PROCUREMENT & BUSINESS SERVICES

Transcription

1 PROCUREMENT & BUSINESS SERVICES TENDER FOR THE PROVISION OF PEST CONTROL AND ERADICATION SERVICES INCLUDING ELECTRIC FLY KILLERS PERIOD: 1 st JANUARY 2008 TO 31 st DECEMBER 2010/11 FORM OF TENDER To: The University of Greenwich, Procurement & Business Services, Flats 10 & 11, Catherine of Aragon Court, Avery Hill Campus,,. I/we: (Name of Firm) carrying on business of Beaver House Services Ltd Pest Control I/we having examined the Instructions to Tenderers, Condition of Contract, Special Conditions, the Specification, the Schedules, Drawings, Code of Practice and all other documentation issued by the University submit this tender for undertaking the Works and/or Services commencing on 1 st January 2008 or within days period of notice 14 days and completion on 31 st December 2010/11 or within days in conformity with the Contract and under the terms stated in the priced Schedules for the sum of 28, plus VAT 5, in the Total Sum of 33, over the initial three year period of the Contract (to be inserted on In-Tend system). i. I/we agree to register for admission onto the University s Approved List of Suppliers and Contractors and complete the necessary documentation within the stipulated timescale and prior to a contract being awarded to me/us. ii. iii. I/we agree to submit my/our tender via the University s electronic Tendering system, In- Tend, at: I/we agree that my/our tender, which includes this Form of Tender, the fully priced Schedules and/or Bills of Quantities and any supporting tender documents, is to be uploaded via the My Tenders section of In-Tend and any paper copies submitted via the public postal system or courier service by way of confirmation must also reach the Director of Procurement & Business Services of the University no later than.00 noon on FRIDAY Date 14 TH DECEMBER 2007 iv I/we agree, that should my/our Tender be accepted, and if requested by the University, I/we agree to enter into a Contract based on the Articles of Agreement/Form of Agreement prepared by the University. Unless and until such an agreement is executed this Tender and its acceptance by the University shall constitute a binding contract between us. 1 of 2 U:\OFM\Directorate\Peter F\Campuses\Avery Hill\Disposal\Records\Existing Contracts\New folder\02_form_of_tender_wrks]serv_ doc

2 iv. I/we agree that the insertion by me/us of any conditions qualifying this Tender or any unauthorised alteration to any of the Tender documents may cause the Tender to be rejected. v. I/we agree that should any obvious errors in pricing or errors in arithmetic be discovered in the priced Specification submitted by us, these errors will be dealt with by confirmation or withdrawal of the offer in accordance with Alternative 1 of the Code of Procedure for Single Stage Selective Tendering 1996 if applicable to the Conditions of Contract. vi. vii. viii. ix. I/we certify that the details of this Tender have not been communicated to any other person within or outside the University or adjusted in accordance with any agreement or arrangement with any other person, firm or company. I/we also certify that I/we are not a party to a scheme or arrangement under which any other tenderer was reimbursed any part of his/her tender costs. I/we agree that, if my/our Tender is accepted I/we will, if and when required by the University, ensure that an ultimate holding company will execute and deliver to the University, a Deed of Guarantee in the form approved by the University. I/we agree that this Tender shall remain open for acceptance by you and shall not be withdrawn for a period of at least 13 weeks from the tender return date. x. I/we take note that no tender will be entertained which is sent by facsimile or not upon the Form of Tender and Scheduled Specification supplied. xi. xii. I/we understand that you are not bound to accept the lowest or any tender you may receive, and you will not pay any expenses incurred by us in connection with the preparation and submission of this Tender. I/we certify that this is a bona fide Tender. Name of Company/Firm: Beaver House Services Ltd Representative s Signature: Print Name in Full: Mr Radu Asavei Position in Company/Firm: Premier Accounts Manager Address: Unit C021 Trident Business Centre, 89 Bickersteth Road, Tooting, SW17 9SH Tel No(s): Mobile: Facsimile No(s): Radu@beaverpest.co.uk Dated this 14 th day of December of 2 U:\OFM\Directorate\Peter F\Campuses\Avery Hill\Disposal\Records\Existing Contracts\New folder\02_form_of_tender_wrks]serv_ doc

