Events & Education CATALOG Edition

Transcription

1 Events & Education CATALOG 2016 Edition

2 Dear Member, Celebrating its 125th anniversary this year, the California Bankers Association has a long and proud history of providing its member institutions with the tools and resources to succeed in California s dynamic banking marketplace. We lead the way in developing relevant education, conferences, training and legislative solutions to some of California s more pressing financial and banking issues, including data security, regulatory relief and compliance and risk management. Our educational offerings and conferences connect our members with the knowledge and forums necessary to grow your business and keep it profitable. One of the best investments any bank can make is in the ongoing education and training of its employees. CBA has had a long-standing commitment to providing its members with timely, high-quality, cost-effective lifelong learning. Through a comprehensive program of conferences, seminars, webinars and online courses offered in flexible delivery formats, CBA can help bankers at every level develop their professional and technical skills, from entry level through executive management. For more than 10 years, CBA has been your local American Bankers Association (ABA) training provider, and offers the entire ABA continuing education curriculum online. We also offer more than 200 programs and events on a range of banking topics including compliance, corporate banking, management, marketing, sales and retail banking, plus core courses in accounting, communications and banking fundamentals. These are available as stand-alone courses and conferences to meet a participant s immediate needs or as part of a career track that includes diplomas and certificates. We encourage you to explore all the CBA training options available to you in this catalog including: 2 CONFERENCES AND SEMINARS: CBA s signature events and education live seminars provide annual updates for California bank officers on hot topics, emerging trends, current and pending legislation, new products and services and innovative ways to enhance profitability and reduce risk. They provide an invaluable opportunity to network with peers and stay current on important issues affecting our ever-changing industry. Each year, thousands of bankers take advantage of these forums for learning, networking and exchange of ideas. Our members enjoy significant registration rate discounts, making CBA s events and seminars a tremendous value. WEBINARS: One of the most convenient, cost-effective ways to maximize your training dollar, these web-based programs include one to two hours of instruction and 30 minutes of live Q&A. Each registration provides one connection to the live webinar and 30 days access to a recorded copy of the event. ONLINE COURSES AND CERTIFICATION: Through our partnership with the ABA, self-paced courses reduce expensive classroom and off-site training on topics that require less interaction with instructors and other employees. Online training delivers relevant information your staff can use to solve real problems they face daily whenever and wherever it is most convenient, 24/7. Curriculum includes more than 50 banking topics - ranging from two to eight hours each. Instructor-led online courses are very similar to classroom-delivered courses. Each has a start and an end date and students are required to complete one or more lessons each week. And through our new partnership with the Secure Banking Solutions (SBS) Institute, we now offer cyber education and certification for the executive, manager and technical levels to better prepare your financial institution for cybersecurity threats and regulations. ONSITE TRAINING: Private, customized, onsite training is the perfect option for banks that need a cost-effective way to train a large number of employees at once. You can also work with the instructor ahead of time to customize course content to meet the specific needs and culture of your bank. The California Bankers Association has the largest selection of educational programs and events available in the state, available when, where and how you need them. For more information, please contact us directly. Sincerely, Cynthia DeOliver Corbett Cutts VP, Director of Events Management VP, Director of Education (916) (916) cdeoliver@calbankers.com ccutts@calbankers.com

