Community and Social Service Management #1276. School of Business & Hospitality Continuing Education Conestoga College, ITAL.

Transcription

1 Community and Social Service Management #1276 School of Business & Hospitality Continuing Education Conestoga College, ITAL Student Handbook

2 Community and Social Service Management Student Handbook Page 2

3 Table of Contents 1. Congratulations... 5 Congratulations on Continuing your Education... 5 Executive Dean Welcome Program Staff Contact Information Community and social service management Program Information 8 Program Overview... 8 Current Program Design... 8 Employment Opportunities... 8 Professional Associations... 9 Required Supplies and Textbook(s)... 9 Awards and Bursaries Further Educational Opportunities Pathway Chart Articulation Agreements School of Business Attendance Responsibilities Attendance Rules Reporting of Absences Student Absence for Assessed Material How to Report Absences on the Student Portal Absence for Other Reasons Class Cancellations due to Faculty Absence School of Business Classroom Information Course Outline Course Requirement Sheet Practices within the Classroom Electronic Devices Recording Devices Electronic Translator Use Community and Social Service Management Student Handbook Page 3

4 Research Assignments Grading Plagiarism College Academic Concerns during a Course School of Business Exam Information Examination Procedures Alternate Exam Dates Missed Examinations Bad Weather Conditions and Testing School of Business Academic Information Academic Assistance Academic Dates Discontinuance Re-Admission to a Program College wide Academic Policies/Procedures Course Exemptions Recognition of Prior Learning Policy Transferring into another Program Dropping Courses Graduation Student feedback Student Appraisal of Teaching (SAT) Safety Information Services Offered Basic Safety Emergency Telephone Messages After Hours Access Policy & Parking Community and Social Service Management Student Handbook Page 4

5 1. CONGRATULATIONS Congratulations on continuing your education The purpose of this guide is to provide students with program specific details and other important information, while studying in the School of Business at Conestoga. The material in this guide is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of changes as required through the Conestoga system. Program handbooks are updated yearly and students must check their program handbook for the current edition. This guide must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the College website applies to all students, regardless of program. It is the responsibility of each student to review and understand this document. The School of Business is here to educate students on how to manage their College experience, navigate the College systems, make informed decisions, and assume responsibility for their academic success. If there are any questions or concerns regarding the content of this document, please contact the Program Support Staff. If you have any suggestions on improvements to this guide, please contact Lil Premsukh in the School of Business & Hospitality Continuing Education department, Room 1B47 at ext. 2387, or at We wish you all the best in your studies! Community and Social Service Management Student Handbook Page 5

6 Executive Dean Welcome Welcome to the Business and Hospitality School at Conestoga College ITAL, one of the premiere applied business schools in Ontario. Here you have a choice of programs to fit most areas of business today, comprising one year certificates, two and threeyear diplomas, as well as post-graduate certificates and degree completion opportunities. Many of these programs can be completed on a part-time basis as well as taken full-time during the day. The School also offers bachelor degree programs in International Business Management and Accounting, Audit, and Information Technology. The ability to apply what you have learned is of paramount importance in today's business world. At Conestoga, we don't just teach you business and management theories. Here you will learn to solve problems encountered every day in the world of business. Each of our professors has significant industry experience that will help you to learn skills applicable in the real world. Businesses value employees who can be productive from the day they arrive in the workplace. At Conestoga, you will learn to be that employee. Please feel free to browse our site. We encourage you to contact us for more information about how the Conestoga College School of Business & Hospitality can provide you with the skills and abilities that will help make you successful in the world of business. Sincerely, Gary Hallam, Executive Dean School of Business & Hospitality Conestoga College Institute of Technology & Advanced Learning Community and Social Service Management Student Handbook Page 6

7 2. PROGRAM STAFF CONTACT INFORMATION Program Support Staff Sharon Williams ext Doon Campus, Room 1B47 Chair Amy Kendall ext Doon Campus, Room 1B53-2 Manager, Continuing Education Lil Premsukh ext Doon Campus, Room 1B47 Executive Dean Gary Hallam ext Doon Campus, Room 1B Community and Social Service Management Student Handbook Page 7

