VETERINARY MEDICAL APPLICATIONS II
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1 VETERINARY MEDICAL APPLICATIONS II INTERNSHIP HANDBOOK FOR STUDENTS Shalley Boles Plano Senior High School (469) Cristen Graf Plano West Senior High (469) John Graf Plano East Senior High (469) Plano ISD does not discriminate on the basis of race, color, national origin, religion, sex, age, or disabilities in providing educational services, activities, and programs, including vocational programs, in accordance with Title VI of Civil Rights Act of 1964; Title XI of the Educational Amendments of 1972; Section 504 of Rehabilitation Act of 1973; and Title II of the Americans with Disabilities
2 What is Veterinary Medical Applications II? This course is a continuation of the Veterinary Medical Applications course providing further training in the unlicensed veterinary assistant field. This upper-level course includes, but is not limited to, animal handling and restraint, health and safety, sanitation, surgical preparation, anatomy, physiology, medical terminology, infectious diseases, instrument and equipment identification, vaccine preparation and injection techniques, laws and ethics, and veterinary office procedures. The curriculum provides instruction to assist students in practicing communication skills, utilizing listening skills to follow directions, practicing basic mathematics skills as applied to a veterinary medical setting, and reading to gain information, and to perform assignments and tasks as directed. This course will include a clinical rotation designed to allow students to gain hands-on experience working in various veterinary assistant positions. Students are also given the opportunity to develop leadership skills through the FFA organization
3 INTERNSHIP OVERVIEW What is an Internship? An internship is a well-defined short-term work/learning experience to help you, the student, prepare for a chosen career field. You will be applying the skills you learned in your classroom to a career experience. Typically, you will be working on projects while working alongside practicing professionals. In order to receive credit for an internship, all student internship experiences must have the prior approval of the CTE teacher. Internships benefit students, teachers, school and employers Students benefit from working and learning in a high-skill environment. They observe all aspects of the company s operations and discover how the knowledge they gain in high school is applied in the workplace. Teachers benefit from a better understanding of what business and industry expect. By observing student interns, teachers can adjust curricula and instruction to the needs of the work site. Educators and employers work together in preparing students for success in the workplace. Schools benefit because they can assure students and parents that graduates will be well prepared for post-secondary education and promising careers opportunities. Close ties with the local employers enable schools to connect youths with career opportunities in numerous fields. Employers benefit from the strong, long-term relationships with local schools, which will produce, following post-secondary education, qualified job candidates for the companies. Other employer benefits: Obtain assistance with project needs Meet staffing needs Base permanent hiring decisions on knowledge and observation of candidate s work Increase awareness of your organization on campus to attract additional qualified full-time and internship candidates - 3 -
4 WHAT CAN YOU EXPECT AS AN INTERN? 1. Real work! Some amount of clerical work comes with any internship, but you will find good learning experiences. 2. The supervisor will give directions. Your supervisor will discuss expectations in the beginning in order to avoid miscommunication. 3. Expect feedback. Your supervisor will help you, the intern, by communicating with you. 4. Company events You may be included in the daily life of the organization. 5. What if I don t understand the task assigned to me? Your supervisor will work with you. Don t be afraid to ask questions. 6. Who will assist me? Your internship site will assign a staff member to mentor and guide you. 7. Will I get paid? Probably not. This activity is designed to assist you in determining your career path by giving you real world experience. It is a great networking activity and should be included on your resume. 8. Will I get a grade on my report card based on this intern opportunity? Yes, grading policies for the specific type of internship to which you have been assigned are outlined in the evaluation section of this document
5 STRATEGIES FOR A SUCCESSFUL INTERN EXPERIENCE Show your internship supervisor you are a good intern: Be on time! Make sure you have arranged for reliable transportation. Use your time efficiently: o Limit socializing with other co-workers o Do not abuse your break time o Do Not Gossip! Dress in Uniform Always be neat and clean Learn as much as you can about the partnering organization. Look at the partner s website. Ask questions about the organization. When you are unsure of something be sure to ask the supervisor assigned to you. Immediately alert your instructor of any potential problems you are experiencing Go Above and Beyond: You will receive favorable reviews if you are willing to exceed your employer s expectations Display Energy and Enthusiasm Smile! Show enthusiasm, the most successful interns are those that display an upbeat attitude and a genuine interest in performing their role Network This is your opportunity to meet people who can assist you in your career choice This is your opportunity to learn what skills and education are necessary for this field This is your opportunity to learn more about this industry - 5 -
