All things real estate under one roof

Transcription

1 All things real estate under one roof Exhibitor Service Kit April 8-9, 2016 Cashman Center 850 Las Vegas Blvd. N Las Vegas, Nevada

2 Thank You Dear Real Estate Expo Sponsors & Exhibitors, Thank you for your support of Real Estate Expo Las Vegas at Cashman Center in Las Vegas, NV taking place April 8-9, We anticipate a very successful experience for all involved. This package contains all of the information you will need for your final event preparation. Please review all the documents carefully and let us know as soon as possible if you have any questions or concerns. Exhibit Installation & Dismantle, Exhibit Hours, Registration Exhibitor Checklist & Important Dates Preliminary Program Booth Space Guidelines Booth Amenities by Tier Exhibitor Ordering Guide Service Contract Forms Please note that Advance Freight Warehouse provided by Keystone Event Services will only accept shipments between March 7th through April 6th. Thank you for your participation in Real Estate Expo Las Vegas! If you should have any questions or concerns, please contact us at Sincerely, Lisa Marie Vasquez Operations Manager ext. 2 lisamarie@realestateexpolv.com - April 8-9, 2016

3 Move-in/out & Registration Hours Exhibitor Set-up & Move-in: Wednesday, April 6 2:00 PM 11:00 PM Thursday, April 7 8:00 AM 11:00 PM Exhibit Hours: Friday, April 8 Saturday, April 9 10:00 AM 7:00 PM 10:00 AM 7:00 PM Exhibitor Tear Down & Move-out: Saturday, April 9 7:00 PM 11:00 PM Registration Hours: Wednesday, April 6 2:00 PM 6:00 PM Thursday, April 7 8:00 AM 6:00 PM FOR YOUR REFERENCE - April 8-9, 2016

4 Checklist & Dates Friday, March 11th Bag inserts are complimentary with advance notice; however, space is limited. by the deadline with your request and what item you would like to include. Friday, March 11th: Program advertisement must be ed to Friday, March 18th Last day to receive 20% early ordering discount when final order and payment is received for Cox Communications. Friday, March 25th Last day to process any online orders through Real Estate Expo Booth Design. Monday, March 28th Bag inserts must be received or delivered. Inserts can be mailed or brought to: Real Estate Expo 714 South 4th Street Las Vegas, NV April 8-9, 2016

5 Preliminary Program Friday, April 8 Saturday, April Housing Outlook presented by Dennis Smith 7:00 AM - 10: 00 AM Informational Sessions 10:00 AM 1:00 PM 10:00 AM 1:00 PM 3:00 PM 6:00 PM 3:00 PM 6:00 PM Industry Mixer 7:00 PM - 9:00 PM Exhibit Hall 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM All exhibitors will be notified as soon as updates are released. - April 8-9, 2016

6 Booth Space Guidelines Exhibits are for disseminating information and displaying products that can easily fit within the allotted tabletop exhibit space. Display materials should be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors. All exhibitors are required to keep their materials within their exhibit space. All exhibits are subject to review on-site and modification where necessary. Should your exhibit cause a line of sight issue, show management may ask that your space be adjusted or an item removed if necessary. All containers and boxes not on display must be stored out of site within the exhibitor s booth space or for larger material using the space allotted at Cashman Center provided by Real Estate Expo. As a reminder, exhibitors are strictly prohibited from dismantling their booths prior to 7:00 pm on Saturday, April 9th. If an exhibitor violates this regulation, the exhibitor may lose priority points for the future Real Estate Expo booth assignments or may be denied exhibit space in future trade expositions. Exhibit booths must be staffed during all open show hours. Please book your travel and staffing arrangements accordingly. Should you have any questions regarding exhibits, please contact Lisa Marie Vasquez at lisamarie@realestateexpolv.com. - April 8-9, 2016

7 Booth Amenities By Tier Island Exhibitor: (1) 10x20 booth space (2) 6 ft. table (2) Chairs (1) 5 Amp power drop (4) Parking Passes 200 sq. ft. exhibit space Exhibitor badges for booth personnel Logo placement in Expo directional signage Listing on exhibitor page with link 1/4-page advertisement in Expo Program Double Exhibitor: (1) 10x20 booth space with pipe and drape (2) 6 ft. table (2) Chairs (1) 5 Amp power drop (4) Parking Passes 200 sq. ft. exhibit space Exhibitor badges for booth personnel Listing on exhibitor page with link 1/8-page advertisement in Expo Program Single Exhibitor: (1) 10x10 booth space with pipe and drape (1) 6 ft. table (2) Chairs (1) 5 Amp power drop (2) Parking Passes 100 sq. ft. exhibit space Exhibitor badges for booth personnel Listing on exhibitor page with link 1/8-page advertisement in Expo Program - April 8-9, 2016

8 Program Ad Specifications The Real Estate Expo Program will be printed on CMYK paper, so please only use colors made up of CMYK. No Pantones, RGB or spot colors should be used in the ads. Also, reverse type should be avoided unless you have a single color background (ie 100% black) and/or the text is at least pts. Please avoid using transparencies in the ads. Also, please watch your detailed backgrounds. If the ink saturation levels are too high (over 220%), you will not be able to make out the background at all and it will appear muddy. Finally, please be sure to convert all images within the ad (including logos) to CMYK and sharpen them 7-10% more than you would normally for a gloss product. DPI for newsprint: 200dpi Basic Newsprint Settings (for loading into your color settings): Dot Gain: 34% Separation Type: GCR 90/220 Black Ink Limit: 90% Total Ink Saturation: 220% UCA Amount: 5% 1/4 Horizontal 10 x Island Booths 1/8 Horiz 4.9 x Double & Single Booths - April 8-9, 2016

9 Exhibitor Ordering Guide Internet, Wi-Fi, Voice & Video: Internet, Wi-Fi, Voice and Video are ordered through COX Communications through Cashman Center. Please see the following pages for service ordering forms. Cox Communications Point of Contact: Pre-Show Warehouse and Drayage Contractor: Order additional event materials, coordinate shipping, hire labor, and more. Please see the following pages for service ordering forms. Keystone Event Services Point of Contact: Scott Rakowski Real Estate Expo Booth Design: Design specialty booth elements and order custom booth displays. To order, visit or contact Jessica directly (below). Real Estate Expo Booth Design Point of Contact: Jessica Suciawan (702) April 8-9, 2016

