SWIFT Training Catalogue Excel faster by being SWIFT Smart

Transcription

1 Excel faster by being SWIFT Smart

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3 How can you be SWIFT Smart? Working at the heart of the financial services industry, SWIFT understands your need to keep up with the latest regulations, technologies and changes to market infrastructures. You need to streamline your operations and ensure that they are resilient and efficient. We can help you to prepare your business for this changing landscape, and in this development catalogue outline all the courses and options available to the SWIFT community. Through a mix of theory, case studies, exercises and hands-on practice you will be ready in no time to exchange messages in full confidence. To be SWIFT Smart is to draw on the best pool of collective wisdom available on SWIFT s offerings and standards. Building on 40 years experience, SWIFT has today a wide team of experts at your service to offer you the highest quality of training, consulting and support. Our qualified experts design, develop and deliver our training programmes that cover the latest and most comprehensive information on all SWIFT-related products and services from the source. 1

4 Courses by Segment To enable easier navigation of the catalogue, we have created three indexes of courses suited to correspondent banking, securities and corporate segments on pages 4-8. The catalogue is subsequently broken down into the following sections: General Knowledge page 11 Payments and Cash Management page 31 Securities and Funds Distribution page 45 Trade Services page 59 Treasury page 67 Security and Audit page 69 SWIFT Interfaces page 75 Tailored training Apart from our standard courses and offerings listed in this catalogue, it is also possible to request a customised training programme to suit your business specific needs. These training programmes are adapted to the level of knowledge of your staff - from induction level for newcomers to specialised courses for your experienced staff. We can adapt current courses in our portfolio or design a new programme from scratch, tailored to your own in-house processes and best practices to offer your staff a complete view from start to finish. We can also combine instructor-based classroom courses with self-study packages or web classes, depending on your learning objectives. This can even be combined with on-the-job coaching by one of our instructors or a formal SWIFT Qualification Programme. Whether it is our tailored training or our standard courses - we always ensure that the content is maintained and always up-to-date with the latest information. Our aim is to enable you to excel faster by becoming more SWIFT Smart. We want to help you address real business and technical challenges effectively and achieve focused results for your business. As ever, we appreciate your feedback and further information can be found online at swift.com/training. 2

5 SWIFT Training Qualification Programme Are you or your staff looking for a SWIFT Qualification? Well, look no further than the SWIFT Training Qualification Programme. Through a formal exam, you will receive the confirmation that you or your staff have successfully assimilated the knowledge acquired during SWIFT Training courses or on-the-job experience. The SWIFT Training Qualification is role-based and focuses on the knowledge required by specific roles in an institution. We currently offer five qualification programmes for the following profiles: SWIFT for Corporates Specialist SWIFT for Corporates Client Advisor SWIFTNet Security Officer Alliance Access Administrator Alliance Acess/Entry Operator If you have a group of people who require training and qualification on the same topic, you can choose to run the programme at your premises. Why pursue a SWIFT Training Qualification? It guarantees you and/or your staff have the required knowledge It ensures that you have an in-house expert available at all times It offers you a specialist reputation, in the eyes of your manager or your clients It helps you increase efficiency and reduce costs As a manager, it provides you with development opportunities for your staff As an individual, it strengthens your contributions to your organisation 3

6 Recommended Courses for Correspondent Banks Working at the heart of the financial services industry, SWIFT understands your need to keep up with the latest regulations, technologies and changes to market infrastructures. You need to streamline your operations and ensure that they are resilient and efficient. In these changing times there are many challenges facing your business, and in this catalogue are a range of courses that will help your business to be prepared. 4

7 General Knowledge Basics - your passport to SWIFT 13 Customer applications on swift.com 20 FIN and ISO message guidelines 21 for offshore RMB Introduction to SWIFT connectivity 17 Introduction to SWIFT in the payments market 14 ISO in 90 minutes 22 ISO and MX message standards - overview 23 Providing SWIFT to corporate clients 25 SWIFT for Corporates 27 SWIFT in 90 minutes 12 SWIFT Training Qualification - SWIFT for 26 Corporates Client Advisor SWIFT Training Qualification - SWIFT for 28 Corporates Specialist Understanding FIN and the System messages 19 Understanding SWIFTNet services and security 18 Using ISO and XML messaging 24 Payments and Cash Management Customer payments using the MT ISO messages for High Value Payments 40 Liquidity management using FIN messages 33 Monitoring your intraday liquidity with SWIFT 37 Payments Market Infrastructures: best practices using SWIFT 42 Payments and cash management - using FIN messages 34 SEPA - What s next 41 Standing Settlement Instructions - messages 39 and reference data SWIFT and international payment systems 43 Treasury management using FIN messages 38 Using the MT 202 COV 36 Trade Services Collections and documentary credits 60 Documentary collections using FIN messages 62 Documentary credits using FIN messages 63 ISO messages and flows for TSU and BPO 65 TSU and BPO in 90 minutes 64 Treasury Forex and money markets - using FIN messages 68 Security and Audit HSM Everything you ever wanted to know 73 but were afraid to ask Managing PKI with Browse 70 Operating your Hardware Security Module 72 SWIFT audit guidelines 74 SWIFT Training Qualification - SWIFTNet Security Officer 71 SWIFT Interfaces AMH Message Handling 94 AMH System Operations 95 AMH System Administration 96 AMH Security Officers 97 AMH Designer Workflow 99 AMH Designer Transformer 100 AMH Designer Reporting 101 Creating SWIFT messages 78 Creating Securities settlement instructions 79 with FIN messages Deploying Alliance Access 84 Managing Alliance Access and Entry 82 Managing Alliance Gateway 85 Managing Alliance Gateway for Alliance Access/Entry users 86 Managing Alliance Web Platform 87 Migrating to Alliance Web Platform for administrators 88 Migrating to Alliance Web Platform for operators 89 Operating Alliance Access and Entry 80 Operating RMA 90 Optimising your Alliance resilience 91 Preparing for Alliance Lite2 77 RMA Handling in AMH 98 SWIFT business continuity plan - guidelines 92 SWIFT system housekeeping guidelines 93 SWIFT Training Qualification - Alliance Access Administrator 83 SWIFT Training Qualification - Alliance Access/Entry Operator 81 Understanding Alliance Lite2 76 5

