Solution 862 Operators Manual. Issue 1.00

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1 Solution 862 Operators Manual Issue 1.00

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3 Solution 862 Operators Manual Copyright 1998 by Electronics Design and Manufacturing Pty Limited, SYDNEY, AUSTRALIA Document Part Number MA406O Document Issue 1.00 Printed 03 November 1998 This documentation is provided to suit Solution 862 Control Panel (CC406) Firmware Revision 1.00 Hardware Revision A Copyright Notice All rights reserved. No part of this publication may be reproduced, transmitted or stored in a retrieval system in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Electronics Design and Manufacturing Pty Limited. Trademarks Throughout this document trademark names may have been used. Rather than put a trademark symbol in every occurrence of a trademark name, we state that we are using the names only in an editorial fashion and to the benefit of the trademark owner with no intention of infringement of the trademark. Notice of Liability While every precaution has been taken in the preparation of this document, neither Electronics Design and Manufacturing Pty Limited nor any of its official representatives shall have any liability to any person or entity with respect to any liability, loss or damage caused or alleged to be caused directly or indirectly by the information contained in this book. Electronics Design and Manufacturing Pty Limited reserves the right to make changes to features and specifications at any time without prior notification in the interest of ongoing product development and improvement.

4 Table Of Contents Introduction... 7 Features... 7 Basic System Operation... 8 Code Retries... 9 Codepad Lockout Time... 9 Codepad Extinguish Mode... 9 Alarm Memory... 9 Sensor Watch Time Day Alarm Day Alarm Resetting Day Alarm Latching Operation...10 Entry Time Exit Time System Date and Time User Codes User Codes User Code Priority...12 System s and Operations CP5 Eight Zone Codepad Zone s...14 AWAY...14 STAY...14 MAINS...15 FAULT...15 Audible s...15 CP5 Eight Zone LCD Codepad Zone s...16 AWAY...16 STAY...16 System Disarmed...17 MAINS...17 Zone Isolating Mode...17 FAULT...17 Programming Mode...17 Off /Zone Sealed...18 On /Zone In Alarm...18 Audible s...18 System Operations Arming The System In AWAY Mode Disarming The System From AWAY Mode Arming The System In STAY Mode Disarming The System From STAY Mode Arming The System In STAY Mode Disarming The System From STAY Mode Codepad Functions Isolating Zones Standard Isolating... 23

5 Code To Isolate Fault Analysis Mode...24 Fault Descriptions Low Battery Date and Time Sensor Watch Horn Speaker Monitor Telephone Line Fault E 2 Fault Codepad Fuse Fail Communication Failure AC Mains Failure Codepad Duress Alarm Codepad Panic Alarm Codepad Fire Alarm Codepad Medical Alarm Remote Radio Transmitter Operation...27 Arming Via Transmitter In AWAY Mode Disarming Via Transmitter From AWAY Mode Arming Via Transmitter In STAY Mode Disarming Via Transmitter From STAY Mode Panic Alarm Via Transmitter Operating Remote Outputs Via Transmitter Master Code Functions...29 Changing and Deleting User Codes Changing and Deleting Radio Remote User Codes Changing Domestic Phone Numbers Changing Telco Arm/Disarm Sequence Setting STAY Mode 2 Zones Turning Outputs On/Off Setting The Date and Time Walk Test Mode Event Memory Recall Mode Hold Down Functions...39 Arm The System In AWAY Mode Arm The System In STAY Mode Arm The System In STAY Mode Horn Speaker Test Bell Test Strobe Test Turning Day Alarm On and Off Fault Analysis Mode Initiate A Modem Call Reset Latching Outputs Codepad ID and Beeper Tone Change Initiate A Test Report Communication Options...41 Remote Arming Via The Telephone Domestic Dialling Reporting Basic Pager Reporting Optional Equipment...44 Glossary Of Terms Warranty...48 Limitations Maintenance Specifications Advice To Users... 49

6 New Zealand Telepermit Notes...50 Quality Policy...49 Installation Notes Service Notes Index... 54

7 Solution 862 Operators Manual 7 Introduction Congratulations on selecting the Solution 862 control panel to protect you and your property. So that you can obtain the most from your unit, we suggest that you take the time to read through this manual and familiarise yourself with the numerous outstanding operating features of this system. You will notice that in all aspects of planning, engineering, styling, operation, convenience and adaptability, we have sought to anticipate your every possible requirement. Programming simplicity and speed have been some of the major considerations and we believe that our objectives in this area have been more than satisfied. This manual will explain all aspects of operating the control panel. All system parameters and options are detailed, however suitability is left up to the individual. Every system can be tailored to meet all requirements quickly and easily. The Solution range of control panels are very popular with thousands of people throughout many countries of the globe, all of whom have various levels of technical aptitude and ability. We have tried to aim this manual at all levels of readers. As Solution control panels continue to be improved over the years, they have become very powerful. Some of its early first-time users have advanced to true "power users" and we need to address their needs too, while maintaining the simplicity of the manual and the product. Features The Solution 862 control panel uses the very latest in microprocessor technology to provide you with more useful features and superior reliability and performance. Following is a list of the main features that the control panel will provide. Eight Programmable User Codes Eight Radio Remote User Codes STAY Mode and AWAY Mode Operation Entry and Exit Warning Beeper Six Programmable Burglary Zones EDMSAT Satellite Siren Compatible Two Programmable 24 Hour Zones Separate Fire Alarm Sound Siren and/or Dialler Lockout Per Zone Dual Reporting Delayed Reporting Telco Arm/Disarm Sequence (Call Forwarding) Built In Telephone Line Fail Monitor Sensor Watch Day Alarm Dynamic Battery Testing Remote Arming Automatic Arming and Automatic Disarming Answering Machine Bypass AC Fail and System Fault s Event Memory Recall Walk Test Mode Upload/Download Programmable Monitored Siren Output (Output 1) Auxiliary Output (Output 2) Strobe Output Relay Output Electronics Design and Manufacturing Pty Limite

