Propaedeutics in Modern Hospital Management for Medical Doctors in Top-Level-Positions

Transcription

1 ALMA MATER EUROPAEA Propaedeutics in Modern Hospital Management for Medical Doctors in Top-Level-Positions Salzburg, January 20 th - 26 th, 2013 PROGRAMME A certificate-course of the Alma Mater Europaea, Salzburg, Austria in cooperation with Malik Management, St. Gallen, Switzerland European Academy of Sciences and Arts St. Peter Bezirk 10, 5020 Salzburg, Austria Tel.: Fax: office@euro-acad.eu

2 PROGRAMME Before January 20 th 2013 Preparation: Selective reading - if desired Sunday, January 20 th 2013 Arrival Welcome: 18:30 European Academy of Sciences and Arts, St.-Peter-Bezirk 10 Introduction by President Felix Unger Evening: Site: Welcome-Dinner St. Peterskeller

3 Monday, January 21 st 2013 Workshop: Managing a Hospital Management-systems and leadership behaviour in hospitals Lunch: Dinner: Restaurant Triangel K&K - Restaurant Tuesday, January 22 nd 2013 Workshop: Managing People Profession of the Executive & tasks and tools of effective Management Lunch: Dinner: Rupertinum Restaurant Restaurant Herzl Wednesday, January 23 th 2013 Workshop: Managing Change and Innovation Effective change, innovation and organizational development Lunch: Dinner: Stiftskeller St. Peter Festung During the three days of workshops the participants are informed about the application/implementation of tools towards their own personal clinic situation.

4 Thursday, January 24 th 2013 Excursion: Site: Lunch: Dinner: Visitation of Klinikum München München Klinikum - Großhadern Cafeteria Klinik Paulaner-Bräu Friday, January 25 th 2013 Excursion: Site: Lunch: Afternoon: Evening: Visitation of a Privatklinik in Salzburg Klinikum Wehrle Rupertinum Restaurant Review Handover of the certificates Farewell Party, St. Peters Keller Saturday, January 26 th 2013 Departure

5 Monday, January 21 st 2013: Morning session Managing a Hospital: Management-systems and leadership behaviour in hospitals Management systems for Hospitals 1. Challenges of hospital management in a complex and dynamic environment 2. General Management model Short coffee break 3. Integrated management system Lunch at Restaurant Triangel Afternoon session Leadership behaviour in hospitals 1. Concept of the executive profession within clinics 2. Principals of management in a hospital Short coffee break Strategy and effective organization 1. Strategy compass 2. Patient orientated organization 3. Quality management and cost consciousness 4. Roads/path of the patient Dinner at Restaurant K&K after a short walk through Salzburg

6 Tuesday, January 22 nd 2013: Morning session Tasks of an effective executive in a hospital 1. Management by objectives and self control Short coffee break 2. Assessment and promotion of employees Lunch at Rupertinum Restaurant Afternoon Tools of an executive in a hospital 1. Assignment control 2. Personal working methods: a. Awareness for self organization b. Principals for self organization Short coffee break c. Priorisation and planning d. Systematic abandonment Dinner at Restaurant Herzl after a short walk through Salzburg

7 Wednesday January 23 rd 2013: Morning session Managing change, innovation and development Developing of a patient and performance oriented culture 1. Toolset and effective control to manage culture Short coffee break 2. Pragmatic tool of culture management, the culture Map for your clinic Lunch at Stftskeller St. Peter Afternoon session Initiating innovations 1. Design of change management process: a. The change curve b. Effective controls to manage change 2. Empower and support employees: a. Situational leadership b. Change portfolio Short coffee break 1. Designing change and organizational development to multiply alignment and commitment Dinner at the Festung Hohensalzburg after a short walk through Salzburg

8 Thursday, January 24 th 2013: Excursion to Munich, Klinikum Großhadern 07:00 Departure to Munich Welcome by the Directors for medicine and facility management Visit of the Labs, Bloodbank, Intensive care Units and other facilities Lunch Cafeteria of the Klinikum Visit of specific medical clinics on demand by the participants Departure to the Centre of Munich and walk through the centre Dinner at Spatenbräu Departure to Salzburg

9 Friday, January 25 th 2013: Morning: Departure to the Private Clinic Wehrle Welcome by the Director Primarius Dr. Wolfgang Mühlbacher Coffee break at the Clinic Walk to and visit of the Mozart House Lunch in the Mozart House Afternoon: Review, lessons learned, recommendations for implementing tools for the own clinical situation Hand over of the Certificates Photo of the group Fare well party at St. Peter

10 DETAILS Site of the workshops: Accommodation: European Academy of Sciences and Arts St. Peter Bezirk Salzburg Kolleg St.-Benedikt St. Peter Bezirk Salzburg Faculty: Prof.Dr.Felix Unger,MD, President of the European Academy of Sciences and Arts Prof.Dr.Fredmund Malik, Soc.Acad. President of Malik Management, St. Gallen Dr. Wolfgang Astecker, Malik Management St. Gallen Klaus Galler, Malik Management, St. Gallen Prof.Dr.Klaus Peter, Soc.Acad., Former Director of München Großhadern Dr.Mühlbacher, Director of the Klinikum Wehrle, Salzburg Registration: by December 1 st, 2012 Contact Person: Judith Gegenburger, European Academy Contact Address: European Academy of Sciences and Arts St. Peter Bezirk 10, 5020 Salzburg, Austria Tel.: Fax: Judith.Gegenburger@euro-acad.eu

11 Malik Management Malik Management Systems Seite 3

12 General Management Model Strategy Malik Management Seite 4 Environment Corporate Policy Governance Environment Corporate Policy Governance Executives Structure Culture Governance Corporate Policy Environment

13 Malik Management Malik Integrated Management System (Malik IMS ) Overview organizational level people level long term (> 1 year) I Corporate Mission and Policy II Strategy and Operational Planning III Organization VII Human Resources Management IV Annual Objectives short term (< 1 year) VIII Operations Control, Controlling and Reporting V Personal Working Method and Effectiveness VI Results Seite 5

14 Standard Model of Effectiveness Malik Management Seite 6 TASKS Making Decisions Judging Measuring Monitoring Organizing Developing People Providing Objectives c C Principles 5 New Responsibility Known Known New Systematic 6 Meetings Abandonment 7 Appraisal Performance 8 of Effective Management c C Communication Reports Working Method Written Budget and Budgeting Job Design & Personal Control Assignment TO O L S