8 Recommended Courses for Securities Firms The securities industry is highly complex, each transaction involves many processes and market participants: from trade allocation, confirmation, matching and settlement, to portfolio reconciliation, collateral management, asset servicing - and beyond, to reporting and trade repositories. Trades must be accurately executed, confirmed, cleared and settled in a timely manner across time zones and jurisdictions via multiple communication channels and technology platforms in a cost-effective and compliant way. In this changing market, broker/dealers, hedge fund managers, investment managers, prime brokers, custodians, markets infrastructures, and intermediaries, all face common challenges. SWIFT has been supporting the securities community since 1987 with standards, solutions and post-trade processing services - connecting over 6,000 global market participants. You will find here a selection of courses suited to this important sector, but SWIFT Services can help further tailor our training and services to solve your particular business challenge. 6

9 General Knowledge Customer applications on swift.com 20 FIN and ISO message guidelines for offshore RMB 21 Introduction to SWIFT in the securities markets 15 Introduction to SWIFT connectivity 17 ISO in 90 minutes 22 ISO and MX message standards - overview 23 SWIFT in 90 minutes 12 Understanding FIN and the System messages 19 Understanding SWIFTNet services and security 18 Using ISO and XML messaging 24 Your SWIFT guide to the securities markets 16 Payments and Cash Management Customer payments using the MT Monitoring your intraday liquidity with SWIFT 37 Payments and cash management - using FIN messages 34 Securities and Funds Distribution Corporate actions - ISO messages 48 Investment funds - ISO messages 53 ISO enhanced for T2S 55 ISO for funds in 90 minutes 52 ISO messages for corporate actions 51 ISO messages for securities settlement 50 and management Securities settlement and reconciliation - ISO messages 46 Securities settlement and reconciliation - ISO messages 47 T2S - ISO messages for liquidity and collateral management 56 T2S - ISO messages for securities settlement and 57 management T2S in 90 minutes 54 Treasury Forex and money markets - using FIN messages 68 Security and Audit HSM Everything you ever wanted to know 73 but were afraid to ask Managing PKI with Browse 70 Operating your Hardware Security Module 72 SWIFT audit guidelines 74 SWIFT Training Qualification - SWIFTNet Security Officer 71 SWIFT Interfaces AMH Message Handling 94 AMH System Operations 95 AMH System Administration 96 AMH Security Officers 97 AMH Designer Workflow 99 AMH Designer Transformer 100 AMH Designer Reporting 101 Creating SWIFT messages 78 Creating Securities settlement instructions 79 with FIN messages Deploying Alliance Access 84 Managing Alliance Access and Entry 82 Managing Alliance Gateway 85 Managing Alliance Gateway for Alliance 86 Access/Entry users Managing Alliance Web Platform 87 Migrating to Alliance Web Platform for administrators 88 Migrating to Alliance Web Platform for operators 89 Operating Alliance Access and Entry 80 Operating RMA 90 Optimising your Alliance resilience 91 Preparing for Alliance Lite2 77 RMA Handling in AMH 98 SWIFT business continuity plan - guidelines 92 SWIFT system housekeeping guidelines 93 SWIFT Training Qualification - Alliance Access Administrator 83 SWIFT Training Qualification - Alliance Access/Entry Operator 81 Understanding Alliance Lite2 76 7

10 Recommended Courses for Corporate Companies Today s economic realities are transforming the way many businesses manage their liquidity, operational and counterparty risk. Corporate treasury departments must maintain multiple banking relationships - often using a variety of proprietary platforms and messaging formats. The need to rapidly start up new banking relationships while maintaining proper testing and readiness checks places further demands in terms of time and in-house expertise. As a corporate connecting to SWIFT, there are a range of options to help support your Treasury and IT teams. For example, you can learn about the SWIFT messages used in the Corporate-to-Bank space, how to install, set up and use Alliance Lite2, and how to set up your correspondent relationships. Through a mix of theory, case studies, exercises and hands-on practice you will be ready in no time to exchange messages in full confidence. 8