3 2016 Course Listing Directors Certification Program March 10-11, 2016 The Westin Bonaventure, Downtown Los Angeles The most comprehensive director training program offered in California and updated every year to reflect the most recent developments and legislation to include the new risks and responsibilities facing bank directors. Video livestream is available for this event. 29th Annual Lenders Conference March 13-16, 2016 Omni Rancho Las Palmas, Rancho Mirage This is your essential opportunity to develop new business relationships, where chief lending officers chief credit officers, and other credit and lending professionals meet to discuss the concerns and issues of an evolving lending market. By participating in this event, you have the potential to impact future lending practices with this premier group of executives and decision makers. A Day with the Regulators April 12, 2016 April 14, 2016 Walnut Creek Marriott Hyatt Regency Newport Beach With new rules and guidance from financial regulators continuing to evolve and the wary eye of examiners as sharp as ever, A Day with the Regulators gives bankers an opportunity to meet face-to-face in an informal setting with their regulators and examiners from the FDIC, FRB, OCC and CFPB. Human Resources Conference April 21, 2016 JW Marriott Santa Monica Le Merigot Focused on the latest HR strategies and emerging trends for managing the millennial generation, this conference will address the challenges facing the HR community and provide innovative solutions HR and training professionals can implement in their banks. 125th Annual Convention and 49th Annual Bank Counsel Seminar May Ritz-Carlton Laguna Niguel, Dana Point Join us as we celebrate the association s landmark anniversary with noted speakers and expanded tracks focusing on leadership engagement, strategy and growth and financial management. This is also a valuable opportunity to hear directly from bank regulators, CBA leadership and industry representatives on topical industry issues. We re also giving away a grand prize trip to Maui this year to one lucky banker! 9th Annual Women in Banking Forum May 26, 2016 Le Meridien Delfina, Santa Monica Designed to inspire and empower women bankers at all professional levels, the Women in Banking Forum offers participants an understanding that success can be achieved at any level given the right tools and knowledge. Risk, Cybersecurity and Technology Conference June Hotel Maya, Long Beach Our newly re-named Risk, Cybersecurity and Technology Conference reflects a new focus on cyber and data security risks and best practices as well as technology trends and updates that will change the game in the year ahead. Cybersecurity, fraud, data risk and IT updates and briefings will inform attendees on timely topics and provide practical solutions. 3 Event details are subject to change. Please visit for the most up-to-date information and to register.

4 2016 Course Listing 4 Interest Rate Risk Seminar June 23, 2016 November 9, 2016 San Francisco Bay Area Opus Bank, Irvine Designed to develop and implement best practices and methods for modeling and managing interest rate risk, this half-day workshop will provide attendees with first-hand education on asset/liability management and investments plus key regulatory expectations on interest rate risk including corporate governance. Video livestream is available for this event. BSA/AML Seminar July 19, 2016 July 21, 2016 Walnut Creek Marriott Hyatt Regency Newport Beach Through interactive discussions with the FDIC, OCC, industry experts and their peers, this seminar helps compliance officers address the questions: Is my compliance program up to standard? Does it meet the expectations of the examiners? Does it meet the goals of the Bank Secrecy Act and the Patriot Act? Will it be effective? Safety & Soundness September 14, 2016 Community Bank, Pasadena This seminar provides the opportunity for bankers to hear directly from senior representatives from the OCC, FDIC, FRB and the DBO about their current expectations and insights into how to continue to operate their institution in a safe and sound manner. 38th Annual Regulatory Compliance Conference October Omni Rancho Las Palmas, Rancho Mirage Keeping up with the latest regulatory changes and compliance issues can be more than a full-time job. If you re like most financial services professionals, you have little free time to devote to this top business challenge. You won t want to miss one of the finest compliance programs in the West where nearly 200 BSA/AML officers, compliance officers and attorneys representing our members are all in search of the best education, products and services available to their institution. Directors Certification Update October 27, 2016 San Francisco Bay Area Keep your director certificates current by attending this annual update session and passing the current examination. Significant developments in corporate governance and relevant California state and federal laws and regulations will be reviewed. Video livestream is available for this event. Chief Credit Officers Symposium November The Clement Monterey Developed for commercial credit managers, this symposium focuses on topics of interest including critical credit regulations, economic review, state legislation, financial analysis, hot lending topics, credit products and services of benefit to banks. Bank Presidents Seminar January Four Seasons Biltmore, Santa Barbara This is CBA s only program exclusively for member bank presidents and CEOs. Senior leaders of California banks are invited to attend and share in informative sessions to discuss the ever-changing landscape of the financial services arena at the beautiful Four Seasons Biltmore in Santa Barbara. Event details are subject to change. Please visit for the most up-to-date information and to register.