10 Exhibitor, We are pleased to announce that Keystone Event Services has been chosen as the Official General Service Contractor for the 2016 Real Estate Expo to be held April 8 & 9, 2016 at the Cashman Convention Center. Keystone Event Services is ready to assist you with all your exhibitor needs. Please look through the service kit and familiarize yourself with the information. It is our goal at Keystone Event Services to ensure that your experience with the event is a huge success. We look forward to being part of it. Your exhibit materials are the most important part of a successful event. Keystone Event Services is the official Drayage Contractor for this event and will handle all freight in and out of this show. Using our material handling service, your shipment can be received at our advance warehouse facility up to 30 days prior to the event. Make sure to give yourself plenty of transit time to track all shipments. All shipments sent to show site should be sent c/o Keystone Event Services to assure prompt delivery to your booth. Your materials will be ready for you in your exhibit space prior to Exhibitor move-in. When you choose to ship with us, your empty cartons, fibers and crates are stored during the event and returned back to you after the close of the show. For your convenience, Keystone Event Services will maintain a service desk to handle any last minute needs. We will be located in the back of the exhibit hall. We can also help with any outbound freight. We provide you with completed bill of ladings and shipping labels, we ll even help you pack it all up. Once completed, we carry your freight out of the hall and your shipment is safely sent back to the location of your choice. If you have any questions, please do not hesitate to call me at Thank you and we ll see you at the show, Scott Rakowski Keystone Event Services

11 Real Estate Expo Keystone Event Services Advance Warehouse: Show Site Facility: Keystone Event Services Cashman Convention Center 6120 Hollywood Blvd # Las Vegas Blvd Las Vegas Nevada Las Vegas, Nevada, Standard Equipment Provided to Exhibitors: One six foot table with skirt, two folding chairs, ID sign wastebasket with eight foot back wall and three foot side rails. Exhibitor Set Up and Show Site Delivery Hours: Exhibit Hours: Wednesday, April 6 th Thursday, April 7 th Friday, April 8 th Saturday, April 9 th 2:00 PM 11:00 PM 2:00PM 11:00PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM Exhibitor Tear Down and Move-Out Hours: Saturday, April 9 th 6:00PM -- 12:00AM Sunday, April 10 th 8:00 AM 12:00 PM Hall Cleared by Noon Carriers must check in no later than 8:00PM.. Exhibitor Services Contact: Exhibitors must start dismantle by 9:00PM. Scott Rakowski scott@keystoneeventservices.com Phone: Fax: Important Dates Monday March 7 th -- Advance Warehouse First Day of Receiving Freight: Friday April 6 th -- Advance Freight Receiving Ends: Important Facts Advanced Freight can start being delivered to the warehouse starting March 7 th and will be stored until show move in. Freight accepted from March 7 th until April 6 th. April 7 th -- Show Site Deliveries: Show site deliveries accepted from 8AM until 5PM.

12 FAX ALL FORMS to or SCAN & SEND to PAYMENT FORM Exhibitor: Booth Number: Contact Name: Address: City, State, Zip: Phone: Fax: Show Site Contact if Different Than Above: Cell Phone: Services Orders Credit Card Authorization; Material Handling Estimate $ Orders $ Inbound or Outbound Freight Shipping Call Scott for an estimate Total Orders $ For your convenience, we will use this authorization to charge your credit card account for your advance orders and any additional amounts incurred as a result of weight adjustments or show site orders placed by your representative. Number: Expiration Date: Security Code #: Circle one: MC Visa Amex Cardholder's Signature: Name Printed: Address: Billing Zip: Company Check - Please note show name on check! Date check being mailed: Make payable to: Keystone Event Services Mail to: 2764 Tyndrum Ave, Henderson NV 89044

13 Real Estate Expo April 8 th 9 th, 2016 Cashman Center Keystone Event Services Phone Fax Labels are provided below for advance warehouse and show site delivery. We encourage you to make copies, fill in your specific information and tape one on each piece of your freight. Company: Address: Phone: Contact: Advance Warehouse Labels Shipper Information Shipper Information Company: Address: Phone: Contact: Delivery Information Real Estate Expo Keystone Event Services 6120 Hollywood Blvd #106 Las Vegas Nevada, Delivery Information Real Estate Expo Keystone Event Services 6120 Hollywood Blvd #106 Las Vegas Nevada, Exhibiting Company: Exhibiting Company: Booth Number: To Be delivered between March 7 th & April 6 th Booth Number: To Be delivered between March 7 th & April 6 th

14 Company: Address: Phone: Contact: Shipper Information Show Site Labels Shipper Information Company: Address: Phone: Contact: Delivery Information Real Estate Expo Cashman Convention Center Hall B c/o Keystone Event Services 850 Las Vegas Blvd Las Vegas Nevada, Delivery Information Real Estate Expo Cashman Convention Center Hall B c/o Keystone Event Services 850 Las Vegas Blvd Las Vegas, Nevada Exhibiting Company: Booth Number: To be delivered April 7th 8PM - 5PM Exhibiting Company: Booth Number: To be delivered April 7th 8AM - 5PM

15 MATERIAL HANDLING Advance Warehouse Shipments greater than 50 lbs.: $65.00 / cwt. Show Site Shipments greater than 50 lbs.: $75.00 / cwt. Small Package fee of $20.00 per shipment between 1 lb. & 25 lbs. Small Package fee of $40.00 per shipment between 26 lbs. & 50 lbs. Advance shipments will be accepted at the Keystone Event Services warehouse and allowed up to 30 days free storage if delivered by the advance deadline receiving date listed. This includes delivering freight direct to the exhibitor's booth, storage of empties during the show, delivery of empties at end of show to exhibitor's booth, removal from exhibitor's booth upon completion of packing, and turning in BOL to service desk and loading of materials onto outbound transportation carrier. Show Site shipments receive the same services. Rates are per hundred-weight (cwt) rounded to the next hundred.. Special Handling rates of 20% to be applied to the total standard charges to the following type of shipments: Moving Van/Pickup Truck Shipments: Shipments delivered by a moving van or shipments by pickup truck or similar truck, which because of the height of the truck bed cannot be unloaded at the docks. Loose or Fragile Freight: Shipment packed in such a manner as to require special handling (i.e.: loose display parts, uncrated equipment) regardless of the kind of carrier or vehicle used. Includes open boxes or fragile pieces that are not secured or wrapped properly. Undetermined or Lost Freight Shipment of materials or equipment that the exhibitor cannot be determined. Any unmarked packages, or lost pieces where Keystone Event Services is not at fault, and is requested to track, recover and deliver. Hand Carried or Oversized Freight Materials must be moved "by hand" to the booth due to facility situations beyond Keystone Event Services control (height/width limits in hallways, no or small elevators, rooms where forklifts cannot be used, etc.)

