Greater Orlando Aviation Authority

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Greater Orlando Aviation Authority"

Transcription

1 Greater Orlando Aviation Authority Marketing Internship June 2010 to January 2011 Steven Foley Embry-Riddle Aeronautical University Master of Business Administration - Finance

2 Introduction The Marketing Internship at the Orlando International Airport introduced me to the information and data that airlines and airports need to determine service opportunities. Throughout my time with the Greater Orlando Aviation Authority I learned how to gather this information and more importantly how to present it to the airlines. Although the marketing department at the airport may not operate as a traditional marketing department would (marketing to end users) it definitely showcased the business to business (b2b) aspect. In addition to obtaining information for the airlines I was also able to learn more about the business customers and the operations of the airport. This was accomplished by creating a business customer database and participating in sit downs with airport management. One of the most interesting aspects of the internship was seeing the behind the scenes characteristics of the airport facility. Projects The first project that was assigned to me was updating Orlando International Airport's (MCO) online profile with Routes Online. This website gives an overview of the general information that a prospective airline would need to make a decision on future service. Some of the information that I updated included major Orlando area employers, universities, overall population, local economy, and current airline service. This website requires constant updating that is done on a regular basis. The most interesting and intensive aspect of the internship was the airline presentations. Either an airline would request additional information on the Orlando area

3 or the airport would target a particular airline for new/ additional service. Most airlines would request specific information which meant research, compilation, and presentation. Other information was presented that the airport believed was important for the airline to have in order to make a decision. The information that was gathered related to the Orlando International Airport catchment area, origin and destination (O&D) demand from the carrier's hub cities, possible connection opportunities at MCO, creation of hypothetical bank schedules, and opportunities for code sharing with domestic carriers. Data was also given on major area employers and current news articles describing the Orlando area business and tourist market. Depending on the carrier and the destination, Sabre Airport Data Intelligence (ADI) was utilized to compile future bookings to and from destinations that the prospective carrier would serve. This program was incredibly helpful and lent instant credibility to the reported data. The airport could show the airline existing demand present in the selected markets. By combining this with historical data from apgdat an airline could make an educated decision on whether to pursue study of the route without investing any of its own resources initially. In addition to the air carrier presentations I would create the weekly schedule change report. This report showed any schedule changes for MCO that the airlines published for the upcoming year. This report was created with information gathered from apgdat. Allegiant announced early in 2010 that it would be relocating 10 of its destination cities to the Orlando International Airport from Sanford. This relocation proved to be short lived as it soon announced it would be returning those flights to Sanford. To

4 understand the decision I researched the MSA populations of the destination cities, located any competition that Allegiant faced on those routes, and also compared the average fare that Allegiant received from the flights into Sanford and Orlando. It is the goal of Orlando International to maintain service to the destinations being vacated by Allegiant with a different carrier. The largest and most complex project that I undertook was the creation of a local business database. Marketing personnel had gathered business contacts, newspaper articles, and business cards from hundreds of businesses in the Central Florida region. It was my assignment to create an electronic database that would ease the retrieval of necessary information as needed. I started by creating an Access program to store the desired information and then entering the contact information from the paper collection. This proved to be a challenging task as many businesses were no longer operating or had new contact people. This information had to all be updated. In addition to the creation of the database I made a number of queries to make it easier for finding the desired information. A number of people in the Marketing Department have been trained on how to utilize the program along with a written summary of directions. One of the most intriguing aspects of the internship was the tours of the "behind-the-scenes" areas. This included the baggage facilities, airport operations, weather and lightning strikes, customs and the international gates area, and the various locations managed by commercial properties. These tours gave me a first hand understanding of what makes the airport operate on a daily basis. There is much more than just ensuring that the airplanes land and take off.

5 Throughout the internship I was introduced to the executive level management. These included the deputy executive directors, the outgoing executive director, and the new executive director. Each member of the executive team gave their valuable insight into what makes an airport successful and what the future holds for Orlando International and aviation in general. While spending time with the Public Relations department I saw how the newsletters where created and how instrumental it is to be proactive when dealing with the local media. I was also involved in the creation of a United Kingdom travel agency's online video production of traveling in Orlando with children. Software/ Program Usage To create the necessary reports and gather the desired data I needed to learn a number of new programs. Sabre ADI was incredibly useful in determining the future demand of a prospective route. ApgDat was used to find historical trends and demands. Microsoft Access was utilized heavily in creation of the business database. Of course the internet was used to research specifics on airlines and on airports as well as keeping up to date on aviation news, locally, nationally, and globally. Summary The internship has been an eye opening experience. Not only from the daily functions of the marketing department but in what it takes to keep an airport the size of MCO operational on a daily basis. The passenger really has no idea what goes on to ensure that both they and their baggage arrive to their airplane on time. From the rows of

6 shops, to the services, and restaurants, the Orlando International Airport is more like a self sustaining city than just a 13,000 acre parcel on the south-side of Orlando. This internship opportunity has given me a solid foundation and understanding of the aviation field especially from the side of the airport. Unfortunately I cannot put into a report all of the knowledge that I have learned nor can I list all of the people that I have been taught by, learned from, or met. The experiences that I have gained from my time with the Greater Orlando Aviation Authority will serve as a springboard into my future career in aviation. My time here has been exciting, beneficial, and enjoyable.