6 PROGRAM POLICIES AND PROCEDURES Absence from school Contact instructor on every occasion of an absence No school No work unless instructor permission is given Going to the internship site after missing school may result in disciplinary action Partial day absences will be considered on a case-by-case basis Notify the internship supervisor and my instructor by phone immediately if I am tardy or absent. The school policy on tardiness will apply. If you are going to be absent from the internship site: o Call your instructor o Call your internship site and tell them you are going to be absent o You must call both SKIPPING - You will be removed from your site and may be placed in ISS for the remainder of the current rotation. Fired or Quitting Contact instructor immediately. Each individual case will be reviewed by instructor and employer. If student is not found at fault, the instructor will assist the student in finding another clinic. Student will report to instructor until a new site is found. If the student is found at fault, the student will be taken out of the program at end of the semester and re-scheduled until end of semester. School may take disciplinary action pending reasons for job dismissal. Lay-off Contact instructor immediately Instructor will assist student in finding another work site. Student must report to teacher daily until a new site is found Unemployed students will be removed at the end of the semester Changing or quitting jobs Students are not permitted to change sites during the year without instructor s approval. Discipline Students referred to In School Suspension (ISS) must remain in ISS for the entire school day. Suspension - Students suspended from school lose the privilege of going to their vet clinic for the days suspended. Special Programs - Students enrolled in Special Programs are dropped from the Veterinary Medical Applications II internship program
7 Evaluation Students will be evaluated on how well they master the competencies and essential knowledge and skills, and will be expected to master each competency before moving on to the next level. Students will be quizzed in oral and written formats concerning their knowledge of various clinical procedures Any concerns regarding the evaluation process will be discussed with my instructor In addition to duties at the work site, students should expect the following additional assignments: o Weekly experience journal due to teacher every Friday o Weekly vocabulary assignments due to teacher every Friday o Each six weeks students will complete a project and present their work to the class. This project typically involves developing a presentation about what the student has learned in their internship to date Assignment #1 - Safety & Sanitation-Powerpoint Assignment #2 Conduct an interview with clinic veterinarian. Assignment #3 Demonstration of a skill-live or Video Assignment #4 Hill s Pet Nutrition Certification Level II Assignment #5 Ethics Explanation Assignment #6 Clinic Tour Video Detailed assignment sheets will be distributed at a later date
8 I understand that I will be evaluated during the internship by the internship staff. I will be open to the constructive evaluation process so that I may grow and develop positive professional traits and behaviors. This report should be completed by the clinic staff and returned to the student s teacher in a sealed and signed envelope every six weeks
9 Dress Code All uniforms can be purchased at Uniform World located at 2995 W. 15 th, Plano, TX. It is located on the northwest side of 15 th and Independence, behind Henry s ice cream. Introduce yourself as a PISD Veterinary Medical student and the employees will direct you to all required uniforms. Purchase at least 2 Sandstone tops and sandstone pants (made by Landau). ($13-20) Purchase a sandstone Warm-up jacket ($18). This is optional; however, most students prefer to wear the jacket since they have to walk dogs outside in the cold. No sweaters, sweatshirts, etc will be allowed. Purchase 2 RED sleeveless tops or RED long-sleeve tops ($8-10) from UNIFORM WORLD to wear under the sandstone top. T-shirts with print of any kind may not be worn under the uniform. Purchase a PISD Vet Science Patch from UNIFORM WORLD ($8). The patch is to be sewn 2 inches below the left shoulder on the left sleeve, and centered. The patch needs to be sewn on at least 4 sides (pinned and/or Velcro is not acceptable) EACH uniform top and jacket must have a patch. Purchase a nametag from UNIFORM WORLD ($10). Ask for assistance. Your name tag should read First Name Last Name Initial (e.g. John D. or Jane D.) Your last name should not appear on your nametag. Check to be sure that your name is spelled correctly. If you passed the TVMA CVA exam you may write CVA behind your name. The Veterinary Medical Assistant II teachers will pick up all nametags and distribute in class when ready. I agree to the following dress code: I will wear the required uniform specified by PISD to ALL internship facilities. Full uniforms with name badges are worn at all times. The uniform is to be clean, neatly pressed, and appropriately worn during all internship activities. If you need additional warmth in the internship area wear a red long sleeve shirt. Do not wear personal jackets or sweaters while at the internship site. A sandstone warm-up jacket from Uniform World is acceptable. Under NO circumstances are scrub pants to be cut or have slits at the bottom cuff/hemline. I will wear my nametag at ALL times, and will promptly replace any lost or damaged tag. If a particular site requires an additional badge, you must comply with their requirement