16 Material Handling Limits of Liability Keystone Event Services and its subcontractors shall not be responsible for damage to uncrated materials, materials improperly packed, glass breakage or concealed damage. Labor is scheduled and based on the Material Handling Order Form included in this kit to accommodate the movement of freight expeditiously to your booth and out and is non-refundable if freight is not received for any reason. Relative to inbound shipments, there may be a lapse of time between the delivery of shipment(s) to the booth by Keystone Event Services or its subcontractors and the arrival of the Exhibitor's representative at the booth. Similarly, relative to outgoing shipment(s), it is possible that there will be a lapse of time between the completion of packing and the actual pick-up of materials from the booth for loading onto a carrier. With the knowledge that during such times the shipment(s) will be left in the booth unattended, it is recommended that a representative from the exhibiting company stay with the shipment until it is picked up. Therefore, it is agreed that Keystone Event Services and its subcontractors are not responsible for the loss or disappearance of Exhibitor's materials after the same have been delivered to Exhibitor's booth, nor are Keystone Event Services and its contractors responsible for Exhibitor's materials before they are picked up from the Exhibitor's booth for loading after the show. Consequently, all bills of lading covering outgoing shipment(s) submitted to Keystone Event Services or its subcontractors by Exhibitor will be checked at the time of pick-up from the booth and corrected where discrepancies exist. Keystone Event Services and its subcontractors shall not be responsible for loss, delay or damage due to strikes, lockouts, or work stoppages of any kind. Keystone Event Services and its subcontractors shall not be liable to any extent whatsoever for any actual, potential or assumed loss of profits or revenues or for any collateral costs that may result from any loss or damage to Exhibitor's materials, which may make it impossible or impractical to exhibit same. Keystone Event Services and its subcontractors shall not be held liable for any damage incurred during the handling of equipment requiring special devices to properly load, place or reload unless advance notice has been given to Keystone Event Services in time to obtain the proper equipment. It is understood that Keystone Event Services and its subcontractors are not insurers. Insurance, if any, shall be obtained by the Exhibitor. Amounts payable by Keystone Event Services hereunder are based on the scope of the liability as herein set for and are unrelated to the value of the Exhibitors property. It is further understood and agreed that Keystone Event Services and its subcontractors do not provide for full liability should loss or damage occur. It is agreed that if Keystone Event Services or its subcontractors should be found liable for loss or damage to Exhibitor's equipment, the liability shall be limited to the specific article that was physically lost or damaged. Such liability shall be limited to a sum equal to $.30 per pound per article, with a maximum liability of $50.00 per item or $1, per shipment, whichever is less, as agreed upon damages and exclusive remedy. Provisions of this paragraph shall apply if loss or damage, regardless of cause or origin, results directly or indirectly to property through performance or non-performance of obligations imposed by the offering of services to Exhibitors or from negligence, active or otherwise, by Keystone Event Services, its subcontractors or their employees. Keystone Event Services and its subcontractors shall not be responsible for ordinary wear and tear in handling of equipment, nor for loss or damage due to fire, theft, windstorm, water, vandalism, acts of God, mysterious disappearance or other causes beyond their control. Claims for loss or damage must be submitted to Keystone Event Services by the close of the show. No suit or action shall be brought against Keystone Event Services or its subcontractors more than one year after the cause of action. The Exhibitor agrees, in connection with the receipt, handling, temporary storage and reloading of its materials, that Keystone Event Services and its subcontractors will provide these services as Exhibitor's agent and not as the shipper. If any employee of Keystone Event Services or its subcontractors shall sign a delivery receipt, bill of lading or other document, we agree that Keystone Event Services or its subcontractor will do so as the Exhibitor's agent, and the Exhibitor accepts the responsibility thereof. The Exhibitor agrees, in the event of a dispute with Keystone Event Services or its subcontractors relative to any loss or damage to any of our materials or equipment, that the Exhibitor will not withhold payment in any amount due to Keystone Event Services for material handling services or any other services provided by Keystone Event Services or its subcontractors as an offset against the amount of the alleged loss or damage. Instead, the Exhibitor agrees to pay Keystone Event Services prior to the close of the show for all such charges and further agrees that any claim the Exhibitor may have against Keystone Event Services or its subcontractors shall be pursued independently by the Exhibitor as a completely separate transaction to be resolved on its own merits. In order to expedite removal of materials from the show site, Keystone Event Services shall have the authority to change designated carriers, if such carriers do not pick up on time. Where the Exhibitor makes no disposition, materials will be taken to a warehouse to await Exhibitor's shipping instructions, and the Exhibitor agrees to be responsible for payment of charges relating to such handling at the warehouse. Keystone Event Services assumes no liability as a result of such re-routing or handling. Keystone Event Services and its subcontractors shall not be liable for shipments received without receipts; freight bills or specified unit counts on receipts or freight bills, such as UPS or van lines. Such shipments will be delivered to booth without guarantee of piece count or condition. The consignment or delivery of a shipment to Keystone Event Services or its subcontractors by an Exhibitor or by any shipper on behalf of the Exhibitor shall be construed as an acceptance by such Exhibitor (and/or other shipper) of the terms and conditions set forth above. Keystone Event Services and its subcontractors shall not be responsible for loss, injury, or damage caused by tradesmen or equipment furnished by Keystone Event Services, or its subcontractors, except when such tradesmen are working or operating equipment under the direct supervision of a supervisor designed by Keystone Event Services, or its subcontractors Keystone Event Services and its subcontractors shall not be liable to any extent whatsoever for any actual, potential, or assumed loss of profits or revenues, or for any collateral costs, which may result from any loss, injury or damage to an exhibitor's materials or exhibitor personnel, which may make it impossible or impractical to exhibit the exhibitor's materials Keystone Event Services and its subcontractors are not insurers of you or your property and will not assume responsibility for loss, injury or damage where the direct cause of the loss, injury, or damage is unknown or undeterminable. Be sure your materials are insured

17 MATERIAL HANDLING ESTIMATION FORM For complete information on rates for this show refer to the sheet in this service manual titled Material Handling. If you would like assistance calculating your material handling estimate please contact us at Rates for this show are on actual weights for every hundred pounds (cwt or hundred-weight) rounded up. Example: 452 lb. shipment is rounded up to 500 lbs. 500 lbs. is 5 cwt. 5 x rate = total material handling rate. Shipments to Advance Warehouse: $65.00 /cwt. Calculate your CWT (hundred weight) Shipments to Show Site: $75.00 /cwt. Estimated Weight of Shipment: Pounds (If 50 lbs. or less, enter $20 or $ This is your total amount owed) Pounds Divided by 100 = Your CWT. Calculate Your Estimated Total Amount Owed Your CWT x $65 (for Advance Warehouse Delivery) $ TOTAL Your CWT x $75 (for Show Site Delivery) $ TOTAL INBOUND & OUTBOUND SHIPPING Keystone Event Services is capable of providing air; ground expedited and ground class 125 shipping to all exhibitors. Actual shipping rates are determined based on zip codes of the pickup and drop off points as well as the weight of the shipment. The actual rates can be confirmed at the time of the request/order is made. Discounts for pre-booked shipments available to all exhibitors WE CAN ARRANGE ALL SHIPPING FOR YOU INBOUND AND OUTBOUND Call for an estimate

