CRM Seminar One April 2004

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1 CRM Seminar One April 2004 peter.griffiths 21/02/2005 Aviation House, Gatwick 1

2 CAP 737 ISSUES 21/02/2005 Aviation House, Gatwick 2

3 Why? Statistics The majority of accidents have human factors as a main causal or contributing factor. The outcome of a technical failure can often be ameliorated by good CRM. 21/02/2005 Aviation House, Gatwick 3

4 21/02/2005 Aviation House, Gatwick 4

5 21/02/2005 Aviation House, Gatwick 5

6 Human Factor issues: Have been recognised by all the main aviation bodies such as: ICAO JAA CAA 21/02/2005 Aviation House, Gatwick 6

7 Human Factor issues: Have been recognised by all the main aviation bodies such as: ICAO 21/02/2005 Aviation House, Gatwick 7

8 Human Factor issues: Have been recognised by all the main aviation bodies such as: ICAO HF Digests Annex 6 SARPs Flight Crew Dispatchers Cabin Crew 21/02/2005 Aviation House, Gatwick 8

9 Human Factor issues: Have been recognised by all the main aviation bodies such as: ICAO HF Digests Annex 6 SARPs Flight Crew Dispatchers Cabin Crew LOSA 21/02/2005 Aviation House, Gatwick 9

10 Human Factor issues: Have been recognised by all the main aviation bodies such as: JAA JAR-OPS NPA 16 ( now amendment 3) Assessment of CRM skills. NPA 24 NPA 27 21/02/2005 Aviation House, Gatwick 10

11 Human Factor issues: Have been recognised by all the main aviation bodies such as: CAA AICs-143/93, 117/98 Regulatory Impact Assessment (RIA) Industry Forums Standards Document 29 CAP737 21/02/2005 Aviation House, Gatwick 11

12 CAP 737 Information Guidance Requirements Including Instructor Accreditation Assessment 21/02/2005 Aviation House, Gatwick 12

13 Assessment CRM assessment should: Provide feedback to the individual and serve to identify retraining. Be used to improve the training system Be included in an overall assessment of a flight crew members performance. IEM OPS1.943/1.945/55/65 21/02/2005 Aviation House, Gatwick 13

14 Assessment New proposal. Operators should establish procedures to update the CRM recurrent training programme taking into account the results of the CRM assessment of their crews. Programme revision shall be conducted over a period not exceeding 3 years. Appendix 1 To JAR-OPS /02/2005 Aviation House, Gatwick 14

15 Assessment New proposal. CRM assessment shall not be used in the evaluation of a flight crew member unless it results in an associated technical failure Appendix 1 To JAR-OPS /02/2005 Aviation House, Gatwick 15

16 Recurrent Training 21/02/2005 Aviation House, Gatwick 16

17 Assessment New proposal. Operators should establish procedures to update the CRM recurrent training programme taking into account the results of the CRM assessment of their crews. Programme revision shall be conducted over a period not exceeding 3 years. Appendix 1 To JAR-OPS /02/2005 Aviation House, Gatwick 17

18 Recurrent Training should: Address the needs of the operator. Be based on the feedback from CRM assessment. Include case based studies of accidents/incidents from: The operator Similar operations Same aircraft type 21/02/2005 Aviation House, Gatwick 18

19 Recurrent Training should not: Be too prescriptive, does not need to cover every detail of the CRM syllabus in the same depth as the initial CRM course. Be tick in the box 21/02/2005 Aviation House, Gatwick 19

20 Where are we now TRE/TRI accreditation to be complete 30 September 04 Ground School CRM Instructors no grandfather rights after 30 September 04 Operators to have an assessment system in place by 30 September 04 Amendment to CAP 737 to give further advice on CRM for single-pilot aircraft. 21/02/2005 Aviation House, Gatwick 20

21 Where are we now NPA-OPS 27 for Helicopters incorporated into JAR-OPS 3 on 1April 2004 NPA-OPS 24 for Cabin Crew ongoing and should be incorporated into JAR-OPS during 2004 CAA will hold further forums the first of which will be for single-pilot CRM 21/02/2005 Aviation House, Gatwick 21

22 Single-pilot CRM Forum To be held at Aviation House on 27 October 2004 New addition of CAP 737 will be available for the forum 21/02/2005 Aviation House, Gatwick 22

23 Thank you for your attention. ANY QUESTIONS? 21/02/2005 Aviation House, Gatwick 23

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