Breaking News RealPresence Video Collaboration Server (RMX) 8.1.7

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1 September 2013 Level 2 Breaking News RealPresence Video Collaboration Server (RMX) Software Release Date: July 19, 2013 (RMX 1500/2000/4000) July 30, 2013 (RP Collaboration Server 800s)

2 Disclaimer 2013 Polycom, Inc. All rights reserved. Polycom, Inc America Center Dr San Jose, CA USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice. V1 Page 2 of 16

3 Contents Module Overview... 4 Polycom RealPresence Collaboration Server (RMX) Version TIP Support with Polycom Endpoints... 5 Encryption Support with TIP... 6 Port Number Change for RealPresence Collaboration Server 800s... 6 Additional Conferencing Features... 7 Mixed AVC / SVC Support... 7 Examples of AVC and SVC Streams... 9 Conference Profile Settings for Mixed CP and SVC Conferencing Translation Pools and Resource Capacities for Mixed Conferences New SVC Features Lab Exercise / Demonstration: Mixed SVC / AVC Conference V1 Page 3 of 16

4 Module Overview This module provides an overview of the Polycom RMX 8.1 software release, which was made available in July, 2013 for all models of the Polycom RMX along with the RealPresence Collaboration Server 800s. Intended Audience This course is intended for students that are familiar with existing Polycom solutions and now want to learn about the RMX 8.1 release. Prerequisites Students should have attended RealPresence Implementation, Configuration and Troubleshooting (Level 2) RPIIT202 training or have equivalent experience with Polycom video and infrastructure products. Product Release Date RMX Version was made generally available on July 19, 2013 for the RMX product line (1500 / 2000 / 4000) and on July 30, 2013 for the RealPresence Collaboration Server 800s. Lab Exercise / Demonstration Scenario A lab exercise has been provided with this training. Detailed instructions are provided for students that have access to the necessary Polycom equipment and a recorded demonstration can be viewed as well. V1 Page 4 of 16

5 Polycom RealPresence Collaboration Server (RMX) Version RMX version introduced a wide range of new features, including support for both CP (AVC) and SVC participants in the same conference. Another major change is the way system resources are reported in the RMX Manager. RMX Ports are now counted as HD720p30. This is a change from the previous unit of measurement: CIF ports. TIP Support with Polycom Endpoints Polycom endpoints can now connect to Entry Queues, Meetings Rooms and conferences using the TIP protocol. TIP Compatibility is a setting on the Advanced tab of a CP Conference Profile as shown below: V1 Page 5 of 16

6 Encryption Support with TIP Encryption between the Polycom RealPresence Collaboration Server (RMX) and a CISCO environment is now supported. Media and control can be encrypted using SRTP/SRTCP TIP is encrypted using SRTCP SIP is encrypted using DTLS When upgrading, the RMX automatically creates a self-signed certificate to support encrypted communications with CISCO endpoints. Port Number Change for RealPresence Collaboration Server 800s When connecting to the Polycom RealPresence Collaboration Server 800s using the RMX Manager application, version requires the use of port Currently, the default ports are 80 and 443 so the user must manually enter 8080 in the MCU Properties window, as shown below: V1 Page 6 of 16

7 Additional Conferencing Features This release includes numerous new conferencing features, including: CCS Support: The Polycom Content Collaboration Solutions (CCS) Plug-in for Lync clients is now supported, allowing Lync clients to receive and send Content on a separate channel, without having to use the video channel. Content is transmitted using SIP BFCP Automatic Suppression of Noisy Endpoints: The RMX can detect AVC endpoints with a noisy audio channel and automatically mute them. This setting can be found in the Audio Settings tab of the Conference Profile, as shown below: Multiple Content Resolutions: Content can be shared in multiple streams to support H.263 and H.264 video protocols in the same conference to allow endpoints with different protocols to receive content without having to restart Content sharing in the middle of a conference AS SIP Support: The RMX can accept incoming Assured Services SIP (AS SIP) calls, place outbound AS SIP calls at varying precedence levels and accept AS SIP content Mixed AVC / SVC Support This feature enables participants with SVC-enabled endpoints and AVC endpoints to participate in the same conference. The RealPresence Collaboration Server 1500/2000/4000 in addition to the RealPresence Collaboration Server 800s - Virtual Edition, can manage a mixed CP and SVC conference. V1 Page 7 of 16

8 In a mixed CP (AVC) and SVC conference, SVC endpoints transmit multiple resolutions and temporal layers to the RealPresence Collaboration Server, while AVC endpoints send only one H.264 AVC video stream to the Collaboration Server. Other endpoint types can send different kinds of video streams. The Collaboration Server relays SVC-decoded video streams to the SVC-enabled endpoints in the conference according to their display capabilities. This enables the video conference layouts to be automatically assembled by the endpoint. AVC endpoints connected to the conference send a single H.264 AVC video stream to the Collaboration Server, which is then transcoded to SVC video streams. AVC endpoints receive a single video bit stream with the defined video conference layout from the Collaboration Server. SVC-enabled endpoints receive the AVC converted video bit streams through the Collaboration Server from the AVC endpoints as a single SVC video bit stream. In this mixed CP and SVC conferencing, both SVC and AVC endpoints in the conference receive the same CP layout. The diagram below illustrates an example of a mixed CP and SVC conferencing mode: V1 Page 8 of 16