5 Custom Onsite Training Custom Onsite Training: A Cost Effective Training Alternative CBA s offsite seminars are excellent opportunities to not only stay current on trends and topics in the banking industry, but also network with colleagues. However, these educational opportunities are not always feasible as travel expenses and time away from the office often limit who can attend an offsite seminar. Private, customized, onsite training is the perfect option for banks that need a cost-effective way to train a large number of employees at once on a number of topics such as: Fundamentals of Lending Advanced Lending Directors Certification Program Front-Line Management Training Customer Service and Sales Skills Cybersecurity Regulatory Compliance Microsoft Excel Benefits of Onsite Training Cost Savings Onsite training eliminates most, if not all, of your travel costs. Plus the registration fees are less than an open enrollment program; since our costs are lower, we pass the savings on to you! Customized Curriculum What a traditional offsite program cannot offer is an awareness of your corporate culture our customized onsite training does just that. We work with you to determine what your pain points are, what your bank values, and how your culture affects the topic of discussion. 5 Proactive If an audit has identified a potential lack of expertise on a specific product or topic, onsite training can address this need long before an examination. And if a recent examination has identified a similar issue, we can help ensure you meet their expectations. Flexibility By developing a curriculum specifically with your bank in mind, we are able to account for your employee s schedules. Night classes? Multiple half-day sessions? Certain days to target or avoid? Onsite training takes place on your schedule, and not ours. YOUR BANK Dynamic While our training catalog is robust, you may have a specific need that has yet to be addressed. Save yourself the time researching and vetting the right vendor. CBA works closely with our fellow state banking associations across the country which gives us easy access to their programs, instructors and vendor relationships. CBA is committed to being a strategic partner for your education and training needs. Customized, onsite training is yet another way the CBA can increase your banks ROI. For additional information, please visit or contact Corbett Cutts at ccutts@calbankers.com.

6 Online Training Opportunities ABA Training ABA Training is a comprehensive source for training and education available through the American Bankers Association (ABA) and brought to you through the California Bankers Association, your local ABA training provider. ABA Training includes extensive online learning opportunities suited to specific job roles, in both facilitated and self-paced online formats. Online training delivers unmatched content that meet the needs of today s learners and the changing demographics of the banking industry. Many courses meet the requirements of the Institute of Certified Bankers (ICB) for exams or continuing education credits. Flexible and cost-effective, ABA s online training opportunities are continually updated to provide a superior learning experience that can be accessed from anywhere, at any time. For more information and to register, visit us online at Facilitated Online Training Courses These courses are available in a virtual classroom environment, complete with fellow students, instructor guidance and feedback. Facilitated online training courses offer banking-specific content supported by: 6 Experienced instructors with banking expertise Exercises and exams to validate your understanding A flexible weekly schedule with no set day or time There are more than 20 titles available that will be delivered in more than 100 different sessions over the course of the year. Detailed descriptions and registration information is available online at www. calbankers.com/aba-facilitated-online-training. Facilitated Course Descriptions Analyzing Bank Performance An overview of tools and techniques to analyze and improve a bank s financial performance. Participants observe the effects of certain kinds of risk on a bank s financial track record, and the correlation between risk optimization and superior financial performance. Analyzing Financial Statements A practical introduction to financial statement analysis from the perspective of the commercial loan officer. Gain the skills needed to effectively assess the risks related to a customer current and prospective and evaluate possible sources of repayment for the loan. Basic Administrative Duties of a Trustee An interactive explanation of fiduciary duties, including administration of agency and estate accounts, guardianships and irrevocable trusts and what to do in the event of incapacity. Students will also get a foundation in estate administration. Commercial Lending Suitable for anyone who wants to learn more about the commercial lending process the backbone of most banks lending portfolios. Learn what goes into making a successful commercial loan and how to manage a customer relationship once the loan is approved.

