TRANSACTION BANKING GROUP. Cash Management Solutions for the Business Process Outsourcing Industry. We find ways

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1 Cash Management Solutions for the Business Process Outsourcing Industry We find ways

2 BPO Industry Brief The BPO industry is a fast-paced, competitive field with strong players all over the globe The government, together with BPAP*, aims to capture 10% of the global market share by end Technology Manpower *Business Processing Association of the Philippines Costs

3 Local BPO Industry Next Wave Cities located outside Metro Manila The Philippines was recently awarded as the Best Offshoring Destination of the Year for 2009 by UK s National Outsourcing Association

4 Our Objectives Deliver customized solutions that can help you manage your cash better Harness the power of technology to make things more convenient in processing your transactions so you can focus on your core business more!

5 Our Company Market Leader in the banking industry Over 700 Branches and 1,331 ATMs nationwide Longer Banking Hours / Mall Branches Consistently providing innovative products and flawless delivery of services BDO Performance, Year 2008 Resource Php B Gross Customer Loan Php B Deposit Liabilities Php636.8 B Capital Funds Php57.8 B Net Income Php2.2 B Awards Euromoney, Best Bank in the Philippines, Year 2007 & 2008 FinanceAsia, included in list of Best Managed Companies, Philippines and region-wide. Year 2009 Wall Street Journal, Asia s 200 Most Admired Companies, Year 2009

6 Our Cash Management Services Team OUR TRACK RECORD Almost 8,000 clients Over Php120 Billion disbursed and collected annually Over 4.4 Million transactions processed annually Industries served: Food, Retailing, Distribution, Telecoms, Insurance, Utilities, Manufacturing, Pre-Need, Credit Cards, Computers, Financial Services AWARDS The Asset, Rising Star Cash Management Bank, Year 2009 Alpha Southeast Asia, Best Cash Management Bank in the Philippines, Year 2008 and 2009 Asiamoney, Best Local Currency Cash Management Services in the Philippines, Year 2008

7 What we did: Studied the industry Conducted interviews among BPO companies Studied the cash flow behavior of our BPO clients to help us understand what they need and want in doing their financial transactions.

8 Major Findings Most BPOs located in the country generate revenues abroad Bulk of transactions here are disbursements

9 BPO Cash Flow Chain Remits payment of contract through Bank as payment for services rendered Company located abroad BPO Salaries Electricity Real Estate (Rent or loan amortization) Communication bills/ infrastructure

10 We have SOLUTIONS! Remits payment of contract Remittance through Bank as payment for services rendered FX Company located abroad BPO Salaries Cash Management Solutions Electricity Real Estate (Rent or loan amortization) Communication bills/ infrastructure

11 Payables Management Integrated Disbursement Services An array of high value-added disbursement services using the latest in Internet banking technology. Automated Check Processing Direct Credit to Account Payroll Check Disburse BDO s personalized and streamlined check printing system. BDO Cash Management's proprietary stand-alone check printing system lets you prepare, manage and print large volumes of your corporate checks for quick and easy disbursement

12 Payables Management Payroll Crediting Services BDO Cash Card SSSNet & BIR epayment Post your employees' salary credits automatically Employees receive a BDO ATM Card and can withdraw cash from any BDO or any other banks' ATM anywhere in the country The all-in-one card that supports both corporate and retail payment requirements. Transfer funds for payroll or commission pay-outs Pay your bills Mobile Banking capabilities to check balance, pay bills, transfer funds and re-load pre-paid airtime Fulfill your government obligations without the hassle of long lines and waiting periods. With the use of BDO's online facility, payment to various government agencies has never been this easy.

13 Account Management Corporate Internet Banking Quick, secure and round-theclock access to your accounts via Single Access for Cash Management Services View All Accounts Transaction History Real Time Payroll Crediting Fund Transfers to own Accounts or Third Party Auto Credit and Auto Debit File Upload Info Link Conveniently receive your statements electronically for easier reconciliation

14 Benefits to Your Business Streamline and Seamlessly Integrate in-flows and outflows Improve Efficiency Automate Existing Manual Processes Enhance Security Reduce Cost Improve Management of Working Capital Strengthen Collections Control and Predictability Improve Control Over Disbursement Processes Frees up time for focusing on core businesses!

15 BDO as your Business Partner Proven track record in designing and implementing cash management solutions Longest Banking Hours and Days in the industry with a wide branch network Technologically Advanced and Innovative products and services Comprehensive Support Structure: relationship mgt., sales, implementation, electronic banking installation and customer service Automated Back Office Operations to ensure a secure, efficient, and low-cost process, and problem-free customer service

16 BDO Cash Management BDO Cash Management will work closely with you, offering customized solutions to ease your workload and effectively maximize your capital.

17 Other Collaborations BDO will partner with SMDC/SM Land in offering strategic locations for BPO companies operations

18 Thank you. Jaime M. Nasol Senior Vice President BDO

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