Router Firmware Upgrade
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- Harry Berry
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1 Router Firmware Upgrade Contents CHECKING THE FIRMWARE VERSION OF YOUR ROUTER... 5 DOWNLOADING THE FIRMWARE... 5 TAKING NOTE OF YOUR CURRENT SETTINGS... 9 PERFORMING THE UPGRADE... 9 COMPLETING THE FIRMWARE UPGRADE Valet CHECKING THE FIRMWARE VERSION OF YOUR ROUTER DOWNLOADING THE FIRMWARE TAKING NOTE OF YOUR CURRENT SETTINGS PERFORMING THE UPGRADE COMPLETING THE FIRMWARE UPGRADE Dealing with a Zipped File Format CHECKING THE FIRMWARE VERSION OF YOUR ROUTER DOWNLOADING THE FIRMWARE TAKING NOTE OF YOUR CURRENT SETTINGS PERFORMING THE UPGRADE COMPLETING THE FIRMWARE UPGRADE Firmware updates are regularly posted on the Cisco website. These updates may include bug fixes and functionality enhancements to the router. If you are experiencing problems with your router, you may upgrade or re-flash the firmware to fix them. IMPORTANT: Before proceeding with the upgrade, your computer must have an active Internet connection. It is strongly recommended that you use a wired computer when upgrading the router s firmware. It is also important for you to determine the model number of your router to identify which set of instructions will be suitable for your concern. For instructions on getting your router s model number, click here. Below is the list of wired and wireless routers with their corresponding firmware file format: Model Number Product Description Format Section BEFSR11 EtherFast Cable/DSL Router
2 BEFSR41 BEFSR41W BEFSR81 BEFSRU31 BEFSX41 BEFVP41 EtherFast Cable/DSL Router with 4-Port Switch EtherFast Cable/DSL Wireless Ready Router with 4- port Switch EtherFast Cable/DSL Router with 8-Port Switch EtherFast Cable/DSL Router with USB and 3-Port Switch Instant Broadband EtherFast Cable/DSL Firewall Router with 4 Port-Switch/VPN EndPoint EtherFast Cable/DSL vpn Router with 4 Port 10/100 Switch v4.3 -.zip v4.2 - v4.1 - v4.0 - v3.0 - v2.0 - v1.0 -.zip v2.1 - v2.0 - v1.0 -.zip BEFW11P1 EtherFast Wireless AP + Cable/DSL Router w/printserver.zip BEFW11S4 Wireless-B Broadband Router v4.0 - v3.2 - v3.0 - v2.0 - v1.0 -.zip Dealing with a Zipped File Format Dealing with a Zipped File Format Dealing with a Zipped File Format Dealing with a Zipped File Format E1000 Wireless-N Router E1200 Wireless-N Router E1500 Wireless-N Router with SpeedBoost E2000 Advanced Wireless-N Router E2100L Advanced Wireless-N Router E2500 Advanced Dual-Band N Router E3000 High Performance Wireless-N Router E3200 High Performance Dual-Band N Router E4200 Maximum Performance Wireless-N EFROU44 EtherFast 4-Port 10/100 Analog Router No Firmware download available HR200 Home Wireless-G Router No Firmware download available Dealing with a Zipped File Format M10 Valet Valet M20 Valet Plus Valet RT042 Broadband Router with QoS.rmt
3 RT41-BU Wired Broadband Router WMR200N MoCA Router (WMR200N) WRH54G Wireless-G Home Router.zip Dealing with a Zipped File Format WRK54G Wireless-G Broadband Router WRT100 RangePlus Wireless Router WRT110 RangePlus Wireless Router WRT120N Wireless-N Home Router WRT150N Wireless-N Home Router v1.0 - v1.1 -.zip Dealing with a Zipped File Format WRT160N Ultra RangePlus Wireless-N Broadband Router WRT160NL Wireless-N Broadband Router with Storage Link WRT300N Wireless-N Broadband Router WRT310N Wireless-N Gigabit Router WRT320N WRT330N WRT350N WRT400N WRT51AB Dual-Band Wireless-N Gigabit Router Wireless-N Gigabit Gaming Router Wireless-N Gigabit Router with Storage Link Simultaneous Dual-Band Wireless-N Dual-Band Wireless A+B Broadband v1 - v2 -.zip No Firmware download available Dealing with a Zipped File Format WRT54AG Dual-Band Wireless A/G.trx Broadband Router WRT54G Wireless-G Broadband Router v1.0 -.zip v1.1 -.zip v2.0 -.zip v2.2 -.zip v3.0 -.zip v3.1 -.zip v4.0 -.zip v5.0 - Dealing with a Zipped File Format v6.0 - v8.0 - v8.1 - v8.2 - WRT54G2 Wireless-G Broadband Router WRT54G3G Wireless-G Broadband Router No Firmware download available WRT54G3G- AT WRT54G3G- ST Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband
4 WRT54G3Gv2- ST WRT54G3Gv2- vf WRT54G3GvN WRT54GC WRT54GH WRT54GL Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for Mobile Wireless-G Router for 3G/UMTS Broadband Wireless-G Router for 3G/UMTS Broadband Wireless-G Broadband Router with SRX400 Compact Wireless-G Broadband Router No Firmware download available.zip No Firmware download available v1.0 -.zip v1.1 - Dealing with a Zipped File Format Dealing with a Zipped File Format WRT54GR WRT54GS WRT54GS2 WRT54GX WRT54GX2 WRT54GX4 WRT55AG WRT600N WRT610N Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with RangeBooster Wireless-G Broadband Router with SpeedBooster Wireless-G Broadband Router with SpeedBooster Wireless-G Broadband Router with SRX Wireless-G Broadband Router with SRX200 Wireless-G Home Router with SpeedBurst Dual Band Wireless A+G BroadBand Router Dual-Band Wireless-N Gigabit Router with Storage Link.bix.bix.bix v1.0 -.zip v2.0 -.fim Dealing with a Zipped File Format WRTSL54GS Wireless-G Broadband Router with 2 Phone Ports WRTU54G-TM Wireless-G Media Storage Link Router with 2 Phone Ports WTR54GS Wireless Signal Booster.zip Dealing with a Zipped File Format LINKSYS
