channelpartnersconference.com

Transcription

1 Welcome and thank you for your support of the Channel Partners Conference & Expo. The expo will take place March 16-18, 2016 in Las Vegas at the Sands Expo Convention Center. This exhibitor kit contains the following order forms and information needed to prepare for the show: Instructions for Certificate of Insurance Shipping Options Order forms for furnishings, booth rentals, material handling, lead retrieval, internet, electrical and more! Please pay close attention to discounts for ordering in advance or ordering online. Don t miss out on the savings! Exhibitor Warning! As an exhibitor at the Channel Partners 2016 Show, you may receive an online solicitation from a company calling themselves Expo Guide/FairGuide.com/Construct Data Publishers. This company represents themselves as an online show directory and will invite you to update your company information to ensure your free company listing is correct. The listing is not free and Expo Guide/FairGuide.com/Construct Data Publishers is in no way associated with Informa Exhibitions or the Channel Partners show. Please be aware that if you sign and return the form, you are contracted into a three year, non-retractable agreement and will be charged a significant amount of money. This has happened to many unsuspecting exhibitors and we strongly advise our exhibitors not to complete the form unless you wish to pay for your listing. If you have any further questions, please contact me directly. Vanessa Cruz Exhibit Operations Manager vanessa.cruz@informa.com channelpartnersconference.com

2 Important Deadline Dates Below is a reminder of deadline dates. Pay the lowest rate available by placing your order by the due date for each service. Information for each service offered is included in the Exhibitor Kit. Item Contact Contact Info Advanced Rate Lead Retrieval Experient /18/16 Carpet Freeman /23/16 Furnishings Freeman /23/16 Shipping Freeman Transportation /23/16 Audio Visual Sands Expo /24/16 Internet Services* Sands Expo /24/16 Electric* Sands Expo /24/16 Material Handling* Freeman Call for details Rigging/Hanging Sign Labor* Freeman Call for details Catering* Sands Expo Call for details ***These are exclusive services. If an exhibitor needs to order any of the listed services, they must use the vendor/contracted listed in red. Exhibitors are not allowed to use another company to perform these services. Failure to use the appropriate vendor for exclusive services may result in freight being denied at the loading dock, delays in setting-up your booth and paying penalty fees. Certificate of Insurance Every exhibiting company is required to provide insurance documentation. You will need to: Submit the Certificate of Insurance to insurance@channelpartnersconference.com Submit the Certificate of Insurance by December 11, 2015 EAC (Exhibitor Appointed Contractor) If you use Freeman for the installation and dismantle of your booth, the EAC form is not required. If you plan to use another company, you will need to: Complete and submit EAC Form by February 16, 2016 Also submit the Certificate of Insurance of the EAC by February 16, 2016 channelpartnersconference.com

3 Registration/Badge Inquiries How many exhibitor badges is my company entitled to? Six complimentary exhibitor badges are allotted per 10' x 10' booth. Additional exhibitor badges are only $25. Exhibitors may upgrade to the Full Conference package at the special exhibitor rate of $99 per person. How do I register for my exhibitor badges? Registration is completed online at In Exhibitor Registration, confirm your company name and enter your password. If you do not know your password, you may click on the link to have your password sent to the show coordinator s address we have on file to retrieve it. What do I have access to with the exhibitor badge? Exhibitor badges include access to the exhibit hall, opening reception, all expo hall events, Channel Partners Showcase, keynote breakfasts/luncheons and vendor presentations. Access to the concurrent education may be purchased by registering for the Full Conference package. How do I pick-up my badge at the conference? Electronic confirmations can be sent to each exhibitor through the online registration portal. You may bring the confirmation to the Sands Expo Center or provide your full name to retrieve your printed badge. Exhibitor Move-in, Move-out, and Booth Set-up Inquiries What s included in my booth space? Booths include the following equipment: 8' high back drape wall, 36" high side rails, 7" x 44" ID sign. Any additional products and services such as carpet, furnishings, electrical and internet should be purchased/rented though the appropriate vendor. See example below channelpartnersconference.com

4 Is the exhibit hall carpeted already? No, you will need to purchase carpet for your booth. The aisle carpet will be tuxedo in color. When is exhibitor move-in and move-out? Exhibitor Move-In Date/Hours March 15: 2 p.m. - 5 p.m. March 16: 8 a.m. - 3 p.m. Booths 300 sq ft. or larger Expo Hours March 16: 4 p.m. - 7 p.m. March 17: 2 p.m. - 6 p.m. March 18: 10 a.m. 12 p.m. Exhibitor Move-Out Date/Hours March 18: 12 p.m. - 5 p.m. Hours subject to change Booth installation and Dismantle As an Exhibitor you may choose to utilize your own personnel to set up and dismantle your exhibit. If full-time company personnel are utilized to set an exhibit, they should carry positive company identification, such as a medical identification card or payroll stub. You may hire Freeman to act as your Exhibitor Appointed Contractor (EAC) to perform this work. You may hire an Exhibitor Appointed Contractor (EAC) to perform this work. All EAC s must have the appropriate credentials submitted to Show Management and the facility. Where can I order services and materials for my booth? Freeman is the official show decorator. Please contact Freeman for furniture, carpet, labor and drayage (shipping). Please contact the Sands Expo for internet, electric, AV/telecommunications, food or beverage needs. What services are exclusive and MUST be ordered through either Freeman or the Sands Expo Convention Center? Exclusive Freeman Services Material Handling (drayage) Banner Hanging/Rigging under 200 lbs channelpartnersconference.com Exclusive Sands Exhibitor Services Booth Cleaning Catering Telecommunications Internet Service Electrical Banner Hanging/Rigging over 200 lbs

