SWIFT Training Catalogue Excel faster by being SWIFT Smart

Transcription

1 Excel faster by being SWIFT Smart

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3 How can you be SWIFT Smart? Working at the heart of the financial services industry, SWIFT understands your need to keep up with the latest regulations, technologies and changes to market infrastructures. You need to streamline your operations and ensure that they are resilient and efficient. We can help you to prepare your business for this changing landscape, and in this development catalogue outline all the courses and options available to the SWIFT community. Through a mix of theory, case studies, exercises and hands-on practice you will be ready in no time to exchange messages in full confidence. To be SWIFT Smart is to draw on the best pool of collective wisdom available on SWIFT s offerings and standards. Building on 40 years experience, SWIFT has today a wide team of experts at your service to offer you the highest quality of training, consulting and support. Our qualified experts design, develop and deliver our training programmes that cover the latest and most comprehensive information on all SWIFT-related products and services from the source. 1

4 Courses by Segment To enable easier navigation of the catalogue, we have created three indexes of courses suited to correspondent banking, securities and corporate segments on pages 4-8. The catalogue is subsequently broken down into the following sections: General Knowledge page 11 Payments and Cash Management page 31 Securities and Funds Distribution page 45 Trade Services page 59 Treasury page 67 Security and Audit page 69 SWIFT Interfaces page 75 Tailored training Apart from our standard courses and offerings listed in this catalogue, it is also possible to request a customised training programme to suit your business specific needs. These training programmes are adapted to the level of knowledge of your staff - from induction level for newcomers to specialised courses for your experienced staff. We can adapt current courses in our portfolio or design a new programme from scratch, tailored to your own in-house processes and best practices to offer your staff a complete view from start to finish. We can also combine instructor-based classroom courses with self-study packages or web classes, depending on your learning objectives. This can even be combined with on-the-job coaching by one of our instructors or a formal SWIFT Qualification Programme. Whether it is our tailored training or our standard courses - we always ensure that the content is maintained and always up-to-date with the latest information. Our aim is to enable you to excel faster by becoming more SWIFT Smart. We want to help you address real business and technical challenges effectively and achieve focused results for your business. As ever, we appreciate your feedback and further information can be found online at swift.com/training. 2

5 SWIFT Training Qualification Programme Are you or your staff looking for a SWIFT Qualification? Well, look no further than the SWIFT Training Qualification Programme. Through a formal exam, you will receive the confirmation that you or your staff have successfully assimilated the knowledge acquired during SWIFT Training courses or on-the-job experience. The SWIFT Training Qualification is role-based and focuses on the knowledge required by specific roles in an institution. We currently offer five qualification programmes for the following profiles: SWIFT for Corporates Specialist SWIFT for Corporates Client Advisor SWIFTNet Security Officer Alliance Access Administrator Alliance Acess/Entry Operator If you have a group of people who require training and qualification on the same topic, you can choose to run the programme at your premises. Why pursue a SWIFT Training Qualification? It guarantees you and/or your staff have the required knowledge It ensures that you have an in-house expert available at all times It offers you a specialist reputation, in the eyes of your manager or your clients It helps you increase efficiency and reduce costs As a manager, it provides you with development opportunities for your staff As an individual, it strengthens your contributions to your organisation 3

6 Recommended Courses for Correspondent Banks Working at the heart of the financial services industry, SWIFT understands your need to keep up with the latest regulations, technologies and changes to market infrastructures. You need to streamline your operations and ensure that they are resilient and efficient. In these changing times there are many challenges facing your business, and in this catalogue are a range of courses that will help your business to be prepared. 4

7 General Knowledge Basics - your passport to SWIFT 13 Customer applications on swift.com 20 FIN and ISO message guidelines 21 for offshore RMB Introduction to SWIFT connectivity 17 Introduction to SWIFT in the payments market 14 ISO in 90 minutes 22 ISO and MX message standards - overview 23 Providing SWIFT to corporate clients 25 SWIFT for Corporates 27 SWIFT in 90 minutes 12 SWIFT Training Qualification - SWIFT for 26 Corporates Client Advisor SWIFT Training Qualification - SWIFT for 28 Corporates Specialist Understanding FIN and the System messages 19 Understanding SWIFTNet services and security 18 Using ISO and XML messaging 24 Payments and Cash Management Customer payments using the MT ISO messages for High Value Payments 40 Liquidity management using FIN messages 33 Monitoring your intraday liquidity with SWIFT 37 Payments Market Infrastructures: best practices using SWIFT 42 Payments and cash management - using FIN messages 34 SEPA - What s next 41 Standing Settlement Instructions - messages 39 and reference data SWIFT and international payment systems 43 Treasury management using FIN messages 38 Using the MT 202 COV 36 Trade Services Collections and documentary credits 60 Documentary collections using FIN messages 62 Documentary credits using FIN messages 63 ISO messages and flows for TSU and BPO 65 TSU and BPO in 90 minutes 64 Treasury Forex and money markets - using FIN messages 68 Security and Audit HSM Everything you ever wanted to know 73 but were afraid to ask Managing PKI with Browse 70 Operating your Hardware Security Module 72 SWIFT audit guidelines 74 SWIFT Training Qualification - SWIFTNet Security Officer 71 SWIFT Interfaces AMH Message Handling 94 AMH System Operations 95 AMH System Administration 96 AMH Security Officers 97 AMH Designer Workflow 99 AMH Designer Transformer 100 AMH Designer Reporting 101 Creating SWIFT messages 78 Creating Securities settlement instructions 79 with FIN messages Deploying Alliance Access 84 Managing Alliance Access and Entry 82 Managing Alliance Gateway 85 Managing Alliance Gateway for Alliance Access/Entry users 86 Managing Alliance Web Platform 87 Migrating to Alliance Web Platform for administrators 88 Migrating to Alliance Web Platform for operators 89 Operating Alliance Access and Entry 80 Operating RMA 90 Optimising your Alliance resilience 91 Preparing for Alliance Lite2 77 RMA Handling in AMH 98 SWIFT business continuity plan - guidelines 92 SWIFT system housekeeping guidelines 93 SWIFT Training Qualification - Alliance Access Administrator 83 SWIFT Training Qualification - Alliance Access/Entry Operator 81 Understanding Alliance Lite2 76 5

8 Recommended Courses for Securities Firms The securities industry is highly complex, each transaction involves many processes and market participants: from trade allocation, confirmation, matching and settlement, to portfolio reconciliation, collateral management, asset servicing - and beyond, to reporting and trade repositories. Trades must be accurately executed, confirmed, cleared and settled in a timely manner across time zones and jurisdictions via multiple communication channels and technology platforms in a cost-effective and compliant way. In this changing market, broker/dealers, hedge fund managers, investment managers, prime brokers, custodians, markets infrastructures, and intermediaries, all face common challenges. SWIFT has been supporting the securities community since 1987 with standards, solutions and post-trade processing services - connecting over 6,000 global market participants. You will find here a selection of courses suited to this important sector, but SWIFT Services can help further tailor our training and services to solve your particular business challenge. 6

9 General Knowledge Customer applications on swift.com 20 FIN and ISO message guidelines for offshore RMB 21 Introduction to SWIFT in the securities markets 15 Introduction to SWIFT connectivity 17 ISO in 90 minutes 22 ISO and MX message standards - overview 23 SWIFT in 90 minutes 12 Understanding FIN and the System messages 19 Understanding SWIFTNet services and security 18 Using ISO and XML messaging 24 Your SWIFT guide to the securities markets 16 Payments and Cash Management Customer payments using the MT Monitoring your intraday liquidity with SWIFT 37 Payments and cash management - using FIN messages 34 Securities and Funds Distribution Corporate actions - ISO messages 48 Investment funds - ISO messages 53 ISO enhanced for T2S 55 ISO for funds in 90 minutes 52 ISO messages for corporate actions 51 ISO messages for securities settlement 50 and management Securities settlement and reconciliation - ISO messages 46 Securities settlement and reconciliation - ISO messages 47 T2S - ISO messages for liquidity and collateral management 56 T2S - ISO messages for securities settlement and 57 management T2S in 90 minutes 54 Treasury Forex and money markets - using FIN messages 68 Security and Audit HSM Everything you ever wanted to know 73 but were afraid to ask Managing PKI with Browse 70 Operating your Hardware Security Module 72 SWIFT audit guidelines 74 SWIFT Training Qualification - SWIFTNet Security Officer 71 SWIFT Interfaces AMH Message Handling 94 AMH System Operations 95 AMH System Administration 96 AMH Security Officers 97 AMH Designer Workflow 99 AMH Designer Transformer 100 AMH Designer Reporting 101 Creating SWIFT messages 78 Creating Securities settlement instructions 79 with FIN messages Deploying Alliance Access 84 Managing Alliance Access and Entry 82 Managing Alliance Gateway 85 Managing Alliance Gateway for Alliance 86 Access/Entry users Managing Alliance Web Platform 87 Migrating to Alliance Web Platform for administrators 88 Migrating to Alliance Web Platform for operators 89 Operating Alliance Access and Entry 80 Operating RMA 90 Optimising your Alliance resilience 91 Preparing for Alliance Lite2 77 RMA Handling in AMH 98 SWIFT business continuity plan - guidelines 92 SWIFT system housekeeping guidelines 93 SWIFT Training Qualification - Alliance Access Administrator 83 SWIFT Training Qualification - Alliance Access/Entry Operator 81 Understanding Alliance Lite2 76 7

10 Recommended Courses for Corporate Companies Today s economic realities are transforming the way many businesses manage their liquidity, operational and counterparty risk. Corporate treasury departments must maintain multiple banking relationships - often using a variety of proprietary platforms and messaging formats. The need to rapidly start up new banking relationships while maintaining proper testing and readiness checks places further demands in terms of time and in-house expertise. As a corporate connecting to SWIFT, there are a range of options to help support your Treasury and IT teams. For example, you can learn about the SWIFT messages used in the Corporate-to-Bank space, how to install, set up and use Alliance Lite2, and how to set up your correspondent relationships. Through a mix of theory, case studies, exercises and hands-on practice you will be ready in no time to exchange messages in full confidence. 8

11 General Knowledge Customer applications on swift.com 20 ISO in 90 minutes 22 ISO and MX message standards - overview 23 SWIFT for Corporates 27 SWIFT in 90 minutes 12 Using SWIFT for Corporates 29 Payments and Cash Management SEPA - What s next 41 Treasury management using FIN messages 38 Trade Services TSU and BPO in 90 minutes 64 Treasury Forex and money markets - using FIN messages 68 SWIFT Interfaces Creating SWIFT messages 78 Operating RMA 90 9

12 Key to Courses We offer a range of options to suit multiple types of audience and preferences for learning. These informative icons will aid you in your choice of course selection. If there is a particular course that you are interested in which does not quite fit your requirements, please get in touch with us and we can discuss creating a tailored training or service to suit your needs. Classroom This icon indicates that the course is available in a public classroom setting. This format gives you the chance to interact directly with an experienced SWIFT instructor and with peers from your industry. Through a mix of theory, case studies, exercises and hands-on practice you will be ready in no time to exchange messages in full confidence. On site All courses can be offered at your premises or in a location of your choice. This way, you benefit from interactivity with the instructor and save on travel costs for your staff. Web class The web class offers you short, focussed live training sessions. Delivered by our instructor through the Internet, these web classes offer you the opportunity to interact with our instructor, without having to leave your desk. We offer public or private web class sessions. etraining SWIFT etraining offers you access to high quality e-learning. The self-study packages contain voice-over, interactive animations and exercises and can be made available to all staff within your institution. All updates are included in your subscription fee. With SWIFT etraining, you can learn anywhere, at any time. Qualification This icon represents whether it is possible to gain a SWIFT Training Qualification for a specific SWIFT role. Duration An indication of the typical training course duration. Business Analyst Courses indicated with this icon would particularly interest a Business Analyst role. IT Courses indicated with this icon would particularly interest an IT role. Message Handling Courses indicated with this icon would particularly interest a Message Handling role. Security/Audit Courses indicated with this icon would particularly interest a Security or Audit role. Sales Advisor Courses indicated with this icon would particularly interest a Sales Advisor role. 10