18 Real Estate Expo Cashman Field Las Vegas April 8 & 9 FURNITURE and ACCESSORIES ORDER FORM FAX TO Customer is responsible for loss or damage to equipment. Advanced Order Deadline on or before April 5th Company Name Show Contact Person Booth Number Business Address City State Zip Code ( ) Bus. Phone Number ( ) Show Phone Number Credit Card Information Address Card Type: AMEX Visa MasterCard Card Number: Card ID # Exp. Date Name on Card: Authorized Signature: Date: Qty. Item Description Adv. Price Show Price Total Qty. Item Description Adv. Price Show Price Total 4' Table (no skirt) $31 $40 10' x 10' Carpet $100 $135 6' Table (no skirt) $37 $48 10' x 20' Carpet $183 $258 8' Table (no skirt) $43 $56 10' x 30' Carpet $275 $378 4' Counter (no skirt) $43 $56 Carpet Color -- Blue Black Gray (circle one) 6' Counter (no skirt) $49 $64 Carpet Pad per 10x10 $50 $65 8' Counter (no skirt) $59 $72 Live Green Plants $35(2') $65(4') $95(6') Table Skirt $12 $16 Floral Arrangements $35(sm) $55(med) $88(lg) Counter Skirt $14 $18 24"x24"x42" Pedestal $70 $90 Drape Color: Blue White Red Green Black (circle one) 6' Conference Table $80 $120 Table Riser $23 $33 Office Desk $140 n/a Chair $5 $7 8'x10' Slider, Pipe & Base $25 $35 Arm Chair $15 $20 Wastebasket $2 $5 Round 30" x 30" Table $33 $43 Easel $20 $30 Round 30" x 42" Table $43 $53 Bag Rack $25 $35 Barstool $25 $35 Office Chair $50 $80 Raffle Drum $40 $60 Small Refrigerator $80 $180 Literature Rack $25 $30 Laborer (1 $49 per hour Total $ Total $ Inbound & Outbound Freight Shipping/Receiving Available -- Call Complete and fax to (702) or scan and to scott@keystoneeventservices.com Please note Advance Pricing is only good when paid in full. Checks accepted on-site -- please mark here Total $ 8.1% Tax $

19 Real Estate Expo Cashman Field Las Vegas April 8 & 9

20 6455 S. Dean Martin Drive, Suite C. Las Vegas, Nevada Phone: (702) * Fax: (702) orders@exposervicedesk.com Order Online: EVENT NAME: Real Estate EXPO Las Vegas EVENT DATES: April 8-9, 2016 LOCATION: Cashman Center EXHIBITING COMPANY NAME: BOOTH NUMBER: BILLING NAME (if different from above): BILLING ADDRESS: CITY: STATE: ZIP CODE: TELEPHONE: CARDHOLDER SIGNATURE: FAX: CARDHOLDER PRINT: ORDERDED BY: (REQUIRED FOR RECEIPT): WE ACCEPT: VISA / MASTERCARD / AMERICAN EXPRESS TYPE: EXPIRATION DATE: Advance Qty. Description Rate 120V LIGHTING & UTILITY OUTLETS Regular Rate Total 500 Watt or 5 Amps Watt or 10 Amps Watt or 20 Amps Amps (Labor Req.) Call for Quote 208V 1 PHASE MOTOR & EQUIPMENT OUTLETS 20 Amp Amp IMPORTANT: 60 Amp Amp Amp V 3 PHASE MOTOR & EQUIPMENT OUTLETS 20 Amp Amp Amp Amp Amp TRANSFORER(S) TO BOOST 208V TO 230V Total Amps: X $3.50 / AMP = 480V 3 PHASE MOTOR & EQUIPMENT OUTLETS 20 Amp Amp Amp Amp Amp Also available: 380V/220V/ 3 Phase Motor & Equipment Outlets FLOODLIGHTS & TRACK ($75.00 Min.) TERMS & CONDITIONS Convention Technical Services (CTS) is not responsible for voltage fluctuation or power failure due to temporary conditions including but not limited to losses due to utility company failure, permanent power distribution failure, power failure caused by vandalism, faulty exhibitor equipment or overloads caused by exhibitor. For your protection you should install a surge protector on your computer(s). All electrical installations and connections to all electrical service should be made by a CTS technician. CTS will not be responsible for any damage or loss to any equipment component, computer hardware or software, and/or any damage or injury to any person caused by the installation, connection, or plugging in of any electrical outlet by persons other than a CTS technician. To receive advance show prices, we must receive your order, along with payment in full or credit card authorization, within fourteen (14) days prior to show opening. All other orders will be charged at regular price. Dedicated Circuits and 24 Hour Services will be double the listed price and require a 20 amp Outlet. Please double rates. Use * to indicate 24-Hr. Outlet(s). Electricity will be turned on within 30 minutes of show opening and off within 30 minutes after show closing. Exhibitors are not permitted to use power unless ordered. Exhibitors found using outlets without an order will be subject to the regular rate for outlets used. Power sharing is not permitted between exhibitors. OUTLET LOCATION & DISTRIBUTION: All electrical outlets will be installed on the floor at the draped back wall of in-line and peninsula booths. All electrical outlets for island booths will require labor and material for distribution. If no floor plan is provided, the outlets will be installed at our discretion. Distribution and connection of all outlets are chargeable on a time and material basis. CTS JURISDICTION: *All under-carpet distribution of electrical wiring. *All motor and equipment hook-ups requiring wiring connections. *All outlets over 20 amps and/or with a voltage over 150 volts will require electrical labor. *Labor is required to inspect equipment pre-wired to plug into our system. *Installation and/or repair of electrical fixtures. *Installation of electrical motors and electrical apparatus to be energized. *Lift Rates: $ per hour plus operator (One hour minimum) LABOR: ST $90.00 OT $ Labor before 8:00 a.m. and after 4:30 p.m. and Saturdays, Sundays, and holidays will be at the overtime rate. Starting Time can only be guaranteed when labor is requested for the start of the working day at 8 a.m. The minimum charge per booth is one hour for installation and one-half (1/2) hour for dismantle. Time will commence per exhibitor's request. All labor requests require a credit card on file. Labor rates are subject to Union contract effective at time of show. 150 Watt Flood Light Double 150 Watt Flood LABOR REQUEST: 18 Track with 1 Fixture TIME: 1000 Watt Overhead This labor request will not be processed until we receive a complete DATE: *Overhead light may require labor and lift to install. First focus included. electrical order and floor plan. Call for a quote..

