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1 Name, and contact details of Appellate Authority Name 1 E/R /111 Complaint 198 Mr. Vivek Gangwar Associate Vice President C 48, Okhla Industrial Area Phase 2, Delhi Delhi appellate.delhi@vodafone.com Phone Fax / Name 2 Mumbai Postpaid /111/198 Prepaid /144 Phone Fax Ms Jacqueline Mundkur GM Customer Service Vodafone Essar Limited. 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai , India. Appellate.mum@vodafone.com Name 3 Rest Of Tamil Nadu (Except Chennai) Postpaid /111 Prepaid /111 Complaint 198 Mr. Harsha Murthy General Manager Customer Service Phone Fax Vodafone Essar South Limited, Tower 1, 9th Floor, Beliciaa Towers, Block 94, MRC Nagar, Chennai , India appellate.tamilnadu@vodafone.com Page 1 of 7 list of CC, NO,AA,Vodafone updated on

com Phone 9811090001 Fax 9811098114/9811000009 Name 2 Mumbai Postpaid 9820098200/111/198 Prepaid 9820098200/144 Phone 9820015713 Fax 2266661200 Ms Jacqueline Mundkur GM Customer Service Vodafone

2 Name, and contact details of Appellate Authority Name 4 Chennai Postpaid /111 Prepaid /111Complaint 198 Mr. Harsha Murthy General Manager Customer Service Vodafone Essar Cellular Limited, 1046, Avinashi Road, Coimbatore appellate.tamilnadu@vodafone.com Phone Fax Name Complaint 198 Mr. Sridhar Rao CEO Kolkata Vodafone Essar East Limited, DLF IT Park, Block AF, 15th Floor, 08 Major Arterial Road, New Town, Rajarhat, Kolkata appellate.kol@vodafone.com Phone am to 6.00pm Fax Name Complaint 198 Mr. CP Joshi VP Customer Service Vodafone Essar South Limited, DLF IT Park, Block AF, 15th Floor, 08 Major Arterial Road, New Town, Rajarhat, Kolkata West Bengal appellate.wb@vodafone.com Phone am to 6.00pm Fax Name 6 Postpaid /111 Prepaid /111Complaint 198 Ms.Sabina C Associate Vice President Vodafone Essar Cellular Limited, The Metropolitan, FPNo27, Maharashtra Survey No21, Old Pune Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune , India appellate.mah@vodafone.com Phone Fax Page 2 of 7 list of CC, NO,AA,Vodafone updated on

com Phone 9962099625 Fax 9843012345 Name 5 9830098300 Complaint 198 Mr.

3 Name 7 Gujarat Name, and contact details of Appellate Authority Post paid & Prepaid /111 Complaint 198 Mr. Rohit Krishna General Manager customer service Vodafone Essar Cellular Limited, Vodafone House Corporate Road, Prahladnagar, Off S. G. Highway, Ahmedabad Gujarat, India appellate.guj@vodafone.com Phone Fax Name /111, for complaints 198 Mr. Rahul Tandon DGM Customer Service Vodafone Essar South Limited,6th Floor, Varun Towers Andhra Pradesh II,Begumpet,Hyderabad Office: , Fax: (040) appellate.ap@vodafone.com Phone am to 6.00 pm Fax Name /111, Complaint 198 Girish S. General Manager Vodafone South Limited, Sunningdale Building, Embassy Golf Link Business Park, Moramangala, Karnataka Intrmediate Ring Road, Bangalore appellate.kar@vodafone.com Phone Fax , Name /111, Complaint 198 Mr Binoy George Vodafone Essar Cellular Limited, 4th Flr, Angels Arcade,South Kerala Kalamassery,Cochin appellate.ker@vodafone.com Phone Fax Page 3 of 7 list of CC, NO,AA,Vodafone updated on

com Phone 079 71710000 Fax +91 9825025989 Name 8 9885098850/111, for complaints 198 Mr.

