WIRELESS HOME ALARM SYSTEM (WHA1)

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1 WIRELESS HOME ALARM SYSTEM (WHA1) IMPORTANT : PLEASE READ THIS MANUAL CAREFULLY BEFORE ATTEMPTING TO INSTALL AND OPERATE THIS ALARM SYSTEM. SAFETY Please note: Before you start to install this alarm, we advise that you take adequate safety precautions when using power tools and ladders and follow manufacturer s advice. Protect your eyes using safety goggles when drilling, never use electrical appliances in damp or wet conditions. Before drilling holes in walls check for hidden electricity cables and water pipes. The use of a cable/pipe locator is recommended. The use of ear defenders is advisable when working in close proximity to the external siren. All devices in this kit, with the exception of the external siren are suitable for mounting in dry interior locations only If you experience any technical difficulties with the product call our helpline on IMPORTANT: LOCAL AUTHORITY REGULATION AND LEGISLATION This alarm system should be installed and operated in accordance with the requirements of any current local and/or national regulation and legislations. We recommend that you contact your authority to obtain details of your area s requirements regarding intruder alarm installations. 1

2 OPERATING RANGE The open field operating RF range of this system is 70m. Any solid objects (e.g., walls, ceilings, reinforced PVC doors, etc) placed between the transmitter and receiver device will reduce the radio range. The amount by which the range is reduced is dependent upon the nature of the barrier. 2

3 SECTIONS PAGE 1. PACK CONTENTS AND WHAT YOU NEED TO COMPLETE INSTALLATION 4 2. PLANNING YOUR SYSTEM 6 3. ACCESSORIES 7 4. INSTALLATION STEPS 4.1 POWERING THE DOOR/WINDOW CONTACT SENSOR POWERING THE PIR SENSOR POWERING THE REMOTE CONTROL KEYPAD POWERING THE EXTERNAL SIREN LINKING THE DEVICES TO THE EXTERNAL SIREN INSTALLING THE DOOR/WINDOW CONTACT SENSOR INSTALLING THE PIR SENSOR INSTALLING THE EXTERNAL SIREN INSTALLING THE KEYPAD REMOTE CONTROL 19 5 OPERATING INSTRUCTIONS 21 6 CHANGING THE KEYPAD PASSWORD 23 7 RESETTING KEYPAD PASSWORD TO FACTORY DEFAULT 24 8 LOW BATTERY WARNING 24 9 RESETTING SYSTEM TO FACTORY DEFAULT MAINTENANCE TROUBLESHOOTING 25 3

4 1. PACK CONTENTS AND WHAT YOU NEED TO COMPLETE INSTALLATION Supplied in this pack: 1 x External siren 1 x PIR movement sensor 1 x Door/window contact sensor 1 x Keypad remote control Fixings kit; External siren - 2 x 25mm screws (6mm panhead) and wall plugs Keypad - 2 x 25mm slotted screws (6mm panhead) and wall plugs PIR sensor - 2 x 20mm screws (6mm panhead) and wall plugs Door/window contact sensor 4 x 20mm screws (5mm panhead) wall plugs and double sided tape pad Instruction manual External siren PIR sensor Door/Window contact sensor Keypad remote control 4

5 What you need to purchase: 4 x 1.5V D Alkaline batteries for the external siren 8 x 1.5V AA Alkaline batteries in total for the PIR sensor, door/window contact and keypad remote control Other requirements: Philips screwdrivers No.1 and No.2 Small flat bladed screwdriver Hammer Power drill Drill bit 4.5mm masonry bit Eye protection (recommended when using a power drill or hammer) Ear defenders (recommended during the learning process or when installing or removing the Siren on the wall) Preferably another person during installation of the external siren on the wall Optional power supply adaptor for the keypad remote control (Not supplied) You can use any 6V/800mA DC power supply adaptor with a 5mm power plug (center positive) to constantly power the keypad remote control. When powered using this adaptor, the backlight on the keypad will be constantly lit (normally not lit when powered using only batteries). The batteries inserted will then act as back up batteries. 5