8 8 Solution 862 Operators Manual One option that can be programmed by your installer will prevent another installer or technician from performing any service to your system. This should be discussed with your installer. Refer to Optional Equipment on page 44 for more information on accessories and other features that can be used with your system. Basic System Operation The overall purpose of your alarm system is to deter any would be intruder from entering your premises. Before leaving your home or office, make sure all windows and doors are closed. Enter your designated code followed by the AWAY button. Your alarm system will now arm in AWAY Mode and commence counting down the exit time. After the exit time has expired, you will hear one long beep at the remote codepad to indicate that the system has been armed in AWAY Mode. Any unsealed zones will be automatically isolated. The control panel is now ready to activate the sirens and strobe lights should an alarm occur. If a zone that is sealed has triggered after exit time has expired, a number of events will occur. Following is a typical sequence of events. 1. The control panel will activate any audible devices such as sirens, flashing blue strobe light and the communications dialler. 2. The communication dialler will transmit all relevant alarm information via the telephone line alerting the respective persons of the current state of events. 3. The siren timer will commence counting down as soon as an alarm occurs. When the siren run time expires, the siren will automatically reset and be placed into a ready state for the next alarm. 4. Upon your return, the blue strobe light may still be operating to inform you that there has been an alarm. 5. One or a number of zone indicators will be flashing, allowing you to identify the particular zone(s) that caused the alarm condition. This is a very basic outline of the general system operation. As there are many features available in the Solution 862 control panel, there could be numerous variations from the above sequence. Electronics Design and Manufacturing Pty Limited

9 Solution 862 Operators Manual 9 Code Retries Code retries restricts the amount of times an invalid user code can be used in an attempt to operate the system. An alarm caused by this is known as a "Codepad Tamper Alarm". When a codepad tamper alarm occurs, the system will carry out the following events; 1. Activate the sirens and strobe connected to the control panel. Contact your installer if you require this to be silent. 2. Shutdown all codepads that are connected and automatically disable them from operating the system. Your installer programs the length of time they are disabled for. 3. Send an "Access Denied" report to the base station receiver (Optional). This function operates when the system is in the armed or disarmed state. Each time the system is armed or disarmed, the code retry counter will be reset. The number of incorrect code attempts can be anywhere between 1 to 15. This value is programmed by your installer. Refer to "Installation Notes" on page 51 for the number of code retries set by your installer. Codepad Lockout Time The codepad will be locked out for the time programmed by your installer if the wrong code has been entered more times than allowed by the code retry attempts. Codepad Extinguish Mode This option when programmed by your installer will allow the indicators on your codepad to automatically extinguish when the codepad is not used for a period of sixty seconds. The indicators will illuminate once a button has been pressed on the remote codepad, when an alarm has occurred or when the systems entry time has been activated. The indicators will not illuminate when a silent alarm has been triggered. This option can only be programmed by your installer. Alarm Memory If you return to your premises and you notice the strobe light flashing, then care should be taken as this indicates that there has been an alarm condition while you were away. When you enter the building and disarm the system, you will notice one or a number of zone indicators flashing rapidly. This indicates that the zone(s) in question have triggered into alarm. You should take note of this information so that it can be passed onto your installer should they require it. It is also possible to interrogate your alarm system using the event memory recall function. This will allow you or your installer to interpret the exact sequence of events that had occurred. Refer to Event Memory Recall Mode on page 38 for more information. Electronics Design and Manufacturing Pty Limite

10 10 Solution 862 Operators Manual Sensor Watch Time Sensor watch is part of the control panel's watchdog circuitry. It is a feature designed to ensure that all your detection devices are working correctly. Sensor watch time determines how many days (0-99) a zone may remain sealed before registering as a fault. This feature is only active while the system is in the disarmed state because while your system is armed, the detection devices are on stand-by waiting to be activated. If a zone programmed for sensor watch has not triggered and reset during this time, the FAULT indicator will illuminate and the codepad will beep once every minute. To cancel the codepad beeping once every minute, press the AWAY button. Refer to "Fault Descriptions" on page 24 for more information. Refer to "Installation Notes" on page 51 for the sensor watch time set by your installer. Day Alarm Day alarm may be used to monitor the front door of a shop or a pool gate. Day alarm enables a combination of zones to be monitored while the system is in the disarmed state. An indication is available via any of the programmable outputs including the codepad buzzer. Only zones 1-4 may be used as day alarm monitored zones. Refer to the "Installation Notes" on page 51 to check which zones have been allocated to operate for day alarm. Day Alarm Resetting An output that has been programmed for day alarm resetting will operate when a zone selected for day alarm is triggered. The output will reset when the zone returns to normal. This can only occur when the system is disarmed. Day Alarm Latching An output that has been programmed for day alarm latching will operate when a zone selected for day alarm is triggered. The output will reset when the AWAY button has been pressed. This can only occur when the system is disarmed. Example If you have multiple zones programmed for day alarm and one of them has triggered, it is difficult to know which zone caused the day alarm. Using the option of day alarm latching will solve the problem. When a day alarm zone triggers, all zone indicators are turned off leaving only the zone or zones that caused the day alarm illuminated. To clear the day alarm memory, press the AWAY button. Operation Day alarm is turned on and off by holding the 4 button down for two seconds. Refer to "Hold Down Functions" on page 39 for more information. Three beeps indicate that day alarm is turned on, two beeps indicate that day alarm is turned off. If a zone has been programmed for day alarm, it can be isolated in the normal way. The isolated zone therefore will not register as a day alarm zone. Electronics Design and Manufacturing Pty Limited