5 Where should I ship my materials? There are two options for booth and material shipment- the advance warehouse and directly to show site. Further information and mailing labels are included in the exhibitor kit. 1. Advance Warehouse Shipping to the Advance Warehouse is always the preferred method. If shipping to the Advance Warehouse, you will have enough time to track your shipment and make sure that it has arrived before the show. In addition, your freight will be waiting for you in your booth upon move-in. Items must be delivered to the warehouse beginning Monday, February 15 th, 2016 and no later than Tuesday, March 8 th Direct Shipments to Show-Site If necessary, items may be shipped directly to the show site. This is not the preferred method for shipping your booth, as many carriers will not guarantee a delivery time, and you may not receive your shipment until the last minute. Also, it does not allow you much time to track your shipment. Shipments to the show site are generally used for last minute marketing materials and giveaways. Shipments may only arrive on Tuesday, March 15 th, 2016 if shipped directly to the show. Shipments arriving before this date may be refused by the facility. What can I hand carry into the expo hall? As an exhibitor you may hand carry material. Hand carry is defined as small items such as small packages or cartons that an exhibitor is able to carry. Any mechanical assistance is limited to a small dolly. The assistance of any motorized device or pallet jack is not permitted. When exhibitors hand carry, they may not access designated material handling areas. Exhibitors must use the main entrance of the facility. If your freight is being delivered by a carrier, you must use Freeman to unload the freight and transport to your booth. You will also be charged a material handling fee. For more information see Exhibitor and Special Handling Services Contractor Information within the Exhibitor Kit. Can I teardown my booth before the show floor closes? No, for safety reasons exhibitors may not teardown their booth before the show floor closes. Freeman will begin returning empty containers as soon as the aisle carpeting is removed from the show floor. All exhibitor materials must be removed from the exhibit facility by Friday, March 18, 2016 at 5:00 p.m. Any materials remaining in the facility will be re-routed via Freeman s choice or returned to warehouse to await disposition at exhibitor s expense. To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor move-out deadline please have all carriers check-in by Friday, March 18, 2016 at 3:00 p.m. channelpartnersconference.com

6 General Inquiries Distribution of materials Distribution of materials outside of your booth is prohibited such as placing material on tables or handing out brochures/promotional items in the aisles or at the entrance of the expo hall. Show management will remove any material that is placed in areas outside of the exhibitor s booth space and will escort repeat roamers out of the expo hall. Children on show floor Children under the age of 18 are not permitted on show floor outside of show hours. During show hours, children under the age of 18 are permitted, however parent/guardians are solely responsible for these children. The show floor contains product samples so it is very important that anyone under the age of 18 is supervised at all times. Responsibility for security Expo Management will provide guards and take reasonable precaution to safeguard the exhibitor s property. However, Expo Management will not be liable for loss or damage to the property of the exhibitor or their representatives or employees from theft, fire, accident or any other cause beyond its control. We strongly encourage you to remove any valuable items from your booth when it is not staffed by your employees. Height limits Inline booths have a maximum back wall height limitation of 8 feet high. Your booth display should be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors. The maximum height of 8 feet is allowed only in the rear half of the booth space, with a 4 foot height restriction imposed on all materials in the remaining space forward to the aisle. Island booths- The maximum height limit ranges from 16 to 25' feet high. Your booth location will determine the maximum height. Please make sure to account for this when designing your island booth. Contact vanessa.cruz@informa.com for any questions on height/booth restrictions. Photography and videotaping Photography and videotaping are prohibited throughout the show including but not limited to the exhibit hall, vendor presentations, education sessions and all receptions. channelpartnersconference.com

7 What are the Exhibitor Appointed Contractor (EAC) Guidelines? If your company plans on using an EAC for labor, the EAC Form must be completely filled out and signed by a representative of the exhibiting company. An original Certificate of Insurance of the exhibitor appointed contractor must also be submitted in order for them to gain access to the show floor. You will need to these documents to: insurance@channelpartnersconference.com Freeman is the official exhibitor appointed contractor and you will not need to submit the EAC form or submit a Certificate of Insurance if you use them for installation and dismantle (labor). Where is the host hotel? The host hotel is the Venetian Resort Hotel & Casino. All hotel reservations are made online through Experient, our official Registration and Housing vendor. Visit our Hotel page to reserve your hotel room. For questions, please call or channelpartners@experient-inc.com for further assistance. How can I obtain the required certificate of insurance? K&K Insurance forms are included in the exhibitor kit. If you have any questions regarding your certificate of insurance please send an inquiry to insurance@channelpartners.com Will there be Wi-Fi in the exhibit hall? There will be Wi-Fi in the exhibit hall, for attendee use. Exhibitors will need to pay for internet service in their booth by ordering through Sands Expo. Can attendees have access to the show floor during set-up and teardown hours? For security and safety reasons attendees cannot have access to the show floor during nonshow floor hours. Please do not schedule any meetings with attendees at your booth during non-show floor hours. How can I register for a press pass? Please visit our registration page to request a press pass channelpartnersconference.com