4 Name 11 Postpaid /111 Prepaid /111, Complaint 198 Ms. Mandeep Kaur Name, and contact details of Appellate Authority Punjab Vodafone Essar South Limited. Plot No C 131, Eltop Industrial Area Phase 8 Mohali , India appellate.pun@vodafone.com Phone Fax Name 12 HP Postpaid /111 Prepaid /111, Complaint 198 Ms. Mandeep Kaur Vodafone Essar Spacetel Limited 130, Durga Cottage, SDA Complex, Adjoining Axis Bank, Kasumpti, Shimla , Himachal Pradesh, India appellate.hp@vodafone.com Phone Fax Name /111, Complaint 198 Mr. Sunil Kapoor Vodafone Essar Digilink Limited, Yogesh Tower, Kunjpura Road, Haryana Karnal appellate.har@vodafone.com Phone Fax Page 4 of 7 list of CC, NO,AA,Vodafone updated on

com Phone 9888012346 Fax 9888098888 Name 12 HP Postpaid 9736097360/111 Prepaid 9736097360/111, Complaint 198 Ms.

5 Name, and contact details of Appellate Authority Name /111 & 198 Mr.Rajesh Shetty DGM,CS UPW Vodafone Essar South Limited, B1/G2, 2nd Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi Phone :30 am 6:30 pm Fax Name 15 For Enquiries: 111 or For Complaints / Requests: 198 (toll free) Mr. Manish Jain Head Customer Services UP East Circle Vodafone Essar Digilink Limited Shalimar Titanium, Plot Number TC/G 1/1,Vibhuti Khand, Gomti Nagar Lucknow Appellate.Upe@vodafone.com Phone Fax Name / 111 / 198 Ms. Sonal Gordon Customer Service Head Vodafone Essar Digilink Limited, 5th Floor, Gaurav Tower, Malviya Nagar, Jaipur , Rajasthan, India Rajasthan Appellate.Raj@vodafone.com Phone Fax Name Mr. Amar Joshi (Head CS) Vodafone Essar Spacetel Ltd IInd Floor, Centre Point, New Madhya Market, T.T.Nagar, Bhopal Pradesh and appellate.mpcg@vodafone.com Chattisgarh Phone Fax Page 5 of 7 list of CC, NO,AA,Vodafone updated on

com Phone +91 11 4252 8111 9:30 am 6:30 pm Fax 919719097191 Name 15 For Enquiries: 111 or +91 9839098390 For Complaints / Requests: 198 (toll free) Mr.

6 Name 19 Postpaid: /111 Postpaid: /111, Complaint 198 Phone Fax Name 20 Postpaid / 111, Prepaid /111, Complaint 198 Name, and contact details of Appellate Authority Mr. Jitendra Agnihotri Head Vodafone Essar Spacetel Ltd, Mayfair Court, Hinoo Ranchi Mr. Shailesh Upadhyay AVP CS Orissa Vodafone Essar Spacetel Limited Module A, 2nd Floor, Fortune Towers, Chandrasekharpur , Bhubaneswar, Orissa Phone Fax Name 21 Bihar and Jharkhand Jammu And Kashmir /111 For Both Prepaid & Postpaid Ram Mudakavi DGM Phone Fax Vodafone Essar Spacetel Ltd. Bachitter Complex, Ground Floor, Opp K.B. Public NH, Narwal Bye Pass, Channi Himmat Page 6 of 7 list of CC, NO,AA,Vodafone updated on

Shailesh Upadhyay AVP CS Orissa Vodafone Essar Spacetel Limited Module A, 2nd Floor, Fortune Towers, Chandrasekharpur 751023, Bhubaneswar, Orissa Appellate.ors@vodafone.

7 Name, and contact details of Appellate Authority Name / 111, Complaint 198 Mr. Hemang Trivedi DGM Vodafone Essar Spacetel Ltd, Agni Shanti Business Park, Opp: Assam AGP Office, GNB Road, Ambari, Guwahati , Assam India Phone Fax na Name /111, Complaint 198 Mr. Mrinmoy Choudhury Manager Vodafone Essar Spacetel Ltd, Bawri Mansion, 3rd Floor, North East Dhanketi, Shillong , Meghalaya India Phone Fax na Page 7 of 7 list of CC, NO,AA,Vodafone updated on

India Appellate.asm@vodafone.com Phone 9706024365 Fax na Name 23 9774097740/111, Complaint 198 Mr.

Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059, India.

Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059, India. complaints (Toll Free) Name, and contact details of Nodal Officer Name, and contact details of Appellate Authority Name 1 E/R 9811098110/111 Complaint 198 Ms. Sushma Khanna Mr. Vivek Gangwar Designation