10 The ONLY JEWELRY that may be worn by both males and females is a watch. I will practice good personal hygiene (deodorants, no perfumes/cologne, and moderate cosmetics). I will not eat, drink, chew gum, or smoke while at the internship site or smoke while traveling to/from the internship site. No backpacks, purses, books, homework, etc in the internship area. Bring in only your car keys, a black pen, and piece of paper to make notes for internship summaries. Homework should not be completed during internship time. I will keep my nails clean, short and neatly trimmed. Code of Ethics I will keep all customer and patient information confidential. I will not discuss customer or patient information with others at home, in school, or anywhere outside of the internship site. I will respect the rights of my peers. I will conduct myself in a professional manner that reflects loyalty to the facility. I will perform only those procedures for which I have been trained and am legally permitted to do. I will treat all customers equally regardless of race, religion, social or economic status, sex and nationality. I will provide care for all individuals to the best of my ability. I will be honest and trustworthy with my equipment, money and time. I will report all errors immediately to my supervisor or instructor, and never hide or fail to report any mistakes. I will maintain a professional attitude at all times. I realize that my behavior and my appearance reflect not only on me and my parents, but on PISD and the internship program. I will be punctual for all classes and internship experiences. Code of Conduct I will conform to directions from the internship supervisor while in the internship setting. Illnesses and conditions I have observed will not be discussed with or in the presence of other customers and patients
11 I will respect and properly care for all equipment and internship supplies. I will not make personal telephone calls, nor answer the telephone in internship areas unless I am instructed. Park in the designated parking areas per the clinic and individual internship sites. Never park in a patient or visitor lot. I will observe strict infection control measures and will follow all facility safety rules. I will make it my responsibility to know, understand, and adhere to the guidelines and procedures of each internship site. I will be courteous, efficient, and accurate in all of the areas to which I am assigned. I understand that if my conduct, performance, and attitude are not satisfactory, my participation in this program may be terminated
12 As a member of the Veterinary Medical Applications II internship program, I understand that: 1. In order to participate, I must agree to abide by the policies and procedures outlined in this handbook. 2. I am making a commitment to complete the courses outlined in the curriculum sequence and I am committed to complete my entire internship assignment of 10 hours per week at the veterinary facility. 3. Any history or current drug use or criminal conviction will jeopardize my placement in an internship. 4. By signing this agreement, my legal guardian gives me permission to take trips with my class, report for job interviews and travel unaccompanied to work for my internship. I understand that I am required to provide my own transportation. 5. Once placed in my internship, I am responsible for whatever tasks I am assigned by my supervisor. If I have a question about the appropriateness of a particular assignment, I will first contact my instructor. 6. This internship is a result of the partnership between Plano ISD and the employment entity; therefore, I agree to follow all Plano ISD rules and all policies outlined by the employer including those policies relating to confidentiality. I understand that failure to follow any rules or policies will result in termination from employment (at employer's discretion), dismissal from the program (at teacher's discretion) and disciplinary action listed in the Plano ISD Student Handbook. I understand termination will also impact my academic grade in the CTE course. 7. I agree to adhere to PISD computer acceptable use policy at school and on the internship site. 8. I understand that during my internship, I will still be responsible for completing course work and will maintain contact with my teacher. 9. Any questions or concerns I have about the intern program will be directed first to the instructor. 10. I will adhere to the attendance guidelines established in this handbook. Student Signature Date Parent/Guardian Signature Date
13 Plano Independent School District Transportation Agreement I,, request permission to drive a vehicle to Veterinary Medical Assistant II internship work sites. I understand Plano Independent School District and participating agencies are released from any liability associated with driving the vehicle to/from work sites/experiences. I also understand any damage, which may occur to this vehicle during this travel, is not the responsibility of the school, district, or work site. I understand I must obey all traffic regulations. I understand I must obey the rules and regulations of the school regarding the driving of vehicles. I understand students may park only in the specified designated areas. I understand that PISD does not allow students to carpool to and from work sites. It is the responsibility of each student/parent to provide reliable transportation to and from work sites. Student Signature Date Year, Make/Model, Color of Vehicle License Plate # My son/daughter and I fully understand participation in and transportation to and from the internship work sites may result in serious injury, illness, or death. Although I fully appreciate these risks, I desire my child to be allowed to participate in the Veterinary Medical Assistant II internship program. I hereby release and waive all claims my son/daughter may have against the Plano Independent School District, its Board of trustees, employees, agents, and representatives and all the participating agencies resulting in whole or part, for my child participating in the Veterinary Medical Assistant II internship program. The release and waiver shall be binding on my heirs, legatees, administrators and assigns. Signature of Parent/Legal Guardian Date