8 3. COMMUNITY AND SOCIAL SERVICE MANAGEMENT PROGRAM INFORMATION Program Overview The Community and Social Service Management program focuses on developing skill in managing public, private or non-profit community organizations. Students will gain knowledge of community development methods and will learn strategies for relationship building and civic engagement. Human resources, financial management, strategic planning, marketing and sales, entrepreneurship in social enterprises; business development and fundraising will also be addressed. Participants will have the opportunity to enhance their understanding of community-based social policy, public administration and gain global perspectives on social, cultural and political issues. Current Program Design Students are registered in a specific program design based on when they applied to a program. Program designs contain all the required courses necessary to graduate from the program. Designs are evolving documents and may change from one academic year to the next. These changes are to reflect the industry standards and requirements for a graduate from that program. If a student does not graduate at the end of the designated length for their original program design, the student is responsible for meeting any new program design changes in order to graduate from their program. Students can find their program design on the Student Portal by following the steps below: 1. Log in to Student Portal 2. Click on My Courses tab 3. Select View Progress Report button Alternatively, students can also view courses for the most current program design for this academic year on the Conestoga College Community and Social Service Management. Students will need to scroll down the page to the Course Information. Employment Opportunities Graduates find employment opportunities in community-based, government, private and nonprofit organizations. 89% of graduates found employment within 6 months of graduation. Their average starting salary was $34,380. For more details on related occupations, job market information and career opportunities, see the Government of Canada website: Community and Social Service Management Student Handbook Page 8

9 Professional Associations There are no designations associated with the program at this time. Required Supplies and Textbook(s) Any required material for a course is listed on the course outline, and is required in order to be successful in the course. Failure to obtain required materials may result in unsuccessful grades in the course. It is strongly recommended that students purchase their supplies, textbooks, etc., which are above and beyond the cost of their tuition to increase their success within their program. Awards and Bursaries Please visit the Financial Aid website for further details about what awards or bursaries that may be available Community and Social Service Management Student Handbook Page 9

10 4. FURTHER EDUCATIONAL OPPORTUNITIES Pathway Chart Please note that not all programs that are listed here are available through Continuing Education Community and Social Service Management Student Handbook Page 10

11 Articulation Agreements Articulation agreements are in place between Conestoga College and wide variety of other domestic and international institutions. These agreements allow the students to transfer into a specific program with advanced standing. The students must meet the academic requirements stated in the agreement. 5. SCHOOL OF BUSINESS ATTENDANCE RESPONSIBILITIES Attendance Rules Attendance in class is strongly recommended and in some courses may be mandatory in order to achieve a passing grade. Courses that are delivered in a classroom setting, as opposed to online, will discuss material and concepts that students will be responsible for, regardless of the student s attendance. Reporting of Absences The Student Portal contains a mechanism for recording student absence from class. This method of recording absence(s) must be used if not present for an assessed item. Assessed items that contribute to final grades are defined as the following: Assignments Tests/exams Labs/quizzes Practical skill evaluations Presentations Portfolios Other, as defined by your faculty Students are encouraged to also record their absence when there is no evaluation. The student portal will provide a list of all absences from scheduled classes. However, please note that only an absence from a scheduled evaluation contributing to a final course grade is required. Student Absence for Assessed Material Students are given a course requirement sheet at the beginning of each semester for each course. This will include all important assessment dates in the course. Students are expected to attend all assessments set by faculty for their courses. A student who is absent from an assessment must: 1. Contact faculty before the assessment is due, via College . Students must include in the message their name, student number, and reason for absence. 2. Report their absence on their student portal prior to when the assessment is due. 3. Provide valid documentation (i.e. a Doctor s note, death certificate, court/legal documentation, etc.) immediately following their return to the College before Community and Social Service Management Student Handbook Page 11

