MIS Information Systems for Management The University of Manitoba, I.H. Asper School of Business Department of Accounting and Finance
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1 MIS Information Systems for Management The University of Manitoba, I.H. Asper School of Business Department of Accounting and Finance Course Outline Term 2 (Regular Session ), Sections A01-A02 Instructor: Campus Office: Classes: Office Hours: Home Page: Textbook Textbook for Lab Dr. Mary Brabston 432 Drake Centre Phone: A01 11:30 a.m. 12:45 p.m., MW, 107 Drake Centre A02 4:00 p.m. 5:15 p.m., MW, 117 Drake Centre 9:30 9:45 a.m. MW, 3:15-3:45 p.m. MW, 2:00-3:0 p.m., M and by appointment. Mary_Brabston@umanitoba.ca Laudon, K.C., J.P. Laudon, and M.E. Brabston Management Information Systems: Managing the Digital Firm, 6 th Canadian Edition, Toronto: Pearson Education Canada Inc. You MUST use this edition. Go Access 2010 and Go Excel 2010, shrink-wrapped, Pearson Education, Online Class Materials Class materials (e.g., syllabus, PPT slides, and assignments) will be posted on D2L. Please check frequently for new information. PPT slides will be available for download on D2L 24 hours before the relevant class period. URL: Use my U of M address listed above or the function in D2L. OVERVIEW Today, information technology (IT) and information systems (IS) are embedded in all functional areas of the firm (from accounting to marketing to operations to human resources). The convergence of processes and technologies for accessing, gathering, analyzing, and presenting information is often referred to as information and communications technologies (ICT). (IS and IT are known collectively as IST; we may use the terms ICT or IST interchangeably, depending on the context.) Many organizations also use IST to add value to products or services. In some cases, firms have even used IST to gain massive advantages over competitors, which are then typically forced to follow with similar technology just to survive. Regardless of your field of specialization, the type of organization you expect to work in, or what kind of job you might hold, developing and maintaining a sufficient understanding of the Page 1 of 9
2 relationship between IST and organizational performance will have important implications for your career. This course introduces aspects of IST from a business perspective. Our objective is to answer the question: What do I need to know about IST to make good management decisions? To answer this question, we will examine three aspects of IST management: Exploring and understanding the organizational foundations of IS and its emerging strategic role in business, focusing on its relationship to organizational, managerial, ethical and social issues; Understanding the technical foundations of IT in terms of hardware, software, data and databases, functionality, capabilities, and limitations; and Understanding the design, development, adoption, use, and management of IS. Specific concepts will be highlighted during the course. This coverage will also provide an appreciation of the major challenges that we face today in designing, developing, applying and managing IST effectively. This course is primarily intended for students with little background in IST. For those who have some previous experience in this area, the course can serve as an update or systematic review of IST concepts that are relevant and important in business today. To facilitate the achievement of course goals and to improve end user computing skills, there are two assignments to be completed by teams of four (4) students and sets of exercises to be completed individually. There are also MS Access and MS Excel labs offered the first six weeks of the course. Attendance is mandatory for these sessions, and students MUST attend the lab that corresponds with their section number. Failure to achieve 50% marks in these labs will result in an F for the entire course. The lab instructor will explain more about the labs during the lab sessions. There are also lab sessions at the end of the course in enterprise-wide software use. Each session will have an exercise to be completed individually. Again, attendance is mandatory. Database Management (Data diagramming and Microsoft Access) (10%): Teams of four (4) students will design and create a database relating to an organization and its data needs. Teams will also create queries and appropriate reports to meet the needs of the organization. Decision Making (with Microsoft Excel) (10%): Teams of four (4) students will decide and explain which projects should be funded for an organization. Teams will need to use Excel to support their decision making. Enterprise-wide (SAP) (3%): The SAP exercises will be completed during the SAP lab sessions at the end of the course. These exercises will be completed by individual students, not teams. TEACHING PHILOSOPHY We believe that to be successful, each student must ultimately take on the responsibility for his or her learning. Only in doing so and by being an active learner, will the student truly learn the Page 2 of 9
3 material that is taught. Our goal, therefore, as teachers is to do our best to guide students through the different topics of the course and to help to facilitate this learning. We will also try to make learning enjoyable as well as interesting and engaging. You are strongly encouraged to attend all classes. Some exam questions will be based on material, particularly recent IST developments, introduced in the classroom. Moreover, class discussions should give you a good idea of what topics will be emphasized and how to think about IST in organizations. In addition, participation counts toward your final mark. You cannot receive participation marks if you are not present in class. As many of you know, our faculty has set eight curriculum wide learning goals. Each course in our curriculum addresses at least one of these goals. In MIS 2000, we address the following goals: Goal Ethics Internationalization Communications Team work Critical Thinking Curriculum-wide Learning Goals Learning Outcome Students will have a broad overview of ethical issues concerning computers, information, and information issues. Students will understand the strategic, management and development issues involved in creating and running international information systems. Students will write portions of two assignments and will answer short discussion questions on both examinations. Students will also participate in class discussions. Students will complete two of their class projects as teams. Students will exercise critical thinking skills in in-class discussions, on two examinations, and in the three projects they will complete. EVALUATION Your final grade will be based on the following: Deliverable Percentage Assignments (see Course Schedule) 20.0% Participation 4.0% ERP/SAP exercises 3.0% Access/Excel lab 8% Mid-term Examination 30% Final Examination (cumulative) 35% Your final grade will be assigned based on your performance relative to other students in MIS 2000 across sections A01 and A02, i.e., a curve will be applied. Page 3 of 9
