SECURITY GUARD O W N E R S M A N U A L
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1 SECURITYGUARD O W N E R S M A N U A L
2 Australia New Zealand WE CARE Copyright by Ness Security Products July 1998 To the best of our knowledge the information contained in this manual is correct at the time of going to print. Ness Security Products or it s suppliers reserve the right to make changes to the features and specifications at any time and without prior notice in the course of product development.
3 PAGE TABLE OF CTENTS Back Introduction SecurityGuard Overview Override switch Glossary of Terminology Symbols Used Typical SecurityGuard Alarm System Peripheral Devices Radio Key PIR Detector Reed Switch Operating your Alarm Arm / Disarm Emergency / Panic Home Low battery SecurityGuard, battery charging Changing Batteries Radio Key PIR Detector Reed Switch Miscellaneous Alarms and Warnings Alarm Tamper Check Detectors Fault Dialler Detector Setup Options Chime Detectors (24 Hour Detectors) Operating Mode summary Maintenance Troubleshooting Summary of Operation and Displays 3
4 INTRODUCTI Thank you for purchasing your SecurityGuardII intruder alarm system. SecurityGuardII is a revolutionary new radio based alarm system which has been built to the highest quality standards possible and complies with the Australian Standard for Intruder Alarm systems AS2201, United Kingdom Standard BS4737 & BS6799 and Canada C22.2 CSAN M-1983 SecurityGuardII has been designed specifically to keep your family, yourself and your valuables under constant guard and give you peace of mind for their safety. SecurityGuardII works tirelessly 24 Hours a day whether you are at home or away protecting the things that you value the most. SecurityGuard is the result of many years of experience and research in the personal and home security industry. The system is operated very easily using the pocket size Radio Key and the friendly seven segment display but SecurityGuard s apparent simplicity belies the powerful, sophisticated electronic system which provides features not found on many systems. Testament to the sophistication and innovative design of SecurityGuardII was the awarding of the coveted Australian Design Award to SecurityGuard in 1992 and again in SECURITYGUARD FEATURES{ A very loud inbuilt siren An infra-red movement detector Long-life rechargeable battery Water proof Radio Key remote control Additional Reed Switches as required Panic alarm on the Radio Key Additional infra-red detectors as required Additional Radio Keys as required External Siren and optional Strobe (if fitted) Home mode Optional Telephone Dialler SecurityGuardII is unobtrusive and stylish yet is very robust being made of an extremely tough polycarbonate. When positioned correctly SecurityGuard s inbuilt infra-red movement detector will detect movement in an area of up to 12 metres x 12 metres. Research has shown that most intruders are frightened off once they realise they have been detected. For this reason, SecurityGuard has been designed with a very loud siren to scare intruders and alert your neighbours. Used and maintained correctly SecurityGuardII will provide you with years of trouble free operation. We are confident in predicting that you will be so impressed by your SecurityGuardII alarm system that you will want to recommend one to your friends and family. 4
5 SECURITYGUARD II Siren O.K. / BATTERY CHARGE LIGHT Flashes briefly every 5 seconds if the battery is charged and SecurityGuard is functioning correctly. Flashes every 2 seconds in Home Mode. On constantly and blink off every 5 seconds while battery is charging. BATTERY CHARGER Used to charge SecurityGuard s battery. This low voltage device does not have any dangerous voltages at it s plug connected to SecurityGuard. DO NOT use the charger on any other appliance as damage to the appliance or charger may occur. Power Outlet O.K. Light BATTERY The internal rechargeable battery will run SecurityGuard for around 3 to 4 months under normal operating conditions, before it requires recharging. Status Display Battery Charger SIREN Detector Charging Plug The extremely loud siren sounds if an intruder is detected or a Radio Key emergency button is pressed. It is also used to give you various Beep warnings. EMERGENCY OVERRIDE KEY SWITCH In case you lose your Radio Key or you cannot stop the Siren on your SecurityGuard with your Radio Key then the Override Keyswitch on the bottom of the SecurityGuard can be used to totally disable SecurityGuard. Two keys are supplied and should be kept in a safe place. Note that the Keyswitch cannot be used to Arm and Disarm SecurityGuard. It completely disables SecurityGuard when it is turned off. STATUS DISPLAY A very bright, red, dual 7 segment display which is used to display the status of SecurityGuard and provide various warnings for conditions such as Low batteries etc. DETECTOR An inbuilt Infra-Red detector used to detect movement from intruders in an area of up to 12 metres x 12 metres. The illustration above shows the keyswitch in the position (SecurityGuard Disabled). If you have turned the Keyswitch off and back on again wait at least 5 minutes after turning on before you ARM SecurityGuard, to allow the inbuilt PIR to settle otherwise false alarms may occur. WARNING: Do not press any Radio Key buttons until the display has stopped flashing. If you turned your Keyswitch off because you had a problem and the problem still exists after you have turned back on, then contact the service number you 5