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14 SWIFT in 90 Minutes General Knowledge Are you a busy professional who is interested in finding out how you can benefit (more) from SWIFT? Don t look any further and sign up for this 90 minutes training! You will get a good grasp of SWIFT s offering within the financial eco-system and learn how you can reach the different market players through SWIFT. You will also learn how you can benefit from SWIFT s messaging services and added value offering through real practical case studies, giving you food for thought on how you too can get more out of SWIFT in terms of creating new business opportunities and revenue shares, increasing your operational efficiency and decreasing your costs and risk. And all of this in only 90 minutes! This course is aimed at product managers, team leaders, managers and business analysts, or anyone interested in the positioning of SWIFT within the financial markets. No prior knowledge is required. SWIFT in the financial services industry Reaching different market players using SWIFT (Market Infrastructures, CSDs, Financial institutions, Corporates, etc.) The SWIFTNet environment and messaging solutions Reducing your Total Cost of Ownership SWIFT in the changing landscape: responding to upcoming evolutions Market initiatives: how does SWIFT support them 90 minutes Web class Business Analyst IT Message Handling Security/Audit Sales Advisor 12

15 Basics - your Passport to SWIFT General Knowledge Does your job require SWIFT knowledge? Are you part of a SWIFT-related project team? Or do you need to update your understanding of SWIFT? This self-paced introductory etraining module will give you an overview of SWIFT, its customers, its message standards and its main products and services. It gives you the necessary foundation to enable you to attend more advanced SWIFT courses. Current and new users who need a general overview of SWIFT Anyone who is interested in SWIFT No prior SWIFT knowledge is required. Introducing SWIFT Products and services Security Message standard Customer support services 3.5 hours etraining Business Analyst IT Message Handling Security/Audit Sales Advisor 13

16 Introduction to SWIFT in the Payments Market General Knowledge Is SWIFT new to you? Does the payments industry still hold many secrets for you? Attend this course to get a solid understanding about SWIFT, its functionalities and how these fit into your organisation. The instructor will even take you a step further and explain the bigger picture about SWIFT s involvement in the payments industry. You will learn how national and regional high and low value payment systems function and how these can be interlinked with the SWIFT system used within your institution. This course will demystify the payments industry and give you a solid foundation before embarking into in-depth courses on message standards for payments, trade or treasury transactions. The course is suitable for anyone who wants to learn the fundamentals about SWIFT and its role in the payments industry. The course is specifically targeted at people working within and at all levels in the payments area of a financial institution (e.g. operational, global transaction banking, product managers, business analysts and IT staff etc.). No prior knowledge is required. Where and how can you use SWIFT How messages are sent and what SWIFT does with your messages Who are the players, which types of payment systems exists and how is SWIFT used in the payments industry How is SWIFT managed, why was it created and what support can you get from SWIFT 1 day Classroom Business Analyst Message Handling IT 14

17 Introduction to SWIFT in the Securities Markets General Knowledge This course provides you with the basic principles of the securities markets. It will help you to understand the different instruments such as bonds and equities, who the market players are and how they interact, what settlement is and the basics of corporate actions. This course can also be used to build a good foundation for the more specialised training sessions on SWIFT s products and services for the securities markets. The course is designed for anyone who needs a basic understanding of the securities markets and SWIFT securities messages, typically newly hired staff in institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. No prior knowledge is required. A company called SWIFT SWIFT in your organisation Introduction to the securities markets How can you use SWIFT for securities? Paving the way for STP - securities standards Market initiatives and market reform The course will illustrate some messages from the trading, settlement and corporate actions area. 1 day Classroom Business Analyst Message Handling IT 15

18 Your SWIFT Guide to the Securities Markets General Knowledge This introductory module provides you with the basic principles of the securities markets. It will help you to understand the different instruments such as bonds and equities, who the market players are and how they interact, what settlement is and the basics of corporate actions. This course can also be used to build a good foundation for the more specialised training sessions on SWIFT s products and services for the securities markets. This module is designed for anyone who needs a basic understanding of the securities markets and SWIFT securities messages, typically newly hired staff in institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/ dealers. No prior knowledge is required. However, if you are new to SWIFT, we recommend you to first attend the web class SWIFT in 90 minutes or complete the etraining package Basics - your passport to SWIFT. Introduction to the securities markets How can you use SWIFT for securities? Paving the way for STP - securities standards Market harmonisation 3.5 hours etraining Business Analyst Message Handling 16

19 Introduction to SWIFT Connectivity General Knowledge Are you new to SWIFTNet? This course brings you up to speed on SWIFT s Secure IP Network, SWIFTNet messaging services, the range of SWIFT interfaces, and security in just one day. By attending this course, you will be able to build a decent foundation before attending more advanced courses related to connectivity, interfaces and security. Anyone requiring a good introduction to SWIFT, its core messaging services, interfaces, security and features Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses This is an intermediate-level technical course, requiring an understanding of IT fundamentals. 1 day Classroom IT SWIFTNet at a glance The Secure IP Network, including resilient network access options The core messaging services and their features: InterAct, FileAct and Browse SWIFTNet interfaces: SWIFTNet Link, Alliance Gateway, Alliance Web Platform and Alliance Access SWIFT s MT/MX standards and rules Cloud-based solutions SWIFTNet security: layered security, PKI and SWIFTNet security officers Security/Audit 17

20 Understanding SWIFTNet Services and Security General Knowledge Through this introductory self-study module, you will learn about SWIFT s secure financial network, the suite of interfaces and messaging services and receive an introduction to the messaging standards. You will be ready for SWIFTNetrelated projects and discussions in your institution and build a good foundation prior to attending any course in the Connectivity portfolio. Anyone requiring a good understanding of SWIFTNet services, products, security and features Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses This is an intermediate-level technical course, requiring an understanding of IT fundamentals. Introduction to SWIFT SWIFT - the secure network SWIFT messaging services Application interfaces FIN and XML messaging standards SWIFT Customer Services Exercises 3.5 hours etraining IT Security/Audit 18

21 Understanding FIN and the System Messages General Knowledge Are you looking for a course on SWIFT s main messaging service? Do you want to find out more about the main features of SWIFTNet FIN? This course will bring you up to speed on all aspects of the FIN service. You will learn about the FIN System messages, your FIN connection, RMA and the interfaces. SWIFT administrators and operators, back-office staff and managers, security officers and auditors. It is an advantage to have some basic knowledge about SWIFT. This can be acquired through the web class SWIFT in 90 minutes or the etraining module Basics - your passport to SWIFT. Principles of SWIFTNet FIN Ins and outs of SWIFTNet FIN messages Delivery monitoring and check reports Retrieval, broadcast and test and training messages Your FIN connection PKI and RMA 1 day Classroom IT Security/Audit 19

22 Customer Applications on swift.com General Knowledge The swift.com website contains a treasure of applications and functionalities that help you manage your SWIFT connection and infrastructure. During this course, you will discover all of these applications. You will learn how to find, interpret, manage and use all of the information that is available to you. This training is open to everyone. It is highly recommended for swift.com administrators and Alliance, SWIFTNet or Business security officers. No prior knowledge of SWIFT is required. If you would like to get a foundation about SWIFT, we recommend the web class SWIFT in 90 minutes. Introduction to swift.com: registration, login, user profiles, My Portal, My Profile Ordering and billing: placing and tracking your orders online and understanding your SWIFT invoices and statements swift.com administrators: roles, functionalities and responsibilities, guidelines and best practices Configuration Browser: your connectivity configuration, your SWIFT Alliance contracts, your SWIFTNet business services Secure Channel: functionalities and best practices for SWIFTNet and Alliance security officers using the Secure Channel application Support Tools: Knowledge base, operational status, documentation, My Case Manager, Leased Line usage 1 day Classroom IT Message Handling Security/Audit Note: this course is also available through a half day web class, with an adapted course content. 20

23 FIN and ISO Message Guidelines for the Offshore RMB General Knowledge Offshore RMB volumes are increasing and the processing of the majority of payments, treasury and securities messages are not automated. Market participants are concerned about capacity constraints and risk this places on their business. This course will give you an understanding of the offshore RMB business trends and guidelines and how to correctly use them in SWIFT MT and ISO messages. This course has been designed for existing SWIFT users involved in offshore RMB transactions, for institutions planning to get involved in offshore RMB transactions, as well as for consultancy firms and application vendors. Knowledge of SWIFT Payments and/or Forex and/or ISO messages is required. Background of the offshore RMB What does it mean for you? How SWIFT can help The issue: CNH versus CNY Summary of the guidelines The Cash and Trade Group The Forex, Money Markets and Derivatives Group The Investor Perspective Group Cross markets Upcoming activities for the Best Practice Groups 2.5 hours Classroom Web class Business Analyst 21

24 ISO in 90 Minutes General Knowledge Whether you will soon be embarking in a community project based on ISO messages or are simply interested in finding out more about ISO 20022, this is the perfect place to start. During this 90 minutes web class, you will learn how to find your way through the new jargon and find out how you will benefit from this methodology. This course will enable you to take an active part in the next wave of changes affecting the core of the financial services industry: the usage of a new standard to exchange financial data across different systems, locations and geographies. Anyone involved in financial messaging and telecommunications who is interested in ISO More specifically, business analysts, Standards implementation teams, IT staff, back-office staff, team leaders and managers. It is advised that participants have a general understanding of SWIFT and the financial industry in general. The web class SWIFT in 90 minutes offers you just that. Introduction: Context: from FIN proprietary to ISO and XML format Definition of concepts, players and items Clarification of common misunderstandings What s in it for me? New components, new possibilities Benefits of the new methodology Tools and support Examples of ISO and XML messaging: T2S, SEPA, JASDEC, etc. 90 minutes Web class Business Analyst IT 22

25 ISO and MX Message Standards - Overview General Knowledge SWIFT s MX standards are eminently suited to automate today s complex message flows. Through this etraining module, you will acquire fundamental knowledge about the ISO process, the convergence and co-existence concepts and why and how XML is used. This module is targeted at anyone who needs a good overview of ISO and its use of XML: business analysts, SWIFT administrators, managers evaluating SWIFT s business solutions, etc. No prior knowledge of SWIFT is required. Basics of XML MX message concepts ISO co-existence and convergence Exercises 3.5 hours etraining Business Analyst IT 23

26 Using ISO and XML Messaging General Knowledge During this one-day course, you will discover ISO and the solutions that SWIFT has designed to help you implement it. After an introduction to XML and ISO 20022, the course will provide you with an overview of the different mapping techniques and possibilities, including a demonstration of the various tools and resources developed for this purpose. If you are involved with an ISO related project and are facing the translation challenges related to the implementation of ISO in your institution, this is the perfect course for you! This course is intended for business analysts, project managers and developers of any institution that wishes to implement ISO and translation from and to other syntaxes. A sound understanding of a specific market solution (e.g. Funds, SEPA, Trade Services Utility) or business area is definitely an asset. ISO 20022: standards business modelling Representation syntax (XML) SWIFT Messaging: naming, transportation, extensions and validation mechanisms ISO in practice: implementation and collaboration overview Implementing ISO 20022: project toolkit MyStandards Demo (Standards, Base Libraries and Readiness Portal) Overview of integration solutions for translation needs 1 day Classroom Business Analyst IT 24

27 Providing SWIFT to Corporate Clients General Knowledge An ideal course for anyone who would like to understand the SWIFT services available in the Standardised Corporate Environment (SCORE) and a must-attend course for any bank staff who are planning to take the qualification exam to become a SWIFT for Corporates Client Advisor. This course is especially designed for sales or advisory staff within the corporate client area of a financial institution. It is also suitable for anyone who would like to get an understanding of the general SWIFT offering for corporates and the specific SCORE functionalities. No prior knowledge of SWIFT is required. 1 day Classroom Business drivers for corporates to join SWIFT Corporate access models and joining process Message standards and messaging services The SCORE offering Connectivity options and support Selling SWIFT for corporates to your customers Web class Sales Advisor SWIFT Training Qualification Programme This course is part of the recommended training path to become a Qualified SWIFT for Corporates Client Advisor (see page 26). 25

28 SWIFT Training Qualification - SWIFT for Corporates Client Advisor General Knowledge The SWIFT Training Qualification Programme complements our training offering and is designed to offer you a proof of knowledge about a specific role related to SWIFT. This qualification has been designed to validate the knowledge of sales professionals within financial institutions that wish to make SWIFT connectivity available to their corporate clients. Candidates for this qualification must pass an exam to acquire the title Qualified SWIFT for Corporates Client Advisor. Topics you will be qualified on include Business drivers for corporates to join SWIFT Corporate access models and joining process Message standards and messaging services The SCORE offering Connectivity options and support Selling SWIFT for Corporates to your customers Recommended training path If you do not have the required knowledge on these topics, you can decide to take additional SWIFT training. We recommend you to attend the course Providing SWIFT to corporate clients to acquire the necessary knowledge to pass the exam. Validity of your certificate Your certificate will expire when SWIFT connectivity for corporates changes and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate through the SWIFT Training website or via hours Qualification Sales Advisor On-site qualification If you have a group of people who require training and qualification on the same topic, you can choose to run the programme at your premises. That is what we call On-site qualification. Contact your regional SWIFT Training office or complete the On-site request form, and one of our training coordinators will contact you. 26