4 COURSE POLICY Assignments All assignments are due on the date and time specified on the course schedule contained in this document. Any request for postponing an assignment submission must be made at least 48 hours before the deadline and must involve unusual circumstances. There is a ten percent (10%) penalty per day for late assignments, starting the minute the assignment is due. All assignments must be completed satisfactorily by the last day of class in order to pass the course. Teams can only be composed of students from the same section. Exams Students who receive less than 50% (weighted average) on the midterm and final examinations will be assigned a grade of F for the semester. Students who miss the midterm will receive a mark of zero unless a valid medical excuse with supporting written documentation is presented. A copy of the I.H. Asper School of Business/Faculty of Management Medical Absenteeism Form is attached to this syllabus; this form details the information required for a medical excuse. If you do not use the form itself, then other documentation must contain all of this information. No make-up exams will be scheduled; students with valid medical excuses who miss the midterm will have that component's weight in the overall mark added to the final examination's weight. All medical excuses are subject to validation by the doctor s office. With regard to final exams, students are reminded that they must remain available during the entire examination period. Make-up exams can be given only in extremely rare situations (e.g., a very serious illness or death of a family member). Electronic devices of any kind are not permitted to be in the possession of any student during any exam. ALL electronic devices must be left at the door or with the invigilator. Any student found in possession of an electronic device (for example, cell phone, smart phone, smart watch, calculator, dictionary, translator, personal digital assistant, MP3 player, ipod, etc.) will be debarred from the examination and will receive a mark of 0 for the examination. The final examination for this course is cumulative; that is, it contains material that was covered before the midterm examination. Participation Students who miss more than six classes will be debarred from the course, resulting in an F in the course. Four percent of the semester mark is based on your participation in classes. You have to be in class to participate. Mere attendance, however, does not count at all toward participation. Students have to contribute to discussions and other in-class activities to earn participation marks. Student participation must be cogent and specific and must relate to the topic being discussed. Merely echoing another student s comments (or those of the instructor) Page 4 of 9
5 does not count for participation. Participation marks can range from 1 to +1 for a given day or activity. Disruptive behaviour (e.g., talking to other students during class, using , or surfing the Web during class, being late for class, leaving class early without advance notice, etc.) counts as negative participation marks. Therefore, it is possible for a student to earn a negative participation mark for a particular class. Students caught surfing the Web or using their computers for other than class purposes (approved by the professor) may also be debarred from the course, resulting in an F for the course. Students must display their nameplates to receive credit for attendance or participation. Students caught surfing the Web or using their computers or other electronic devices for other than class purposes (approved by the professor) may also be debarred from the class, meaning an F in the course. All you send to me must have a subject line that starts with MIS 2000, Section #A0 (your section number), and the topic of the ; for example, a subject line that reads MIS 2000, Section #A02, Question on Excel Assignment. Otherwise, your s may wind up in my Junk folder. If you are a student at the UofM you must send all s from your UofM account. All official notices from the University will be sent to your UofM account and be aware that certain University electronic communications may be time-critical. Students are responsible for checking their University account on a regular basis in order to stay current with University communications. For assistance with your university or to activate your account, please contact the IST Help and Solutions Centre: Remember to include your full name, student number and faculty in all correspondence. For more information visit: Academic Integrity It is critical to the reputation of the I.H. Asper School of Business and of our degrees that everyone associated with our faculty behave with the highest academic integrity. As the faculty that helps create business and government leaders, we have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of Manitoba General Calendar addresses the issue of academic dishonesty under the heading "Plagiarism and Cheating." Specifically, acts of academic dishonesty include, but are not limited to: Page 5 of 9
