As of 08/29/2011 South Texas College Division of Nursing/Allied Health Medical Assistant Technology Master Syllabus Fall 2011

Transcription

1 As of 08/29/2011 South Texas College Division of Nursing/Allied Health Medical Assistant Technology Master Syllabus Fall 2011 Chair s Information: 1. Name of Chair: Mrs. Abigail A. Rodriguez 5. Telephone #: (956) Office Location: NAHC Rm or (Secr.) 3. Address: aarod@southtexascollege.edu 6. FAX #: (956) Office Hours: M 3:30pm 5:30pm T & TH 1:00pm 5:00pm F 12:30-1:30pm Course Information: 1. Course Name: Certified Medical Assisting Exam Review 2. Course #: MDCA 1254 Course Time/Location: TR 8:30 9:20 am, NAHC Room Catalog Course Description: This course provides preparation for the Medical Assisting credentialing exam. Prerequisite: Successful completion of previous semester courses. 4. Departmental/Program Learning Outcomes: Demonstrates a comprehensive knowledge of administrative office skills including the use of office equipment, accurate phone techniques, billing and insurance. Demonstrates a comprehensive knowledge of clinical skills including vital signs, specimen collection and analysis, positioning and assisting skills. Demonstrates the ability to interpret objective data by correlating it with subjective and pathologic findings. Demonstrates the ability to document subjective and objective findings accurately in patient records. Demonstrates the ability to accurately compute medication dosages based on weight and availability of medications. Demonstrates effective patient/assistant/physician communication skills by using both subjective and objective patient data collection. 5. Course Learning Outcomes: Students will review the content of previous medical assisting courses. The student will be able to practice test-taking strategies and study techniques. The student will develop a time management routine for the exam. Students will identify medical terminology in word structure, prefixes, suffixes, and in roots or combining forms. 6. Departmental Course Requirements, Evaluation Methods, and Grading Criteria: A Unit Exams 45%

2 83-89 B Quizzes 20% C Class Assignments/Homework 15% 66-74* D Final Exam 20% < 65* F * Below required performance will not be counted for graduation requirements. **Test dates are announced and your attendance is required. If you miss a test, you will receive a zero (0) for that particular test unless prior arrangements have been made with the instructor. Emergency situations and prior notifications will be handled at the discretion of the Instructor. (See #11: Make-up Work for more information.) 7. Required Textbook: Moini, Jahangir, "Medical Assisting Review, Passing the CMA and RMA Exams", 4th edition, 2012, McGraw-Hill, New York, New York. If you are purchasing a used text, please make sure the student CD is in the book. In accordance with copyright laws illegally copied texts are not allowed in the classroom. 8. SCANS Information: A. Departmental Foundation Skills: (for Academic & Technical Courses) Reading The student will need to read about and understand specific Writing terms related to laws and regulations affecting health as well Mathematics as pharmaceutical issues. Arithmetic The student will learn appropriate documentation skills. Listening The student will apply simple arithmetic skills of addition Speaking and subtraction for drug dosage calculations. The student will need to listen, interpret and say different medical terminology terms. B. Departmental Workplace Competencies: (for Technical Courses) Thinking Skills: Creative thinking, decision-making, problem solving, seeing things in the mind s eye. The student will evaluate and apply sources of information for test-taking strategies and study techniques. Personal Qualities: Responsibility, sociability, self-esteem, self-management, integrity/honesty. Technology: Selects technology, applies technology to task, maintains and troubleshoots equipment. Interpersonal: Team member, teach new skills, serve clients/customers, exercise leadership. For the student to perform well in the class it will require that they be socially active in expressing ideas and be responsible for turning in all assignments given. The student will use a computer to access Internet web sites, search engines, and on-line data bases in order to research topics pertaining to medical assisting. The student will form groups to discuss different topics within the medical assistant review book. They will assist each other in this learning process.