29 SWIFT for Corporates General Knowledge This course will give you a complete overview of the SWIFT business solutions that banks can offer to their corporate customers with regards to the various messaging services available, different service models used and available connectivity options for a corporate to connect to SWIFT. This course is especially designed for staff working with implementing corporates on SWIFT or supporting corporate customers or for staff working as business analysts or product managers within a bank. It is also suitable for corporate customers who would like to get a solid understanding of the SWIFT products and services available for corporates using SWIFT. No prior knowledge of SWIFT is required. 1 day Classroom IT SWIFT standards and messaging services (FIN, FileAct, InterAct) Highlights of specific FIN message standards Description of the SWIFT for Corporates offering Cash and treasury management Different access models to SWIFT (SCORE, MA-CUG and TRCO ) Different connectivity models to SWIFT Supporting your project Message Handling SWIFT Training Qualification Programme This course is part of the recommended training path to become a Qualified SWIFT for Corporates Specialist (see page 28). 27

30 SWIFT Training Qualification - SWIFT for Corporates Specialist General Knowledge This qualification has been designed to validate the knowledge of sales and sales support professionals within financial institutions that wish to make available SWIFT connectivity to their corporate clients. Candidates must pass an exam on SWIFT for Corporates and technical topics to acquire the title Qualified SWIFT for Corporates Specialist. Topics you will be qualified on include Business drivers for corporates joining SWIFT SWIFT interfaces Connectivity options to SWIFT SWIFT messaging services for corporates SWIFTNet security Usage of message standards (FIN and ISO 20022) for corporates Available SWIFT services for corporates (payments initiation, cash management, foreign exchange and money market confirmations, account reporting, electronic bank account management, trade services, and 3SKey) Recommended training path If you do not have the required knowledge on these topics, you can decide to take additional SWIFT training. We have designed a recommended training path which will provide you with the necessary knowledge to enable you to pass the exam. SWIFT for Corporates Treasury management using FIN messages Validity of your qualification Your certificate will expire when SWIFT connectivity for corporates changes and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate. On-site qualification If you have a group of people who require training and qualification on the same topic, you can choose to run the programme at your premises. 3 hours Qualification Business Analyst IT 28

31 Using SWIFT for Corporates General Knowledge Now that you are connected to SWIFT, the next item on your to-do-list is optimising the use of your new infrastructure. SWIFT Training is fully equipped to help you achieve this objective! Through a training package of two days, you will get familiar with SWIFT s solution for corporates, the messages and Alliance Lite2. This training package has been designed specifically for staff working in the Treasury and IT departments of a corporate and will be delivered at your premises. This course is designed for staff working in the Treasury and IT departments of a corporate. No prior knowledge of SWIFT is required. Overview of the SWIFT for Corporates offering and the usage of SCORE Business usage and features of the messaging services (FIN and FileAct) Usage and formatting of the Request for Transfer (MT 101) message with business scenarios and reference to the SWIFT Standards User Handbook Overview of the Customer Statement (MT 940) and the Interim Transaction Report (MT 942) messages with business scenarios and reference to the SWIFT Standards User Handbook Using swift.com applications to manage your SWIFT connection Using Alliance Lite2: hands on practice on Alliance Lite2 to perform message handling Managing Alliance Lite2: software installation, set-up, roles, user management, AutoClient Relationship Management Application (RMA): what is it and how does it work? What you need to do to administrate it 2 days On site Message Handling IT 29

32 The course books are very comprehensive and serve as a good reference point for the future. The instructors are very knowledgeable and teach with a lot of enthusiasm. They explain the complexity of SWIFT messages in a simple way by using different market led examples. Course participant United Kingdom

33 Payments and Cash Management

34 Customer Payments using the MT 103 Payments and Cash Management This comprehensive course shows you everything you need to know on how to create SWIFT customer payments (MT 103) by using the serial and the cover method for which the cover message (MT 202COV) must be used. The course highlights market practice guidelines as well as the FIN standard rules to follow in order to increase your institution s straight-through processing rate on your payment messages. This course is essential for everyone who is handling, interpreting, analysing or implementing SWIFT customer payment messages. This course is designed for everyone who needs to know about the FIN message details of SWIFT customer payments as well as understand payment flows when using the serial or the cover method and its related messages. It is recommended to have a basic understanding of SWIFT. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. Various case studies and exercises will guide you through the following messages: Single Customer Credit Transfer (MT 103 and MT 103 STP) Single direct account relationship payments Three, four and five party payments with the serial method Customer payments with one, two or three cover banks Payment market practices and guidelines Usage of the SWIFT Standards User Handbook General Financial Institution Transfer (MT 202COV) Usage rules for creating the MT 202COV MT 202COV creation based on cover payments using one, two or three cover banks Payment market practices and guidelines Usage of the SWIFT Standards User Handbook 1 day Classroom Business Analyst Message Handling 32

35 Liquidity Management using FIN Messages Payments and Cash Management This course covers financial institution transfer messages for bank to bank payments using the serial and cover method as well as for movement of funds for own account. In addition, this course covers intraday liquidity reporting using SWIFT messages and how these messages can be used to meet the guidelines of BCBS (Basel Committee for Banking Supervision) for banks to monitor their intraday liquidity. This course is designed for everyone who needs to know about the FIN message details of SWIFT financial institution transfers as well as understanding SWIFT s value proposition on the BCBS guidelines. It is recommended to have a basic understanding of SWIFT. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. Various case studies and exercises will guide you through the following messages: General Financial Institution Transfer (MT 202) Single direct account relationship payments Three and four party payments with the serial method Financial institution transfers one or two cover banks Payment market practices and guidelines Usage of the SWIFT Standards User Handbook Financial Institution Transfer for Own Account (MT 200) with the Notice to Receive (MT 210) The regulatory scope and bank s data management challenges SWIFT value proposition on intraday liquidity reporting Request message (MT 920) Debit/credit confirmations (MTs 900, 910) Statement Messages (MT 940 and MT 950) Account Balance Reporting (MT 941) Interim Transaction Reporting (MT 942) 1 day Classroom Business Analyst Message Handling 33

36 Payments and Cash Management - using FIN Messages Payments and Cash Management This comprehensive course shows you how to create the Single Customer Credit Transfer message (MT 103) using the serial and cover method. You will learn how to use and create different types of Financial Institution Transfer messages, and SWIFT reporting messages for follow-up, investigation and reconciliation. The course highlights market practice guidelines as well as the rules to follow to improve straight-through processing (STP) of your payment messages. This course is designed for operational staff who need to learn the fundamentals about SWIFT payments e.g., transaction preparation, handling and reconciliation of customer and bank payments - as well as for business analysts and IT staff (developers, etc.). It is recommended to have some prior knowledge of SWIFT. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. Various case studies and exercises illustrating market practices will guide you through the following messages: Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV) Financial institution transfers (MT 202, 203), Notice to receive (MT 210) and financial institution transfers for own account (MT 200, 201 and 202) Nostro reconciliation and referencing (MT 900, 910, 950) Investigations (MT n92, n95, n96) Charges (MT n90, n91) Straight-through processing (STP) guidelines 2 days Classroom Business Analyst Message Handling 34

37 Payments and Cash Management - using FIN Messages Payments and Cash Management This self-paced introductory etraining module gives an overview of how to create the Single Customer Credit Transfer message (MT 103) using the serial and cover method, for which the MT 202 COV message must be used. You will learn how to use SWIFT reporting messages for follow-up and reconciliation purposes, enabling you to manage your liquidity. Various exercises and case studies will help you put the acquired knowledge into practice. This course is designed for operational staff who need to learn the fundamentals about SWIFT payments e.g., transaction preparation, handling and reconciliation of customer and bank payments - as well as for business analysts and IT staff (developers, etc.). It is recommended to have some prior knowledge of the SWIFT system. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. Alternatively, you can also complete the etraining package Basics - your passport to SWIFT. Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV and MT 205 COV) Nostro reconciliation and referencing (MT 900, 910, 940, 950) 3.5 hours etraining Business Analyst Message Handling 35

38 Using the MT 202 COV Payments and Cash Management SWIFT payments messages need to comply with specific transparency requirements. It is therefore essential that you are able to create and interpret the MT 202 COV Financial Institution Transfer message in the correct way. This two-hour web class will bring you up to speed on the MT 202 COV in a minimum amount of time. Both new users and experienced users who need a refresher will benefit from attending this course. The course is targeted at operational staff from payments departments as well as business analysts and IT staff (developers, etc.) who need to learn about the MT 202 COV and MT 205 COV, or need a refresher course. It is recommended to have prior knowledge of the SWIFT payments messages and flows. Introduction: what is transparency in cover payments? What are the differences between the MT 202, the MT 202 COV and the MT 205? Formatting the MT 202 COV Using the MT 202 COV in line with market practices issued by the PMPG (Payments Market Practice Group) Practical scenarios with single and multiple customer credit transfers Exception handling 2 hours Web class Business Analyst Message Handling 36

39 Monitoring your Intraday Liquidity with SWIFT Payments and Cash Management A pragmatic approach to implement the BCBS Intraday Liquidity Monitoring Tools. The BCBS (Basel Committee on Banking Supervision) monitoring tools for intraday liquidity management went into effect in January Do you know how these new reporting rules will impact your organisation and do you know how to design and implement a solution which meets the BCBS requirements? This session will give you a clear understanding about the data requirements related to the new tools, the typical bank s challenges and how to leverage SWIFT s portfolio of messages, services and tools that are already in place in your organisation. This course is designed for project managers, liquidity and treasury staff, and business analysts involved in the implementation of the tools or in an intraday liquidity reporting project. The session can be of interest to anyone who needs to understand the BCBS Intraday Liquidity Monitoring Tools and how SWIFT s value proposition can be a solution to meet the BCBS guidelines. It is recommended to read the BCBS document available on the BIS website at The regulatory development and the current industry adoption status What are the monitoring tools and who will be impacted? Bank s data management challenges - a pragmatic approach in four steps leveraging SWIFT s messages Zoom in on each of the steps through real-life case studies A view on some existing collaborative initiatives 2 hours Web class Business Analyst Message Handling 37

40 Treasury Management using FIN Messages Payments and Cash Management This course will give you a complete overview of the SWIFT messages which can be used by financial institutions and corporates in their treasury management operations. Additional usage rules and guidelines for the MT 101 in the bank to corporate space are also covered. Financial institution and corporate treasurers and treasury managers Global implementation managers Accounts payable and receivable managers It is recommended that participants have followed the course Introduction to SWIFT in the payments market. Treasury management usage with the Request for Transfer (MT101), possible usage scenarios (relay & direct), message format details, usage rules and usage guidelines Transaction reporting (MTs 940, 942) Debit/credit confirmations and balance reporting (MTs 900, 910, 941) Foreign exchange confirmations (MT 300) and the MT 101 Fixed loan/deposits confirmations (MT 320) and the MT 101 Upon request, we can also cover ISO message standards for corporate-to-bank messaging. 1 day Classroom Business Analyst Message Handling SWIFT Training Qualification Programme This course is part of the recommended training path to become a Qualified SWIFT for Corporates Specialist (see page 28). 38

41 Standing Settlement Instructions - Messages and Reference Data Payments and Cash Management This half-day session will provide you with a broad overview of SWIFT s solutions for handling Standing Settlement Instructions (SSI). After an introduction to ISO 15022, you will learn about the MT 670 and 671 through several case studies and exercises. Finally, you will become acquainted with the SSI Diagnostics and SSI Directory. This session is designed for people involved with message handling of payments and treasury messages where cash correspondents are mentioned, as well as for IT staff and business analysts. This session is designed for anyone who is involved in the processing of payments and staff maintaining SSI databases and payment automation tools. It is recommended that participants have a basic understanding of the SWIFT messaging as well as the international payments eco-system. Introduction to SSI: what are SSI and how are they currently being handled SSI message flows and introduction to the ISO format MT670/671 Message format overview and usage Case studies and short exercises on the MT 670 preparation and MT 671 reading SWIFT SSI Reference data tools and databases 3.5 hours Web class Business Analyst Message Handling 39

