Supplier Workflow online invoicing. Quick guide to Supplier Workflow for suppliers to Realkredit Danmark
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1 Supplier Workflow online invoicing Quick guide to Supplier Workflow for suppliers to Realkredit Danmark
2 Digitalized invoicing Supplier Workflow is an online e-invoicing portal, which is developed and hosted by HighJump Software Aps, Realkredit Danmark s digital partner. Supplier Workflow is free of charge, both in regards to registering as well as sending invoices to Realkredit Danmark, as long as you are registered as a supplier to Realkredit Danmark You can register for Supplier Workflow at: Supplier Workflow contains many opportunities for digital trade, but as a supplier to Realkredit Danmark, you only need to use the invoice-part of Supplier Workflow. The most important functions are: - Easy access via web-browser - Send invoices and credit notes to Realkredit Danmark - Send invoice reminders - Realkredit Danmark receives documents in a digital format - Statistics, which give you knowledge about your co-operation with Realkredit Danmark Benefits: - All-in-one web application to digital invoicing - High security standards for both Realkredit Danmark and the supplier against compromising interventions or digital scams. - Easy and fast configuration - High transparency and tracing opportunities in the sales process. Supplier Workflow online invocing - Realkredit Danmark ENG vers Page 2 of 7
3 Requirements to the suppliers using Supplier Workflow When you send an electronic invoice to Realkredit Danmark via Supplier Workflow, it is important that you enter all the relevant information, in order for Realkredit Danmark to handle the invoice digitally. Create an invoice: To ensure that the invoice can be handled at Realkredit Danmark, the invoice must contain certain information. Among others, it is important, that either an order number, a contract/case number and/or a registration number always is included. Please ensure that the following fields are completed (see example at next page): 1. Realkredit Danmark s GLN no.: The contact person at Realkredit Danmark 3. Reference at Realkredit Danmark use at least one of the following four opportunities (in prioritized order) 3.1. Contract-/case number (use the field Contract number and type as: 1234_DKDB_01) 3.2. Project number (use the field Supplier note and type as: 12345_ content may vary, alphanumerical field) 3.3. Registration number (use the field Supplier note and type as 3568) 4. The supplier s CVR (VAT) no. 5. The supplier s bank account number 6. Payment conditions (standard is 30 days from invoice date) 7. A meaningful invoice text (i.e. write that the invoice is for a coin operating machine and not just model number DP12568 maximum 40 character) Supplier Workflow online invocing - Realkredit Danmark ENG vers Page 3 of 7
4 Example of an invoice with a contract number (field 3.1) (See a description of the fields at page 3) Supplier Workflow online invocing - Realkredit Danmark ENG vers Page 4 of 7
5 Example of an invoice with a project number (field3.3) (See a description of the fields at page 3) Supplier Workflow online invocing - Realkredit Danmark ENG vers Page 5 of 7
6 Example of an invoice with a registration number (field 3.4) (See a description of the fields at page 3) Supplier Workflow online invocing - Realkredit Danmark ENG vers Page 6 of 7
7 Contact All requests from suppliers concerning invoice status and payments must be directed to: Danske Bank, 4759 Invoice Processing: Phone: or (Please note: The request must be in English) Suppliers may direct technical support requests via to the following address: Typical inquiries from Danish Bank s suppliers: Help to track a document not received by Realkredit Danmark Problem to understand the error message from the HighJump Help to change password and technical issues in SWF Minimum requirements when contacting HighJump Service Desk: Supplier to Realkredit Danmark concerning Danske Bank contract no Supplier - company name Supplier - contact name Supplier - phone number Supplier - Supplier sender ID (GLN/EAN, CVR or Org number) Realkredit Danmark receiver ID (Danske Bank GLN number) Document ID (invoice-/credit note number) Date and time for document dispatch (dd.mm.yy/hh.mm) A brief description of your enquiry Supplier Workflow online invocing - Realkredit Danmark ENG vers Page 7 of 7
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