8 Certificate of Insurance Exhibitors All exhibitors must carry and maintain insurance. These requirements are stated in the terms and conditions section of the booth contract. Our requirements are as follows: 1. Exhibitor shall carry and maintain during the period of the Expo, including move-in and move-out days, and at its sole cost and expense, personal injury and proper damage coverage under policy of general public liability insurance. 2. The policy must have limits of at least $1,000,000 combined single limit for bodily injury and property damage 3. The policy must name Informa Exhibitions LLC as Certificate Holder and as an additional insured (see address below) 4. List show name- Channel Partners Conference & Expo in the Description of Operations. EAC (Exhibitor Appointed Contractors) All EAC s must submit a Certificate of Insurance that meet the requirements noted above to show management prior to the expo or they will not have access to the expo floor. Please submit proof of insurance to insurance@channelpartnersconference.com or mail to: Attention: Events Informa Exhibitions LLC 3300 N. Central Ave., Suite 300 Phoenix, AZ, channelpartnersconference.com

9

10

11

12

13

14

15

16 Channel Partners Conference & Expo 2016 Return completed form by: February 16, form to:

17 Lead Management Order Form 2016 Channel Partners March 16-18, 2016 Las Vegas, Nevada Exhibiting Company: Booth #: Check if information is for: Exhibiting Company Third Party 3rd Party Company (if applicable): Contact Name: Address: City: State/Country: Zip: Phone: Fax: Select your preferred system on or before 1/18/16 from 1/19/16 to 2/2/16 after 2/2/16 number of units SWAP 3 Pack One license and three activations. $499 $499 $499 $ Additional SWAP Activations Additional activations only available with purchase of SWAP 3 Pack or the RT2000. Optium RT2000 Includes Optional Custom Survey RT2000 Portable Bluetooth printer $129 $129 $129 $ $470 $75 $545 $100 $575 $125 SWAP Enabled Tablet $399 $425 $475 $ Developer s Kit for Real Time Data Services (RTS)- for all exhibitors who use their own lead system. We provide all information to access our database in real time. Instructions for your IT Dept. to set up data transfer, credentials for downloads and support if needed. $650 $650 $650 $ Delivery of Reader to Booth (Post show pickup not available) $100 $100 $100 $ See page 2 for system descriptions and requirements. NOTE: If you use your own lead retrieval system, you will need Real Time Data Services to acquire full attendee contact information from the QR code on the badge. SWAP products not taxed for this event. Order Online: Order by Mail: Experient, 5202 Presidents Court, Suite 310, Frederick, MD Order by Fax: Sub-Total 8.1% Sales Tax Processing Fee * (Applicable to phone or faxed orders) sub total SWAP Total $ $ $ $ $ 9.99 Total $ TOTAL $ Order Confirmation will be delivered via . Note: All readers must be picked up at the exhibitor services desk unless delivery arrangements are made and paid for in advance of the show. Terms and Conditions: Orders cannot be processed unless received with payment. Purchase Orders are not accepted. Send check or credit card information with order form. All orders canceled prior to 30 days of the show will incur a $100 cancellation fee. Orders canceled within 30 days of the show will not be refunded. Taxable items and rates vary among states and are subject to change. Please call for exact quote. * Processing Fee is waived when order is placed online. Payment Method Check (Orders cannot be processed unless received with payment.) Visa MasterCard American Express DISCOVER Signature: Card #: Exp: / For Assistance Contact: Michelle Willever P: E: michelle.willever@experient-inc.com It is against Experient s security policy to accept credit card information via . Showcode: VGO161

18 Descriptions & Requirements SWAP Download the app directly to your phone or device Collect leads anytime, anywhere SWAP automatically tracks leads by salesperson Custom lead qualifiers All leads consolidated in your SWAP Portal for immediate follow-up Optium RT2000 A mobile device for capturing lead information High speed scanning and extended battery life Custom lead qualifiers All leads consolidated in your SWAP Portal for immediate follow-up SWAP & Android Tablet Package All the mobile lead capture benefits of SWAP, pre-loaded on a 7 Android tablet Your device will be set-up, tested and ready for pick-up at the event All leads consolidated in your SWAP Portal for immediate follow-up Developer s Kit for Real Time Data Services JOHN DOE Company, City, State All of the credentials you need to access our registration database in real time Instructions for your IT Department to set up the data transfer Choose whether you want to pull data in real time, nightly or at the end of the event

