Special Eurobarometer 398 INTERNAL MARKET REPORT

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Special Eurobarometer 398 INTERNAL MARKET REPORT"

Transcription

1 Special Eurobarometer 398 INTERNAL MARKET REPORT Fieldwork: April - May 2013 Publication: October 2013 This survey has been requested by the European Commission, Directorate-General Internal Market and Services and co-ordinated by Directorate-General for Communication. This document does not represent the point of view of the European Commission. The interpretations and opinions contained in it are solely those of the authors. Special Eurobarometer 398 / Wave TNS Opinion & Social

2 Special Eurobarometer 398 Internal Market Conducted by TNS Opinion & Social at the request of the European Commission, Directorate-General Internal Market and Services Survey co-ordinated by the European Commission, Directorate-General for Communication (DG COMM Research and Speechwriting Unit) 1

3 TABLE OF CONTENTS INTRODUCTION... 4 EXECUTIVE SUMMARY... 6 I. CROSS BORDER ONLINE SHOPPING Experience and frequency of online shopping Experience of online shopping Frequency of online shopping Tools for shopping online Digital purchases Physical online purchases Problems with shopping online Problems experienced with online shopping Other issues with cross border online shopping Barriers to online shopping Reasons for not shopping online Improvements to the delivery process Consumer confidence Assessing trustworthiness of online retailers Lack of trust in online retailers Reasons for lack of trust in online retailers II. FREE MOVEMENT OF WORKERS AND REGULATED PROFESSIONALS Cross border working Experience of working in another Member State Whether people would consider working in another Member State Reasons why people would consider working abroad Reasons why people would not consider working abroad

4 2. Regulated professions Medical professionals Professionals like accountants, architects, lawyers or tax advisors Hairdressers Professionals like plumbers, builders or electricians Attitudes towards traineeships and qualifications III. FINANCIAL CRISIS How informed people feel about thecauses of the current crisis The level of confidence Attitudes to the banking sector Restriction on deposits Measures to restrict deposits Importance of security CONCLUSIONS Cross border online shopping Free movement of workers and regulated professionals Financial crisis ANNEXES Technical specifications Questionnaire Tables 3

5 INTRODUCTION The Internal Market 1 is a cornerstone of the European Union. First introduced in 1993, its purpose was to break down barriers between individual Member States and, in doing so, to create four freedoms across the EU: the free movement of people; the free movement of capital; the free movement of goods; and the freedom to provide services. Through these freedoms, the EU has been able to further integration, to deliver economies of scale, and to improve the opportunities available to European citizens. By the EU s own admission, the Internal Market remains an ongoing project. While many barriers to integration have been removed since 1993, some obstacles still remain, especially in the provision of services. The barriers remain higher in some Member States than in others. By assessing public perceptions of these outstanding obstacles, this survey aims to contribute to their eventual removal. The main objectives of this study are to examine experiences of and attitudes towards cross border online shopping; experience of cross-border work; attitudes towards regulated professions; and attitudes towards the financial crisis. Where possible, the results of this survey are compared with those of a 2011 Special Eurobarometer study of the Internal Market, to help highlight possible trends in experiences and attitudes. However, this previous survey was different in terms of the issues covered and the individual questions; comparisons are therefore restricted to a small number of questions. This survey was carried out by TNS Opinion & Social network in the 27 Member States of the European Union, as well as in Croatia, between 26 April and 14 May, In total, 27,563 respondents from different social and demographic groups were interviewed faceto-face at home in their mother tongue on behalf of the European Commission. The methodology used is that of Eurobarometer surveys as carried out by the Directorate- General for Communication ( Research and Speechwriting Unit) 2.. A technical note on the manner in which interviews were conducted by the Institutes within the TNS Opinion & Social network is appended as an annex to this report. Also included are the interview methods and confidence intervals 3. 1 Further information on the Internal Market can be found at The results tables are included in the annex. It should be noted that the total of the percentages in the tables of this report may exceed 100% when the respondent has the possibility of giving several answers to the question. 4

6 Note: In this report, countries are referred to by their official abbreviation. The abbreviations used in this report correspond to: ABBREVIATIONS BE Belgium LV Latvia CZ Czech Republic LU Luxembourg BG Bulgaria HU Hungary Denmark MT Malta DE Germany NL The Netherlands EE Estonia AT Austria EL Greece PL Poland ES Spain PT Portugal FR France RO Romania IE Ireland SI Slovenia IT Italy SK Slovakia CY Republic of Cyprus* FI Finland LT Lithuania SE Sweden UK The United Kingdom HR Croatia**** EU27 European Union 27 Member States EU15 NMS12 BE, IT, FR, DE, LU, NL,, UK, IE, PT, ES, EL, AT, SE, FI** BG, CZ, EE, CY, LT, LV, MT, HU, PL, RO, SI, SK*** * Cyprus as a whole is one of the 27 European Union Member States. However, the acquis communautaire has been suspended in the part of the country which is not controlled by the government of the Republic of Cyprus. For practical reasons, only the interviews carried out in the part of the country controlled by the government of the Republic of Cyprus are included in the CY category and in the EU27 average. ** EU15 refers to the 15 countries forming the European Union before the enlargements of 2004 and 2007 *** The NMS12 are the 12 new Member States which joined the European Union during the 2004 and 2007 enlargements **** The findings of the survey have been analysed firstly at EU level and secondly by country. At an EU level the results are based on the 27 Member States. Croatia joined the EU on the 1st July 2013 after the fieldwork for this Eurobarometer was completed. It is therefore not included at the overall EU level, but is shown in the country-level analyses. * * * * * We wish to thank all the people interviewed throughout Europe who took the time to participate in this survey. Without their active participation, this survey would not have been possible. 5

7 EXECUTIVE SUMMARY Cross-border online shopping Almost half of EU citizens (45%) say they have shopped online in the last 12 months. Most online shopping is from sellers located inside citizens own country (40% of EU citizens), rather than in another EU Member State (11% of EU citizens) or a country outside the EU (6% of EU citizens). 16% shop online more than once a month from a seller located inside their own country, while this is lower for shopping from a seller located in another EU country (6%). The most common digital purchases are tickets for travel (30%) and for events (23%), as well as accommodation bookings (24%). Clothes or shoes (48%) are the most common online purchases for physical delivery. Most problems with online shopping concern product delivery, most commonly a delivery at home when nobody was there (15% from a seller located inside their own country, 10% from another EU country) or a delay in the delivery (13% and 12% respectively). When thinking about online shopping from sellers located in their own country, 37% prefer buying in shops and 33% state they don t need to. Cheaper delivery prices (19%) are the main improvement that would encourage more online shopping from sellers located in other EU Member States. In order to assess whether an online retailer s website is trustworthy, 55% of EU citizens say they always stick to the websites of well-known brands, while 44% always check online reviews, and 41% always check for accreditation with a trust mark label or logo. In the last 12 months, 15% of EU citizens say they have considered buying online but then changed their mind because they did not trust the online retailer. Negative online reviews (34%) and lack of familiarity with the online retailer (28%) are the main reasons. Experience of cross-border work In total, 9% of EU citizens have worked in another Member State, including 2% who are doing so currently. One in four (25%) say they would consider working in another EU country in the next 10 years. Gaining a better salary is the main reason for wanting to work in another EU country (50%), followed by better professional development or career opportunities (28%) and not being able to find a job in their own country (also 28%). 6