6 2. PLANNING YOUR SYSTEM HOW IT WORKS The alarm system is armed and disarmed by the keypad remote control. An RF signal is sent to activate or de-activate the external siren. In the armed state, when a PIR movement sensor senses movement in its detection area or a door/window contact sensor is triggered, an RF signal is sent to the external siren to activate. When you leave your property, enter the 4 digit password and press the arm button on the keypad to arm the system, you will have approximately 30 seconds to exit your property. When you want to disarm the system, after entering your property, you will have approximately 30 seconds to enter the 4 digit password and disarm buttons to de-activate your system. The external siren also has the added protection of 24-hour anti-tamper guard and panic alarm feature. The sensors supplied with this alarm system will protect for example, the entry/exit door hallway, the main living area or bedroom. The alarm will sound after approximately 30 seconds when the PIR sensor detects a moving body or the door/window contact sensor detects an open action. IMPORTANT POINTS TO NOTE Before installing the alarm system, please plan and consider the following points: Do not mount the external siren close to metal fittings such as metal pipes or satellite dishes, which may affect its operation. Mount one of the sensors at an entry/exit point of your property. This is normally the door/window contact sensor Please note the type of construction of your home can affect the signal transmission range. The PIR and door/window contact sensor are only suitable for internal installation. Consider the maximum number of sensors you require before installation as only one PIR and door/window contact are supplied in this kit. A total of 10 detectors 6

7 including the keypad remote control can be linked to the system. Also if deciding to add further detectors to an installed system then you will need to remove the external siren from the wall and link further detectors to it. Therefore it is advisable to add all accessories to this system during initial installation. Do not position the PIR sensor directly facing windows, direct sunlight, above a heat source such as a radiator or in conservatories or draughty areas. When armed, keep pets out of areas protected by the PIR sensor. RECOMMENDATION We recommend that you to replace the batteries in all devices once every 12months or earlier if the low battery warning starts. See Section 8 on page 24 for low battery warnings. 3. ACCESSORIES The maximum number of wireless detectors that can be added to this system including the keypad remote control is 10. In addition, one wired door/window contact sensor accessory per wireless door/window contact sensor can be added The following accessories are available to expand this system: PIR sensor (Part number: WHA2) Door/window contact sensor (Part number: WHA3) Wired door/window contact sensor (PW1 or DC2) If adding more accessories to an already installed system, you will need to remove the external siren from the wall again and link the accessories to it. It is also advisable to use ear defenders as the tamper alarm will sound when activated. 7

8 4. INSTALLATION STEPS Unpack all the products and lay them out on a table or flat surface. You will need to link the detectors to the external siren before commencing installation. Please read all the steps from this page onwards to correctly setup and install this alarm system 4.1 POWERING THE DOOR/WINDOW CONTACT SENSOR Front cover Back casing 1) Remove the front cover as shown above using a small flat bladed screwdriver. 2) Install 2 x AA batteries ensuring that the + signs on the batteries match the + in the battery compartments. Screw Back casing Batteries Front cover 3) Do not re-assemble the front casing at this stage as you still need to link the sensor to the external siren. Any replacement batteries should be the equivalent alkaline type. 8

9 4.2 POWERING THE PIR SENSOR 1) Separate the front cover from the rear casing by simply pulling the two apart. 2) Insert 2 x AA alkaline batteries in the battery compartments. 3) The + signs on the batteries must match the + in the battery compartment. 4) Do not refit the front cover at this stage as you still need to link the sensor to the external siren 5) Allow approximately 1 minute for the PIR to warm up and function correctly. 4.3 POWERING THE REMOTE CONTROL KEYPAD Screw on back case 1) Unscrew the battery compartment cover screw on the back of the case and remove the cover. 2) Insert 4 x AA alkaline type batteries into the battery compartment noting the battery polarity marking in the compartment. 3) Refit the cover and tighten the screw 9