7 Alliance for Aviation Across America Formed in 2007, the Alliance for Aviation Across America is a non-profit, non-partisan coalition of over 5,500 members including individuals, businesses, agricultural groups, FBO's, small airports, elected officials, charitable organizations, and leading business and aviation groups that support the interest of the general aviation community across various public policy issues. Our goal is to protect this economic lifeline to rural and small communities, which a crucial resource for business, medical care, disaster relief and a key transportation asset to residents in isolated areas. To that end, we support: Modernizing the Air Traffic Control System with Satellite Technology The Alliance for Aviation Across America supports transitioning to the Next Generation Air Transportation System that is satellite-based rather than today's ground-based navigation system. Rejecting "User Fees" in any Form User fees would impose an unfair regulatory and financial burden on the millions of Americans who depend on small planes for their livelihood, and have the potential to ground small aircraft. AAAA opposes this tax structure and supports the current "pay at the pump" fuel tax system, as it is the simplest, most efficient way to pay into the Airport and Airways Trust Fund. Opposing Unworkable and Counterproductive Provisions of TSA's "Large Aircraft Security Program" (LASP) Everyone wants America to be safe. However the "Large Aircraft Security Program" proposed by the TSA would create huge financial and operational burdens for general aviation, while not making us any safer. General aviation has been at the forefront of developing security regulations that will be effective, efficient, and help to keep America safe. Supporting Rural America through the Airport Improvement Program (AIP) and Essential Air Service (EAS). AIP - Small towns and rural communities depend on their small airports for ready access to reliable air transportation. The Alliance for Aviation Across America encourages investment in our aviation infrastructure by supporting the Airport Improvement Program, which helps to provide upgrades, renovation, and improvements to small airports. These projects boost local economies, create jobs, and ensure the viability of small communities. EAS - Because commercial air service is critical to many small and mid-sized cities, the Alliance supports funding for the Essential Air Service program. The average distance from these EAS cities to the nearest available commercial hub is 189 miles, and EAS guarantees scheduled

8 commercial service to well over 100 communities that would otherwise have no access to these flights. For more information, feel free to contact the Alliance at (202) or us at:

Aviation Safety: Making a safe system even safer. Nancy Graham Director, Air Navigation Bureau International Civil Aviation Organization

Aviation Safety: Making a safe system even safer. Nancy Graham Director, Air Navigation Bureau International Civil Aviation Organization Aviation Safety: Making a safe system even safer Nancy Graham Director, Air Navigation Bureau International Civil Aviation Organization Video Message, October 1st, 2010 (http://livestream.com/icao) I am

More information

qualify for this license, applicants must be at least 18 years old and have at least 250 hours of flight experience.

qualify for this license, applicants must be at least 18 years old and have at least 250 hours of flight experience. Commercial Pilots SOC Code 53 2012 Projected Growth (2020) 0 % Description What Commercial Pilots Do Airline and commercial pilots fly and navigate airplanes or helicopters. Airline pilots fly for airlines

More information

Greater Orlando Aviation Authority

Greater Orlando Aviation Authority Greater Orlando Aviation Authority Strategic Update 2011 Board Workshop March 2, 2011 Agenda Overview Orlando Experience Strategic Planning Background Perspective Outlook Process Strengths, Weaknesses,

More information

years in the community

years in the community Montréal-Trudeau, from the 70 past to the future years in the community The airport s beginnings Montréal Pierre Elliott Trudeau International Airport is 70 years old! It was on September 1, 1941, that

More information

Building Connected Airports that Enhance Customer Experience, Improve Operations and Drive Revenue

Building Connected Airports that Enhance Customer Experience, Improve Operations and Drive Revenue Building Connected Airports that Enhance Customer Experience, Improve Operations and Drive Revenue Travelers Expectations Shift, Forcing Airports to Reevaluate How They Collect and Share Day-of-Travel

More information

Walt Disney World Walt Disney World Walt Disney World Walt Disney World Walt Disney World Walt Disney World Walt Disney World

Walt Disney World Walt Disney World Walt Disney World Walt Disney World Walt Disney World Walt Disney World Walt Disney World Disney s Magical Express is a complimentary service that includes round-trip motor coach transportation and baggage handling between Orlando International Airport and Walt Disney World Resort for guests

More information

Recommendations Flight emissions should be managed as an input cost rather than an inevitable output of flight operations.

Recommendations Flight emissions should be managed as an input cost rather than an inevitable output of flight operations. Gerry Mattios is a principal in Bain & Company's Beijing office. He is a leader in Bain's Performance Improvement practice with deep expertise in the Supply Chain Management sector. He has more than 15

More information

Manhattan Regional Airport Terminal Area Master Plan Executive Summary 2011

Manhattan Regional Airport Terminal Area Master Plan Executive Summary 2011 Manhattan Regional Airport Terminal Area Master Plan Executive Summary 2011 Manhattan Regional Airport Terminal Area Master Plan Executive Summary 2011 This Executive Summary encapsulates the key findings

More information

Digital transformation drives fleet and passenger growth at JetBlue Airways

Digital transformation drives fleet and passenger growth at JetBlue Airways Digital transformation drives fleet and passenger growth at JetBlue Airways Key points 1 2 3 Airline has been transformed, with a platform for growth, agility and optimal customer experience Oracle Private

More information

Why was it necessary to introduce airspace regulations? What were the processes that took place during these early days?