21 Internet Products Form ORDER ON-LINE: Updated 10/6/15 Page 1 of 3 Toll Free Phone: orders@coxlvcc.com Fax: Event Name: Company Name: Event Start Date: / / Event End Date: / / Booth/Room #: On-Site Contact: Cell #: Address: Billing Name: Billing Address: Billing Address: City: State: Zip: Country: Phone #: Cox Business has a full list of products beyond the internet drop services listed below. Please contact us to discuss any additional needs you may have. 20% Early Ordering Discount Final order and payment must be received 21 days prior to the listed event start date. A 20% Expedite Fee will be applied to any order placed 72 hours or less before the listed event start date. Internet/Network Services Shared Bandwidth DATA Services - routers, servers and NAT devices are not allowed on shared bandwidth data products (Shared Bandwidth is shared with other Internet users within the Cashman Center) Business Starter: Up to 3 Mbps Single drop with 1 private (NAT) IP address. Order up to 3 total IP addresses. Basic connection that is shared with other customers. Price $ Quantity c Business Select: Up to 10 Mbps Single drop with 1 private (NAT) IP address. Order up to 10 total IP addresses. Up to 10 Mbps connection that is shared with other customers. Business Professional: Up to 20 Mbps Single drop with 1 private (NAT) IP address. Order up to 20 total IP addresses. Best shared connection that is shared with other customers. $ c $ c Dedicated Bandwidth Services (Dedicated Bandwidth, NOT SHARED) Business Starter Plus: 3 Mbps Single drop with 3 public IP addresses. No additional IP addresses allowed Dedicated connection, NOT SHARED, good for robust web browsing. Business Select Plus: 10 Mbps Single drop with 3 public IP addresses. Order up to 10 total IP addresses. Dedicated connection, NOT SHARED, good for robust browsing, video and audio streaming. Business Professional Plus: 25 Mbps Single drop with 3 public IP addresses. Order up to 20 total IP addresses. Dedicated connection, NOT SHARED, best option for large data transfers, video uploads and downloads. Business Professional Plus: 50 Mbps Single drop with 3 public IP addresses. Order up to 20 total IP addresses. Dedicated connection, NOT SHARED. Business Professional Plus: 100 Mbps Single drop with 3 public IP addresses. Order up to 20 total IP addresses. Dedicated connection, NOT SHARED. High Bandwidth Internet speeds from 200 Mbps up to 10 Gbps are available $2, c $5, c $12, c $20, c $35, c Call for pricing Additional Products and Services Patch cables Ethernet Cat 5 Cable $75.00 each c Switch rental Up to 24 port (10/100 unmanaged) $ each c Additional IP address $ each c Additional Locations Additional drop for dedicated bandwidth products only $ each c Labor/Floor work $75.00/hour c Please fax or your completed form. Once your order is received you will be contacted by one of our customer service representatives to confirm your services and to process payment. Taxes and fees, if applicable, are additional and subject to change from time to time. Customer agrees to pay Cox Business for any additional taxes and fees that are not listed on this page upon receipt of an invoice from Cox Business. Customer shall be responsible for the value of unreturned Cox owned equipment after event. The value of unreturned will be the price listed on the order form, plus an additional 20% lost equipment fee. Prices are subject to change at any time without notice.

22 Booth Diagram Information - Internet Please indicate on the grid, the location of your Internet drop(s). If no location is indicated, Internet drop will be placed in the middle back of the booth. This booth diagram or a detailed floor plan must be submitted with your order Adjacent Booth # Adjacent Booth # Adjacent Booth # Adjacent Booth # Updated 10/6/15 Page 2 of 3