6 GLOSSARY OF TERMINOLOGY The following is a compilation of the terminology used throughout this manual and a short explanation of the terms. Words of interest are written in Italics. The microcomputer based SecurityGuard forms the heart of your security system. Your Radio Key is a pocket sized device which transmits an encoded radio signal to tell the SecurityGuard to go into one of three operating modes; Arm, Disarm or Home. Additionally the Radio Key can tell the SecurityGuard to create an Emergency Alarm at any time. Additional detection devices called Passive Infra-Red Detectors (or P.I.R.s for short) can detect the movement of an intruder by sensing their body heat. P.I.R.s are used to cover various critical areas of your premises where an intruder might enter or trespass and will transmit an encoded radio signal to tell SecurityGuard that there is movement present. Reed Switches are detection devices which attach to doors and windows and are used to detect if a door or window has opened. A Reed Switch is made up of two parts; A Magnet which normally attaches to the moving portion of the door or window and a Reed which detects the presence or absence of the magnet. The Reed Switch transmits an encoded radio signal to tell SecurityGuard that a door or window has been opened. Your SecurityGuard is said to be Armed or on when it allows all P.I.R. and Reed Switches to cause a full Alarm. Your SecurityGuard is said to be in Home mode when it allows only selected P.I.R. or Reed Switches to cause an Alarm. This is normally the case when you are home and wish to have part of your alarm active and part of it inactive to allow freedom of movement in that area. At all other times your SecurityGuard is said to be Disarmed or off when it does not allow any P.I.R. and Reed Switches to cause a full alarm. When leaving your premises Arm your SecurityGuard using your Radio Key to enable it to detect intruders and generate an alarm. SecurityGuard will ignore detection devices for the Exit Time to enable you to depart your premises without triggering an alarm. An Emergency Alarm or Panic can be created by pressing the side lever on any Radio Key for 2 seconds, an Emergency Alarm will sound the sirens in the same manner that a normal Alarm does. An Emergency Alarm can be used to scare intruders or alert friends or neighbours. The SecurityGuard is fitted with a Rechargeable Battery which will normally run SecurityGuard for around 3 to 4 months before requiring recharging. A Battery Charger is provided which plugs into the SecurityGuard and plugs into a standard power point to recharge your battery as required. The SecurityGuard displays all information by way of its Status Display. The Status Display is a very bright, red, dual 7 segment display which it can be seen from anywhere in the same room as the SecurityGuard and will display conditions such as status (Armed, Disarmed etc.) and warnings such as Low Battery etc. At other times your SecurityGuard may have been programmed for one or more Reed Switches or P.I.R. Detectors sound a Chime warning. A Chime warning has a lower priority than an Alarm and therefore the SecurityGuard will only sound a series of beeps from it s siren. Chime can be used for things such as front door alarms, pool gates, studies etc. SYMBOLS USED IN THIS MANUAL Single Beep Three Beeps Double Beeps Chime Alarm When you enter the premises the SecurityGuard will delay an alarm for a short Entry Time. Failure to Disarm SecurityGuard before this time will cause an alarm. Alternatively you can Disarm from outside the premises in which case no Entry Time is required. An Alarm will cause the SecurityGuard Siren and External Siren to sound. The Sirens will sound for up to 5 minutes unless a Disarm signal is received from a Radio Key in which case the Siren will stop immediately. An optional Strobe Light will flash on the External Siren cover as a visible warning of an Alarm and continue flashing for one hour. Button Press Radio Transmission Light on or flashing The External Siren has an inbuilt Tamper Switch which will cause an Alarm if an unauthorised attempt is made to disconnect the Siren. Siren Display 6
7 TYPICAL SECURITYGUARD ALARM SYSTEM THE FOLLOWING DRAWING SHOWS A TYPICAL SYSTEM. Outside Siren Optional Extra P.I.Rs Radio Keys Power Outlet to telephone line Optional Extra Reed Switches Battery Charger Optional Dialler SECURITYGUARD The microcomputer based heart of your Security system. REED SWITCH An alarm device used to sense the opening of a door or window and transmits an alarm back to SecurityGuard. RADIO KEY Pocket sized radio transmitter device used to operate your alarm. SIREN COVER An outside secure housing for the siren which alerts neighbours. STROBE An optional flashing light to alert police and neighbours. PIR An alarm device which senses movement by detecting body heat and transmits an alarm back to SecurityGuard. DIALLER A Device which connects to the telephone line to transmit alarm information to a Central Monitoring station. 7
8 RADIO KEY The Radio Key is your means of controlling SecurityGuard. It does this by sending an encoded radio signal which is deciphered by SecurityGuard. The Radio Key is fully waterproof and uses a long life Lithium battery which under normal use will last approximately 2 years*. You can control your SecurityGuard with up to 8 individual Radio Keys each with their own unique high security codes programmed into SecurityGuard. All of your Radio Keys can be used to; Arm, Disarm or turn SecurityGuards Home mode on. All radio keys can also create an Emergency Alarm at SecurityGuard. BATTERY The Radio Key uses a 3 Volt Lithium Coin Cell, we recommend the following brands; Panasonic CR 2016 Sony CR 2016 or equivalents. OK LIGHT Button Press once to ARM SecurityGuard. Press twice within 3 seconds to place SecurityGuard into HOME mode. Button EMERGENCY PANIC BUTT Press once to DISARM SecurityGuard or to stop an ALARM. EMERGENCY PANIC BUTT Press this button for at least 2 seconds to create an Emergency Alarm. ( This button has an inbuilt delay to minimise the chance of false activations from accidental pushes of the button). INTERNATIAL RADIO KEY OK LIGHT The light illuminates when the Radio Key is transmitting a signal. If the light flashes or does not illuminate then the battery may be low or flat. Under these conditions your Radio Key will still operate, although with possible reduced radio range. You should change the battery as soon as possible. This key uses a 12V lighter style battery, we recommend that you only use alkaline type batteries, Duracell Energiser or equivalents. MN21 A23 SecurityGuard will normally warn you of a low battery in your Radio Key. Some models of Radio Key have a different location for the OK Light. * 1 year for the International Key Should you mislay a Radio Key or you require an extra Key, contact the service number you were provided with at the time of installing to arrange the supply of a new Key and have your SecurityGuard reprogrammed to ignore the lost Key and to recognise the new Radio Key. 8