Why was it necessary to introduce airspace regulations? What were the processes that took place during these early days? Introduction to Air Traffic Control Course # Washburn Originally Created by: Peter Denny (3/24/2005) Content Area: Aviation and Aerospace/CTE Grade Level: 101112 Last modified: 7/25/2005 3:52:37 PM Unique

More information

MASTER PLAN PREPARATION

MASTER PLAN PREPARATION Located in the East Valley of the Phoenix Metropolitan Area, Phoenix-Mesa Gateway Airport is a former military airfield that has successfully made the transition to a full service commercial passenger

More information

Providing Flight Training at:

Providing Flight Training at: Providing Flight Training at: The G. O. Carlson / Chester County Airport Business Route 30, in Valley Township 1 Earhart Drive, Suite 4, Coatesville, PA 19320 610-384-9000 www.chestercountyaviation.com

More information

AVIATION SUPPLIERS AND STAKEHOLDERS CONVENTION

AVIATION SUPPLIERS AND STAKEHOLDERS CONVENTION AVIATION SUPPLIERS AND STAKEHOLDERS CONVENTION Presentation by: Ms.Jackie Odudoh HR/Administration Manager KATO 18 th June 2013 PRESENTATION OUTLINE What are the benefits and challenges of tourism in Africa

More information

IATA International Aviation Training Program

IATA International Aviation Training Program IATA International Aviation Training Program: IATA International Aviation Training Program Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing. Analyze GDS displays

More information

PRESS RELEASE. Nine Month 2015 Financial Results. Net earnings of 81.9m Consolidated revenue up 8% 17% rise in traffic to more than 9m passengers

PRESS RELEASE. Nine Month 2015 Financial Results. Net earnings of 81.9m Consolidated revenue up 8% 17% rise in traffic to more than 9m passengers PRESS RELEASE Nine Month 2015 Financial Results Net earnings of 81.9m Consolidated revenue up 8% 17% rise in traffic to more than 9m passengers Kifissia, 26 November 2015 AEGEAN announces Nine Month 2015

More information

Norwegian Air International Will Create American Jobs, Boost Tourism and Give Americans Affordable Transatlantic Airfares

Norwegian Air International Will Create American Jobs, Boost Tourism and Give Americans Affordable Transatlantic Airfares Norwegian Air International Will Create American Jobs, Boost Tourism and Give Americans Affordable Transatlantic Airfares Bjørn Kjos speech at the International Aviation Club in Washington, DC, November

More information

RIC Update plus Low-Fare Airlines: Why & How to Demonstrate Support. Richmond Region Planning District Commission November 2010

RIC Update plus Low-Fare Airlines: Why & How to Demonstrate Support. Richmond Region Planning District Commission November 2010 RIC Update plus Low-Fare Airlines: Why & How to Demonstrate Support Pay a little more today, or MUCH, MUCH MORE tomorrow. Richmond Region Planning District Commission November 2010 RIC HEADLINES: OCTOBER/NOVEMBER

More information

Legislative Council Panel on Economic Services. Government s Views on the Proposed Acquisition of Dragonair by Cathay Pacific

Legislative Council Panel on Economic Services. Government s Views on the Proposed Acquisition of Dragonair by Cathay Pacific LC Paper No. CB(1)1972/05-06(02) For discussion on 18 July 2006 Legislative Council Panel on Economic Services Government s Views on the Proposed Acquisition of Dragonair by Cathay Pacific Introduction

More information

PASSENGER RIGHTS. For further information, please refer to and

PASSENGER RIGHTS. For further information, please refer to  and PASSENGER RIGHTS Dear Passengers, In case of any denied boarding, flight cancellation or delay of a flight for a period of at least two hours, you can benefit from the rights prescribed in relation to

More information

Air Transport and Aerospace Education - Synergies and Differences Antonín KAZDA, Air Transport Department, University of Žilina

Air Transport and Aerospace Education - Synergies and Differences Antonín KAZDA, Air Transport Department, University of Žilina WORKSHOP ON EDUCATION AND TRAINING NEEDS FOR AVIATION ENGINEERS AND RESEARCHERS IN EUROPE; SEPTEMBER 23, 2015; Brussels Air Transport and Aerospace Education - Synergies and Differences Antonín KAZDA,

More information

The Performance Management Group LLC

The Performance Management Group LLC The Performance Management Group LLC KNOWLEDGE SPACE A Guide to Core Competency Analysis By Gerald M. Taylor LSSMBB, PMBscM Managing Consultant The Performance Management Group LLC HELPING YOU MAKE IT

More information

Norwegian UK set to takeoff as airline is granted UK Air Operating License

Norwegian UK set to takeoff as airline is granted UK Air Operating License Norwegian UK set to takeoff as airline is granted UK Air Operating License New Norwegian UK subsidiary will open the door for further UK expansion and potential new routes to Asia, South America and South

More information

Military Helicopter Pilot Transition

Military Helicopter Pilot Transition Tired of logging 0.3 and 1.1 in your logbook? Don t want to sleep in a tent without your family? Or spend another six months on the back of a destroyer while your land based classmates are living large?

More information

REGULATION ON AIR PASSENGER RIGHTS (SHY-PASSENGER) SECTION ONE Purpose, Scope, Basis, Definitions and Abbreviations

REGULATION ON AIR PASSENGER RIGHTS (SHY-PASSENGER) SECTION ONE Purpose, Scope, Basis, Definitions and Abbreviations From the Directorate General of Civil Aviation: REGULATION ON AIR PASSENGER RIGHTS (SHY-PASSENGER) SECTION ONE Purpose, Scope, Basis, Definitions and Abbreviations Purpose ARTICLE 1- (1) The purpose of

More information

AIRPORT DIRECTOR APPLY BY FEBRUARY 12, 2016

AIRPORT DIRECTOR APPLY BY FEBRUARY 12, 2016 SFO AIRPORT DIRECTOR APPLY BY FEBRUARY 12, 2016 Recruitment Services Provided by Ralph Andersen & Associates A RARE AND INCREDIBLE OPPORTUNITY The pending retirement of long-tenured and highly respected

More information

From Directorate General of Civil Aviation REGULATION ON THE RIGHTS OF PASSENGERS TRAVELING BY AIR (SHY-PASSENGER) SECTION ONE