3 PROCUREMENT AND BUSINESS SERVICES (Purchasing & Contracts, Print & Reprographics) Mr Radu Asavei Beaver Pest Control LLP Direct Line: /8294 Our Ref: Award Letter.doc/vmj Date: 9 th August 2013 Dear Mr Asavei, CONTRACT AWARD PROVISION OF PEST CONTROL SERVICES FOR THE PERIOD 1 st AUGUST 2013 to 31 st JULY 2015/16 Further to submission of your proposal and supplementary quotations dated 8 th August 2013 I am pleased to confirm the decision to award the contract for providing the above requirement in the annual sum of 11, plus VAT of 2, in the total sum of 13, It would be appreciated if you could make the preliminary pre-contract arrangements for meeting the agreed delivery and completion dates and in particular note the following related matters: 1. SOLE CONTRACT This Contract constitutes the sole Contract and agreement between the University and the Supplier for the performance by the Contract. Your appointment is subject to the accepted proposal incorporating the University s Conditions of Contract (enclosed) and any subsequently accepted supplementary quotations, any agreed Special Conditions, the Specifications and Pricing Schedules. 2. APPROVED LIST OF CONTRACTORS It is a Condition of the Contract that you complete and submit to Procurement & Business Services the Supplier Information Questionnaire, providing supporting documentation and maintaining your details on the In-Tend electronic system either to finalise the process of your application or retention onto the University s Approved List of Suppliers and Contractors. If you need any assistance to retrieve or upload documents onto the In-Tend system, please call the e-tendering Help Line on or send an to approvedlist@gre.ac.uk. 3. PURCHASE ORDER(S) Purchase Orders will be issued via the University s Parabilis e-procurement system by the relevant Campus FM Offices, subject to the Contract and in accordance with this letter confirming the Contract Award. 4. PRE-CONTRACT MEETING Any pre-contract meetings may be convened by the Client Office Representatives in conjunction with Procurement & Business Services as necessary for the purpose of ensuring good understanding of working relationships, the framework within which the requirement is to be provided, and to establish priorities or a Programme. The Client Representatives with whom contact should be made are the Campus FM Offices, for which you have contact details. Procurement & Business Services Southwood Lodge Avery Hill Campus,, Telephone: /8899 University of Greenwich, a charity and company limited by guarantee, registered in England (reg. no ). Registered Office: Old Royal Naval College, Park Row, Greenwich,, SE10 9LS

4 PROCUREMENT AND BUSINESS SERVICES (Purchasing & Contracts, Print & Reprographics) The University looks forward to the excellent performance of your obligations under the Contract and responding positively to requests for additional information. Yours sincerely, Vincent M John, Director of Procurement & Business Services cc. Supervising Officer/Client Representative (with Performance Monitoring & Suggestions Form) Procurement & Business Services Southwood Lodge Avery Hill Campus,, Telephone: /8899 University of Greenwich, a charity and company limited by guarantee, registered in England (reg. no ). Registered Office: Old Royal Naval College, Park Row, Greenwich,, SE10 9LS

5 UNIVERSITY OF GREENWICH PROCUREMENT & BUSINESS SERVICES TENDER FOR THE PROVISION OF PEST CONTROL AND ERADICATION SERVICES INCLUDING ELECTRIC FLY KILLERS PERIOD: 1 st JANUARY 2008 TO 31 st DECEMBER 2010/11 REQUIREMENT SPECIFICATION 1.0 PURPOSE AND GENERAL SCOPE OF THE CONTRACT 1.1 The University is seeking to appoint a suitable Contractor to undertake the safe, efficient and cost effective preventative measures necessary in providing a Pest Control Service to its campuses and sites in south and north-west. The nature of the services required at each site is detailed in the relevant schedules. These services include the servicing of University owned Electric Fly Killer units and the rental and servicing of Electric Fly Killer units from the successful contractor. 1.2 The methods employed in the provision of the service must comply with prevailing BS and EN Standards and Codes of Practice, and any relevant legislation in force at the time. 1.3 Services are to be carried out at the stated frequencies with the timing of visits agreed with each Campus Facilities Manager unless otherwise stipulated in an agreed Programme of Work. 1.4 Additional ad-hoc visits may be required from time to time as requested by the Campus Facilities Managers. The required response times for ad-hoc call-outs to each site are specified in the schedules. 1.5 The University places a high priority on Health & Safety and seeks to appoint a Contractor(s) to provide the Services in a safe, competent, efficient and costeffective manner, which causes the minimum disruption to the University, its students, staff and visitors. 1.6 The Services are to be provided generally during the hours of 9 a.m. to 5 p.m. Monday to Friday, however there may be a need for Services at other times and days including weekends as specified by the University from time to time. Some specific time restricted services are noted in the schedules. 1.7 Emergency Service Call Outs must be provided at pre-determined rates for all aspects of work deemed necessary between preventative visits, at times specified by the client, to control specific problems that may occur due to pests, rodents and insects, etc. These calls are to commence within 24 hours of the request, unless specified otherwise, and may include Out of Hours/Night Visits. This service facility should exist for 365 days per year extending to 366 days in any leap year and including Christmas and Bank Holidays. Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol requirement specification doc.ih 26