11 General Knowledge Customer applications on swift.com 20 ISO in 90 minutes 22 ISO and MX message standards - overview 23 SWIFT for Corporates 27 SWIFT in 90 minutes 12 Using SWIFT for Corporates 29 Payments and Cash Management SEPA - What s next 41 Treasury management using FIN messages 38 Trade Services TSU and BPO in 90 minutes 64 Treasury Forex and money markets - using FIN messages 68 SWIFT Interfaces Creating SWIFT messages 78 Operating RMA 90 9

12 Key to Courses We offer a range of options to suit multiple types of audience and preferences for learning. These informative icons will aid you in your choice of course selection. If there is a particular course that you are interested in which does not quite fit your requirements, please get in touch with us and we can discuss creating a tailored training or service to suit your needs. Classroom This icon indicates that the course is available in a public classroom setting. This format gives you the chance to interact directly with an experienced SWIFT instructor and with peers from your industry. Through a mix of theory, case studies, exercises and hands-on practice you will be ready in no time to exchange messages in full confidence. On site All courses can be offered at your premises or in a location of your choice. This way, you benefit from interactivity with the instructor and save on travel costs for your staff. Web class The web class offers you short, focussed live training sessions. Delivered by our instructor through the Internet, these web classes offer you the opportunity to interact with our instructor, without having to leave your desk. We offer public or private web class sessions. etraining SWIFT etraining offers you access to high quality e-learning. The self-study packages contain voice-over, interactive animations and exercises and can be made available to all staff within your institution. All updates are included in your subscription fee. With SWIFT etraining, you can learn anywhere, at any time. Qualification This icon represents whether it is possible to gain a SWIFT Training Qualification for a specific SWIFT role. Duration An indication of the typical training course duration. Business Analyst Courses indicated with this icon would particularly interest a Business Analyst role. IT Courses indicated with this icon would particularly interest an IT role. Message Handling Courses indicated with this icon would particularly interest a Message Handling role. Security/Audit Courses indicated with this icon would particularly interest a Security or Audit role. Sales Advisor Courses indicated with this icon would particularly interest a Sales Advisor role. 10

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14 SWIFT in 90 Minutes General Knowledge Are you a busy professional who is interested in finding out how you can benefit (more) from SWIFT? Don t look any further and sign up for this 90 minutes training! You will get a good grasp of SWIFT s offering within the financial eco-system and learn how you can reach the different market players through SWIFT. You will also learn how you can benefit from SWIFT s messaging services and added value offering through real practical case studies, giving you food for thought on how you too can get more out of SWIFT in terms of creating new business opportunities and revenue shares, increasing your operational efficiency and decreasing your costs and risk. And all of this in only 90 minutes! This course is aimed at product managers, team leaders, managers and business analysts, or anyone interested in the positioning of SWIFT within the financial markets. No prior knowledge is required. SWIFT in the financial services industry Reaching different market players using SWIFT (Market Infrastructures, CSDs, Financial institutions, Corporates, etc.) The SWIFTNet environment and messaging solutions Reducing your Total Cost of Ownership SWIFT in the changing landscape: responding to upcoming evolutions Market initiatives: how does SWIFT support them 90 minutes Web class Business Analyst IT Message Handling Security/Audit Sales Advisor 12

15 Basics - your Passport to SWIFT General Knowledge Does your job require SWIFT knowledge? Are you part of a SWIFT-related project team? Or do you need to update your understanding of SWIFT? This self-paced introductory etraining module will give you an overview of SWIFT, its customers, its message standards and its main products and services. It gives you the necessary foundation to enable you to attend more advanced SWIFT courses. Current and new users who need a general overview of SWIFT Anyone who is interested in SWIFT No prior SWIFT knowledge is required. Introducing SWIFT Products and services Security Message standard Customer support services 3.5 hours etraining Business Analyst IT Message Handling Security/Audit Sales Advisor 13

16 Introduction to SWIFT in the Payments Market General Knowledge Is SWIFT new to you? Does the payments industry still hold many secrets for you? Attend this course to get a solid understanding about SWIFT, its functionalities and how these fit into your organisation. The instructor will even take you a step further and explain the bigger picture about SWIFT s involvement in the payments industry. You will learn how national and regional high and low value payment systems function and how these can be interlinked with the SWIFT system used within your institution. This course will demystify the payments industry and give you a solid foundation before embarking into in-depth courses on message standards for payments, trade or treasury transactions. The course is suitable for anyone who wants to learn the fundamentals about SWIFT and its role in the payments industry. The course is specifically targeted at people working within and at all levels in the payments area of a financial institution (e.g. operational, global transaction banking, product managers, business analysts and IT staff etc.). No prior knowledge is required. Where and how can you use SWIFT How messages are sent and what SWIFT does with your messages Who are the players, which types of payment systems exists and how is SWIFT used in the payments industry How is SWIFT managed, why was it created and what support can you get from SWIFT 1 day Classroom Business Analyst Message Handling IT 14