From Directorate General of Civil Aviation REGULATION ON THE RIGHTS OF PASSENGERS TRAVELING BY AIR (SHY-PASSENGER) SECTION ONE Purpose From Directorate General of Civil Aviation REGULATION ON THE RIGHTS OF PASSENGERS TRAVELING BY AIR (SHY-PASSENGER) SECTION ONE Purpose, Scope, Basis, Definitions and Abbreviations ARTICLE 1 (1)

More information

Incorporating General Aviation into ICAO Annex 14, Aerodromes

Incorporating General Aviation into ICAO Annex 14, Aerodromes Incorporating General Aviation into ICAO Annex 14, Aerodromes White Paper prepared by the International Council of Aircraft Owner and Pilot Associations (IAOPA) General aviation activities encompass a

More information

Providing Flight Training at:

Providing Flight Training at: Providing Flight Training at: The G. O. Carlson / Chester County Airport Business Route 30, in Valley Township 1 Earhart Drive, Suite 4, Coatesville, PA 19320 610-384-9005 www.chestercountyaviation.com

More information

Aviation Career Paths

Aviation Career Paths Aviation Career Paths November 2009 1 AVIATION CAREER PATHS TABLE OF CONTENTS A. Glossary... 3 B. Overview... 4 C. Professional Pilot... 9 D. Aviation Management... 10 E. Aviation Maintenance Management...

More information

Alliances. Compete. Re-evaluation

Alliances. Compete. Re-evaluation STRATEGIC OVERVIEW ANA ANNUAL REPORT 1998 Domestic Air Transportation Attract Load factor is critical to ANA s earnings. In fiscal 1998, this figure was 63.4 percent in Japan. If fares remain constant,

More information

Low cost airlines and internet fares: key benefits vs. the fine print

Low cost airlines and internet fares: key benefits vs. the fine print Low cost airlines and internet fares: key benefits vs. the fine print E-Guide 2 Introduction Firmly established in the airline industry and probably high in leisure travellers awareness, low cost carriers

More information

Bozeman Yellowstone International Airport Media Guide

Bozeman Yellowstone International Airport Media Guide Bozeman Yellowstone International Airport Media Guide www.bozemanairport.com 1 Bozeman Yellowstone International Airport Media Guide The goal of public relations staff at the Bozeman Yellowstone International

More information

Board Presentation March 1, 2016

Board Presentation March 1, 2016 Board Presentation March 1, 2016 FLL in Perspective Yesterday, Today, Tomorrow Where it all began Earl Fogg standing by his plane Circa 1928 1948 1957 Broward County assumed control from U.S. Navy name

More information

BOARD PRESENTATION MARCH 1, 2016

BOARD PRESENTATION MARCH 1, 2016 BOARD PRESENTATION MARCH 1, 2016 FLL in Perspective Yesterday, Today, Tomorrow Where it all began Circa 1928 FLL Events Timeline 30,000,000 25,000,000 20,000,000 15,000,000 10,000,000 5,000,000 1948-1957

More information

LAN and TAM Airlines invest more than US$100 million in technology to improve passenger experience

LAN and TAM Airlines invest more than US$100 million in technology to improve passenger experience LAN and TAM Airlines invest more than US$100 million in technology to improve passenger experience The airlines introduced eight technology products and solutions to optimize service quality, improve passenger

More information

Discussion Paper 01: Aviation Demand Forecasting

Discussion Paper 01: Aviation Demand Forecasting Airports Commission Discussion Paper 01: Aviation Demand Forecasting Response from Kent County Council and Medway Council Q1: To what extent do you consider that the DfT forecasts support or challenge

More information

I need the leading business travel solutions

I need the leading business travel solutions Amadeus solutions for Business Travel Agencies I need the leading business travel solutions Talk to Amadeus 2 Amadeus solutions for Business Travel Agecies To survive in today s tough economic climate,

More information

BAGGAGE IMPROVEMENT PROGRAM US AIRWAYS CASE STUDY BOSTON LOGAN INTERNATIONAL AIRPORT (BOS) November 2010, Authors:

BAGGAGE IMPROVEMENT PROGRAM US AIRWAYS CASE STUDY BOSTON LOGAN INTERNATIONAL AIRPORT (BOS) November 2010, Authors: BAGGAGE IMPROVEMENT PROGRAM US AIRWAYS CASE STUDY BOSTON LOGAN INTERNATIONAL AIRPORT (BOS) Joanne Hendry, US Airways Phil Ryan, US Airways Nicolas Bondarenco, IATA November 2010, Authors: www.iata.org/bip

More information

Bureau of Transportation Statistics (BTS)

Bureau of Transportation Statistics (BTS) Bureau of Transportation Statistics (BTS) Patricia Hu, Director Bureau of Transportation Statistics U.S. Department of Transportation March 2016 Overview In 1991, the Intermodal Surface Transportation

More information

NEW ZEALAND AIR CARGO COUNCIL. Secretary Alan Gautier Mob

NEW ZEALAND AIR CARGO COUNCIL. Secretary Alan Gautier Mob NEW ZEALAND AIR CARGO COUNCIL Secretary Alan Gautier Mob 0273 050575 algautier@airlinecompany.co.nz SUBMISSION TO NEW ZEALAND PRODUCTIVITY COMMISSION FROM NEW ZEALAND AIR CARGO COUNCIL INTRODUCTION: Membership