5 Checking the firmware version of your router Step 1: Access the router s web-based setup page. To do this, launch a web browser such as Internet Explorer or Safari. Enter your router s IP Address on the address bar, then press [Enter]. When the login prompt appears, enter your router s User name and Password. NOTE: The default IP Address of routers is For instructions on how to check the IP address of your router, click here. IMPORTANT: The default User name and Password is admin but if you have used Cisco Connect to set up your router, you may have to open the software to retrieve them. To retrieve your router User name and Password through Cisco Connect, go to Router Settings > Advanced Settings. Step 2: On the router s Setup page, check the upper right corner of the screen for the firmware version. Downloading the firmware
6 Step 1: Go to the Cisco HomeSupport page. Step 2: In the Search Support box, enter the model number of your router then press [Enter]. For instructions on getting your router s model number, click here. NOTE: In this example, we used the E4200. Step 3: Once the page opens, click the Downloads tab. Step 4: Click the drop-down arrow and select the correct version of your router. To learn how to check the hardware version, click here.
7 Step 5: Click Download under Firmware to download the latest firmware of your router. NOTE: If the current firmware version of your router matches the one found online, upgrading is not necessary. Step 6: Click Save in the File Download dialog box that appears, choose an accessible directory such as the Desktop and click Save. Once the download is complete, click Close, if prompted.
8 NOTE: Image may vary depending on the operating system of your computer. If you're using a Mac computer, click Download in the dialogue box that appears. When the download has been completed, click the red button to close the window.
9 The name of the file may vary depending on the firmware file of your router. Taking note of your current settings After upgrading the router s firmware, a reset needs to be done which will require you to reconfigure your settings from scratch. Be sure to note down important settings before resetting the router and use it as basis for reconfiguring the router later. NOTE: You can use the back-up and restore configuration feature of your router before resetting so as not to go through the whole process of reconfiguration. However, firmware upgrades sometimes include added functionalities which might mess up the settings once restored from a backup. In case this happens, you might have to manually reconfigure the router. Performing the Upgrade Step 1: Access the router s web-based setup page. Step 2: Click the Administration tab.
10 Step 3: Click the Firmware Upgrade sub-tab then click the Browse button. Step 4: Locate the firmware then click Open.
11 Refer to the following image for Mac OS:
12 Step 5: Click the Start Upgrade button.
13 Step 6: Once the upgrade is complete, the following message will appear. Click on Continue. Completing the firmware upgrade Step 1: Close Internet Explorer or Safari. Step 2: Press and hold the Reset button of your router for 10 seconds. NOTE: If the image of your router is different from the one shown above, consult your router documentation for the location of the reset button. For older routers (WRT series), you may need to hold the reset button up to 30 seconds or until the power LED blinks. Step 3: Powercycle the router. To do this, unplug the power cord and wait 10 seconds before plugging it back in. The firmware upgrade process is now complete.
14 VALET Checking the firmware version of your router Step 1: Access the Hotspot s web-based setup page. To do this, launch a web browser such as Internet Explorer or Safari. Enter your hotspot s IP Address on the address bar, then press [Enter]. Once the login prompt appears, enter your router s User name and Password. NOTE: The default IP Address of routers is To view instructions on how to check the IP address of your router, click here. IMPORTANT: The default User name and Password is admin but if you have used Cisco Connect to set up your router, you may have to open the software to retrieve them. To retrieve your router User name and Password through Cisco Connect, go to Valet Settings > Advanced Settings. Step 2: Once you have the setup page open, check the upper right corner of the screen for the firmware version.