17 Introduction to SWIFT in the Securities Markets General Knowledge This course provides you with the basic principles of the securities markets. It will help you to understand the different instruments such as bonds and equities, who the market players are and how they interact, what settlement is and the basics of corporate actions. This course can also be used to build a good foundation for the more specialised training sessions on SWIFT s products and services for the securities markets. The course is designed for anyone who needs a basic understanding of the securities markets and SWIFT securities messages, typically newly hired staff in institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. No prior knowledge is required. A company called SWIFT SWIFT in your organisation Introduction to the securities markets How can you use SWIFT for securities? Paving the way for STP - securities standards Market initiatives and market reform The course will illustrate some messages from the trading, settlement and corporate actions area. 1 day Classroom Business Analyst Message Handling IT 15

18 Your SWIFT Guide to the Securities Markets General Knowledge This introductory module provides you with the basic principles of the securities markets. It will help you to understand the different instruments such as bonds and equities, who the market players are and how they interact, what settlement is and the basics of corporate actions. This course can also be used to build a good foundation for the more specialised training sessions on SWIFT s products and services for the securities markets. This module is designed for anyone who needs a basic understanding of the securities markets and SWIFT securities messages, typically newly hired staff in institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/ dealers. No prior knowledge is required. However, if you are new to SWIFT, we recommend you to first attend the web class SWIFT in 90 minutes or complete the etraining package Basics - your passport to SWIFT. Introduction to the securities markets How can you use SWIFT for securities? Paving the way for STP - securities standards Market harmonisation 3.5 hours etraining Business Analyst Message Handling 16

19 Introduction to SWIFT Connectivity General Knowledge Are you new to SWIFTNet? This course brings you up to speed on SWIFT s Secure IP Network, SWIFTNet messaging services, the range of SWIFT interfaces, and security in just one day. By attending this course, you will be able to build a decent foundation before attending more advanced courses related to connectivity, interfaces and security. Anyone requiring a good introduction to SWIFT, its core messaging services, interfaces, security and features Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses This is an intermediate-level technical course, requiring an understanding of IT fundamentals. 1 day Classroom IT SWIFTNet at a glance The Secure IP Network, including resilient network access options The core messaging services and their features: InterAct, FileAct and Browse SWIFTNet interfaces: SWIFTNet Link, Alliance Gateway, Alliance Web Platform and Alliance Access SWIFT s MT/MX standards and rules Cloud-based solutions SWIFTNet security: layered security, PKI and SWIFTNet security officers Security/Audit 17

20 Understanding SWIFTNet Services and Security General Knowledge Through this introductory self-study module, you will learn about SWIFT s secure financial network, the suite of interfaces and messaging services and receive an introduction to the messaging standards. You will be ready for SWIFTNetrelated projects and discussions in your institution and build a good foundation prior to attending any course in the Connectivity portfolio. Anyone requiring a good understanding of SWIFTNet services, products, security and features Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses This is an intermediate-level technical course, requiring an understanding of IT fundamentals. Introduction to SWIFT SWIFT - the secure network SWIFT messaging services Application interfaces FIN and XML messaging standards SWIFT Customer Services Exercises 3.5 hours etraining IT Security/Audit 18

21 Understanding FIN and the System Messages General Knowledge Are you looking for a course on SWIFT s main messaging service? Do you want to find out more about the main features of SWIFTNet FIN? This course will bring you up to speed on all aspects of the FIN service. You will learn about the FIN System messages, your FIN connection, RMA and the interfaces. SWIFT administrators and operators, back-office staff and managers, security officers and auditors. It is an advantage to have some basic knowledge about SWIFT. This can be acquired through the web class SWIFT in 90 minutes or the etraining module Basics - your passport to SWIFT. Principles of SWIFTNet FIN Ins and outs of SWIFTNet FIN messages Delivery monitoring and check reports Retrieval, broadcast and test and training messages Your FIN connection PKI and RMA 1 day Classroom IT Security/Audit 19

22 Customer Applications on swift.com General Knowledge The swift.com website contains a treasure of applications and functionalities that help you manage your SWIFT connection and infrastructure. During this course, you will discover all of these applications. You will learn how to find, interpret, manage and use all of the information that is available to you. This training is open to everyone. It is highly recommended for swift.com administrators and Alliance, SWIFTNet or Business security officers. No prior knowledge of SWIFT is required. If you would like to get a foundation about SWIFT, we recommend the web class SWIFT in 90 minutes. Introduction to swift.com: registration, login, user profiles, My Portal, My Profile Ordering and billing: placing and tracking your orders online and understanding your SWIFT invoices and statements swift.com administrators: roles, functionalities and responsibilities, guidelines and best practices Configuration Browser: your connectivity configuration, your SWIFT Alliance contracts, your SWIFTNet business services Secure Channel: functionalities and best practices for SWIFTNet and Alliance security officers using the Secure Channel application Support Tools: Knowledge base, operational status, documentation, My Case Manager, Leased Line usage 1 day Classroom IT Message Handling Security/Audit Note: this course is also available through a half day web class, with an adapted course content. 20