More information

Retail Charity Venue. www.merlinsoft.co.uk 01226 321213

Retail Charity Venue. www.merlinsoft.co.uk 01226 321213 Retail Charity Venue www.merlinsoft.co.uk 01226 321213 School Visits Access Control Parties Admissions & Ticketing Task Allocation Venue Management Bar/Café Online Ticketing Gift Aid EPOS E-Commerce Shop

More information

Where will life s pleasures take you? www.airfrance.com www.klm.com

Where will life s pleasures take you? www.airfrance.com www.klm.com www.airfrance.com www.klm.com Flying Blue Service Center, 94852 IvrysurSeine Cedex, France. Société Air France, a public limited company with a capital of EUR 1,901,231,625, whose head office is at RoissyCharles

More information

AVIATION COURSE DESCRIPTIONS

AVIATION COURSE DESCRIPTIONS AVIATION COURSE DESCRIPTIONS AVI 130-Aviation History (3) Familiarization with the beginnings of aviation: the events, the aircraft, and the people that enabled the fledgling industry to develop into what

More information

Charter Services. Frequently Asked Questions

Charter Services. Frequently Asked Questions Charter Services Frequently Asked Questions What advantages does chartering a private airplane have over traveling with the commercial airlines? Chartering a private aircraft provides you with numerous

More information

Providing Flight Training at:

Providing Flight Training at: Providing Flight Training at: The G. O. Carlson / Chester County Airport Business Route 30, in Valley Township 1 Earhart Drive, Suite 4, Coatesville, PA 19320 610-384-9005 www.chestercountyaviation.com

More information

House Committee on Transportation and Infrastructure Subcommittee on Aviation

House Committee on Transportation and Infrastructure Subcommittee on Aviation Testimony of Daniel A. Wolf Chairman and Chief Executive Officer (CEO) Hyannis Air Service, Inc. dba Cape Air Before the House Committee on Transportation and Infrastructure Subcommittee on Aviation Hearing

More information

KCAA MEETING THE CHALLENGE OF KENYA S AVIATION SECTOR

KCAA MEETING THE CHALLENGE OF KENYA S AVIATION SECTOR 1 KCAA MEETING THE CHALLENGE OF KENYA S AVIATION SECTOR History of KCAA KCAA was established on 24 th October 2002 with the primary functions of providing: 1. Safety & Security Regulation And Oversight

More information

CHAPTER 11: AIRSPACE

CHAPTER 11: AIRSPACE CHAPTER 11: AIRSPACE The national airspace system was developed to allow many types of aircraft to safely use the skies at the same time. In this chapter, you will learn about the different types of airspace

More information

Global Mobility for an enhanced Swiss Economy

Global Mobility for an enhanced Swiss Economy Global Mobility for an enhanced Swiss Economy Harry Hohmeister CEO Swiss International Air Lines Swiss American Chamber of Commerce Geneva, 5 February 2013 Agenda 1. SWISS enhances presence in Geneva 2.

More information

COmpany Profile DESTINATIONS 75$9(/

COmpany Profile DESTINATIONS 75$9(/ COmpany Profile Travel is an experience; a time to work, learn and enjoy. You want to feel good about the people you buy from - not only financially, but knowing that you are really getting what you want;

More information

COMMERCIAL AND GENERAL AVIATION

COMMERCIAL AND GENERAL AVIATION Existing Facilities Daytona Beach International Airport is served by a number of airside and landside facilities. The airport has three asphalt runways: Runway 7L/25R (10,500 feet long by 150 feet wide),

More information

ATC Zero: Estimating the Impact of the Chicago Control Center Fire

ATC Zero: Estimating the Impact of the Chicago Control Center Fire ATC Zero: Estimating the Impact of the Chicago Control Center Fire Kellie Scarbrough March 30, 2015 Contents 1 Introduction 2 2 Methods 2 2.1 Normalizing the Flight Data from the ATC Zero Event.... 3 2.2

More information

Fine-Tune Your Hotel Forecast with Big Data. duettoresearch.com WHITEPAPER

Fine-Tune Your Hotel Forecast with Big Data. duettoresearch.com WHITEPAPER Fine-Tune Your Hotel Forecast with Big Data duettoresearch.com WHITEPAPER Fine-Tune Your Hotel Forecast with Big Data The seven layers of data that will more accurately predict upcoming business Perhaps

More information

LUBBOCK PRESTON SMITH INTERNATIONAL AIRPORT EMERGENCY CONTINGENCY PLAN

LUBBOCK PRESTON SMITH INTERNATIONAL AIRPORT EMERGENCY CONTINGENCY PLAN LUBBOCK PRESTON SMITH INTERNATIONAL AIRPORT EMERGENCY CONTINGENCY PLAN Lubbock Preston Smith International Airport has prepared this Emergency Contingency Plan pursuant to 42301 of the FAA Modernization

More information

Economic Impact of The Charleston International Airport Complex

Economic Impact of The Charleston International Airport Complex Economic Impact of The Charleston International Airport Complex Conducted by: Center for Business Research Charleston Metro Chamber of Commerce PO Box 975, Charleston SC 940 January 05 Economic Impact

More information

A-CDM: Integrated working Stefan Beitelsmann, Head of Aviation and Central Infrastructure Management, Düsseldorf Airport

A-CDM: Integrated working Stefan Beitelsmann, Head of Aviation and Central Infrastructure Management, Düsseldorf Airport www.internationalairportreview.com Issue 1 2014 IAR proud to support: A-CDM: Integrated working Stefan Beitelsmann, Head of Aviation and Central Infrastructure Management, Düsseldorf Airport Winter operations

More information

2016 Order Form for National Certificate in Tourism & Travel (Introductory Skills) Level 2 v4

2016 Order Form for National Certificate in Tourism & Travel (Introductory Skills) Level 2 v4 2016 Order Form for National Certificate in Tourism & Travel (Introductory Skills) Level 2 v4 National Certificate in Tourism (Introductory Skills) Level 2 Version 4, 46 credits ALL 5 Receive all 5 Compulsory

More information

Facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights.

Facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights. GOVERNMENT OF INDIA OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION TECHNICAL CENTRE, OPP SAFDURJUNG AIRPORT, NEW DELHI CIVIL AVIATION REQUIREMENTS SECTION 3 AIR TRANSPORT SERIES M PART IV ISSUE I, DATED

More information

January 10, 2005. Docket Management System U.S. Department of Transportation Room Plaza 401 400 Seventh Street, SW Washington, DC 20590-0001

January 10, 2005. Docket Management System U.S. Department of Transportation Room Plaza 401 400 Seventh Street, SW Washington, DC 20590-0001 January 10, 2005 Docket Management System U.S. Department of Transportation Room Plaza 401 400 Seventh Street, SW Washington, DC 20590-0001 RE: DOCKET NO. TSA 2004-19515, AIR CARGO SECURITY REQUIREMENTS

More information

CityJet profile. February Corporate Communications CityJet Swords Business Campus Balheary Road Swords, Co. Dublin Ireland

CityJet profile. February Corporate Communications CityJet Swords Business Campus Balheary Road Swords, Co. Dublin Ireland profile launched its operation on 10 th Jan 1994 with its first scheduled flights on the Dublin-London City route. Focussing on the corporate sector the company name quickly became synonymous with a high

More information

Amadeus Business Intelligence Portfolio. Business Management. Don t just guess! be sure

Amadeus Business Intelligence Portfolio. Business Management. Don t just guess! be sure Business Management Don t just guess! be sure More than data: the power to make informed decisions Is speed to market enough? It s no longer news, but it deserves to be repeated again and again: the world

More information

Airline Applications of Business Intelligence Systems

Airline Applications of Business Intelligence Systems Airline Applications of Business Intelligence Systems Mihai ANDRONIE* *Corresponding author Spiru Haret University Str. Ion Ghica 13, Bucharest 030045, Romania mihai_a380@yahoo.com DOI: 10.13111/2066-8201.2015.7.3.14

More information

Corporate Services Department. Scheduling & Network Planning Division TABLE OF CONTENT

Corporate Services Department. Scheduling & Network Planning Division TABLE OF CONTENT Page: 366 TABLE OF CONTENT General Manager Network Planning... 367 Dy. General Manager Schedules Planning... 369 Manager Schedules Planning... 370 Assistant Manager Schedule Planning... 371 Senior Officer

More information

AVIATION GRADUATES WORK FOR MAJOR AIRLINE COMPANIES LIKE:

AVIATION GRADUATES WORK FOR MAJOR AIRLINE COMPANIES LIKE: a a AERONAUTICS Do you love to travel? Perhaps you enjoy the freedom of flying. Do you have a passion for airplanes? Are you talented with the ability to make things work? Do you want a real-world experience?

More information

Regulations for Charter Flights "Safety Net" Agreement

Regulations for Charter Flights Safety Net Agreement Regulations for Charter Flights "Safety Net" Agreement - 2011 January 2011 1. Purpose: The purpose of this procedure is to regulate written commitments in regard to charter flight "safety net" agreements

More information

RESPONSE FOR THE INQUIRY INTO AIRPORT AND AVIATION SECURITY

RESPONSE FOR THE INQUIRY INTO AIRPORT AND AVIATION SECURITY RESPONSE FOR THE INQUIRY INTO AIRPORT AND AVIATION SECURITY INTRODUCTION The Australian Security Industry Association Limited (ASIAL) welcomes the opportunity to provide a response for the Senate Standing

More information

FAA Familiarization Briefing

FAA Familiarization Briefing FAA Familiarization Briefing Presented by: Kathryn Vernon Presented to: Regional Administrator Northwest Mountain Region Oregon Congressional Staff Presented on: March 13, 2015 FAA Statistics National

More information

Existing Facilities. Current and Forecast Demand

Existing Facilities. Current and Forecast Demand Existing Facilities JIA is served by a number of airside and landside facilities. There are two runways that serve the airport in an open V configuration. The Annual Service Volume (ASV) of the runway

More information

AMERICAN AIRLINES GROUP REPORTS JANUARY TRAFFIC RESULTS

AMERICAN AIRLINES GROUP REPORTS JANUARY TRAFFIC RESULTS Corporate Communications 817-967-1577 mediarelations@aa.com Investor Relations 817-931-3423 investor.relations@aa.com FOR RELEASE: Monday, AMERICAN AIRLINES GROUP REPORTS JANUARY TRAFFIC RESULTS FORT WORTH,

More information

Report to the Board of Governors on Elizabeth City State University s Aviation Related Initiatives

Report to the Board of Governors on Elizabeth City State University s Aviation Related Initiatives Report to the Board of Governors on Elizabeth City State University s Aviation Related Initiatives Elizabeth City State University has many initiatives underway related to aviation. Some are fully functional

More information

Malmi - Helsinki City International Airport. Malmi operators development plan 21.11.2015

Malmi - Helsinki City International Airport. Malmi operators development plan 21.11.2015 Malmi - Helsinki City International Airport Malmi operators development plan 21.11.2015 Malmi Airport Background Helsinki-Malmi Airport is located 10km from the center of Helsinki and is the only freeschedule

More information

Kuang-Yu Hu Senior Specialist, the First Department of Fair Trade Commission, Executive Yuan Taiwan

