Using Student at San Bernardino Community College District (Crafton Hills College & San Bernardino Valley College)

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1 Using Student at San Bernardino Community College District (Crafton Hills College & San Bernardino Valley College) Version 1.4 March, 2008

2 Table of Contents Introduction... 3 First Time User... 4 Logging In... 5 The Standard Buttons... 6 Using Help... 7 Composing Adding Attachments Using the Directory Managing Your Inbox Re-Directing to a Different Account Resetting Your Password Logging Out Miscellaneous Items Page 2 of 19

3 Introduction As a student of Crafton Hills College or San Bernardino Valley College, one of the two schools in the San Bernardino Community College District, you are provided with student at the time you apply to school. The San Bernardino Community College District uses this account as one of its official channels of communication, so it is your responsibility as a student to check this account for on a periodic basis. This document is a guide to using the student system. If you have issues with your account or using the system that are not covered in this document, there is a web site devoted exclusively to student . The web address for this site is: Help may also be obtained by calling the computing center Help Desk at (877) It is hoped that the use of student at the colleges of the San Bernardino Community College District will enrich your educational experience and improve communications with the District s faculty, administrators, and staff. Page 3 of 19

4 First Time User If you are a first time user of the student system, it is necessary for you to first activate your account. This is done by logging into CCentral ( and changing your password. The first time you access your account in CCentral your will need two pieces of information. The first is your user ID, and the second is your password. Your CCentral and account are the same and both use the following format firstname.lastnamexxx@student.sbccd.net where firstname is your full name (no nicknames) with no special characters lastname is your full, official last name with no special characters XXX is the last three digits of your student ID Examples Name: Joseph Smith Student ID: Address: joseph.smith345@student.sbccd.net Name: Sally Smith-Johnson Student ID: Address: sally.smithjohnson321@student.sbccd.net The first time you access CCentral, your account is derived as outlined above, and your one-time password is your birthday in MMDDYY format. You will be forced to change your password at first login to something of your choosing. Once your password has been changed, do not share your password with anyone. To access CCentral go to the following web address: If you are no longer a first time user, you may still access student via CCentral, or you may go directly to the following address to access student directly. Page 4 of 19

5 Logging In Step 2 Instructions Navigate to the site To login to the system, enter your Login Name and Password in the fields as shown below: Step 3 Your Login Name is constructed as described in the First Time User section. After you are logged in, you will be placed into your Inbox. An example is shown below: From this point you may read, create, respond, or perform any action you are authorized to perform in the student system. Page 5 of 19

6 The Standard Buttons Instructions When logged into the student system, you will see a series of buttons along the top of the screen. These buttons are always available as you navigate through the system. The use of these buttons is explained below. NOTE: If you hover your mouse briefly over a button (icon) in the student system, a brief explanation of the use of the button will be displayed. Step 2 Mail Clicking on this button will take you to your Inbox. Compose Click on this button when you wish to create a new . Settings Various settings related to student are controlled here. The most common changes you may want to make to student are contained in the Compose, Contacts, and Folders tabs. Call Control This is for a feature we do not use. It can be ignored. Rules This button brings up the Rules panel. Use this section if you wish to re-direct San Bernardino Community College to another address. Buddies - This is for a feature we do not use. It can be ignored. Log Out Clicking on this button will cause the system to log you out. Please note that there is no warning if you click this button. You are logged out of the system immediately. Help Clicking this button brings up the student Help subsystem. Page 6 of 19

7 Using Help Step 2 Instructions Navigate to the site and login to the system From any screen in the system, you may gain access to the Help sub-system by clicking on the Help icon along the top of each screen. Step 3 After you select Help, the main Help screen below appears: From this point you may navigate to any area of interest. Page 7 of 19

8 Composing Composing Instructions Login to the system at From the Inbox screen click on the Compose button. The following screen appears. Step2 Understanding the Compose Icons and Checkbox Items Reset Clicking this button resets the screen and deletes any changes you may have made to it. There is no warning when this button is clicked. All changes are lost. Send Click on this button to send the you have composed. Save in Drafts This saves the current in the Drafts folder where it may be retrieved later and mailed. Help Click on this button to get help. Attachments Click on this button to add attachments. Address Book Click on this button to open the Address Book. LDAP Search This is a search tool for finding students in the Directory. Settings This selection takes you to the Settings panel where you can control various aspects of the student system. Address Book This icon also opens the Address Book. Page 8 of 19

9 Composing Instructions Text Encoding Do not change this entry. Notify when Delivered, when Read If you wish to receive a receipt when the mail is delivered, check the Notify when Delivered checkbox. If you wish to receive a receipt when the mail is read, check the when Read checkbox. Priority This can take on the values, High, Medium, Low, and Undefined. Undefined is fine for most s. Copy Sent in Sent Items Check this to have the system save a copy of what you send in the Sent Items folder. HTML If you wish to send the as HTML coded text, check this box. The default is to send plain text. HTML is the markup language used to create web pages and can support pictures and other web-like items in . Step 3 To send a message, enter information in the following fields To: Enter the address of the person you wish to send mail to. The may be entered directly or chosen from the Address Book (explained below). Subject: This field is not required but is helpful to the person receiving the (not required). Cc: Enter the address of someone you wish to copy on the (not required). Bcc: Enter the address of people you wish to blind copy on the (not required). Blind copy means the recipient of the will not know that the has been sent to others than those addresses appearing in the recipient list. Enter your message in the textbox at the bottom of the panel. In the example above it is where it says, Enter text here!!! Page 9 of 19

10 Step 4 Composing Instructions When you have completed your , you may send it by clicking on the Send button. Page 10 of 19

