Lean Six Sigma Public Training Courses (Open enrolment)

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1 Lean Six Sigma Public Training Courses (Open enrolment) Green Belt Training Course Overview and Syllabus For further information, including course dates and costs, contact us at: Web: Tel: +44 (0)

2 Lean Six Sigma Green Belt Training Course Overview This Lean Six Sigma Green Belt training is a highly practical 1 week course that will provide attendees with a solid introduction to Lean Six Sigma and its basic tools and techniques. Attendees will be invited to bring along their own projects and data, in order that these can be developed and discussed during the training. QSBs best selling Six Sigma and Minitab pocket guide has received widespread acclaim for explaining Lean Six Sigma in a down to earth and clearly structured format. Our Public Lean Six Sigma courses follow a similar approach, and deliver a clear understanding without complex mathematical formulae or excessive Six Sigma jargon. Who should attend? This workshop is aimed at delegates who are new to Lean Six Sigma and who wish to develop their skills to a Green Belt level. Participants do not require any previous knowledge of Lean Six Sigma or improvement techniques. Course Duration and Fees 5 days, delivered in 1 week (Mon-Fri). 1, / delegate. All bookings are subject to QSBs Public Training Terms and Conditions, available at Materials and equipment provided: Each delegate will receive: Full set of training manuals (containing slides and handouts) QSB s best selling Six Sigma and Minitab pocket guide An individual licence for QSBs Six Sigma Tool Finder software. Each delegate must provide: Laptop computer, with Excel and Powerpoint. Minitab software pre-installed on laptop

3 Green Belt Syllabus Introduction to Six Sigma DMAIC - A logical approach to problem solving DEFINE - Overview Problem Statements Goal Statements Costs of Poor Quality (COPQ) Voice of the Customer (VOC), Critical to Quality (CTQ) Trees SIPOC High Level Process Mapping Project Structure and Project Plan Project Working Files Project Charter Define Checklist and Review Questions MEASURE - Overview Key Performance Indicators and KPI Trees Lean Measures Statistics for process Position / Spread Operational Definitions Data Worlds - Overview Data Collection Methods Data Collection Plans & Sampling Minimum Sample Sizes Contextual Data the 4th Data World Measurement System Analysis Intro - Bias and Precision - Measurement System Resolution - Gauge Repeatability & Reproducibility (GR&R) - MSA Drilldown The Normal distribution - Introduction 1st Pass Analysis Green Belt Syllabus continued next page

4 Continued Process Capability Introduction & Routemap - Capability Analysis Normal data - Calculating % Defective - Sigma Levels Measure Checklist and Review Questions ANALYSE - Overview The Process Door Routemap - Process Mapping - The Seven Wastes - Brainstorming and 5 Whys - Fishbone (Cause and Effect) Diagrams - Affinity Diagrams - Measles Charts The Data Door - Routemap - Minitab s Display Descriptive Statistics - Histograms - Minitab s Graphical Summary - Time Series Plots - Pareto Charts - Data Stratification - Box Plots - Individual Value Plots - 100% Stacked Bar Charts - Scatter Plots Confidence Intervals Introduction Hypothesis Testing Overview - Hypothesis Tests for Average/Median Routemap 2 Sample t-test Correlation and Regression Overview - Pearson Coefficient - Simple Regression Analyse Checklist and Review Questions Green Belt Syllabus continued next page

5 Continued IMPROVE - Overview Negative Brainstorming and Assumption Busting Error Proofing and Benchmarking Assessment Criteria Prioritisation Matrix Pilot Studies Improve Checklist and Review Questions CONTROL - Overview Statistical Process Control (SPC) - Overview Standardised Processes Project Reports and Action Logs Control Checklist and Review Questions

Lean Six Sigma Public Training Courses (Open enrolment)

Lean Six Sigma Public Training Courses (Open enrolment) Lean Six Sigma Public Training Courses (Open enrolment) Black Belt Training Course Overview and Syllabus For further information, including course dates and costs, contact us at: Web: www.qsbc.co.uk E-mail:

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