Direct Mail Training Manual

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Direct Mail Training Manual"

Transcription

1 Direct Mail Training Manual 9D Revised

2 HealtheConnections Secure Messaging (Direct Mail) HealtheConnections Secure Messaging is a solution based on the Nationwide Health Information Network (NwHIN) Direct specification. Secure Messaging is a simple, secure, scalable way for participants to send authenticated, encrypted health information directly to known, trusted recipients over the internet. Our solution includes a Provider Directory, making it simple to find authorized healthcare providers for sending s. A user can quickly address secure messages to their selected addressees and include attachments, if needed. You can also send correspondence to another healthcare professional that uses a different EHR and/or secure messaging solution as long as their mail provider is linked to HealtheConnections. HealtheConnections continuously pursues connections to other messaging solution providers to provide the broadest audience of healthcare providers in the area. There is no software required for using HealtheConnections Secure Messaging. Users only need a valid address and a working internet connection with an up-to-date web browser. TABLE OF CONTENTS LOGGING IN 3 SEARCH FOR PROVIDER 4 - GLOBAL PROVIDER DIRECTORY 4 - LOCAL PROVIDER DIRECTORY 7 SENDING MESSAGES 8 RECEIVING MESSAGES 10 ADDITIONAL FEATURES 11 - DELEGATING USERS 11 - NOTIFICATIONS 12 - VIEWING MESSAGE OPTIONS 14 - RECEIVING MESSAGES 15 - DELIVERY STATUS 15 LOGGING OUT 16 SUPPORT AND CONTACT INFO 16 2

3 Using your Secure Messaging Webmail Logging in Using your up-to-date browser (Internet Explorer, Mozilla, etc) log into myconnections at hie.healtheconnections.org It is suggested that you add a bookmark for this address for future ease of access. Type the Username and Password provided to you by HealtheConnections Click Sign In Green box is valid username and password; Red box is invalid or nothing entered Click Forgot Password? to prompt a password recovery process Click Direct Mail to open your mailbox 3

4 To Search for Provider There are two methods to search for a providers address (Global Provider Directory and Local Provider Directory). Each are described below. Global Provider Directory (includes all available RHIO s) Click on Provider Directory. A new window will appear. At anytime, to return to the Webmail screen, select Webmail. cursor The Provider Directories to Search allows you to enter search criteria for other Provider s Secure Messaging (Direct) Addresses. This section must contain at least 1 RHIO when performing a search. To search additional RHIO s, put the cursor in the white box, and click, a drop down of additional RHIO s will appear, click on the RHIO you need and it will appear in the Provider Directories to Search box. The remaining search criteria, Name, Specialty, and Location are available to narrow your selection. At least one (1) of these search criteria must be used in conjunction with a RHIO for a search to be executed. Did you know..hpd is short for Healthcare Provider Directory 4

5 AN EXAMPLE: A search was performed below (criteria shown in the yellow box). The search performed was for a provider in the HealtheConnections RHIO, Buffalo RHIO, and Rochester RHIO with the last name of Maxwell (only the first three letters are required). The results are shown on the right hand side (shown in the red box). The results show information such as the Providers name, the directory they are in, regular address and the Secure Messaging (Direct) address that is assign to the particular provider (shown in the blue box). Click on the Secure Messaging (Direct) address and then click Compose. A new Window will appear like the one below, with the Secure Messaging (Direct) address listed in the To section Note: After clicking Compose in the previous step, a new tab opens so the Provider Directory is still available (shown in the yellow box). Refer to page 8 for sending messages. 5

6 Alternative Global Provider Directory Search: Select the Compose icon. On the screen that follows you will see a LOOKUP icon In the search field, enter Last Name or Organization and either All Directories or a specific directory you wish to search. Click the SEARCH button. Your results will be shown as below. Hover your cursor over the white space area to the right of the address. Three buttons will appear; To, CC, BCC. Select the appropriate button and a new screen will open where you may begin your message to that provider. See page 11 for composing messages and sending messages 6

7 Local Provider Directory (HealtheConnections RHIO of CNY) Upon logging in, click on the Compose button (shown by the red box). A new screen will appear. In the new screen, click Provider Directory and a complete list will appear of all Providers in the Healthe- Connections RHIO of CNY only. Type at least 3 letters of a Provider s name in the Search Box (shown here highlighted in green) to filter names. Double click on the Provider s Name to whom you wish to send a message (shown with the red box) and the Secure Messaging (Direct) address will appear in the To section of the . See page 11 for composing messages and sending messages 7

8 How to Send a Secure Message The Provider s Secure Messaging (Direct) address that you choose in either of the Provider Directories list will appear in the To section of the being composed Click the in front of the Add Cc or Add Bcc links to add additional secure addresses. A subject of the can be made in the Subject line. Begin composing your message in the white space below the Subject line When finished composing your message, click Send. Additionally, you may attach files with your Secure message by clicking on the Attach a file button OR on the Attach icon. A new window will open where you will browse for your attachment. Once you have located the file you wish to attach select Upload. This will attach the file to your message. 8

9 You will see that a file has been successfully attached to a message with an indicator below the Attach a file button. If you wish to remove the file before you send the message, click on the Trash icon to the right of the attached file. When you are finished composing your letter, including any attachments, select the Send icon and your message will be securely sent to the addressee. To view a list of sent messages, click on the Sent folder on the main navigation screen of your webmail account. 9