42 ISO Messages for High Value Payments Payments and Cash Management For many of us, ISO for euro payments means SEPA. Nevertheless, there are other ongoing projects looking at setting up or migrating High Value Payment systems using the new ISO messages. Through this course you will learn about the SWIFT solution for High Value Payments using ISO The theory will be brought to life using a case study covering TARGET2, the European High Value Payments System. This course is designed for business analysts and operations managers in the payments area and anyone interested in the next generation of payment standards based on ISO We recommend participants have a basic knowledge on ISO principles and payments in general. You can acquire this knowledge through ISO in 90 minutes and Customer payments using the MT 103. Setting the scene: introduction to ISO and overview of Payments Systems using ISO Case study on payments using ISO 20022: overview of the main payment-related ISO messages: pacs.002 pacs.008 pacs.009 camt.054 SWIFT solution for High Value Payments in XML Case study on co-existence (FIN/ISO 20022): Likefor-like message format overview as created for TARGET2: MT 103 MT 202 MT 900/910 1 day Classroom Business Analyst IT Message Handling 40

43 SEPA - What s Next? Payments and Cash Management Do you know how SEPA impacts your business? We invite you to attend this practical one-day course focusing on the financial transaction messages that will be used between banks and corporates. Our instructor will also help you understand the changes to the Direct Debit mandates. Don t miss this opportunity to get up to date on SEPA! This course is designed for those who manage message handling and repair processes with corporate businesses. It is also suitable for staff in financial institutions who work closely with these corporate clients. It is recommended to have some prior knowledge on financial transaction payment processing. Through a mix of theory, discussions and case studies, we will bring you up to speed on the following topics related to SEPA: Scope and impact for Banks and Payment Service Users (such as Corporates) Migration status and waivers SEPA instruments: specificities of SEPA Credit Transfers (SCT) and SEPA Direct Debits (SDD) SEPA Direct Debits: Mandate Management SEPA for Corporates: portfolio of ISO XML messages Additional Optional Services (AOS) and options 1 day On site Business Analyst IT Message Handling Classroom training This course is usually delivered at your premises for your company only. Alternatively, we can organise this course for your specific community. 41

44 Payments Market Infrastructures: Best Practices using SWIFT Payments and Cash Management As the Payments Market Infrastructures and their communities are more and more under pressure to meet the various challenges posed by the evolution of the market, the regulation and the growing need for resiliency, SWIFT as a major critical service provider is ideally positioned to help them meet these challenges. This course is focused on the point of view of the operators and members of those payments infrastructures. It looks at the various solutions available and explains the benefits a user can derive from them. Participants will receive an understanding of the principles of payments systems and will learn how SWIFT s messaging services contribute to their efficient functioning. You will get a better view on the different types of payments systems and the advantages of using them. This course is designed for managers from payments departments, payments back-office staff, members of high- and low-value payment market infrastructures project teams and anyone who is interested in payment systems and would like to get a better understanding of their fundamentals. No prior knowledge is required, although experience in the payments industry is an asset. Introduction to SWIFT in the payments market will provide you with a solid foundation. Introduction to the payments eco-system, market trends and developments in the payments market infrastructure space Key business functions of High Value Payments Market Infrastructures: Real Time Gross Settlement High Value Deferred Net Settlement High Value Payment and Delivery Versus Payment (DVP) Payment Versus Payment Liquidity Management Reference data Management Business Intelligence for Central Banks Key business functions of Low Value Payments Market Infrastructures (LVPMI) Project management and implementation Use cases 1 day Classroom Business Analyst IT 42

45 SWIFT and International Payment Systems Payments and Cash Management This module helps to explain the role of SWIFT in international payment systems and provides an insight into the major payment systems worldwide. The course is developed for anyone who is interested in knowing more on international payment systems and more particularly back-office staff and managers from payments departments, business analysts and product managers. A basic knowledge of the payments environment is required. Introduction to SWIFT in the payments market will provide you with a solid foundation Introduction: trends and developments in the payments industry SWIFT s role in international payment systems: FIN and FIN Copy T-Copy and Y-Copy SWIFTNet functionalities Information on each of the following systems to get a better understanding on their overall functioning: TARGET2 SEPA EBA: EURO1, STEP1 and STEP2 CLS Fedwire and CHIPS MEPS+ 3.5 hours etraining Business Analyst 43

46 SWIFT Training stands for reliability, authority and highly qualified instructors. Course participant Qatar

47 Securities and Funds Distribution

48 Securities Settlement and Reconciliation - ISO Messages Securities and Funds Distribution SWIFT and ISO are central to the communications model of securities institutions which, like you, are involved in securities settlement activities. ISO messages running over the SWIFT messaging platform will help you increase your reach, be compliant with regulations and automate your business flows thus reducing risk and error-prone manual processing. Thanks to this course you will have a unique opportunity to explore in detail the features and the benefits of ISO standards and get up to date with the latest standards developments. Business analysts, IT staff, operations supervisors and managers, settlement division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. To obtain a basic understanding of SWIFT and the securities business, we recommend you to attend Introduction to SWIFT in the securities markets or complete the etraining package Your SWIFT guide to the securities markets. Principles of the ISO standards, namely the message building blocks and the generic field concept Overview of the most commonly used codes and qualifiers How to read the User Handbook Message flows and identification of the settlement chain Settlement messages, covering instructions to receive and deliver and the related confirmations (i.e. MT 540 to MT 547), statement messages (MT 535, MT 536, MT 537), the settlement alledgement message (i.e. MT 578) and the status message (MT548) providing a matching and an instruction processing status Several examples of error messages (NAK) to learn how to identify and amend the error in a message Messages are illustrated in the context of realistic business scenarios such as plain vanilla transactions, turnarounds, ownaccount transfers and bridge transactions, and reflect the local market practice requirements In order to better adapt to various learning styles, different types of individual and group exercises will be carried out throughout the course. 2 days Classroom Business Analyst Message Handling 46

49 Securities Settlement and Reconciliation - ISO Messages Securities and Funds Distribution Are you looking for a good introduction into ISO 15022? This etraining provides you with a unique opportunity to explore the features and the benefits of ISO standards. You will also learn how to interpret and create simple delivery and receipt instructions and how to accurately identify parties in the settlement chain. Each chapter will include online exercises to put into practice the acquired knowledge. Business analysts, IT staff, operations supervisors and managers, settlement division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. To obtain a basic understanding of SWIFT and the securities business, we recommend you to attend Introduction to SWIFT in the securities markets or complete the etraining package Your SWIFT guide to the securities markets. The securities transaction lifecycle The benefits of ISO Principles of ISO messages, namely the block structure and the generic field concept Message flows, identification of the settlement chain and different settlement parties Multiple business scenarios and exercises including settlement instructions, settlement status, settlement confirmations and statement of holdings 3.5 hours etraining Business Analyst Message Handling 47

50 Corporate Actions - ISO Messages Securities and Funds Distribution A corporate action is a process that brings material change to the company and affects its stakeholders. Processing of corporate actions is a critical area due to the high number of different events and the complexity of the options. In such a complex environment, the quality of the information you send and receive is crucial to reduce manual processes and errors, and to minimise risk. Thanks to this course, you will have a unique opportunity to explore in detail the features and benefits of the ISO standards and get up to date with the latest standards developments. Business analysts, IT staff, operations supervisors and managers, corporate actions division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. To obtain a basic understanding of the securities business, we recommend you to attend Introduction to SWIFT in the securities markets. This course will also provide you with a general understanding of SWIFT s products and services. The principles of ISO standards, namely the message building blocks and the generic field concept The different functions of a message and when to use them Overview of the most commonly used codes and qualifiers How to read the User Handbook Message flow and timeline for voluntary and mandatory events Corporate actions messages: MT 564 Corporate action notification MT 565 Corporate action instruction MT 566 Corporate action confirmation MT 567 Corporate action status and processing advice MT 568 Corporate action narrative Event types include cash dividend, dividend option, exercise of warrants, bond redemption, interest payment and exchange offer ISO messages used in the context of market claims/transformations The message examples are aligned with the Corporate Action Joint Working Group principles and are constantly updated to reflect the most recent market practice guidelines defined by the industry. 1 day Classroom Business Analyst Message Handling 48

51 Corporate Actions - ISO Messages Securities and Funds Distribution Are you looking for a good introduction into ISO 15022, the standard used by many securities institutions for their corporate actions activities? Thanks to this course, you will have a unique opportunity to explore the features and benefits of the ISO standards. This understanding is crucial to reduce manual processes, errors and risk in a complex environment such as corporate actions. Business analysts, IT staff, operations supervisors and managers, corporate actions division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. To obtain a basic understanding of the securities business, we recommend you to attend Introduction to SWIFT in the securities markets or the etraining module Your SWIFT guide to the securities markets. These courses will also provide you with a general understanding of SWIFT s products and services. Introduction to corporate actions The importance of market practices defined by the Securities Market Practices Group (SMPG) The principles of ISO standards, namely the message building blocks and the generic field concept The different functions of a message and how to use them Overview of the most commonly used codes and qualifiers Message flow and timeline for voluntary and mandatory events Corporate actions messages explained using practical case scenarios: MT 564 Corporate action notification MT 565 Corporate action instruction MT 566 Corporate action confirmation MT 567 Corporate action status and processing advice MT 568 Corporate action narrative 3.5 hours etraining Business Analyst Message Handling 49

52 ISO Messages for Securities Settlement and Management Securities and Funds Distribution As a response to the question in SWIFT s Post-Trade Survey 2013 What single development in the marketplace would have the biggest positive impact on operational efficiency of post-trade flows for the industry?, respondents replied with the following two top answers : Widespread adoption of standardised messaging for communication and Adherence to international standards by new and existing market infrastructures. Since more and more market infrastructures are now indeed adopting ISO 20022, it is the right time for you to learn about these new messages. This course will teach you about the principles of ISO 20022, and the ISO securities settlement and reconciliation message flows and message content. Through logical business scenarios, you will learn everything you need to know about the usage of these ISO messages. Feel free to contact us to organise your private on-site session, which can even be tailored to your needs! This course is designed for business analysts, IT staff, operations supervisors and managers, settlement division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. To obtain a basic understanding of the securities business, we recommend you to attend Introduction to SWIFT in the securities markets. ISO 20022: Standards Business Modelling MX messaging overview: structure, naming, validation and transport ISO ISO co-existence rules and market practices MyStandards and MyStandards Base Libraries Demo Practical case studies for: Settlement and Reconciliation Allegements Referencing Modifications Cancellations Reporting Securities Financing (Repos) Sub-accounts restriction process Intra-position movements 2 days Classroom Business Analyst Message Handling IT 50

53 ISO Messages for Corporate Actions Securities and Funds Distribution Are you aware that worldwide 10 to 15 Market Infrastructures will be introducing ISO for Corporate Actions? Market Infrastructures in Europe are considering moving to ISO in conjunction with the TARGET2-Securities initiative. DTCC in the US is already operational with ISO and other countries that have no ISO legacy are replacing their proprietary standards with the ISO xml-based standard immediately. Technically, this xml-based standard will bring tremendous added value for IT implementation and maintenance. Furthermore, ISO is bridging the gap in terms of data completeness, processes and message flows. This course is ideal for institutions that want to find out more about the ISO messages for Corporate Actions or are considering using ISO for Corporate Actions in-house or with your Market Infrastructure. Contact us to organise your on-site session. This course is designed for business analysts, IT staff, operations supervisors and managers, corporate actions division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. To obtain a basic understanding of the securities business, we recommend you to attend Introduction to SWIFT in the securities markets. ISO 20022: Standards Business Modelling MX Messaging overview: structure, naming, validation and transport ISO ISO co-existence rules and market practices Business Transactions Message flows for Mandatory events, events with options and voluntary events The SMPG global recommendations and the CAJWG principles References in ISO Securities Events Practical scenarios covering: Announcements, replacements, cancellations, reminders and withdrawals Final entitlements Election instructions and re-bookings Confirmations and Reversals Preliminary Advice Process Market Claims Management 1 day Classroom Business Analyst Message Handling IT 51

54 ISO for Funds in 90 Minutes Securities and Funds Distribution Are you aware that the set of ISO message templates for investment funds are subject to a mandatory migration to the new ISO MX standard with a final end date of November 2015? Would you like to get an overview of the impacted messages? Would you like to learn about the ISO order message flows and message functionalities? Why don t you sign up for this web class? You ll be ready for these new messages in no time! The course has been developed for business analysts, back-office and IT managers and staff from institutions such as distributors, transfer agents, fund administrators, portfolio managers, fund management companies, investor s intermediaries and trustees. If you don t have a good basic understanding of XML and ISO 20022, we recommend that you first follow the web class ISO in 90 minutes, or complete the etraining module ISO and MX message standards overview. Update on the mandatory migration Benefits of ISO A short overview of SWIFT s investment funds solution, including the ISO message flows and players involved Detailed explanation of the ISO order flow messages (order, status & confirmation) and their functionalities using a real-life case study Overview of one of the several SWIFT products to ease your ISO adoption (MyStandards) 90 minutes Web class Business Analyst Message Handling IT 52