11 Solution 862 Operators Manual 11 Entry Time Entry time is the amount of time allowed to disarm your system after you have opened the entry delay zone. During the entry time, the codepad buzzer will beep twice per second warning you to disarm your system. An alarm will activate if you do not disarm your system before the entry time expires. Refer to "Installation Notes" on page 51 for the entry time set by your installer. Exit Time Exit time is the amount of time you have to leave your premises after you have entered your code to arm the system. You will hear a long beep from the codepad to indicate the end of exit time. Make sure you exit your premises before this time expires. Refer to "Installation Notes" on page 51 for the exit time set by your installer. System Date and Time The control panel has a real time 12 month calendar and 24 hour clock that needs to be set and changed for daylight savings. This will allow the system to log events and send test reports with accurate time stamping if programmed. Refer to Master Code Functions on page 29 for more information on setting the date and time. User Codes 1-8 The purpose of user codes is to arm and disarm the system as well as perform other specific functions as described in Master Code Functions on page 29. User codes can be any length between one to four digits long. Each user code can have a different priority level allocated to it. This controls the behaviour of the code, allowing it to arm only or to arm and disarm etc. There are a total of 8 user codes available that can be changed or deleted at any time by the Master Code holder. Multiple Master Codes may be programmed. Refer to Changing and Deleting User Codes on page 29 for more information on adding, deleting or changing user codes. The priority level for each user code can only be programmed or changed by the installer. User Codes 9 16 The control panel has the ability to be remotely armed and disarmed via remote radio transmitters. Up to eight remote user codes may be allocated for radio transmitter operation. Before the control panel will accept radio On/Off signals, you must teach the control panel which transmitter is used for each user code. The radio remote codes act as arm/disarm codes only. Electronics Design and Manufacturing Pty Limite

12 12 Solution 862 Operators Manual Teaching Radio User Codes Teaching radio user codes can only be carried out using the Master Code. Refer to Changing and Deleting Radio Remote User Codes on page 31 for more information. User Code 16 will report to the monitoring company when any of the following methods for arming and disarming are used. 1. Arm and disarm via remote radio control equipment connected to the optional Radio Key/Keyswitch Interface or Night Arm Station. 2. Arm the system remotely over the telephone. 3. Automatic arming when the preset time is reached. 4. Single button arming in AWAY Mode, STAY Mode 1 or STAY Mode Single button disarming from STAY Mode 1 or STAY Mode 2. User Code Priority There are ten different priority levels that can be allocated to the user codes. Each priority level allows or restricts the functions that different user code holders may perform. If user code priority levels 4, 6, 12 or 14 have been programmed to any of the available 8 user codes, the method of standard isolating will no longer operate. Only those user codes with the priority level of 4, 6, 12 or 14 will be allowed to isolate zones using the method code to isolate. Priority Description 0 Arm and Disarm 1 Arm Only 2 Arm and Disarm + Open/Close Reports 3 Arm Only + Close Report 4 Arm and Disarm + Code To Isolate 6 Arm and Disarm + Code To Isolate + Open/Close Reports 8 Arm and Disarm + Master Code Functions 10 Arm and Disarm + Master Code Functions + Open/Close Reports 12 Arm and Disarm + Master Code Functions + Code To Isolate 14 Arm and Disarm + Master Code Functions + Code To Isolate + Open/Close Reports Table 1: User Code Priority Levels Arm and Disarm This priority level allows the user code holder to arm and disarm the system. Arm Only This priority level allows the user code holder to arm the system but not disarm it. Electronics Design and Manufacturing Pty Limited