12 alternative arrangements can be made. Please note that valid documentation must be applicable to the assessment date. If the student has met the above criteria, it is their responsibility to then discuss with the faculty member the arrangements for a make-up test or alternate assignment immediately upon return to the College. Failure to report an absence, and provide valid documentation immediately following the students return to the College, when an assessed item is due, will result in a mark of zero for that item. How to Report Absences on the Student Portal 1. Log into the student portal and click on the Absence tab 2. Indicate whether or not there is an assessment scheduled on that day by clicking Yes or No as well as the reason for the absence (Illness or other). 3. Click Continue to report the absence. 4. Click I agree to confirm the absence. 5. Students will receive a confirmation that they have recorded the absence for that day. Note: The Absence Recording System shows the student as being absent for the day, starting from the time that the absence is recorded. For example: if an absence is recorded for a specific day at 11:00AM the system will show the student as being absent for all classes starting after 11:00AM that day. The earliest that an absence may be recorded for a particular day, is after 8:00PM the day prior to the assessment. Absence for Other Reasons Compassionate Leave o Request for leaves of absence to attend to family illness, death or family problems are usually granted. These requests will be submitted to faculty who will consult with the Program Coordinator/Chair if necessary. Jury Duty o Any student who receives a summons for jury duty must bring the document to the Coordinator who will consult with the Chair to determine what arrangements can be made to have the student excused from submission of assignments if such duty interferes with the progress in the program. Students may also be required to engage in activities in the evening or weekends using econestoga. Other Absences o Must be supported by formal, original documentation Community and Social Service Management Student Handbook Page 12

13 Class Cancellations due to Faculty Absence All class cancellations due to faculty absences will be posted in the Student Portal on the left hand side of the first page, which a student sees after logging in. These notices in the Student Portal will be the only notifications of class cancellations due to faculty absences. Faculty, who will be absent, may or may not be informing students of class cancellations through College and/or econestoga in addition to the Student Portal. Students should check their College and econestoga for possible assigned work. Students have the option of receiving s or SMS text messages to their smart phones, notifying them of class cancellations due to faculty absences. To receive personal notifications students must subscribe to this service. To subscribe: Log in to the Student Portal Select Notifications under the Profile tab Select the method by which you would like to be notified Click Update. Note: To change the address where notifications will be sent, select My Addresses under the Profile Tab, and change the default address. 6. SCHOOL OF BUSINESS CLASSROOM INFORMATION Successful students will: Attend classes and be on time. Log on the student portal to report an absence before class begins. Obtain from classmates and econestoga any assignments or notes that the student has missed. Prepare for class, ready to ask questions and participate in classroom discussions. Submit assignments in compliance with academic standards. Engage in academic integrity on all assigned work or on tests/examinations. Behave in a polite, ethical, professional and respectful manner to all faculty and other students and to employers and colleagues both on and off the campus. Communicate effectively in English: reading, writing, listening and speaking. Ensure all s sent to other students, faculty, or staff are written in professional business language. Abusive/inappropriate language will not be tolerated. Be an ambassador for the program and the college Community and Social Service Management Student Handbook Page 13