55 Investment Funds - ISO Messages Securities and Funds Distribution You are active in the investment funds industry and you wish to automate the communication flows with your counterparties? This one-day session will give you an overview of SWIFT s solution for investment funds and in-depth information on the related ISO messages. You will also learn about the products and services that SWIFT makes available to you during each step of your ISO adoption and migration project. Business analysts, back-office and IT managers, and staff from institutions such as distributors, transfer agents, fund administrators, portfolio managers, fund management companies, investor s intermediaries and trustees. If you don t have a good basic understanding of XML and ISO 20022, we recommend that you first follow the web class ISO in 90 minutes or complete the etraining module ISO and MX message standards - overview. An overview of SWIFT s investment funds solution, including ISO message flows and players involved SWIFT standards concepts: variants, versions, naming and co-existence How to use the SWIFT standards Message Reference Guide Scope and message functionalities, case studies and examples of the following investment funds messages: Order and status messages Transfer messages Price reports Cash forecast reports Statements Securities rejection message Account management messages Fund processing passport Overview of SWIFT products and services to ease your ISO adoption (including consulting, MyStandards, MT to MX mapping, etc.) 1 day On site 53

56 T2S in 90 Minutes Securities and Funds Distribution T2S (TARGET2-Securities) is one of the largest infrastructure projects currently being launched by the Eurosystem. Do you want to gain a better understanding of what T2S is and what it is not and you don t have a lot of time? Are you familiar with the benefits it will bring? Do you know if and how you will be impacted? Join our session and learn about the European post-trade harmonisation, the T2S functionalities, ISO and SWIFT s involvement in T2S. This is the perfect means to get a good foundation about T2S, whether you are a potential user or just interested in the project! Anyone who has an interest in this large European harmonisation project, even if you are not a T2S user and/or based outside of Europe. You need a basic understanding of the securities business. What is T2S and why does it exist? Who is impacted by T2S? How does T2S work? SWIFT s involvement in T2S 90 minutes Web class Business Analyst IT Message Handling 54

57 ISO Enhanced for T2S In the coming years, the majority of European CSDs will outsource their settlement activity to a new technical IT platform called TARGET2- Securities (T2S). The customers of those CSDs can connect directly to T2S (they are Directly Connected Parties or DCPs ). However, most of the CSD customers will connect indirectly to T2S. They will do so via their CSD or another DCP and will therefore be called Indirectly Connected Parties or ICPs. Whereas DCPs will be using ISO messages for securities settlement and management, ICPs can (continue to) use the existing ISO messages. Are you aware that these ISO messages have been enhanced to make them compatible with the T2S business processes and data allowing ICPs to take full benefit of T2S functionality and services? For DCPs, using ISO with their ICPs is a means to operate efficiently in T2S and upgrade their offering. This training course provides both ICPs and DCPs with an understanding of those enhancements. You will learn about the new processes and flows based on end-to-end case scenarios where T2S specificities and implementation attention points will be flagged. This course is designed for business analysts, IT staff, operations supervisors and managers from financial institutions (global and local custodians, CCPs, etc.) in their role as ICP or DCP (connecting to T2S on behalf of ICPs; this includes CSDs). It is recommended to have prior knowledge on ISO and T2S basics which can be acquired through the course T2S in 90 minutes. Introduction to T2S (operating model, features and access models) ISO versus ISO (Reverse engineering, alignment and coexistence, standards release and maintenance process, market practice, etc.) Several end-to-end case scenarios (OTC/non- OTC) describing the T2S securities settlement and management business processes (including view on cash side of T2S). They show the ISO message flows and message content with focus on enhancements and implementation attention points in the context of T2S (where relevant mapping with ISO will be highlighted). The case scenarios include following processes: Settlement transaction basic lifecycle (Matching principles and fields, identification of parties and accounts and usage of different types of references in the settlement chain, business validation process, queries and reports, etc.) Maintenance lifecycle (Allegements, unilateral and bilateral cancellation, hold and release, prioritisation, linking, partial settlement, queries and reports, etc.) Restriction lifecycle (Intra-Position Management, restriction types including blocking, reservation, earmarking, etc.) High-level view on liquidity and collateral management (Introduction to cash side of T2S, but focus on ISO message flows for T2S auto-collateralisation service) High-level view on cross-csd and external settlement 2 days Classroom Business Analyst IT Message Handling Securities and Funds Distribution 55

58 T2S - ISO Messages for Liquidity and Collateral Management Securities and Funds Distribution Are you interested in learning about the provisioning and monitoring of liquidity supporting the settlement process in TARGET2-Securities (T2S) and how autocollateralisation and bilateral collateral management can help you access credit if needed? This course will focus on these aspects from a messaging point of view. You will become familiar with the ISO messages that will be used in the communication to and from T2S to instruct, maintain and reconcile liquidity transfers, to manage your cash position and balance, intra-day as well as during the end of day cash management process. Through end-to-end business scenarios, ISO messages will further demonstrate how payment banks and payment bank clients interact with their credit provider in order to access credit through T2S auto- collateralisation. Finally, you will get a better understanding of ISO messages in relation to bilateral collateral management between payment banks through repo and pledge. Business Analysts, Operations Managers, Product Managers, IT staff with an interest in learning about the ISO messages, business processes and flows in the context of T2S. The course targets mainly directly connected parties. If you are not yet familiar with the ISO principles or T2S, we recommend the web classes ISO in 90 minutes and T2S in 90 minutes. For a deeper understanding of T2S securities settlement and securities management business processes and the ISO messages used in this context, you can follow the one-day course T2S ISO messages for securities settlement and management. Cash and Liquidity management (liquidity transfer orders, standing liquidity orders, query & response, cash blocking & reservation, end of day cash management, etc.) Auto-collateralisation (Central Bank collateralisation, Client collateralisation, Limit management, Account configuration, etc.) 1 day Classroom Business Analyst IT Message Handling 56

59 T2S - ISO Messages for Securities Settlement and Management Securities and Funds Distribution Do you know what TARGET2- Securities (T2S) is all about and how you will be impacted? Are you familiar with the ISO messages that will be used in the communication to and from T2S to instruct, maintain and reconcile the securities settlement transactions in T2S and to restrict securities positions in the T2S securities accounts? Both participants from institutions that connect directly as well as those connecting indirectly will benefit from this one-day classroom session. This course will provide you with a solid understanding of the T2S business processes and message flows in the core business areas of securities settlement and securities management, illustrated in unprecedented end-to-end business scenarios. Business analysts, operations managers, product managers, IT staff with an interest in learning about the ISO messages (and the ISO equivalents), securities settlement and securities management business processes and flows in the context of T2S. This course is mainly targeted at directly connected parties. This course requires an understanding of ISO principles and features, which you can get through the ISO in 90 minutes web class. Similarly, the course requires a good understanding of the securities business, which you can acquire by attending the course Introduction to SWIFT in the securities markets. Introduction to T2S Description of the T2S business processes and message flows in the core business areas Settlement transaction basic lifecyle (Matching, Queries & Reports, etc.) Maintenance lifecycle (Alledgements, Cancellation, Hold & Release, Queries & Reports, etc.) Restriction lifecycle (Intra- Position Management, Restrictions, etc.) External settlement (realignment) Overview of ISO messages used in the scope of T2S, including a list of MX - MT equivalents 1 day Classroom Business Analyst IT Message Handling 57

60 SWIFT Training is very important in order to troubleshoot our system. There is always some kind of problem and without the proper training we are not able to give a quick response to our users. Course participant Angola

61 Trade

62 Collections and Documentary Credits Trade Do you want to know the ins and outs of SWIFT s trade messages? Do you need a solid understanding of the SWIFT standards used for collections, documentary credits and guarantees? If you are interested in using SWIFT for your trade business, this course is for you! All back-office staff and managers who handle collections, cash letters and documentary credits Business analysts IT staff (developers) This course requires a basic knowledge of SWIFT and an understanding of the trade finance market, which you can get through the classroom course Introduction to SWIFT in the payments market. We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or etraining package Payments and cash management - using FIN messages. This course provides detailed explanations and case studies on the following: Collections (MT 400, 410, 412, 416, 420, 422, 430) Documentary credits (MT 700, 701, 705, 707, 710, 711, 720, 721, 730, 732, 734, 740, 742, 747, 750, 752, 754, 756) Guarantees (MT 760, 767, 768, 769) Where to find information in the SWIFT standards User Handbook to help you complete category 4 and 7 messages Advice on how to formulate the related payment order, MT 202, to execute the transfer of funds How to create common group messages (MT 791, 796) Trade for Corporate message (MT 798) Covered on demand: Cash letters (MT 450, 455, 456) 2 days Classroom Business Analyst Message Handling 60

63 Collections and Documentary Credits Trade Learn how to understand the fundamentals of how SWIFT messages are used in the trade finance market for collections and documentary credits. This introductory module will guide you through theory, case studies and exerices on both documentary credits and collections, without having to leave the office. All back-office staff and managers who handle collections, cash letters and documentary credits Business analysts IT staff (developers) This course requires a basic knowledge of SWIFT and an understanding of the trade finance market, which you can get through the classroom course Introduction to SWIFT in the payments market. We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or etraining package Payments and cash management - using FIN messages. 3.5 hours etraining Business Analyst Message Handling SWIFT in the trade finance market Documentary credits Documentary credits with a reimbursing bank Collections Exercises and case studies on documentary credits and collections 61

64 Documentary Collections using FIN Messages Trade Do you want to become familiar with how FIN messages support Documentary Collections operations? Through a mix of a real-life business scenario and exercises, you will learn how FIN messages, funds and documents are exchanged between corresponding banks. The focus will be set on the Standards from Category 4 used in this business, improving efficiency in your day-to-day operations. All back-office staff and managers involved with collections and cash letters Business analysts IT staff (developers) This course requires a basic knowledge of SWIFT and an understanding of the trade finance market, which you can get through the classroom course Introduction to SWIFT in the payments market. We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the etraining package Payments and cash management - using FIN messages. 3.5 hours Classroom Web class Business Analyst This course provides detailed explanations and exercises on the following: Collections (MT 400, 410, 412, 416, 420, 422, 430) Payments (MT 202) On demand, we can also cover the following messages in a tailored session: Cash letters (MT 450, 455, 456). Message Handling 62

65 Documentary Credits using FIN messages Trade Are you using Documentary Credits and guarantees in your trade finance business? Learn about the MT 700 and related messages to bring more efficiency in your day-to-day business. This one-day course focusses on what is most needed to help you send the correct FIN messages with the accurate information to your trade correspondents. After having attended this training course, you will know the main messages for the following Trade Finance operations: Import Letter of Credit, Export Letter of Credit and Bank Guarantee. The course also covers how to settle the payment following a trade finance contract as well as the general interbank communication. All back-office staff and managers involved with collections and guarantees Business analysts IT staff (developers) This course requires a basic knowledge of SWIFT and an understanding of the trade finance market, which you can get through the classroom course Introduction to SWIFT in the payments market. We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or etraining package Payments and cash management - using FIN messages. This one-day course provides explanations and case studies on the following: Documentary credits (MT 700, 707, 710, 730, 740, 742, 747, 750, 752, 754, 756) Guarantees (MT 760, 767, 768, 769) Query message (MT 796) 1 day Classroom Business Analyst Message Handling 63

66 TSU and BPO in 90 Minutes Trade If your institution is looking at exploring how to offer new Trade Finance services to your customers with the Bank Payment Obligation (BPO) and the Trade Services Utility (TSU), this course is for you. You will learn about the BPO and the TSU, their benefits, how to use the BPO on the TSU, how to connect your bank to the TSU and how to connect with your corporate customers. You will also receive an overview of the messaging side with related ISO messages. Sign up now! This course is designed for back-office staff and managers, as well as for business analysts that want to learn about the fundamentals and the benefits of the BPO and SWIFT TSU. This course is also perfectly suited to anyone who is exploring the BPO or TSU or new staff joining a department where TSU is implemented. A basic knowledge of SWIFT is recommended. You can acquire this knowledge by attending the web class SWIFT in 90 minutes. This course also requires a basic understanding of ISO messages on SWIFT, which you can acquire through the web class ISO in 90 minutes. Introduction to Trade Finance settlement methods Bank Payment Obligation What is BPO (and UR BPO) Main steps Benefits for banks Trade Services Utility What is it How does it work Using the BPO on the TSU How to connect to the TSU ISO messages Structure of Trade services management messages Tsmt messages for banks and for corporates Example of the Baseline Initiation flow 90 minutes Web class Business Analyst Message Handling 64