Kuang-Yu Hu Senior Specialist, the First Department of Fair Trade Commission, Executive Yuan Taiwan Determination of Concerted Action by Companies in an Oligopoly Market: The Case of the Punishment Imposed on Domestic Airlines for Their Collective Reduction of Flights Kuang-Yu Hu Senior Specialist, the

More information

Presentation to the Southern Nevada Tourism and Transportation Task Force. Phil Brown, AAE

Presentation to the Southern Nevada Tourism and Transportation Task Force. Phil Brown, AAE Presentation to the Southern Nevada Tourism and Transportation Task Force Phil Brown, AAE Executive Director, Greater Orlando Aviation Authority January 28, 2016 In the Beginning 1978 2015 Orlando Metropolitan

More information

Operation of Low-Cost Carriers in Hong Kong. This paper briefs Members on the operation of low-cost carriers in Hong

Operation of Low-Cost Carriers in Hong Kong. This paper briefs Members on the operation of low-cost carriers in Hong CB(1)1809/12-13(02) For information September 2013 Operation of Low-Cost Carriers in Hong Kong Introduction Kong. This paper briefs Members on the operation of low-cost carriers in Hong Hong Kong s Aviation

More information

Social Narrative AIRPORT INSTRUCTION & READINESS. miami-airport.com/miaair.asp

Social Narrative AIRPORT INSTRUCTION & READINESS. miami-airport.com/miaair.asp AIRPORT INSTRUCTION & READINESS Social Narrative um nsu card University of Miami-Nova Southeastern University Center for Autism & Related Disabilities miami-airport.com/miaair.asp Index Part 1 Checking

More information

Network of International Business Schools

Network of International Business Schools Network of International Business Schools WORLDWIDE CASE COMPETITION Sample Case Analysis #2 Qualification Round submission from the 2015 NIBS Worldwide Case Competition, Ottawa, Canada Case: Ethiopian

More information

Reporting Significant Turbulence Events

Reporting Significant Turbulence Events Reporting Significant Turbulence Events Operations and Airworthiness Presented to: North Asia Regional Aviation Safety Team By: David M. Smith, Oakland Flight Standards District Office Date: Purpose Airbus,

More information

Ancillary services and the travel agent: The opportunities ahead

Ancillary services and the travel agent: The opportunities ahead Ancillary services and the travel agent: The opportunities ahead Contents Foreword 1 The emergence of ancillary services industry and economic context 2 What exactly are we talking about? 3 What airlines

More information

Inaugural Industry Growth & Safety Conference 2014 Tuesday, 4 November 2014

Inaugural Industry Growth & Safety Conference 2014 Tuesday, 4 November 2014 Survival imperatives for full service thriving airline in Africa Inaugural Industry Growth & Safety Conference 2014 Tuesday, 4 November 2014 Survival Imperatives for full service airline in Africa Contents

More information

aviation Resource Pack 2016

aviation Resource Pack 2016 In association with : Aviation affects our lives on a daily basis. Transporting goods and passengers by air is quick, efficient and affordable. Planes keep people, places and products connected. In the

More information

Greater Orlando Aviation Authority

Greater Orlando Aviation Authority Orlando International Airport & Orlando Executive Airport Budgets Fiscal Year 2014-2015 Orlando, Florida Fiscal Year 2015 Budget-in-Brief ECONOMIC OUTLOOK According to International Business Times and

More information

Corporate Travel Survey 2012

Corporate Travel Survey 2012 Corporate Travel Survey 2012 1 Methodology Research took the form of an online selfcompletion questionnaire sent to a sample of aviation professionals. Field work took place between 29 th June and 31 st

More information

SPEAKING UP FOR WALES. Debra Barber Cardiff Airport

SPEAKING UP FOR WALES. Debra Barber Cardiff Airport SPEAKING UP FOR WALES Debra Barber Cardiff Airport Airport need to know Cardiff Airport is the national Airport for Wales and gateway to the country. Over 1.25 million 18 7 Over 50 900+ 30 2,392m 24/7

More information

Adventures with Autism: The Airport Experience! A Guide for Children

Adventures with Autism: The Airport Experience! A Guide for Children Adventures with Autism: The Airport Experience! A Guide for Children Traveling with your family is lots of fun! Lots of people drive in the car to a vacation, but sometimes when your family is going somewhere

More information

THE FOUR PILLARS OF SUSTAINABILITY : ECONOMIC

THE FOUR PILLARS OF SUSTAINABILITY : ECONOMIC THE FOUR PILLARS OF SUSTAINABILITY : ECONOMIC Continuing globalisation of the world economy and trade, the growth of low cost airlines and buoyancy of tourism in recent years, have been key drivers of

More information

Development of An Analysis Tool For Performing Civil Aviation Security Risk Assessment

Development of An Analysis Tool For Performing Civil Aviation Security Risk Assessment Development of An Analysis Tool For Performing Civil Aviation Security Risk Assessment Allan R. Hunt AKELA, Inc. 5276 Hollister Avenue, Suite 263 Santa Barbara, CA 93111 Karl F. Kellerman FAA Office of

More information

ACI Airport Statistics and Forecasting Workshop AVIATION STATISTICS & DATA: A VITAL TOOL FOR THE DECISION MAKING PROCESS Narjess Teyssier ICAO Chief Economic Analysis & Policy Section London, 3 rd March

More information

Aircraft Diversion & Pandemic Operations Plan

Aircraft Diversion & Pandemic Operations Plan Aircraft Diversion & Pandemic Operations Plan January 2013 Table of Contents Overview 4 Part 1- Domestic Diversion Responsibilities 4 (a) Airport Operations Department 4 (b) Airlines 5 (c) Other Tenants

More information

Mobile Access by Axis. Wireless Access Points

Mobile Access by Axis. Wireless Access Points Mobile Access by Axis Wireless Access Points Mobile Internet: Unleashing the Power of Bluetooth Bluetooth Access Point: Going Beyond Cables There s a revolution taking shape today that s fundamentally

More information

AIRPLANE UTILIZATION AND TURN-TIME MODELS PROVIDE USEFUL INFORMATION FOR SCHEDULE, FLEET, AND OPER ATIONS PLANNING.