10 Receiving Messages You will receive the following notification in your regular account unless you turn it off (See Turning off Notifications : To view the message, log on to your Secure Mail account. An indicator will appear next to the Inbox and Webmail icons as to the number of new messages. You will also see a line item of message including a Subject, Sender, Date and Size. You may also see if there is a file attached. To view the message double click on the line item in the Subject area. This will open the message. After reading the message you may Reply, Reply All, Forward, Delete, or Print the message. Select the appropriate icon and follow the prompts. Click Webmail or your Inbox icons to return to your Inbox. To move to your next message or a previous message, use the navigation arrows on the right of the screen. NOTE: The notification that goes to users in Mirth Mail that says, You ve received a Direct message will come from If it is reported to you that notifications are not being received, have the user check the junk/ spam folder. If that appears to not be the issue, we can check the notification settings and the address (for misspellings or typos). 10

11 Additional Features Assigning a Delegate Assigning Delegates among a Practice allows a Provider to receive and send messages on behalf of another Provider within the same Practice. Once logged in, click the down arrow next to your Secure Messaging (Direct) address which is in the top, right corner of the screen, and Click Settings. Click Delegation in the Settings section. Enter the Secure Messaging USERNAME in the Add Delegate box and click Save. Please note this is the Username and not a Secure Address. Upon clicking Save, the screen will refresh and the Username information entered will appear under Current Delegates (shown in the red box). This means that the User entered will now be able to receive and send messages on your behalf. 11

12 REMOVING DELEGATES: To remove delegates, Click Revoke and the delegation relationship will end. NOTIFICATIONS Notifications in Secure Messaging (Direct) are s that are sent to an account outside of the Secure Messaging (Direct) application notifying the Provider a Secure Message has been received. The default notification setting is turned on meaning that you will receive the message below in your regular account unless you turn it off: REMOVING NOTIFICATIONS: Once logged in, click the down arrow next to your Secure Messaging (Direct) address which is in the top, right corner of the screen, and Click Settings Click Notifications in the Setting section 12

13 There will be a Contact reflecting your non-secure public address. Uncheck the Notify? box to disable notifications. The box should now be blank. Uncheck the Delegate Notification checkbox, making the box blank, to turn off notifications being sent to delegates. Click Save to save your settings. To add a different or additional accounts for notifications, enter a public address under Add a Notification box and click Add to save. This should NOT be your Secure Mail address. 13

14 Viewing Messages List View allows the user to see messages as an individual line item Thread View allows the user to follow a conversation of messages by grouping them together To alternate between viewing options, select the appropriate Icon in the lower left of your screen. The setting becomes effective as soon as it is selected. Below is an example of the Thread View List View ThreadView Requesting a Return Receipt or Delivery Status Notification When a confirmation of delivery (Delivery Status Notification) or of proof that the message was opened (Return Receipt) is required, click the Settings icon in the lower left of your screen 14

15 Select Preferences, then Composing Messages. Check the appropriate box for the feature you wish to enable and then Save. If the Return Receipt was checked, when a message has been opened you will receive a message in your Inbox indicating the status of the message that was sent. If the Delivery Status notification was selected you will receive a message in your Inbox indicating either Successful or Unsuccessful Mail Delivery. If you receive an Unsuccessful Mail Delivery notification, your message has not been processed or sent. 15

16 Logging Out Be sure to Sign Out rather than simply close the application when you are done using Direct (Secure) Messaging. NO YES For Additional Questions Regarding Direct Mail Please Contact HealtheConnections Support: Phone: , Option 5 16

Secure Messaging (Direct) Training Manual

Secure Messaging (Direct) Training Manual Secure Messaging (Direct) Training Manual 9D Revised 4.1.14 HealtheConnections Secure Messaging (Direct Mail) HealtheConnections Secure Messaging is a solution based on the Nationwide Health Information

More information

Secure Messaging Quick Reference Guide

Secure Messaging Quick Reference Guide Secure Messaging Quick Reference Guide Overview The SHARE Secure Messaging feature allows a SHARE registered user to securely send health information to another SHARE registered user. The Secure Messaging

More information

Using the University s Spam and Virus E-mail Filtering Service

Using the University s Spam and Virus E-mail Filtering Service Using the University s Spam and Virus E-mail Filtering Service Technology Help Desk 412 624-HELP [4357] http://technology.pitt.edu Overview The University of Pittsburgh s spam and virus e-mail filtering

More information

Outlook Web App McKinney ISD 5/27/2011

Outlook Web App McKinney ISD 5/27/2011 Outlook Web App McKinney ISD 5/27/2011 Outlook Web App Tutorial Outlook Web Access allows you to gain access to your messages, calendars, contacts, tasks and public folders from any computer with internet

More information

USER GUIDE CALIFORNIA DIRECT. AXESSON 100 ENTERPRISE WAY, SUITE C-110 SCOTTS VALLEY, CA 95066 (831) 600-3750 cadirect@axesson.com

USER GUIDE CALIFORNIA DIRECT. AXESSON 100 ENTERPRISE WAY, SUITE C-110 SCOTTS VALLEY, CA 95066 (831) 600-3750 cadirect@axesson.com USER GUIDE CALIFORNIA DIRECT Brought to you by AXESSON 100 ENTERPRISE WAY, SUITE C-110 SCOTTS VALLEY, CA 95066 (831) 600-3750 cadirect@axesson.com www.axesson.com www.californidirect.org cadirect@axesson.com

More information

How to access your email via Outlook Web Access

How to access your email via Outlook Web Access How to access your email via Outlook Web Access 1) Open your internet browser and type in the following address: www.law.miami.edu * Aol users must minimize their browser and use Internet Explorer 6.0+

More information

User Guide for Kelani Mail

User Guide for Kelani Mail User Guide for Kelani Mail Table of Contents Log in to Kelani Mail 1 Using Kelani Mail 1 Changing Password 2 Using Mail Application 3 Using email system folders 3 Managing Your Mail 4 Using your Junk folder

More information

Version 4 Revised 5/2015

Version 4 Revised 5/2015 Email Encryption Manual Version 4 Revised 5/2015 This document provides information on sending, receiving, and saving encrypted emails using the WRC Group Message Center. Contents What is Email Encryption...

