Service Provider: BSNL Call Center Contact Number (Toll Free)

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1 Sl. No Service Area Service Provider: BSNL Call Center Contact Number (Toll Free) Name, address and contact details of Appellate Authority 1 Andaman & Nicobar 2 Andhra Pradesh V Shanker DGM(Plang), O/o CGMT, BSNL, Telephone Bhavan, Port Blair Ph Fax.No cgm_an@bsnl.co.in A.P. Rao GMN(WO), O/o CGMT, AP, Telecom Circle, Hyderabad Ph , Fax.No pg_ap_gmo@bsnl.co.in 3 Assam U.N. Mahalik GM(Admn), O/0 CGMT, Assam, Telecom Circle, Guhwati Ph , Fax gmadmin@bsnl.co.in 4 Bihar H.S. Dwivedi GM(Mktg.), O/o CGM, Bihar Telecom Circle, Patna Ph , Fax gmbdnc_bihar@bsnl.co.in

2 5 Chattisgarh S.D. Bind, GM(CFA), O/0 CGMT, Chhattisgarh Telecom Circle, Raipur Ph , Fax Gujarat 7 Haryana 8 Himachal Pradesh O.D. Tyagi, GM(Ops.), O/o CGMT, Gujarat Telecom Circle, Ahmedabad Ph , Fax omdut@indiatimes.com V.K. Gupta GM(CFA), O/o CGMT, Haryana Telecom Circle, Ambala Ph , Fax.No gm_cfa_har@bsnl.co.in P.S. Ditta, GM(Admn.), O/o CGMT, SDA Complex, block No.1, Shimla -9 Ph , Fax. No app_auth_hp@bsnl.co.in

3 9 Jammu & Kashmir N.N. Gupta, CGM, O/o CGMT, J&K Telecom Circle, Jammu Ph , Fax No Jharkhand S.S. Agarwal GM(CFA), O/o CGMT, Jharkhand Telecom Circle, Ranchi Ph , Fax.No Karnataka (Bangalore) (Mobile & landline) Karnataka (Except Bangalore)(Mobile) Shri V. V. S. Raghavakumar Sr. GM (NW-0) CM BGTD Room No: 211 IInd Floor, Telephone House, Rajbhavan, Road, Bangalore Fax. No Shri B. Krishna Sharma GM IMPCS, Room No 326, III Floor, Annexe Bldg, O/o CGMT, Karnataka Telecom Circle, No. 1, Swami Vivekananda Road, Bangalore appellate_msktk@bsnl.co.in Ph , Fax No

4 13 Karnataka (Except Bangalore) (Landline) Sri K. Narendra, GM (NW-C) CFA, Room No. 326, IIIrd Floor, Annex Bldg Office of CGMT, Karnataka Circle, No. 1 Swami Vivekananda Road, Bangalore gmop.ktk@bsnl.co.in Ph , Fax Kerala 15 Maharashtra 16 Madhya Pradesh Rajendran V GM(Sales &Mkt), O/oCGMT, Door Sanchar Bhavan, PMG, Junction, Thiruvanathapuram 33 Ph , Fax. No gm_sm_cfa_kerala@bsnl.co.in B.L. Bodia GM(NWP), O/o CGMT, Maharashtra Telecom Circle, Mumbai Ph Fax.No pgmd_mah@bsnl.co.in R.K.P. Hinduja CGM, O/o CGMT, M.P. Telecom Circle, Bhopal Ph , Fax. No cgm_mp@bsnl.co.in

5 17 North East - I C.K. Bhatia GM(Mktg.), O/o CGM, N.E. I Circle, Shillong Ph , Fax.No gmmo_ne1@bsnl.co.in 18 North East -II A.B. Gupta GM(HR & Admn), O/o CGM NE II Circle, Dimapur Ph , Fax.No Gmhrne2@gmail.com 19 Orissa B.K. Nayak GM(CFA), O/o CGM Orissa Telecom circle, Bhubneswar Ph , Fax.No gmcfaor@gmail.com 20 Punjab Kamal Kumar GM(CSA), O/o CGMT, Punjab Telecom Circle, Chandigarh Ph , Fax No pg_appellae_pb@bsnl.co.in

6 21 Rajasthan G.K. Agarwal CGM, O/o CGMT, Rajasthan Telecom Circle, Jaipur Ph , Fax. No Tamilnadu Basic landline complaints is 1500, WLL complaints is 1502, broadband complaints is 1504 and Mobile complaints is 1503 N.Meikantamanickam, General Manager(NWO CFA), O/o CGM BSNL, Tamilnadu Ph Fax.No UP(East) 24 Uttaranchal H.R. Shukla GM(NOW-CFA),O/o CGMT, UP(East), Telecom circle, Lucknow Ph , Fax.No Manoj Pant GM(CFA), O/o CGMT, Uttrakhand Telecom Circle, Dehradun Ph , Fax. No

7 25 West Bengal S.K. Bose GM(O), O/o CGMT, WB Telecom Circle, Kolkata Ph , Fax. No Calcutta TD S.K. Bhaduri GM(CN, S&M-CM), O/o CGMT, Kolkata Telecom District Kolkata Ph , Fax. No Chennai TD Venkatesan DGM(Ops.-Plg.), O/o AGM(PG), 78, Purasawalkam High Road, Chennai Ph , Fax. No

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