3 Information: Acquires, evaluates, organizes, maintains, interprets and communicates information. Uses computers to process information. Information: Acquires, evaluates, organizes, maintains, interprets and communicates information. Uses computers to process information. The student will understand and evaluate legal and ethical information in a medical facility. They will utilize software and express this in their weekly workbook assignments and oral discussions in class. The student will understand and evaluate legal and ethical information in a medical facility. They will utilize software and express this in their weekly workbook assignments and oral discussions in class. 9. MAJOR ASSIGNMENTS and EXAMINATIONS * CLASS# DATE QUIZ TEST ASSIGNMENT 1 Week Week Week Review Syllabus, Fire Drill, STC policies, parking, NAH Student Handbook, Honesty Policy, Uniforms, Smoking Policy etc.; Read Ch.1 & review student CD Ch 1; Study questions from text/cd Ch. 1 Quiz NAH Stdt Handout worksheet Ch. 2,3 Handbook Quiz Ch. 1 from Bk & CD Ch. 1 Read NAH Division Handbook Worksheet Ch. 2,3 due Grade & return worksheet Ch 2,3 Handout worksheet Ch. 4,5,7 4 Week Quiz Ch. 2,3 ( from book) 5 Week Computer lab Room unless otherwise announce via Wksht Ch. 4,5,6,7 due (grade & return) Handout Take-Home Test for Ch. 8 (NCCT Review Book: Law & Ethics) Blackboard 6 Week Quiz Ch. 4,5,6,7 (wksht & book) Take-Home Test Ch. 8 due (can finish in class) 7 Week Computer lab Return Take-Home Test Ch.8;Review Text Part 2 (Self-Evaluation: Section 1) Test for General Med. Assisting Knowledge (# 1-147) 8 Week , 7, 8 (1 st half) From Text Part 2 (Self-Evaluation: Section 1) Test for General Med. Assisting Knowledge (# 1-147) 9 Week Return & review test (1-5, 7,8 1 st half) 1-5, 7,8 (2 nd half) Test on General Medical Assisting Knowledge p. 472 in Text(# ); Handout Take-Home Test Med. Term (NCCT Review Book) 10 Week 5 Return & review test

4 (1-5, 7,8 2 nd half) Handout worksheet Ch. 9,10 11 Week Worksheet Ch. 9,10 due (grade & return) & Take-Home Test Med. Term (NCCT) due Handout worksheet Ch. 11,12 12 Week Week Quiz Ch. 9,10 (Ch. 9 wksht & book& Ch. 10 book) Quiz Ch. 11,12 (Ch. 11 wksht & Ch. 12 wksht & book) Worksheet Ch. 11,12 due (grade & return); Handout Take-Home Test Medical Office Management (NCCT Review Book) Return & review Take-Home Test Med. Term (NCCT) Handout worksheet Ch. 13, Week Worksheet Ch. 13, 14 due (grade & return) & Take-Home Test Med. Office Mngmt (NCCT) due 15 Week Quiz Ch. 13,14 (wksht & book) Return & review Take-Home Test Med. Office Mngmt (NCCT) 16 Week Review Text Part 2 Test for Administrative Medical Assisting Knowledge (#1-125) 17 Week ? 9-14 (1 st half) Review Text Part 2 Test for Administrative Medical Assisting Knowledge (# ) 18 Week ? 9-14 (2 nd half) Handout worksheet 15,16 Handout Take-Home Test Pharmacology & Adm. of Meds.(NCCT) 19 Week Worksheet Ch. 15 & 16 due Take-Home Test Pharmacology & Adm. of Meds. (NCCT) due 20 Week Quiz Ch. 15,16 (from book) Return & review tests Hand out Take-Home Test: Medical Procedures Part A (NCCT) 21 Week Take-Home Test: Medical Procedures Part A (NCCT) Due Hand out Take-Home Test: Medical Procedures Part B (NCCT) 22 Week Take-Home Test: Medical Procedures Part B (NCCT) due ; Take-Home Test: Medical Procedures Part A (NCCT) returned Handout Take-Home Test: Medical Procedures Part C (NCCT) 23 Week 12 Take-Home Test: Medical Procedures