More information

GroupWise Web Access 8.0

GroupWise Web Access 8.0 GroupWise Web Access 8.0 How to check your email via the Internet For More Information, please contact: Administrative Office of the Courts Technology Help Desk (615) 532 9503 or (800) 448-7980 Table of

More information

BCSD WebMail Documentation

BCSD WebMail Documentation BCSD WebMail Documentation Outlook Web Access is available to all BCSD account holders! Outlook Web Access provides Webbased access to your e-mail, your calendar, your contacts, and the global address

More information

Outlook Web Access E-mail

Outlook Web Access E-mail Outlook Web Access E-mail A. Accessing the mailbox via the Internet 1. Open your browser Firebox or Internet Explorer 2. In the URL address location box, key mail.asbury.edu for students and mail2.asbury.edu

More information

CITY OF BURLINGTON PUBLIC SCHOOLS MICROSOFT EXCHANGE 2010 OUTLOOK WEB APP USERS GUIDE

CITY OF BURLINGTON PUBLIC SCHOOLS MICROSOFT EXCHANGE 2010 OUTLOOK WEB APP USERS GUIDE CITY OF BURLINGTON PUBLIC SCHOOLS MICROSOFT EXCHANGE 2010 OUTLOOK WEB APP USERS GUIDE INTRODUCTION You can access your email account from any workstation at your school using Outlook Web Access (OWA),

More information

Using Outlook Web App

Using Outlook Web App Using Outlook Web App About Outlook Web App Using a web browser and the Internet, Outlook Web App (OWA) provides access to your Exchange mailbox from anywhere in the world at any time. Outlook Web App

More information

Citrus Valley Health Partners. Web Outlook User Guide. Table of Contents

Citrus Valley Health Partners. Web Outlook User Guide. Table of Contents Citrus Valley Health Partners Web Outlook User Guide Table of Contents Getting Started Page Access to Web Outlook... 1 Log in Instructions... 1 Basic Navigation... 1 The Menu Bar... 1 The Reading Pane...

More information

Lotus Notes Client Version 8.5 Reference Guide

Lotus Notes Client Version 8.5 Reference Guide Lotus Notes Client Version 8.5 Reference Guide rev. 11/19/2009 1 Lotus Notes Client Version 8.5 Reference Guide Accessing the Lotus Notes Client From your desktop, double click the Lotus Notes icon. Logging

More information

Using Your New Webmail

Using Your New Webmail 1 Using Your New Webmail Contents Compose a New Message... 3 Add an Attachment... 5 Insert a Hyperlink... 6 Forward an Email... 7 Search Email... 8 Download Email from an existing POP3 Account... 9 Move

More information

Gmail: Sending, replying, attachments, and printing

Gmail: Sending, replying, attachments, and printing If you're using an old version of Gmail, your Inbox may look a little different. Gmail: Sending, replying, attachments, and printing Welcome to Gmail. This document will give you a quick overview of how

More information

Webmail Instruction Guide

Webmail Instruction Guide Webmail Instruction Guide This document is setup to guide your through the use of the many features of our Webmail system. You may either visit www.safeaccess.com or webmail.safeaccess.com to login with

More information

Outlook 2013 Delegate Access Managing Someone Else's Calendar and Inbox

Outlook 2013 Delegate Access Managing Someone Else's Calendar and Inbox USC Marshall School of Business Marshall Information Services Outlook 2013 Delegate Access Managing Someone Else's Calendar and Inbox Delegate access is typically used when an assistant will be managing

More information

DIRECT MESSAGING END USER GUIDE ALABAMA ONE HEALTH RECORD. Unify Data Management Platform 2012/2013 Software Build 5.15

DIRECT MESSAGING END USER GUIDE ALABAMA ONE HEALTH RECORD. Unify Data Management Platform 2012/2013 Software Build 5.15 DIRECT MESSAGING END USER GUIDE ALABAMA ONE HEALTH RECORD Unify Data Management Platform 2012/2013 Software Build 5.15 April 2015 Proprietary and Confidential Property of Truven Health Analytics Inc.

More information

Using Webmail. Technical Manual: User Guide. Document Updated: 1/07. The Webmail Window. Displaying and Hiding the Full Header.

