Developing Key Performance Indicators to Measure the Effectiveness of Early Facilities Management Performance on BIM Governed Public Sector Projects

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1 Developing Key Performance Indicators to Measure the Effectiveness of Early Facilities Management Performance on BIM Governed Public Sector Projects Barry McAuley, Dr. Alan Hore and Prof. Roger P. West

2 BACKGROUND

3 A method for identifying, analysing, and reporting patterns (themes) within data Establishing of key themes across research and provides a tool for qualitative analysis a used across different methods

4 DATA!!!!!!!!!

5 RIAI CITA PILOT 2011 (7 Interviews)

6 BIM for Ireland Survey (106 Open Comments)

7 BIM for Ireland Survey (208 Open Comments)

8 M&E O&M Energy Management Space Management Occupant Behaviour General

9 CITA Technology Pilot (56 Survey 1 / 55 Survey 2 / 5 Interviews

10 IFMA defined 11 core competencies of facility managers. These include Communication - Communication plans and processes for both internal and external stakeholders Emergency Preparedness and Business Continuity - Emergency and risk management plans and procedures Environmental Stewardship and Sustainability - Sustainable management of built and natural environments Finance & Business - Strategic plans, budgets, financial analyses, procurement Human Factors - Healthful and save environment, security, FM employee Development Leadership and Strategy - Strategic planning, organize, staff and lead organization Operations and Maintenance Building operations and maintenance, occupant services Project Management - Oversight and management of all projects and related contracts Quality - Best practices, process improvements, audits and measurements Real Estate and Property Management Real estate planning, acquisition and disposition Technology - Facility management technology, workplace management systems BSI 2007

11

12

13

14

15 OPW BIM Project (4 Interviews)

16 Generating Codes

17 Creating Categories

18 Reviewing Categories

19 Theme 1: Management of Irish Public Assets Sources Citations Coded Coded Government Estate Problems 7 51 Government Facilities Management 7 66 Early Facility Manager Involvement 6 36 BIM for FM 5 43 Theme 2: Role in the Design and Construction process Sources Citations Coded Coded Design Contributions Consultant Role Perceived Barriers 6 63 Theme 3: Key Performance Areas Sources Coded Citations Coded Maintenance M&E 6 74 Energy Management 5 49 Space 4 27 Occupant Behaviour 3 25 Costing 5 18 Data Control 6 13 Materials 3 7

20 Management of Irish Public Assets Government Estate Problems Sources Citations Coded Coded Improper Use of Building 3 13 O&M Documents 4 10 Lack of technical staff 3 8 Reactive Maintenance 3 8 Funding 2 6 Poor Completion of Works 2 4 Planned Maintenance 1 2 Government Facilties Management Sources Citation Coded s Coded Facilities Managers role 6 17 Team co ordination 4 13 Life Cycle Concerns 4 12 Lack of Knowledge 3 10 Standards 4 8 M&E 3 6 Early Facility Manger involvement Sources Citations Coded Coded Construction Role 5 12 Feedback on Building 4 8 Lack of construction knowledge 4 7 Better understanding of the building 3 5 Uniformed of the construction process 3 4 BIM for FM Sources Citation Coded s Coded Property Management 4 14 OPW Departments and BIM 4 12 M&E 3 9 Lack of knowledge 4 8

21

22

23 Role in the Design and Construction Stage Design Contributions Sources Citations Coded Coded Initial Design Improve Building Performance 8 42 Direct Input into the model 4 19 Alternative perspective 3 16 Design Contributions Sources Citations Coded Coded Maintenance Consultant Plant / M&E Consultant 7 43 Costing Exercises 4 18 General Consultant Role 4 16 Energy Consultant 6 13 Client Body 2 5 Design Contributions Sources Citations Coded Coded Cost Concerns 6 22 Unknown Contribution 4 15 Lack of Understanding 4 13 Design to Congested 2 8 Impact on Design process 2 5

24

25 Key Performance Areas Maintenance Sources Citations Coded Coded Operational Efficiency Skillset 9 65 Reducing Functionality Risk 5 19 Replacement Costs 4 14 Accessibility 3 11 Asset Management 4 8 O&M Documentation 4 8 Safety 2 6 maintenance Regimes 2 5 Maintenance Sources Citation Coded s Coded Operational Efficiency Skillset 6 31 Heating Systems 3 12 Maintenance Access 3 11 Lighting Systems 2 7 M&E Consultant 3 5 Replacement Costs 2 5 Power Consumption 1 3 Energy Management Sources Citations Coded Coded Environmentally Friendly Systems 4 19 Energy Usage 3 19 Efficient Building Systems 3 11 Space Sources Citation Coded s Coded Floor Layout 5 16 Workstations 1 5 Spatial Needs 2 5 Services 1 1

26

27

28 Key Performance Areas Occupant Behaviour Sources Citations Coded Coded Occupant Needs 3 8 Building Operations 3 8 Sustainable 2 5 Work Habits 1 4 Costing Sources Citations Coded Coded Focus on OPEX 3 9 Objective Outlook 2 5 Workstations 1 2 Handover Documentation 1 1 Costing Sources Citations Coded Coded Model Validation 4 4 COBie 3 3 Monitoring Data 1 2 Materials Sources Citation Coded s Coded Material Selection 3 4 Quality of Finish 2 3

29

30

31

32

33 Thank You!

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