9 PASSIVE INFRA-RED DETECTOR PIR SENSORS OPTIAL PIR OPERATI PIR detectors are able to sense movement by detecting small changes of Infra-red energy in the area that they are looking at. PIR detectors use special filters which are tuned to the Infra-red energy produced by human beings, they use advanced lenses to gather the Infra-red energy in a room and focus it back to a sensor inside the unit. SLEEP MODE Your PIR detectors are always active by scanning their area for movement. To conserve battery life and to limit unwanted radio transmissions the PIR waits until all movement in the room has ceased for at least 4 minutes before it transmits an alarm message to the SecurityGuard. Thus constant movement in a room will not cause constant alarm messages to be sent and battery power is conserved. Note - Although an alarm message is sent by the PIR, the SecurityGuard determines if it should sound a siren or not depending on whether it is Armed or Disarmed. RED ALARM LIGHT Illuminates for 5 seconds whenever an Alarm message is being transmitted to the SecurityGuard. (There must be no movement in the room for at least 4 minutes before an Alarm message will be sent). Flashes when an Alarm is transmitted and the battery is low. LENS The lens directs Infra-red energy to the sensor inside the unit. Keep the lens clean at all times. DO NOT PAINT! LOW BATTERY The Red Alarm Light will change from a steady light to a flashing light when the battery is low. SecurityGuard will warn you when the battery is low and needs replacing. You should replace the battery as soon as possible after the warning. The PIR uses a special 9 Volt Lithium battery which should provide a battery life of between 2 and 3 years. We recommend you only use a Lithium battery as a replacement. The life of other types of batteries such as Alkaline is several times less than a Lithium. Ultralife U9VL or equivalent. COVER CLIPS These are used to hold the cover of the sensor. To release the cover of the sensor when changing the battery, use a small screwdriver to gently lever the cover off the base to overcome the clips. (see changing batteries) Alarm Light INTERNATIAL PIR These are used to open the cover of the sensor. To release the cover use the tip of a pen or a small screwdriver to depress these clips Lens Cover Clips WARNING Infra-red energy will not pass through solid objects. Do not place furniture etc. in front of the PIR. Do not place heaters or similar devices close to your PIR sensors, as the heat generates Infra-red energy and may cause false alarms when you have ARMED your SecurityGuard. 9
10 REED SWITCH DETECTI DEVICES (OPTIAL) OPTIAL REED SWITCH OPERATI Reed switches are able to detect the opening of doors and windows by detecting the presence or absence of a magnet. The Reed Switch is made up of two pieces; A magnet which normally is placed on the moving part of a door or window and the Reed which is housed inside the main unit. Your Reed Switch is always active checking to see if the door or window that it is installed on has opened. When the Reed Switch senses an opening it transmits a coded Alarm message back to Securityguard and Securityguard then determines what it should do with the message i.e. It may choose to sound an Alarm or sound a Chime depending on whether it is Armed, Disarmed or in Home mode. The Reed switch will transmit an Alarm message to tell Securityguard when a door or window is opened and again when it is closed. REED SWITCHES RED ALARM LED Illuminates for 5 seconds whenever an Alarm message is being transmitted to the Securityguard (An Alarm message is transmitted when the door or window is opened and also closed again). Flashes or will not illuminate when battery is low. MAGNET A small magnet housed inside a plastic case, normally mounted on the moving part of a door or window. REED SWITCH The Reed and the main electronics are housed in the larger plastics. The Reed senses the presence or absence of the magnet and transmits an Alarm message accordingly. The Shock Reed can also detect an attack on surfaces such as windows, doors, walls etc by the addition of external shock sensors. MINI REED Red Alarm Led Magnet Magnet SHOCK REED Red Alarm Led Cover Clip LOW BATTERY The red alarm led will not illuminate when the battery is low and requires replacing. Securityguard will warn you when the battery is low. Although the Reed Switch will still function when the battery is low you should replace the battery as soon as possible after a low battery warning. The Reed Switches uses special Lithium batteries which should give a battery life of between 2 an 3 years under average usage. We recommend you only use a Lithium battery as a replacement. The life of other types of batteries such as Alkaline is several times less than a Lithium. Shock Reed Mini Reed Ultralife U9VL or equivalent. CR2032 Lithium. Reed Switch separated Red Alarm Led activated COVER CLIP This is used to open the cover of the Reed Switch to change the battery. Lever upwards with your thumb or finger. NOTE The Battery life of your Reed Switch is directly related to the number of times that it is opened and closed. For the Shock Reed the Battery will last about 3 years if the Reed Switch is opened and closed approx times or about 24 times a day and about 2 years if the Reed Switch is opened and closed about 35 times a day. The Mini Reed battery will last about three years if it is activated twice a day. Unnecessary opening and closing a window or door on which the Reed Switch is installed will diminish the battery life. 10