Using Webmail. Technical Manual: User Guide. Document Updated: 1/07. The Webmail Window. Displaying and Hiding the Full Header. Using Webmail Technical Manual: User Guide The Webmail Window To save an attachment: 1. Click once on the attachment name. Or, if there are multiple attachments, click the Save icon to save all attachments

More information

GUIDEWIRE. Introduction to Using WebMail. macrobatix. Learn how to: august 2008

GUIDEWIRE. Introduction to Using WebMail. macrobatix. Learn how to: august 2008 macrobatix GUIDEWIRE august 2008 Introduction to Using WebMail Learn how to: Manage Your Inbox Compose a Message Activate Spam Filter Modify Spam Settings Check Held Messages *To download the complete

More information

If you encounter difficulty or need further assistance the Archdiocesan help desk can be reached at (410) 547-5305, option 1. Email Access Methods:

If you encounter difficulty or need further assistance the Archdiocesan help desk can be reached at (410) 547-5305, option 1. Email Access Methods: ArchMail (www.archbalt.org/archmail) is a centrally hosted email system for the employees of the Archdiocese. To simplify employee access multiple methods for accessing email have been established. This

More information

MUTUAL OF OMAHA SECURE EMAIL SYSTEM CLIENT/PARTNER USER GUIDE

MUTUAL OF OMAHA SECURE EMAIL SYSTEM CLIENT/PARTNER USER GUIDE MUTUAL OF OMAHA SECURE EMAIL SYSTEM CLIENT/PARTNER USER GUIDE Mutual of Omaha Secure Email Client/Partner User Guide April 2015 TABLE OF CONTENTS INTRODUCTION 3 About this Guide 3 CREATING A MUTUAL OF

More information

Basecamp Manual. Managing Projects Using Basecamp s Project Management Software

Basecamp Manual. Managing Projects Using Basecamp s Project Management Software 271 Grove Avenue Webster Commons - Building C, Suite 4 Verona, NJ 07044 T: 973.239.9002 www.lform.com Basecamp Manual Managing Projects Using Basecamp s Project Management Software LFORM DESIGN 271 Grove

More information

Email Migration Manual (For Outlook 2010)

Email Migration Manual (For Outlook 2010) Email Migration Manual (For Outlook 2010) By SYSCOM (USA) May 13, 2013 Version 2.2 1 Contents 1. How to Change POP3/SMTP Setting for Outlook 2010... 3 2. How to Login to Webmail... 10 3. How to Change

More information

Outlook Web Access (OWA) User Guide

Outlook Web Access (OWA) User Guide Outlook Web Access (OWA) User Guide September 2010 TABLE OF CONTENTS TABLE OF CONTENTS... 2 1.0 INTRODUCTION... 4 1.1 OUTLOOK WEB ACCESS SECURITY CONSIDERATIONS... 4 2.0 GETTING STARTED... 5 2.1 LOGGING

More information

Email -- Reading and Printing Email

Email -- Reading and Printing Email Email -- Reading and Printing Email Checking for New Email By default, webmail checks for new email automatically. If you want to manually check for new email, click the Check Email button. Or, click the

More information

700 Fox Glen Barrington, Illinois 60010 ph: [847] 842-9570 fx: [847] 842-0190 www.excaltech.com support@excaltech.com. Webmail System User Guide

700 Fox Glen Barrington, Illinois 60010 ph: [847] 842-9570 fx: [847] 842-0190 www.excaltech.com support@excaltech.com. Webmail System User Guide 700 Fox Glen Barrington, Illinois 60010 ph: [847] 842-9570 fx: [847] 842-0190 www.excaltech.com support@excaltech.com Webmail System User Guide Last Updated November 14, 2013 -2- Table of Contents Welcome

More information

TriCore Secure Web Email Gateway User Guide 1

TriCore Secure Web Email Gateway User Guide 1 TriCore Secure Web Email Gateway User Guide This document provides information about TriCore Secure Web Email Gateway. This document is for users who are authorized to send and receive encrypted email

More information

Outlook Web App OWA Quick Guide. Getting you up to speed quickly.

Outlook Web App OWA Quick Guide. Getting you up to speed quickly. Outlook Web App OWA Quick Guide Getting you up to speed quickly. Information Services 8-1-2014 Contents Exploring the OWA (Outlook Web App) User Interface... 2 Getting Started... 2 Mail... 6 Creating and

More information

Stewart Secure Email User Guide. March 13, 2015

Stewart Secure Email User Guide. March 13, 2015 Stewart Secure Email User Guide March 13, 2015 Table of Contents Introduction... 1 What is secure email?... 1 Why secure email?... 1 What is personal, non-public information?... 1 How is my data protected?...

More information

Student Office 365 Outlook Web App OWA Quick Guide. Getting you up to speed quickly.

Student Office 365 Outlook Web App OWA Quick Guide. Getting you up to speed quickly. Student Office 365 Outlook Web App OWA Quick Guide Getting you up to speed quickly. Information Services 9-5-2014 Contents Logging into the CWU Student Outlook Web App... 3 Getting Started with Office

More information

Microsoft Outlook Web App Quick Reference Card

Microsoft Outlook Web App Quick Reference Card Microsoft Outlook Web App Quick Reference Card Accessing Outlook Web App You can access your mailbox through any browser that supports HTML 3.2 and ECMA. To access your mailbox, enter your OWA web address/url

More information

Using Webmail. Document Updated: 9/08. Technical Manual: User Guide. The Webmail Window. Displaying and Hiding the Full Header.