6 2.0 PERIOD OF THE CONTRACT 2.1 The Contract for the provision of the Services shall be for a period of three years. An extension of the Contract by months may be considered subject to the Contractor achieving the high standards of performance quality and value for money expected by the University throughout the duration of the Contract. 3.0 UNIVERSITY LOCATIONS AND CONTACTS 3.1 Pest Control Services are to be provided at the following University Campuses and sites: i) Greenwich Campus ii) Avery Hill Campus iii) University of Greenwich at Medway Campus iv) Woolwich sites v) Kings Hill Institute 3.2 Contact details for each campus and site are provided in Appendix C. 4.0 SITE PLANS AND LOCATION MAPS 4.1 A set of site plans and location maps is provided in Appendix D for your information. The information on these plans should be read in conjunction with the schedules provided. 5.0 SITE INSPECTIONS 5.1 The Tenderer is advised to inspect the sites BEFORE TENDERING to ascertain all factors relating to layout of the buildings, potential siting of baits, potential for pest infestations, location and types of equipment to be maintained, conditions and working space and any other factors that may affect the Tender. Such information, where provided in the preamble and schedules, is for guidance only and should be verified by inspection. Further information may be provided to Tenderers attending the Site Visits in the form of a briefing note. 5.2 Arrangements for access to the sites for tendering purposes are to be made via the respective Supervising Officer (see Appendix C for contact details). The Supervising Officer will be able to give advice on meeting points, parking arrangements, etc. It should be noted that car parking at all the University s sites is very limited. Please do not visit any University sites without first making an appointment. 6.0 CONTRACT AWARD CRITERIA 6.1 In addition to registering their interest on the University s electronic tendering system and completion of the Supplier Information Questionnaire, prospective Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol requirement specification doc.ih 27

7 Service Providers are required to demonstrate in their tender submissions that they have the capability of meeting the Award Criteria for the Service. 6.2 The tender returns will subject to detailed evaluation and analysis by a Tender Evaluation Team consisting of representatives from Procurement & Business Services and the Facilities Management Office. Throughout the evaluation process the Tender Evaluation Team will give due weighting to the following factors: a) Cost Competitiveness (40% weighting scores); i) Labour, equipment, training and other costs; ii) iii) Sustained price competitiveness during the Contract period; Added value (services over and above general provision). b) Staff Resources and Support Infrastructure (20% weighting scores) i) Levels of service to designated locations within the Contract; ii) iii) iv) Staffing resources, staff welfare, and training; Health & Safety; Contract Management and Supervision. c) Capability (20% weighting scores) i) Qualifications and experience; ii) iii) iv) Assignment Instructions, Method Statements and Risk Assessments; Sustained quality, performance and suitability of services and equipment supplied; Adherence to British Standards and industry Codes of Practice; v) Membership of relevant trade associations, etc. d) Administrative Support Systems (20% weighting scores) i) Accuracy and efficiency of documentation, invoicing and administrative systems; ii) iii) iv) Quality Assurance; Performance monitoring; General responsiveness in resolving service problems. 6.3 The evaluation of proposals will include analysis of the completed schedules and supporting documentation submitted, taking up of references and other methods of confirming accuracy of information supplied. A shortlist of Prospective Contractors may also be invited to make presentations to the Tender Evaluation Team and be interviewed to gain a greater depth of understanding of their proposals. The Tender Evaluation Team, or their representatives, may also elect to undertake a site visit to Prospective Contractors premises to assess elements of the contract award criteria. Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol requirement specification doc.ih 28

8 TENDER FOR THE PROVISION OF PEST CONTROL AND ERADICATION SERVICES INCLUDING ELECTRIC FLY KILLERS PERIOD: 1 st JANUARY 2008 TO 31 st DECEMBER 2010/11 COST SCHEDULES 1 TO 5 PEST CONTROL AND ERADICATION SERVICES Schedule 1.1 Scheduled Service Visits Greenwich Campus No Building Address Visits Specific Requirements Cooper Building King William Walk Greenwich SE10 9JH Dreadnought Library Park Row Greenwich SE10 9LS Queen Anne Park Row Greenwich SE10 9LS Queen Mary Park Row Greenwich SE10 9LS King William Park Row Greenwich SE10 9LS East Gate Lodge Stephen Lawrence Building Park Row Greenwich SE10 9LS Park Row Greenwich SE10 9LS Cost per Visit Cost TOTAL COST SCHEDULE (1.1) 1, ELECTRICAL FLY KILLING UNITS Schedule 1.2 Scheduled Service Visits - Greenwich Campus No Building Address Service of UoG owned Units Rented Units Rental and Service costs No. No Queen Anne Coffee Shop Queen Mary University Café Park Row Greenwich SE10 9LS Park Row Greenwich SE10 9LS Unit Cost Total Cost N/A N/A Unit Cost Total Cost TOTAL COST SCHEDULE (1.2) NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 29

9 ADDITIONAL AD-HOC PEST CONTROL SERVICES Schedule 1.3 Additional Service Visits - Greenwich Campus No Building Description All Pigeon Control All Fox Control All Squirrel Control All Removal of wasp nest All Ad-hoc treatments for eradication of mice, rats demestes beetles, cockroaches and garden ants. Operative Response Time Operative Hourly Rate 24 hours Equipment Charges 5.00perm for Spikes per sqm for netting for Birdwire No of Operatives 24 hours per cage 1 24 hours Free 1 24 hours Free 1 24 hours To provide and install rat bait boxes: Metal per box Plastic per box Everything else free of charge NB Depends on type of control, e.g. shooting, trapping, netting, spiking, etc. May need access equipment. Charges to be quoted at time of service request. NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 30