14 Course Outline Course outlines state the learning outcomes that will be covered during the course. Details about the evaluation method, the weighting of assessments, and any other specific criteria required to successfully complete the course are also listed in the course outline. Students are responsible for reviewing the outline and the requirements to pass each individual course. Evaluation requirements vary from course to course. The passing grade and specific course stipulations are listed under the evaluation section of the course outline. Course outlines can be found in the Student Portal under the My Courses tab and posted on econestoga. Students are required to consult the course outline to acquire the correct resources/textbook(s) (i.e. edition, volume, etc.). It is strongly recommended, and in some cases mandatory, that students purchase the required resources as listed on the outline. Course Requirement Sheet Course requirement sheets will be provided to students in the first week of the course. These sheets act as a guide to the course and will include a course schedule. The course schedule may be subject to change. Course requirement sheets are posted to econestoga. Practices within the Classroom Faculty responsibilities: Provide to students at the start of each course a course requirement sheet, which indicates the due dates for all assessed items (assignments, tests, exams, case studies, presentations etc.) and the respective weighting of each element towards the student s final mark. Return assessed items within 2 weeks and review with the students generally, students are not able to retain their tests/examinations/assignments and should review thoroughly at this time. It is the responsibility of the student to ask any questions regarding the assignment with the faculty member. Respond to student requests for consultations to discuss performance or questions in respect to their coursework and assessed items. Respond to student s/voic s within a 48 hour period during business hours. Ensure course outcomes are covered in the assessment method. Student responsibilities: Attend and participate in lectures, presentations, group work, field trips or other activities related to the course/program. Adhere to all deadlines for assessed items, and write final exams as indicated on the schedule provided by the School of Business Community and Social Service Management Student Handbook Page 14

15 Submit coursework in the requested format described by the faculty member in the rubrics or guidelines by the specified deadline. Fully disclose and completely reference all sources used in their work and not engage in plagiarism. Advise faculty of circumstances that would prevent the completion of student work, prior to the deadline, as outlined in the course schedule(s) and provide required documentation. Use Conestoga to communicate with faculty (not personal addresses). Check Conestoga on a regular basis. Electronic Devices Students can use laptops and other electronic devices during class, only if faculty agree with this practice. The use of electronic equipment during class time is strictly for academic purposes. Faculty reserve the right to ask students to leave the classroom if they do not comply with this practice. Recording Devices Students are not permitted to record lectures or take pictures without the consent of faculty and/or students. Content from the course is not to be posted on any external websites unless done so by faculty. Students who are registered with Accessibility Services and have accommodations approved for recording lectures are permitted to do so with the instructor s knowledge. Electronic Translator Use The use of an electronic translator is prohibited. Courses are taught in English and students must be able to communicate in English. Research Some courses have a research component. This may be college based and/or in a host organization. Research must adhere to the highest level of ethical standards and is a reflection on Conestoga College, correct referencing must be used. Faculty will provide more information relevant to the research requirements in their course. Assignments Each faculty member will inform students of their guidelines for submitted assignments. For example, a case study format may not be the same for all faculty. Each faculty member will inform students of their late submission policies. Faculty will assign either a mark of zero OR will apply a daily deduction. It is the responsibility of the student to be aware of the course requirements for each of their courses. If an extension of time is required, the student must Community and Social Service Management Student Handbook Page 15

16 make the request to the appropriate faculty member well in advance of the due date (24 hour minimum). Approval of the request is at the discretion of faculty. Grading Students are able to access interim grades throughout the semester on econestoga. Final grades are submitted and approved by the Chair and posted on the Student Portal within 10 business days after the final examination. The following grading system will be employed by faculty in reporting student achievement to the Registrar's Office. Specific programs/courses may require different minimum standards of achievement. The following applies to School of Business course grading: The minimum passing grade for diploma/certificate courses is 55%, unless otherwise indicated on the course outline. If a course has additional certification requirements outside of the College then the student adheres to the passing grade for that certification. If a course is repeated, the most recent grade will be used to compute the program GPA. However, both grades will show on the student s academic transcript. If the first course taken is a failure and the same course is repeated and it is also a failure, only the most recent failure will be used in the calculation of a GPA. Plagiarism Please review Conestoga s Academic Integrity Policy on plagiarism. Plagiarism will not be tolerated. Examples of plagiarism may include: The work submitted or presented was done, in whole or in part, by an individual other than the one submitting or presenting the work. Parts of the work are taken from another source without reference to the original author (i.e. copying a paragraph, a page, a sentence, and/or someone s ideas). The whole work (i.e. case study, essay, business plan, etc.) is copied from another source or person. A student submits or presents work in one course, which has also been submitted in another course, (even though it is the students original work) without the knowledge of/or prior agreement of the instructors involved. While it is recognized that scholarly work often involves reference to the ideas, data and conclusions of other scholars, intellectual honesty requires that such references be explicitly and clearly noted Community and Social Service Management Student Handbook Page 16