11 OPERATING YOUR ALARM ARMING To Arm your SecurityGuard press the Radio Key. button on any Your SecurityGuard will Beep once and will be displayed. Your SecurityGuard will be programmed with a short Exit Time, this allows you to depart your premises without triggering an alarm. Your SecurityGuard will Beep once more to warn that Exit Time has finished and it is now ready to detect intruders. OTHER WARNINGS When you Disarm your SecurityGuard it may have some warnings to give you. SecurityGuard will alert you by sounding a series of Beeps or double beeps instead of the normal 3 Beeps and a message will be displayed accordingly. The warnings may be for Low Battery or Alarms, these are fully explained later in this manual. DISARMING To Disarm your SecurityGuard press the any Radio Key. button on Your SecurityGuard will Beep three times and will be displayed. When Disarmed the O.K. light will flash once every 5 seconds to indicate that SecurityGuard is happy and all is O.K. If the Battery Charger is plugged in the O.K. light will be on constantly and blink off once every 5 seconds. The Display will remain flashing for 5 minutes after you Disarm, you may choose to stop the display by pressing once. You can also recall warning displays at any time by simply pressing again, this will bring the flashing display back for another 5 minutes. Clear When SecurityGuard has more than one warning to give, pressing the button repeatedly will cycle you through the displays. OPTIAL Your outside siren may beep when you Arm and Disarm if programmed. If a Strobe light is fitted to your outside siren, it will flash briefly when you Arm and Disarm 11
12 OPERATING YOUR ALARM EMERGENCY OR PANIC In case of emergency you can sound the siren immediately to alert neighbours or to scare away intruders by pressing the small Panic button on any Radio Key for at least 2 seconds. (The Panic button has an inbuilt delay to minimise the chance of creating accidental alarms). TO TURN THE SIREN Press the button on any Radio Key When the siren has stopped SecurityGuard will flash the number of the Radio Key which caused the alarm along with a for panic. This is handy if a Radio Key has accidentally triggered your alarm and you are not sure which Key caused it. The inside and outside siren will sound and the strobe (if fitted) will flash. Example If Radio Key number 2 caused the Panic alarm then SecurityGuard will flash for 5 minutes. As with all SecurityGuard displays, you may choose to clear or recall the display at any time by pressing. OPTIAL SILENT PANIC If you have an optional dialler fitted then your SecurityGuard may be programmed not to sound the sirens when you press your Panic Button. If this is the case then your SecurityGuard will send an Emergency message to an Alarm Monitoring Base Station via the telephone line and the Alarm monitoring station will action the alarm as required by you. This may be useful in home Medical applications where emergency assistance can be summonsed by the carrier of a Radio Key whenever they are in difficulties. NOTE Each one of your Radio Keys has been allocated a number from 1 to 8. This number is used to identify things like which Key has a Low Battery or caused a Panic Alarm. The Radio Key Number and user name are listed in the table on the back of this manual. 12
13 OPERATING YOUR ALARM OPTIAL HOME MODE Your SecurityGuard alarm system may be programmed to operate a Homemode. Home mode allows some Detection devices (PIRs and Reed Switches) to cause an alarm while other detection devices are ignored. This is normally used while you are at home and want certain areas of your home secure while you are there. To place SecurityGuard in Home mode Press the button on any Radio Key twice within 3 seconds. ALARMS Your SecurityGuard will be programmed to sound one of two types of Alarm in Home mode, when a home detector is triggered; Full Alarm Home Chime Where the normal Alarm siren will sound for up to 5 minutes. Where your SecurityGuard will sound a low volume two-tone siren for 5 seconds whenever a Home detection device is triggered. or DISARMING To turn SecurityGuard Off or to stop any alarms that have happened in Home mode Press on any Radio Key once. SecurityGuard will beep 3 times and will be displayed. Your SecurityGuard will beep 5 times and will be displayed thereafter, the O.K. light will flash once every 2 seconds to indicate SecurityGuard is in Home mode. If the battery charger is plugged in and the O.K. light is illuminated constantly it will blink off every 2 seconds to indicate SecurityGuard is in Home Mode. Note - Exit Time applies to Home mode as per normal Arming, therefore one extra beep will sound at the end of Exit time. NOTE The detection devices required to be in Home Mode will be set by your technician at the time of installation Refer to the table on the back page for home detectors. 13
14 BATTERY CHARGING BATTERY CHARGING SecurityGuards battery should only need charging every 3 to 4 months under normal usage. SecurityGuard will warn you when it s battery needs charging by sounding a series of double beeps for 3 seconds when you Disarm after the normal 3 beeps SecurityGuard will also flash on it s display for 5 minutes. (As with all SecurityGuard displays you may choose to stop the display before the 5 minutes by pressing on any Radio Key). Although SecurityGuard may only need charging every 3 to 4 months you may intend to be away for extended periods of time and you may not be sure when you last charged SecurityGuard. SecurityGuard has been designed to safely leave the charger connected permanently so you may wish to leave the charger plugged in for the time you are away or if it is more convenient you may wish to leave it permanently connected. When SecurityGuard has a low battery it will continue to function normally for up to a week, however you should charge SecurityGuard as soon as possible. Plug your Charger into the bottom of your SecurityGuard and into the nearest power point. Display is clear WHEN YOU PLUG IN THE CHARGER The O.K. / Battery Charge light will illuminate constantly and blink off every 5 seconds. The Lo display will extinguish, to indicate that the battery is charging. When the battery is fully charged the O.K. light will revert back to it s normal blink on every 5 seconds and the charger may be disconnected. The battery will take approximately 24 hours to fully charge. NOTE There are no dangerous voltages present at your charger and it is quite safe to handle, however please keep it away from excessive moisture as damage may occur to the charger. Keep the charger plug clean and always inspect it before plugging into SecurityGuard to ensure that no dust or other material has collected inside. 14