10 PEST CONTROL AND ERADICATION SERVICES Schedule 2.1 Scheduled Service Visits - Avery Hill Campus Mansion Site No Building Address Visits Bird Sanctuary Bexley Road SE9 2PQ Honeycombe Bexley Road SE9 2PQ Main Bexley Road SE9 2PQ Stud Groom Cottage and Stables Bexley Road SE9 2PQ Tower Block Bexley Road SE9 2PQ Tower Block Bexley Road SE9 2PQ Greengages Refectory Tower Block Bexley Road SE9 2PQ Wintergarden Bexley Road SE9 2PQ Mansion Site Bexley Road SE9 2PQ 4 Between hours of and Specific Requirements Night visits to eradicate mice, rats, demestes beetles, cockroaches and garden ants. Eradication of Cluster Flies. Pigeon Cull. Campus Facilities Manager to determine dates. Cost per Visit Cost TOTAL COST SCHEDULE (2.1) 1, NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 31

11 PEST CONTROL AND ERADICATION SERVICES Schedule 2.2 Scheduled Service Visits - Avery Hill Campus Southwood Site No Building Address Visits Specific Requirements Cost per Visit Bronte Avery Hill Road Fry Avery Hill Road Grey Avery Hill Road Southwood House Southwood Lodge Aragon Court Boleyn Court Seymour Court Mary Seacole Building David Fussey Building Southwood Site Avery Hill Road Avery Hill Road Avery Hill Road Avery Hill Road Avery Hill Road Avery Hill Road Avery Hill Road Avery Hill Road 4 rats, demestes beetles, cockroaches and garden ants. rats, demestes beetles, cockroaches and garden ants. rats, demestes beetles, cockroaches and garden ants. rats, demestes beetles, cockroaches and garden ants. rats, demestes beetles, cockroaches and garden ants. rats, demestes beetles, cockroaches and garden ants. rats, demestes beetles, cockroaches and garden ants. rats, demestes beetles, cockroaches and garden ants. rats, demestes beetles, cockroaches and garden ants. rats, demestes beetles, cockroaches and garden ants. Pigeon Cull. Campus Facilities Manager to determine dates. Cost TOTAL COST SCHEDULE (2.2) 1, Schedule 2.3 Scheduled Service Visits - Avery Hill Campus Sparrows Farm (Students Union) No Sparrows Farm Building Address Visits Specific Requirements Cost per Visit Students Union Building NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 32 rats, demestes beetles, cockroaches and garden ants. Cost TOTAL COST SCHEDULE (2.3) 132.0

12 Schedule 2.4 Scheduled Service Visits - Avery Hill Campus Children s Nursery No Building Address Visits Specific Requirements Cost per Visit Nursery Teynham House 41 Alderwood Road SE9 2LR rats, demestes beetles, cockroaches and garden ants. Cost TOTAL COST SCHEDULE (2.4) ELECTRICAL FLY KILLING UNITS Schedule 2.5 Scheduled Service Visits - Avery Hill Campus Mansion Site No. Building Address Service of UoG owned Units Rented Units Rental and Service costs Tower Block Greengages Refectory Bexley Road SE9 2PQ No. Unit Cost Total Cost No. Unit Cost Total Cost N/A TOTAL COST SCHEDULE (2.5) 3.00 Schedule 2.6 Scheduled Service Visits - Avery Hill Campus Sparrows Farm (Students Union) No. Building Address Service of UoG owned Units Rented Units Rental and Service costs Sparrows Farm No. Unit Cost Total Cost No. Unit Cost Total Cost Students Union Building N/A TOTAL COST SCHEDULE (2.6) NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 33

13 ADDITIONAL AD-HOC PEST CONTROL SERVICES Schedule 2.7 Additional Service Visits - Avery Hill Campus No Building Description Operative Response Time Operative Hourly Rate All Pigeon Control 24 hours All Fox Control All Squirrel Control All Removal of wasp nest All Ad-hoc treatments for eradication of mice, rats demestes beetles, cockroaches, garden ants and bed bugs. 24 hours Equipment Charges 5.00perm for Spikes per sqm for netting for Birdwire per cage per treartment No of Operatives 24 hours Free 1 24 hours Free 1 24 hours To provide and install rat bait boxes: Metal per box Plastic per box Everything else free of charge NB Depends on type of control, e.g. shooting, trapping, netting, spiking, etc. May need access equipment. Charges to be quoted at time of service request NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 34

14 PEST CONTROL AND ERADICATION SERVICES Schedules 3.1 Scheduled Service Visits - Medway Campus No Building Address Visits Gymnasium Central Avenue Hawke Central Avenue Grenville Central Avenue Link Central Avenue Anson Central Avenue Nelson Central Avenue Blake Central Avenue Pembroke Central Avenue Jellicoe (Excluding UMSA occupied areas on ground floor) Central Avenue Specific Requirements Cost per Visit Cost Pilkington North Road Drill Hall Library North Road NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 35

15 3.1. Security Gate House x small unoccupied Outbuildings Central Avenue Central Avenue TOTAL COST SCHEDULE (3.1) 1, NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 36