19 6555 West Sunset Road Las Vegas, NV Ph: Fax: service information Channel Partners Conference & Expo March 16-18, 2016 Sands Expo Center Las Vegas, Nevada BOOTH EQUIPMENT Each 10 x 10 booth will be set with 8 high Black back drape 3 high Black side dividers and a 7 x 44 one-line identification sign. EXHIBIT HALL CARPET The exhibit area is NOT carpeted. The aisles will be carpeted in Tuxedo. To enhance the appearance of your booth, rental carpet is available through Freeman. Please refer to the Carpet Brochure and Order Form in this service manual. DISCOUNT price DEADLINE DATE Order early to take advantage of advance order discount rates. Place your order by FEBRUARY 23, SHOW SCHEDULE EXHIBITOR MOVE-IN For more information and helpful hints on preshow procedures and move-in, please go to Tuesday March 15, :00 p.m. - 5:00 p.m. Booths 300 sq. ft. and larger only Wednesday March 16, :00 a.m. - 3:00 p.m. * FREEMAN quick facts * Please note, aisle carpet will be installed beginning at 9:00 a.m., Wednesday, March 16. To ensure an on-time show open, please keep all aisles as clear as possible between 9:00 a.m. and 3:00 p.m. Thank you for your cooperation. All exhibits must be fully installed by Wednesday, March 16, 2016 at 3:00 p.m. EXHIBIT HOURS Wednesday March 16, :00 p.m. - 7:00 p.m. Thursday March 17, :00 p.m. - 6:00 p.m. Friday March 18, :00 a.m. - 12:00 p.m. EXHIBITOR MOVE-OUT For more information and helpful hints on postshow procedures and move-out, please go to Friday March 18, :00 p.m. - 5:00 p.m. PLEASE NOTE: Overtime charges for labor and material handling will apply Monday through Friday from 5:00 p.m. to 8:00 a.m. and all day on Saturday, Sunday and Holidays. Please refer to the appropriate order form(s) for rates. DISMANTLE AND MOVE-OUT INFORMATION Freeman will begin returning empty containers as soon as the aisle carpeting is removed from the exhibit floor. All exhibitor materials must be removed from the exhibit facility by Friday, March 18, 2016 at 5:00 p.m. Any materials remaining in the facility will be re-routed via Freeman s choice or returned to warehouse to await disposition at exhibitor s expense. To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor move-out deadline, please have all carriers check-in by Friday, March 18, 2016 at 3:00 p.m. POST SHOW PAPERWORK AND LABELS Our Exhibitor Services Department will gladly prepare your outbound Material Handling Agreement and Labels in advance. Complete the Outbound Material Handling section on the order form and your paperwork will be available at show site. Be sure your carrier knows the company name and booth number when making arrangements for pick-up of your exhibit at the close of the show. BOOTH ABANDONMENT Excessive booth materials and/or literature left in the booth at the end of published exhibitor move-out that is not labeled for outbound shipment will be considered abandoned and deemed as trash. The exhibitor will be charged for the removal and disposal of these items. Charges may include Installation & Dismantle Labor, Forklift / Rigging Labor, and/or Dumpster Fee. (426095) Page 1 of 3

20 Service Contractor contacts/information: FREEMAN freeman EXHIBIT transportation 6555 West Sunset Road (800) US & Canada Las Vegas, Nevada (512) Outside the US Ph: (702) Fax: (469) (817) International Shipping Services (469) Fax SERVICE CENTER HOURS We will have staff available at the Freeman Services Center as follows: Tuesday March 15, :00 p.m. - 5:00 p.m. Wednesday March 16, :00 a.m. - 7:00 p.m. Thursday March 17, :00 a.m. - 6:00 p.m. Friday March 18, :00 a.m. - 5:00 p.m. FREEMAN ONLINE Take advantage of discount pricing by ordering online at by FEBRUARY 23, 2016 at 5:00 p.m. Our Internet online ordering service Freeman OnLine is available for your convenience to order all Freeman Services, view show schedule, or print order forms. Once your show is available online, you will receive an which includes a direct link to Freeman OnLine. To place online orders, you will be required to enter your unique Login ID and Password. If this is your first time to use Freeman OnLine, click on the Login link to create a new account. To access Freeman OnLine without using the link, visit and click on the Login link. If you need assistance with Freeman OnLine, please call our Customer Support Center at (888) Toll Free US and Canada or +1(512) Local and International. FREEMAN quick facts SHIPPING INFORMATION Warehouse shipping address: Exhibiting Company Name / Booth # Channel Partners Conference & Expo C/O FREEMAN 6675 W Sunset Rd Las Vegas, NV FREEMAN will accept crated, boxed or skidded materials beginning FEBRUARY 15, 2016 at the above address. Materials arriving after MARCH 8, 2016 will be received at the warehouse with an additional after deadline charge. Warehouse freight will be delivered prior to exhibitor set up. If warehouse freight has to be moved in on a weekend in order to be in the exhibitors booth for move-in day, an overtime charge may apply. Warehouse receiving hours are 8:00 a.m. - 3:30 p.m., Monday-Friday. Showsite shipping address: Exhibiting Company Name / Booth # Channel Partners Conference & Expo C/O FREEMAN Sands Expo Center 201 Sands Ave Las Vegas, NV FREEMAN will receive shipments at the exhibit facility beginning at 2:00 P.M. on MARCH 15, Shipments arriving before this date may be refused by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. Please Note: Overtime rates will apply on all shipments, inbound/outbound, between 5:00 p.m. - 8:00 a.m., Monday - Friday; all day on Saturdays, Sundays and Holidays. This show will be marshalled. Please see marshalling yard map in this service manual. Please note: All items and materials that must be brought into the facility may be subject to Material Handling Charges and are the responsibility of the Exhibitor. This also applies to items not ordered through the Official Show Vendors. LABOR information Booth Installation & Dismantle: If utilizing Freeman labor, please refer to the Installation & Dismantle order form to place your order for display labor. Straight Time and Overtime hours are also listed on the order form. Exhibitors supervising Freeman labor will need to pick up and release their labor at the Freeman Service Desk. ASSISTANCE We want you to have a successful show. If we can be of assistance please call our Exhibitor Services Department at (702) We appreciate your business. (426095) Page 2 of 3