13 Solution 862 Operators Manual 13 Arm and Disarm + Open/Close Reports This priority level allows the user code holder to arm and disarm the system. When this priority level is used, the control panel will send an opening and closing report to the base station. Arm Only + Close Report This priority level allows the user code holder to arm the system but not disarm it. When this priority level is used, the control panel will send a closing report to the base station. Arm and Disarm + Code To Isolate This priority level allows the user code holder to arm and disarm the system. Isolating of zones will only be allowed by using the method Code To Isolate once this priority level has been set. Refer to Isolating Zones" on page 23 for more information. Arm and Disarm + Code To Isolate + Open/Close Reports This priority level allows the user code holder to arm and disarm the system. Isolating of zones will only be allowed by using the method Code To Isolate once this priority level has been set. Refer to Isolating Zones on page 23 for more information. When this priority level is used, the control panel will send an opening and closing report to the base station. Arm and Disarm + Master Code Functions This priority level allows arming and disarming of the system and the ability to carry out any of the Master Code Functions described on page 29. More than one user code can be allocated to this priority level. Arm and Disarm + Master Code Functions + Code To Isolate This priority level allows arming and disarming of the system and the ability to carry out any of the Master Code Functions described on page 29. Isolating zones will only be allowed by using the method "Code To Isolate" once this priority level has been set. Refer to Isolating Zones on page 23 for more information. More than one user code can be allocated to this priority level. Arm and Disarm + Master Code Functions + Code To Isolate + Open/Close Reports This priority level allows arming and disarming of the system and the ability to carry out any of the Master Code Functions described on page 29. Isolating zones will only be allowed by using the method "Code To Isolate" once this priority level has been set. Refer to Isolating Zones on page 23 for more information. More than one user code can be allocated to this priority level. When this priority level is used, the control panel will send an opening and closing report to the base station. Electronics Design and Manufacturing Pty Limite

14 14 Solution 862 Operators Manual System s and Operations CP5 Eight Zone Codepad Figure 1: CP5 Eight Zone Codepad The codepad is the communications interface between you and your alarm system. It allows you to issue commands and offers both visual and audible indications that guide you through the general operation. The codepad incorporates numerous indicators. There are ZONE indicators which are used to show the condition of each zone and four others for general status. The following is a list of situations and the relevant indications that will be seen. Zone s The ZONE indicators are used to show the status of the zones. The following table lists the various circumstances that the indicators will display (ie. Zone Sealed, Zone Unsealed). On Off Flashing Fast (0.25 Sec On 0.25 Sec Off) Flashing Slow (1 Sec On 1 Sec Off) Definition Zone Is Unsealed Zone Is Sealed Zone Is In Alarm Condition Zone Is Manually Isolated Table 2: Zone s AWAY The AWAY indicator is used to inform you that the system is armed in the AWAY Mode. On Off Definition System Is Armed In AWAY Mode System Is Not Armed In AWAY Mode Table 3: AWAY STAY The STAY indicator is used to indicate that the system is armed in STAY Mode. On Off Flashing Definition System Is Armed In STAY Mode System Is Not Armed In STAY Mode System Is In Isolating Mode Table 4: STAY Electronics Design and Manufacturing Pty Limited

15 Solution 862 Operators Manual 15 MAINS The MAINS indicator is used to indicate that the systems AC mains supply is normal or has failed. On Flashing Definition AC Mains Power Normal AC Mains Failure Table 5: MAINS FAULT The FAULT indicator is used to indicate that the system has detected a system fault. Refer to "Fault Analysis Mode" on page 24 for more information on system faults. On Off Flashing Definition There Is A Fault That Needs To Be Rectified The System Is Normal, There Are No Faults There Is A Fault Waiting To Be Acknowledged Table 6: FAULT Audible s In general, the audible indications given out by the codepad are as follows: One Short Beep Two Short Beeps Three Short Beeps One Long Beep One Short Beep Every Second One Short Beep Every Minute Definition A Button Has Been Pressed On The Codepad Or End Of Exit Time When Armed In STAY Mode The System Has Accepted Your Code The Requested Function Has Been Executed Indicates End Of Exit Time For AWAY Mode Or The Requested Operation Has Been Denied Or Aborted Walk Test Mode Is Active There Is A Fault Waiting To Be Acknowledged Table 7: Audible Indications Electronics Design and Manufacturing Pty Limite

16 16 Solution 862 Operators Manual CP5 Eight Zone LCD Codepad The codepad is the communications interface between you and your alarm system. It allows you to issue commands and offers both visual and audible indications that guide you through the general operation. Figure 2: CP5 Eight Zone LCD Codepad The codepad incorporates numerous indicators. There are ZONE indicators which are used to show the condition of each zone and four others for general status. The following is a list of situations and the relevant indications that will be seen. Zone s The ZONE indicators are used to show the status of the zones. The following table list the various circumstances that the indicators will display (ie. Zone Sealed, Zone Unsealed). AWAY On Off Flashing Fast (0.25 Sec On 0.25 Sec Off) Flashing Slow (1 Sec On 1 Sec Off) Definition Zone Is Unsealed Zone Is Sealed Zone Is In Alarm Condition Zone Is Manually Isolated Table 8: Zone s The AWAY indicator illuminates when the system is armed in the AWAY Mode. The indicator will also illuminate when the system is armed in the AWAY Mode. STAY Definition On System Is Armed In AWAY Mode Off System Is Not Armed In AWAY Mode Table 9: AWAY The STAY indicator illuminates when the system is armed in STAY Mode 1 or STAY Mode 2. The indicator will also illuminate when the system is armed in STAY Mode 1 or STAY Mode 2. Definition On System Is Armed In STAY Mode 1 Or 2 Off System Is Not Armed In STAY Mode 1 Or 2 Flashing System Is In Isolating Mode 1 Or 2 Table 10: STAY Electronics Design and Manufacturing Pty Limited