15 RADIO KEY LOW BATTERY RADIO KEY LOW BATTERY SecurityGuard will warn you when a Radio Key which has operated recently has a Low Battery. The Low Battery warning is normally given when SecurityGuard is Disarmed. SecurityGuard will flash the Radio Key number for 5 minutes along with a on it s display and will sound a series of double beeps for 3 seconds to warn of the problem. TO REPLACE BATTERY 1. Using a coin, turn the Battery cover anticlockwise and remove. 2. Lever the battery out with a small screwdriver or knife. 3. Replace the Battery with a 3 Volt Lithium type; Panasonic CR2016 Sony CR2016 Ensure the battery is the correct way in with the + side facing up. 4. Re-assemble the Battery cover making sure that the dot on the Battery cover matches the dot on the key and turn cover clockwise to tighten. Example If Radio Key number 3 (User 3.) has a Low Battery then SecurityGuard will flash for 5 minutes and double beep for 3 seconds at Disarm. (As with all SecurityGuard displays you may choose to stop the display before the 5 minutes by pressing on any Radio Key). INTERNATIAL KEY 1. Glide battery hatch off. You may need to use a small screwdriver or knife to help lever, the hatch off. 2. Replace the battery with a 12 Volt alkaline type battery; Duracell Energiser Vinnic MN21 or equivalents. A23 L1028 Ensure the Battery is in the correct way, you can test this by pressing the button and checking that the light illuminates before re-assembling the Radio Key. 3. Re-assemble the battery hatch. The O.K. light on the Radio Key will flash or not illuminate when there is a Low battery, however the Radio Key should still function for some time. Some models of Radio Key have a different location for the OK Light. NOTE Each one of your Radio Keys has been allocated a number from 1 to 8. This number is used to identify things like which Key has a Low Battery or caused a Panic Alarm. The Radio Key Number and user name are listed in a table on the back of this manual. 15 After replacing the Radio Key battery, test that the Radio key is functioning correctly by Arming and Disarming your SecurityGuard and checking that the O.K. light illuminates on the Radio key.
16 PIR LOW BATTERY PIR LOW BATTERY SecurityGuard will warn you when a P.I.R. has a Low Battery. The Low Battery warning is given when the low battery occurs. TO REPLACE BATTERY 1. Remove the cover of the PIR by gently levering the two halves apart at the bottom using a small screwdriver or knife where the cover meets the base and twist. Swing the cover out from the bottom and off the middle hook. 2. Replace the battery with a 9 Volt Lithium type battery; Ultralife U9V or equivalent. Do not place your fingers unnecessarily on the circuit board, particularly on the round Infra-red sensor as these are very delicate and the PIR could be rendered inactive. 3. Replace the cover by first attaching the top hook and closing the lid firmly until it snaps shut into the bottom clips. SecurityGuard will flash the P.I.R. number for 5 minutes along with a on it s display and it will sound a series of double beeps for 3 seconds, ten seconds after the low battery occurs to warn of the problem. Example If P.I.R. number 2 (Detector 2) has a Low Battery then SecurityGuard will flash for 5 minutes and double beep for 3 seconds. (As with all SecurityGuard displays you may choose to stop the display before the 5 minutes by pressing on any Radio Key.) The P.I.R. will flash it s Red Alarm Light when it has a Low battery each time it transmits an Alarm message. Remember though that the P.I.R. will only trigger and transmit alarm messages when all the movement in the room has ceased for at least 3 minutes. 4. To test that the PIR is working correctly you will need to leave the room for at least 4 minutes while the P.I.R. settles after being powered up and it waits for movement in the room to cease. Enter the room after the 4 minutes, check that the Red Alarm Light on the PIR illuminates. Your PIR is working correctly and ready for use. INTERNATIAL DETECTORS 1. Remove the cover of the P.I.R. by depressing either the small catch at the top of the cover or the two bottom catches on the cover, with a small flat bladed screwdriver or similar object and then pull the cover away from the base. 2. Replace battery as indicated on the circuit board Caution: Battery may explode if mistreated. Do not recharge, disassemble or dispose of used batteries promptly, keep away from children. Only replace battery with Ultralife 9 Volt Lithium U9VL Use of another battery may present a risk of Fire or Explosion Try to not place your fingers on the circuitry, particularly the round Infra-red sensor as these are very delicate. 3. Replace the cover by first aligning the bottom clips and the small triangular lens on the bottom of the cover to the slots in the base by holding the cover at an angle, then close the cover and push firmly at the top until the it snaps shut into the top clip. NOTE Each one of your P.I.R.s has been allocated a number from 2 to 8,(SecurityGuard is Detector number 1), these should be identified and listed in the table on the back of this manual To test that the P.I.R. is working correctly you will need to leave the room for at least 4 minutes while the P.I.R. settles after being powered up and it waits for movement in the room to cease. Enter the room after the 4 minutes, check that the Red Alarm Light on the P.I.R. illuminates. Your P.I.R. is working correctly and ready for use.