14 Veterinary Medical Applications II Essential Knowledge and Skills The following information outlines the essential knowledge and skills students should learn in this course. a) General requirements. This course is recommended for students in grades Instruction may be delivered through arrangements such as cooperative education, clinical rotations, mentoring, laboratory experience, and job shadowing. It is recommended that technical competencies and experiences be developed according to industry standards. b) Introduction. To be prepared for careers in food and fiber production systems and/or animal systems, students need to attain academic skills and knowledge, to acquire knowledge and skills related to food and fiber production systems and/or animal systems in the workplace, and to develop knowledge and skills regarding career opportunities, entry requirements, and industry expectations. To prepare for success, students need to have opportunities to learn, reinforce, apply, and transfer their knowledge and skills and technologies in a variety of settings. c) Knowledge and skills. 1) The student learns the employability characteristics of a successful worker in the modern workplace. The student is expected to: A) identify career development and entrepreneurship opportunities in the field of veterinary science; B) apply competencies related to resources, information, interpersonal skills, and systems of operation in veterinary science; C) demonstrate knowledge of personal and occupational safety practices in the workplace; D) identify employers expectations, appropriate work habits, and good citizenship skills; and E) plan and manage supervised agricultural experience programs. 2) The student researches current topics in veterinary medicine, understands the importance of animals in society, and demonstrates issues of professional ethics and laws that relate to task performance in veterinary medicine. The student is expected to: A) demonstrate appropriate understanding of the human-animal bond and how to deal with clients and their animals; B) identify trends, issues, and events that have influenced animal use and care throughout history; C) explain the legal aspects of animal welfare and animal rights; D) practice the principals of veterinary medical ethics; and E) implement policies and procedures in veterinary medicine that are considered a reflection of various local, state, and federal laws
15 3) The student examines veterinary hospital management and marketing to determine its importance to the success of veterinary clinics/hospitals. The student is expected to: A) demonstrate technical and communication skills needed to communicate with clients and pet owners in the community; B) identify vital information and demonstrate effective communication skills which are considered necessary to solve problems; C) explain the role and importance of marketing and its affects on the success of a veterinary hospital; and D) demonstrate skills involving the use of electronic technology commonly found in a veterinary hospital. 4) The student understands the importance of medical terminology, dissects veterinary terms to discover their meanings, and demonstrates the ability to use these terms correctly. The student is expected to: A) use veterinary terms appropriate with their meanings and recognize common Greek and Latin prefixes, suffixes, and roots; B) demonstrate an understanding of directional anatomical terms; C) locate anatomical structures of animals; D) describe the major body systems by using appropriate medical terminology; and E) recognize, pronounce, spell, and define commonly used medical terms relating to the diagnosis, pathology, and treatment of each body system. 5) The student explores the area of animal management, as it relates to animal identification, animal characteristics, and behavioral temperament. The student is expected to: A) identify a variety of animal species according to common breed characteristics and temperament; B) recognize common animal behavioral problems; C) demonstrate correct handling protocols and discuss their importance to veterinary medical staff; and D) demonstrate methods of handling a variety of behavioral situations. 6) The student investigates the body systems and gains a working knowledge of each systems purpose, functions, and how it is affected by disease. The student is expected to: A) identify the parts of the skeletal, muscular, respiratory, circulatory, and nervous systems; B) describe the functions of the skeletal, muscular, respiratory, circulatory, and nervous systems; C) locate anatomical sites for injections, measuring vital signs, and collecting blood samples for various animal species; and D) use appropriate terminology to describe normal animal behavior and vital life signs as compared to sick animal