Using Webmail. Document Updated: 9/08. Technical Manual: User Guide. The Webmail Window. Displaying and Hiding the Full Header. Using Webmail Technical Manual: User Guide Webmail is supported in the following browsers: Windows Internet Explorer 6, Internet Explorer 7, Firefox 2, and Firefox 3 Mac OSX Safari 2, Safari 3, Firefox

More information

https://mail.wheelock.edu

https://mail.wheelock.edu The Wheelock College Guide to Understanding Microsoft Outlook Web Access Maintained by: Wheelock College Department of Information Technology Version 1.1 June 2006 https://mail.wheelock.edu This document

More information

HOW WILL I KNOW THAT I SHOULD USE THE IAS EMAIL CONTINUITY SERVICE? https://web.ias.edu/updateme/

HOW WILL I KNOW THAT I SHOULD USE THE IAS EMAIL CONTINUITY SERVICE? https://web.ias.edu/updateme/ WHEN DO I NEED TO ACCESS THE IAS EMAIL CONTINUITY SERVICE? This service is provided to address the following actions during periods where the IAS email servers are offline: 1. If you need to check for

More information

EMAIL QUICK START GUIDE

EMAIL QUICK START GUIDE IT Services Microsoft Outlook 2010 EMAIL QUICK START GUIDE Contents What is Outlook?...2 Quick Guide to Email...2 Create a new e-mail message...2 Forward or reply to an e-mail message...2 Creating new

More information

Web Mail Guide... Error! Bookmark not defined. 1 Introduction to Web Mail... 4. 2 Your Web Mail Home Page... 5. 3 Using the Inbox...

Web Mail Guide... Error! Bookmark not defined. 1 Introduction to Web Mail... 4. 2 Your Web Mail Home Page... 5. 3 Using the Inbox... Powered by Table of Contents Web Mail Guide... Error! Bookmark not defined. 1 Introduction to Web Mail... 4 1.1 Requirements... 4 1.2 Recommendations for using Web Mail... 4 1.3 Accessing your Web Mail...

More information

Go to the following website to access your spam filtering account http://69.54.57.198 or go to

Go to the following website to access your spam filtering account http://69.54.57.198 or go to HB Spam Filtering Account Revised 10/22/08 Each faculty and staff member has a spam account while at HB. You should log in on a daily basis to review any messages. 1. Logging in Go to the following website

More information

Web Mail Classic Web Mail

Web Mail Classic Web Mail April 14 Web Mail Classic Web Mail Version 2.2 Table of Contents 1 Technical Requirements... 4 2 Accessing your Web Mail... 4 3 Web Mail Features... 5 3.1 Home... 5 3.1.1 Mailbox Summary... 5 3.1.2 Announcements...

More information

Charter Email. Email Addresses Create / Manage

Charter Email. Email Addresses Create / Manage Charter Email Email Addresses Create / Manage You can create and manage your email addresses from your My Account. If you have not already done so as the primary account holder, you will need to create

More information

Using Webmail. Document Updated: 11/10. Technical Manual: User Guide. The Webmail Window. Logging In to Webmail. Displaying and Hiding the Full Header

Using Webmail. Document Updated: 11/10. Technical Manual: User Guide. The Webmail Window. Logging In to Webmail. Displaying and Hiding the Full Header Using Webmail Technical Manual: User Guide Webmail is supported in the following browsers: Windows Internet Explorer 6, Internet Explorer 7, Firefox 2, and Firefox 3 Mac OSX Safari 2, Safari 3, Firefox

More information

OUTLOOK WEB APP (OWA): MAIL

OUTLOOK WEB APP (OWA): MAIL Office 365 Navigation Pane: Navigating in Office 365 Click the App Launcher and then choose the application (i.e. Outlook, Calendar, People, etc.). To modify your personal account settings, click the Logon

More information

Patient Portal: Policies and Procedures & User Reference Guide

Patient Portal: Policies and Procedures & User Reference Guide Patient Portal: Policies and Procedures & User Reference Guide NextMD/Patient Portal Version 5.6 Page 1 of 23 6028-17MR 10/01/11 Welcome to the NextMD Patient Portal We would like to welcome you to the

More information

Microsoft Office 365 Outlook Web App (OWA)

Microsoft Office 365 Outlook Web App (OWA) CALIFORNIA STATE UNIVERSITY, LOS ANGELES INFORMATION TECHNOLOGY SERVICES Microsoft Office 365 Outlook Web App (OWA) Spring 2013, Version 1.0 Table of Contents Introduction...3 Signing In...3 Navigation

More information

Rochester Institute of Technology. Finance and Administration. Drupal 7 Training Documentation

Rochester Institute of Technology. Finance and Administration. Drupal 7 Training Documentation Rochester Institute of Technology Finance and Administration Drupal 7 Training Documentation Written by: Enterprise Web Applications Team CONTENTS Workflow... 4 Example of how the workflow works... 4 Login

More information

After you've enabled POP/IMAP access in i.mail, you need to configure your email client to download i.mail messages.

After you've enabled POP/IMAP access in i.mail, you need to configure your email client to download i.mail messages. User Guide- i.mail enhancement Configure POP/IMAP access using Outlook and Windows Mail Firstly, you need to enable POP/IMAP on your i.mail account: 1. Log into your i.mail account via web 2. Click Mail

More information

MECnet Portal: Using Web-Based Email

MECnet Portal: Using Web-Based Email User Manual MECnet Portal: Using Web-Based Email Salem Public Schools Salem, Massachusetts Table of Contents Logging in at School or at Home................................. 3 The Top Navigation Bar........................................