21 FREEMAN GENERAL INFORMATION TRANSLATION SERVICE Freeman is pleased to offer a new service for our international exhibitors that provides quick interpretation and translation in 150 languages. This service will not only interpret for us on a three-way conversation, but also translate s from customers. To access this service you may contact Freeman Las Vegas Exhibitor Services at (702) or Freeman s Customer Support Center at (888) Toll Free US & Canada or +1(512) Local & International. HELPFUL HINTS SAVE MONEY Order early to take advantage of advance order discount rates, place your order by FEBRUARY 23, AVOID DELAY Ship early to avoid delays. Shipments arriving late at show site will cost you money, time and business! SAFETY TIPS Use a ladder, not a chair. Standing on chairs, tables and other rental furniture is unsafe and can cause injury to you or to others. These objects are not designed to support your standing weight. Be aware of your surroundings. You are in an active work area with changing conditions during move-in and move-out. Pay attention. Look for obstacles, and machinery and equipment that are in use. Keep your eyes open for scooters and forklifts. The drivers of these vehicles may not be able to see you. Stay clear of dock areas, trucks and trailers. These areas can be particularly dangerous. Prevent electrical shocks, falling items and damage to materials. Do not attach items or equipment to the drapes or metal framework provided for your booth. This can cause serious injury or damage to materials. FREEMAN general information We discourage children from being in the exhibit hall during installation and dismantle. If children are present during installation and dismantle, they must be supervised by an adult at all times. Freeman does not ship or handle Hazardous Materials. If any materials you are shipping to the event fall into this category, please contact Freeman to be sure that the material will be allowed at the facility and by the association. In addition, if authorized by the facility and the association, you will need to make separate arrangements for the transport and handling of the approved materials, since Freeman will not transport or handle them. The operation or use of all motorized lifts and motorized material handling equipment for installation/ dismantle of exhibits is NOT permitted by exhibitors or by their exhibitor appointed contractors (EAC s). Thank you for your cooperation. EXHIBITOR ASSISTANCE For more information and helpful hints on preshow procedures and move-in, please go to For more information and helpful hints on postshow procedures and move-out, please go to Call Freeman s Exhibitor Services department at (702) with any questions or needs you may have. (426095) Page 3 of 3

22 Reducing Your Footprint Freeman actively engages in green practices within day-to-day operations and is committed to producing events in the most environmentally friendly way possible. Freeman has collaborated with a number of customers to make their events greener and is dedicated to broadening this effort. Green Tips for Exhibitors Interested in going Green and saving money with your exhibit booth? Follow these tips to assist you in making your sustainable booth strategies at least cost-neutral, and possibly cost-saving! Supplies and Ordering Order exhibit supplies early and utilize online ordering systems to eliminate paper waste. Consider renting a booth from Freeman or buying materials locally, preventing shipping cost and lowering emissions. Rent Freeman Classic Carpet which contains recycled content and is also recyclable. Provide giveaways made of recycled, responsibly grown natural fiber, nontoxic and biodegradable materials. Ensure giveaways are useful, not merely promotional in nature. Electronic Giveaways are smart and trendy, like a USB storage drive with your content already loaded. Printing, Recycling and Waste Management Encourage less printing and provide more information digitally when it comes to booth literature, fulfilling requests via and website referrals. If you need to print, use a local printer in the city where the show will be held and choose paper that contains at least 50% post-consumer recycled content. Ask Freeman about new paper-based signage materials that are comparably priced to plastic. There are good alternatives to foam core and PVC which are not as easily recyclable. Participate in the exhibit donation program by providing materials that are eligible for donation to local charities, such as pens, bags and notepads. Shipping and Transportation If you must ship materials, planning out your booth in a timely way to meet shipping deadlines can also help maximize consolidation and cost-savings. Choose a SmartWay -certified hauler at no additional cost to ensure your transportation company is practicing sustainable shipping. Set a goal to leave no trace behind by shipping out all booth properties and packing materials and donating extra giveaways thereby minimizing any waste for the show. If you are attending another trade show that many of your fellow exhibitors are also participating in, ask your General Service Contractor or Show Management to set up a caravan service to save on fuel emissions and cost of transportation. Personnel and Best Practices Take advantage of local or regional representatives to staff your booth, rather than bringing staff from far away offices, reducing travel cost. Bring Green as part of your company message providing recycling bins in your booth and information on what you have done to exhibit in a sustainable way. These steps can help as we all strive to make smarter and more environmentally sound decisions. For more information on the Freeman Sustainability Initiative, contact goinggreen@freemanco.com 02/15