17 Cheating gives unfair advantage to the person over his/her classmates and misrepresents that person s ability. There is a societal expectation that a standard has been met upon graduation and that the graduate is capable of meeting the expectations of the employing organization. Cheating harms the student s reputation and learning. Grades obtained in the completion of the student s diploma must reflect their achievement and demonstrate ethical behaviour. Any student who helps another student to cheat is as guilty of cheating as the student they assist. Unacceptable behaviours in these circumstances include but are not limited to: Using materials or electronic devices not authorized by the person giving the test. Collaborating with another student during a test without permission. Falsifications of an exam record or report. Knowingly using, buying, selling, stealing or soliciting contents of an exam or any assignment. Taking a test for another student or permitting another student to take a test for one's self. Attempting to bribe an instructor to obtain a passing grade, or better grade on an exam or course. The penalties for plagiarism, as outlined in this guide, will be enforced depending on the complexity of the situation. Faculty may require work be submitted to drop boxes which scan work for plagiarism. College College must be used to contact your instructor, Chair, academic support, etc. The information within the must be kept professional. Students are required and expected to check their College regularly. All students are assigned a College during their active time at Conestoga. Note: Course mail through econestoga is course specific only, and may not be available for all courses. Please make sure to connect with your instructor or other students by using your College . If you have any issues accessing your College , please contact the IT department at: itsdesk@conestogac.on.ca or by telephone at ext For further assistance, access the help desk located outside of door 3, or the IT department in Room 1E19. Academic Concerns during a Course If a student has a concern regarding an assignment, lab, midterm exam, etc., they must first meet with the faculty to discuss the situation. In cases where a satisfactory outcome is not Community and Social Service Management Student Handbook Page 17

18 achieved by the student, the student must contact the Program Support Staff. If required by the Program Support Staff a meeting will be arranged with the CE Manager. 7. SCHOOL OF BUSINESS EXAM INFORMATION Examination Procedures Final examinations are held in the last scheduled class. Failure to attend an exam, without prior notification and valid documents, will result in a mark of zero, (0%). Part time students are not issued a student ID and can present a valid photo ID, such as a driver s license, for their exams. The following rules apply to all testing situations. Students are required to bring photo ID to all exams and are required to display it during the exam. Backpacks, purses, wallets, pencil cases, etc., will be placed in a location designated by the faculty. Only permitted items are allowed on the desk. Students must wait until the proctor directs them to commence, before turning over and starting their exams. Students are not permitted to talk after the exam has started, except to the proctor. Students are not permitted to leave in the first 30 minutes of an exam. Students will not be permitted to enter the exam room after 30 minutes or after any student has exited the exam room. The faculty member has the authority to assign seats. No unauthorized software is permitted in computer exams. All personal electronic devices must be turned off and placed away from the student. Mathematical calculators are permitted as designated by faculty. The use of an electronic translator is prohibited. Courses are taught in English and students must be able to communicate in English. Should a student need to leave the room during the exam for a washroom break, they may be accompanied. Faculty will ensure that the elapsed time is reasonable. No other student will be permitted to leave the class until the previous student returns. Students may be required to sign out when leaving the examination room and sign in when returning. Accommodations are made for students with disabilities, as determined by Accessibility Services. Faculty reserve the right to request special accommodation for students, when required. Alternate Exam Dates The School of Business alternative exam date rules are as follows: Community and Social Service Management Student Handbook Page 18