17 REED SWITCH LOW BATTERY REED SWITCH LOW BATTERY Securityguard will warn you when a Reed Switch has a Low Battery. The Low Battery warning is given when the low battery occurs. TO REPLACE BATTERY 1. Remove the cover of the Reed Switch by lifting the small catch on the side of the larger housing. You should be able to do this with your thumb or finger, if not use a screwdriver to lever it off. 2. Your Securityguard may be programmed to recognise that the lid has been taken off a Reed Switch and a Tamper Alarm has been generated. If this is the case Securityguard will sound a twotone siren for 5 seconds and flash for 5 minutes as a warning, this is normal and you can press on any Radio Key, to clear the display. Securityguard will flash the Reed Switch number for 5 minutes along with a on it s display and it will sound a series of double beeps for 3 seconds when the low battery occurs to warn of the problem. Example If Reed Switch number 4 (Detector 4) has a Low Battery then Securityguard will flash for 5 minutes and double beep for 3 seconds. (As with all Securityguard displays you may choose to stop the display before the 5 minutes by pressing on any Radio Key.) The Reed Switch s Red Alarm Light will flash or not illuminate when it sends an Alarm message and it has a Low battery. You can test if the Battery is O.K. by opening the door or window that the Reed Switch is mounted on. The Red Alarm Light should illuminate for 5 seconds. If it flashes or does not illuminate the battery should be replaced as soon as possible. 3. Replace battery as indicated on the circuit board. Caution: Battery may explode if mistreated. Do not recharge, disassemble or dispose of used batteries promptly, keep away from children. Shock Reed Only replace with Ultralife 9 Volt Lithium U9VL Mini Reed Only replace with Panasonic 3 Volt Lithium CR 2032 Use of another battery may present a risk of Fire or Explosion + side up Try to not place your fingers on the circuitry as the components are delicate. 4. Replacement of the cover is the reverse of the removal 5. To test that the Reed Switch is working correctly you can open or close the window or door that it is installed on and check that the Red Alarm Light turns on for 5 seconds. (step 1.) Your Reed Switch is working correctly and ready for use. NOTE Each one of your Reed switches has been allocated a number from 2 to 8, (Securityguard is Detector number 1), these should be identified and listed in the table on the back of this manual. 17
18 MISCELLANEOUS ALARMS AND WARNINGS SecurityGuard will try and warn you of any problems or if there has been an Alarm by flashing it s display and sounding various beep warnings. Most warnings are provided when you next Disarm SecurityGuard although some may occur as they happen when you are home. TAMPER Warnings which have not been dealt with earlier in this manual include things like, Alarms that have occurred since you last Armed. A Tamper on your external Siren cover is opened. A PIR or a Reed Switch that has not triggered recently. A Dialler which is not working correctly. ALARM If you have had an Alarm from one of your PIRs or Reed Switches while you were away, SecurityGuard will warn you when you Disarm by giving a rapid series of beeps for 5 seconds and flashing the number of the device which caused the Alarm along with an, on it s display. While you were away If you have had an Alarm caused by your External Siren Cover Tamper switch being opened while you were away, SecurityGuard will warn you when you Disarm by giving a rapid series of beeps for 5 seconds and flashing on it s display for 5 minutes. Example If SecurityGuard s inbuilt PIR (Detector 1) alarmed while you were away, SecurityGuard will flash on it s display for 5 minutes and beep rapidly for 5 seconds at Disarm. (As with all SecurityGuard displays you can cancel the display by pressing on any Radio Key). While you are home If you have an Alarm caused by your External Siren Cover Tamper switch being opened while you are at home, SecurityGuard will warn you by sounding a low level 2 tone siren for 5 seconds and it will flash on it s display for 5 minutes. (As with all SecurityGuard displays you can cancel the display by pressing on any Radio Key). 18
19 CTINUED.... CHECK DETECTORS (Optional) Your SecurityGuard has a special inbuilt feature which always ensures that your optional detection devices (PIRs and Reed Switches) are operating correctly and sending alarm messages as they are triggered. Your SecurityGuard is constantly monitoring the alarm messages sent by your PIR and Reed Switch detectors and expects to receive messages on a regular basis, caused by your normal day to day activities. Of course SecurityGuard decides if it will create an alarm from those alarm messages depending on whether it is Armed or not. CHECK DETECTOR WARNING(Optional) WHEN ARMING (Reed Switches only) If you receive the Check Detector warning when you try to Arm your SecurityGuard then this is a warning that you have left a window or door open which has a Reed Switch detector on it. SecurityGuard will warn you by flashing along with the detector number and give a series of double beeps for 3 seconds after you Arm. If you receive this warning you should immediately Disarm your SecurityGuard. The warning is repeated when you Disarm, so that you can see the display and check the Reed Switch which caused the warning. Close the window or door before Re-Arming. RADIO DIALLER (optional) However if SecurityGuard does not receive an alarm message from each one of the your additional detectors on a regular basis, SecurityGuard will warn you when you Disarm by sounding a series of double beeps for 3 seconds and flash the number of the suspect detector along with on it s display for 5 minutes. ( As with all SecurityGuard displays you can cancel the display before 5 minutes by pressing on any Radio Key). Example If your PIR number 2 has not regularly alarmed then SecurityGuard will flash and beep a series of double beeps for 3 seconds when you Disarm. What you Should do If you receive this warning from a detector that you know should have triggered recently, then before you do anything else you should test the detector, if