17 Solution 862 Operators Manual 17 System Disarmed This indicator will illuminate when the system has been disarmed. The indicator will also illuminate when the system has been disarmed. MAINS The MAINS indicator is used to indicate that the systems AC mains supply is normal or has failed. Zone Isolating Mode On Flashing Definition AC Mains Power Normal AC Mains Failure Table 11: MAINS Flashing This indicator will illuminate when you attempt to isolate zones. The person will flash once every 3 seconds. FAULT The FAULT indicator is used to indicate that the system has detected a system fault. Refer to "Fault Analysis Mode" on page 24 for more information on system faults. Programming Mode On Off Flashing Definition There Is A Fault That Needs To Be Rectified The System Is Normal, There Are No Faults There Is A Fault Waiting To Be Acknowledged Table 12: FAULT Flashing This indicator will illuminate when the system has entered the operators programming mode (ie Master Code Functions). Both persons will flash. Electronics Design and Manufacturing Pty Limite

18 18 Solution 862 Operators Manual Off /Zone Sealed The indicator will illuminate when the system is in the disarmed state and will flash when a zone becomes unsealed. If will stop flashing when all zones are sealed. On /Zone In Alarm The indicator will illuminate when the system is armed in the AWAY Mode or STAY Mode 1 or STAY Mode 2 and will flash when an alarm occurs. The indicator will reset once a valid user code has been entered. Audible s In general, the audible indications given out by the codepad are as follows: One Short Beep Two Short Beeps Three Short Beeps One Long Beep One Short Beep Every Second One Short Beep Every Minute Definition A Button Has Been Pressed On The Codepad Or End Of Exit Time When Armed In STAY Mode The System Has Accepted Your Code The Requested Function Has Been Executed Indicates End Of Exit Time For AWAY Mode Or The Requested Operation Has Been Denied Or Aborted Walk Test Mode Is Active There Is A Fault Waiting To Be Acknowledged Table 13: Audible Indications Electronics Design and Manufacturing Pty Limited

19 Solution 862 Operators Manual 19 System Operations The following pages will describe how to use and interpret the many codepad functions that are available on the Solution 862 control panel. Arming The System In AWAY Mode There are two methods for arming your system in the AWAY Mode. Single button arming in AWAY Mode will report as user code number 16. Method One Enter your code followed by the AWAY button. Two beeps will be heard and the AWAY indicator will illuminate. Exit time will now commence. + Method Two Hold down the AWAY button until two beeps are heard. The AWAY indicator will illuminate and exit time will now commence. If a zone is not sealed at the end of exit time, the zone will be automatically isolated. The zone will become an active part of the system again as soon as it has resealed (ie. If a window is left open after exit time has expired, the window will not be an active part of the system until it has closed. Opening the window after exit time has expired will cause an alarm condition). Forced Arming The feature of arming the system when a zone is not sealed is known as forced arming. If the AWAY indicator does not illuminate and a long beep is heard when you attempt to arm the system, forced arming is not permitted. If this is the case you must ensure that all zones are sealed or manually isolated before you can arm the system. Disarming The System From AWAY Mode To Disarm The System From AWAY Mode Enter your code followed by the AWAY button. Two beeps will be heard and the AWAY indicator will extinguish. A flashing ZONE indicator represents a previous alarm on that zone. + Electronics Design and Manufacturing Pty Limite

20 20 Solution 862 Operators Manual Arming The System In STAY Mode 1 STAY Mode 1 is when the system has been armed with particular zones automatically isolated. These zones must be programmed by the installer. When there is a need to arm only the system perimeter, this mode is extremely handy. It automatically disables the interior detection zones allowing movement within the protected area while at the same time arming the perimeter zones. There are two methods for arming your system in STAY Mode 1. Single button arming in STAY Mode 1 will report as user code number 16. Method One Enter your code followed by the STAY button. Two beeps will be heard and the STAY indicator will illuminate. Exit time will now commence. Any zones that have been programmed for STAY Mode 1 will be automatically isolated and their respective indicators will begin to flash until exit time expires. At the end of exit time, the ZONE indicators will extinguish and the codepad will give one short beep. Method Two Hold down the STAY button until two beeps are heard. The STAY indicator will illuminate and exit time will now commence. + Any zones that have been programmed for STAY Mode 1 will be automatically isolated and their respective indicators will begin to flash until exit time expires. At the end of exit time, the ZONE indicators will extinguish and the codepad will give one short beep. If a zone is not sealed at the end of exit time, the zone will be automatically isolated. The zone will become an active part of the system again as soon as it has resealed (ie. If a window is left open after exit time has expired, the window will not be an active part of the system until it has closed. Opening the window after exit time has expired will cause an alarm condition). Forced Arming The feature of arming the system when a zone is not sealed is known as forced arming. If the STAY indicator does not illuminate and a long beep is heard when you attempt to arm the system, forced arming is not permitted. If this is the case you must ensure that all zones are sealed or manually isolated before you can arm the system. Electronics Design and Manufacturing Pty Limited