67 ISO Messages and Flows for TSU and BPO Trade Are you participating, integrating or evaluating the Trade Services Utility (TSU) in view of creating new or improving existing supply chain services in your institution? Do you wish to understand in detail the TSU functionality and the related ISO messages? Attend this course and learn about the new Bank Payment Obligation (BPO) rules, the TSU messages, the flows and matching rules. You will be up and running with the TSU in no time! Business analysts involved in the development of supply chain services Implementers, developers, vendors and consultants requiring detailed information on the TSU and related standards and flows Cash management and trade product managers requiring an in-depth understanding of the working, standards and usage of the TSU A working knowledge of trade finance principles is recommended. Overview Why Trade Services Utility? TSU, the different players and multi banks model Financial supply chain services Concept definitions, basic flows, general and specific BPO rules Major message components: baseline, commercial data set, transport data set and rules Messages, flows and rules Baseline and data set messages Reports Other supporting messages Status change and extension Application timers, notifications and calculations Application integration overview Financial supply chain services, illustrating the usage of the Bank Payment Obligation The course features various case studies, scenarios and exercises with the TSU interface. 2 days On site Business Analyst IT Message Handling 65

68 SWIFT is like a language. The more we learn, the more we can use. Course participant India

69 Treasury

70 Forex and Money Markets - using FIN Messages Treasury This course provides comprehensive information on the SWIFT messages used to confirm foreign exchange and money market deals. The course also covers how to move funds in relation to a contract and how to pre-advice your correspondent of incoming funds. The course is developed for operational staff administering the Forex and Money Market confirmations as well as for anyone interested in learning more about the SWIFT standards used in this business area. It is recommended to have some prior knowledge of the SWIFT system, which can be obtained by following the classroom course Introduction to SWIFT in the payments market, the web class SWIFT in 90 minutes or the etraining package Basics - your passport to SWIFT. 1 day Classroom Business Analyst The course covers, through various case studies, how to create the most commonly used foreign exchange and money market confirmation messages: MT Foreign exchange confirmation MT Fixed loan/deposit confirmation CLS (Continuous Linked Settlement) - how does it work and how are deals settled through CLS? MT Advice/instruction of a third party deal MT Foreign currency option confirmation can be covered on demand Message Handling 68

71 Security and Audit

72 Managing PKI with Browse Security and Audit At SWIFT, we take security very seriously and so should you! Attend this one-day session and learn how to manage PKI and your certificates and master the available tools, such as the SWIFTNet Online Operations Manager and Secure Channel. Through this course, you will receive the necessary knowledge to perform your security-related tasks in complete confidence. SWIFTNet security officers, back-office managers, security staff, IT management. The course is mainly aimed at SWIFTNet security officers and anyone involved with security on SWIFT apart from the Alliance Lite2 users. We recommend that participants first attend the course Introduction to SWIFT connectivity or complete the etraining module Understanding SWIFTNet services and security. PKI theory in the SWIFT context Managing PKI through the SWIFTNet Online Operations Manager Routing rules management and monitoring Reporting and its administration Offline security through Secure Channel 1 day Classroom Security/Audit SWIFT Training Qualification Programme This course is part of the recommended training path to become a Qualified SWIFTNet Security Officer. 70

73 SWIFT Training Qualification - SWIFTNet Security Officer Security and Audit This qualification has been designed to validate the knowledge of SWIFTNet security officers on SWIFT security-related matters. Candidates must pass an exam on the roles and responsibilities of SWIFTNet security officers to acquire the title Qualified SWIFTNet Security Officer. Topics on which you will be qualified The Public Key Infrastructure and the way it is implemented in SWIFT Security in the SWIFTNet environment Management of certificates (User, SNL and web) Concepts of Role-Based Access Control (RBAC) and Closed User Group (CUG) The SWIFTNet Online Operations manager application Usage of Secure Channel application: the offline handling of security requests Recommended training path If you do not have the required knowledge on these topics, you can decide to take additional SWIFT training and consult security-related documentation. The following course and documentation will provide you with the necessary knowledge to enable you to pass the exam. Managing PKI with Browse classroom course Certificate Administration guide SWIFTNet Online Operations Manager user guide Secure Channel user guide Validity of your certificate This exam is based on Alliance 7.0. Your qualification will expire when SWIFT security and the tasks of SWIFTNet security officers change and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your qualification. On-site qualification If you have a group of people who require training and qualification on the same topic, you can choose to run the programme at your premises. 3 hours Qualification Security/Audit 71

74 Operating your Hardware Security Module Security and Audit If you are responsible for setting-up and maintaining the PKI security from an operational point of view, this training is made for you. Our instructor will clearly illustrate how to deal on a daily basis with your security device and how to troubleshoot your HSM cluster effectively. This course has been designed for SWIFTNet security officers, security staff, back-office administrators and anyone else in charge of the SWIFTNet PKI security. Prior to attending this course, we recommend you to follow the classroom courses Introduction to SWIFT connectivity and Managing PKI with Browse. 3 hours Classroom What is an HSM? Installation of HSM devices Daily HSM box operations HSM box management Troubleshooting and best practices Case study Web class IT Security/Audit 72

75 HSM Everything you ever wanted to know but were afraid to ask Security and Audit If you are responsible for managing PKI certificates, administering SWIFTNet Link and Alliance Gateway, or configuring, refreshing, managing and maintaining your HSM boxes, then this hands-on course will help you get the most out of your HSM boxes. Through a mix of theory and hands-on exercises you will learn how to replace your current HSM boxes with the new hardware (HSM IS6) and minimise risks, how to use the features and functionalities of HSM boxes, how to monitor and replace components on the new HSM box hardware and much more. This course has been designed for Data Centre technicians, IT staff, security officers, managers and SWIFT Interface administrators. Basic experience with SWIFT connectivity, Alliance Gateway and/or SWIFTNet Link. HSM 101 (everything you always wanted to know but were afraid to ask) HSM clustering Your HSM refresh project plan The HSM refresh procedures Hands-on exercises and deployment scenarios Best practices Troubleshooting, tips and tricks Monitoring your HSM boxes HSM resiliency 2 days Classroom IT Security/Audit 73

76 SWIFT Audit Guidelines Security and Audit Are you ready to perform an audit of your SWIFT environment? Do you want to know where to look for potential risks? This course provides you with the information that will allow you to perform your audit in complete confidence. This risk management course is mainly developed for internal auditors, risk managers, security officers, and any member of a team responsible for performing an audit of SWIFT systems or looking for potential risks in a SWIFT environment. A basic knowledge about SWIFT and/or a SWIFT interface is useful but not required. Various checklists and exercises on data analysis practice will guide you through the following topics: Overview of SWIFT PKI certificates and HSMs Risk analysis in SWIFTNet and the SWIFT interfaces Integrity, filtering and other security controls Audit trails Archive, backup and business continuity planning 2 days Classroom Security/Audit IT Note: This course uses the Alliance portfolio to illustrate different security concepts. Other SWIFT interfaces have different layouts of screens and printouts, but the general concepts are always the same. 74

77 Interfaces

78 Understanding Alliance Lite2 Interfaces Have you recently joined SWIFT through Alliance Lite2? Would you like to find out more about it? This half-day course will give you an overview of the features and functionalities of Alliance Lite2 and how it must be set up to browse and/or start exchanging all types of SWIFT messages and files. You will also learn about the token activation, user management and the AutoClient. After having attended this classroom course, you will be up to speed on all aspects of the Alliance Lite2 administration. The course is designed for Alliance Lite2 administrators, security officers, back-office managers and IT staff (developers, etc.). It is an advantage to have some basic knowledge about SWIFT. This can be acquired through the web class SWIFT in 90 minutes or the etraining module Basics - your passport to SWIFT. Introduction to Alliance Lite2 and the SWIFT environment Preparation and installation of the software Description of the different Alliance Lite2 roles Initial activation of security officers Basic user management Using the AutoClient 3 hours Classroom Web class IT 76

79 Preparing for Alliance Lite2 Interfaces Alliance Lite2 is the simplest cloudbased way to connect to the SWIFT network. Do you want to find out more about Alliance Lite2, what it is and how it must be set up to browse and/or start exchanging all types of SWIFT messages and files? Do you want to learn how to use the Relationship Management Application (RMA) to set up and maintain correspondent relationships in the SWIFT environment? Through this course, you will learn about all aspects of the Alliance Lite2 administration and RMA. You will also learn about the token activation, user management and the AutoClient. The course is designed for Alliance Lite2 administrators, security officers, back-office managers, RMA managers, security officers and IT staff (developers, etc.). It is an advantage to have some basic knowledge about SWIFT. This can be acquired through the web class SWIFT in 90 minutes or the etraining module Basics - your passport to SWIFT. Introduction to Alliance Lite2 and the SWIFT environment Preparation and installation of the software Description of the different Alliance Lite2 roles Initial activation of security officers Basic user management Using the AutoClient Introduction to the Relationship Management Application RMA in practice RMA administration 1 day Classroom IT 77

80 Creating SWIFT Messages Interfaces Are you using one of SWIFT s interfaces to process your financial messages? Are you using Alliance Access, Alliance Entry or Alliance Lite2 for your primary or back-up message handling? Then this course is just perfect for you! Based on real-life scenarios, our instructor will guide you through the message handling process from creation to authorisation. Along the journey, you will become acquainted with the business jargon used and be able to link it back to the message fields on your interface. You will learn about the functionalities of your interface by keying in messages yourself during the hands-on exercises. You will find out how to use the built-in user handbook and align your messages with the required format specifications. This course perfectly complements the message standards courses as it puts the theory into practice. The course is designed for everyone using an Alliance interface to create, verify, authorise or modify SWIFT messages, from Alliance Access and Entry to Alliance Lite2. It is recommended to have some prior knowledge of SWIFT and financial payments. Participants should preferably have followed the classroom course Introduction to SWIFT in the payments market or the web class SWIFT in 90 minutes. The course covers various case studies and hands-on exercises to illustrate the creation and processing of SWIFT messages, and setting up reports using the Message Management interface. During the case studies and exercises, participants will become acquainted with the business jargon and context of the related messages. Introducing FIN Introduction to Message Management and Alliance Lite2 GUIs Message process and flow Message scenarios and exercises covering the following MTs: MT 103, 202, 202 COV, 210, 300, 670, 900, 910, 940 and day Classroom IT Message Handling 78

81 Creating Securities Settlement Instructions with FIN Messages Interfaces If you are using Alliance Access, Alliance Entry or Alliance Lite2 to process your securities settlement messages, this course is just perfect for you. Based on real-life scenarios from the securities industry, our instructor will guide you through the message handling process from creation to authorisation. You will become acquainted with the business jargon used and be able to link it back to the message fields on your interface. You will learn about the functionalities of your interface by keying in messages yourself during the hands-on exercises. You will find out how to use the built-in user handbook and align your messages with the required format specifications. This course perfectly complements the message standards courses as it puts the theory into practice. This course is designed for everyone using an Alliance interface to create, verify, authorise or modify SWIFT securities settlement messages, from Alliance Access and Entry to Alliance Lite2. It is recommended to have some prior knowledge of SWIFT and the Securities business. Participants should preferably have followed the classroom course Introduction to SWIFT in the securities markets or the web class SWIFT in 90 minutes. The course covers various case studies and hands-on exercises to illustrate the creation and processing of SWIFT securities settlement messages, and setting up reports using the Message Management interface. During the case studies and exercises, participants will become acquainted with the business jargon and context of the related messages. Introducing FIN Introduction to Message Management and Alliance Lite2 GUIs Message process and flow: creation, verification, modification and authorisation NAK analysis and understanding Day-to-day operations and creation of reports Message scenarios and exercises covering the following MTs: MT 541, MT 543, MT 548, MT 578, MT day Classroom IT Message Handling 79

82 Operating Alliance Access and Entry Interfaces During this two-day in-depth course, you will not only learn how to manually create messages using the SWIFT interface. You will also learn how to verify, authorise, modify and search for SWIFT messages in FIN, InterAct and FileAct. Our instructor will also teach you how to use the Event Log and Monitoring Application, make system queries and perform day-to-day tasks using the Relationship Management Application. Together with our instructor, you will be able to experience Alliance Access through hands-on exercises in our training lab. This course is a must-have for anyone involved in the message preparation process. SWIFT operators/users, supervisors and Alliance security officers. We recommend that you first attend one of the courses Introduction to SWIFT in the payments market or Introduction to SWIFT in the securities markets, depending on the business area you are active in. Alternatively, you can complete the etraining modules Basics - your passport to SWIFT or Your SWIFT guide to the securities markets. Getting to know Alliance Web Platform Message preparation: an overview Using Alliance Messenger for FIN and InterAct Connecting to the SWIFT network Manual FileAct Relationship Management Application Message searching and reporting Event Log and Monitoring 2 days Classroom IT SWIFT Training Qualification Programme This course is part of the recommended training path to become a Qualified Alliance Access/Entry Operator. 80