8 Family or personal reasons are still the main barrier to working in another EU Member State (47%), followed by not being willing to live or work in another country (32%) and language barriers (20%). Regulated professions The most criteria for assessing a medical professional are reputation and years of experience (51% and 46% respectively say these criteria are very ), while the country where qualifications were obtained is the least of four possible criteria (31% say this is very ). A similar pattern applies to other professions, although fees are of greater importance when assessing a professional like an accountant, architect, lawyer or tax advisor (46% very ), a professional like a plumber, builder or electrician (44%) or a hairdresser (31% very ). A minority of EU citizens say that it is totally justified that there are legal requirements for completing traineeships or achieving certain specific qualifications in relation to real estate agents (35%) or hairdressers (24%). For professions in relation to law and accountancy (62%) and design and building professions (53%), the majority of EU citizens perceived that it is justified that there are legal requirements for completing traineeships or achieving certain specific qualifications. Economic and financial crisis More than half of EU citizens feel at least fairly well informed about the causes of the financial and economic crisis (54%), although 35% do not feel very well informed and 10% not at all informed. Confidence in various institutions and organisations has decreased as a result of the financial and economic crisis; for example 64% say their confidence in national authorities has decreased, and 63% say the same about the financial industry. Most EU citizens (74%) say that banks should be restricted in terms of how they invest the deposits that they receive. The two most favoured restrictions are tougher supervision (66%) and making banks and their managers directly responsible for all losses (62%). The majority (78%) would prefer to stay secure rather than to switch their deposits to another bank offering higher interest rates (14%) if they had no information about this bank s financial situation. 7

9 I. CROSS BORDER ONLINE SHOPPING The first part of the report examines the experiences and attitudes of EU citizens in relation to cross border online shopping. Specifically, it covers their experience of online shopping, problems they have encountered, barriers to online shopping and their confidence and trust in online retailers. 1. EXPERIENCE AND FREQUENCY OF ONLINE SHOPPING This section examines the prevalence of online shopping among EU citizens, the devices they have used, and the products and services that they have purchased Experience of online shopping - Most online shopping is from sellers located inside citizens own country - Almost half of EU citizens (45%) say they have purchased any products or services online in the last 12 months 4. In most cases, purchases take place inside respondents own country: 40% have made purchases from a seller located in their own country, while 11% have purchased products or services from a seller based in another EU country, and 6% from countries outside the EU. MULTIPLE ANSWERS POSSIBLE All respondents (n=26,563 in EU27) 4 QA1a: During the past 12 months, did you purchase any products or services online from? Possible answers: a seller located in (OUR COUNTRY); a seller located in another EU Member State; a seller located in another country outside the EU; you did not make any online purchases; purchased online but do not know where the seller was located (SPONTANEOUS); don t know. 8

10 Overall, online shopping is more prevalent among EU15 citizens than among NMS12 citizens (50% compared with 30%). This difference also applies when looking specifically at purchases from other EU countries (12% of EU15 citizens compared with 4% of NMS12 citizens) and from countries outside the EU (7% compared with 2%). The overall proportion of online shoppers is highest in Sweden (79%), Denmark (76%) and Netherlands (75%). However, people in Luxembourg are most likely to make online purchases from sellers based in other EU countries (50%), with high figures also seen in Denmark (36%), Malta (36%), Ireland (34%) and Austria (31%). The overall proportion of online shoppers is lower in Croatia (16%) than in any other EU country. Proportions are also low in Portugal (18%), Bulgaria (21%), Romania (23%), Greece (24%) and Hungary (25%). Some of these countries also have the lowest proportions who make online purchases from other EU countries: Romania (2%), Poland (2%), Hungary (3%) as well as Portugal (4%).To a large extent, these variations reflect the levels of internet use at home in different countries. For example, daily internet use is most prevalent in Denmark, Sweden and Netherlands (the same countries that have the highest proportions of online shoppers), and is lowest in Portugal, Greece and Romania (which are among the countries with the lowest proportions of online shoppers). Daily internet use is also more common in EU15 countries than in NMS12 countries 5. 5 D62.1: Could you tell me if? You use the Internet at home, in your home Possible answers: Everyday/ Almost every day; Two or three times a week; About once a week; Two or three times a month; Less often; Never; No Internet access (SPONTANEOUS). 9

11 MULTIPLE ANSWERS POSSIBLE All respondents (n=26,563 in EU27) The prevalence of online shopping is strongly linked with frequency of internet use. The majority of people who use the internet every day have made online purchases in the last 12 months (70%), but this is much lower among those who use the internet often or sometimes (32%). Similarly, daily internet users are much more likely to make online purchases from other EU countries (18%), compared with those who use the internet often or sometimes (4%). Men are more likely than women to shop online (49% compared with 42%), while the proportion gets lower with age (between 58% and 62% among those aged 15-39, falling to 25% of those aged 55 or over). 10

12 Online shopping is also more common among: those who ended their education at a later stage (66% of those who ended their education at the age of 20 or above, falling to 16% of those who ended their education at the age of 15 or below); those in higher occupational groups (79% of managers, compared with 30% of house-persons 6 and 37% of unemployed people); and those who are higher on the social staircase (60% of those placing themselves at the high end, compared with 32% of those at the low end). Online shopping is also lower in rural areas (40% compared with 48% in small/mid-size towns or large towns (49%)). For all of these groups, the same patterns apply to online shopping generally and specifically to purchases from different countries (i.e. from inside their own country, from other EU countries and from countries outside the EU). All respondents (n=26,563 in EU27) 6 The term house-persons is used to cover survey respondents who are not currently working and describe themselves in the questionnaire as responsible for ordinary shopping and looking after the home. 11

13 1.2. Frequency of online shopping - More than one third of EU citizens shop online at least once a month from domestic sellers - When asked about online shopping from sellers located inside their own country, 16% of EU citizens say they make purchases several times a month, while 19% say they do so once a month. There are large proportions of infrequent online shoppers: 31% shop online every two to three months, and 34% less often 7. Purchases from other countries tend be less frequent than those inside citizens own countries. Whereas 35% buy online once a month or more from sellers inside their own country, this figure is lower for purchases from other EU countries (19%) or from countries outside the EU (19%). In fact, the majority of survey respondents who make purchases from other countries do so less than every three months (54% for purchases from other EU countries and 60% from countries outside the EU). Respondents who purchased products in each area (own country: n=10,756; another country outside the EU: n=1,544; another EU Member State: n=2,816) (EU27) EU15 Citizens are more likely to make frequent online purchases from inside their own country (17% several times a month), compared with NMS12 citizens (9%). However, there are nearly no differences between EU15 and NMS12 in relation to frequency of purchases from other countries, either in the EU or outside. 7 QA1b: How often did you in the last 12 months purchase products or services online from? 1) Sellers located in (OUR COUNTRY), 2) Sellers located in another country outside the EU, 3) Sellers located in another EU Member State. Possible answers: Several times a month, Once a month, Every 2-3 months, Less often, Don t know. 12

14 Caution should be used when interpreting the results for individual countries, because some of the base sizes are small. However, it can be seen that frequent domestic online shopping is most prevalent in the UK (31% several times a month). It is lowest in Greece (2%), Hungary (3%), Slovenia (3%) and Croatia (3%) 8. The highest figures for frequent online purchases from another EU member state are in Poland (37% once a month or more), Luxembourg (36%), Malta (36%) and Ireland (30%). The lowest figures are in Sweden (10% once a month or more) 9. No country analysis has been included for purchases from countries outside the EU, as the number of respondents is too small. There are few socio-demographic variations in relation to frequency of domestic online shopping. People who use the internet every day are more likely to shop online several times a month (17%) compared with those who use the internet often or sometimes (8%), while managers (21%) and self-employed people (19%) are more likely to do so than those in other occupational groups. For online shopping from sellers located in other countries, there is no difference according to frequency of internet use. However, men are more likely than women to make purchases at least monthly from other EU countries (22% compared with 16%) or from countries outside the EU (21% compared with 16%). Frequency of online shopping from other countries is higher among self-employed people (29% at least monthly from other EU countries and 32% from countries outside the EU) than among other occupational groups. Frequency is lower among those aged 55 or over (14% at least monthly from other EU countries and 13% from countries outside the EU) For online shopping from a seller located in the same country, base sizes are less than 100 in Malta (32), Cyprus (35), Luxembourg (50), Croatia (87) and Portugal (90). Countries with a base size of less than 50 (Cyprus and Malta) are excluded from this commentary. 9 For online shopping from a seller located in another EU country, base sizes are less than 100 in Romania (19), Poland (20), Hungary (32), Portugal (43), Czech Republic (49), Bulgaria (50), Croatia (58), Italy (63), Greece (72), Spain (86) and Lithuania (87). Countries with a base size of less than 50 (Romania, Poland, Hungary, Portugal and Czech Republic) are excluded from this commentary. 10 For the sub-groups mentioned in this paragraph, sample sizes are relatively small (between 206 and 1,675 respondents at EU level). 13