6 using the exact words of a published or unpublished author without quotation marks and without referencing the source of these words; duplicating a table, graph or diagram, in whole or in part, without referencing the source; paraphrasing the conceptual framework, research design, interpretation, or any other ideas of another person, whether written or verbal (e.g., personal communications, ideas from a verbal presentation) without referencing the source copying the answers of another student in any test, examination, or take-home assignment; providing answers to another student in any test, examination, or take-home assignment; taking any unauthorized materials into an examination or term test (crib notes); impersonating another student or allowing another person to impersonate oneself for the purpose of submitting academic work or writing any test or examination; stealing or mutilating library materials; accessing tests prior to the time and date of the sitting; changing name or answer(s) on a test after that test has been graded and returned; submitting the same paper or portions thereof for more than one assignment, without discussions with the instructors involved. Group Projects and Group Work Many courses in the I.H. Asper School of Business require group projects. Students should be aware that group projects are subject to the same rules regarding academic dishonesty. Because of the unique nature of group projects, all group members should exercise special care to insure that the group project does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly accountable unless the violation can be attributed to a specific individual(s). Some courses, while not requiring group projects, encourage students to work together in groups (or at least do not prohibit it) before submitting individual assignments. Students are encouraged to discuss this issue as it is related to academic integrity with their instructor to avoid violating this policy. In the I.H. Asper School of Business, all suspected cases of academic dishonesty are passed to the Dean's office in order to ensure consistency of treatment. Students with Disabilities Any student who, because of a disability of any kind, may require some special arrangements in order to meet course requirements should contact either Student Accessibility Services at or the instructor as soon as possible to make the necessary accommodations. Page 6 of 9
7 COURSE SCHEDULE Date Topics & Readings Assignments & Other Info Jan. Feb. Mar. 6 Introduction to Course Virtual Learning Commons Section on Writing Handouts: Nameplates A01: First day of Access & Excel labs. 8 Chapter 1: ISs in Global Business Today Form teams of 4 for the 2 team assignments. A02: First day of Access & Excel labs. 13 Chapter 2: How Businesses Use ISs Team lists, word-processed, with contact information (name, , & phone) to be turned in at the beginning of class. 15 Chapter 3: ISs, Organizations, & Strategy 20 NO CLASS!!!! Time will be made up during the midterm examination. 22 Chapter 6: Databases & Information Management If this is your lab day, the lab will still be held; be there. 27 Data Diagramming Tutorial Database Assignment starts. 29 Chapter 5: IT Infrastructure and Emerging Tech: Part 1 3 Chapter 5: IT Infrastructure and Emerging Tech: Part 2 5 Chapter 7: Telecommunications, the Internet & Wireless Technology 10 NO CLASS!!!! Database Assignment due in room 319 by 4:00 p.m. 11 Midterm Exam: 2 hours, 5:30-7:30 p.m. Location: 122 Drake. No electronic devices of ANY kind will be permitted. No regular class period. Covers Chapters 1-7. Room 343 Drake Centre. 12 Chapter 8: Securing ISs 17 SEMESTER BREAK!!! 19 SEMESTER BREAK!!! 24 Chapter 9: Enterprise Applications 26 Chapter 12: Enhancing Decision Making 31 Review Midterm Examination 5 Chapter 11: Managing Knowledge Bring pencils, erasers, pens, student ID. No electronic devices of any kind are permitted. 10 Chapter 10: E-Commerce Decision Making Assignment starts. 12 Chapter 9: Systems Development 17 Chapter 13: Developing ISs 19 Chapter 14: Project Management, Business Value, & Managing Change Last Day for Voluntary Withdrawal is March 19. Page 7 of 9
8 Apr. May 24 Chapter 15: Managing Global Systems Decision Making Assignment due at the beginning of class. 29 Chapter 4: Social, Legal, & Ethical Issues 31 ERP/SAP Lab Chapter 9: Enterprise Applications to Manage Supply Chains & Respond to Customers 2 ERP/SAP Lab 7 ERP/SAP Lab 9 Guest Panel: What do MIS jobs look like? Last class: Course Summary and Preparation for the final exam TBA Final Exam: TBA NOTE: No electronic devices of ANY kind will be permitted. 16 Deferred Final Exam: Only with authorization of Undergraduate Program Office; 2:00-5:00 p.m.; Place TBA. We will meet in the Scotiabank Computer Laboratory through April 7. Bring pencils, erasers, pens, student ID. No electronic devices of ANY kind will be permitted. Updated on December 17, 2013 Page 8 of 9
9 Student Identification: (please print clearly) UNIVERSITY OF MANITOBA Faculty of Management Medical Absenteeism Form Last Name First Name Middle Initial U of M Student Identification Number I hereby authorize to verify with the attending physician or his/her (Name of Instructor/Administrator) staff or colleagues that the contents of this form are true. Student s Signature Date To be completed by the attending physician: (after the above section is completed) Physician s Last Name (please print clearly) Physician s First Name Middle Initial Street Address City, Province Postal Code Telephone Number Fax Number To the attention of the physician: Your evaluation of the student s condition is being used for the purpose of determining whether or not the student has a valid reason to miss an important exam or assignment. Your professional evaluation is necessary to ensure that only valid cases are excused. I certify that the nature of the student s condition is severe enough to prevent the student from taking an exam or completing an assignment. If requested, my associates or I will verify for the above-named instructor/administrator that this information is accurate. The student s condition will likely span the following dates: (indicate start date) until (indicate end date) Physician s Signature Date Notes to physician: Please make a note in the student/patient s file indicating that the student has given the above-named instructor/administrator permission to verify with you, your staff, or your colleagues, that the information contained on this form is correct. Thank you for your professional evaluation of this student s condition. PLEASE ATTACH THIS FORM TO YOUR REGULAR OFFICE STATIONERY THAT INDICATES THE STUDENT VISITED YOUR OFFICE. Note to student: The use of this form is at the option of the student. However, in order to obtain an excused absence for an assignment or exam, the student must obtain a doctor s certification that the student s condition is severe enough to prevent the student from taking the exam or completing the assignment. It is NOT SUFFICIENT to provide a note that only indicates the student visited the doctor s office.
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