End-to-End Innovation Solutions. for Telehealth and Remote Patient Monitoring

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1 End-to-End Innovation Solutions for Telehealth and Remote Patient Monitoring

2 S3 Group is a global provider of telehealth solution consultancy to medical device vendors and healthcare providers. S3 Group s domain knowledge and experience span the technological, clinical and business aspects of telehealth and enable our clients to develop and implement robust, scalable, patient-centric holistic telehealth/telecare products and services that meet the needs of patients, their carers, clinical professionals and the wider healthcare system. S3 Group s core expertise is in the areas of: Product and Service Innovation Product Realization Telehealth Solution Deployment Telehealth Product and Service Innovation S3 Group has extensive experience in defining the concept and requirements for market leading telehealth products and services. We typically work with innovation teams that are building first of a kind products that involve significant market or technical risk, or represent an entry into the telehealth market or a step change in technology compared to their organization s previous products. Our consultants have the specialist skills, industry expertise, system knowledge and depth of understanding to address the most difficult design challenges. These skills have been honed during our 20 years of development of breakthrough telecommunications, consumer electronics, medical, wireless, and telehealth products. Concept phase A typical concept phase starts with a session where an S3 Group consultant supports an end-user in needs discovery and evaluation session with our clients. This helps to ensure that the subsequent product concept creates a relevant, compelling, patient-centric product or service that meets the end-user needs of patients, their carers, clinicians, and payers. We then work closely with our clients to support their product concept generation and roadmap generation activities, bringing our experience of end-users needs and the technical, clinical, and business aspects of telehealth to bear. Once a roadmap vision has been agreed, S3 Group assists in the development of prototypes that can be used to test the market, supporting the refinement of the roadmap before full product development takes place.

3 Requirements Phase In this phase, we define the detailed product and service requirements for the chosen concept, ensure that a development process is in place that meets the product s quality, time-to-market and regulatory requirements, and that the planning, hazard analysis and de-risking are in place to enable the product or service to pass through a development-start phase-gate milestone. The requirements activities are typically performed at the client s site in order to create an effective integrated product development team that leverages the expertise that our clients, S3 Group, and world-leading 3rd parties bring to bear during this critical phase. The requirements deliverables for the first phases in a program are captured in language that is accessible to all key stakeholders, and detailed enough to ensure that there is a clear understanding as to the product that will be built. In many cases, S3 Group s consultants will also define the high level architecture of the product during this phase. We believe that it is important to front load the program effort to produce a complete and traceable set of requirements and architecture documents since this provides the platform for an efficient development phase, reduces risk, and supports the traceability and testability needed for medical device certification. In addition to the product functionality description, the deliverables produced also address: Project Planning and Costing Process, Regulatory and Quality Assurance Supply Chain Management Typical engagements at this phase involve the provision of a team of domain experts from S3 Group who work full-time on the requirements, architecture and planning in co-operation with your product management, marketing and purchasing stakeholders and 3rd parties as required. Our core work in this phase of development includes: Bringing domain expertise and knowledge to bear to further assist you in developing your concept and ensuring that it has the right fit for your customers needs De-risking of the program in the pre-investment phase, to ensure the product/solution is the right one for the market and preparing the foundations for the subsequent phases. This includes helping to build solid business cases and support the stage gate review process Assessment of the key technological aspects of implementation, including the overall risk and feasibility of the concept Detailed requirements gathering, planning, architecture and technical de-risking to enable the concept to pass the design start gate