15 1.3. Tools for shopping online - A laptop or desktop computer are the main tools used for online shopping - If respondents purchased products or services online, either from a seller located inside their own country or from another EU member state, they were asked which devices they used 11. EU citizens are most likely to use a laptop (62%) or desktop computer (45%) when making online purchases, while 15% use a smartphone and 14% a tablet. MULTIPLE ANSWERS POSSIBLE Respondents who purchased products or services online from sellers located in their own country or in another EU Member State (n=11,220 in EU27) The proportions using a desktop computer are similar between citizens in EU15 countries (44%) and NMS12 countries (47%). However, EU15 citizens are more likely than NMS12 citizens to use a laptop (63% compared with 54%), a tablet (16% compared with 4%) and a smartphone (16% compared with 6%). Use of a desktop computer for online purchases is highest in Hungary (67%), Bulgaria (58%), Romania (58%), Luxembourg (56%), Slovenia (55%) and Croatia (55%). It is lowest in Cyprus (26%) and Ireland (22%). 11 QA11: When you purchase products or services online in (OUR COUNTRY) or in another EU Member State, which of the following do you use? (SHOW CARD READ OUT). Possible answers: A desktop computer, A laptop, A tablet, A smartphone, Other (SPONTANEOUS), None (SPONTANEOUS), Don t know. 14

16 The proportions using a laptop are highest in Cyprus (83%), Ireland (77%) and Denmark (74%). Denmark also has a high proportion that use a tablet (23%) or a smartphone (26%), with use of these devices also high in the UK (26% use a tablet and 27% a smartphone) and Sweden (23% for each device). Luxembourg and Netherlands also have high proportions using a tablet (23% and 22% respectively). Use of a laptop for online purchases is relatively low in Hungary (30%), Romania (42%), Italy (45%) and Czech Republic (47%). Only a small proportion of people use a tablet or smartphone in Greece (1% use a tablet and 4% a smartphone), Hungary (3% for each device) and Romania (2% use a tablet and 4% a smartphone). In addition, people in Poland (3%), Croatia (3%), Bulgaria (4%) and Czech Republic (4%), are unlikely to use a tablet, while just 2% of people in Portugal use a smartphone for online purchases. Looking at socio-demographic variations, there are differences by age in the use of different devices. Older people are more likely than younger people to use a desktop computer (57% of those aged 55 or over, falling to 34% of those aged 15 to 24), but are less likely to use a laptop (49% of those aged 55 or over, rising to 68% of those aged 15 to 24), or a smartphone (4% of those aged 55 or over, rising to 21% of 15 to 24 year olds). The figures for use of a tablet are similar by age. Those who finished their education at a later stage (aged 20 or over) are more likely to use a laptop (65% compared with 49% of those ending education by the age of 15 or below), a tablet (18% compared with 9%) and a smartphone (15% compared with 9%). In addition, use of a tablet is higher among those who place themselves at the high end of the social staircase (18% compared with 9% of those at the low end) and among managers (25% compared with no more than 15% of those in other occupational groups). Men are more likely than women to use a desktop computer for online purchases (49% compared with 40%), and are also more likely to use a tablet (16% compared with 12%) and a smartphone (17% compared with 12%). The proportions using a laptop are similar (61% of men, 63% of women). Daily internet users are more likely than those who use the internet often or sometimes to buy online using a laptop (63% compared with 54%), a tablet (15% compared with 6%) and a smartphone (16% compared with 8%), while the proportions are the same for the use of a desktop computer (45%). 15

17 1.4. Digital purchases - Tickets and accommodation bookings are the most common digital purchases - If EU citizens had purchased products or services online in the last 12 months, either from sellers located inside their own country or from those based in other EU countries, they were shown a list of products or services, and asked which they had purchased and had delivered to them digitally 12. EU citizens are most likely to make digital purchases for tickets and bookings: 30% have purchased travel tickets in the last 12 months, while 24% have made accommodation bookings and 23% have purchased tickets for events such as concerts. One in six (16%) have purchased and downloaded music, while 13% have downloaded smartphone applications, 13% computer software and 11% games. Other digital products or services include reading material such as magazines, newspapers, e-books or audiobooks (11%), films (10%), telecommunication services (8%) and financial or insurance services (6%), while 7% of respondents spontaneously mention another type of service or product. Around one in three (32%) say that they have not purchased any of the listed products for digital delivery. MULTIPLE ANSWERS POSSIBLE Respondents who purchased products or services online from sellers located in their own country or in another EU Member State (n=11,220 in EU27) 12 QA9: In the last 12 months, have you purchased any of the following products or services online in (OUR COUNTRY) or in another EU Member State which were delivered to you digitally (e.g. by , download, streaming, etc.)? Possible answers: Music; Films; Magazines, newspapers, e-books or audiobooks; Financial or insurance services; Computer software; Telecommunication services (e.g. TV, Internet, phone); Accommodation bookings (e.g. hotels); Travel tickets (e.g. trains, flights); Tickets for events (e.g. concerts); Games; Smartphone applications; Other (SPONTANEOUS); None (SPONTANEOUS); Don t know. 16

18 There is a broad division between citizens in EU15 countries and those in NMS12 countries. The proportions that say they have purchased the various products or services digitally are consistently higher among EU15 citizens than among NMS12 citizens. The difference is greatest for travel tickets (33% compared with 13%), accommodation bookings (26% compared with 12%) and tickets for events (25% compared with 12%). Specifically, three countries stand out as having large proportions of citizens buying the various products and services digitally: Denmark, Luxembourg and Sweden. The figures in Denmark are particularly high for tickets for events (47%) and smartphone applications (40%), while people in Luxembourg are most likely to buy magazines, newspapers, e-books and audio books online (24%). Sweden has the highest figures for travel tickets (59%) and accommodation bookings (46%). In addition, the proportion that buys music digitally is highest in the UK (28%). As noted above, lower figures tend to be seen in NMS12 countries. The lowest figures are seen in Estonia for buying music (4% -same levels in Slovenia and Slovakia), computer software (4%) and films (3%), while Hungary also has the lowest figure for computer software (4%), as well as for smartphone applications (2%). Romania has the lowest proportions for tickets for events (5%) and games (3%), while the proportions who buy travel tickets (8%) and reading material (4%) are lowest in Poland. The proportion that say they have not purchased any of the listed products or services digitally is highest in Croatia (57%). In particular, the proportions who buy films online (2%) and travel tickets (15%) are relatively low in Croatia. 17

19 MULTIPLE ANSWERS POSSIBLE Respondents who purchased products or services online from sellers located in their own country or in another EU Member State (n=11,220 in EU27) Men are more likely than women to have purchased most of the various products and services digitally; for example, 18% of men have purchased computer software, compared to 7% of women. The figures are very similar for tickets (for both travel and events) and accommodation bookings. Younger people are more likely than older people to have purchased music, films and games to download. For example, 18% of people aged have purchased games, falling to 4% of those aged 55 or over. People aged 55 or over are also less likely to have purchased smartphone applications (6% compared with at least 13% in other age groups). By contrast, younger people (aged 15-24) are less likely to have purchased 18