5 24 Week Week Part C (NCCT) due Take-Home Test: Medical Procedures Part B (NCCT) returned? Take-Home Test: Medical Procedures Part C (NCCT) returned Review Text Part 2 Test for Clinical Medical Assisting Knowledge Handout Take-Home Test: Medical Procedures Part D (NCCT) Review Text Part 2 Test for Clinical Medical Assisting Knowledge 26 THANKSGIVING HOLIDAY! COLLEGE CLOSED! Nov Week Review Text Part 2 Test for Clinical Medical Assisting Knowledge 28 Week Week Week Return & review test Return & review test Test Ch (1 st half) Test Ch (2 nd half) Take-Home Test: Medical Procedures Part D (NCCT) due; Review Text Part 2 Test for Clinical Medical Assisting Knowledge Test Ch (1 st half) returned and reviewed Take-Home Test: Medical Procedures Part D (NCCT) returned and Test Ch (2 nd half) returned & reviewed FINAL EXAMS! December 12 th 18 th Date & time to be announced The National Center for Competency Testing (NCCT) offers a voluntary National Certification Exam for Medical Assistant, National Certification Exam for EKG Technician, and the National Certification Exam for Phlebotomy Technician which will be proctored after Final Exam Week. Ms. Rodriguez serves as the STC Testing Coordinator and students will discuss this further (applications, test date, etc.) with her towards the end of the semester. Information will be posted on the MAT Bulletin Board. *Schedule subject to change due to holidays, professional development days, conferences, etc. Instructor will announce /post any changes on the Blackboard. 10. GENERAL DESCRIPTION of EACH LECTURE or DISCUSSION Chapter 1: The Profession of Medical Assisting Chapter 2: Medical Terminology Chapter 3: Anatomy and Physiology This chapter covers the profession of medical assisting, membership in an association, medical assisting credentials, CMA and RMA examination topics, externships, and preparing for employment. This chapter covers work building, spelling, common medical abbreviations, and medical terminology relative to the different medical specialties. This chapter covers levels of organization of the body, cell structure and chemistry, tissues

6 Chapter 4: Pathophysiology Chapter 5: Microbiology Chapter 6: Psychology Chapter 7: Nutrition Chapter 8: Medical Law and Ethics Chapter 9: General Office Duties Chapter 10: Communication in the Medical Office Chapter 11: Keyboarding and Computer Applications Chapter 12: Financial Management Chapter 13: Medical Insurance of the body, division planes, body cavities, and the integumentary, musculoskeletal, nervous, sensory, cardiovascular, respiratory, digestive, endocrine, urinary, and reproductive systems. This chapter covers mechanisms of disease, immunology, hereditary and congenital diseases/conditions, neoplasia, common infectious diseases, and the major diseases and disorders of the different bodily systems. This chapter covers microorganisms, microbial growth, microbes and the human body, and microbial control and asepsis. This chapter covers the basic principles of psychology including emotions, personality, psychological disorders, aging and dying, and promoting health and wellness. This chapter covers nutrition, water, carbohydrates, lipids, proteins, vitamins, minerals, nutrition and diet needs, and foodrelated diseases. This chapter covers law, law and medicine, and ethics. This chapter covers reception, managing correspondence and mail, telephone techniques, travel arrangements, patient education, appointments and schedules, medical records and filing, and policies and procedures in the medical office. This chapter covers communicating with patients and families, the communication cycle, types of communication, improving communication skills, communicating in special circumstances, communicating with coworkers and superiors, managing stress and preventing burnout, and the policy and procedures manual. This chapter covers the computer revolution, types of computers, computer systems, using the software, security, system care and maintenance, and computers of the future. This chapter covers purchasing, accounting, banking for the medical office, billing and collections, and accounts payable. This chapter covers medical insurance terminology, types of insurance, types of health plans, and claims processing.