7 Online Training Opportunities Facilitated Course Descriptions (continued) Consumer Lending Ideal for those new to consumer lending, as well as current lenders who want to enhance their knowledge. The course covers forming a loan policy, generating applications, learning about the credit investigation, and understanding the evaluation of and decisions that go into every loan application. CRCM Online Review Course A comprehensive, convenient way to prepare for the CRCM designation from the Institute of Certified Bankers. Participants use the ABA Reference Guide to Regulatory Compliance as their study tool and have access to 10 hours of recorded lectures by an industry expert. CTFA Online Review Course A comprehensive, convenient way to prepare for the Certified Trust and Financial Advisor (CFTA) designation from the Institute of Certified Bankers. Participants use the Wealthy Advisory and Personal Trust Series (WAPTS) as their study tool and have access to 10 hours of recorded lectures by industry experts. Economics for Bankers An introduction to the fundamental principles of economics and why they matter to banks. Emphasis is on topics including gross domestic product, unemployment, inflation, the national debt and the money supply, all of which affect daily personal and professional decisions. General Accounting Topics in analyzing source documents, recording business transactions in a journal and posting entries in a ledger. How to prepare a trial balance, gather adjustment data and complete a worksheet are covered, as well as how to prepare financial statements and post-closing entries. Introduction to Agricultural Lending A review of the fundamental skills needed to begin to undertake credit analysis, loan structuring and monitoring for agricultural customers. The course also provides guidance on dealing with problem loans. Introduction to Mortgage Lending An overview of the mortgage lending process, including terms, laws affecting real estate, the appraisal process, and financing and servicing mortgage loans. The government's involvement in real estate and mortgage fraud and prevention also are covered. Introduction to Trust Products and Services Skills for understanding how trusts are created, how they work, how they are taxed and what assets they can hold. Students enhance their knowledge of the A/B trust, charitable and irrevocable trusts and ILITs, to name a few. IRA Online Institute (this course description is provided by Acensus) An intensive 12-week course developed and supported by Ascensus' professional instructors that teaches in-depth, essential IRA information on Traditional IRAs, Roth IRAs, SEP plans and SIMPLE IRA plans. Ascensus has tailored its premier on-site IRA training to include web-based study materials and assignment submissions. Law and Banking: Applications A deep dive into how specific laws and regulations apply to financial services and products. The course covers the laws and regulations that govern deposit accounts, lending, bankruptcy, trusts, non-deposit products and services, international banking, marketing, safety and soundness, and information security and reporting. 7 ABA Training is a comprehensive source for training and education available through the American Bankers Association (ABA) and brought to you through the California Bankers Association, your local ABA training provider.

8 Online Training Opportunities Facilitated Course Descriptions (continued) 8 Law and Banking: Principles An overview of the laws and regulations that affect how financial services companies operate on a daily basis. The course weaves business and banking law principles together to show regulations effects on financial services activities. Managing Funding, Liquidity and Capital A summary of the bank funding types, liquidity issues and management of capital. Learn what funding is used by banks; how liquidity needs may be addressed by storing liquidity on the balance sheet or by securing additional funding; and bank capital s purpose, regulatory requirements and the effect on profitability. Managing Interest Rate Risk An exploration of interest rate risk measurement techniques such as GAP, earnings sensitivity analysis, Duration GAP and economic value of equity sensitivity analysis. Risk management policy implementation and how to change overall interest rate sensitivity through balance sheet adjustments or derivative contracts are discussed. Managing the Bank s Investment Portfolio Fundamentals for understanding the how a bank s investment portfolio is managed. Objectives and composition of investment portfolios, and common bank investments are covered, focusing on their risk and return profiles. Various investment strategies are described and the development of bank investment policies is discussed. Marketing Financial Services An overview of vital topics in marketing, including research, marketing information systems, developing situation analyses, segmenting markets and evaluating ROI. Learn about the marketing process and its key players, how to reach intended audiences, and how to develop plans to achieve marketing goals. Money and Banking A fundamental study of how money functions in the U.S. and world economies. How money supply, the banking system, the Federal Reserve and the federal government are all interrelated, and how changes in the financial system can affect individuals, businesses and governments on a world-wide basis are covered. Principles of Banking An overview of nearly every aspect of banking, including the banking system, deposit accounts, negotiable Instruments, lending, personal financial planning and more. Ideal for new bank employees, as well those bankers who have worked in the industry for some time but want to learn more about other areas of banking. Supervisor Certificate An overview of critical supervisory skills, including hiring, performance management, coaching, rewards and recognition, corrective action, managing employee relations and managing change. Today's supervisor must not only be proficient in bank specific areas but also needs to be confident in their approach to hiring and supervising staff. ABA Training is a comprehensive source for training and education available through the American Bankers Association (ABA) and brought to you through the California Bankers Association, your local ABA training provider.

9 Online Training Opportunities Self-Paced Training Courses With over 200 elearning courses, ABA self-paced training courses provide the support needed to ensure the success of your training program. Each course takes between 2 8 hours to complete including a short test at the end of the course. Courses can be purchased one at a time for individual use or through a License to access a single course, a suite, or the catalog for their bank s use. And many of these courses also link to ABA Certificates and Diplomas. A full list of these courses can be found online at Banking Foundations Online Training Courses The banking foundations online training courses offer every employee at your bank access to our self-paced online courses, including pre-packaged curricula for these ABA certificates: ABA Branch Manager ABA Universal Banker ABA Bank Service Provider ABA Bank Teller ABA Customer Service Representative ABA Small Business Banker ABA Personal Banker ABA Supervisor ABA Team Leader 9 There is a training path for every employee in every area of your bank whether an employee needs a refresher course, your tellers need to improve their cross-selling skills, or your entire staff needs training on referrals. If your bank is already signed up for ABA Frontline Compliance, these courses are easily added to the domain you are already using. If your bank is an ABA member and you are not yet signed up for this free benefit, enrollment is online and easy. The banking foundations online training courses are a cost-effective and convenient way to invest in your bank s greatest assets your people. ABA Training is a comprehensive source for training and education available through the American Bankers Association (ABA) and brought to you through the California Bankers Association, your local ABA training provider.