21 Solution 862 Operators Manual 21 Disarming The System From STAY Mode 1 There are two methods for disarming the system from STAY Mode 1. Method one is standard and will always operate. Method two is optional and needs to be programmed by your installer. Method One Enter your code followed by the STAY button. Two beeps will be heard and the STAY indicator will extinguish. A flashing ZONE indicator represents a previous alarm on that zone. + Method Two A flashing ZONE indicator represents a previous alarm on that zone. If this is the case, a valid user code will need to be used to disarm the system. Hold down the STAY button until two beeps are heard. The STAY indicator will extinguish and the system will disarm. Single button disarming from STAY Mode 1 will report as user code number 16. Arming The System In STAY Mode 2 STAY Mode 2 is when the system has been armed with particular zones automatically isolated. Any Master Code holder can program these zones before the system is armed in STAY mode 2. Refer to Setting STAY Mode 2 Zones on page 35 for details on how to program zones for STAY mode 2. When there is a need to arm the perimeter of your building, this mode is extremely handy. It automatically disables the interior detection zones allowing for movement within the protected area while at the same time arming the perimeter zones. To Arm Your System In STAY Mode 2 Hold the 0 button down until two beeps are heard. The STAY indicator will illuminate and any zones that have been programmed for STAY mode 2 will be automatically isolated and their respective indicators will begin to flash until exit time expires. At the end of exit time the zone indicators will extinguish. 0 If a zone is not sealed at the end of exit time it will be automatically isolated. It will become an active part of the system as soon as it is sealed (ie. If a window is opened before the end of exit time, it will not be an active part of the system until it is closed. Opening the window after this time will cause an alarm condition). The feature of arming the system when a zone is not sealed is known as forced arming. If this feature is not suitable, your installer can program your system so that it will not arm unless all zones are sealed. If the STAY indicator does not illuminate and a long beep is heard, forced arming is not permitted. If this is the case, you must ensure that all zones are sealed or manually isolated before you will be allowed to arm the system. Electronics Design and Manufacturing Pty Limite

22 22 Solution 862 Operators Manual Disarming The System From STAY Mode 2 There are two methods for disarming the system from STAY Mode 2. Method one is standard and will always operate. Method two is optional and needs to be programmed by your installer. Method One Enter your code followed by the STAY button. Two beeps will be heard and the STAY indicator will extinguish. A flashing ZONE indicator represents a previous alarm on that zone. + Method Two A flashing ZONE indicator represents a previous alarm on that zone. If this is the case, a valid user code will need to be used to disarm the system. Hold down the 0 button until two beeps are heard. The STAY indicator will extinguish and the system will disarm. 0 Single button disarming from STAY Mode 2 will report as user code number 16. Codepad Functions The following pages will describe how to use and interpret the many codepad functions that are available on the Solution 862 control panel. Most functions are performed using the Master Code. Refer to Master Code Functions on page 29 for more information. Before attempting to enter any of the Master Code functions, ensure that the system is in the disarmed state and that there are no alarm memory indicators flashing. If this is not the case, the following will be required. 1. If any of the zone indicators are flashing fast, enter your code followed by the AWAY button. This will reset any zone alarms that have occurred (If the system becomes armed, enter your code followed by the AWAY button a second time to disarm the system). 2. If the system has been armed in AWAY Mode, STAY Mode 1 or STAY Mode 2 (ie. The AWAY or STAY indicator is illuminated), enter your code followed by the AWAY button to disarm the system. The factory default Master Code is 2580 and can be changed at any time. Therefore, if your system s Master Code differs from the default, please substitute your existing Master Code in the following examples. The Master Code allows you to change any user code and even the Master Code itself. The Master Code is the only code that allows the execution of Master Code functions detailed later in this manual. Electronics Design and Manufacturing Pty Limited

23 Solution 862 Operators Manual 23 Isolating Zones When a zone has been isolated, access is allowed into that zone at all times. Isolating zones is performed by one of two methods. One way requires the use of a valid user code while the other way does not. The ability to isolate zones is governed by the priority level allocated to each user code holder. Some user code holders may not be able to isolate zones. Refer to "User Code Priority" on page 12 for further information. Standard Isolating 1. Press the STAY button twice. Three beeps will be heard. 2. * Enter the zone number required to be isolated followed by the STAY button. The zone you have just selected to be isolated will now begin to flash. Repeat step 2 if more than one zone is required to be isolated. 3. Press the AWAY button when finished selecting the zones to be isolated. Two beeps will be heard. The zones selected to be isolated will now continue to flash until the system has next been disarmed. The system is now ready to be armed in AWAY Mode * As each zone is isolated, the corresponding ZONE indicator will begin to flash. If a mistake is made, press the zone number that was incorrectly entered followed by the STAY button. This zone is now no longer isolated and the ZONE indicator will extinguish. Code To Isolate 1. Press the STAY button. 2. Enter your code. 3. Press the STAY button. Three beeps will be heard. 4. * Enter the zone number required to be isolated followed by the STAY button. The zone you have just selected to be isolated will now begin to flash. Repeat step 4 if more than one zone is required to be isolated. 5. Press the AWAY button when finished selecting the zones to be isolated. Two beeps will be heard. The zones selected to be isolated will now continue to flash until the system has next been disarmed. The system is ready to be armed in AWAY Mode Electronics Design and Manufacturing Pty Limite