7 Chapter 14: Basic Coding Chapter 15: Blood-Borne Pathogens and Principles of Asepsis Chapter 16: Preparing the Patient Chapter 17: Vital Signs and Measurement Chapter 18: Pharmacology Chapter 19: Administration of Medication Chapter 20: Electrocardiography Chapter 21: Radiology Chapter 22: Physical Therapy Chapter 23: Medical Emergencies and First Aid Chapter 24: Laboratory Procedures This chapter covers basic coding, diagnosis/ procedure codes, HCPCS, and avoiding fraud. This chapter covers blood-borne pathogens, medical and surgical asepsis, and OSHA requirements. This chapter covers patient rights, responsibilities, and privacy, medical interviews, the physical examination, and minor surgery. This chapter covers vital signs, height, and weight. This chapter covers general pharmacology terms and concepts, drugs and their effects, drug administration, antibiotics, and pharmacology of the various bodily systems. This chapter covers drug classifications, measuring medication and dosage calculations, methods of administering medications, setting up medications, and vaccinations. This chapter covers the anatomy and physiology of the heart, the electrocardiograph, other tests and heart conditions and procedures. This chapter covers terminology, types, and therapeutic uses of radiation, the medical assistant s role, and safety and storage. This chapter covers terminology, patient assessment, treatment, and mobility-assisting devices. This chapter covers various medical emergencies and how to administer first aid. This chapter covers collecting and testing blood, urine, and medical microbiology. 11. MAKE UP WORK: NO make-up examinations will be given. Any missed exam will be recorded as a zero (0). NO make-up quizzes are allowed. If you miss a quiz, you will receive a grade of zero (0) for that particular quiz. Arrangements should be made to obtain handouts from classmates or the instructor. Arrangements for assignments or tests for any classes that will be missed must be made in advance and at the discretion of the course instructor with proper documentation of the anticipated absence. Bring all required books to each class session. Students will have 2 weeks to purchase/acquire their books. They will be responsible for obtaining their own books/chapter reviews as needed for the class session. Any student missing their books, after the deadline, will not be allowed in class and attendance will therefore be marked as Absent and subject to any zeros (0) for missed quizzes/work during class. Rationale: a student coming to class without the proper books is ill-prepared for the course

8 study and cannot effectively contribute to the learning process. Bring all material (assignments, projects, etc.) to class on time. NO LATE WORK is accepted, NO EXCUSES NO EXCEPTIONS. Late work is defined as any material turned in after the instructor has collected any assigned material. Mandatory remediation (to be determined by instructor as indicated on remediation form) is required when failing any exam. Remediation will be such as to improve the outcome of the following exam. Any student not complying with remediation WILL NOT be eligible to take the following exam. This will then be recorded as a zero (0) and is not entitled to any form of make-up. Rationale: a student who has not followed through with the proper remediation has not prepared themselves to take the following exam. Final Exam If a student misses the final exam for personal, health, or family reasons, it is the position of the MAT department that the student tends to their personal, health or family need. The consequences of missing a final exam will likely result in a failing grade. The instructor has the option to grant a make-up exam if the student provides written documentation of their absence. The make-up exam will be administered in a different format than the originally scheduled final exam at a time set by the instructor. Documentation must be submitted to the course instructor regarding and justifying the absence. Health, medical excuses must be provided by a licensed and practicing United States physician; foreign documented excuses are not accepted. 12. ATTENDANCE: Attendance is a must and will be recorded each class period. Absences will be handled as follows: any student who has three (3) absences (excused or unexcused) will be deemed excessively absent and may be dropped from the class. It is your responsibility to drop the class if you wish to do so. Do not assume the instructor will do it for you. Potential employers use attendance and promptness as two indicators of dependability and employability. Total class attendance percentage will be part of the final program evaluation for job reference. Attending classes regularly and promptly is an important aspect of the MDCA Program s training. Irregular attendance and habitual tardiness is indicative of an attitudinal problem which might carry over to the job situation. The highly integrated structure of the curriculum requires regular and prompt attendance for successful achievement in the program. Absenteeism can also adversely affect the student who is on a financial aid grant. The college is required to maintain class attendance records in order to verify a student s attendance on a specific day or dates. Students who do not attend classes are not entitled to receive funds and may be asked to pay back funds received. Adherence to the following attendance policies is therefore important. A. Absence from class: Absence does not relieve the student from the responsibility for completing course work. The student is responsible for materials handed out in class and assignments made during class. Arrangements should be made for classmates to obtain