23 TERMS AND CONDITIONS OF SERVICE 1. Service and Installation Cox Communications Las Vegas, Inc. d/b/a Cox Business ( Cox ), shall provide Customer with certain services ( Services ) and equipment ( Equipment ) as described on the first page for the use of Customer and Customer s agents, independent contractors and guests attending or participating in an event hosted by Customer ( Customer s Guest ). Customer understands that Cox is the exclusive provider of all Voice, Data and Video services at the Las Vegas Convention Center and Cashman Center (collectively, the Facility ). Furthermore, Cox is the exclusive provider at the Facility of all floor work associated with the extension of telecommunications and networking services, including, without limitation, coax, fiber or any cabling that transmits voice, data or video. Customer shall be responsible for the acts of Customer s Guests in connection with the Services as if such acts were performed by Customer. Except to the extent caused by Cox, a Cox agent or subcontractor, Customer shall be responsible for damage to any Equipment provided hereunder. Neither Customer nor any Customer Guest may use the Services in any manner that interferes with or impairs any Cox network, whether wired or wireless, Equipment or facilities. The Equipment may be used only for the purpose of receiving the Services. For Cox Internet services, bandwidth speed options may vary. Customer acknowledges and agrees that Customer and Customer s Guests may not always receive or obtain optimal bandwidth speeds and Cox network management needs may require Cox to modify upstream and downstream speeds. 2. Service Date and Term This Agreement shall be effective upon execution by the parties. Services shall be provided beginning on the Event Start Date and ending on the Event End Date, as described on the first page of this Agreement. Cox shall use reasonable efforts to make the Services available by the Event Start Date; provided, however, that Cox shall not be liable for any damages whatsoever resulting from delays in meeting any service dates due to delays beyond its reasonable control. 3. Customer Responsibilities Customer shall ensure that Customer and Customer s Guests use the Services in compliance with all applicable laws and ordinances, as well as applicable leases and other contractual agreements between Customer and third parties. If Customer is purchasing access codes enabling Customer or Customer s Guests to access the Internet, such individuals will be required to agree to the terms of a Cox end user license agreement before accessing the Internet. If Customer is purchasing bandwidth and itself controlling access to the Internet, Customer agrees to require all individuals accessing the Internet to agree to the terms of an end user license agreement reasonably acceptable to Cox. Customer is responsible for ensuring that all Customer and Customer Guest equipment is compatible for the Services selected and with the Cox network. 4. Equipment Unless otherwise provided herein, Customer agrees that Cox shall retain all rights, title and interest to facilities and Equipment installed by Cox hereunder and that Customer shall not create or permit to be created any liens or encumbrances on such Equipment. Cox shall install Equipment necessary to furnish the Services to Customer. Customer shall not modify or relocate Equipment installed by Cox without the prior written consent of Cox. Customer shall not permit tampering, altering or repair of the Equipment by any person other than Cox s authorized personnel. For Cox-owned Equipment, Customer shall, at the expiration or termination of this Agreement, return the Equipment in good condition, ordinary wear and tear resulting from proper use excepted. In the event the Equipment is not returned to Cox in good condition, Customer shall be responsible for the value of such Equipment as provided on the first page of this Agreement, or if no such value is provided, for the replacement cost of such Equipment. Cox shall repair any Equipment owned by Cox at no charge to Customer provided that damage is not due to the negligence or intentional misconduct of Customer. If additional equipment not listed on the first page of this Agreement, including but not limited to, televisions, monitors, computers, circuits, software or other devices, are required by Customer to use the Services, Customer shall be responsible for such equipment. 5. Resale of Service Neither Customer nor any Customer Guest may resell any portion of the Services to any other party. 6. Default If Customer or any Customer Guest fails to comply with any material provision of this Agreement, including, but not limited to failure to make payment as specified, then Cox, at its sole option, may elect to pursue one or more of the following courses of action upon proper notice to Customer as required by applicable law: (i) terminate service whereupon all sums then due and payable shall become immediately due and payable, (ii) suspend all or any part of Services, and/or (iii) pursue any other remedies, including reasonable attorneys fees, as may be provided at law or in equity, including the applicable termination liabilities. 7. Termination Cox reserves the right to require Customer to pay an early termination fee equal to Cox s costs if Customer cancels an order after the order is placed, but before the installation date. No refunds will be provided to orders which are cancelled after they have been installed. Wireless devices not authorized by Cox are prohibited. Use of any device that interferes with Cox s network is prohibited. If there is signal interference, Cox may terminate this Agreement if Cox cannot resolve the interference by using commercially reasonable efforts. If Cox loses its right to sell Services at the Facility, Cox may assign this Agreement to a third party or terminate this Agreement by providing written notice to Customer and by refunding all prepaid amounts to Customer. 8 LIMITATION OF LIABILITY COX SHALL NOT BE LIABLE FOR DAMAGES FOR FAILURE TO FURNISH OR INTERRUPTION OF ANY SERVICES, NOR SHALL COX BE RESPONSIBLE FOR FAILURE OR ERRORS IN SIGNAL TRANSMISSION, LOST DATA, FILES OR SOFTWARE DAMAGE REGARDLESS OF THE CAUSE. COX SHALL NOT BE LIABLE FOR DAMAGE TO PROPERTY OR FOR INJURY TO ANY PERSON ARISING FROM THE INSTALLATION OR REMOVAL OF EQUIPMENT UNLESS CAUSED BY THE NEGLIGENCE OF COX. UNDER NO CIRCUMSTANCES WILL COX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS ARISING FROM THIS AGREEMENT. COX S MAXIMUM LIABILITY TO CUSTOMER ARISING UNDER THIS AGREEMENT SHALL BE THE LESSER OF $5, OR THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR SERVICES HEREUNDER. 9. Assignment Customer may not assign, in whole or in part, this Agreement without the prior written consent of Cox, which consent may be withheld in Cox s discretion. Cox may assign this Agreement and Service may be provided by one or more legally authorized Cox affiliates. 10. WARRANTIES EXCEPT AS PROVIDED HEREIN, THERE ARE NO AGREEMENTS, WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE SERVICES. SERVICES PROVIDED ARE A BEST EFFORTS SERVICE AND COX DOES NOT WARRANT THAT THE SERVICES, EQUIPMENT OR SOFTWARE SHALL BE ERROR-FREE OR WITHOUT INTERRUPTION. COX MAKES NO WARRANTY AS TO TRANSMISSION OR UPSTREAM OR DOWNSTREAM SPEEDS OF THE NETWORK. 11. INDEMNITY Customer shall indemnify and hold Cox and its respective affiliates, subcontractors, employees and agents harmless (including payment of reasonable attorney s fees) from and against any claims, actions or demands relating to or arising out of Customer s or Customer s Guests use of the Service including without limitation (i) any content or software displayed, distributed or otherwise disseminated by Customer, its employees, or Customer s Guests or (ii) any malicious act or act in violation of any laws committed by Customer, its employees or Customer s Guests. 12. Viruses, Content, Customer Information Software or content obtained from the use of Service may contain viruses or other harmful features and Customer is solely responsible for protecting Customer and Customer s guests networks, equipment and software through the use of firewalls, anti-virus, and other security devices. Through the use of the Service, Customer may obtain or discover content that is offensive or illegal and Customer assumes the risk and is solely responsible for its access to such content. Cox may disclose Customer information to law enforcement or to any Cox affiliate. Cox may delete any Internet traffic or that contains a virus. If Customer operates a wireless local access network in connection with the Services, Customer is solely responsible for the security of its network. 13. Public Performance If Customer engages in a public performance of any copyrighted material through use of the Services provided under this Agreement, the Customer, and not Cox, shall be responsible for obtaining any public performing licenses. Any Video Service that Cox provides under this Agreement does not include a public performance license. 14. Regulatory Authority-Force Majeure This Agreement and the obligations of the parties shall be subject to modification to comply with all applicable laws, regulations, court rulings, and administrative orders, as amended. In no event shall either party have any claim against the other for failure of performance if such failure is caused by acts of God, natural disasters including fire, flood, or winds, civil or military action, including riots, civil insurrections or acts of terrorists or the taking of property by condemnation. 15. Miscellaneous This Agreement constitutes the entire agreement between Cox and Customer for the Services and equipment provided herein. The invalidity or unenforceability of any term or condition of this Agreement shall not affect the validity or enforceability of any other provision. Except as provided herein, this Agreement may be modified, waived or amended only by a written amendment signed by both parties. The rights and obligations of the parties under this Agreement shall be governed by the laws of the State of Nevada. The failure by either party to exercise one or more rights provided in this Agreement shall not be deemed a waiver of the right to exercise such right in the future. Notices required by this Agreement shall be in writing and shall be delivered either by personal delivery or by mail. If delivered by mail, notices shall be sent by any express mail service; or by certified or registered mail, return receipt requested; with all postage and charges prepaid. All notices and other written communications under this Agreement shall be addressed to the parties at the addresses on the first page of this Agreement, or as specified by subsequent written notice delivered by the party whose address has changed. Any provision that should by its nature survive the termination or expiration of this Agreement shall survive such termination or expiration. Cox network management needs may require Cox to modify upstream and downstream speeds. Use of the data, Internet, web conferencing/web hosting Services is subject to the AUP at Certain Services are regulated by the FCC and the Nevada Public Utility Commission and subject to the Nevada Service Guide at The General Terms posted at the AUP and the Nevada Service Guide are incorporated herein by reference. Cox, in its sole discretion, may modify, supplement or delete any portion of the General Terms, the AUP or the Nevada Service Guide from time to time, without additional notice to Customer, and any such changes will be effective upon Cox publishing such changes on the applicable website listed above. BY EXECUTING THIS AGREEMENT AND/OR USING OR PAYING FOR THE SERVICES, CUSTOMER ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE GENERAL TERMS, the AUP and the Nevada Service Guide. If applicable to the Service, Customer shall pay sales, use, gross receipts, and excise taxes, access fees and all other fees, universal service fund assessments, 911 fees, franchise fees, bypass or other local, state and Federal taxes or charges, and deposits, imposed on the use of the Services. All orders are subject to approval of Cox. Updated 10/6/15 Page 3 of 3