More information

Fairfield University Using Xythos for File Sharing

Fairfield University Using Xythos for File Sharing Fairfield University Using Xythos for File Sharing Version 7.0 Table of Contents I: Manage your Department Folder...2 Your Department Folder... 2 II: Sharing Folders and Files Inside of Fairfield U...3

More information

Outlook Operating Instructions. Internal Desktop Access

Outlook Operating Instructions. Internal Desktop Access Outlook Operating Instructions Internal Desktop Access OUTLOOK OPERATING INSTRUCTIONS (INTERNAL DESKTOP ACCESS) FREQUENTLY ASKED QUESTIONS & ANSWERS Q: How do I check my email while on campus? A: Click

More information

Webmail with. Sun Convergence

Webmail with. Sun Convergence Webmail with 09 08 1 TABLE OF CONTENTS TABLE OF CONTENTS 1 2 1.1 Getting started 2 1.2 Reading E-mail 4 Sorting 4 Searching 4 Opening a message 5 Writing a message 6 1.3 Sending E-mail 6 Message with an

More information

Outlook 101. Use and Manage Your Outlook Email Account. 2006 Terence Peak, UIW Dept. of Instructional Technology

Outlook 101. Use and Manage Your Outlook Email Account. 2006 Terence Peak, UIW Dept. of Instructional Technology Outlook 101 Use and Manage Your Outlook Email Account What you will learn today Difference Between OWA and Outlook Client Mail Options Contacts Managing Outlook Calendar Options Tasks Outlook Web Access

More information

Access your email account by clicking the Email link on the navigation bar. The first page you see is the Message List.

Access your email account by clicking the Email link on the navigation bar. The first page you see is the Message List. Email Quick Start The Email tool allows you to send email easily. You can also organize received mail using folders and email addresses using the Address Book. Sections Accessing your email Checking emails

More information

OUTLOOK 2010 TIPS TABLE OF CONTENTS 1. SEND A BLIND CARBON COPY MARQUETTE UNIVERSITY IT SERVICES

OUTLOOK 2010 TIPS TABLE OF CONTENTS 1. SEND A BLIND CARBON COPY MARQUETTE UNIVERSITY IT SERVICES OUTLOOK 2010 TIPS TABLE OF CONTENTS 1.Send a Blind Carbon Copy... 1 2. Change the view of the Outlook window... 2 3. Use Out of Office Assistant... 2 4. Create Rules... 4 5. Use Autocomplete... 5 6. Request

More information

End User Training Guide

End User Training Guide End User Training Guide October 2013 2005-2013 ExpenseWire LLC. All rights reserved. 1 expensewire.com Use of this user documentation is subject to the terms and conditions of the applicable End- User

More information

DATA PROTECTION. OneWorld Encrypted Messages USER GUIDE

DATA PROTECTION. OneWorld Encrypted Messages USER GUIDE DATA PROTECTION OneWorld Encrypted Messages USER GUIDE Table of Contents 1 Why use Encrypted emails?... 3 2 Activation and Login... 4 2.1 Activating Your New OneWorld Encrypted Messages Account... 4 2.2

More information

Table of Contents Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE... 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started

Table of Contents Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE... 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started Webmail User Manual Table of Contents Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE... 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started Chapter 2 MAILENABLE KEY FEATURES OVERVIEW...

More information

Outlook Web Access. PRECEDED by v\

Outlook Web Access. PRECEDED by v\ Outlook Web Access Logging in to OWA (Outlook Web Access) from Home 1. Login page http://mail.vernonct.org/exchange 2. To avoid these steps each time you login, you can add the login page to your favorites.

More information

Welcome to HomeTown Bank s Secure E-mail! User Guide

Welcome to HomeTown Bank s Secure E-mail! User Guide Welcome to HomeTown Bank s Secure E-mail! User Guide To access the secure email message center, click the Secure Email link on the www.htbmn.com main web page. Select whether you are a new user of the

More information

Outlook Live Basics. for Students

Outlook Live Basics. for Students Outlook Live Basics for Students 2 Outlook Live for Support Staff Outlook Live for Support Staff 3 Getting Started... 6 Signing into your Outlook Account... 6 Migrating your Account... 8 Address Book...

More information

Outlook Web Access User Guide

Outlook Web Access User Guide Table of Contents Title Page How to login...3 Create a new message/send attachment...5 Remove the reading pane...10 Calendar functions...11 Distribution lists...11 Contacts list...13 Tasks...18 Options...19

More information

Webmail User Guide. The Webmail Window. Logging In to Webmail. Displaying and Hiding the Full Header. Printing an Email. Composing a New Email

Webmail User Guide. The Webmail Window. Logging In to Webmail. Displaying and Hiding the Full Header. Printing an Email. Composing a New Email Webmail User Guide Rev: November, 2012 Webmail is supported in the following browsers: Windows Internet Explorer 6, Internet Explorer 7, Firefox 2, and Firefox 3 Mac OSX Safari 2, Safari 3, Firefox 2,

More information

Office365 at Triton College

Office365 at Triton College Office365 at Triton College Logging in to Office365 The new log in page for Triton email is http://outlook.com/triton.edu At that page, enter your username in this format: firstnamelastname@triton.edu

More information

Registering at the Securemail site

Registering at the Securemail site Registering at the Securemail site Before using the Secure Mail service for the first time, you must perform a one-time service registration by completing the following steps. 1. When a Secure Mail is

More information

Outlook Web Access Tipsheets

Outlook Web Access Tipsheets You can use a Web browser to access your Outlook mailbox from any computer with an Internet connection. You can use Outlook Web Access with Microsoft Internet Explorer, Mozilla Firefox and many other browsers.

More information

Pentagon Message Exchange Setup Guide: All Devices

Pentagon Message Exchange Setup Guide: All Devices Pentagon Message Exchange Setup Guide: All Devices This guide has been sent to you to help you set up Pentagon Message Exchange on your equipment. In this guide, you will find the details required for

More information

Microsoft Outlook Web App (OWA)

Microsoft Outlook Web App (OWA) im Microsoft Outlook Web App (OWA) CSULB 1 Information Technology Services CSULB 2 Information Technology Services Table of Contents Introduction... 4 Logging In... 4 The OWA Interface... 5 Feature Differences...