23 Channel Partners Conference & Expo March 16-18, 2016 Sands Expo Center EXHIBITOR AND OFFICIAL SERVICES CONTRACTOR INFORMATION Show Management has selected Freeman to be the Official Services Contractor for your upcoming show. As the Official Services Contractor, Freeman has the responsibility for material handling and all suspended rigging services not exclusive to Specialized Event Services. We hope this document will assist you in planning for your upcoming event. To help you understand the Official Services Contractor responsibilities, we ask that you read and observe the following to aid in a smooth and efficient move-in and move-out of the trade show. Freeman requests that exhibitors do not tip its employees by giving money, merchandise or other special consideration for services rendered. Exhibitors should not give coffee breaks other than mid-morning and mid-afternoon when employees have a fifteen minute paid break. Any attempts to solicit a gratuity by an employee for any service should be reported immediately to a supervisor of Freeman. Freeman employees are paid an excellent wage and tipping is not an accepted company policy. Freeman craftsmen at all levels are instructed to refrain from expressing any disputes or directly challenging the practices of any exhibitor. All questions arising with regard to the jurisdiction or practices must be directed to a FREEMAN management representative. PER SHOW MANAGEMENT TASK EXHIBITORS MAY FREEMAN RESPONSIBILITIES Material Handling As an exhibitor you may hand carry material. Hand carry is defined as small items such as cartons and packages that an exhibitor is able to carry. Any mechanical assistance is limited to a small dolly. The assistance of any motorized device or pallet jack is not permitted. When exhibitors choose to hand carry they may not access designated material handling areas. Must use specified exhibitor hand carry areas or main entrance of the facility. In all other circumstances items should be considered material handling. In no circumstance is any exhibitor authorized to use Freeman material handling equipment for any purpose. EXHIBITOR AND OFFICIAL SERVICES CONTRACTOR INFORMATION Freeman has been contracted to be the exclusive provider for material handling contract services as ordered by the exhibitor. Freeman has the responsibility to manage all freight docks and to schedule all vehicles into and out of all designated material handling areas for the show. This will assure the smooth, orderly and efficient move in and move out of the tradeshow. Freeman has the sole responsibility for loading and unloading all trucks, trailers, common and contract carriers at its facilities or designated material handling areas. Freeman is not responsible for any material it does not handle. For the convenience of all exhibitors on the show, order forms for material handling services are included in this service manual and are available on Freeman s website at Non-Electrical Hanging Signs Booth Installation and Dismantle Install and dismantle a non-electric sign attached to a booth by the exhibitor s full-time employee or approved EAC. As an Exhibitor you may choose to utilize your own personnel to set up and dismantle your exhibit. If full-time company personnel are utilized to set an exhibit, they should carry positive company identification, such as a medical identification card or payroll stub. You may hire Freeman to act as your Exhibitor Appointed Contractor (EAC) to perform this work. You may hire an Exhibitor Appointed Contractor (EAC) to perform this work. All EAC s must have the appropriate credentials submitted to Show Management and the facility. Assembly and disassembly of hanging signs under 200 lbs. Hanging of non-electrical signs and decorative materials from the ceiling (under 200 lbs). When it comes to installation and dismantling of exhibits, no one does it better than Freeman. With more than 75 years of experience, our group of specialists are ready to assist you with all of your exhibit requests from beginning to end. Whether you choose to supervise or you need the assistance of a full-time Freeman employee, we can meet all your needs, from shipping and storage to emergency onsite repairs to basic installation and dismantling to support service coordination including electrical, furnishings and more. Freeman has the resources and the capabilities to help you have the most successful show experience possible. To secure Freeman labor, please utilize the labor forms enclosed. Skilled Freeman Labor is available to act as your EAC. For information on services provided exclusively through the Sands Expo & Convention Center (electrical, cleaning, telecommunications, etc.), please contact Specialized Event Services at Revised November 18, 2014 (SECC)

24 LAS VEGAS FIRE REGULATIONS Please find below general guidelines for fire safety. Please refer to the Clark County's Fire Prevention website for Requirements and Permit Guidelines, Application Forms, Permit Fees, etc. Clark County Fire Prevention Department: Clark County Temporary Operational Fire Permit: The following items are required to have a permit from the Clark County Fire Department: Display Vehicles Single-Level and Multi-Level Covered Exhibit Booths (if they contain vehicles, open flame, or hot works or if they will be in place more than seven show days) Tents and/or Canopies Temporary Membrane Structures Candles and Open Flames Flame Effects Temporary Outdoor Structures Compressed Gases, Cryogenic Fluids, Hot Works (welding operations) For information specific to the Las Vegas Convention Center, please contact the LVCVA Convention Services Department at (702) For information specific to the Mandalay Bay Convention Center, please contact their Exhibitor Services Department at (702) For information specific to the Sands Expo Center, please contact Sands Customer Service at (702) PLEASE NOTE: Failure to notify show management and/or apply for permit no later than three weeks prior to the move-in of an event could result in higher permit fees or non-admission of the item/service to the exhibit floor. 1. In accordance with the Nevada Clean Indoor Air Act, smoking is prohibited in exhibit areas. 2. All materials used in construction and decoration of an exhibit must be flame retardant. Fabrics must be certified as flame retardant or a sample must be available for testing. Materials which cannot be treated to meet the requirements may not be used. NFPA 701 is the accepted standard. 3. All exits and exit aisles must be kept clear and unobstructed. No furniture, signs, easels, chairs or displays may protrude into aisles unless shown on the Fire Marshal approved floor plan. 4. Designated "No Freight" aisles must be maintained clear of crates and exhibit materials during move-in and move-out. These aisles are required for emergency access throughout the hall and to expedite freight and empty crate moving. 5. All empty cartons or crates must be labeled and removed for storage or they will be removed as trash. Crates are not to be used as exhibit supports. 6. All fire hose racks, fire extinguishers, strobe lights and emergency exits must be visible and accessible (3' clearance for hoses and extinguishers) at all times. This includes fire protection equipment located within exhibits. Exits and exit signs must not be covered by drapes nor obscured from view by exhibit components. 7. Exhibitors who intend to display a vehicle within the confines of their exhibit booth must obtain a vehicle display permit from the Clark County Fire Marshal. Vehicles on display must have fuel filler caps locked or sealed to prevent escape of vapors and to avoid tampering. Vehicles shall not be fueled or defueled within the building. Fuel in the tank shall not exceed 1/4 of the tank capacity or 5 gallons, whichever is less. Batteries must be disconnected. Auxiliary batteries not connected to engine starting system may be left connected. No leaks underneath vehicles. At least 36 clear access or aisles must be maintainted around the vehicle. Vehicles must be a minimum of 20 feet from exit of door or exit pathway. External chargers are recommended for demonstration purposes. Exception: Permits are not required at the Las Vegas Convention Center; however, vehicles that use compressed gas are prohibited. At least one battery cable shall be removed from the batteries used to start the vehicle engine. Batteries used to power auxiliary equipment shall be permitted with prior approval from the LVCVA Safety Office. 8. Combustible materials must not be storeed beneath display vehicles. Space beneath vehicles must be clear and visible except for permitted electrical supplies. 9. Vehicles in building for unloading must not be left with engine idling. Exhaust gases present extreme hazards to workers on catwalks. If engine cannot be shut down, vehicle must be removed from the building as quickly as possible. 10. No storage of any kind is allowed behind booths or near electrical service. Materials for hand-outs must be limited to one day supply and stored neatly within the booth. Violators will be notified and if not removed by show opening, Official Service Contractor will remove and store at EXHIBITOR S EXPENSE. Revised December 31, 2015 Page 1 of 2