16 Schedule 3.2 Scheduled Service Visits - Medway Campus (UMSA Students Union) No Jellicoe (Coopers Bar) Jellicoe (Purple Bar) Jellicoe Shop Building Address Visits Students Union North Road Students Union North Road Students Union North Road Between hours of and Between hours of and Specific Requirements Early day visits to Eradicate mice, beetles, cockroaches and garden ants. Early day visits to Eradicate mice, beetles, cockroaches and garden ants. Eradication of mice, rats, demestes beetles, cockroaches and garden ants. Cost per Visit Cost TOTAL COST SCHEDULE (3.2) ELECTRICAL FLY KILLING UNITS Schedule 3.3 Scheduled Service Visits - Medway Campus No. Building Address Service of UoG owned Units Rented Units Rental and Service costs Security Gate House Central Avenue Pilkington North Road Refectory Pembroke Refectory Central Avenue No. Unit Cost Total Cost No N/A Unit Cost Total Cost N/A N/A TOTAL COST SCHEDULE (3.3) NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 37

17 ADDITIONAL AD-HOC PEST CONTROL SERVICES Schedule 3.4 Additional Service Visits - Medway Campus No Building Description Operative Response Time Operative Hourly Rate All Pigeon Control 4 hours All Fox Control All Squirrel Control All Removal of wasp nest All Ad-hoc treatments for eradication of mice, rats demestes beetles, cockroaches and garden ants. 4 hours Equipment Charges 5.00perm for Spikes per sqm for netting for Birdwire per cage per treatment No of Operatives 4 hours Free 1 4 hours Free 1 4 hours To provide and install rat bait boxes: Metal per box Plastic per box Everything else free of charge NB Depends on type of control, e.g. shooting, trapping, netting, spiking, etc. May need access equipment. Charges to be quoted at time of service request PEST CONTROL AND ERADICATION SERVICES EXTERNAL AREAS Schedules 3.5 Scheduled Service Visits - Medway Campus No Wolfson Compound Glass House Compound Pilkington Catering External Bin Store Pembroke Catering External Bin Store Building Address Visits Central Avenue Central Avenue North Road Central Avenue Specific Requirements Cost per Visit Cost TOTAL COST SCHEDULE (3.5) NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 38

18 PEST CONTROL AND ERADICATION SERVICES EXTERNAL AREAS Schedules 3.6 Scheduled Service Visits - Medway Campus (UMSA Students Union) No Jellicoe (Coopers Bar) Catering External Bin Store Building Address Visits Students Union North Road Specific Requirements Cost per Visit Cost TOTAL COST SCHEDULE (3.6) NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 39

19 PEST CONTROL AND ERADICATION SERVICES Schedule 4.1 Scheduled Service Visits - Woolwich Sites No Building Address Visits Units 8 & 9 Woolwich Ind. Est Woolwich Church St. Woolwich SE18 5PQ Bathway Bathway Woolwich SE18 6PF Bathway Bathway Woolwich SE18 6PF 3 6 Specific Requirements rats, demestes beetles, grain weevils rats, demestes beetles, cockroaches and garden ants. Pigeon Control. Monthly visits to inspect roof areas; to include up to 5m of anti-roost spiking if required and any repairs to netting. Cost per Visit Cost TOTAL COST SCHEDULE (4.1) ADDITIONAL AD-HOC PEST CONTROL SERVICES Schedule 4.2 Additional Service Visits - Woolwich Campus No Building Description All Pigeon Control All Fox Control All Squirrel Control All Removal of wasp nest All Ad-hoc treatments for eradication of mice, rats demestes beetles, cockroaches and garden ants. Operative Response Time 24 hours hours Operative Hourly Rate Equipment Charges 5.00perm for Spikes per sqm for netting for Birdwire per cage per treatment No of Operatives 24 hours Free 1 24 hours Free 1 24 hours To provide and install rat bait boxes: Metal per box Plastic per box Everything else free of charge NB Depends on type of control, e.g. shooting, trapping, netting, spiking, etc. May need access equipment. Charges to be quoted at time of service request. ELECTRICAL FLY KILLING UNITS Schedule 5.1 Scheduled Service Visits - Kings Hill Institute No. Building Address Service of UoG owned Units Rented Units Rental and Service costs Kings Hill Institute 6 Alexander Grove Kings Hill West Malling ME19 4GR NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 40 No. Unit Cost Total Cost No N/A Unit Cost Total Cost TOTAL COST SCHEDULE (5.1) 92.00