20 accommodation bookings (12%) and travel tickets (22%) than people aged 25 or over. For the other types of products and services, the figures are similar by age group. People who are more highly qualified are more likely to have purchased the various products and services digitally. This is most pronounced in relation to tickets for events, travel tickets and accommodation bookings. For example, 38% of those who ended their education at the age of 20 or over purchased travel tickets digitally, compared with 23% of those who ended education between the ages of 16 and 19, and 25% who ended education by the age of 15 or below. Tickets and accommodation bookings are also more likely to be purchased digitally by those who are higher on the social staircase and by managers and self-employed people. For example, the proportion who have purchased accommodation bookings is 35% for managers and 36% for self-employed people, compared with no more than 29% in other occupational groups. Similarly, 32% of people who place themselves at the high end of the social staircase have booked accommodation digitally, compared with 16% of those at the low end. Figures also tend to be lower in rural areas. For example, 25% of those in rural areas have purchased travel tickets digitally, compared with 30% in small or mid-size towns and 36% in large towns. People who purchase products and services from other countries, particularly those outside the EU, are more likely to buy the various items digitally. For example, the proportion who purchase computer software is 26% among those who buy online from outside the EU, 19% among those buy from other EU countries, and 13% among those who buy online from sellers located inside their own country. People who use the internet every day are more likely to purchase all of the various products and services digitally, compared with those that use the internet often or sometimes. 19

EUROPEAN YOUTH: PARTICIPATION IN DEMOCRATIC LIFE

EUROPEAN YOUTH: PARTICIPATION IN DEMOCRATIC LIFE Flash Eurobarometer EUROPEAN YOUTH: PARTICIPATION IN DEMOCRATIC LIFE REPORT Fieldwork: April 2013 Publication: May 2013 This survey has been requested by the European Commission, Directorate-General for

More information

RETAIL FINANCIAL SERVICES

RETAIL FINANCIAL SERVICES Special Eurobarometer 373 RETAIL FINANCIAL SERVICES REPORT Fieldwork: September 211 Publication: March 212 This survey has been requested by Directorate-General Internal Market and Services and co-ordinated

More information

RETAIL FINANCIAL SERVICES

RETAIL FINANCIAL SERVICES Special Eurobarometer 373 RETAIL FINANCIAL SERVICES REPORT Fieldwork: September 211 Publication: April 212 This survey has been requested by the European Commission, Directorate-General Internal Market

More information

EUROPEAN AREA OF SKILLS AND QUALIFICATIONS

EUROPEAN AREA OF SKILLS AND QUALIFICATIONS EUROPEAN AREA OF SKILLS AND QUALIFICATIONS REPORT Fieldwork: April - May 2014 Publication: June 2014 This survey has been requested by the European Commission, Directorate-General for Education and Culture

More information

Special Eurobarometer 390 CYBER SECURITY REPORT

Special Eurobarometer 390 CYBER SECURITY REPORT Special Eurobarometer 390 CYBER SECURITY REPORT Fieldwork: March 2012 Publication: July 2012 This survey has been requested by the European Commission, Directorate-General Home Affairs and co-ordinated

More information

CROSS-BORDER ACCESS TO ONLINE CONTENT

CROSS-BORDER ACCESS TO ONLINE CONTENT Flash Eurobarometer CROSS-BORDER ACCESS TO ONLINE CONTENT REPORT Fieldwork: January 2015 Publication: August 2015 This survey has been requested by the European Commission, Directorate-General for Networks,

More information

Special Eurobarometer 423 CYBER SECURITY REPORT

Special Eurobarometer 423 CYBER SECURITY REPORT Special Eurobarometer 423 CYBER SECURITY REPORT Fieldwork: October 2014 Publication: February 2015 This survey has been requested by the European Commission, Directorate-General for Home Affairs and co-ordinated

More information

INNOBAROMETER 2015 - THE INNOVATION TRENDS AT EU ENTERPRISES

INNOBAROMETER 2015 - THE INNOVATION TRENDS AT EU ENTERPRISES Eurobarometer INNOBAROMETER 2015 - THE INNOVATION TRENDS AT EU ENTERPRISES REPORT Fieldwork: February 2015 Publication: September 2015 This survey has been requested by the European Commission, Directorate-General

More information

EUROPEAN CITIZENS DIGITAL HEALTH LITERACY

EUROPEAN CITIZENS DIGITAL HEALTH LITERACY Flash Eurobarometer EUROPEAN CITIZENS DIGITAL HEALTH LITERACY REPORT Fieldwork: September 2014 Publication: November 2014 This survey has been requested by the European Commission, Directorate-General

More information

YOUNG PEOPLE AND DRUGS

YOUNG PEOPLE AND DRUGS Eurobarometer YOUNG PEOPLE AND DRUGS REPORT Fieldwork: June 2014 Publication: August 2014 This survey has been requested by the European Commission, Directorate-General for Justice and co-ordinated by

More information

THE ROLE OF PUBLIC SUPPORT IN THE COMMERCIALISATION OF INNOVATIONS

THE ROLE OF PUBLIC SUPPORT IN THE COMMERCIALISATION OF INNOVATIONS Flash Eurobarometer THE ROLE OF PUBLIC SUPPORT IN THE COMMERCIALISATION OF INNOVATIONS REPORT Fieldwork: January February 2014 Publication: May 2014 This survey has been requested by the European Commission,

More information

PUBLIC ATTITUDES TOWARDS ROBOTS

PUBLIC ATTITUDES TOWARDS ROBOTS Special Eurobarometer 382 PUBLIC ATTITUDES TOWARDS ROBOTS REPORT Fieldwork: February - March 2012 Publication: September 2012 This survey has been requested by Directorate-General for Information Society

More information

Special Eurobarometer 423 CYBER SECURITY SUMMARY

Special Eurobarometer 423 CYBER SECURITY SUMMARY Special Eurobarometer 423 CYBER SECURITY SUMMARY Fieldwork: October 2014 Publication: February 2015 This survey has been requested by the European Commission, Directorate-General for Home Affairs and co-ordinated

More information

ATTITUDES OF EUROPEANS TOWARDS BUILDING THE SINGLE MARKET FOR GREEN PRODUCTS

ATTITUDES OF EUROPEANS TOWARDS BUILDING THE SINGLE MARKET FOR GREEN PRODUCTS Eurobarometer ATTITUDES OF EUROPEANS TOWARDS BUILDING THE SINGLE MARKET FOR GREEN PRODUCTS REPORT Fieldwork: December 2012 Publication: July 2013 This survey has been requested by the European Commission,

More information

User language preferences online. Analytical report

User language preferences online. Analytical report Flash Eurobarometer 313 The Gallup Organization Flash Eurobarometer European Commission User language preferences online Analytical report Fieldwork: January 2011 Publication: May 2011 This survey was

More information

HOW COMPANIES INFLUENCE OUR SOCIETY: CITIZENS VIEW

HOW COMPANIES INFLUENCE OUR SOCIETY: CITIZENS VIEW Flash Eurobarometer HOW COMPANIES INFLUENCE OUR SOCIETY: CITIZENS VIEW REPORT Fieldwork: October-November 2012 Publication: April 2013 This survey has been requested by the European Commission, Directorate-General

More information

Responsible Research and Innovation (RRI), Science and Technology

Responsible Research and Innovation (RRI), Science and Technology Special Eurobarometer 401 Responsible Research and Innovation (RRI), Science and Technology REPORT Fieldwork: April - May 2013 Publication: November 2013 This survey has been requested by the European

More information

Monitoring the social impact of the crisis: public perceptions in the European Union (wave 6) REPORT

Monitoring the social impact of the crisis: public perceptions in the European Union (wave 6) REPORT Eurobarometer Monitoring the social impact of the crisis: public perceptions in the European Union (wave 6) REPORT Fieldwork: December 2011 Publication: April 2012 This survey has been requested by Directorate-General

More information

ATTITUDES OF EUROPEANS TOWARDS WASTE MANAGEMENT AND RESOURCE EFFICIENCY

ATTITUDES OF EUROPEANS TOWARDS WASTE MANAGEMENT AND RESOURCE EFFICIENCY Flash Eurobarometer ATTITUDES OF EUROPEANS TOWARDS WASTE MANAGEMENT AND RESOURCE EFFICIENCY REPORT Fieldwork: December 0 Publication: June 0 This survey has been requested by the European Commission, Directorate-General