25 LAS VEGAS FIRE REGULATIONS (continued) 11. All 110 volt extension cords shall be three-wire (grounded), #14 or larger AWG, copper wire. All connections must be supported and secure. Two wire, Zip Cords are not permitted other than factory installed appliance connectors; these may not exceed six (6) feet in length and must be UL approved. 12. Cube tap adapters are prohibited (Uniform Fire Code ). Multi-plug connectors must be UL approved with built-in overload protection. Connectors must not be used to exceed their listed ampere rating. 13. Electrical work under carpets or flooring must be installed by the official electrical service provider. All cords must be flat, three conductor, #14 AWG or larger. 14. All temporary wiring must be accessible and free from debris and storage materials. Hard backed booths must have power supplies dropped within the booth. 15. Flammable or combustible liquids are prohibited inside of buildings except as approved by the Office of Fire Protection and Safety. Flammable thinners, solvents and paints, including aerosol cans are strictly prohibited within the building. 16. Compressed gas cylinders, including LPG, are prohibited unless approved by the Office of Fire Protection and Safety. Flammable gases, i.e.: butane, propane, natural gas, et al; are subject to prior approval. Non-flammable compressed gas cylinders must be secured in an upright position with gauges and regulator protected against physical damage. Exception: Please contact the Las Vegas Convention Center for their specific guidelines. 17. Certain halogen lamps have been banned at the Las Vegas Convention Center, Mandalay Bay Convention Center, Sands Expo Center, and Cashman Center. Halogen lamps at the Las Vegas Convention Center, Sands Expo Center and Cashman Center are limited to 75 watts and must be of the sealed variety, which prevents direct handling of the bulb. Halogen lighting policy at Mandalay Bay Convention Center covers restrictions on stem mounted halogen lighting provided by display contractors and exhibitors for the temporary lighting of exhibit booths. The use of any stem mounted halogen or other fixtures employing a non-shielded halogen bulb is not allowed. In addition, conventional track lighting systems that use any of the approved types of halogen bulbs and that are securely mounted to stable exhibit structures will continue to be allowed. Approved halogen bulbs include: MR 11/16 Covered - Low Wattage, MR 16 Covered - Line Voltage and PAR 14, 16, 20, 30 and Single-level covered exhibits require automatic fire sprinklers underneath covered areas greater than 1,000 square feet that will be in place for 7 or more show days (not including move-in and move-out days). Sprinklers are also required when there will be vehicles, open flame, or hot works underneath any covered areas. The permit that is required is only for the installation of fire sprinklers, not for structural review of exhibits. Exception: Where the booth is used in an event with duration less than 7 calendar days and does not contain vehicles, open flame or hot works, automatic fire sprinklers are not required, provided the aggregate area of unsprinklered booths within the room does not exceed 30% of the room size. Exception: Please contact the Las Vegas Convention Center, Sands Expo Center or Cashman Center for their specific guidelines. 19. Multi-level covered exhibits require automatic fire sprinklers underneath all covered areas on each level when the walking surface of the upper level(s) is over 1,000 square feet that will be in place for 7 or more show days (not including move-in and move-out days). Upper level areas of multi-level exhibit booths exceeding 300 square feet shall not have less than two remote means of egress. Sprinklers are also required when there will be vehicles, open flame, or hot works underneath any covered areas. The permit that is required is only for the installation of fire sprinklers, not for structural review of exhibits. Any exhibit with an upper deck area to be occupied must be evaluated and stamped by a licensed engineer. Stampled plans should be present within the exhibit for potential verification by the Fire Marshal upon request. Exception: Where the booth is used in an event with duration less than 7 calendar days and does not contain vehicles, open flame or hot works, automatic fire sprinklers are not required, provided the aggregate area of unsprinklered booths within the room does not exceed 30% of the room size. Exception: Please contact the Las Vegas Convention Center, Sands Expo Center or Cashman Center for their specific guidelines. 20. Tents in excess of 400 square feet, canopies in excess of 700 square feet, and temporary membrane structures must be approved by the Clark County Fire Marshal. Exception: Please contact the Las Vegas Convention Center for their Tents/Canopies guidelines. 21. Demonstration cooking and food warming in exhibition spaces shall comply with the Clark County Fire Code and facility regulations. Exception: Please contact the Las Vegas Convention Center for their specific guidelines. 22. The use of candles and other open flame decorative devices must be approved by the Clark County Fire Marshal. Exception: Please contact the Las Vegas Convention Center for their specific guidelines. Page 2 of 2