24 24 Solution 862 Operators Manual * As each zone is isolated, the corresponding ZONE indicator will begin to flash. If a mistake is made, press the zone number that was incorrectly entered followed by the STAY button. This zone is now no longer isolated and the ZONE indicator will extinguish. Fault Analysis Mode Whenever a system fault occurs, the FAULT or MAINS indicator will flash and the codepad will beep once every minute. If the MAINS indicator is flashing, this is because the AC mains supply has been disconnected. There is no need to determine this type of system fault. Pressing the AWAY button once will acknowledge the AC mains fail and will stop the codepad beeping once every minute. To Determine The Type Of System Fault Hold down the 5 button until two beeps are heard or alternatively, enter your MASTER CODE followed by 5 and the AWAY button. The FAULT indicator should remain steady and the STAY and AWAY indicators should flash in unison with each other. The type of system fault will be indicated by the ZONE indicators. Refer to "Table 14: Fault s" for the list of different system faults that may occur. Zone Fault Description 1 Low Battery 2 Date and Time 3 Sensor Watch 4 Horn Speaker Disconnected 5 Telephone Line Fault 6 E 2 Fault 7 Codepad Fuse Fail 8 Communications Failure Table 14: Fault s To exit fault analysis mode, press the AWAY button. The STAY and AWAY indicators will extinguish and the FAULT indicator will remain illuminated. To Acknowledge The System Fault To acknowledge the system fault, press the AWAY button. The FAULT indicator will remain illuminated and the codepad will cease its once a minute beep. Fault Descriptions Low Battery A low battery fault will register when the battery supply voltage falls below 10.5 volts or when a dynamic battery test detects a low capacity battery. This fault will clear after a successful dynamic battery test. A dynamic battery test is performed every four hours once power has been connected to the control panel and also every time the system is armed in AWAY Mode, STAY Mode 1 or STAY Mode 2. Electronics Design and Manufacturing Pty Limited

25 Solution 862 Operators Manual 25 Date and Time The date and time fault will register every time the control panel has been powered down. This fault will not cause the FAULT indicator on the codepad to illuminate unless an Auto-arming time has been programmed by the installer. This fault will clear once the date and time has been programmed if an Auto-arming time has been programmed. Refer to Setting The Date and Time on page 36 for further information. Sensor Watch A sensor watch fault will register because one of the detection devices has stopped working or has failed to detect movement for the programmed time period whilst the system is disarmed. The fault will clear after the registered zone has been unsealed and resealed again. Hold down the 5 button a second time to display the zone that registered the sensor watch fault. Horn Speaker Monitor A horn speaker fault will register when the horn speaker is disconnected from the control panel. This fault will clear when the horn speaker has been reconnected. Telephone Line Fault A telephone line fault will register when the telephone line connected to the control panel has been cut or disconnected for a continuous period of 40 seconds or more. This fault will clear when the telephone line has been reconnected for a period of over 40 seconds. E 2 Fault An E 2 fault will register when the control panel detects an internal checksum error. Codepad Fuse Fail A codepad fuse fail fault will register when either the codepad fuse or the accessories fuse has blown or is disconnected. This fault will clear when the blown fuse is replaced or reconnected. Communication Failure A communication failure fault will register if the control panel was unsuccessful in calling the receiving party after the control panel has exhausted its maximum number of attempts. AC Mains Failure An AC mains failure will flash the MAINS indicator, sound the codepad buzzer once every minute and send an "AC Fail" report to the monitoring station. This fault will clear once the AC mains has been reconnected. An "AC Restore" report will be transmitted once the AC mains has been restored for more than two minutes. Electronics Design and Manufacturing Pty Limite

26 26 Solution 862 Operators Manual Codepad Duress Alarm A codepad duress alarm can be used as a hold up alarm. This will occur when the number 9 is added to the end of any valid user code that is being used to disarm the system. A duress alarm is always silent and can only be made use of if your system is reporting back to a monitoring station or numeric pager There is a feature available that allows the number 3 to be used for a codepad duress alarm instead of the number 9. Contact your installer if you wish the codepad duress alarm to use the number 3 button. Codepad Panic Alarm A codepad panic alarm will be triggered when either the 1 and 3 buttons or the STAY and AWAY buttons are pressed simultaneously. This is an audible alarm. Contact your installer if you wish codepad panic to be silent or + Codepad Fire Alarm A codepad fire alarm will be triggered when the 4 and 6 buttons on the remote codepad are pressed simultaneously. A distinct fire sound is emitted through the horn speaker to indicate this type of alarm condition. The fire sound is different to the burglary sound. This is an audible alarm. Contact your installer if you require this to be silent Codepad Medical Alarm A codepad medical alarm will be triggered when the 7 and 9 buttons on the codepad are pressed simultaneously. This is an audible alarm. Contact your installer if you require this to be silent Electronics Design and Manufacturing Pty Limited