23 FIN and ISO Message Guidelines for the Offshore RMB General Knowledge Offshore RMB volumes are increasing and the processing of the majority of payments, treasury and securities messages are not automated. Market participants are concerned about capacity constraints and risk this places on their business. This course will give you an understanding of the offshore RMB business trends and guidelines and how to correctly use them in SWIFT MT and ISO messages. This course has been designed for existing SWIFT users involved in offshore RMB transactions, for institutions planning to get involved in offshore RMB transactions, as well as for consultancy firms and application vendors. Knowledge of SWIFT Payments and/or Forex and/or ISO messages is required. Background of the offshore RMB What does it mean for you? How SWIFT can help The issue: CNH versus CNY Summary of the guidelines The Cash and Trade Group The Forex, Money Markets and Derivatives Group The Investor Perspective Group Cross markets Upcoming activities for the Best Practice Groups 2.5 hours Classroom Web class Business Analyst 21

24 ISO in 90 Minutes General Knowledge Whether you will soon be embarking in a community project based on ISO messages or are simply interested in finding out more about ISO 20022, this is the perfect place to start. During this 90 minutes web class, you will learn how to find your way through the new jargon and find out how you will benefit from this methodology. This course will enable you to take an active part in the next wave of changes affecting the core of the financial services industry: the usage of a new standard to exchange financial data across different systems, locations and geographies. Anyone involved in financial messaging and telecommunications who is interested in ISO More specifically, business analysts, Standards implementation teams, IT staff, back-office staff, team leaders and managers. It is advised that participants have a general understanding of SWIFT and the financial industry in general. The web class SWIFT in 90 minutes offers you just that. Introduction: Context: from FIN proprietary to ISO and XML format Definition of concepts, players and items Clarification of common misunderstandings What s in it for me? New components, new possibilities Benefits of the new methodology Tools and support Examples of ISO and XML messaging: T2S, SEPA, JASDEC, etc. 90 minutes Web class Business Analyst IT 22

25 ISO and MX Message Standards - Overview General Knowledge SWIFT s MX standards are eminently suited to automate today s complex message flows. Through this etraining module, you will acquire fundamental knowledge about the ISO process, the convergence and co-existence concepts and why and how XML is used. This module is targeted at anyone who needs a good overview of ISO and its use of XML: business analysts, SWIFT administrators, managers evaluating SWIFT s business solutions, etc. No prior knowledge of SWIFT is required. Basics of XML MX message concepts ISO co-existence and convergence Exercises 3.5 hours etraining Business Analyst IT 23

26 Using ISO and XML Messaging General Knowledge During this one-day course, you will discover ISO and the solutions that SWIFT has designed to help you implement it. After an introduction to XML and ISO 20022, the course will provide you with an overview of the different mapping techniques and possibilities, including a demonstration of the various tools and resources developed for this purpose. If you are involved with an ISO related project and are facing the translation challenges related to the implementation of ISO in your institution, this is the perfect course for you! This course is intended for business analysts, project managers and developers of any institution that wishes to implement ISO and translation from and to other syntaxes. A sound understanding of a specific market solution (e.g. Funds, SEPA, Trade Services Utility) or business area is definitely an asset. ISO 20022: standards business modelling Representation syntax (XML) SWIFT Messaging: naming, transportation, extensions and validation mechanisms ISO in practice: implementation and collaboration overview Implementing ISO 20022: project toolkit MyStandards Demo (Standards, Base Libraries and Readiness Portal) Overview of integration solutions for translation needs 1 day Classroom Business Analyst IT 24

27 Providing SWIFT to Corporate Clients General Knowledge An ideal course for anyone who would like to understand the SWIFT services available in the Standardised Corporate Environment (SCORE) and a must-attend course for any bank staff who are planning to take the qualification exam to become a SWIFT for Corporates Client Advisor. This course is especially designed for sales or advisory staff within the corporate client area of a financial institution. It is also suitable for anyone who would like to get an understanding of the general SWIFT offering for corporates and the specific SCORE functionalities. No prior knowledge of SWIFT is required. 1 day Classroom Business drivers for corporates to join SWIFT Corporate access models and joining process Message standards and messaging services The SCORE offering Connectivity options and support Selling SWIFT for corporates to your customers Web class Sales Advisor SWIFT Training Qualification Programme This course is part of the recommended training path to become a Qualified SWIFT for Corporates Client Advisor (see page 26). 25