20 TENDER FOR THE PROVISION OF PEST CONTROL AND ERADICATION SERVICES INCLUDING ELECTRIC FLY KILLERS PERIOD: 1 st JANUARY 2008 TO 31 st DECEMBER 2010/11 COST SCHEDULE 6.0 SUMMARY OF COSTS Service From Schedule Campus Cost Total Cost Total VAT Cost Total (incl VAT) Pest Control & Eradication Scheduled Service Visits 1.1 Greenwich UoG 1, , Electric Fly Killers (Service UoG owned Units) 1.2 Greenwich UoG Pest Control & Eradication Avery Hill Scheduled Service Visits 2.1 Mansion Site UoG 1, , Pest Control & Eradication Avery Hill Scheduled Service Visits 2.2 Southwood Site UoG 1, , Pest Control & Eradication Avery Hill Students Scheduled Service Visits 2.3 Sparrows Farm Union Pest Control & Eradication Avery Hill Scheduled Service Visits 2.4 Nursery UoG Electric Fly Killers Avery Hill (Rental & Service of Units) 2.5 Mansion Site UoG Electric Fly Killers Avery Hill Students (Rental & Service of Units) 2.6 Sparrows Farm Union Pest Control & Eradication Scheduled Service Visits 3.1 University of Greenwich at Medway UoG 1, , Pest Control & Eradication Scheduled Service Visits 3.2 Electric Fly Killers (Service UoG owned Units and Rental & Service of Units) 3.3 Pest Control & Eradication Scheduled Service Visits 3.5 Pest Control & Eradication Scheduled Service Visits 3.6 Pest Control & Eradication Scheduled Service Visits Electric Fly Killers (Service UoG owned Units) University of Greenwich at Medway University of Greenwich at Medway University of Greenwich at Medway External Areas University of Greenwich at Medway External Areas Students Union UoG UoG Students Union Woolwich Sites UoG Kings Hill Institute UoG SUB-TOTAL UofG 8, , , SUB-TOTAL Students Union GRAND TOTAL 9, , , GRAND TOTAL over 3 year contract period (to Form of Tender) (please incorporate any annual price increases, as detailed in Schedule 7.0 section 7.1, within your calculations) Cost Total 28, Cost Total VAT Cost Total (incl VAT) 5, , NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 41

21 TENDER FOR THE PROVISION OF PEST CONTROL AND ERADICATION SERVICES INCLUDING ELECTRIC FLY KILLERS PERIOD: 1 st JANUARY 2008 TO 31 st DECEMBER 2010/11 SCHEDULE 7.0 SUPPLEMENTARY INFORMATION ITEM NO DESCRIPTION TENDERER'S RESPONSE 7.1 PRICE STABILITY The tender price is to be fixed for at least the first 3 year period of the Contract to 31 st December Please state if this is the basis of your proposal If you are not offering a tender price fixed for the first 3 years please state the time for which your price is fixed. n/a If the tender price is not fixed for at least the first months please state the maximum variation that is to n/a apply Please state the percentage increase to the annual cost for an extension of the Contract by a further months (i.e. from 1 st January 2011 to 31 st December 2011). To be calculated at the time based on inflation rate 7.2 SETTLEMENT TERMS Please state the Settlement Discounts to be deducted from total invoices for settlement within the following periods following receipt: a) 21 days a) 0 % b) 14 days b) 0 % c) 7 days c) 0 % 7.3 RETROSPECTIVE DISCOUNT Please state any additional discount to be given as a retrospective rebate based on the following levels of annual business turnover under the Contract: The percentage figures below are for work carried out additionally to the contract. a) up to 10,000 a) 5.00% b) 10,001 to 15,000 b)10.00% c) 15,001 to 20,000 c)10.00% d) over 20,001 d)10.00% 7.4 ORGANISATION AND CONTRACT MANAGEMENT Please confirm that you have provided an organisation chart for the operation of any Contract arising from this Tender Please give details of the person(s) who would perform the following duties under the Contract. Name NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 42 Contact Details a) Account Manager Radu Asavei Tel No: Please confirm that you can meet and guarantee the call-out response times specified for each campus. If you are unable to meet these response times please provide a statement detailing the minimum guaranteed response times to each campus. Fax No: E- mail:radu@beaverpest.co.uk

22 7.4.4 Please confirm that you have provided a sample of your invoices. 7.5 OFFICE SERVICING THE CONTRACT Please provide details of the office(s) and key personnel that will service the Contract. Address: Unit C021-22, Trident Business Centre, 89 Bickersteth Road, Tooting, SW17 9SH Tel No: Fax No: Melanie@beaverpest.co.uk Office Manager: Melanie Kemp 7.6 PARTNER COMPANIES AND SUB-CONTRACTORS If you propose to employ a Partner Company or Sub-Contractor to service any part of this Contract please provide details of their offices, key personnel and the work to be undertaken. (please continue on a separate sheet if necessary) Name of Firm: Address: Tel No: Fax No: Manager: Element of Contract to be sub-contracted to the firm: Please confirm that members of the Tender Evaluation Team can undertake a site visit to these premises to assess elements of the contract award criteria. 7.7 RECORD KEEPING Please confirm you have provided examples of all worksheets, and/or service records used in providing the service. 7.8 HEALTH AND SAFETY Please confirm you have received and will comply with the University s Code of Practice for Contractors Employees, provided as Appendix A, and the Summary of the University s Health & Safety Policy, provided as Appendix B Please confirm you have provided copies of Method Statements for each type of work to be undertaken under this contract Please confirm you have provided copies of example Risk Assessments for the types of work to be performed under the contract, preferably in a similar environment. Actual Risk Assessment will be required prior to the commencement of any work under this contract Please confirm you have provided a statement illustrating how you prepare, disseminate and review Method Statements and N/A NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 43