19 It is up to the student to review their exam schedule and identify any conflicts. The student is responsible to contact the instructor to arrange the alternative exam. Missed Examinations All tests and examinations must be written on the dates and at the times scheduled. Students who miss tests or examinations will automatically be given a grade of zero, unless they have provided prior notification and valid documentation for their absence. Faculty will identify students who have provided appropriate documentation and communicate alternate exam information to the student. Bad Weather Conditions and Testing If all school buses have been cancelled for the public and separate school boards in Waterloo Region and Wellington County, a test scheduled to be administered during a regularly scheduled class will automatically be postponed until the next scheduled class. Classes will not be cancelled (unless the College is closed); lectures for the next unit will start. If the College has to be closed in an examination week, the examinations scheduled for that day will be added to the end of the examination schedule, which will be extended by an additional business day. Students living outside the Waterloo Region and Wellington County, who cannot travel to the College due to bad weather, are responsible for notifying their faculty either by or telephone, prior to the test, of their inability to write on the day of the test. Students who fail to provide this notice to their faculty will receive a grade of zero on the test. Students must arrange to write their test immediately upon their return to the College. 8. SCHOOL OF BUSINESS ACADEMIC INFORMATION Academic Assistance Students are encouraged to access the services they require, to enhance their learning experience here at Conestoga College. For further academic assistance please review the links below: Accessibility Services Virtual Learning Commons Library Resource Center (LRC) Academic Dates It is the student s responsibility to be aware of various important dates throughout the academic year. Specific dates for this academic year can be found on the website, please click here Community and Social Service Management Student Handbook Page 19

20 Discontinuance A student may be discontinued from the School of Business on either academic or behavioural grounds, as set out in the College Student Guide. Re-Admission to a Program If the student is re-applying to a different version of a program, they must submit a completed Conestoga College program application form to the Registrar's Office and pay the application fee Community and Social Service Management Student Handbook Page 20

21 9. COLLEGE WIDE ACADEMIC POLICIES/PROCEDURES All College wide academic policies and procedures are listed on the College website under About Conestoga, Policies and Procedures. It is strongly recommended to review all academic policies and procedures. The School of Business highly recommends to specifically review the following academic policies and procedures: Academic Disputes, Resolution and Appeal Policy & Procedure Academic Integrity Policy & Violation of Academic Integrity Procedure Student Code of Conduct Policy, Violation of Student Code of Conduct Policy and Appeal Procedure Clearance of Academic Deficiency Policy & Procedure Discontinuance Policy & Procedure Course Exemptions Students may apply for an exemption from a course if they have previously completed an equivalent post-secondary course. To request an exemption for a course, the student must submit a completed exemption form to the Transfer Credit Officer in the Registrar s Office. The form must be signed by the faculty responsible for the course or by the Program Coordinator. Students must provide the following information for an exemption: a) An official transcript produced by the Registrar s Office of the previous institution. This transcript bears the official seal and signature of the Registrar s Office. AND b) The course outline of the previous course. The following will be taken into consideration when evaluating exemptions: Theory based courses must be completed within the last 7 years Computer based courses must be completed within the last 3 years Course hours must be equivalent or greater Course content must be an 80% match or more Course credits must be the same or greater A student should contact the Transfer Credit Officer, in the Registrar s Office, if he or she has: Transcripts from an unrecognized institution Transcripts from a foreign institution Community and Social Service Management Student Handbook Page 21

22 Recognition of Prior Learning Policy If a student has previous work experience they can challenge their course through a Prior Learning Assessment and Recognition (PLAR) test in the Testing Centre, Room 2A210. Prior Learning Assessment and Recognition is a process that involves the recognition and assessment of formal, informal and non-formal or experiential learning acquired through employment, non-credit courses, independent study, conferences and seminars or volunteer activities. This process is used when a student has life and work experience that can be evaluated as equivalent knowledge to the course content. Prior learning must be measurable at the college level and meet Conestoga's standards of achievement for current courses. Evaluation is done through a challenge exam or portfolio development. Successful completion results in a credit on a Conestoga College transcript. The maximum credit allowed through Transfer of Credits and credits obtained through PLAR is 75% of the program. Transferring into another Program If students decide their current program is unsuitable, there are options to transfer with advanced standing into other programs in the School of Business. There may be some transfer credits; however students will be required to pick up program specific courses at an additional cost. Please see your Program Support Staff if considering transferring to another program. Students may also want to discuss options with Career Services, especially if the student is considering transferring outside of the School of Business. Dropping Courses Students should consult their faculty prior to dropping a course on the portal. Dropped courses will appear as W (Withdrawn) on their transcript if the student withdraws before the drop deadline date. If the course is dropped after the deadline, the student will receive an F (fail) on their transcript. Students can drop a course on their own from the Student Portal, under the My Courses tab. Graduation Students are eligible to graduate and participate in convocation upon completion of all academic requirements in their program of study, including work placements if applicable. Students need to inform the registrar s office if they are attending graduation. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students are required to apply to graduate through the Registrar s Office by filling out the application to graduate and paying the application fee Community and Social Service Management Student Handbook Page 22