More information

Special Eurobarometer 452. Report. Media pluralism and democracy

Special Eurobarometer 452. Report. Media pluralism and democracy Media pluralism and democracy Fieldwork September-October 2016 Publication Survey requested by the European Commission, Directorate-General for Justice and Consumers and co-ordinated by the Directorate-General

More information

ATTITUDES OF EUROPEANS TOWARDS BUILDING THE SINGLE MARKET FOR GREEN PRODUCTS

ATTITUDES OF EUROPEANS TOWARDS BUILDING THE SINGLE MARKET FOR GREEN PRODUCTS Flash Eurobarometer 367 ATTITUDES OF EUROPEANS TOWARDS BUILDING THE SINGLE MARKET FOR GREEN PRODUCTS SUMMARY Fieldwork: December 2012 Publication: July 2013 This survey has been requested by the European

More information

BUILDING THE DIGITAL SINGLE MARKET CROSS BORDER DEMAND FOR CONTENT SERVICES

BUILDING THE DIGITAL SINGLE MARKET CROSS BORDER DEMAND FOR CONTENT SERVICES Special Eurobarometer 366 BUILDING THE DIGITAL SINGLE MARKET CROSS BORDER DEMAND FOR CONTENT SERVICES REPORT Fieldwork: April - May 2011 This survey has been requested by the European Commission, Directorate-General

More information

EUROPEANS SATISFACTION WITH RAIL SERVICES

EUROPEANS SATISFACTION WITH RAIL SERVICES Flash Eurobarometer 382a EUROPEANS SATISFACTION WITH RAIL SERVICES SUMMARY Fieldwork: September 2013 Publication: December 2013 This survey has been requested by the European Commission, Directorate-General

More information

CROSS-BORDER ACCESS TO ONLINE CONTENT

CROSS-BORDER ACCESS TO ONLINE CONTENT Flash Eurobarometer 411 CROSS-BORDER ACCESS TO ONLINE CONTENT SUMMARY Fieldwork: January 2015 Publication: August 2015 This survey has been requested by the European Commission, Directorate-General for

More information

E-COMMUNICATIONS AND TELECOM SINGLE MARKET HOUSEHOLD SURVEY

E-COMMUNICATIONS AND TELECOM SINGLE MARKET HOUSEHOLD SURVEY Special Eurobarometer 414 E-COMMUNICATIONS AND TELECOM SINGLE MARKET HOUSEHOLD SURVEY REPORT Fieldwork: January 2014 Publication: March 2014 This survey has been requested by the European Commission, Directorate-General

More information

BUSINESS-TO-BUSINESS ALTERNATIVE DISPUTE RESOLUTION IN THE EU

BUSINESS-TO-BUSINESS ALTERNATIVE DISPUTE RESOLUTION IN THE EU Flash Eurobarometer BUSINESS-TO-BUSINESS ALTERNATIVE DISPUTE RESOLUTION IN THE EU REPORT Fieldwork: March-April 22 Publication: November 22 This survey has been requested by Directorate-General for Justice

More information

EN 106 EN 4. THE MOBILE USE OF THE INTERNET BY INDIVIDUALS AND ENTERPRISES. 4.1. Introduction

EN 106 EN 4. THE MOBILE USE OF THE INTERNET BY INDIVIDUALS AND ENTERPRISES. 4.1. Introduction 4. THE MOBILE USE OF THE INTERNET BY INDIVIDUALS AND ENTERPRISES 4.1. Introduction This chapter looks at mobile use of the internet by individuals and enterprises, benefiting from new data collected in

More information

INVESTING IN INTANGIBLES: ECONOMIC ASSETS AND INNOVATION DRIVERS FOR GROWTH

INVESTING IN INTANGIBLES: ECONOMIC ASSETS AND INNOVATION DRIVERS FOR GROWTH Flash Eurobarometer INVESTING IN INTANGIBLES: ECONOMIC ASSETS AND INNOVATION DRIVERS FOR GROWTH REPORT Fieldwork: January February 213 Publication: May 213 This survey has been requested by the European

More information

INNOVATION IN THE PUBLIC SECTOR: ITS PERCEPTION IN AND IMPACT ON BUSINESS

INNOVATION IN THE PUBLIC SECTOR: ITS PERCEPTION IN AND IMPACT ON BUSINESS Flash Eurobarometer INNOVATION IN THE PUBLIC SECTOR: ITS PERCEPTION IN AND IMPACT ON BUSINESS REPORT Fieldwork: February-March 22 Publication: June 22 This survey has been requested by the European Commission,

More information

RETAILERS ATTITUDES TOWARDS CROSS- BORDER TRADE AND CONSUMER PROTECTION

RETAILERS ATTITUDES TOWARDS CROSS- BORDER TRADE AND CONSUMER PROTECTION Eurobarometer RETAILERS ATTITUDES TOWARDS CROSS- BORDER TRADE AND CONSUMER PROTECTION REPORT Fieldwork: September - October 2012 Publication: June 2013 This survey has been requested by the European Commission,

More information

Attitudes towards vocational education and training

Attitudes towards vocational education and training Special Eurobarometer 369 European Commission Attitudes towards vocational education and training REPORT Special Eurobarometer 369 / Wave TNS opinion & social Fieldwork: June Publication: September This

More information

INTRODUCTION... 2. I. Participation in the 2014 European elections... 3

INTRODUCTION... 2. I. Participation in the 2014 European elections... 3 ?? Directorate-General for Communication PUBLIC OPINION MONITORING UNIT 2014 EUROPEAN ELECTIONS DESK RESEARCH Brussels, April 2015 Profile of voters and abstainees in the European elections 2014 INTRODUCTION...

More information

Internal Market: Awareness, Perceptions and Impacts

Internal Market: Awareness, Perceptions and Impacts Special Eurobarometer 363 European Commission Internal Market: Awareness, Perceptions and Impacts REPORT Special Eurobarometer 363 / Wave TNS opinion & social Fieldwork: February-March 2011 Publication:

More information

E-COMMUNICATIONS HOUSEHOLD SURVEY

E-COMMUNICATIONS HOUSEHOLD SURVEY Special Eurobarometer 396 E-COMMUNICATIONS HOUSEHOLD SURVEY REPORT Fieldwork: February - March 2013 Publication: November 2013 This survey has been requested by the European Commission, Directorate-General

More information

Special Eurobarometer 431 DATA PROTECTION REPORT

Special Eurobarometer 431 DATA PROTECTION REPORT Special Eurobarometer 431 DATA PROTECTION REPORT Fieldwork: March 2015 Publication: June 2015 This survey has been requested by the European Commission, Directorate-General for Justice and Consumers and

More information

ATTITUDES OF EUROPEANS TOWARDS TOBACCO AND ELECTRONIC CIGARETTES

ATTITUDES OF EUROPEANS TOWARDS TOBACCO AND ELECTRONIC CIGARETTES Special Eurobarometer 429 ATTITUDES OF EUROPEANS TOWARDS TOBACCO AND ELECTRONIC CIGARETTES REPORT Fieldwork: November-December 2014 Publication: May 2015 This survey has been requested by the European

More information

Special Eurobarometer 397 CORRUPTION REPORT

Special Eurobarometer 397 CORRUPTION REPORT Special Eurobarometer 397 CORRUPTION REPORT Fieldwork: February - March 213 Publication: February 214 This survey has been requested by the European Commission, Directorate-General for Home Affairs and

More information

Health and long-term care in the European Union

Health and long-term care in the European Union Special Eurobarometer European Commission Health and long-term care in the European Union Fieldwork: May June 2007 Publication: December 2007 Report Special Eurobarometer 283/ Wave 67.3 TNS Opinion & Social

More information

PREFERENCES OF EUROPEANS TOWARDS TOURISM

PREFERENCES OF EUROPEANS TOWARDS TOURISM Eurobarometer PREFERENCES OF EUROPEANS TOWARDS TOURISM REPORT Fieldwork: January 2014 Publication: February 2014 This survey has been requested by the European Commission, Directorate-General for Enterprise

