Kelmac Group Internal QMS Auditor based on ISO 9001:2015 Training Course

Transcription

1 Kelmac Group Internal QMS Auditor based on ISO 9001:2015 Training Course Course Overview Who is this course for? The focus of the Kelmac Group ISO 9001:2015 Internal Auditor Classroom Learning Course is on assisting and verifying the competencies & capabilities of the Learner to be able to effectively audit a process, activity or department/function of a QMS based on ISO 9001:2015 requirements with specific emphasis of 1st Party auditing [Internal audits]. During the delivery, the Learner will complete a Consultant facilitated audit of a process within an QMS, covering the full audit life cycle as defined by ISO & the Learner will have to demonstrate and be assessed on the effective application of audit tools and techniques, auditor skills and behaviors. Key Course Learning Outcome Why this course is unique? Provide Internal Auditors with both the confidence and ability to apply the audit assurance tools and techniques, methodology and desired behaviors to assess the organization s QMS processes and process controls to consistently provide products and services that meet customer and applicable statutory and regulatory requirements and to facilitate opportunities to enhance customer satisfaction. Course Basics What is essential to know about this course? This is a 2-day (16hr) learning event. Start/Finsh Times: 08:00am - 17:30pm (each day) Prior Learning Requirement: Learners are required to be familiar with ISO 9001:2015 Requirements or have received ISO 9001:2015 Fundamentals training in advance of attending this course (IRCA Pre-requisite).

2 Course Learning Topics What does the course cover? Introduction to Internal Auditing The role of Internal Audits and the Audit Life Cycle Audit Terminology and Principles Audit Types and Objectives Understanding the PDCA Cycle and Process Approach and their significance for Internal Auditors** Internal Auditor Competence, Roles & Responsibilities Auditor Behaviour & Performance Evaluation** Business Process Management** Audit Planning (Process & Risk-based)** Initiating & Preparing for the on-site activities** Developing an Audit Plan/Scope Audit Protocol (Checklist/Process Documentation)** On-Site Audit Activities (Real Life Scenario)** Opening Meeting (Real Life Scenario)** Evidence, Methods & Procedure for Gathering Evidence (Wider Audit Methods)** Interviewing and Writing Audit Findings Handling and Managing Difficult Situations Auditing Reporting (In more depth)** Audit Findings, Terminology, Classification and Elements Writing Audit Findings & the Audit Report Completing the Audit Audit Follow-Up Strategies (In-depth)** Corrective and Preventative Action including Audit Finding Closure (Robust Evaluation)** Audit Follow Up Closing/Exit Meeting (Real Life Scenario)** **not found on most standard/competitor courses Course Certification IRCA Certified Training Course (A17143) This training course meets the training requirements for individuals seeking registration as an Internal QMS Auditor with IRCA. Course Assessment How will each Learner be assessed? The Learner is assessed based on participation and performance evaluation throughout the duration of the course and full attendance is required during the training. Our Course vs. Our Competitors Why is our course the best? During this learning event we fully cover the learning requirements outlined by IRCA, and the ISO 9001:2015 Internal Auditor course criteria IRCA/9152. The Kelmac Group QMS Internal Auditor course is an Advanced QMS Internal Auditor Course, where we cover the IRCA QMS Internal Auditor course criteria in more depth and we also cover additional audit topics, and here are some examples explained of how our course goes further and offers you more: Assessment of Process Effectiveness Why is this important? To have a high performing QMS that directly and indirectly impacts business performance requires a QMS that is integrated with the organizations business processes. Our course focuses on providing Learners with skills to provide real value and underpin Process Owner and other Stakeholder confidence this leads to better improvements, more insightful audits, better quality information and therefore, better informed decisions. Wider Coverage of Audit Methods Why is this important? What sets the Kelmac Group course apart from both the IRCA course specification and competitor courses is we develop the Learner s competency using a wide variety of audit methods, namely interview, document review and analysis of process and product data and information and operational records. By comparison, competitor courses only focus on one audit method, interview and this does not expose the QMS Auditor to the real-life audit situation the Kelmac Group course does.

3 Why Our Training Course Design & Delivery That Goes Beyond We specialize in Conformity & Compliance learning for Executive Management, Practitioners & Auditors offering The Ultimate Learning Experience - check out our video on our website! Our Instructors are not just Subject Matter Experts One of the cornerstones of Kelmac Group training is the elite calibre of our Instructors. Each of our instructors are current consultants, current practicing auditors & excellent facilitators of learning & motivational Instructors. Such a combination of knowledge & skill places Kelmac Group at the forefront of training in this industry. Course Design & Delivery - No Death By PowerPoint Another cornerstone of our training is the design of our learning solutions. Our courses go beyond most standard training specifications and competitor courses as we cover additional topics in more depth to ensure that our Learners can effectively apply what they learn and make a difference back in the workplace. We lead the market for Advanced Accelerated Learning which is 100% learner-centered, highly interactive, highly engaging and the best part: No Death By PowerPoint - Our training courses have very minimal slides or none at all!

4 Why Our Training Others train Followers. We train Leaders What Our Learners Are Saying About Us The course was excellent, I felt the instructor really knew what he was talking about and enabled participation from all attendees. - D. Murray (November 2015) I thoroughly enjoyed this course. Our instructor was fantastic, he engaged the class right from the start and his level of knowledge and experience gave me a great insight into auditing. I came away from the course with a lot of information to take back to my company and implement changes and improvements to our current system. Thank you for making the course an enjoyable learning experience - E. Flynn (November 2015) % of Students Who Recommend Kelmac Group Course was excellent. Very practical information that can be put into use immediately throughout a company, whether big or small - C. O Shaughnessy (November 2015) Course was very good, the information was very well delivered and much better than looking at a power point presentation especially as the there was so much content to go through. - O. Barry (December 2015)

5 Kelmac Group Interested in training in other disciplines? Our broad portfolio Quality Management Environment Health & Safety Food Safety Medical Devices ISO 9001 ISO OHSAS FSSC ISO ISO HACCP & 21 CFR 820 ISO [FDA QSR] Information Security Laboratory Risk Management Energy Management Integrated Management ISO ISO ISO ISO Combined ISO & OHSAS ISO ISO 9001, ISO & OHSAS What types of training do we offer? Understanding Internal Auditor* Auditor Transition* Lead Auditor* Implementation Bespoke / Customized *IRCA certified courses available IRCA certified training courses are recognised as the highest quality globally and is the oldest training accreditation body in the world since Since 1996, Kelmac Group are an IRCA Approved Training Organization (RO 746) and hold approval for courses in ISO 9001, ISO 14001, OHSAS 18001, ISO & FSSC

6 Contact Us Get In Touch For more information on Kelmac Group or any of our services, please contact us at: Ireland Kelmac Group Limited A1, Roselawn House National Technological Park Limerick Ireland Ph. (061) E. W. United States Kelmac I Group, Inc 875 N. Michigan Ave. Suite 3100 Chicago, IL United States Ph. (312) E. info@kelmacinternational.com W. United Kingdom Kelmac (UK) Limited 90 Long Acre, Covent Garden London WC2E 9RZ United Kingdom Ph. (0203) E. info@kelmactraining.co.uk W. 12