10 4) Press the PANIC button to check the green Status/Tx LED lights up for around 5 seconds to confirm working. If the LED does not light, the batteries may need to be replaced. Note: Observe polarity, when replacing batteries, the + signs on the battery must match the + in the battery compartment. 4.4 POWERING THE EXTERNAL SIREN 1) Remove the metal bracket and rear cover by unscrewing the 8 smaller screws located on the rear cover and the 2 larger screws on the sides in the tunnel slots which are used to retain the metal bracket. JP1 and JP2 jumper links Metal bracket Tunnel screw slots On/off power switch 2) Ensure the on/off power switch is in the off position. 3) Check that the tamper jump link marked as JP1 covers both pins (factory set to cover both pins tamper circuit disabled). It is advisable to wear ear defenders at this stage just in case the siren accidently sounds 4) Lay the siren face down on a table or flat surface and insert four D cell alkaline batteries in the compartment, observing that the + and symbols on the batteries correspond to the same marking in the battery compartment. 5) Do not refit the back cover as you now need to link the devices to the siren as 10

11 explained in the next section 4.5 LINKING THE DEVICES TO THE EXTERNAL SIREN For the system to function properly, the external siren needs to learn the unique code of each of the sensors including the keypad. It is advisable to wear ear defenders at this stage during the learning process as the siren will sound 1. Turn on the on/off power switch in the external siren 2. Press the LEARN button once in the siren to enter learn mode. The red learn LED will be lit on the pcb for approximately 30 seconds. JP1 and JP2 links LEARN button on siren s pcb On/Off power switch 3. Link the door/window contact sensor to the siren: Note: If the sensor is activated when picked up, then wait for the green LED to turn off before pressing the LEARN button on it Press the LEARN button once on the pcb of this sensor. The LED will flash green rapidly for 5 seconds and the siren should produce 3 beeps if successfully linked. 4. Link the PIR sensor to the siren: Note: If the sensor is activated when picked up, then wait for the green LED to turn off before pressing the LEARN button on it Press the LEARN button once on the pcb of this sensor. The LED will flash green rapidly for 5 seconds and the siren should produce 3 beeps if successfully linked. 11

12 5. Link the keypad to the siren: Press and release both the ARM and DISARM buttons together. The green Status/Tx LED will flash once for 5 seconds and the siren should produce 3 beep to confirm successfully linked. 6. If during the linking process the siren produces a single long beep then this indicates that the siren has already been linked to that device. Note: If no learn signals is received by the siren within approximately 30 seconds, the learn LED on the siren will turn off and the siren will exit learn mode automatically. 7. When finished, wait approximately 30 seconds for the siren to automatically exit learn mode or press the LEARN button once on the siren to exit learn mode manually. After all devices have been linked to the siren, they are now ready to be installed in the required locations. Please read the following section. How to know if the siren has too many devices linked to it If during the learning process the siren produces 4 beeps then this indicates it has 10 devices already connected to it. 4.6 INSTALLING THE DOOR/WINDOW CONTACT SENSOR 1. Using the supplied fixings or double sided tape pad, mount the back casing part of the sensor on the door/window frame and the magnet part on the door/window using the double sided tape pad supplied as shown on the next page. Only install the unit in dry interior locations. Note: If using the screws provided, you may need to remove the batteries before installing the back casing on the door/window frame and then insert them again afterwards 12

13 Transmitter or Mount the magnet part on the door/window as shown using the double sided tape pad provided ENSURE THE MAGNET ALIGNS WITH THE SENSOR AS ILLUSTRATED External wired door/window contact jumper link JP3 LED jump link JP2 Zone 2 Zone 1 Power save jump link JP1 External wired door/window contact screw terminals DOOR/WINDOW CONTACTS LED ENABLE / DISABLE When the door/window contact sensor detects an open action, the green LED will flash for about 5 seconds indicating transmitting. Disabling the LED will not affect the sensing function but can save power. JP2 jumper: Jumper removed LED disabled Jumper installed LED enabled < factory default > 13