it is still not working you should replace the battery and test the detector as described in the PIR or Reed Switch Low Battery sections of this manual. If you still have a problem you should contact the service number you were provided with at the time of installation. The Radio dialler is an intelligent standalone dialler which receives it s alarm information via radio signal from your SecurityGuard. The radio dialler will warn you directly if there is a fault by sounding a beeper and/or flashing lights on the front panel, these are described below; Mains This light is normally on, when it is flashing it indicates that you do not have Mains supply, check that the Power Pack has not been disconnected or turned off at the power point. If Mains remains disconnected for longer than one hour then the dialler will beep a periodic warning to alert you. Low Battery If this light is flashing then the internal rechargeable battery is flat, if mains is plugged in and the problem persists then contact your Service Centre. 19
20 CTINUED... CHIME AND 24 HOUR DETECTORS Radio Link It is normal for this light to blink occasionally as SecurityGuard as SecurityGuard comunicates with the dialler. If however this light is flashing constantly then the Radio link between your SecurityGuard and your Dialler has failed. Check to make sure that your Securityguard is still operational if the problem persists Contact your Service Centre. Line Fail If this light is flashing check that your phone connection has not been unplugged. If it is O.K. then contact your Service Centre. INTERNATIAL DIALLER (optional) The International Dialler is installed inside your SecurityGuard, if it has had trouble communicating with your Central Station it will warn you by sounding a series of double beeps for 3 seconds and will Flash Fd on it s display for 5 minutes. If this occurs you should check your phone line connection to make sure the dialler has not been unplugged otherwise you should contact your nearest Service Centre immediately. DETECTOR SETUP OPTIS Your SecurityGuard allows for each of it s detectors D1 to D8 to operate in various modes to suit your particular needs. Your installer has programmed these for you at installation. The more commonly used of those have been described earlier in this manual e.g. Alarm when Armed, Alarm when Home etc. The way the detector has been setup is summarised on the back page of this manual under the column headed Mode. Two of the least used setups or Modes of operation not described earlier in the manual are described below, they are Chime and Fire. CHIME DETECTORS Chime mode allows a Detector to sound a single pleasant two tone warning beep similar to a doorbell if the detector is triggered when your alarm is Disarmed. This may be useful if you want a warning if someone has entered or left a room without causing a full alarm while you are home e.g. You want to know if the children have gone into the study, or you want to know if the children have gone into the backyard (particularly if you have a pool). A Chime Mode detector if triggered will flash the display with it s number as well as an to show which detector caused the alarm. Example Detector 3 is setup for chime mode and is triggered, for 5 minutes and a single two tone beep is sounded. 24 HOUR DETECTORS is displayed Detectors setup to operate in 24 Hour mode are operational at all times whether SecurityGuard is Armed, Disarmed or in Home mode. When these detectors are triggered SecurityGuard will sound a full alarm with inside and external sirens sounding. To silence the alarm Press on any Radio Key, the detector number along with an will be displayed for 5 minutes to identify which detector caused the Alarm. Example Detector 6 triggers then is displayed for 5 minutes when an button is pressed on any Radio Key. DETECTOR OPERATING MODE SUMMARY A Alarm Alarm when Armed, inactive in Home and Disarmed. H Home Alarm when Armed and in Home mode, inactive when Disarmed. F 24 hour 24 Hour Alarm, always active. C Chime * Chime only in Disarmed, inactive in Armed and Home modes. AC Alarm/Chime ** Alarm when Armed, Chime when Disarmed, inactive when Home. HC Home/Chime ** Alarm when Armed, Chime when Home, inactive when Disarmed. * Chime is a single two tone beep ** Chime is a low volume two tone siren which sounds for 5 seconds
21 MAINTENANCE TESTING We strongly suggest that you should carry out a full test of your alarm system at a minimum 6 monthly interval. You should Arm your SecurityGuard and test that each of your PIR and Reed Switch detectors triggers an alarm as programmed. A test procedure is described for each detector in the replacing batteries section of this manual. BATTERIES Your PIR, Reed Switch and Radio Key batteries should last approximately 2 years under normal usage when you use the recommended Lithium batteries. We would advise that you replace the batteries at this interval even if you have not received a Low Battery warning. SPECIFICATIS You could also check that your sirens are fully functional by triggering an Emergency alarm from your Radio Key. CLEANING Do not clean SecurityGuard with solvents like benzine or thinners and do not use commercial spray pack cleaners as the chemicals may attack the polycarbonate housing of SecurityGuard. INSECTS A light dusting and if necessary warm soapy water should only be used for cleaning. The same applies for your Radio Key, PIR and Reed Switch housings. Take particular care that insects like spiders and moths are not forming webs or similar around any of the PIR detectors including SecurityGuards inbuilt detector. Insects can cause false alarms. Brush away any spider webs and if insects appear to be a problem spray around the detector with a surface insect spray. Do Not Spray Directly Onto The Detector or Lens Area! SecurityGuard Model No Weight Dimensions Radio Frequency Radio Frequency Siren Display Battery Battery Charger Voltage in Voltage in Voltage out Radio Key Frequency Frequency Battery Transmit Power Transmit Power P.I.R. Frequency Frequency Battery Transmit Power Transmit Power SG II 2.4 KG 800 x 115 x 80 mm Mhz. Aus, USA, Canada 418 Mhz. UK 433 Mhz. Europe > metre Dual 7 Segments 12 V Sealed Lead Acid AH 220v - 260v A.C. Aus, UK 110v - 130v A.C. USA, Canada 17 V 300 ma Mhz. Aus, USA, Canada 418 Mhz. UK 433 Mhz. Europe 3V Lithium Coin Cell 12 V Alkaline (International Key) 10 uw PEP MAX. Aus, USA, Canada 100 mw PEP MAX. UK Mhz. Aus, USA, Canada 418 Mhz. UK 433 Mhz. Europe 9 V Lithium 10 uw PEP MAX. Aus, USA, Canada 100 mw PEP MAX. UK Reed Switch Frequency Mhz. Aus, USA, Canada Frequency 418 Mhz. UK 433 Mhz. Europe Battery 3V Lithium Coin Cell ( Mini Reed ) 9V Lithium (Shock Reed) Transmit Power 10 uw PEP MAX. Aus, USA, Canada Transmit Power 100 mw PEP MAX. UK Manufactured in Australia by Ness Security Products Pty Ltd. NOTE: Specifications subject to change without notice in the course of further development. 21