24 Wi-Fi Hotspot Products Form ORDER ON-LINE: Updated 10/6/15 Page 1 of 2 Toll Free Phone: orders@coxlvcc.com Fax: Event Name: Company Name: Event Start Date: / / Event End Date: / / Booth/Room #: On-Site Contact: Cell #: Address: Billing Name: Billing Address: Billing Address: City: State: Zip: Country: Phone #: Cox Business has a full list of products beyond the internet drop services listed below. Please contact us to discuss any additional needs you may have. 20% Early Ordering Discount Final order and payment must be received 21 days prior to the listed event start date. A 20% Expedite Fee will be applied to any order placed 72 hours or less before the listed event start date. Wi-Fi Hotspots Service will be available a day before the event through a day after the event in one specific area serviced by one Wi-Fi access point. 3.0 Mbps/Price Quantity Wi-Fi Hotspot: Up to 10 Users $ c Wi-Fi Hotspot: Up to 25 Users $ c Wi-Fi Hotspot: Up to 50 Users $1, c Wi-Fi Hotspot: Up to 100 Users* $1, c *Additional block of 50 Users (Available only with Wi-Fi Hotspot of 100 Users) Splash Page with sponsor logo (Splash page template provided by Cox Business) Redirect Landing Page (Customer specific URL) $ c $ c $ c Customer SSID and Password Customer SSID Customer Password (WPA2 Key) - minimum 8 characters and case sensitive. Please fax or your completed form. Once your order is received you will be contacted by one of our customer service representatives to confirm your services and to process payment. Taxes and fees, if applicable, are additional and subject to change from time to time. Customer agrees to pay Cox Business for any additional taxes and fees that are not listed on this page upon receipt of an invoice from Cox Business. Customer shall be responsible for the value of unreturned Cox owned equipment after event. The value of unreturned will be the price listed on the order form, plus an additional 20% lost equipment fee. Prices are subject to change at any time without notice.