9 handouts. Make-up assignments or tests for any classes missed will be at the discretion of the course instructor. B. Absence from exams: Students must take examinations at their scheduled time and date. NO MAKE-UP examinations will be given if students do not notify the course instructor before the scheduled start time for the examination. Documentation must be submitted to the course instructor regarding and justifying the absence. Make-up examinations must be completed before students return to the classroom or at a time designated by the instructors. The format of the examination will differ from the original exam, i.e. an essay exam instead of multiple choice exam. NO makeup quizzes are allowed. If you miss a quiz, you will receive a grade of zero (0) for that particular quiz. A. Accumulated Absence: After students have been absent from class for three sessions, they may be administratively dropped by the instructor for non-attendance, with an F or W (unexcused absences). B. Tardiness: Tardiness is defined as arriving in class after the instructor has taken attendance. Attendance will be taken within the first ten minutes of class. If you are tardy more than ten (10) minutes or leave before the end of the class period or before being dismissed, you will be considered absent; two tardies will constitute one absence. Absences are reserved for extreme emergencies, personal illness, or health conditions which put the students, faculty, classmates, and clients at risk. Therefore, please make ALL appointments with doctors, attorneys, STC counselors, etc. outside of class time. Excessive absences place the students at risk for not meeting course/program objectives. Absences that exceed the maximum number, allowed by semester, will be evaluated by the program faculty. Each class absence can result in multiple zeros as more than one grade is awarded during each class period. Missing one day = or more zeros. There is no such 15 minute rule! If the instructor is running late, do not assume that you can leave. Please check to see that the instructor is OK; check with another faculty member and with the faculty secretary for any instructions on the class before assuming you can leave. Any student leaving before being dismissed will be counted absent. Any material missed by the student for leaving before dismissal will be recorded as a BEHAVIOR GUIDELINES: BE SURE TO BE IN CLASS ON TIME. No pagers or cell phones are allowed in class. First offense will be handled with a written warning, second offense requires a referral to Mike Shannon, Director for Student Life. The student will be dismissed from class and not allowed re-entry until they are seen by Mr. Shannon (this is not an excused absence). Any missed material will be recorded as a 0. Please refer to the secretary s phone numbers to give your family members in the event of an emergency ( , -3116, , -3120). Please remember what life was like before cell phones, we got along without them. PROFESSIONAL CONDUCT in the classroom is expected at all times. No foul language will be tolerated.