28 SWIFT Training Qualification - SWIFT for Corporates Client Advisor General Knowledge The SWIFT Training Qualification Programme complements our training offering and is designed to offer you a proof of knowledge about a specific role related to SWIFT. This qualification has been designed to validate the knowledge of sales professionals within financial institutions that wish to make SWIFT connectivity available to their corporate clients. Candidates for this qualification must pass an exam to acquire the title Qualified SWIFT for Corporates Client Advisor. Topics you will be qualified on include Business drivers for corporates to join SWIFT Corporate access models and joining process Message standards and messaging services The SCORE offering Connectivity options and support Selling SWIFT for Corporates to your customers Recommended training path If you do not have the required knowledge on these topics, you can decide to take additional SWIFT training. We recommend you to attend the course Providing SWIFT to corporate clients to acquire the necessary knowledge to pass the exam. Validity of your certificate Your certificate will expire when SWIFT connectivity for corporates changes and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate through the SWIFT Training website or via hours Qualification Sales Advisor On-site qualification If you have a group of people who require training and qualification on the same topic, you can choose to run the programme at your premises. That is what we call On-site qualification. Contact your regional SWIFT Training office or complete the On-site request form, and one of our training coordinators will contact you. 26

29 SWIFT for Corporates General Knowledge This course will give you a complete overview of the SWIFT business solutions that banks can offer to their corporate customers with regards to the various messaging services available, different service models used and available connectivity options for a corporate to connect to SWIFT. This course is especially designed for staff working with implementing corporates on SWIFT or supporting corporate customers or for staff working as business analysts or product managers within a bank. It is also suitable for corporate customers who would like to get a solid understanding of the SWIFT products and services available for corporates using SWIFT. No prior knowledge of SWIFT is required. 1 day Classroom IT SWIFT standards and messaging services (FIN, FileAct, InterAct) Highlights of specific FIN message standards Description of the SWIFT for Corporates offering Cash and treasury management Different access models to SWIFT (SCORE, MA-CUG and TRCO ) Different connectivity models to SWIFT Supporting your project Message Handling SWIFT Training Qualification Programme This course is part of the recommended training path to become a Qualified SWIFT for Corporates Specialist (see page 28). 27

30 SWIFT Training Qualification - SWIFT for Corporates Specialist General Knowledge This qualification has been designed to validate the knowledge of sales and sales support professionals within financial institutions that wish to make available SWIFT connectivity to their corporate clients. Candidates must pass an exam on SWIFT for Corporates and technical topics to acquire the title Qualified SWIFT for Corporates Specialist. Topics you will be qualified on include Business drivers for corporates joining SWIFT SWIFT interfaces Connectivity options to SWIFT SWIFT messaging services for corporates SWIFTNet security Usage of message standards (FIN and ISO 20022) for corporates Available SWIFT services for corporates (payments initiation, cash management, foreign exchange and money market confirmations, account reporting, electronic bank account management, trade services, and 3SKey) Recommended training path If you do not have the required knowledge on these topics, you can decide to take additional SWIFT training. We have designed a recommended training path which will provide you with the necessary knowledge to enable you to pass the exam. SWIFT for Corporates Treasury management using FIN messages Validity of your qualification Your certificate will expire when SWIFT connectivity for corporates changes and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate. On-site qualification If you have a group of people who require training and qualification on the same topic, you can choose to run the programme at your premises. 3 hours Qualification Business Analyst IT 28

31 Using SWIFT for Corporates General Knowledge Now that you are connected to SWIFT, the next item on your to-do-list is optimising the use of your new infrastructure. SWIFT Training is fully equipped to help you achieve this objective! Through a training package of two days, you will get familiar with SWIFT s solution for corporates, the messages and Alliance Lite2. This training package has been designed specifically for staff working in the Treasury and IT departments of a corporate and will be delivered at your premises. This course is designed for staff working in the Treasury and IT departments of a corporate. No prior knowledge of SWIFT is required. Overview of the SWIFT for Corporates offering and the usage of SCORE Business usage and features of the messaging services (FIN and FileAct) Usage and formatting of the Request for Transfer (MT 101) message with business scenarios and reference to the SWIFT Standards User Handbook Overview of the Customer Statement (MT 940) and the Interim Transaction Report (MT 942) messages with business scenarios and reference to the SWIFT Standards User Handbook Using swift.com applications to manage your SWIFT connection Using Alliance Lite2: hands on practice on Alliance Lite2 to perform message handling Managing Alliance Lite2: software installation, set-up, roles, user management, AutoClient Relationship Management Application (RMA): what is it and how does it work? What you need to do to administrate it 2 days On site Message Handling IT 29

32 The course books are very comprehensive and serve as a good reference point for the future. The instructors are very knowledgeable and teach with a lot of enthusiasm. They explain the complexity of SWIFT messages in a simple way by using different market led examples. Course participant United Kingdom

33 Payments and Cash Management

34 Customer Payments using the MT 103 Payments and Cash Management This comprehensive course shows you everything you need to know on how to create SWIFT customer payments (MT 103) by using the serial and the cover method for which the cover message (MT 202COV) must be used. The course highlights market practice guidelines as well as the FIN standard rules to follow in order to increase your institution s straight-through processing rate on your payment messages. This course is essential for everyone who is handling, interpreting, analysing or implementing SWIFT customer payment messages. This course is designed for everyone who needs to know about the FIN message details of SWIFT customer payments as well as understand payment flows when using the serial or the cover method and its related messages. It is recommended to have a basic understanding of SWIFT. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. Various case studies and exercises will guide you through the following messages: Single Customer Credit Transfer (MT 103 and MT 103 STP) Single direct account relationship payments Three, four and five party payments with the serial method Customer payments with one, two or three cover banks Payment market practices and guidelines Usage of the SWIFT Standards User Handbook General Financial Institution Transfer (MT 202COV) Usage rules for creating the MT 202COV MT 202COV creation based on cover payments using one, two or three cover banks Payment market practices and guidelines Usage of the SWIFT Standards User Handbook 1 day Classroom Business Analyst Message Handling 32