More information

Using Outlook WebAccess

Using Outlook WebAccess Using Outlook WebAccess Outlook Toolbars - Terminology Update all folders New Move/Copy Reply Forward Check for New Messages Help Show/Hide Folders Delete Reply to All Show/Hide Reading Pain Search Address

More information

Department of Information Technology. Microsoft Outlook 2013. Outlook 101 Basic Functions

Department of Information Technology. Microsoft Outlook 2013. Outlook 101 Basic Functions Department of Information Technology Microsoft Outlook 2013 Outlook 101 Basic Functions August 2013 Outlook 101_Basic Functions070713.doc Outlook 101: Basic Functions Page 2 Table of Contents Table of

More information

Outlook Web Access -User Guides-

Outlook Web Access -User Guides- Nilai University College (Nilai Education Sdn. Bhd) Outlook Web Access -User Guides- Prepared By IT Department (Infrastructure Team) VERSION: 1.0 All rights reserved. This document is a proprietary product

More information

GMass Getting Started Guide

GMass Getting Started Guide Powerful Mass Email System for Gmail Created by: Ajay Goel September 2015 GMass Getting Started Guide Table of Contents Section 1: Set Up Google Chrome & GMass... 1 Who Should Use This Guide... 1 Benefits

More information

How To Use Webmail. Guiding you through the Universities online email

How To Use Webmail. Guiding you through the Universities online email How To Use Webmail Guiding you through the Universities online email Table of Contents LOGGING ON...2 VIEWING MESSAGES...2 SENDING A MESSAGE...3 Using the University s Address Book...3 To send a message

More information

S-Doc User Guide. Instructions on using the Secure Document Online Courier with the CAAT Pension Plan. September 2012

S-Doc User Guide. Instructions on using the Secure Document Online Courier with the CAAT Pension Plan. September 2012 S-Doc User Guide Instructions on using the Secure Document Online Courier with the CAAT Pension Plan Secure solution provided by Accellion September 2012 S E C U R E C O L L A B O R A T I O N U S E R G

More information

External End User Training Guide: Secure Email Extract

External End User Training Guide: Secure Email Extract External End User Training Guide: Secure Email Extract Version 6 August 12, 2013 Prepared by 7/29/2013: Kris Chromey, Training Coordinator Michelle Tuscher, Vault Implementation Coordinator Edited for

More information

USING OUTLOOK WEB ACCESS

USING OUTLOOK WEB ACCESS USING OUTLOOK WEB ACCESS 17 March 2009, Version 1.0 WHAT IS OUTLOOK WEB ACCESS? Outlook Web Access (OWA) is a webmail service of Microsoft Exchange Server. The web interface of Outlook Web Access resembles

More information

Facilities and Safety How-To Guide: Accessing and Using Your UCF Webmail Account

Facilities and Safety How-To Guide: Accessing and Using Your UCF Webmail Account Launch Internet Explorer Click on the Internet Explorer icon at the bottom left of the computer screen. Go to the UCF Webmail Website 1. In the address bar at the top of the screen, type webmail.ucf.edu.

More information

Using Barracuda Spam Firewall

Using Barracuda Spam Firewall Using Barracuda Spam Firewall Creating your Barracuda account Your Barracuda account has been created for you if you are a current Hartwick College student, staff or faculty member. Setting Your Password.

More information

Login Instructions. 1. Type web URL https://www.getrave.com/login/wmichmed into your browser s address bar.

Login Instructions. 1. Type web URL https://www.getrave.com/login/wmichmed into your browser s address bar. Rave Alert System WMed has partnered with Rave Mobile Safety to provide an emergency alert system to inform you of emergency situations, closures, and other important notifications. The system allows for

More information

ITS Spam Filtering Service Quick Guide 2: Using the Quarantine

ITS Spam Filtering Service Quick Guide 2: Using the Quarantine ITS Spam Filtering Service Quick Guide 2: Using the Quarantine The quarantine is where suspected spam messages are held on the ITS Spam Filtering server. In the graphic below, the quarantine window displays

More information

Outlook Web App. in Office 365. The Outlook Window. Signing In. (Outlook Exchange Faculty & Staff) Getting Started

Outlook Web App. in Office 365. The Outlook Window. Signing In. (Outlook Exchange Faculty & Staff) Getting Started Outlook Web App in Office 365 (Outlook Exchange Faculty & Staff) Getting Started The Outlook Window Navigation Bar Settings Navigation Pane View Pane Reading Pane Navigation Bar switch between Outlook,

More information

Accessing your e-mail using a web browser

Accessing your e-mail using a web browser Accessing your e-mail using a web browser The web address for the PTS e-mail site is. http://mailserver.pts.edu Type that web address in the address bar and press . The screen below appears Next,

More information

Email. Using Outlook Live

Email. Using Outlook Live Using Outlook Live Contents What is Email?... 4 Using Email... 4 Email Address... 4 Password... 4 The Windows Live Hotmail Welcome Screen... 6 Inbox... 7 The Mail Inbox Toolbar... 8 Sending Mail... 9 Attaching

More information

Managing Contacts in Outlook

Managing Contacts in Outlook Managing Contacts in Outlook This document provides instructions for creating contacts and distribution lists in Microsoft Outlook 2007. In addition, instructions for using contacts in a Microsoft Word

More information

johnireland@eircom.net

johnireland@eircom.net Email Electronic mail is the transmission of mainly text based messages across networks. This can be within a particular network - internal mail - or between networks - external mail. The most common network

More information

Using Your New Webmail

Using Your New Webmail Using Your New Webmail Table of Contents Composing a New Message... 2 Adding Attachments to a Message... 4 Inserting a Hyperlink... 6 Searching For Messages... 8 Downloading Email from a POP3 Account...