10 Online Training Opportunities Banking Foundations Course Listing 10 Business Banking and Commercial Lending Credit Products for Small Businesses Deposit Products and Services for Small Businesses Fundamentals of Small Business Banking Introduction to Analyzing Financial Statements Retirement Products for Small Businesses Small Business Borrowing General Banking Banking Today Ethical Issues for Bankers Robbery and Bank Security Teller Basics Product Knowledge Consumer Credit Products Fundamentals of Consumer Lending Introduction to IRAs Personal Tax Return Analysis Understanding Bank Products Management Skills Coaching for Success Corrective Action Hiring the Best Leveraging the Benefits of a Diverse Workforce Managing Change Managing Employee Performance Managing Employee Relations Rewards and Recognition Sexual and Workplace Harassment for Managers Sales Skills Building and Retaining Customer Relationships Calling on Small Business Customers Cross-selling Deposit Products Effective Client Referrals Event Based Selling Handling Mortgage Inquiries and Making Referrals Introduction to Relationship Selling Qualifying Mortgage Prospects Referring Insurance and Annuity Clients Referring Investment Clients Referring Trust Clients Relationship Selling to Small Business Customers Revitalizing Customer Service Sales Coaching Servicing and Growing Small Business Relationships Successful Sales Campaigns Tele-consulting Workplace Skills Dealing Effectively with Co-workers Effective Telephone Communication Effective Written Communication Essentials of Workplace Conduct Improving Productivity Managing Time at Work Meetings That Work Presentation Skills Sexual and Workplace Harassment ABA Training is a comprehensive source for training and education available through the American Bankers Association (ABA) and brought to you through the California Bankers Association, your local ABA training provider.

11 Online Training Opportunities Cybersecurity Certifications The California Bankers Association has partnered with Secure Banking Solutions (SBS) Institute to serve the banking industry by providing cyber education to better prepare students and their financial institution for cybersecurity threats and regulations. These banking specific, role-based certifications allow students to master the concepts and technologies required to perform essential cybersecurity functions. The SBS Institute certifications include real-world cybersecurity issues and establish solutions that make cybersecurity responsibilities more efficient and effective. The SBS Institute certification program is designed around three learning paths: Executive, Manager, and Technical. Each path contains a list of applicable job titles, making it clear which courses are for you based on your job. Each learning path also includes one core certification and a variety of specialized certifications. Executive Level Learning Path The Executive Level of the SBS Institute is geared at the top-level of your financial institution, namely the Board of Directors and the C-level executives. Certifications at the Executive level are meant to help your organization understand the high-level areas of risk, set the institution s risk appetite, and ensure sound security practices are implemented and tested. Manager Level Learning Path The Manager level of education is built around certification programs that help the institution manage and implement different aspects of your Information Security Program, as well as how to measure some of your ISP components and report findings upstream. Roles at the institution that the manager level certifications would best suit include the ISO, IT manager, auditors, or compliance, security, or operations officers. Technical Level Learning Path The Technical level is aimed at those that are responsible for implementing the technical, day-to-day risk-mitigating controls at your institution, such as managing and monitoring a firewall, managing mobile devices, performing a digital forensic investigation, or learning techniques that a hacker would use to break into the network so that you can build up your perimeter defenses. Roles that best fit the Technical level certifications include IT managers, network administrators, and IT specialists. For a complete list of the certifications available, please visit 11 Webinars CBA offers more than 250 webinars annually on the topics facing community banks today in a cost-effective manner as you pay by the location, not the person. Our webinars allow attendees to ask questions, participate in live surveys and see the slides as the speaker presents the material. Can t attend at the scheduled time? No problem, you can purchase the recorded version of any of our webinars. For more information please visit

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