More information

ATTITUDES OF EUROPEANS TOWARDS TOBACCO

ATTITUDES OF EUROPEANS TOWARDS TOBACCO Special Eurobarometer 385 ATTITUDES OF EUROPEANS TOWARDS TOBACCO REPORT Fieldwork: February - March 2012 Publication: May 2012 This survey has been requested by the European Commission, Directorate-General

More information

Special Eurobarometer 442. Summary. Attitudes of Europeans towards Animal Welfare

Special Eurobarometer 442. Summary. Attitudes of Europeans towards Animal Welfare Fieldwork Publication March 2016 Survey requested by the European Commission, Directorate-General for Health and Food Safety and co-ordinated by the Directorate-General for Communication This document

More information

PATIENTS RIGHTS IN CROSS-BORDER HEALTHCARE IN THE EUROPEAN UNION

PATIENTS RIGHTS IN CROSS-BORDER HEALTHCARE IN THE EUROPEAN UNION Special Eurobarometer 425 PATIENTS RIGHTS IN CROSS-BORDER HEALTHCARE IN THE EUROPEAN UNION REPORT Fieldwork: October 2014 Publication: May 2015 This survey has been requested by the European Commission,

More information

Flash Eurobarometer 355 SPACE ACTIVITIES REPORT

Flash Eurobarometer 355 SPACE ACTIVITIES REPORT Flash Eurobarometer SPACE ACTIVITIES REPORT Fieldwork: July 2012 Publication: September 2012 This survey has been requested by the European Commission, Directorate-General Enterprise and Industry and co-ordinated

More information

CONSUMERS ATTITUDES TOWARDS CROSS- BORDER TRADE AND CONSUMER PROTECTION

CONSUMERS ATTITUDES TOWARDS CROSS- BORDER TRADE AND CONSUMER PROTECTION Eurobarometer CONSUMERS ATTITUDES TOWARDS CROSS- BORDER TRADE AND CONSUMER PROTECTION REPORT Fieldwork: September 2011 Publication: May 2012 This survey has been requested by the European Commission, Directorate-General

More information

COMPANIES ENGAGED IN ONLINE ACTIVITIES

COMPANIES ENGAGED IN ONLINE ACTIVITIES Flash Eurobarometer 413 COMPANIES ENGAGED IN ONLINE ACTIVITIES SUMMARY Fieldwork: January-February 2015 Publication: May 2015 This survey has been requested by the European Commission, Directorate-General

More information

Attitudes towards vocational education and training

Attitudes towards vocational education and training Special Eurobarometer 369 European Commission Attitudes towards vocational education and training SUMMARY Special Eurobarometer 369 / Wave EB75.4 TNS opinion & social Fieldwork: June 2011 Publication:

More information

Family Law. Analytical Report

Family Law. Analytical Report Flash Eurobarometer European Commission Family Law Analytical Report Fieldwork: June 2006 Report: October 2006 Flash Eurobarometer 188 The Gallup Organization This survey was requested by Directorate-General

More information

THE EUROPEAN EMERGENCY NUMBER 112

THE EUROPEAN EMERGENCY NUMBER 112 Flash Eurobarometer 368 THE EUROPEAN EMERGENCY NUMBER 112 SUMMARY Fieldwork: January 2013 Publication: February 2013 This survey has been requested by the European Commission, Directorate-General for Communications

More information

Special Eurobarometer 379 FUTURE OF EUROPE REPORT. This survey has been requested by the European Commission, Directorate-General for Communication.

Special Eurobarometer 379 FUTURE OF EUROPE REPORT. This survey has been requested by the European Commission, Directorate-General for Communication. Special Eurobarometer 379 FUTURE OF EUROPE REPORT Fieldwork: December 2011 Publication: April 2012 This survey has been requested by the European Commission, Directorate-General for Communication. http://ec.europa.eu/public_opinion/index_en.htm

More information

SURVEY ON THE TRAINING OF GENERAL CARE NURSES IN THE EUROPEAN UNION. The current minimum training requirements for general care nurses

SURVEY ON THE TRAINING OF GENERAL CARE NURSES IN THE EUROPEAN UNION. The current minimum training requirements for general care nurses SURVEY ON THE TRAINING OF GENERAL CARE NURSES IN THE EUROPEAN UNION This survey serves as a background document for the discussion of the Commission's legislative proposal to modernize the minimum requirements

More information

WOMEN IN DECISION-MAKING POSITIONS

WOMEN IN DECISION-MAKING POSITIONS Special Eurobarometer 376 WOMEN IN DECISION-MAKING POSITIONS REPORT Fieldwork: September 2011 Publication: March 2012 This survey has been requested by Directorate-General Justice and co-ordinated by Directorate-

More information

Family Law. Fieldwork: June 2006 Report: October 2006

Family Law. Fieldwork: June 2006 Report: October 2006 The Gallup Organization Flash EB N o 188 Consular Protection and Family Law Flash Eurobarometer European Commission Family Law Summary Fieldwork: June 06 Report: October 06 Flash Eurobarometer 188 The

More information

E-COMMUNICATIONS HOUSEHOLD SURVEY

E-COMMUNICATIONS HOUSEHOLD SURVEY Special Eurobarometer 381 E-COMMUNICATIONS HOUSEHOLD SURVEY REPORT Fieldwork: December 2011 Publication: June 2012 This survey has been requested by the European Commission, Directorate-General for Information

More information

PREFERENCES OF EUROPEANS TOWARDS TOURISM

PREFERENCES OF EUROPEANS TOWARDS TOURISM Flash Eurobarometer 414 PREFERENCES OF EUROPEANS TOWARDS TOURISM SUMMARY Fieldwork: January 2015 Publication: March 2015 This survey has been requested by the European Commission, Directorate-General for

More information

Patient safety and quality of healthcare

Patient safety and quality of healthcare Special Eurobarometer European Commission Patient safety and quality of healthcare Full report Fieldwork September-October 2009 Publication April 2010 Special Eurobarometer 327 / Wave - European Opinion

More information

THE ELECTRONIC CUSTOMS IMPLEMENTATION IN THE EU

THE ELECTRONIC CUSTOMS IMPLEMENTATION IN THE EU Flash Eurobarometer THE ELECTRONIC CUSTOMS IMPLEMENTATION IN THE EU REPORT Fieldwork: April-May 214 Publication: October 214 This survey has been requested by the European Commission, Directorate-General

More information

E-Communications Household Survey. Report. Fieldwork: November - December 2009 Publication: October 2010. Special Eurobarometer 335

E-Communications Household Survey. Report. Fieldwork: November - December 2009 Publication: October 2010. Special Eurobarometer 335 Special Eurobarometer 335 European Commission E-Communications Household Survey Report Fieldwork: November - December 2009 Publication: October 2010 Special Eurobarometer 335 / Wave TNS Opinion & Social

More information

Domestic Violence against Women. Report. Fieldwork: February March 2010 Publication: September 2010. Special Eurobarometer 344

Domestic Violence against Women. Report. Fieldwork: February March 2010 Publication: September 2010. Special Eurobarometer 344 Special Eurobarometer 344 European Commission Domestic Violence against Women Report Fieldwork: February March 2010 Publication: September 2010 Special Eurobarometer 344 / Wave TNS Opinion & Social This

More information

SMES, RESOURCE EFFICIENCY AND GREEN MARKETS

SMES, RESOURCE EFFICIENCY AND GREEN MARKETS Eurobarometer SMES, RESOURCE EFFICIENCY AND GREEN MARKETS REPORT Fieldwork: September 2013 Publication: December 2013 This survey has been requested by the European Commission, Directorate-General for

More information

SMES, RESOURCE EFFICIENCY AND GREEN MARKETS

SMES, RESOURCE EFFICIENCY AND GREEN MARKETS Flash Eurobarometer 381 SMES, RESOURCE EFFICIENCY AND GREEN MARKETS SUMMARY Fieldwork: September 2013 Publication: December 2013 This survey has been requested by the European Commission, Directorate-General

More information

Towards a safer use of the Internet for children in the EU a parents perspective. Analytical report

Towards a safer use of the Internet for children in the EU a parents perspective. Analytical report Flash Eurobarometer 248 The Gallup Organisation Analytical Report Flash EB N o 251 Public attitudes and perceptions in the euro area Flash Eurobarometer European Commission Towards a safer use of the Internet

More information

Third quarter of 2014 Annual growth in labour costs down to 1.3% in euro area Stable at 1.4% in EU28

Third quarter of 2014 Annual growth in labour costs down to 1.3% in euro area Stable at 1.4% in EU28 198/2014-17 December 2014 Third quarter of 2014 Annual growth in labour costs down to 1.3% in euro area Stable at 1.4% in EU28 Hourly labour costs 1 rose by 1.3% in the euro area 2 (EA18) and by 1.4% in

More information

ENTERING THE EU BORDERS & VISAS THE SCHENGEN AREA OF FREE MOVEMENT. EU Schengen States. Non-Schengen EU States. Non-EU Schengen States.