14 DOOR/WINDOW CONTACTS POWER SAVE ENABLE / DISABLE In power save mode, the door/window contacts will not transmit a signal after it has been triggered for approximately 5 minutes. When a door/window contact sensor is in power save mode, it will transmit a signal when it detects an open action once. Within the next 5 minutes, even it has been retriggered, it will not transmit a signal to save power. JP1 jumper: Jumper removed Power save enabled Jumper installed Power save disabled <factory default > ADDITONAL WIRED DOOR/WINDOW CONTACT SESNOR It is possible to connect any normally closed wired door/window contact sensor across the screw terminals (see diagram below) of any primary wireless door/window contact sensor. 2 BELL WIRE REMOVE JP3 TO ACTIVATE SECONDARY WIRED SENSOR PRIMARY DOOR / WINDOW CONTACT MAGNET MUST BE PLACED ON EITHER SIDE OF THE SENSOR SECONDARY SENSOR If a secondary wired sensor is connected, then remove the JP3 link to activate this sensor. Also ensure that both the primary and secondary contacts are closed when in operation. If either one is left open then the unit will simply not operate JP3 jumper: Jumper removed Wired sensor enabled Jumper installed Wired sensor disabled <factory default > 14

15 Note: Jumpers Z1 and Z2 are not used with this system 2. After setting the jumpers if necessary, refit the front cover on the sensor. 4.7 INSTALLING THE PIR SENSOR 1. Using the supplied fixings, mount the back cover part of the sensor on the interior wall as shown at a height of 2-2.5m taking precaution not to damage the electronic circuitry 2 There are four mounting options as shown below: 15

16 flat wall mounted PIR corner mounted 50 ã 40 ã 30 ã 20 ã 10 ã 0 ã 10 ã 20 ã 30 ã 40 ã 50 ã PIR PIR detection range when installed to mounting OPTION A or C Flat wall mounted Corner mounted PIR 50 ã 40 ã 30 ã 20 ã 10 ã 0 ã 10 ã 20 ã 30 ã 40 ã 50 ã PIR PIR detection range when installed to mounting OPTION B or D 16

17 Jumper links selection: Zone jumper links: Z1 Z2 PIR LED ENABLE / DISABLE When the PIR sensor detects body movement, the green LED will flash for approximately 5 seconds indicating transmitting. Disabling the PIR LED will not affect the sensing function, but can save power. JP2 jumper: Jumper removed LED disabled Jumper installed LED enabled < factory default > PIR POWER SAVE ENABLE / DISABLE In power save mode, the PIR sensor will not transmit a signal after it has been triggered for approximately 5 minutes. When a PIR sensor is in power save mode, it will transmit a signal when it detects body movement once. Within the next 5 minutes, even it has been re-triggered by body movement, it will not transmit a signal to save power. JP1 jumper: Jumper removed Power save enabled Jumper installed Power save disabled <factory default > Note: Jumpers Z1 and Z2 are not used with this system 2. After setting the jumpers if necessary, refit the front cover on the sensor. Note: Ensure the front cover is refitted otherwise the PIR will not detect at the correct range 17

18 4.8 INSTALLING THE EXTERNAL SIREN MOUNTING THE BRACKET 1. Install only the siren s mounting bracket on the external wall using the supplied fixings. Mounting bracket JP1 jumper link JP2 jumper link 2. Tamper Switch enable: It is advised to wear ear defenders during the siren installation as accidently activating the tamper switch will cause the siren to sound It is recommended to enable the tamper switch on the siren by removing the JP1 jumper link. Disabling the tamper switch will not affect the siren s function. If the tamper switch is enabled, it will provide 24hr protection if someone tries to remove your siren from the wall, even if the alarm is not armed. JP1 jumper: Jumper removed Tamper enabled Jumper installed Tamper disabled < factory default > Note: If the tamper switch is accidentally pressed and released at any stage particularly when installing the siren on the wall, disarm the siren as follows using the keypad: I <1><2><3><4> followed by the disarm key If you have reset the password then use the new password instead of the factory default (1234) 18

19 3. Entry/exit delay beeps: After you arm or before you disarm your system, the siren can be selected to produce periodic beeps during the 30 second entry/exit delay. By default the beeps are disabled with JP2 jumper fitted and this is recommended. JP2 jumper: Jumper removed Entry/exit delay beeps enabled Jumper installed Entry/exit delay beeps disabled < factory default > Note that if you enable the beeps, then be aware that you may disturb your neighbours particularly at night when they are sleeping and you enter your home or arm your system to leave 4. Refit the rear cover on the siren taking care not to over tighten the 8 screws 5. Install the siren to the bracket on the wall: It is recommended to get another person to stand outside with the keypad as the siren is being installed just in case the tamper switch is activated Hold the siren on to the bracket firmly against the wall. Now insert the 2 screws through the tunnel slots on the sides of the siren (see siren diagram on page10) and secure the siren into place. Now install the keypad remote control as explained in the next section. 4.9 INSTALLING THE KEYPAD REMOTE CONTROL MOUNTING THE KEYPAD 1) Use the supplied screws to mount the keypad vertically on the wall measuring approximately a 77mm vertical gap between the mounting screws. Note: Only install the keypad in a dry interior location. 19

