Certificate of Registration

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1 Certificate of Registration INFORMATION SECURITY MANAGEMENT SYSTEM - ISO/IEC 27001:2005 This is to certify that: IBM Global Process Services, Pvt. Ltd., IBM DLF Building No. 8, Tower B 4th Floor, DLF Cyber City DLF Phase II, Sector 25A Holds Certificate No: IS and operates an Information Security Management System which complies with the requirements of ISO/IEC 27001:2005 for the following scope: The Management of Information Security for all Information assets managed or owned in the Business Process Outsourcing (BPO) services consisting of Finance and Accounts, Customer Relationship Management, Technical Services, Analytics and Human Resource Services for the Global and Domestic Operations, including the support functions of Human Resources, Physical Security, Real Estate and Site Operations, Finance, Information technology, IT Security Operations and IT Security Compliance, Data Privacy, Business Continuity, Quality, Work Force Management, Corporate Communication, and Marketing. This is in accordance with the Statement of Applicability, Version 5.0 dated 1st June (This Registration covers the activities delivered at the locations as shown on page 2 to 6 of this Certificate) For and on behalf of BSI: Gary Fenton, Global Assurance Director Page: 1 of 6 Further clarifications regarding the scope of this certificate and the applicability of ISO/IEC 27001:2005 requirements may be obtained by consulting the organization. This certificate is valid only if provided original copies are in complete settt.

2 IBM Global Process Services, Pvt. Ltd., IBM DLF Building No. 8, Tower B 4th Floor, DLF Cyber City DLF Phase II, Sector 25A 444, Phase V Udyog Vihar Gurgaon Floor 9, 11, 12, 14, & 15 (Tower B) & Floor 3, 4, & 5 (Tower C), DLF Cyber Greens DLF Cyber City, Sector 25A, DLF Phase-3 Infinity Tower B (Floor 4 & 5) & Tower C (Floor 4 & 5), Infinity Towers, DLF City DLF Phase II, Sector 25A Unitech Cyber Park, Floor 9 10 & 11 (Tower B), Floor 5, 6, 7, 8, 9, & 15 (Tower C), 60 Mtr Sector Road Magnus Tower, 1st, 4th & 5th Floor MindSpace New Link Road, Malad (W) Mumbai BPO services (Finance & Accounts, Customer Relationship Management, Technical Services, Analytics) including the support functions of Human Resources, Physical Security, Real Estate and Site Operations, Finance, IT, Information Security Privacy and Compliance, Quality, Workforce management, Corporate Communications, Marketing. Page: 2 of 6

3 Survey 209, SP Infocity Phursungi Hadapsar Pune Tech Park One Survey No. 191 Tower A, Off Airport Road, Yerwada Pune Tower 2, Floor 4 & 5 DN 62, Sector 5 Salt Lake City Kolkata West Bengal Flr 2 (Tower A), Flr 9, 10 & 11 Tower C 8 Major Arterial Road, Block AF DLF IT Park, New Town, Rajarhat Kolkata West Bengal Tower A & B, Prasad Technology Park Plot No. 97, Survey No. 152 EPIP Industrial Area, Whitefield Bangalore Floor Ground, 1, 2, & 3 (D1 Block) Floor 1, 2 & 7 (D4 Block), Floor 5 (F2 Block) Manyata Embassy Business Park Nagawara, Page: 3 of 6

4 Floor Ground, 1, 2, 3 & 4 D.No , Rednam Gardens Old Jail Road Junction Vishakapatnam nd Floor Gamma Block, Alpha City 25, Old Mahabalipuram Road (OMR) Navallur Chennai Tamil Nadu Site # 22, 23, 1st & 2nd Floor Tower C 2nd Floor Tower E DLF IT Park, Kishangarh Chandigarh Punjab IV Floor & Vth Floor, "Explorer" ITPL, Whitefield Road Bangalore VBC Solitaire, 2nd Floor 47 & 49 Bazullah Road T Nagar Chennai Tamil Nadu IBM Mindspace Cyberbad, No.3A 1st Floor, Survey No.64 APIIC Software Layout, Hitech City Hyderabad Andhra Pradesh BPO services Human Resources, Physical Security, Real Page: 4 of 6

5 IBM Mindspace Cyberbad, 3rd & 4th Floor Block 3B Hitech City, Madhapur Hyderabad Andhra Pradesh IBM C-Block, Ground Floor & D-Block 2nd Floor & 3rd Floor Embassy Golf-Links Business Park Koramangala,Inner Ring Road, Domlur IBM MTP-5th Floor G-1 Manyata Tech Park Nagawara,Outer Ring Road IBM BCS Building Plot No. XI-7 Block EP/GP Salt Lake City Kolkata West Bengal IBM D-1 Manyata Tech Park, 4th Floor, Ground Floor Nagawara,Outer Ring Road IBM EGL, C-Block Ground Floor NOIDA-SEZ-1st Floor, Building No. 2, SEZ Seaview Developers Limited Plot No. 20 & 21, Sector-135 Noida Uttar Pradesh Compliance, Human Resources Page: 5 of 6

6 ASF-Floor 4th & 5th Tower-B ASF Tower Gawal Pahad Gurgaon-Faridabad Road Gurgaon IBM TPO-Tech Park One, Tower B Survey No. 191 A/2A/1/2. Off Airport Road Next to DON BOSCO School, Yerawada Pune IBM Silokhera-IBM Silokhera, Sector-30, N.H-8 Gurgaon IBM A-26, Floor Stilt Sector 62 Noida Uttar Pradesh Page: 6 of 6

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