ENTERING THE EU BORDERS & VISAS THE SCHENGEN AREA OF FREE MOVEMENT. EU Schengen States. Non-Schengen EU States. Non-EU Schengen States. ENTERING THE EU BORDERS & VISAS THE SCHENGEN AREA OF FREE MOVEMENT An area without internal borders where EU citizens and non-eu nationals may move freely EU Schengen States Non-Schengen EU States IS Azores

More information

Fieldwork September October 2006 Publication March 2007

Fieldwork September October 2006 Publication March 2007 Special Eurobarometer European Commission Roaming Fieldwork September October 2006 Publication March 2007 Special Eurobarometer 269 / Wave 66.1 TNS Opinion & Social This survey was requested by Directorate

More information

Study on comparison tools and third-party verification schemes

Study on comparison tools and third-party verification schemes Justice and Consumers Study on comparison tools and third-party verification schemes ECCG 25/03/2015 Julien Brugerolle JUST E6 Introduction Study objectives Explore consumer behavioural patterns in the

More information

ERMInE Database. Presentation by Nils Flatabø SINTEF Energy Research. ERMInE Workshop 2 - Northern Europe Oslo, 1. November 2006

ERMInE Database. Presentation by Nils Flatabø SINTEF Energy Research. ERMInE Workshop 2 - Northern Europe Oslo, 1. November 2006 ERMInE Database Presentation by Nils Flatabø SINTEF Energy Research ERMInE Workshop 2 - Northern Europe Oslo, 1. November 26 Overview Content of the Ermine Database Electronic Questionnaire RTD&D Data

More information

the environment towards Special Eurobarometer 365 Special Eurobarometer 365 / Wave EB75.2 TNS opinion & social This document of the authors.

the environment towards Special Eurobarometer 365 Special Eurobarometer 365 / Wave EB75.2 TNS opinion & social This document of the authors. Special Eurobarometer 365 European Commission Attitudes of European citizens towards the environment REPORT Special Eurobarometer 365 / Wave TNS opinion & social Fieldwork: April-May 2011 Publication:

More information

The Future European Constitution

The Future European Constitution Flash Eurobarometer European Commission The Future European Constitution Fieldwork : January 2004 Publication : February 2004 Flash Eurobarometer 159 - TNS Sofres / EOS Gallup Europe This survey was requested

More information

I have asked for asylum in the EU which country will handle my claim?

I have asked for asylum in the EU which country will handle my claim? EN I have asked for asylum in the EU which country will handle my claim? A Information about the Dublin Regulation for applicants for international protection pursuant to article 4 of Regulation (EU) No

More information

EUROPE 2020 TARGET: EARLY LEAVERS FROM EDUCATION AND TRAINING

EUROPE 2020 TARGET: EARLY LEAVERS FROM EDUCATION AND TRAINING EUROPE 2020 TARGET: EARLY LEAVERS FROM EDUCATION AND TRAINING By 2020, the share of early leavers from education and training (aged 18-24) should be less than 10% Early school leaving 1 is an obstacle

More information

ATTITUDES OF EUROPEANS TOWARDS BIODIVERSITY

ATTITUDES OF EUROPEANS TOWARDS BIODIVERSITY Special Eurobarometer ATTITUDES OF EUROPEANS TOWARDS BIODIVERSITY REPORT Fieldwork: May-June 0 Publication: October 0 This survey has been requested by the European Commission, Directorate-General for

More information

Fieldwork: November December 2010 Publication: June 2011. http://ec.europa.eu/public_opinion/index_en.htm

Fieldwork: November December 2010 Publication: June 2011. http://ec.europa.eu/public_opinion/index_en.htm Special Eurobarometer European Commission SPECIAL EUROBAROMETER 359 Attitudes on Data Protection and Electronic Identity in the European Union REPORT Fieldwork: November December 2010 Publication: June

More information

EU citizens attitudes towards alcohol

EU citizens attitudes towards alcohol Special Eurobarometer 331 European Commission EU citizens attitudes towards alcohol Fieldwork: October 2009 Publication: April 2010 Special Eurobarometer 331 / Wave TNS Opinion & Social This survey was

More information

Comparison of annuity markets (OECD National Annuity Markets: Features and Implications, Rusconi 2008) Mercer

Comparison of annuity markets (OECD National Annuity Markets: Features and Implications, Rusconi 2008) Mercer May 2009 Retirement Income/Annuities Around the World What US Policy Makers Might Learn Barbara Marder, Baltimore Global Defined Contribution Consulting Leader www.mercer.com 1 Comparison of annuity markets

More information

Attitudes of Europeans towards Tobacco. Report. Special Eurobarometer. Fieldwork October - November 2006 Publication May 2007

Attitudes of Europeans towards Tobacco. Report. Special Eurobarometer. Fieldwork October - November 2006 Publication May 2007 Special Eurobarometer European Commission Attitudes of Europeans towards Tobacco Fieldwork October - November 2006 Publication May 2007 Report Special Eurobarometer 272c / Wave 66.2 TNS Opinion & Social

More information

Dublin, March 2013. EPSO Network of Experts in the field of Personnel Selection 14th March 2013

Dublin, March 2013. EPSO Network of Experts in the field of Personnel Selection 14th March 2013 Dublin, March 2013 EPSO Network of Experts in the field of Personnel Selection 14th March 2013 On-going and upcoming competitions AD2012 by Citizenship AD2012 Citizenship %EU Population validated application

More information

European judicial training 2014. Justice

European judicial training 2014. Justice European judicial training 2014 Justice Europe Direct is a service to help you find answers to your questions about the European Union. Freephone number (*): 00 800 6 7 8 9 10 11 (*) Certain mobile telephone

More information

AIDS Prevention. Fieldwork September to December 2005 Publication February 2006

AIDS Prevention. Fieldwork September to December 2005 Publication February 2006 Special Eurobarometer European Commission AIDS Prevention Fieldwork September to December 2005 Publication February 2006 Special Eurobarometer 240 / Wave 64.1 and 64.3 TNS Opinion & Social This survey

More information

Europeans and mobility: first results of an EU-wide survey

Europeans and mobility: first results of an EU-wide survey Europeans and mobility: first results of an EU-wide survey Are Europeans ready to seize the opportunities that mobility offers in today's labour markets? Are EU citizens aware of their rights and opportunities?