22 TROUBLESHOOTING SYMPTOM POSSIBLE CAUSE REMEDY warning is given or SecurityGuard Battery is Low Plug in Battery Charger and leave keeps recurring plugged in for a minimum 24 Hours Radio Key light does not Battery is Low or Flat Change Battery and test illuminate when button pressed and/or warning is given Radio Key is Faulty Contact Number provided at the time of installation Radio Key not working or Battery is Low or Flat Change battery and test Radio Range is Low and/or warning is given Radio Key is Faulty Contact Number provided at the time of installation Cannot enter Home mode Incorrect Radio Key operation Press twice within 3 seconds No Home Detectors programmed Home mode cannot be entered if there are no Home Detectors programmed Red Alarm Light does not Constant movement in room There must be no movement for at least always illuminate on PIR 3 minutes in room, leave room for full 3 minutes before re-entering to test PIR is Faulty Contact Number provided at the time of installation warning is given PIR or Reed Switch battery Check the display to identify the is low and needs replacing detector which caused the warning and replace the battery Red Alarm Light does not Battery is Low or Flat Replace battery and test illuminate on Reed Switch and/or warning is given Reed Switch is faulty Contact Number provided at the time of installation Fast Beeps sound at Disarm SecurityGuard has an Alarm Check the display, and refer to this instead of normal 3 beeps warning to give you manual for the cause of the Alarm Double Beeps sound at Disarm SecurityGuard has a Low Battery Check the display, and refer to this anytime warning to give you manual for the cause of the Low Battery PIR False Alarming Insects crawling on detector Clear spider webs or spray around the detector with an insect surface spray Do Not Spray Directly on PIR! Air draughts caused by open windows Do not leave windows open near PIRs when Alarm is Armed Sensitivity settings to high Contact Number provided at the time of installation PIR Faulty Contact Number provided at the time of installation Pets in detection area Avoid having pets in areas protected by PIR s. 22
23 TROUBLESHOOTING SYMPTOM POSSIBLE CAUSE REMEDY Siren sounds unexpectedly Emergency button accidentally pressed Check the display to identify the cause of the Alarm when alarm is Disarmed on a Radio Key Siren will not stop when a Radio Key Battery Low or flat Use Emergency override key to stop siren, Radio Key is pressed then replace battery in Radio Key and test Display is flashing when you SecurityGuard has a warning to give you Note the warning message and consult Disarm this Manual for the cause The flashing display can be cleared by pressing on any Radio Key Your External Strobe light is An Alarm occurred while you were away Disarm your alarm and check the display to find the flashing when you come home cause of the Alarm is displayed and warning Your external siren cover has an Contact Number provided at the time of installation beeps sound open tamper or your wiring is faulty is displayed and A detector has not triggered recently Check the display to identify the detector, and test warning beeps sound when the detector as described in this Manual you Disarm is displayed and warn- A Reed Switch is open on a ing beep sound when you Arm door or window Disarm check the display to identify the detector and close door or window is displayed and warning Your Dialler has no phone line connection Check the Telephone lead is plugged in if it is accessible beeps sound when you Disarm The Phone line is not working The Dialler is faulty Check your telephone and call your telephone provider if there is no line Contact Number provided at the time of installation An unusual Display not SecurityGuard program mode has Turn SecurityGuard using the Override Keyswitch described in this manual inadvertently been activated on the bottom of SecurityGuard for 10 seconds and will not clear then turn back on If the display does not clear after 5 seconds call your nearest Service Centre A Display has cleared after Display stops after 5 minutes as normal Press off and the display is re-called for another 5 5 minutes and you want minutes to check it again When trying to clear a This is normal if SecurityGuard has Press off to cycle through multiple Displays Display by pressing off, more than one warning to show you another warning appears 23
24 SUMMARY OF OPERATI AND DISPLAYS OPERATI DISPLAY SOUND ACTI/DESCRIPTI Arm Single Beep Press once Disarm 3 Beeps Press once Home 5 Beeps Press twice within 3 seconds Emergency rapid beeps for 5 seconds Press Red side lever for 2 seconds WARNINGS at Disarm double beeps 3 seconds SecurityGuard Low Battery at Disarm double beeps 3 seconds Radio Key Low Battery anytime double beeps 3 seconds PIR or Reed Switch Low Battery at Disarm rapid beeps for 5 seconds Alarm from a Detector at Disarm rapid beeps for 5 seconds Panic Alarm from a Radio Key at Disarm rapid beeps for 5 seconds Alarm from Siren Cover Tamper at Disarm double beeps 3 seconds Check Detector for correct operation anytime double beeps 3 seconds Dialler not working correctly DETECTOR GUIDE TYPE LOCATI MODE SIGNAL STRENGTH MODE TYPES D1 Main Unit A Alarm D2 H Home D3 F 24 hour D4 C Chime D5 AC Alarm/Chime D6 HC Home/Chime D7 D8 RADIO KEYS U1 U2 U3 U4 U5 U6 U7 U8 USER NAME SIGNAL STRENGTH (c) Copyright Ness Security Products - JULY 1998 P/No Rev.2
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