83 SWIFT Training Qualification Programme - Alliance Access/Entry Operator Interfaces This qualification has been designed to validate the knowledge of staff who are responsible for the FIN message preparation process and basic RMA. Candidates for this must pass an exam on the daily operations of Alliance Access/ Entry to acquire the title Qualified Alliance Access/Entry Operator. Topics on which you will be qualified The menus and windows of Alliance Web Platform Message preparation: creation, verification, modification and authorisation of FIN messages in Alliance Web Platform Monitoring messages and routing/disposing to other queues Creating FIN message templates and using them Connecting to the SWIFT network for sending and receiving messages Creating and exchanging RMA authorisations with your correspondents for FIN Searching for specific messages or events in Alliance Access/Entry and running reports Monitoring your system (basic level) Operating Alliance Access and Entry Recommended training path If you do not have the required knowledge on these topics, you can decide to take additional SWIFT training. The following course will provide you with the necessary knowledge to enable you to pass the exam: Operating Alliance Access and Entry. Validity of your certificate This exam is based on Alliance 7.0. Your certificate will expire when SWIFT releases a new version of the Alliance Access/Entry. SWIFT Training will inform you in due time of the expiry of your certificate. On-site qualification If you have a group of people who require training and qualification on the same topic, you can choose to run the programme at your premises. 3 hours Qualification IT 81

84 Managing Alliance Access and Entry Interfaces If you are responsible for configuring and maintaining your Alliance Access system, then this hands-on course will help you get the most out of your interface. You will learn how to use the features and functionalities of Alliance Access, such as the monitoring tool to supervise and control the different Alliance Access elements, and ensure a smoothly running messaging interface. Back-office managers, IT staff and managers, and interface administrators. We recommend that you first attend the courses Introduction to SWIFT connectivity and Operating Alliance Access and Entry. Updates: installation of patches, message syntax tables and BIC files User Management and Security Parameters: profiles, users, passwords and security parameters Alliance Gateway Connectivity: configuring Alliance Gateway connections, configuring Logical Terminals connections as well as emission and reception profiles Message Partners: connectivity of Alliance Access with external applications and printers Routing: defining routing rules in Alliance Access Message Searching and Reporting: using advanced searching functions and reporting Archive and back-up procedures Scheduling and Calendar System Parameters and Event Log: how to change parameters and how to activate or de-activate alarms Using the Monitoring GUI: supervising the new monitoring elements which are only available through Alliance Web Platform as well as using the new multi-instance monitoring tool Note: During this course, the hands-on exercises will be performed on Alliance Access. The instructor will point out differences - if any - for Alliance Entry users. However, in communities with a majority of Alliance Entry users, the course can be adapted on request. SWIFT Training Qualification Programme This course is part of the recommended training path to become a Qualified Alliance Access Administrator. 2 days Classroom IT 82

85 SWIFT Training Qualification Programme - Alliance Access Administrator Interfaces This qualification has been designed to validate the knowledge of staff who are responsible for configuring and maintaining the Alliance Access server. As this is a critical function ensuring continuity of your daily operations, we recommend you to certify your staff involved in this area. Candidates must pass an exam on the Alliance Access administration and configuration tasks to acquire the title Qualified Alliance Access Administrator. Topics on which you will be qualified Installation of patches, message syntax tables and BIC files Creating profiles, users, passwords and security parameters Configuring Alliance Gateway connections, configuring Logical Terminals connections as well as emission and reception profiles Connecting Alliance Access with external applications and printers Defining routing rules in Alliance Access Using advanced searching functions and reporting Archive and back-up procedures Scheduling and Calendar How to change parameters and how to activate or de-activate alarms Using the Monitoring GUI and supervising elements which are only available through Alliance Web Platform as well as using the new multi-instance monitoring tool Recommended training path If you do not have the required knowledge on these topics, you can decide to take additional SWIFT training. The following courses will provide you with the necessary knowledge to enable you to pass the exam: Managing Alliance Access and Entry Deploying Alliance Access (optional) Validity of your qualification This exam is based on Alliance 7.0. Your qualification will expire when SWIFT releases a new version of the Alliance Access interface which significantly changes the functionalities, and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate. On-site qualification If you have a group of people who require training and qualification on the same topic, you can choose to run the programme at your premises. 3 hours Qualification IT 83

86 Deploying Alliance Access Interfaces With over 2,000 installations worldwide, Alliance Access remains SWIFT s prime messaging interface, designed to connect your business applications to SWIFT. This course, which offers you a perfect mix of theory, demos and hands-on exercises, will show you how to deploy the Alliance Access server, benefit from all its features and help you to choose the right interface with your back-office. This course will give you insights into the built-in recovery mechanism of Alliance Access. The course also identifies potential problems you may encounter during the installation or the upgrade of Alliance Access and more importantly, provides the preventive measures and solutions. Interface developers, IT staff and managers as well as back-office managers, who are responsible for implementing and maintaining Alliance Access. The Alliance Access environment Preparing for installation Alliance Access and Alliance Web Platform installation Software, license and hardware upgrade The Alliance Access structure Using Database recovery Communication links and interfaces with your backoffice (Automatic File Transfer via XMLv2, MQHA, SOAPHA) Troubleshooting and command lines Note: Installations performed by participants can only be guaranteed in SWIFT s Technical Training Centres in La Hulpe - Belgium, London - United Kingdom, Hong Kong and New York - United States. In all other course locations, the hands-on installation and/or upgrade will depend on facilities available. This course covers demos and exercises in Windows only. If you have a special request, please contact your regional SWIFT Training office to discuss your training requirements. 2 days Classroom IT It is necessary to have a good general knowledge of the SWIFTNet environment, which can be acquired through the one-day course Introduction to SWIFT connectivity. It is also an asset if you have attended the course Managing Alliance Access. 84

87 Managing Alliance Gateway Interfaces This two-day course will help you configure and manage Alliance Gateway. Next to the user management, process control and monitoring, you will learn how to prepare PKI for messaging, how to connect remote applications and how to send and receive files. Once you have attended this twoday training programme you will be well prepared and able to manage Alliance Gateway successfully. This course has been designed for Alliance Gateway administrators, security officers, IT staff and managers, interface administrators and back-office managers. It is recommended to have a prior knowledge of the SWIFT services, security and network. If you are new to SWIFTNet, this knowledge can be acquired through the one-day classroom course Introduction to SWIFT connectivity or the etraining package Understanding SWIFTNet services and security. Several demos and exercises presenting the Alliance Gateway system adminstration will guide you through the following topics: Alliance Gateway overview Full system administration including user management, process control and monitoring PKI and security management Connectivity with your back-office applications Manual and automatic file transfer Using a Browse service configuration 2 days Classroom IT 85

88 Managing Alliance Gateway for Alliance Access/Entry Users Interfaces Through this one-day course you will learn what needs to be configured to successfully manage an Alliance Gateway connecting to Alliance Access or Alliance Entry. Next to the user management, process control and monitoring, you will get to know how to prepare PKI for messaging, how to configure message partners and endpoints to enable communication with Alliance Access or Alliance Entry, and what the troubleshooting commands are to successfully maintain your system. Once you have attended this one-day training session you will be well equipped and able to manage smoothly your Alliance Gateway connecting to Alliance Access or Alliance Entry. This course has been designed for Alliance Gateway administrators, Alliance Access/Entry administrators, interface administrators, security officers, IT staff and managers. It is recommended to have a prior knowledge of the SWIFT services, security and network. If you are new to SWIFTNet, this knowledge can be acquired through the one-day classroom course Introduction to SWIFT connectivity or the etraining package Understanding SWIFTNet services and security. This session covers the following topics: Alliance Gateway overview Full system administration including user management, process control and monitoring PKI and security management Connectivity with your Alliance Access/Entry interface Troubleshooting, maintenance and best practices 1 day Classroom IT 86

89 Managing Alliance Web Platform Interfaces Alliance Web Platform is the new browserbased graphical user interface for all Alliance products. During this half-day session, you will learn how to install, configure and manage this light and valuable solution. Our instructor will also illustrate how you can benefit from the centralised configuration and how to organise your Alliance connectivity infrastructure in a flexible manner. This course is targeted at Alliance interface administrators, IT staff and managers as well as backoffice managers. A good knowledge of Alliance interfaces is recommended. Introduction, benefits and added value of Alliance Web Platform Alliance Web Platform offerings Preparing for installation Installation and removal Deploying GUI packages Connecting Alliance Server instances Configuring Application Groups and Packages Case study - configuring Browse Branding schemes Troubleshooting and maintenance 3 hours Classroom Web class IT 87

90 Migrating to Alliance Web Platform for Administrators Interfaces Are you ready to migrate from Alliance Workstation and start using Alliance Web Platform? With the migration to release 7.0 of SWIFTNet and Alliance, SWIFT has introduced Alliance Web Platform in Alliance Web Platform is a Graphical User Interface (GUI) software for all Alliance products. It exposes functionalities of Access/Entry and Alliance Gateway to the end user via a browser. It will gradually replace Alliance Workstation and WebStation. To help you with this migration, we have created a special training package designed for administrators who are still using Alliance Workstation. Through this practical course you will acquire the knowledge needed to configure and start using Alliance Web Platform in full confidence. Anyone currently working with Alliance Workstation as an administrator and looking at migrating to Alliance Web Platform. This course is also suited for administrators who already migrated to Alliance Web Platform. Knowledge of SWIFT connectivity is recommended. This can be obtained by attending Introduction to SWIFT connectivity. It is an advantage to have knowledge on daily operations on Alliance Workstation, but it is not required. Introduction - Migration road map Deploying Alliance Web Platform Interface configuration Troubleshooting and maintenance RMA administration via Alliance Web Platform The instructor will use Alliance Web Platform for demos. 1 day Classroom IT 88

91 Migrating to Alliance Web Platform for Operators Interfaces Are you ready to migrate from Alliance Workstation and start using Alliance Web Platform? With the migration to release 7.0 of SWIFTNet and Alliance, SWIFT has introduced Alliance Web Platform in Alliance Web Platform is a Graphical User Interface (GUI) software for all Alliance products. It exposes functionalities of Access/Entry and Alliance Gateway to the end user via a browser. It will gradually replace Alliance Workstation and WebStation. To help you with this migration, we have created a special training package designed for operators who are still using Alliance Workstation. Through this practical course you will acquire the knowledge needed to start using Alliance Web Platform in full confidence. Anyone currently working with Alliance Workstation as an operator and looking at migrating to Alliance Web Platform. Administrators might benefit from attending this course as well. This course is also suited for operators who already migrated to Alliance Web Platform. Knowledge of SWIFT connectivity is recommended. This can be obtained by attending Introduction to SWIFT connectivity. It is an advantage to have knowledge on daily operations on Alliance Workstation, but it is not required. Introduction to Alliance Web Platform Processing FIN messages using Message Management GUI Daily operations Operating RMA via Alliance Web Platform The instructor will use Alliance Web Platform for demos. 1 day Classroom IT 89

92 Operating RMA Interfaces The Relationship Management Application (RMA) is the component used for setting up and maintaining correspondent relationships in the SWIFT environment. Through this course, you will get a clear understanding of the concepts involved, learn how to put them in practice and find out how to integrate RMA in your SWIFT environment. The course is intended for everyone who needs a detailed understanding about exchanging RMA authorisations with correspondents, including RMA managers, Alliance Lite2 administrators or security officers. We recommend that participants first attend one of the introduction courses: Introduction to SWIFT in the payments market, Introduction to SWIFT in the securities markets or Introduction to SWIFT connectivity or complete one of the etraining modules Basics - your passport to SWIFT or Understanding SWIFTNet services and security. Introduction to the Relationship Management Application Setting up RMA RMA general principles Query/answer messages Creating/accepting/rejecting/deleting authorisations Granular authorisations using RMA Plus Exporting/importing RMA authorisations 3 hours Classroom Web class IT Security/Audit 90

93 Optimising your Alliance Resilience Interfaces Are you interested to know more about SWIFT business continuity? Do you want to know how to ensure a maximum resilience of your SWIFT technical infrastructure; or how to resume your SWIFT operations in the shortest period of time in case of a failure? Sign up for this 90 minutes session! This first module of our Alliance disaster recovery training introduces you to the SWIFT business continuity planning process. You will learn how to prevent risks from happening to your SWIFT connectivity, and find out what SWIFT has put in place to help you optimise the resilience of your connectivity infrastructure. Managers, business analysts, IT staff, auditors, team leaders, product managers or anyone involved in SWIFT. A basic knowledge of SWIFT is required. This can be acquired by attending the web class SWIFT in 90 minutes or the one-day classroom course Introduction to SWIFT connectivity. Business continuity plan Risks assessment and business impact Resiliency options 90 minutes Web class IT Security/Audit 91

