHA HOME CARE NURSING UNIT Address Hargrave, Winnipeg Phone (204) Fax (204) Web site Population Served (include catchment area): Winnipeg Health Region **MUST be eligible for WRHA Home Care Program and unable to access services outside the home. Home Care Case Coordinator or Visiting Nurse Description of Care, and Support Service: Home Care is developing a Best Practice Team. There are 2 CDE RN s on the team and one RD who are able to make home visits to do diabetes teaching for Home Care clients (only) who are unable to get out of their home to access. On-site Care and Services But info given to clients/staff Is an Annual Complication Assessment arranged? Yes No Not yet

34 Name of Program/Organization: YOUVILLE CENTRE (St. Vital) Address Dakota Street, Winnipeg, MB. R2M 5M3 Phone (204) Fax (204) Web site Population Served (include catchment area): R2N, R3M Description of Care, and Support Service: Centre Youville Centre a community-based health resource, offers coordinated approach to the delivery of self-management for adults with diabetes education at two sites. Living Well with is a health promotion education series that is part of the Chronic Disease Management Program provided through Youville Community Health Resource Centre, St. Vital. Living Well with provides diabetes selfmanagement education for adults affected by diabetes and their family and support persons. The program provides interactive group and individual sessions. Participants are invited to attend follow-up sessions. Nurses, dietitians and a counselor collaborate with community pharmacists and other agencies to provide local and timely diabetes education, care and support in the community of St. Vital. Foot care nurse services are also available for a fee. Ask a Nurse program is a primary health care initiative through Youville Centre Community Health Resource Centre, St. Vital. Ask a Nurse program can be a point of entry and provides assistance to navigate access to diabetes education, care support and referral within the larger community of Winnipeg. The community has access to nurses who can address immediate concerns related to the individual s health and diabetes. A partnership is maintained with the Youville Centre nurses and dietitians for expert consultation and/or referral. Youville Centre is accredited by the Canadian Council on Health Services Accreditation. This organization meets national standards of quality for health services set by Council. This accreditation award has been achieved through the combined efforts of the entire organization and those it serves

35 Primary Prevention Activities: Eating for A Healthy Heart or Lose Inches Feel Energized (LIFE) are programs offered at St Vital to prevent the onset of type 2 diabetes. On-site Care and Services Refer to Youville Centre, St. Boniface Refer to Youville Centre St. Boniface Refer to Youville Centre St. Boniface On site access Refer to Youville Centre, St. Boniface Refer to Youville Centre St. Boniface Refer to Youville Centre St. Boniface Secondary Prevention Activities: A complication risk factor assessment is done by the health professionals. Self-management education is provided by dietitians, nurses, pharmacist and counselor. Foot care service is also available, additional cost may apply. Services Individual New Follow-up Triage Nurse, and/or referral Not Available Refer as To Youville Centre Refer as To Youville Centre Triage Nurse, and/or referral Interactive Interactive Interactive Triage Nurse, and/or referral Not Available Refer as To Youville Centre Refer as To Youville Centre For additional information, please see Youville St. Boniface Is an Annual Complication Assessment arranged? Yes No

36 Name of Program/Organization: YOUVILLE DIABETES CENTRE Address 33 Marion Street, Winnipeg, MB. R2H 0S8 Phone (204) Fax (204) Web site Population Served (include catchment area): Winnipeg Region Description of Care, and Support Service: The Youville Centre (YDC) is an accredited community Health Centre, servicing the Winnipeg area. The Centre offers a self-management education program for adults affected by type 1 and type 2 diabetes, as well as women pregnant with diabetes. YDC also offers a unique clinic with access to Endocrinology for young adults less than 25 years old with type 1 diabetes, in partnership with the Maestro project. The education team includes certified diabetes educators (nurses, and dietitians), a counselor and foot care nurse (). The personalized care begins with initial contact from referral, and may include individual and/or group education sessions. Bilingual services and evening access are available. YDC mentors health professionals and encourages industry partnerships and student practicum. The team actively partners with other organizations to ensure access to healthcare education and services, such as Home Care nursing, Income Security and the Canadian Association. YDC is accredited by the Canadian Association Standards Recognition Program and the Canadian Council on Health Services Accreditation. See also Youville St. Vital for additional information Primary Prevention Activities:. Youville Centre and the Canadian Association partner to provide the public with information that can help prevent the onset of type 2 diabetes. Canadian Association staff/volunteers deliver a one-time group presentation, directed to adults at risk and their families. Options to attend grocery store tours or cooking classes through the Youville Center program are available and clients may register for Eating for A Healthy Heart or Lose Inches Feel Energized (LIFE) at St Vital

37 On-site Care and Services On site one evening per month On site access Not on site On site access Not on site On site access Secondary Prevention Activities: A complication risk factor assessment is done by the health professionals. Self-management education is provided by dietitians, nurses, and counselor. Blood Pressure assessment, Self Blood Glucose Monitoring m education and foot assessments are services provided. Foot care service is also available, additional cost may apply. Services Individual New Follow-up Is an Annual Complication Assessment arranged? Yes No