20 77mm gap between the two fixing screws Key hole mounting slots 2) Using the supplied fixings, screw the pan head screws into the wall plugs leaving the head of the screws protruding about 2-3mm from the wall to allow the key hole slots to fit on to. 3) Mount the keypad on the screws ensuring the key hole slots align correctly USING A POWER SUPPLY ADAPTER WITH THE KEYPAD (OPTIONAL ONLY) The keypad remote control can be powered by any 6V/800mA DC power supply adapter (with center positive) fitted with a 5mm output power plug. When inserted, the AC Power LED and back light of the keypad will always remain on and the batteries inserted will act as backup power. It is suggested to renew the batteries if you decide to use a power supply adaptor in the future. In case of mains power failure, the keypad will be powered from the batteries inserted. 20

21 5. OPERATING INSTRUCTIONS With your alarm now installed, you are ready to test and use it. TO ARM SYSTEM On the keypad, enter the default password followed by the ARM key: <1>< 2>< 3>< 4> < > (Note: If the above default password has been changed then enter the one you have set) The green TX LED on the keypad will flash once for around 5 seconds to indicate a command has been sent. 1. The external siren should beep once (or continue to beep for approximately 30 seconds if JP2 jumper on siren removed). (Note: If the siren produces 3 soft bleeps when arming the system, it indicates that the batteries in the siren are low and need replacing) 2. During the exit period, you will have approximately 30 seconds to exit your property before the system is armed. 3. The external siren will beep once after approximately 30 seconds to indicate armed TO DISARM SYSTEM When you enter your property and you activate the entry/exit point sensor, the siren will beep once (or continue to beep if JP2 jumper on siren removed) and the blue LEDs on the siren will flash. You will need to disarm the system within approximately 30 seconds (entry delay period) before an alarm occurs. 1. On the keypad, enter the default password followed by the DISARM key: <1>< 2>< 3>< 4> < > (Note: If the above default password has been changed then enter the one you have set) 2. The external siren will beep twice instantly. If after disarming the siren, it produces five soft beeps, then this indicates an alarm had occurred 21

22 TESTING THE SENSORS 1. Arm the system as described on page21 2. Wait until the 30 second exit period expires and the siren beeps once (or will continue to beep during the exit period if the JP2 jumper on the siren is removed) Note: If any of the sensor s power saving feature is enabled (5 minute enable feature), this may affect the sensors response when testing. 3. Test the PIR sensor by walking across its path; The external siren will beep once (or continue to beep if JP2 jumper removed on siren) and its blue LEDs will flash during the 30 seconds entry delay. After this, an alarm will be triggered and its blue LEDs will flash accordingly. 4. Disarm the system as described on page21 5. To test the door/window contact sensor, repeat steps 1 and 2, open the door/window after the exit delay period and wait for the alarm to trigger after disarming the system again WARNING: The external siren is loud take precautions to prevent damage to your hearing. Disarm the system as described on page21 using the keypad. PANIC ALARM On the keypad press the < > button once The external siren will sound for 20 minutes unless disarmed. The blue LEDs on the external siren will flash during panic alarm Note: For the first 15 seconds, the siren cannot be disarmed under panic alarm 22