4 Telehealth Product Realization S3 Group has the experience and scale to take responsibility for the development of products at each point in the end-to-end architecture of telehealth/telecare systems, ranging from the enterprise backend through to patient-side application hosting devices and personal health/sensor devices. Patient Devices S3 Group is uniquely positioned to act as the development partner and system integrator for clients building connected personal healthcare products; whether it requires creating a dedicated health gateway or adding a wireless connectivity to existing sensor devices. S3 Group offers a full project lifecycle delivery service from early concept to initial volume manufacturing. This enables our clients to be assured of first time right delivery and faster time-to-market by using a telehealth expert as their prime contractor and product development partner. Monitoring Centre Platforms Enterprise Solutions S3 Group provides a comprehensive range of services to Medical Device Vendors where our consultants analyze, architect, design and develop their next generation enterprise telehealth and telecare systems. S3 Group will ensure the delivery of an enterprise solution that improves clinical outcomes and patient safety and satisfaction through the effective, efficient delivery of person-centric holistic care. This includes automating key work processes in a system, while supporting clinical best practice via decision support engines. Our deployment activities and active involvement in the Continua Health Alliance provide us with insight into the current needs of healthcare providers, and future direction of standardization activities. S3 Group specializes in working with our clients to build enterprise systems that are architected to be: Interoperable by adhering to industry standards when connecting with external healthcare IT systems Highly scalable in order to deliver service while your monitored population grows Secure to protect patients medical records and systems against unauthorized access User friendly and intuitive leveraging pervasive computing technology and hardware Reliable to ensure 24/7 monitoring, timely intervention, and access to patient s medical history Efficient in order to reduce the operational expenses associated with running telehealth services Flexible to provide lower-cost entry points for service providers for new services FDA, CE and HIPAA compliant

5 Telehealth Solution Deployment S3 Group has helped large healthcare providers understand what is required to build and deploy mainstream telehealth services. We have a 25-year track record in designing and deploying emerging technologies and large scale solutions. S3 Group brings world-class globally sourced telehealth concepts and solutions to bear at a practical local level. We understand that offering a telehealth mainstream service involves re-engineering and introducing of: New Business Processes New Clinical Processes and Workflows New Technologies New Governance Models Today Quality Control - Program Management - Risk Management Localization Integration Deployment Desired Service Concept Identify Drivers of Change Define the desired benefits Develop the target operating model Implementation Approach Assess the financial costs/benefits Service planning Design Service Infrastructure Setup Service Delivery Setup Service Governance Service Readiness Testing Infrastructure setup Patient Enrolment Service Operation Service Governance Service Evolution Telehealth Service Pilots Telehealth Service Definition Telehealth Service Design Telehealth Service Operation Main-stream Remote Telemonitoring Northern Ireland The TF3 consortium of which S3 Group is a member, operates a 6 year contract for the design, implementation and delivery of the largest remote telemonitoring service in the UK. This is a fully outsourced clinical telehealth managed service. S3 Group s role is the design of the telehealth technology and business processes as well as the integration of the telehealth service with the health and social care providerís systems and processes. If you are a healthcare provider or commissioner: That is considering starting a telehealth pilot program That has already run a telehealth pilot program and is considering how to deploy it in a mainstream way That would like to design a telehealth managed service then we should be working together. S3 Group s services include: Designing and managing a telehealth pilot program or mainstream telehealth service Analysis and definition of the clinical, business and technical requirements for your telehealth service Selection, customization and integration of the appropriate telehealth technologies Integration with local, regional and national HealthCare ICT systems to ensure that the telehealth service interoperates seamlessly and in a highly secure manner with systems that have already been deployed Enabling patient/carer access to telehealth data through secure and intuitive web portals

6 Our Goals S3 Group works closely with our clients to choose best-in-breed systems and business processes and tailor them to ensure that patients receive the most appropriate solutions for their chronic conditions, and clinicians get the information that support their datadriven workflows. Our goal is to ensure that healthcare providers get fast returnon-investment and that they meet their organizational goals for their telehealth solutions. This includes working on redefining business and internal processes, automating current processes, identifying gaps and bottle-necks and increasing the efficiency of healthcare professionals while maintaining care standards. About S3 Group S3 Group is a multi-disciplinary consultancy that specializes in the design of telehealth products, and the design and delivery of telehealth services. S3 Group has deep expertise in building scalable platforms to enable patients, carers and clinicians to access the information they need, when they need it. Our customers and partners include organizations in Europe, North America, and Australasia. S3 Group is an active member of several industry organizations including the Continua Alliance. S3 Group has also been awarded a framework agreement for for Telecare, Telehealth and Telecoaching in the UK. Founded in 1986, S3 Group has development centers in San Jose in the USA, Ireland (Dublin and Cork), Poland, Portugal, and the Czech Republic with sales offices and representative globally. For further information please visit CONTACT US URL: Phone USA: Phone Europe: V 2.0 EU S3 Group - All trademarks contained herein (whether registered or not) and all associated rights are recognized.

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