15 Downloading the firmware Step 1: Go to the Cisco HomeSupport page. Step 2: In the Search Support box, enter the model number of your hotspot then press [Enter]. For instructions on getting your hotspot s model number, click here. NOTE: In this example, we used the M10 Valet Hotspot. Step 3: Once the page opens, click the Downloads tab. Step 4: Click the drop-down arrow and select the correct version of your hotspot. To learn how to check the hardware version, click here.
16 Step 5: Click Download under Firmware to download the latest firmware of your hotspot. NOTE: If the current firmware version of your hotspot matches the one found online, upgrading is not necessary. Step 6: Click Save in the File Download dialog box that appears, choose an accessible directory such as the Desktop and click Save. Once the download is complete, click Close, if prompted.
17 NOTE: Image may vary depending on the operating system of your computer. If you're using a Mac computer, click Download in the dialogue box that appears. Once the download has been completed, click the red button to close the window. Click Save to save the file. The name of the file may vary depending on the firmware file of your router.
18 Taking note of your current settings After upgrading the hotspot s firmware, a reset needs to be done which will require you to reconfigure your settings from scratch. Be sure to note down important settings before resetting the hotspot and use it as basis for reconfiguring the router later. NOTE: You can use the back-up and restore configuration feature of your hotspot before resetting so as not to go through the whole process of reconfiguration. However, firmware upgrades sometimes include added functionalities which might mess up the settings once restored from a backup. In case this happens, you might have to manually reconfigure the hotspot. Performing the Upgrade Step 1: Access the hotspot s web-based setup page. Step 2: Click the Administration tab. Step 3: Click the Firmware Upgrade sub-tab then click the Browse button. Step 4: Locate the firmware then click Open.
19 Refer to the following image for Mac OS:
20 Step 5: Click the Start Upgrade button. Step 6: Once the upgrade is complete, the following message will appear. Click on Continue.
21 Completing the firmware upgrade Step 1: Close Internet Explorer or Safari. Step 2: Press and hold the Reset button of your hotspot for 30 seconds. Step 3: Powercycle the hotspot. To do this, unplug the power cord and wait 30 seconds before plugging it back in. The firmware upgrade process is now complete. DEALING WITH A ZIPPED FILE FORMAT For older routers, the downloadable firmware format is usually in a zipped file form.
22 Checking the firmware version of your router Step 1: Access the router s web-based setup page. To do this, launch a web browser such as Internet Explorer or Safari. Enter your router s IP Address on the address bar, then press [Enter]. When the login prompt appears, enter your router s User name and Password. NOTE: The default IP Address of routers is To view instructions on how to check the IP address of your router, click here. IMPORTANT: The default User name and Password is admin. Step 2: On the router s web-based setup page, check the upper right corner of the screen for the firmware version. NOTE: The web-based setup page may look different depending on the model of your router. Downloading the firmware Step 1: Go to the Cisco HomeSupport page. Step 2: In the Search Support box, enter the model number of your router then press [Enter]. For instructions on getting your router s model number, click here.
23 NOTE: In this example, we used the WRT54G. Step 3: Once the page opens, click the Downloads tab. Step 4: Click the drop-down arrow and select the correct version of your router. To learn how to check the hardware version, click here.
24 Step 5: Click Download under Firmware to download the latest firmware of your router. NOTE: If the current firmware version of your router matches the one found online, upgrading is not necessary. Step 6: Click Save in the File Download dialog box that appears, choose an accessible directory such as the Desktop and click Save. Once the download is complete, click Close, if prompted.
25 NOTE: Image may vary depending on the operating system of your computer. If you're using a Mac computer, click Download in the dialogue box that appears. Once the download has been completed, click the red button to close the Downloads window.
26 The name of the file may vary depending on the firmware file of your router. Step 7: Double-click the.zip file and extract its contents to a single folder or to the Desktop. If you're using a Mac computer, the file would be extracted automatically. Taking note of your current settings After upgrading the router s firmware, a reset needs to be done which will require you to reconfigure your settings from scratch. Be sure to note down important settings before resetting the router and use it as basis for reconfiguring the router later. NOTE: You can use the back-up and restore configuration feature of your router before resetting so as not to go through the whole process of reconfiguration. However, firmware upgrades sometimes include added functionalities which might mess up the settings once restored from a backup. In case this happens, you might have to manually reconfigure the router. Performing the Upgrade Step 1: Access the router s web-based setup page. Step 2: Click the Administration tab.
27 Step 3: Click the Firmware Upgrade sub-tab then click the Browse button. Step 4: Locate the firmware then click Open.
28 Refer to the following image for Mac OS: Step 5: Click the Upgrade button.
29 Step 6: When the upgrade is complete, the following message will appear. Click on Continue.
30 Completing the firmware upgrade Step 1: Close Internet Explorer or Safari. Step 2: Press and hold the Reset button of your router for 10 seconds. NOTE: If the image of your router is different from the one shown above, consult your router documentation for the location of the reset button. Step 3: Powercycle the router. To do this, unplug the power cord and wait 30 seconds before plugging it back in. The firmware upgrade process is now complete.
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