Coordinated Service Delivery
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1 Coordinated Service Delivery WIOA in Mississippi Dr. Mimmo Parisi
2 Spectrum Approaches to Support Coordinated Service Delivery and Performance Measurement Single, Cross-Agency Case Management 1. Common Case Management Approach 2. Retaining Independent Operation of Agency Electronic Case Management s 3. Create State-Owned, Common Case Management Technology Siloed s; Retrospective Alignment Of Data
3 Career Pathways Source: Alliance for Quality Career Pathways, Shared Visions, Strong s
4 Common Case Management Approach: Mississippi Works Smart Start Career Pathway Model
5 Coordinating : Common Case Management Technology All agency systems linked to common system via web services.
6 Case Studies
7 Elvis Presley Honorably Discharged from the Army Military Occupation: Truck Driving Capable of Passing an Equivalency Exam Needs a job in the short term to support a family Wants to be a diesel mechanic in the long term. Walks into a local One-Stop Center
8 Agency Intake at Local One-Stop Center I m Elvis How Can I Help You? UI MS Works ID# Common + Profile + Services Given + Questionnaire + Referral to ES
9 One Stop Center Career Pathway Planning Work-Ready Report Card Tentative Success Plan Diesel Mechanic Self- Service Workforce Workforce Common + Profile Updates + Success Plan Updates
10 One-Stop Center: Career Case Management Your Plan Looks Great! How about driving trucks until you re a mechanic? Let s get you to ABE for high school equivlaency! Workforce For Staff Common + Profile Updates + Plan revisions + Referral to ABE
11 Intake at Adult Basic Education Hi Elvis, Nice Wrench! We were expecting you. Let s get you enrolled in an Equivalency Class. ABE For Staff Common + Profile Updates + ABE Success Plan + Service Enrollments
12 Elvis Completes Equivalency, ABE Refers Back to One-Stop / Workforce Agency Bye, Elvis Good Buddy To One-Stop Center Rehab ABE Services Staff Common + ABE Plan Update + Assessment Score + Electronic Referral + Equivalency
13 Revisit One-Stop Center Hi Elvis, Nice High School Equivalency Certificate! Let s get you into truck driving school Workforce For Staff Common + Profile Updates + Plan Updates + Training Enrollment
14 After Training, Exit Strategy Hi Elvis, great you earned an industryrecognized credential! Let s help you find the right job opening. Workforce For Staff Common + Profile Updates + Plan Updates + Credential Earned
15 Elvis Works as Truck Driver Workforce For Staff Common + Wage Records
16 Revisit One-Stop Center for Diesel Mechanic Training Hi Elvis, Let s get you enrolled in further training to be a diesel mechanic. Workforce For Staff Common + Profile Updates + Plan Updates + Training Enrollment
17 Intake at Adult Community College Hi Elvis, Let s get you trained to repair diesel engines. Communty College Common + Profile Updates + Education Enrollments + 2 Year Certificate
18 Unsubsidized Employment I love my new career. Common + Employment / UI Wages
19 Reporting and Assessment Real-Time Performance Assessment Common Case Management Technology Sector Strategy Analysis Federal Reporting
20 Summary: Real-Time Data Artifacts that Make Smart Start Possible Common Participant Profile Diagnostic Questionnaire + Rules Engine Electronic Referrals Work-Ready Report Card Individual Success Plan + Agency Addenda Common service catalog. Common assessments catalog. Common credentials catalog.
21 Human Services Rehab Services Employment Services, Local One- Stops ABE / Technical Colleges
22 Smart Start Data Flow Diagram
23 Mississippi Combined State Plan Questions? Dr. Mimmo Parisi Download:
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