AIRPLANE UTILIZATION AND TURN-TIME MODELS PROVIDE USEFUL INFORMATION FOR SCHEDULE, FLEET, AND OPER ATIONS PLANNING. AIRPLANE UTILIZATION AND TURN-TIME MODELS PROVIDE USEFUL INFORMATION FOR SCHEDULE, FLEET, AND OPER ATIONS PLANNING. Economic Impact of Airplane Turn-Times By Mansoor Mirza Regional Director, Economic and

More information

What s Wrong with the Airline Industry? Diagnosis and Possible Cures. Statement of

What s Wrong with the Airline Industry? Diagnosis and Possible Cures. Statement of What s Wrong with the Airline Industry? Diagnosis and Possible Cures Statement of Steven A. Morrison Professor and Chair, Department of Economics Northeastern University Boston, MA 02115 617-373-2873 s.morrison@neu.edu

More information

Tourism in the South West, its impacts and the relevance of Bristol International Airport

Tourism in the South West, its impacts and the relevance of Bristol International Airport Tourism in the South West, its impacts and the relevance of Bristol International Airport J Birch, Stop Bristol Airport Expansion Ltd, a coalition of the Parish Councils Airport Association, the Campaign

More information

Table of Contents. Introduction Consumers Want Social Proof Before Making a Purchase... 5

Table of Contents. Introduction Consumers Want Social Proof Before Making a Purchase... 5 1 Table of Contents Introduction... 3 Consumers Want Social Proof Before Making a Purchase... 5 Increases Brand Awareness and Positive Online Visibility... 7 If You Don t Control Your Online Brand, Someone

More information

Airlines Industry Yield Management. Ken Homa

Airlines Industry Yield Management. Ken Homa Airlines Industry Yield Management Ken Homa Airlines Industry Challenging Environment Complex, interconnected network Thousands of dynamic prices 90% discount prices 20% pay less than half of average 2/3

More information

e-link October ¾ JetBlue began new nonstop daily service to Hartford-Bradley (BDL) on Oct. 24. November

e-link October ¾ JetBlue began new nonstop daily service to Hartford-Bradley (BDL) on Oct. 24. November e-link is a quarterly newsletter for our tenants, vendors and business partners to stay linked in with the projects, accomplishments and development at Southwest Florida International Airport and Page

More information

GOVERNMENT OF INDIA OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION TECHNICAL CENTRE, OPP SAFDURJUNG AIRPORT, NEW DELHI

GOVERNMENT OF INDIA OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION TECHNICAL CENTRE, OPP SAFDURJUNG AIRPORT, NEW DELHI GOVERNMENT OF INDIA OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION TECHNICAL CENTRE, OPP SAFDURJUNG AIRPORT, NEW DELHI CIVIL AVIATION REQUIREMENTS SECTION 3 AIR TRANSPORT SERIES M PART III ISSUE I, DATED

More information

ALCATEL-LUCENT S INDUSTRY LEADING TECHNOLOGY BOOSTS CHINA EASTERN S GLOBAL CALL CENTER AND VOICE PLATFORM

ALCATEL-LUCENT S INDUSTRY LEADING TECHNOLOGY BOOSTS CHINA EASTERN S GLOBAL CALL CENTER AND VOICE PLATFORM ALCATEL-LUCENT S INDUSTRY LEADING TECHNOLOGY BOOSTS CHINA EASTERN S GLOBAL CALL CENTER AND VOICE PLATFORM PASSENGERS AND USERS ENJOY A RICHER EXPERIENCE WHILST COSTS ARE SIGNIFICANTLY REDUCED CHALLENGES

More information

ACAC Workshop Rabat, 2-4 July 2012

ACAC Workshop Rabat, 2-4 July 2012 Low-cost Carriers Silvia Gehrer ACAC Workshop Rabat, 2-4 July 2012 Outline Historic Developments Characteristics of Low-cost Carriers Statistics: Traffic Development, etc. Success Factors Cost Reduction

More information

January 2004 is issued for information, guidance and compliance. OPERATIONS OF INCLUSIVE TOUR PACKAGE (ITP) CHARTER FLIGHTS TO AND FROM INDIA

January 2004 is issued for information, guidance and compliance. OPERATIONS OF INCLUSIVE TOUR PACKAGE (ITP) CHARTER FLIGHTS TO AND FROM INDIA Telephone No. : 24622495 Telegraphic Address: Commercial : AIRCIVIL NEW DELHI Aeronautical : VIDDYAYX E Mail: dri @ dgca.delhi.nic.in Fax : 91 11 2469 2374 GOVERNMENT OF INDIA AERONAUTICAL INFORMATION

More information

Aeronautics Maintenance Technology Honolulu Community College Fall 2009 Annual Assessment Report Covering the Fall 2008-Spring 2009 Semesters

Aeronautics Maintenance Technology Honolulu Community College Fall 2009 Annual Assessment Report Covering the Fall 2008-Spring 2009 Semesters Aeronautics Maintenance Technology Honolulu Community College Fall 2009 Annual Assessment Report Covering the Fall 2008-Spring 2009 Semesters College Mission Statement Honolulu Community College s mission

More information