16 7) The student performs mathematical processes used in veterinary medicine. The student is expected to: A) add, subtract, multiply, and divide whole numbers, fractions, and decimals as related to veterinary medicine; B) apply math skills needed for correct client assessment; C) find solutions to veterinary medical science-related problems that involve percents and averages; D) convert English and metric units; E) use scientific measurements and calculations to determine weight, volume, and linear measurements; F) solve word problems using ratios and dimensional analysis; G) read and interpret data using tables, charts, and graphs; and H) use mathematical equations to determine chemical concentrations. 8) The student identifies animal diseases and investigates common internal and external parasites. The student is expected to: A) describe factors that influence the health of animals; B) identify pathogens and describe the effect that diseases have on various body systems; C) determine the best courses of treatment for common diseases; D) describe the process of immunity and disease transmission; E) identify internal and external parasites using common and scientific names; F) describe the life cycle of common parasites, including the stages where treatment is most effective; G) explain how parasites are transmitted and how they affect the health of the host; H) perform parasitic diagnostic procedures; and I) demonstrate types of treatments for diseases and parasites. 9) The student gains practical knowledge of the methods used to assess an animal s health during a clinical examination. The student is expected to: A) recognize the characteristics and signs of a healthy animal; B) recognize examples of abnormalities and identify the problems and illnesses with which they are associated; C) recognize signs and symptoms that may indicate a variety of diseases and/or other health problems; D) practice taking temperature, pulse, and respiration (TPR) for a variety of animals and determine if rates are normal or abnormal; E) determine effect of age, stress, and other environmental factors on TPR in animals; F) formulate and practice typical routine for physical examinations; and G) practice using the regional approach to assess an animal s health. 10) The student develops an understanding of imaging equipment and how to safely operate and maintain equipment. The student is expected to:
17 A) assist with the use of imaging equipment, such as ultrasonograph, endoscope, electrocardiograph, and radiograph; B) demonstrate safety procedures, maintenance, and operation of imaging equipment; and C) practice patient restraint and positioning methods used for imaging purposes. 11) The student determines nutritional requirements for ruminant and nonruminant animals and gains an understanding of the importance of animal nutrition in maintaining a healthy animal. The student is expected to: A) differentiate the anatomy of the digestive system in ruminant and non-ruminant animals; B) differentiate the process of digestion in ruminant and non-ruminant animals; C) classify types and sources of nutrients and evaluate classes of feeds; D) compare feed additives and analyze the affect they have in the food supply; E) assess animal dietary needs and feeding factors; F) calculate energy requirements and formulate rations; G) analyze feeding practices and feed quality issues; and H) evaluate the quality of commercially-prepared feeds. 12) The student examines various aspects of clinical hematology, prepares microscope slides, preserves specimens, and gains practical experience performing several of the most common laboratory tests. The student is expected to: A) perform common laboratory tests and recognize the importance of proper laboratory procedures; B) practice the procedures used in collecting, handling, preparing and examining fecal, blood, and urine specimens; C) analyze fecal and blood films using the microscope and identify items found; D) review CBC testing and identify items of discovery; and E) prepare an antibiotic sensitivity test and read the results. 13) The student identifies and discusses hospital procedures, skills and objectives that are commonly described in the job description of an animal care assistant. The student is expected to: A) demonstrate care, maintenance, and use of equipment and instruments found in veterinary practices; B) implement correct hospital procedures; C) demonstrate emergency protocols and basic first aid procedures for small and large animals, including CPR, control of bleeding, and treatment for shock; D) practice routine animal care skills such as, but not limited to, giving medications, nail trimming, bathing and grooming, ear cleaning,
18 expressing anal sacs, dental prophylaxis, enema administration, and identification of animals; E) perform therapeutic care such as hospitalized patient observation, maintaining and administering fluids, applying bandages, caring for open wounds, hydrotherapy, and physical therapy; and F) perform skills involved in the reproductive and genetic evaluation of animals. 14) The student identifies and discusses surgery-assisting procedures, skills, and objectives that are commonly described in the job description of an animal care assistant. The student is expected to: A) demonstrate the protocol for pre-surgical and post-surgical care of a patient; B) practice methods used in the sterilization and preparation of small and large animal surgery packs; C) demonstrate skills involved in patient and surgery room preparation; D) assist in performing common surgical skills such as castration, dehorning, and docking; E) perform skills used to care for newborn, orphan, and recumbent patients; and F) utilize and monitor equipment used in surgical procedures. 15) The student will identify and discuss pharmacology assisting procedures, skills and objectives that are commonly described in the job description of an animal care assistant. The student is expected to: A) differentiate medications according to their classification, forms, and routes and methods of administration; B) monitor handling and distribution protocol for controlled substances according to laws; C) calculate dosage using factors such as concentration of drug, weight of animal, and required dosage; D) generate a prescription label with identifiers that are required by the U. S. Food and Drug Administration; and E) select and utilize equipment/instruments used to give medications
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