23 Risk Assessments. This should cover procedures and matters such as who prepares them, when, what factors are taken into account, procedures to take corrective and follow-up actions, approval processes, how the information is disseminated, where it is kept, review procedures, etc Please confirm you have provided COSHH data sheets for any potentially harmful substances that would be used in provision of the service on University premises Please confirm you have provided a statement outlining your arrangements for providing Health & Safety related training to staff and the systems used to record training received and how future training requirements are identified. 7.9 QUALITY ASSURANCE AND CUSTOMER CARE Please confirm that you have provided a copy of your Quality Assurance accreditation certificate (e.g. ISO 9002 or equivalent) or your Quality Assurance Policy if you do not hold recognised accreditation Please confirm that you have provided a copy of Environmental Management System accreditation certificate (e.g. ISO 14001:2004 or equivalent) or your Environmental Management System Policy if you do not hold recognised accreditation Please confirm that you have provided a copy of your Registration Certificate for any trade association or professional body representing the industry sector, e.g. British Pest Control Association (BPCA), National Pest Technicians Association (NPTA), UK Pest Controllers Organisation (UKPCO), etc Please confirm that you have provided a statement outlining your proposed methods for monitoring performance of the contract. Please include examples of any reports you would submit to illustrate the performance achieved, sample Key Performance Indicators used for other clients, etc Please confirm that you have provided a statement outlining your customer complaints procedure and include detail such as how a complaint can be made, who receives complaints, who deals with it and how and when a complaint is escalated and to whom, customer feedback, corrective actions, etc Please confirm that you have provided a statement outlining your company policy and arrangements for customer care training and how you monitor customer satisfaction PERSONNEL Please confirm that you have provided a statement outlining the training requirements for your operatives who will be involved in providing the service to the University. Please include details of any minimum standards required by your company, what formal qualifications (if any) are required, how training is provided, the systems used to record training received and how future training requirements are identified Are your operational personnel identifiable by uniform, ID badge, etc? Please state means of identification used Are your Supervisors readily distinguishable from other operatives by means of badges, etc? Please state means of distinguishing used COMMENCEMENT OF CONTRACT Please state how much time after receipt of Award of Contract notification you would need before commencement of the Service under the Contract. NO 14 days NAME OF TENDERER: Tenders/pestcontrol2007/tenderprocess/tender documentation/pestcontrol schedules doc.ih 44

24 Ian Husson From: Radu Asavei Sent: 20 May :38 To: Ian Husson Subject: FW: Contract Review Meeting dates Attachments: tif Hi Ian, Thank you for your confirmation to continue with the service for now. We have made arrangements for the cover to continue both on routine visits and ad hoc treatments. With regards to the yearly contract I would like to confirm that we intend to keep the same level of cover for all premises and waive this year s price increase that should have come in at about 4%, in line with inflation, should you decide to extend the contract with us. I attach our current pricing based on your form, as requested. The current service includes the following: visits per year for most premises; 4 visits per year for fly control units; 4 Quality Assurance checks per year; Quarterly Service Manager meetings and KPIs; cover for all pest species; 24h emergency response service; Digital reports available on line; In addition, as the incumbent, we can provide the following benefits; Continuous service cover, saving you time and money with implementing a new contractor; Site knowledge as you know, we kept the same highly experienced service technician for the last 5 years and so we have an in depth knowledge of specific pest problems on each site; Technicians and service managers based locally to your sites, enabling same day response to call outs; Infestation and pest activity data based on the above we can provide trend analysis on pest activity over the past five years; We are currently developing a barcode scanning system that we will be able to implement in the next 8 to months giving you additional benefits over the current online system. We are willing to work together with you to design a bespoke system in response of your specific needs. Last, but not least, I would like to remind you of the very positive feedback we received from the maintenance managers at the meeting in December, and throughout the past 5 years. Knowing that we are very competitive pricewise and that we provide a very high quality of service, I hope the pricing exercise will help you decide to continue to use our services. Equally, we would appreciate any feedback and we are willing to revise our offer should you decide to change any features of the contract. Should you require any further information or to discuss any of the above, please do not hesitate to contact me. Kind regards, Radu Asavei Premier Accounts Manager Direct Line:

25 Mobile: Beaver Pest Control is the trading name of Beaver House Services Ltd. Trident Business Centre, 89 Bickersteth Road LONDON, SW17 9SH QUALITY SERVICE FROM QUALITY PEOPLE Please consider the environment and only print this message if absolutely necessary. The information above, including attachments if any, is intended only for the person or organisation to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or organisations other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. From: Ian Husson Sent: 01 May :30 To: Radu Asavei Subject: RE: Contract Review Meeting dates Hi Radu, Thank you for the timely reminder. Apologies, I meant to address this earlier. Firstly, yes please continue to service all sites until we have reached a formal decision on the contract. To that end could you please send me a cost proposal for the next months, and the following months. Please use the schedule format from before. If you don t have that available please let me know and I ll dig up a copy to send to you. We should be able to make a quick decision since our tendering thresholds have changed over the past few years and the contract value is now at a level where we only need to compare quotations. My intention, as mentioned previously, is to compare against a Framework Agreement that is available to us. Regards Ian From: Radu Asavei [mailto:radu@beaverpest.co.uk] Sent: 01 May :21 To: Ian Husson Subject: RE: Contract Review Meeting dates Hi Ian, I hope this finds you well. Just a discreet reminder that our orders for the pest control contract have ended yesterday. 2