26 NAME OF SHOW: COMPANY NAME: ADDRESS: CITY/STATE/ZIP: PHONE: SIGNATURE: 6555 West Sunset Rd Las Vegas, NV (702) Fax: (469) CONTACT'S EXT.: For your convenience, we will use this authorization to charge your credit/debit card account for your advance orders, and any additional amounts incurred as a result of show site orders placed by your representative. These charges may include all Freeman companies, or any charges which Freeman may be obligated to pay on behalf of Exhibitor, including without limitation, any shipping charges. Please complete the information requested below: AMERICAN EXPRESS MASTER CARD FAX #: PRINT NAME: VISA BOOTH #: BOOTH SIZE : INCLUDE THIS FORM WITH YOUR ORDER PLEASE USE BLACK INK FOR INVOICE: Check if you are a new Freeman customer Invoices will be sent by ; please provide address of the person who reconciles your invoices if different than contact's . METHOD OF PAYMENT BY SUBMITTING THIS FORM VIA FAX OR POSTAL MAIL OR ORDERING MATERIALS OR SERVICES FROM FREEMAN, YOU AGREE TO BE BOUND BY ALL TERMS & CONDITIONS INCLUDED IN YOUR SERVICE MANUAL. COMPANY CHECK BANK TRANSFER Please make check payable to: Freeman Bank transfer to Bank of America, N.A.; Dallas, TX Checks must be in U.S. funds drawn on a U.S. or Canadian Wire Transfer bank.("u.s. FUNDS" MUST BE PRE-PRINTED on Canadian checks.) ABA#: ACCT# Freeman International Wire Transfer Please reference (426095) on your remittance. Swift Code: BOFAUS3N ACCT# CREDIT/DEBIT CARD Freeman ACH Direct Deposit ABA#: ACCT# Freeman ACCOUNT NO.: Channel Partners Conference & Expo / March 16-18, 2016 DISCOUNT PRICE DEADLINE DATE FEBRUARY 23, 2016 Please reference Name of Show & Booth Number so we can properly credit your account. Note: Customers are responsible for any bank processing fees. FREEMAN NOW ACCEPTS DEBIT CARDS EXP. DATE: X FREEMAN method of payment CARDHOLDER NAME (PRINT): SIGNATURE: CARDHOLDER BILLING ADDRESS: CITY/STATE/ZIP: ENTER TOTALS HERE FURNISHINGS & ACCESSORIES CARPET CLEANING/ SHAMPOOING PORTER SERVICE RENTAL EXHIBITS & ACCESSORIES SIGNS INSTALLATION LABOR DISMANTLE LABOR MATERIAL HANDLING RIGGING INSTALLATION RIGGING DISMANTLE EXHIBIT TRANSPORTATION HANGING SIGNS GRAND TOTAL Remember to order in advance to save time and money. You may place your order by phone, fax, mail, or use our online ordering service at: We do not accept credit card information via . Orders received without payment or after the discount price deadline date will be charged at the standard price. Copies of invoices may be picked up from the Service Desk prior to show closing. If you have questions or need assistance with any items not listed, please call and ask for your Exhibitor Services Representative. TELL US WHAT YOU THINK Freeman is committed to providing great customer service. To help us serve you more effectively in the future, please visit the URL address below upon the completion of your show to provide feedback. Your input will provide the insight needed to ensure that our customer service is in line with your expectations /15 (426095)

27 6555 West Sunset Rd Las Vegas, NV (702) Fax: (469) In order to authorize Freeman to invoice a third party for payment of services rendered to exhibitors, both the exhibiting company and the third party must complete this form and return it at least 14 days prior to show move-in. EXHIBITING COMPANY AUTHORIZATION OF THIRD PARTY BILLING EXHIBITOR NAME: (PLEASE PRINT) EXHIBITOR SIGNATURE: EXHIBITING COMPANY INFORMATION Channel Partners Conference & Expo / March 16-18, 2016 We understand and agree that we the exhibiting company are ultimately responsible for payment of charges and agree by submitting this form or ordering materials or services from Freeman, to be bound by all terms and conditions as described in the Terms & Conditions section of this service manual. In the event that the named third party does not discharge payment of the invoice prior to the last day of the show charges will revert back to the exhibiting company. All invoices are due and payable upon receipt by either party. The items checked below are to be invoiced to the third party. BY SUBMITTING THIS FORM VIA FAX OR POSTAL MAIL OR ORDERING MATERIALS OR SERVICES FROM FREEMAN, YOU AGREE TO BE BOUND BY ALL TERMS & CONDITIONS INCLUDED IN YOUR SERVICE MANUAL. EXHIBITING COMPANY NAME: EXHIBITING COMPANY ADDRESS: CITY/STATE/ZIP: PHONE: CONTACT'S Indicate which services are to be invoiced to the Third Party: ALL FREEMAN SERVICES I&D LABOR/SUPERVISION MATERIAL HANDLING/IN & OUT THIRD PARTY COMPANY INFORMATION THIRD PARTY COMPANY NAME: EXT. FAX: DATE : BOOTH #: FREEMAN EXHIBIT TRANSPORTATION RENTAL FURNITURE/CARPET/SIGNS BOOTH CLEANING OTHER FREEMAN third party authorization CONTACT NAME: THIRD PARTY BILLING ADDRESS: CITY/STATE/ZIP: PHONE: EXT: FAX: CONTACT'S FOR INVOICE: Invoices will be sent by ; please provide the address of the person who reconciles your invoices if different than contact's . THIRD PARTY CREDIT/DEBIT CARD AUTHORIZATION AMERICAN EXPRESS MASTERCARD VISA FREEMAN NOW ACCEPTS DEBIT CARDS ACCOUNT NO: EXP. DATE: CARDHOLDER NAME (PLEASE PRINT): CARD TYPE: AUTHORIZED SIGNATURE: CARDHOLDER BILLING ADDRESS: CITY/STATE/ZIP: 07/15 (426095)