More information

External Account Creation and Upload Instructions for the Local Government (LG) Audit Report Collection System

External Account Creation and Upload Instructions for the Local Government (LG) Audit Report Collection System External Account Creation and Upload Instructions for the Local Government (LG) Audit Report Collection System In order to submit data for any Department of Audits and Accounts (DOAA) web application,

More information

How to use the VCCS Student E-mail System

How to use the VCCS Student E-mail System Page 1 of 7 How to use the VCCS Student E-mail System How to Access your Email 1. Log onto Blackboard. 2. Click on the Student Connect tab. 3. Click on the View My E-Mail link. 4. Your login name is your

More information

Using the City of Stamford / Stamford Public Schools. Web Email System

Using the City of Stamford / Stamford Public Schools. Web Email System Using the City of Stamford / Stamford Public Schools Web Email System Open the Login Screen: Go to the following site: www.stamfordct.gov/mail and choose the login link. The login screen will look like

More information

FDIC Secure Email Procedures for External Users April 23, 2010

FDIC Secure Email Procedures for External Users April 23, 2010 FDIC Secure Email Procedures for External Users April 23, 2010 This document contains information proprietary to the Federal Deposit Insurance Corporation. Table of Contents 1. Introduction...2 2. Receiving

More information

Receiving Secure Email Customer Support frequently asked questions

Receiving Secure Email Customer Support frequently asked questions Registering a Secure Password Q. Where do I find the current Secure email guidance documentation? A. Published on Glasgow City Council website. Q. My organisation has its own email encryption tool, do

More information

Getting Started with University Gmail

Getting Started with University Gmail Getting Started with University Gmail USER GUIDE V1.0 User Services IT Services University of Malta 2013 User Services IT Services University of Malta Msida MSD 2080 Malta May only be reproduced with permission

More information

Outlook 2010. Mail, Calendar, Contacts, Notes & Tasks. User Guide

Outlook 2010. Mail, Calendar, Contacts, Notes & Tasks. User Guide User Guide Outlook 2010 Mail, Calendar, Contacts, Notes & Tasks IT Training (818) 677-1700 training@csun.edu www.csun.edu/it/training CSUN IT Training YouTube Channel http://www.youtube.com/user/csuninfotech

More information

Connecting to LUA s webmail

Connecting to LUA s webmail Connecting to LUA s webmail Effective immediately, the Company has enhanced employee remote access to email (Outlook). By utilizing almost any browser you will have access to your Company e-mail as well

More information

What browsers can I use to view my mail?

What browsers can I use to view my mail? How to use webmail. This tutorial is our how-to guide for using Webmail. It does not cover every aspect of Webmail; What browsers can I use to view my mail? Webmail supports the following browsers: Microsoft

More information

Using CRM. Quick Reference. August 4, 2009. CRM Use for Agents Page 1 of 31

Using CRM. Quick Reference. August 4, 2009. CRM Use for Agents Page 1 of 31 Quick Reference August 4, 2009 CRM Use for Agents Page 1 of 31 Table of Contents GETTING STARTED IN CRM...3 WHAT IS CRM?... 4 ACCESSING CRM... 5 CUSTOMIZE YOUR CASE VIEW... 6 SHOW MY CASES ON HOME PAGE...

More information

Outlook Web Access (OWA) with Exchange Server 2007 (Windows version)

Outlook Web Access (OWA) with Exchange Server 2007 (Windows version) Outlook Web Access (OWA) with Exchange Server 2007 (Windows version) 1. Login into your Baylor email account via a web browser such as Internet Explorer, Fire Fox, or Netscape. The web URL is still http://mail.baylor.edu/

More information

CDUfiles User Guide. Chapter 1: Accessing your data with CDUfiles. Sign In. CDUfiles User Guide Page 1. Here are the first steps to using CDUfiles.

CDUfiles User Guide. Chapter 1: Accessing your data with CDUfiles. Sign In. CDUfiles User Guide Page 1. Here are the first steps to using CDUfiles. CDUfiles User Guide Chapter 1: Accessing your data with CDUfiles Here are the first steps to using CDUfiles. Sign In Open your web browser and enter cdufiles.cdu.edu.au or Note: Use cdufiles.egnyte.com

More information

Email at Bradford - Outlook

Email at Bradford - Outlook This document provides guidance for staff using Office 365 with Microsoft Outlook 2010 for email at the University of Bradford. The University of Bradford retains copyright for this material, which may

More information

MICROSOFT OUTLOOK 2010 READ, ORGANIZE, SEND AND RESPONSE E-MAILS

MICROSOFT OUTLOOK 2010 READ, ORGANIZE, SEND AND RESPONSE E-MAILS MICROSOFT OUTLOOK 2010 READ, ORGANIZE, SEND AND RESPONSE E-MAILS Last Edited: 2012-07-09 1 Read Emails... 4 Find the inbox... 4 Change new incoming e-mail notification options... 5 Read email... 6 Change

More information