9 Examples of AVC and SVC Streams The RealPresence Desktop application will be used to highlight the differences between a CP conference (AVC only) and a CP and SVC mixed mode conference on the RMX. Shown below are screen captures from the RealPresence Desktop while it is dialed into the two different conferences with the same five additional endpoints. Here are the call statistics for a RealPresence Desktop endpoint dialed into an RMX AVC Meeting Room (ID 1004) with five additional endpoints. Notice there are two participants shown in the listing: Local is the RealPresence Desktop endpoint and 1004 represents the RMX Meeting Room Shown below is the RealPresence Desktop endpoint dialed into a CP and SVC conference on the RMX with the same five additional endpoints. There are now multiple call streams, as the RMX is passing multiple SVC-decoded video streams to the RealPresence Desktop SVC endpoint. Notice that the RealPresence Desktop device is not currently receiving audio streams for all of the endpoints in the list, as they are currently muted. V1 Page 9 of 16

10 Conference Profile Settings for Mixed CP and SVC Conferencing To support this new capability a new Conferencing Mode is now available: CP and SVC. The RMX now ships with a default Conference Profile to support mixed CP and SVC conferences. These default settings (shown below) are also the default settings used by the RMX Manager when creating a new Conference Profile. Profile Name: Factory_Mix_SVC_CP_Video_Profile Line Rate: 1920 kbps Video Switching: Disabled Operator Conference: Disabled Encryption: Enabled Packet Loss Compensation (LPR and DBA): Enabled for AVC participants only Auto Terminate: After last participant quits Enabled Auto Redialing: Disabled Font for text over video: Enabled for AVC participants only Exclusive Content Mode: Disabled TIP Compatibility: Disabled Enabled FECC: Enabled Gathering Phase: Enabled Display Language: English Video Quality: Sharpness Maximum Resolution: Auto This profile has been assigned to the following default conference entities: Maple_Room: ID 1001 Oak_Room: ID 1002 Juniper_Room: ID 1003 Fig_Room: ID 1004 Default EQ: ID 1000 V1 Page 10 of 16

11 Translation Pools and Resource Capacities for Mixed Conferences In a mixed CP and SVC conference, video resources are allocated according to the MCU type and the translation pools (AVC to SVC and SVC to AVC) used to convert video streams. Translation pools are dynamically allocated when the conference becomes a mixed CP and SVC conference. Resources are not released when the conference stops being a mixed CP and SVC conference. Translation pools send one SVC to AVC stream with a resolution of 360p, two AVC to SVC streams with a resolution of 360p and 180p for AVC HD endpoints, and one video stream with a resolution of 180p for AVC SD endpoints. When a video stream with a resolution of 360p is not available, a video stream with a resolution of 180p is sent instead. Translations between different endpoints can be done without using the highest resolution, thus saving translation resources. CP video layouts in mixed CP and SVC conferences support the standard resolutions as in normal CP conferences. Taking these factors into consideration and the type of MCU deployed in the environment, the resource capacities for a mixed CP and SVC conference can vary. The following table describes an example of the resource capacity allocations for the RMX 2000 and 4000 models: Resource Type Mixed CP and SVC HD Number of Available Ports RMX x MPMx 20 AVC 90 SVC RMX x MPMx 40 AVC 180 SVC HD720p fps SVC Only fps In a mixed CP and SVC conference, video resources are used according to the amount of both AVC and SVC participants in the conference and according to the actual type of the conference - mixed CP and SVC conferences or CP only conferences. The ratio of resources in a mixed conference is one AVC HD (720p30) video resource to three SVC video resources, meaning for each AVC HD video resource, three SVC video resources can be allocated. V1 Page 11 of 16

12 In this resource capacity allocation example the mixed CP and SVC conference can allocate a combination of AVC and SVC ports depending on the endpoints that are defined in the actual conference. For example, a conference can be defined as a mixed CP and SVC conference but will only allocate resources as a mixed conference when both AVC and SVC endpoints join the conference. When there is only one resource type of endpoints participating in the conference, such as AVC or SVC, the resource allocations are assigned according to the type of endpoint. For instance, a mixed CP and SVC conference with HD endpoints assigned can have 60 or 120 ports allocated depending on the server configuration. When an SVC endpoint joins the conference, the conference becomes an actual mixed conference and the resource allocations are divided between the AVC and SVC endpoints. The Resource Report will reflect this by showing an increase in the resource usage. The following diagram illustrates the amount of AVC to SVC port resources that are used in an actual mixed CP and SVC conference: The following table shows the actual resource capacity utilization for both CP only and mixed CP and SVC conferences: Port Type Non-Mixed Conferences Mixed CP and SVC Conferences AVC HD AVC SD AVC CIF SVC V1 Page 12 of 16