25 TERMS AND CONDITIONS OF SERVICE 1. Service and Installation Cox Communications Las Vegas, Inc. d/b/a Cox Business ( Cox ), shall provide Customer with certain services ( Services ) and equipment ( Equipment ) as described on the first page for the use of Customer and Customer s agents, independent contractors and guests attending or participating in an event hosted by Customer ( Customer s Guest ). Customer understands that Cox is the exclusive provider of all Voice, Data and Video services at the Las Vegas Convention Center and Cashman Center (collectively, the Facility ). Furthermore, Cox is the exclusive provider at the Facility of all floor work associated with the extension of telecommunications and networking services, including, without limitation, coax, fiber or any cabling that transmits voice, data or video. Customer shall be responsible for the acts of Customer s Guests in connection with the Services as if such acts were performed by Customer. Except to the extent caused by Cox, a Cox agent or subcontractor, Customer shall be responsible for damage to any Equipment provided hereunder. Neither Customer nor any Customer Guest may use the Services in any manner that interferes with or impairs any Cox network, whether wired or wireless, Equipment or facilities. The Equipment may be used only for the purpose of receiving the Services. For Cox Internet services, bandwidth speed options may vary. Customer acknowledges and agrees that Customer and Customer s Guests may not always receive or obtain optimal bandwidth speeds and Cox network management needs may require Cox to modify upstream and downstream speeds. 2. Service Date and Term This Agreement shall be effective upon execution by the parties. Services shall be provided beginning on the Event Start Date and ending on the Event End Date, as described on the first page of this Agreement. Cox shall use reasonable efforts to make the Services available by the Event Start Date; provided, however, that Cox shall not be liable for any damages whatsoever resulting from delays in meeting any service dates due to delays beyond its reasonable control. 3. Customer Responsibilities Customer shall ensure that Customer and Customer s Guests use the Services in compliance with all applicable laws and ordinances, as well as applicable leases and other contractual agreements between Customer and third parties. If Customer is purchasing access codes enabling Customer or Customer s Guests to access the Internet, such individuals will be required to agree to the terms of a Cox end user license agreement before accessing the Internet. If Customer is purchasing bandwidth and itself controlling access to the Internet, Customer agrees to require all individuals accessing the Internet to agree to the terms of an end user license agreement reasonably acceptable to Cox. Customer is responsible for ensuring that all Customer and Customer Guest equipment is compatible for the Services selected and with the Cox network. 4. Equipment Unless otherwise provided herein, Customer agrees that Cox shall retain all rights, title and interest to facilities and Equipment installed by Cox hereunder and that Customer shall not create or permit to be created any liens or encumbrances on such Equipment. Cox shall install Equipment necessary to furnish the Services to Customer. Customer shall not modify or relocate Equipment installed by Cox without the prior written consent of Cox. Customer shall not permit tampering, altering or repair of the Equipment by any person other than Cox s authorized personnel. For Cox-owned Equipment, Customer shall, at the expiration or termination of this Agreement, return the Equipment in good condition, ordinary wear and tear resulting from proper use excepted. In the event the Equipment is not returned to Cox in good condition, Customer shall be responsible for the value of such Equipment as provided on the first page of this Agreement, or if no such value is provided, for the replacement cost of such Equipment. Cox shall repair any Equipment owned by Cox at no charge to Customer provided that damage is not due to the negligence or intentional misconduct of Customer. If additional equipment not listed on the first page of this Agreement, including but not limited to, televisions, monitors, computers, circuits, software or other devices, are required by Customer to use the Services, Customer shall be responsible for such equipment. 5. Resale of Service Neither Customer nor any Customer Guest may resell any portion of the Services to any other party. 6. Default If Customer or any Customer Guest fails to comply with any material provision of this Agreement, including, but not limited to failure to make payment as specified, then Cox, at its sole option, may elect to pursue one or more of the following courses of action upon proper notice to Customer as required by applicable law: (i) terminate service whereupon all sums then due and payable shall become immediately due and payable, (ii) suspend all or any part of Services, and/or (iii) pursue any other remedies, including reasonable attorneys fees, as may be provided at law or in equity, including the applicable termination liabilities. 7. Termination Cox reserves the right to require Customer to pay an early termination fee equal to Cox s costs if Customer cancels an order after the order is placed, but before the installation date. No refunds will be provided to orders which are cancelled after they have been installed. Wireless devices not authorized by Cox are prohibited. Use of any device that interferes with Cox s network is prohibited. If there is signal interference, Cox may terminate this Agreement if Cox cannot resolve the interference by using commercially reasonable efforts. If Cox loses its right to sell Services at the Facility, Cox may assign this Agreement to a third party or terminate this Agreement by providing written notice to Customer and by refunding all prepaid amounts to Customer. 8 LIMITATION OF LIABILITY COX SHALL NOT BE LIABLE FOR DAMAGES FOR FAILURE TO FURNISH OR INTERRUPTION OF ANY SERVICES, NOR SHALL COX BE RESPONSIBLE FOR FAILURE OR ERRORS IN SIGNAL TRANSMISSION, LOST DATA, FILES OR SOFTWARE DAMAGE REGARDLESS OF THE CAUSE. COX SHALL NOT BE LIABLE FOR DAMAGE TO PROPERTY OR FOR INJURY TO ANY PERSON ARISING FROM THE INSTALLATION OR REMOVAL OF EQUIPMENT UNLESS CAUSED BY THE NEGLIGENCE OF COX. UNDER NO CIRCUMSTANCES WILL COX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS ARISING FROM THIS AGREEMENT. COX S MAXIMUM LIABILITY TO CUSTOMER ARISING UNDER THIS AGREEMENT SHALL BE THE LESSER OF $5, OR THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR SERVICES HEREUNDER. 9. Assignment Customer may not assign, in whole or in part, this Agreement without the prior written consent of Cox, which consent may be withheld in Cox s discretion. Cox may assign this Agreement and Service may be provided by one or more legally authorized Cox affiliates. 10. WARRANTIES EXCEPT AS PROVIDED HEREIN, THERE ARE NO AGREEMENTS, WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE SERVICES. SERVICES PROVIDED ARE A BEST EFFORTS SERVICE AND COX DOES NOT WARRANT THAT THE SERVICES, EQUIPMENT OR SOFTWARE SHALL BE ERROR-FREE OR WITHOUT INTERRUPTION. COX MAKES NO WARRANTY AS TO TRANSMISSION OR UPSTREAM OR DOWNSTREAM SPEEDS OF THE NETWORK. 11. INDEMNITY Customer shall indemnify and hold Cox and its respective affiliates, subcontractors, employees and agents harmless (including payment of reasonable attorney s fees) from and against any claims, actions or demands relating to or arising out of Customer s or Customer s Guests use of the Service including without limitation (i) any content or software displayed, distributed or otherwise disseminated by Customer, its employees, or Customer s Guests or (ii) any malicious act or act in violation of any laws committed by Customer, its employees or Customer s Guests. 12. Viruses, Content, Customer Information Software or content obtained from the use of Service may contain viruses or other harmful features and Customer is solely responsible for protecting Customer and Customer s guests networks, equipment and software through the use of firewalls, anti-virus, and other security devices. Through the use of the Service, Customer may obtain or discover content that is offensive or illegal and Customer assumes the risk and is solely responsible for its access to such content. Cox may disclose Customer information to law enforcement or to any Cox affiliate. Cox may delete any Internet traffic or that contains a virus. If Customer operates a wireless local access network in connection with the Services, Customer is solely responsible for the security of its network. 13. Public Performance If Customer engages in a public performance of any copyrighted material through use of the Services provided under this Agreement, the Customer, and not Cox, shall be responsible for obtaining any public performing licenses. Any Video Service that Cox provides under this Agreement does not include a public performance license. 14. Regulatory Authority-Force Majeure This Agreement and the obligations of the parties shall be subject to modification to comply with all applicable laws, regulations, court rulings, and administrative orders, as amended. In no event shall either party have any claim against the other for failure of performance if such failure is caused by acts of God, natural disasters including fire, flood, or winds, civil or military action, including riots, civil insurrections or acts of terrorists or the taking of property by condemnation. 15. Miscellaneous This Agreement constitutes the entire agreement between Cox and Customer for the Services and equipment provided herein. The invalidity or unenforceability of any term or condition of this Agreement shall not affect the validity or enforceability of any other provision. Except as provided herein, this Agreement may be modified, waived or amended only by a written amendment signed by both parties. The rights and obligations of the parties under this Agreement shall be governed by the laws of the State of Nevada. The failure by either party to exercise one or more rights provided in this Agreement shall not be deemed a waiver of the right to exercise such right in the future. Notices required by this Agreement shall be in writing and shall be delivered either by personal delivery or by mail. If delivered by mail, notices shall be sent by any express mail service; or by certified or registered mail, return receipt requested; with all postage and charges prepaid. All notices and other written communications under this Agreement shall be addressed to the parties at the addresses on the first page of this Agreement, or as specified by subsequent written notice delivered by the party whose address has changed. Any provision that should by its nature survive the termination or expiration of this Agreement shall survive such termination or expiration. Cox network management needs may require Cox to modify upstream and downstream speeds. Use of the data, Internet, web conferencing/web hosting Services is subject to the AUP at Certain Services are regulated by the FCC and the Nevada Public Utility Commission and subject to the Nevada Service Guide at The General Terms posted at the AUP and the Nevada Service Guide are incorporated herein by reference. Cox, in its sole discretion, may modify, supplement or delete any portion of the General Terms, the AUP or the Nevada Service Guide from time to time, without additional notice to Customer, and any such changes will be effective upon Cox publishing such changes on the applicable website listed above. BY EXECUTING THIS AGREEMENT AND/OR USING OR PAYING FOR THE SERVICES, CUSTOMER ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE GENERAL TERMS, the AUP and the Nevada Service Guide. If applicable to the Service, Customer shall pay sales, use, gross receipts, and excise taxes, access fees and all other fees, universal service fund assessments, 911 fees, franchise fees, bypass or other local, state and Federal taxes or charges, and deposits, imposed on the use of the Services. All orders are subject to approval of Cox. Updated 10/6/15 Page 2 of 2