More information

Finnish foreign trade 2015 Figures and diagrams FINNISH CUSTOMS Statistics 1

Finnish foreign trade 2015 Figures and diagrams FINNISH CUSTOMS Statistics 1 Finnish foreign trade 215 Figures and diagrams 29.2.216 FINNISH CUSTOMS Statistics 1 IMPORTS, EXPORTS AND TRADE BALANCE 199-215 7 billion e 6 5 4 3 2 1-1 9 91 92 93 94 95 96 97 98 99 1 2 3 4 5 6 7 8 9

More information

Road safety. Analytical report. Flash Eurobarometer 301 The Gallup Organization

Road safety. Analytical report. Flash Eurobarometer 301 The Gallup Organization Flash Eurobarometer 301 The Gallup Organization Flash Eurobarometer European Commission Road safety Analytical report Fieldwork: June 2010 Publication: July 2010 This survey was requested by Directorate-General

More information

Fieldwork: October 2009 Publication: February 2010

Fieldwork: October 2009 Publication: February 2010 SPECIAL EUROBAROMETER 329 Special Eurobarometer 330 Health Determinants Report Oral health Fieldwork: October 2009 Publication: February 2010 Special Eurobarometer 330 / Wave TNS Opinion & Social This

More information

Implementing the cooperation mechanisms of the RES directive current status and open questions

Implementing the cooperation mechanisms of the RES directive current status and open questions Implementing the cooperation mechanisms of the RES directive current status and open questions Corinna Klessmann, Ecofys Germany RE-SHAPING Workshop, Vilnius, 16.05.2011 Supported by Intelligent Energy

More information

E-Communications Household Survey. Summary. Fieldwork: November - December 2009 Publication: October 2010. Special Eurobarometer 335

E-Communications Household Survey. Summary. Fieldwork: November - December 2009 Publication: October 2010. Special Eurobarometer 335 Special Eurobarometer 335 European Commission E-Communications Household Survey Summary Fieldwork: November - December 2009 Publication: October 2010 Special Eurobarometer 335 / Wave 72.5 TNS Opinion &

More information

SURVEY OF SCHOOLS: ICT IN EDUCATION COUNTRY PROFILE: CZECH REPUBLIC

SURVEY OF SCHOOLS: ICT IN EDUCATION COUNTRY PROFILE: CZECH REPUBLIC SURVEY OF SCHOOLS: ICT IN EDUCATION COUNTRY PROFILE: CZECH REPUBLIC November 2012 This report was prepared by the Contractor: European Schoolnet and University of Liège under contract SMART 2010/0039.

More information

Update of trade weights data underlying the EERs and HCIs: extending the group of 20 trading partners to include Croatia from 1 July 2013

Update of trade weights data underlying the EERs and HCIs: extending the group of 20 trading partners to include Croatia from 1 July 2013 1 Update of trade weights data underlying the EERs and HCIs: extending the group of 20 trading partners to include Croatia from 1 July 2013 The trade weights underlying the calculation of the effective

More information

The coverage rate of social benefits. Research note 9/2013

The coverage rate of social benefits. Research note 9/2013 Research note 9/2013 SOCIAL SITUATION OBSERVATORY INCOME DISTRIBUTION AND LIVING CONDITIONS APPLICA (BE), EUROPEAN CENTRE FOR THE EUROPEAN CENTRE FOR SOCIAL WELFARE POLICY AND RESEARCH (AT), ISER UNIVERSITY

More information

EUROPE 2020 TARGET: TERTIARY EDUCATION ATTAINMENT

EUROPE 2020 TARGET: TERTIARY EDUCATION ATTAINMENT EUROPE 2020 TARGET: TERTIARY EDUCATION ATTAINMENT Low tertiary or equivalent education attainment levels create skills bottlenecks in knowledgeintensive economic sectors and hamper productivity, innovation

More information

European Research Council

European Research Council ERC Starting Grant Outcome: Indicative statistics Reproduction is authorised provided the source ERC is acknowledged ERCEA/JH. ERC Starting Grant: call Submitted and selected proposals by domain Submitted

More information

LATVIA S PENSION SYSTEM: CURRENT SITUATION AND FUTURE PROSPECTS. Monika Queisser Directorate for Employment, Labour and Social Affairs, OECD

LATVIA S PENSION SYSTEM: CURRENT SITUATION AND FUTURE PROSPECTS. Monika Queisser Directorate for Employment, Labour and Social Affairs, OECD LATVIA S PENSION SYSTEM: CURRENT SITUATION AND FUTURE PROSPECTS Monika Queisser Directorate for Employment, Labour and Social Affairs, OECD Demographic challenges Major demographic trends in Latvia Declining

More information

Special Eurobarometer 413 FUTURE OF EUROPE REPORT

Special Eurobarometer 413 FUTURE OF EUROPE REPORT Special Eurobarometer 413 FUTURE OF EUROPE REPORT Fieldwork: January 2014 Publication: March 2014 This survey has been requested by the European Commission, Directorate-General for Communication and co-ordinated

More information

Finnish foreign trade 2014 Figures and diagrams. 27.2.2015 FINNISH CUSTOMS Statistics 1

Finnish foreign trade 2014 Figures and diagrams. 27.2.2015 FINNISH CUSTOMS Statistics 1 Finnish foreign trade 214 Figures and diagrams 27.2.215 FINNISH CUSTOMS Statistics 1 IMPORTS, EXPORTS AND TRADE BALANCE 199-214 7 billion e 6 5 4 3 2 1-1 9 91 92 93 94 95 96 97 98 99 1 2 3 4 5 6 7 8 9

More information

COMMISSION STAFF WORKING DOCUMENT. Digital Agenda Scoreboard 2013 CHAPTER 3

COMMISSION STAFF WORKING DOCUMENT. Digital Agenda Scoreboard 2013 CHAPTER 3 EUROPEAN COMMISSION Brussels, 12.06.2013 SWD(2013) 217 final COMMISSION STAFF WORKING DOCUMENT Digital Agenda Scoreboard 2013 CHAPTER 3 EN EN 3. INTERNET USE AND SKILLS 3.1. Introduction This chapter looks

More information

Number of resident patent applications to the European Patent Office per 1 million population

Number of resident patent applications to the European Patent Office per 1 million population CENTRAL STATISTICAL OFFICE STATISTICAL OFFICE IN KATOWICE Sustainable Development Indicators. National module More information: for substantive matters concerning: national indicators and those on the

More information

SURVEY OF SCHOOLS: ICT IN EDUCATION COUNTRY PROFILE: NORWAY

SURVEY OF SCHOOLS: ICT IN EDUCATION COUNTRY PROFILE: NORWAY SURVEY OF SCHOOLS: ICT IN EDUCATION COUNTRY PROFILE: NORWAY November 2012 This report was prepared by the Contractor: European Schoolnet and University of Liège under contract SMART 2010/0039. The views

More information

Joint Research Centre (JRC) Economic Analysis of Electronic Identification (EID) of Small Ruminants in Member States

Joint Research Centre (JRC) Economic Analysis of Electronic Identification (EID) of Small Ruminants in Member States 1 Joint Research Centre (JRC) Economic Analysis of Electronic Identification (EID) of Small Ruminants in Member States IPSC - Institute for the Protection and Security of the Citizen Ispra - Italy http://ipsc.jrc.ec.europa.eu/

More information

Europeans and their Languages

Europeans and their Languages Special Eurobarometer European Commission Europeans and their Languages Fieldwork: November December 2005 Publication: February 2006 Special Eurobarometer 243 / Wave 64.3 TNS Opinion & Social This survey

More information

Finance Office. Place of supply of rules

Finance Office. Place of supply of rules Finance Office Place of supply of rules Contents 1. Introduction 2. Sales - Supply of services 2.1 Business or Consumer 2.2 Place of belonging 2.3 General rules 2.4 Exceptions applying to the general rules

More information

Taxation of tobacco products in the European Union. Frank Van Driessche DG Taxation and Customs Union May 2006

Taxation of tobacco products in the European Union. Frank Van Driessche DG Taxation and Customs Union May 2006 1 Taxation of tobacco products in the European Union Frank Van Driessche DG Taxation and Customs Union May 2006 2 Legislation on taxation Directive 92/79/EEC (Approximation of taxes on cigarettes) Directive

More information

What do the recent regional GDP statistics tell us about Cohesion?

What do the recent regional GDP statistics tell us about Cohesion? Analysis from the CPMR Secretariat July 2015 What do the recent regional GDP statistics tell us about Cohesion? Headline messages - Recent regional GDP statistics reveal that regional disparities are on

More information