35 Liquidity Management using FIN Messages Payments and Cash Management This course covers financial institution transfer messages for bank to bank payments using the serial and cover method as well as for movement of funds for own account. In addition, this course covers intraday liquidity reporting using SWIFT messages and how these messages can be used to meet the guidelines of BCBS (Basel Committee for Banking Supervision) for banks to monitor their intraday liquidity. This course is designed for everyone who needs to know about the FIN message details of SWIFT financial institution transfers as well as understanding SWIFT s value proposition on the BCBS guidelines. It is recommended to have a basic understanding of SWIFT. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. Various case studies and exercises will guide you through the following messages: General Financial Institution Transfer (MT 202) Single direct account relationship payments Three and four party payments with the serial method Financial institution transfers one or two cover banks Payment market practices and guidelines Usage of the SWIFT Standards User Handbook Financial Institution Transfer for Own Account (MT 200) with the Notice to Receive (MT 210) The regulatory scope and bank s data management challenges SWIFT value proposition on intraday liquidity reporting Request message (MT 920) Debit/credit confirmations (MTs 900, 910) Statement Messages (MT 940 and MT 950) Account Balance Reporting (MT 941) Interim Transaction Reporting (MT 942) 1 day Classroom Business Analyst Message Handling 33

36 Payments and Cash Management - using FIN Messages Payments and Cash Management This comprehensive course shows you how to create the Single Customer Credit Transfer message (MT 103) using the serial and cover method. You will learn how to use and create different types of Financial Institution Transfer messages, and SWIFT reporting messages for follow-up, investigation and reconciliation. The course highlights market practice guidelines as well as the rules to follow to improve straight-through processing (STP) of your payment messages. This course is designed for operational staff who need to learn the fundamentals about SWIFT payments e.g., transaction preparation, handling and reconciliation of customer and bank payments - as well as for business analysts and IT staff (developers, etc.). It is recommended to have some prior knowledge of SWIFT. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. Various case studies and exercises illustrating market practices will guide you through the following messages: Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV) Financial institution transfers (MT 202, 203), Notice to receive (MT 210) and financial institution transfers for own account (MT 200, 201 and 202) Nostro reconciliation and referencing (MT 900, 910, 950) Investigations (MT n92, n95, n96) Charges (MT n90, n91) Straight-through processing (STP) guidelines 2 days Classroom Business Analyst Message Handling 34

37 Payments and Cash Management - using FIN Messages Payments and Cash Management This self-paced introductory etraining module gives an overview of how to create the Single Customer Credit Transfer message (MT 103) using the serial and cover method, for which the MT 202 COV message must be used. You will learn how to use SWIFT reporting messages for follow-up and reconciliation purposes, enabling you to manage your liquidity. Various exercises and case studies will help you put the acquired knowledge into practice. This course is designed for operational staff who need to learn the fundamentals about SWIFT payments e.g., transaction preparation, handling and reconciliation of customer and bank payments - as well as for business analysts and IT staff (developers, etc.). It is recommended to have some prior knowledge of the SWIFT system. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. Alternatively, you can also complete the etraining package Basics - your passport to SWIFT. Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV and MT 205 COV) Nostro reconciliation and referencing (MT 900, 910, 940, 950) 3.5 hours etraining Business Analyst Message Handling 35

38 Using the MT 202 COV Payments and Cash Management SWIFT payments messages need to comply with specific transparency requirements. It is therefore essential that you are able to create and interpret the MT 202 COV Financial Institution Transfer message in the correct way. This two-hour web class will bring you up to speed on the MT 202 COV in a minimum amount of time. Both new users and experienced users who need a refresher will benefit from attending this course. The course is targeted at operational staff from payments departments as well as business analysts and IT staff (developers, etc.) who need to learn about the MT 202 COV and MT 205 COV, or need a refresher course. It is recommended to have prior knowledge of the SWIFT payments messages and flows. Introduction: what is transparency in cover payments? What are the differences between the MT 202, the MT 202 COV and the MT 205? Formatting the MT 202 COV Using the MT 202 COV in line with market practices issued by the PMPG (Payments Market Practice Group) Practical scenarios with single and multiple customer credit transfers Exception handling 2 hours Web class Business Analyst Message Handling 36