13 The resource capacity utilization table below indicates the total amount of ports used for each port type for one MPMx media board: Port Type Maximum Ports in Non- Mixed Conferences Maximum Ports in Mixed CP and SVC Conferences AVC HD AVC SD AVC CIF SVC New SVC Features The following features have been added to SVC support in this release: SVC Encryption: SVC media streams are encrypted using SRTP protocol with AES 128 encryption. The SIP signaling is encrypted using SIP over TLS secured signaling. SVC encryption is supported in both SVC conferences and Mixed CP and SVC conferences IVR Services for SVC: IVR Services are now supported in SVC Conferencing Modes PSTN (Audio Only) in Mixed Conferences: PSTN audio calls are supported in mixed CP and SVC conferences SVC Licensing: A purchasable license is now required for SVC-enabled conferencing V1 Page 13 of 16

14 Lab Exercise / Demonstration: Mixed SVC / AVC Conference View the accompanying video from the course registration page to see a demonstration of the following lab exercise or use your own equipment to complete the lab exercise. When finished with lab exercise / demonstration return to this point in the courseware. Summary Exercise (10 Minutes) Objective During this lab you will use the RMX Manager 8.1 to create an appropriate conference profile and meeting room and then use the RMX Manager Participant properties to show the SVC and AVC participants in the conference. The steps will include: Login to the RMX version 8.1 and verify that the SVC license has been applied Create a new Conference Profile to support the CP and SVC Conferencing Mode Create a new Meeting Room using the newly created conference profile Dial into the CP and SVC Meeting Room using the RealPresence Desktop for Windows application and an HDX endpoint Verify the SVC and AVC connectivity using the RMX Manager application What You Will Learn After completing the exercises you will be able to: Verify SVC support on an RMX running version 8.1 Create an RMX Conference Profile with the CP and SVC Conferencing Mode Create an RMX Meeting Room using the CP and SVC Conference Profile Place a SIP call into a CP and SVC Meeting Room using the Polycom RealPresence Desktop application and an H.323 call using an HDX or Group Series endpoint Use the RMX Manager application to verify SVC and AVC connectivity of the endpoints V1 Page 14 of 16

15 Lab Diagram RMX Version 8.1 SVC / AVC Meeting Room SVC SIP CP (AVC) H.323 RealPresence Desktop HDX HDX Detailed Lab Steps Login to the RMX 8.1 and Verify SVC Licensing 1. Open the RMX Manager 8.1 application an connect to the RMX using an Administrator login 2. Navigate to Administration > System Information and ensure the value for SVC is set to True Note: If the value for SVC is False, you will need to obtain and load a new Activation Key for the RMX that includes the SVC license before proceeding with this lab exercise 3. Creating CP and SVC Conference Profile and New Meeting Room Navigate to Rarely Used > Conference Profiles and select the icon for New Profile 4. Name the new profile CP and SVC Profile, select an appropriate line rate and select the Conferencing Mode of CP and SVC from the drop-down list Note: The Gathering Phase and Message Overlay options are not available in a CP and SVC conference 5. Change the Routing Name to CPandSVC 6. Select the Video Quality option and change Content Settings to HiResGraphics. Notice the new option for selecting a Customized Content Rate and that the Content Protocol of H.264 Cascade and SVC Optimized is the only available choice V1 Page 15 of 16

16 7. Click OK to create the new Conference Profile 8. Navigate to Frequently used > Meeting Rooms and select the icon for New Meeting Room 9. Name the new meeting room Mixed Mode Meeting Room, select an appropriate duration and be sure to select the Profile: CP and SVC Profile 10. Set the ID of the conference to 1234 and click OK to create the new Meeting Room Place SVC Call and Use RMX Manager to Monitor 11. From a Group Series or HDX endpoint, place a H.323 call into the Mixed Mode Meeting Room, conference ID Open RealPresence Desktop for Windows and place a SIP call into the Mixed Mode Meeting Room, in this example dialing where is the Signaling IP address of the RMX version Once the call connects, click the Connection Status icon in the lower left corner of the screen to view the call statistics and then click Close 14. Open RMX Manager 8.1 to monitor the conference 15. Select the Mixed Mode Meeting Room in the Conferences window and then select the RealPresence Desktop endpoint in the Participant window 16. Right-click and select Participant Properties to view the General tab to determine the Endpoint Type of SVC and then select OK 17. Select the second endpoint in the conference and right-click to view the General tab to determine the Endpoint Type of AVC and then select OK 18. When finished viewing details of the participants, highlight the conference name from the Conferences pane and click the icon to terminate the conference End of practical exercise V1 Page 16 of 16

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