23 EXTERNAL SIREN TONES One beep Armed Two beeps Disarmed Three beeps Armed with low battery in siren Four beeps Siren memory full Five beeps Disarmed with alarm triggered Periodic soft beeps (Optional on siren) Entry/exit delay Alarm sound Triggered by Sensors activated Panic function activated Siren s tamper function activated TIMER DURATIONS Exit time duration Entry time duration Alarm triggered by sensors Alarm triggered by siren s tamper switch Alarm triggered by panic 30 seconds 30 seconds 2 minutes 2 minutes 20 minutes 6. CHANGING THE KEYPAD PASSWORD Factory default password: <1><2><3><4> 1. Enter the <4-digit current password> and <*> to go into the change password mode. The red Low Batt LED will flash indicating entered password change mode. 2. Enter new <4-digit new password> and <#> to save the new password. Both the Low Batt and Status/TX LED will flash twice if the new password is accepted. For example, to change new password to <5><6><7><8>: Default password: <1><2><3><4> New password: <5><6><7><8> Enter as follows: <1> <2> <3> <4> <*> <5> <6> <7> <8> <#> 23

24 7. RESETING KEYPAD PASSWORD TO FACTORY DEFAULT 1. Open the rear battery compartment cover on the keypad 2. Unplug the power supply adaptor if used and remove all batteries 3. Wait for about 1 minute 4. Press and hold the <*> and <#> buttons together 5. While keeping these two buttons pressed insert the batteries again 6. After all batteries are inserted, both the Low Batt and Status/Tx LEDs will flash together twice to confirm reset 7. Refit the rear cover The keypad will reset to factory default password <1><2><3><4> 8. LOW BATTERY WARNING PIR sensors and door/window contacts: A red LED lighting up instead of green indicates low batteries. External siren: Low batteries are indicated by three beeps when arming the system. Keypad remote control: The Low Batt LED will flash when the keypad detects a low battery level. When arming and disarming the system, both the Low Batt and Status/TX LEDs will light instead of the Status/TX LED only. If the low battery warning starts on any device, the batteries will need to be replaced with the equivalent alkaline batteries within the next seven days to continue full protection. Do not use rechargeable batteries with this system. Replacement batteries must be equivalent alkaline type for maximum operating life. 24

25 9. RESETTING SYSTEM TO FACTORY DEFAULT To erase the memory of the external siren and remove all devices that have been linked to it; 1. Press and hold the LEARN button in the siren for approximately 30 seconds 2. The red learn LED will start to flash rapidly 3. Release the LEARN button All learned devices will be erased. Please follow the linking procedures again to link all devices to the siren and to ensure the system functions correctly again. 10. MAINTENANCE It is recommended to replace the batteries in each device every 12 months. If the low battery warning for each device starts earlier then the batteries should be replaced. 11. TROUBLESHOOTING NOTE: We recommend you periodically check the function of your alarm system to ensure full protection. This can be achieved by arming the system and triggering the sensors. The external siren will sound after 30 seconds of arming if a signal from a sensor is transmitted and received confirming that the batteries are okay. Please bear in mind that if the PIR or door/window contact sensor s power saving feature is enabled (5 minute disable feature (pages 13,14&17), this may affect the sensors response. If you experience any issues then call our technical helpline on

26 Disposal and Recycling Batteries and waste electrical products should not be disposed of with household waste. Please recycle where these facilities exist. Check with your local authority or retailer for recycling advice. Guarantee Novar ED&S undertakes to replace or repair at its discretion goods (excluding non rechargeable batteries) should they become defective within 1 year solely as a result of faulty materials and workmanship. Understandably if the product has not been installed, operated or maintained in accordance with the instructions, has not been used appropriately or if any attempt has been made to rectify, dismantle or alter the product in any way the guarantee will be invalidated. The guarantee states Novar ED&S entire liability. It does not extent to cover consequential loss or damage or installation costs arising from the defective product. This guarantee does not in any way affect the statutory or other rights of a consumer and applies to products installed within UK and Eire only. If an item develops a fault, the product must be returned to the point of sale with : 1. Proof of purchase. 2. A full description of the fault. 3. All relevant batteries (disconnected). CUSTOMER HELPLINE Most issues can be solved over the phone in a few minutes. Please contact our Helpline Team on the above number for any installation and general advice regarding our products Lines open 9.00am to 5.00pm, Monday to Friday. Calls are charged at service providers national rate. Novar Electrical Devices and Systems. The Arnold Centre, Paycocke Road, Basildon, Essex SS14 3EA Rev.A 26

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