11 Adding Attachments Adding Attachments From within the Compose Message panel, look for the attachments area shown below. Click on the Browse button ( opens (see below). ) and the standard Windows Browse dialog box Navigate to the file you wish to add as an attachment and click the Open button. The selected file will be added to the attachment panel (see below). From here your may click on Browse to add another attachment. You may add up to 10 attachments to any single , but the combined size of the - text plus attachments - cannot exceed 7 megabytes (approximately 7 million characters). When you have finished adding attachments, click the Done button, and you will be returned to the Compose Message panel. When you send the , the body plus any attachments will be sent to the recipient(s). Page 11 of 19

12 Using the Directory Directory Instructions From the Compose panel you may access the student Address Book by clicking on either of the two Address Book icons: or. When you click on either of these icons, the following Address Book search dialog box appears. Display: This drop down box lets you choose which portion of the Address Book to display. The choices are My Domain, RepliedAddresses, and addressbook. My Domain would contain all student addresses, but it has been disabled. RepliedAddresses is the addresses to which you have replied from within the student system. Addressbook is not used. By default, the system shows all student addresses. Textbox: The blank textbox on the top right of the dialog box above is used to narrow the search of the Address Book. To find all people who have the character string bob in them, enter bob in this box and click on the filter icon. This results in something like the sample below. Page 12 of 19

13 Step 2 Directory Instructions The other icons on the dialog box, and are not available for student use. Once you have located an address or addresses you wish to use, highlight your choice and click either the To, Cc, or Bcc options along the side of the dialog box. The choice you make will be filled into the appropriate box of your . When you have finished making choices, click on the in the upper right hand corner of the dialog box. You will be returned to the you are composing. Page 13 of 19

14 Managing Your Inbox Managing Your Inbox When you first login into the student system, you will be placed in your Inbox. The Inbox looks like the example below. Step 2 From this point you may read, reply to, forward, and delete . Inbox Icon Explanation (NOTE: The icons below operate on the checked items in your inbox.) The following is a guide to the icons contained on this panel. Purge Deleted When you delete an or s, a line will be placed through the in your Inbox listing. To actually remove them from your Inbox delete them for good you need to highlight the desired items and click this button. Delete Use this icon to Delete a checked item. Undelete Use this item to Undelete a previously deleted item. Unread Use this option to mark a previously read item as unread. Read Mark a previously unread item as read. Textbox and Redirect and Forward Use the textbox to enter an address where you wish to re-direct or forward the . - Reply and Reply to All These buttons are used to reply to the sender of an , and to reply to everyone included on the distribution list of the . Step 3 Reading To read an , go to your Inbox and click on an item you wish to read with your mouse. The item will open and you will be able to read the . To close and item you are reading and return to your Inbox, click the hand corner of the Read Message panel. in the upper right Step 4 Replying to an Open the as described in the previous step. From within the Read Message panel Page 14 of 19

15 Step 5 Managing Your Inbox click on the Reply or Reply to All buttons ( ). Enter your text reply at the bottom of the textbox on the screen. When you have finished your reply, click on the Send button. Forwarding From your Inbox, place a check next to the item(s) you want to forward. Next, key in the address of the person you want to forward the to in the textbox provided (see example below). In this example the mail below is being forwarded to jsmith@farb.com. Click on the Forward button. The mail will be forwarded to the person indicated. Step 6 Deleting From your Inbox place a check next to the item(s) you want to delete. Click on the Delete button. A line will be placed through the item(s). To permanently remove the mail from your Inbox, place a check next to the item(s) you have deleted those that have a line through them - and press the Purge Deleted button. The items will be permanently removed. To undelete and item that has not been permanently purged, place a check next to the item(s), and click on the Undelete button. Page 15 of 19

16 Re-Directing to a Different Account Step 2 Instructions Navigate to the site and login to the system From the main Inbox screen, click on the Rules button. The icon of the Rules button looks like the following: Step 3 From the Rules screen perform the following. 1.) Click on the Enable checkbox. 2.) In the line Redirect All Mail to, enter the address(es) where you would like your forwarded. You may enter more than one account. Enter one account per line. 3.) Leave the Preserve To/CC fields checkbox unchecked. 4.) Leave the Do not Redirect Automatic Messages checkbox unchecked 5.) If you want to keep a copy of the re-directed in the SBCCD system, check the box, Keep a Copy. However, if you do so, your mailbox will still have in it. If it gets full, you will not receive any new . If you want forwarded to be removed from the SBCCD system after it is forwarded, leave this box unchecked. Once you have set these options as you like, you must save your changes. Click on the Save button, in the upper left corner of the Rules panel, your changes will be saved, and all mail from this time forward will be re-directed to the account(s) you have designated. Page 16 of 19

17 Resetting Your Password Instructions While logged in to the student system, click on the Settings button the Password tab. and choose Step 2 From this panel, enter your current password and your new password twice. The password fields will not be viewable as you type them. They will appear as a series of dots ( ). Finally, enter an address where the password can be sent should you forget it. When you have entered this information, click on Update, and the information will be saved. Page 17 of 19

18 Logging Out Instructions From any screen, click on the Log Out button. The Log Out button is along the top of each screen and looks like this: After clicking on this button, you will be logged out of the system and the screen below will appear for five seconds. You will then re-directed to the CCentral Login screen as shown below: From here you may return to Student by logging into CCentral or by going to Page 18 of 19

19 Miscellaneous Items Adding a Standard Signature to s Instructions From any screen, click on the Settings button. The Settings button is along the top of each screen and looks like this: After clicking on this button, a screen like the one below will appear. Click on the Compose tab. Step 2 The only part of this screen you want to change is the signature box. Here you may enter information that will appear at the end of each you send. Step 3 Save the changes by clicking the checkbox in the upper left of the Settings dialog box. Page 19 of 19

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