94 SWIFT Business Continuity Plan - Guidelines Interfaces As a financial institution, your SWIFT operations department is a critical nerve centre that deserves special attention. To minimise the impact of a technical failure on your business, you should be prepared for any disaster that might arise. This course gives you best practice guidelines for business continuity planning and enables you to manage the disaster recovery processes for your Alliance interfaces. You will learn about the SWIFT business continuity plan including people, infrastructure and premises. We will discuss the different back-up strategies and resiliency options for your SWIFT environment. This course is designed for interface administrators, IT staff and managers, as well as back-office managers and business continuity managers responsible for the SWIFT environment. Prior to attending this course, we recommend you to attend the web class Optimising your Alliance resilience. As this is a technical course, a good understanding of system administration is required. You will need knowledge of SWIFTNet PKI, such as delivered in the courses Introduction to SWIFT connectivity or Managing PKI with Browse. You must have experience in managing the Alliance Access/ Entry and/or Alliance Gateway interfaces, as taught in the courses Managing Alliance Access and Entry and Managing Alliance Gateway for the SWIFT environment. Business continuity at SWIFT The concepts of a business continuity plan Planning your business continuity Testing your business continuity 1 day Classroom IT Security/Audit 92

95 SWIFT System Housekeeping Guidelines Interfaces What do you do to keep your systems healthy? Is what you are doing enough? What happens if you failed to perform the housekeeping tasks periodically? To help you avoid failure and assess the associated risk, we invite you to attend this one-day session. It covers the most important preventive housekeeping activities you should perform to ensure a healthy SWIFT infrastructure. The session has been designed for all SWIFT System Administrators and can be tailored to your specific needs. This course is designed for administrators of Alliance Access, Alliance Web Platform, Alliance Gateway, SWIFTNet Link (SNL), Hardware Security Module (HSM) and Public Key Infrastructure (PKI), as well as for risk managers and technical auditors. To benefit from this course, it is recommended that you are familiar with SWIFT administration and management of the systems. SWIFT infrastructure overview Components that fit together to connect to SWIFT Purpose of the SWIFT infrastructure Reason for failure Risk behind incomplete housekeeping Recommended housekeeping activities for Alliance Web Platform, Alliance Access, Alliance Gateway, SNL, HSM, PKI and VPN (AVLL) 1 day Classroom IT Security/Audit 93

96 AMH Message Handling Interfaces This course will help you log on to Alliance Messaging Hub (AMH) and will give you an understanding of how to use the AMH Message Handler GUI. By attending this course you will be able to monitor, handle messages, and produce reports. This module is designed for end users who need to handle messages in AMH and other users who require only a basic background in AMH functionality. It is an advantage to have a basic knowledge of SWIFT message types. If you are new to SWIFT, we recommend that you first attend Introduction to SWIFT in the payments market, one of our classroom courses. AMH Overview AMH Graphical User Interface (GUI) Message Handling Search and View Message Handling Create, Release, Repair and other Actions Message Templates Address Book and other Market Data Reports Execution 1 day On site Message Handling IT 94

97 AMH System Operations Interfaces This course provides you with an overview of Alliance Messaging Hub (AMH). It will enable you to handle SWIFT messages and give you an advance level of knowledge on how to start and stop the AMH system. By attending this course you will learn how to configure the AMH system (e.g. Scheduler, Address Book, Rule Selections, Log) as well as monitor and track the system. You will also learn how to operate AMH through communication, log, and housekeeping procedures. This module is designed for AMH system operators, supervisors and administrators. Some background knowledge in Communication Technology and UNIX or Windows OS is recommended. AMH Overview Message Handling and Monitoring Advanced Technical Overview (Architecture, Objects and Services) Start-up & Shutdown Operation, Monitoring and Failure Analysis Communication Services Monitoring and Handling Flow Control Message Flow, Outgoing, Incoming, Network, Distribution Copy Selections Other Rule Selections DupCheck, Black-/Whitelist Selection, Owner Assignment etc. System Logs and Alerts Configuration and Administration Scheduler Concept, Configuration and Events Synchronisation Address Book and other Market Data Housekeeping Procedures Configuration Reports Execution AMH Troubleshooting Analysis, Reporting & Tracking AMH Resilience Operations and Monitoring Optional: SIC / EuroSIC / SECOM Operation 2 days On site Message Handling IT 95

98 AMH System Administration Interfaces This course provides you with an overview of Alliance Messaging Hub (AMH), i.e. Application-Server, Database and GUI. You will also learn how to configure the system (Communication and Workflow), and how to set up AMH (Application Properties, User and Reporting). By attending this course you will gain insights into AMH Clustering and Resilience, AMH Upgrades, and AMH Configuration Management. This module is designed for supervisors and administrators. It is recommended to have some background knowledge in Communication Technology and UNIX or Windows OS, JAVA, and DBA. AMH Overview Communication Services Concept & Configuration AMH Messaging Protocol (AMP) Format, Concept and Usage AMH Network Channels SWIFTNet Concept and Usage AMH Backend-Channels Adapters in AMH, Concept and Setup Bulking De-Bulking Profiles Workflow Tasks Overview and Import Format Libraries Overview, Import and Activation User Management Reports Integration Application Settings Database Partitioning Setup AMH Resilience Cluster Setup, Database and SAG AMH Tuning Aspects Concept and Settings System upgrades AMH Configuration Manager Overview, Setup and Processing Optional: SIC / EuroSIC / SECOM specific Setup 3 days On site IT 96

99 AMH Security Officer Interfaces In this course you will learn how to define Security Profiles, Messaging Profiles, Security Policy, and assign User Profiles. This course will also enable you to monitor Alliance Messaging Hub (AMH) security (Log and Reports). This module is designed for AMH security officers and security auditors. It is recommended to have some background knowledge in AMH system operation. Attending the AMH System Operations course first will help if you do not have prior knowledge. 1 day On site AMH Overview Security Objects and Internal Relations Organisation Tree / Multi Company / Data Owners Profiles Concept, Profile types, Inventories Security Policies Maintenance and Monitoring Security or Audit 97

100 RMA Handling in AMH Interfaces This course provides you with an overview of RMA, it s activities and message flow. Attending this course will help you to understand RMA DN administration, deployment of authorisations over various Alliance Messaging Hub (AMH) systems and RMA setup. This module is designed for SWIFTNet security officers and administrators. It is an advantage to have some basic understanding of SWIFTNet communication or have a SWIFTNet security background. If you do not have prior knowledge on this subject, we recommend you first attend the Introduction to SWIFT Connectivity course. RMA Handling and Operations RMA Concept and Overview Issuer-Activities and Message Flow Correspondent-Activities and Message Flow User s Duties 1 day On site Security or Audit IT RMA Setup in AMH Interact Connections and Flow Profiles Import/Export Procedures and Automation Configuration of other objects Data Owners, Profiles, DN s, Automatic Action Rules etc. 98

101 AMH Designer Workflow Interfaces In this course you will learn about the Alliance Messaging Hub (AMH) Designer Workflow Installation Eclipse Environment. It will help you get familiar with AMH Designer Workflow Environment and Elements. It will enable you to build a simple Workflow and integrate this workflow into AMH. This module is designed for developers and administrators. It is recommended to have some background knowledge of Microsoft Windows and JAVA. AMH Designer Overview AMH Designer Workflow Installation Getting familiar with AMH Designer Workflow Workspace AMH Designer Workflow Elements / Plugins Working with Workflow Tasks Build simple Workflow Deployment of Workflows (XPDL) 2 days On site IT 99

102 AMH Designer Transformer Interfaces This course will help you understand the Transformer Tool. You will learn how to develop, design and model format transformations. This module is designed for developers. It is recommended to have background knowledge of Microsoft Windows environment, experience in messaging, understanding of financial messaging standards at a business level and an understanding of logical constructs of logical constructs (if / else, etc.). There are a number of courses linked to this topic on SWIFT message standards that may benefit you, depending on your role. 2 days On site IT Introduction to AMH Designer Transformer Message Definition Mapping Definition, Validation and Enrichment Rules Definition Integration into AMH 100

103 AMH Designer Reporting Interfaces This course will help you to understand the Reporting Tool. You will learn how to develop, design and model reports. This module is designed for developers. It is recommended to have background knowledge of the Microsoft Windows environment, messaging experience, understanding of financial messaging standards at a business level and an understanding of logical constructs (if / else, etc.), as well as a Database and SQL background. There are a number of courses linked to this topic on SWIFT message standards that may benefit you, depending on your role. 1 day On site IT AMH Designer Overview Understanding the Reporting Tool Working with Libraries Defining Reports 101

104 And now, it s up to you... You ve reached the end of our course catalogue. And now it s up to you! Draw up your training plan or ask our help to design your personalised training package. All year long, we add new and interesting courses to the portfolio and new sessions to the course schedule in many locations throughout the world or via the Internet. To keep up to date on the latest and greatest of SWIFT Training, visit our website on a regular basis, register to our newsletter, join our showcase page on LinkedIn, or follow us on Twitter. Don t hesitate to contact us with your requests and ideas on swift.training@ swift.com, give us a call or meet us at community events. We look forward to welcoming you at our courses! [email protected] YouTube/Planetswift Slideshare.net/swiftcommunity Best regards, The SWIFT Training team 102

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106 Index AMH Message Handling 94 AMH System Operations 95 AMH System Administration 96 AMH Security Officers 97 AMH Designer Workflow 99 AMH Designer Transformer 100 AMH Designer Reporting 101 Basics - your passport to SWIFT 13 Collections and documentary credits 60 Corporate actions - ISO messages 48 Creating Securities settlement instructions with FIN messages 79 Creating SWIFT messages 78 Customer applications on swift.com 20 Customer Payments using the MT Deploying Alliance Access 84 Documentary collections using FIN messages 62 Documentary credits using FIN messages 63 FIN and ISO message guidelines for Offshore RMB 21 Forex and money markets - using FIN messages 68 HSM Everything you ever wanted to know but were afraid to ask 73 Introduction to SWIFT connectivity 17 Introduction to SWIFT in the payments market 14 Introduction to SWIFT in the securities markets 15 Investment funds - ISO messages 53 ISO enhanced for T2S 55 ISO and MX message standards - overview 23 ISO for funds in 90 minutes 52 ISO in 90 minutes 22 ISO messages and flows for TSU and BPO 65 ISO messages for corporate actions 51 ISO messages for High Value Payments 40 ISO messages for securities settlement and management 50 Liquidity management using FIN messages 33 Managing Alliance Access and Entry 82 Managing Alliance Gateway 85 Managing Alliance Gateway for Alliance Access/Entry users 86 Managing Alliance Web Platform 87 Managing PKI with Browse 70 Migrating to Alliance Web Platform for administrators 88 Migrating to Alliance Web Platform for operators 89 Monitoring your intraday liquidity with SWIFT 37 Operating Alliance Access and Entry 80 Operating RMA 90 Operating your Hardware Security Module 72 Optimising your Alliance resilience 91 Payments and cash management - using FIN messages 34 Payments Market Infrastructures: best practices using SWIFT 42 Preparing for Alliance Lite2 77 Providing SWIFT to corporate clients 25 RMA Handling in AMH 98 Securities settlement and reconciliation - ISO messages 46 SEPA - What s next 41 Standing Settlement Instructions - messages and reference data 39 SWIFT and international payment systems 43 SWIFT audit guidelines 74 SWIFT business continuity plan - guidelines 92 SWIFT for Corporates 27 SWIFT in 90 minutes 12 SWIFT system housekeeping guidelines 93 SWIFT Training Qualification - Alliance Access Administrator 83 SWIFT Training Qualification - Alliance Access/Entry Operator 81 SWIFT Training Qualification - SWIFT for Corporates Client Advisor 26 SWIFT Training Qualification - SWIFT for Corporates Specialist 28 SWIFT Training Qualification - SWIFTNet Security Officer 71 T2S - ISO messages for liquidity and collateral management 56 T2S - ISO messages for securities settlement and management 57 T2S in 90 minutes 54 Treasury management using FIN messages 38 TSU and BPO in 90 minutes 64 Understanding Alliance Lite2 76 Understanding FIN and the System messages 19 Understanding SWIFTNet services and security 18 Using ISO and XML messaging 24 Using SWIFT for Corporates 29 Using the MT 202 COV 36 Your SWIFT guide to the securities markets

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108 For more information about SWIFT Training, please contact or visit For more information about SWIFT, visit JAN 2016 SWIFT 2016