Adrilla Horton-Wallace, PhD

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1 P a g e 1 Adrilla Horton-Wallace, PhD PROFESSIONAL PROFILE High- energy trainer, skilled in deploying adult-learning modalities, thus guiding adults through engaging breakthrough learning opportunities. Critical thinker with fresh seasoned insights that encourage development in inquiry, reflection, dialogue and shared understanding Innovative problem solver who familiarizes clients with underlying issues Creative facilitator whose facilitation process improves productive, collaborative relationships by employing cooperative and constructive action to achieve widest possible common ground Strategic team player who utilizes creativity to analyze group dynamics, build and reinforce alignment, and enhance teams ability to perform synergistically and with full sense of coordination and unity Flexible, adaptable change agent and enthusiastic self-starter, eager to quickly assimilate new concepts and ideas Practical skilled professional instructional designer PRAISE FOR ACCOMPLISHMENTS I just felt it necessary to once again thank you for your dedication and commitment to us here at this great company. You have taught me so many little things that each day adds up to the big things I aspire to achieve. Nioshie Petit-Jean ORGANIZATION LEARNING & TRAINING EXECUTIVE High performing senior level, training professional eager to provide leadership and deliver results in an executive position requiring my leadership experience, communication and human capital development skills PROFESSIONAL EXPERIENCE Director, Atlantis University, Kerzner International, Present Functioned as organizational leader in consulting/educating/training focused on individual and organizational performance. Provide extensive training programs for clients, both internal and external. Lead projects for clients, resulting in strategy and implementation of department change initiatives; define and direct project goals, objectives, critical success factors, milestones and risks. Design and develop business s practices, thus transforming organizational culture, team solutions, facilitating leadership development training Address deeply rooted, beneath-the-surface systemic causes of organization problems/conflicts Satisfy clients by improving learning and performance, enhancing staff communications and relationships. Assess impact of training on leadership effectiveness through a study conducted on a select group of middle managers Leverage clients competencies by providing a common vision and creating an energetic, inspired, and honest atmosphere Guide decision making in staff grievance matters as part of the Labor dispute committee Clients and Projects LAUNDRY DIVISION, ATLANTIS Assessed employee survey results in consultation with division leader - Identified problem areas - Designed interventions to address most critical areas - Lead focus groups and leadership

2 P a g e 2 Guest Service Coordinator Harborside The Atlantis Thank you for doing such a terrific job of helping our department succeed! Michelle, VP Marine Aquarium Operations Atlantis, Paradise Island Thank you for the huge contribution you are making into the lives of these team members. It is heartwarming to hear their enthusiasm and self confidence that they leave with after participating. I very much appreciate your efforts to reach and empower these team members. You are making a huge difference! Jean Cohen, COO Atlantis Paradise Island I just wanted to take a moment to commend you on the completion of what was obviously a very successful AU for Frontline course. It is clear that the lives of the people who participated in that course have been transformed and I am so moved by this fact. The ceremony today was quite appropriate and allowed the many persons there (leadership and otherwise) an opportunity to see how people CAN change once we invest in them and trust in their abilities. Nakera Simms Symonette Director of Training Human Resources I received some wonderful comments about your class yesterday. You re making a difference. Fine job! Karen Carey Senior Vice President Human assessment profiles - Coached and follow-up to create action plans that addressed individual deficiencies CASINO CAGE OPERATIONS, ATLANTIS, Consulted with department leader on HR practices to design and develop management training initiative - Implemented a 360 degree assessment process for managers in training and monitored gap analysis action plans - Coached department leadership to address communication issues HOUSEKEEPING DEPARTMENT, CORAL AND BEACH TOWERS, ATLANTIS, Analyzed customer service surveys to identify deficiencies and created actions to address them - Created a change management and employee morale initiative - Led department management team in correcting critical problems - Contributed to business unit (department) achieving extraordinary improvement in customer service scores and experiencing a shift in employee morale - Facilitated and guided division heads in creating a new training program on communication in leadership CULINARY DEPARTMENT, FOOD AND BEVERAGE DIVISION, ATLANTIS, Developed customized training program in basic literacy for Chefs and Sous Chefs - Engaged external resources in creating and delivering special workshops on self esteem PERFORMANCE. ACCOUNTABILITY. RESULTS Chairperson, Division of Humanities, The College of The Bahamas - Revamped division s writing program to include writing portfolios - Supervised 7 academic units of 30 professors - Conducted performance evaluations