10 Rationale: pagers and cell phones are disruptive to the learning process thus having a negative effect within the classroom. Each student will adhere to all STC policies. 14. ACADEMIC DISHONESTY POLICY Actions involving scholastic dishonesty violate the professional code of ethics and are disruptive to the academic environment. Students found guilty of scholastic dishonesty are subject to disciplinary action that may include dismissal from the program. Scholastic dishonesty encompasses, but is not limited to, cheating, plagiarism, collusion, and any act designed to give an unfair academic advantage to the student. Examples of scholastic dishonesty include, but are not limited to: CHEATING includes, but is not limited to: copying from another student s work; using materials not authorized by a testing proctor; possessing materials that are not authorized by a testing proctor, such as lessons, books, or notes; knowingly using or soliciting, in whole or part, the contents of an unadministered test; collaborating with or seeking aid from another student without authorization during the test; substituting for another person, or permitting another person to substitute for oneself, in taking a course test or completing any course-related assignment; using buying, stealing, or transporting some or all of the contents of an unadministered test, test rubric, homework answer sheets, or computer program; using, buying, stealing, transporting, or soliciting a test, test facsimile, answer key, or other written works. PLAGIARISM: includes, but is not limited to, the appropriation, buying, receiving as a gift, or obtaining by any means someone else s work and then submitting that work for credit as if it were one s own without appropriate acknowledgment to the author. COLLUSION: unauthorized collaboration with another person in the preparation of an academic assignment offered for credit. A student will be given due process following the Administration of Student Discipline procedure in the STC Student Handbook. The Instructor involved or Program Chair will initiate the process, both verbally and in writing with the student. A student dismissed for scholastic dishonesty is not eligible for readmission to the STC NAH Programs. 15. DEVELOPMENTAL STUDIES POLICY STATEMENT: The College s Developmental Education Plan requires students who have not met the collegelevel placement standard on an approved assessment instrument in reading, writing, and/or mathematics to enroll in Developmental Studies courses including College Success. Failure to attend these required classes may result in the student's withdrawal from ALL college courses. 16. ADA STUDENTS WITH DISABLILITIES STATEMENT:

11 Individuals with disabilities requiring assistance or access to receive services should contact disability Support Services at ( 956 ) COMMUNICATION: STC has a mass notification system that can quickly notify all faculty, staff and students via voice, , and text messaging in case of an emergency. Please support our communication efforts by enrolling in the emergency notification database at You will be able to enter multiple communication methods such as addresses (work, personal), phone numbers (home, work, and cell) and opt in to receive text messages. At any time you will be able to go to the above website and add, delete or modify the contact information you have entered. You will be able to enter what you determine to be the best methods to reach you in the event of an emergency. This information will only be used to contact you in case of an emergency notification. Use of is being implemented as the official communication tool for Nursing/Allied Health students. Please check college (JagMail or personal ) and Blackboard mail daily or at least several times/week for important announcements or requests from the Dean, Program Chair or course instructor. For example, reminders and alerts that immunization, TB or CPR updates are needed will be sent to students as required by state regulation. Failure to respond or comply with request will affect continued attendance in clinical until completed. The MAT department has purchased a communication bulletin board posted in the 2 nd floor East building faculty hallway. Please check this bulletin board frequently for upcoming events and information. DO NOT REMOVE any items on the board. Please obtain program permission to post any items onto the board. Any posted announcements without program approval will be promptly removed and discarded. When attempting to reach MAT Faculty please call their office phone directly. If there is no answer the instructor is likely in class or attending other program/college matters. Do not assume the instructor is unavailable to assist you, utilize all methods of communication before making this assumption. Students can leave a voice mail (speak slowly and clearly), leave a message with the secretary , or send an SAFETY PROCEDURES/EVACUATION DRILLS: In an orderly fashion, proceed to the nearest Exit and gather at the basketball courts north of the building. Refrain from using cell phones as they serve as detonators of explosive items. DO NOT get in your vehicle and leave as this poses a hazard to other students gathering and is obstructive to emergency vehicles entering the facility. Fire drills do not relieve you from attending class, any student failing to return to class will be counted absent and receive a 0 for any missed work. 19. STUDENT HANDBOOK: Students will be required to read and adhere to the Nursing and Allied Health division s Student Handbook which can be found at the following website: The student will also be required to read and adhere to the Medical Assistant Technology Student Handbook and will be required to sign Form A Receipt of Division/Program Standards Handbook Verification of Notification and Form B Honor contract and will be kept in the student s file. Thank you for your part in keeping an orderly classroom.

12 Statement of Equal Opportunity: No person shall be excluded from participation in, denied the benefits of, or be subject to discrimination under any program or activity sponsored or conducted by South Texas College on the basis of race, color, national origin, religion, sex, age, veteran status or disability.