27 Solution 862 Operators Manual 27 Remote Radio Transmitter Operation The Solution 862 control panel has the ability to be remotely operated using a Hand Held 2 Channel Radio Transmitter. The radio transmitter has 4 buttons, each of which can perform various functions such as arming and disarming the system and to operate remote outputs. These are described below in detail. When using the hand held transmitter to operate the system, audible indications can be provided through the horn speakers and visual indications provided by the blue strobe light. This will allow you to operate the system from outside the building with confidence. The feature of audible indication beeps and strobe flashes can only be programmed by your installer. No Of Beeps System Status 1 System Disarmed 2 System Armed In AWAY Mode Two tone beep System Armed In STAY Mode Table 15: Horn Speaker Beeps Strobe Operation System Status 3 Seconds Duration System Disarmed 6 Seconds Duration System Armed In AWAY Mode 6 Seconds Duration System Armed In STAY Mode Table 16: Strobe Indications Before any of these features will operate, you will need to teach the control panel the transmitter radio code. Refer to Changing and Deleting Radio Remote User Codes on page 31 for more information. Arming Via Transmitter In AWAY Mode Press button one on the transmitter for two seconds. Two beeps will be heard on the remote codepad and the AWAY indicator will illuminate. Exit time will now commence. If the horn speaker indication beeps have been enabled, two beeps will be heard from the horn speaker. If strobe flashes have been enabled, the strobe will operate for six seconds. Disarming Via Transmitter From AWAY Mode Press button one on the transmitter for two seconds. Two beeps will be heard on the remote codepad and the AWAY indicator will extinguish. If the horn speaker indication beeps have been enabled, one beep will be heard from the horn speaker. If strobe flashes have been enabled, the strobe will operate for three seconds. Arming Via Transmitter In STAY Mode Press button two on the transmitter for two seconds. Two beeps will be heard on the remote codepad and the STAY indicator will now illuminate. If horn speaker indication beeps have been enabled, a two-tone beep will be heard from the horn speaker. If strobe flashes have been enabled, the strobe will operate for six seconds. Electronics Design and Manufacturing Pty Limite

28 28 Solution 862 Operators Manual Disarming Via Transmitter From STAY Mode Press button one on the transmitter for two seconds. Two beeps will be heard on the remote codepad and the STAY indicator will extinguish. If the horn speaker indication beeps have been enabled, one beep will be heard from the horn speaker. If strobe flashes have been enabled, the strobe will operate for three seconds. Panic Alarm Via Transmitter Press both buttons 1 and 2 together for two seconds on the hand held transmitter. This will cause a panic alarm which will activate the horn speaker, strobe and internal sirens. Operating Remote Outputs Via Transmitter There are two remote outputs that can be operated from buttons 3 and 4 on the Hand Held 2 Channel Radio Transmitter. These outputs can only be programmed by your installer. Turning Output 1 ON Press button 3 on the transmitter for two seconds. Output 1 will now turn on. Turning Output 1 OFF Press button 3 on the transmitter for two seconds. Output 1 will now turn off. Turning Output 2 ON Press button 4 on the transmitter for two seconds. Output 2 will now turn on. Turning Output 2 OFF Press button 4 on the transmitter for two seconds. Output 2 will now turn off. Electronics Design and Manufacturing Pty Limited

29 Solution 862 Operators Manual 29 Master Code Functions Master Code functions are designed to allow those users that have the appropriate priority level to perform certain functions of a supervisory level. These functions can only be carried out while the system is in the disarmed state. The default Master Code is 2580 and is known as User 1. It is possible for this system to have multiple Master Codes. Please check with your installer as to how your system is configured. To enter the required Master Code Function, enter your MASTER CODE followed by the required FUNCTION digit and the AWAY button. + + These functions can only be carried out when the system is in the disarmed state. Function Description 0 Reserved 1 Changing Or Deleting User Codes/Remote Radio User Codes 2 Changing Domestic Phone Numbers 3 Changing Telco Arm/Disarm Sequence 4 Setting STAY Mode 2 Zones 5 Turning Outputs On/Off 6 Setting The Date and Time 7 Walk Test Mode 8 Event Memory Recall 9 Reserved Table 17: Master Code Functions Changing and Deleting User Codes This function allows a Master Code holder to add/change or delete any of the system user codes. When changing or deleting user codes it is important that you know the number of the user you wish to change or delete. Your installer should provide you with this information at the time of installation. To Add Or Change A User Code 1. Enter your MASTER CODE followed by 1 and the AWAY button. Three beeps will be heard and the STAY and AWAY indicators will begin to flash. 2. Enter the user number (1-8) that you wish to add or change followed by the AWAY button. Two beeps will be heard and the corresponding ZONE indicator will illuminate. Refer to "Table 18: Zone s Showing Relative User Numbers" on page Enter the digits required for the new code followed by the AWAY button. Two beeps will be heard and the STAY and AWAY indicators will extinguish. Electronics Design and Manufacturing Pty Limite

30 30 Solution 862 Operators Manual If you wish to change any further user codes, repeat this procedure as many times as required When adding or changing user codes, this function will automatically terminate if a button is not pressed within sixty seconds. Pressing the AWAY button will also terminate the session at anytime. One long beep indicates the code entered already exists or an incorrect user number has been selected. To Delete A User Code 1. Enter your MASTER CODE followed by 1 and the AWAY button. Three beeps will be heard and the STAY and AWAY indicators will begin to flash. 2. Enter the user number (1-8) that you wish to delete followed by the AWAY button. Two beeps will be heard and the corresponding ZONE indicator will illuminate. Refer to Table 18: Zone s Showing Relative User Numbers on page 30 for more information. 3. Press the STAY button to delete the user code. Two beeps will be heard and the STAY and AWAY indicators will extinguish. If you wish to delete any further user codes, repeat this procedure as many times as required When deleting user codes, this function will automatically terminate if a button is not pressed within sixty seconds. Pressing the AWAY button will also terminate the session at anytime. One long beep indicates an incorrect user number has been selected. User No Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone Table 18: Zone s Showing Relative User Numbers Zone 8 Mains Electronics Design and Manufacturing Pty Limited