39 Monitoring your Intraday Liquidity with SWIFT Payments and Cash Management A pragmatic approach to implement the BCBS Intraday Liquidity Monitoring Tools. The BCBS (Basel Committee on Banking Supervision) monitoring tools for intraday liquidity management went into effect in January Do you know how these new reporting rules will impact your organisation and do you know how to design and implement a solution which meets the BCBS requirements? This session will give you a clear understanding about the data requirements related to the new tools, the typical bank s challenges and how to leverage SWIFT s portfolio of messages, services and tools that are already in place in your organisation. This course is designed for project managers, liquidity and treasury staff, and business analysts involved in the implementation of the tools or in an intraday liquidity reporting project. The session can be of interest to anyone who needs to understand the BCBS Intraday Liquidity Monitoring Tools and how SWIFT s value proposition can be a solution to meet the BCBS guidelines. It is recommended to read the BCBS document available on the BIS website at The regulatory development and the current industry adoption status What are the monitoring tools and who will be impacted? Bank s data management challenges - a pragmatic approach in four steps leveraging SWIFT s messages Zoom in on each of the steps through real-life case studies A view on some existing collaborative initiatives 2 hours Web class Business Analyst Message Handling 37

40 Treasury Management using FIN Messages Payments and Cash Management This course will give you a complete overview of the SWIFT messages which can be used by financial institutions and corporates in their treasury management operations. Additional usage rules and guidelines for the MT 101 in the bank to corporate space are also covered. Financial institution and corporate treasurers and treasury managers Global implementation managers Accounts payable and receivable managers It is recommended that participants have followed the course Introduction to SWIFT in the payments market. Treasury management usage with the Request for Transfer (MT101), possible usage scenarios (relay & direct), message format details, usage rules and usage guidelines Transaction reporting (MTs 940, 942) Debit/credit confirmations and balance reporting (MTs 900, 910, 941) Foreign exchange confirmations (MT 300) and the MT 101 Fixed loan/deposits confirmations (MT 320) and the MT 101 Upon request, we can also cover ISO message standards for corporate-to-bank messaging. 1 day Classroom Business Analyst Message Handling SWIFT Training Qualification Programme This course is part of the recommended training path to become a Qualified SWIFT for Corporates Specialist (see page 28). 38

41 Standing Settlement Instructions - Messages and Reference Data Payments and Cash Management This half-day session will provide you with a broad overview of SWIFT s solutions for handling Standing Settlement Instructions (SSI). After an introduction to ISO 15022, you will learn about the MT 670 and 671 through several case studies and exercises. Finally, you will become acquainted with the SSI Diagnostics and SSI Directory. This session is designed for people involved with message handling of payments and treasury messages where cash correspondents are mentioned, as well as for IT staff and business analysts. This session is designed for anyone who is involved in the processing of payments and staff maintaining SSI databases and payment automation tools. It is recommended that participants have a basic understanding of the SWIFT messaging as well as the international payments eco-system. Introduction to SSI: what are SSI and how are they currently being handled SSI message flows and introduction to the ISO format MT670/671 Message format overview and usage Case studies and short exercises on the MT 670 preparation and MT 671 reading SWIFT SSI Reference data tools and databases 3.5 hours Web class Business Analyst Message Handling 39

42 ISO Messages for High Value Payments Payments and Cash Management For many of us, ISO for euro payments means SEPA. Nevertheless, there are other ongoing projects looking at setting up or migrating High Value Payment systems using the new ISO messages. Through this course you will learn about the SWIFT solution for High Value Payments using ISO The theory will be brought to life using a case study covering TARGET2, the European High Value Payments System. This course is designed for business analysts and operations managers in the payments area and anyone interested in the next generation of payment standards based on ISO We recommend participants have a basic knowledge on ISO principles and payments in general. You can acquire this knowledge through ISO in 90 minutes and Customer payments using the MT 103. Setting the scene: introduction to ISO and overview of Payments Systems using ISO Case study on payments using ISO 20022: overview of the main payment-related ISO messages: pacs.002 pacs.008 pacs.009 camt.054 SWIFT solution for High Value Payments in XML Case study on co-existence (FIN/ISO 20022): Likefor-like message format overview as created for TARGET2: MT 103 MT 202 MT 900/910 1 day Classroom Business Analyst IT Message Handling 40

43 SEPA - What s Next? Payments and Cash Management Do you know how SEPA impacts your business? We invite you to attend this practical one-day course focusing on the financial transaction messages that will be used between banks and corporates. Our instructor will also help you understand the changes to the Direct Debit mandates. Don t miss this opportunity to get up to date on SEPA! This course is designed for those who manage message handling and repair processes with corporate businesses. It is also suitable for staff in financial institutions who work closely with these corporate clients. It is recommended to have some prior knowledge on financial transaction payment processing. Through a mix of theory, discussions and case studies, we will bring you up to speed on the following topics related to SEPA: Scope and impact for Banks and Payment Service Users (such as Corporates) Migration status and waivers SEPA instruments: specificities of SEPA Credit Transfers (SCT) and SEPA Direct Debits (SDD) SEPA Direct Debits: Mandate Management SEPA for Corporates: portfolio of ISO XML messages Additional Optional Services (AOS) and options 1 day On site Business Analyst IT Message Handling Classroom training This course is usually delivered at your premises for your company only. Alternatively, we can organise this course for your specific community. 41