23 Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate. 10. STUDENT FEEDBACK Student Appraisal of Teaching (SAT) The Student Appraisal of Teaching or SAT questionnaire is administered in the latter portion of a semester. Students are asked to provide feedback regarding their faculty and course by completing the SAT. This is completed for each full-time faculty member on a 2-year rotation. Not all faculty are provided with feedback during the same academic year. SATs are confidential and are delivered to HR in a sealed envelope once completed by the students. After final grades have been submitted to the Registrar s Office, the Chair meets with the faculty member to discuss the results of the SAT. Faculty may also invite the Chair or another experienced faculty member to sit in on a class or to discuss questions or problems at any time. They may also wish to seek informal feedback from their students throughout the semester to determine from them what is working and what is not. Students are welcome to discuss course progress, problems, situations or questions with their faculty, Coordinator, Program Administrator and/or Chair at any time. 11. SAFETY INFORMATION Services Offered Security Services provides 24-hour security at the Doon and Cambridge (South) campuses and day, evening and 24-hour weekend security at the Guelph and Waterloo campuses. Assistance is also available to students and staff at the Stratford and Cambridge Campuses by calling the Doon Campus. The following are a list of services that are offered through the Security Services at Conestoga: First Aid: for any major or minor physical or medical needs Lost and Found Parking: sales, assistance, and enforcement Information/Education: for home security audits, self-defense, anti-theft precautions, and basic personal safety Personal and College Safety concerns Any issues to do with Lockers Walk Safe: provides escorts for faculty, staff, and students to any areas on campus, residence, and homes in the near vicinity Emergency Phones: located in strategic areas around the College providing a direct link Community and Social Service Management Student Handbook Page 23

24 to Security Services Security: at events on campus including any CSI pub night and Convocation Ceremonies For contact information at the various campuses for Conestoga Security, please click here. Basic Safety Theft, tampering, loss and/or destruction of college equipment is a serious offence. Theft of personal or college equipment should be reported to security services immediately. Students found stealing or tampering with college property will be dealt with under the student code of conduct and may also face criminal charges. Students can review all policies and procedures and emergency guides on the College website. Emergency Telephone Messages It may be necessary for family members to contact a student in an emergency situation. Family members need to know the program name/course and campus to which the student is registered in, to aid Security in locating the student. This information will be required when the family member calls. Please have family members contact Security directly at ext only if it is an emergency. After Hours Access Policy & Parking The College hours of operation at the Doon campus are 7:00AM to 11:00PM. Conestoga College recognizes that in some programs of study, students may require after-hours access to classrooms and labs. The college maintains this after-hours access in accordance with the academic needs of individual programs. The after-hours access is a privilege, not a right. Note: Parking at all college campuses parking lots are free after 4:00 p.m. If after-hours access is required, faculty must contact security in advance, with the student(s) name, ID number, and program information, along with signed paperwork approving this access. The guidelines are students must: Be in the designated room with another person who you know Inform security immediately of any out-of-the normal situations Have student identification card available Notify security upon departure Not move classroom furniture Community and Social Service Management Student Handbook Page 24