3 P a g e 3 Resources EDUCATION Doctor of Philosophy in Higher Education Administration and Organizational Development, Kent State University, Kent, Ohio, 2001 Master of Science in Secondary Education, Nova Southeastern University, Ft. Lauderdale, Florida, 1979 Bachelor of Arts in English, Florida Memorial College, Miami, Florida Certificate in Human Resource Management, Bahamas Baptist College, Nassau, Bahamas Advanced Courses in Comparative Literature, University of Denver, Colorado Post Graduate Diploma in Education, University of the West Indies, Kingston, Jamaica PROFESSIONAL CERTIFICATES Human Resources Business Partner Consulting Program: The RBL Group Total Rewards Management: The World at Work Executing Coaching: Insights Learning and Development Systematic Problem Solving: GOAL/IQPC AREAS OF EXPERTISE Organizational Development Planning Program Development/and Training Training Needs Assessment Leadership Practices Long-range Strategizing Leadership Training/Development - Facilitated and guided academic unit leaders in designing new course curricula - Planned and implemented special college events - Presented college-level courses in Literature, Writing and Communication - Recruited and Selected - Planned and developed department budget and tracked expenses Coordinator, College English, The College of The Bahamas - Organized resources to facilitate course instruction - Created examinations - Supervised assessment of examination papers Chairperson, English Department, Ministry of Education Secondary Schools - Taught English and Literature to grades seven through twelve - Organized School s competition in Elocution - Prepared twelfth grade students to write both national and international examinations - Designed and facilitated courses in developmental English Writing skills for working professionals in the Public Service - Planned and organized year end graduation exercises for grade twelve students - Supervised and assessed teachers of examination students - Monitored and tracked teaching resources National Examiner, The Bahamas Junior Certificate and The Bahamas General Certificate of Secondary Education Examinations - Item writer for the examination in English Literature - Chief examiner for the Bahamas Junior Certificate and Bahamas General Certificate Examinations - Trained and supervised subject markers for national examinations - Created analysis report of successful students and assessed failing reports - Created metrics to measure students success - Benchmark international examinations

4 P a g e 4 Staff Training/development Customer Service Training Concepts, Practices and Theories Training Coordination Workshops/Coursework Development/Course Materials Measurement /Evaluation Consultation Employee Counseling Decision-making Collaboration Identifying Problems Setting Goals Implementing Processes Benchmarking Performance against Operational and Target Goals Developing Others Listening Motivating Research and Planning Problem solving Effective communication Critical Thinking Project Management Change leadership New Hire Orientation ADDITIONAL EXPERIENCES Graduate Research Assistant, Department of Educational Leadership, Kent State University, Kent, Ohio - Served as graduate research assistant to Professor in Educational Administration - Learned process for writing articles for publication - Developed sensitivity for quickly assessing situations and establishing a solution or process for improvement - Submitted paper for publication in peer reviewed educational journal Graduate Internship, Office of the President, Cuyahoga Community College, Ohio - Organized cabinet meetings - Supervised on-learning course - Assisted activities director with hosting campus events - Organized symposium on Women In Leadership: Maintaining The Balanced Life PROFESSIONAL ACTIVITIES Workshops and seminars in HR Management Presentation at Corporate University Conference Strategic planning committee member for the Ministry of Education Advisor for the Teacher Shadowing Exercise for The Bahamas Hotel Association Educational Reform In The Commonwealth Of The Bahamas: Paper presented at a conference on educational reform : Port Elizabeth Technikon, South Africa Strategic Planning Consultant: Temple Christian School Board Best Practices in Training & Development: Presentation to Bahamas Human Resource Association A Race Without a Finish Line: Delivering Outstanding Service To Our Students; Address to Bahamas Hotel Association s Teacher Shadowing Closing Ceremony PROFESSIONAL ASSOCIATIONS American Society of Training and Development Human Resource Executive Bahamas International Film Festival Board

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