26 I m not sure what your plans are for the short or long term of this contract but we would very much like to be involved in them Can we assume that, for the short term we will continue to service the sites, until a new tender exercise takes place? This will need to be confirmed as soon as possible please, as Risk Assessment and Method Statement should be renewed. Kind regards, Radu Asavei Premier Accounts Manager Direct Line: Mobile: Beaver Pest Control is the trading name of Beaver House Services Ltd. Trident Business Centre, 89 Bickersteth Road LONDON, SW17 9SH QUALITY SERVICE FROM QUALITY PEOPLE Please consider the environment and only print this message if absolutely necessary. The information above, including attachments if any, is intended only for the person or organisation to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or organisations other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. From: Ian Husson [mailto:i.husson@greenwich.ac.uk] Sent: 11 February :01 To: Radu Subject: RE: Contract Review Meeting dates Hi Radu, Thank you for your e mail. We hope to put together a benchmarking document in the next week or two. We can then run a mini competition involving yourselves and the appropriate framework agreement suppliers. I will drop you an e mail when we have it ready. Regards Ian 3

27 From: Radu Sent: 07 February :14 To: Ian Husson Subject: RE: Contract Review Meeting dates Hi Ian, I called today to try and speak to regarding our meeting in December and the new tender for pest control, but your colleague Mark Roust said you were not in so I hope you will have a change to get back to me on your return. I just wanted an update on the tender situation as, as you know, our contract runs out at the end of March. I know you confirmed that the level of service we provided you over the last five years was very high and you would like to keep us if possible, but rules are rules and they must be obeyed, and that your intention was to benchmark the service and the price with the framework agreement in place for the LUPC, so could you confirm whether this was carried out yet? As you might expect, we would very much like to be involved in the tender exercise, not least because we are very familiar with all the sites and your requirements and, we like to think, are very good value for money. I logged in on your In tend portal this morning and couldn t see any tender for pest control advertised so could you please confirm what portal would you be using? Kind regards, Radu Asavei Premier Accounts Manager Direct Line: Mobile: Beaver Pest Control is the trading name of Beaver House Services Ltd. Trident Business Centre, 89 Bickersteth Road LONDON, SW17 9SH QUALITY SERVICE FROM QUALITY PEOPLE Please consider the environment and only print this message if absolutely necessary. The information above, including attachments if any, is intended only for the person or organisation to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or organisations other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. From: Ian Husson [mailto:i.husson@greenwich.ac.uk] Sent: 20 November 20 16:01 4

28 To: Radu Subject: Contract Review Meeting dates Hi Radu, Further to our recent discussion, I am organising some review meetings for other contracts, which presents the ideal opportunity for you to come in and meet with representaives of each of the Campus FM Offices, Lee Devlin (Head of Campus Services) and myself to give the suggested overview of the Pest Control Contract before it expires. Could you please confirm your availability for the following dates: Monday 10th December 20 Wednesday th December 20 Friday 14th December 20 At the moment I would anticipate a meeting commencing at about 3.20pm and lasting a little over an hour. This will probably take place at Avery Hill. Many thanks Regards Ian Ian Husson Procurement Officer A Supplier Guide to In Tend is available to download from our Web Site. Procurement & Business Services University of Greenwich Southwood Lodge Avery Hill Campus Avery Hill Road T: F: I.Husson@gre.ac.uk Approved List Info: approvedlist@gre.ac.uk Tender Info: tenders@gre.ac.uk Contract Info: contracts@gre.ac.uk Quotations : quotations@gre.ac.uk General Info: procurement team@gre.ac.uk web: e Tendering system: tendhost.co.uk/universityofgreenwich University of Greenwich, a charity and company limited by guarantee, registered in England (reg no ). Registered Office: Old Royal Naval College, Park Row, Greenwich SE10 9LS. 5

29 Double sided printing; half the paper, half the recycling & half the trees! University of Greenwich, a charity and company limited by guarantee, registered in England (reg. no ). Registered office: Old Royal Naval College, Park Row, Greenwich, SE10 9LS. University of Greenwich, a charity and company limited by guarantee, registered in England (reg. no ). Registered office: Old Royal Naval College, Park Row, Greenwich, SE10 9LS. University of Greenwich, a charity and company limited by guarantee, registered in England (reg. no ). Registered office: Old Royal Naval College, Park Row, Greenwich, SE10 9LS. 6

30 CONTRACT FOR THE PROVISION OF PEST CONTROL SERVICES APPENDIX 1: PRICING (All prices shown exclude VAT) 4.1 Scheduled Service Visits Avery Hill Campus Except where specified the scheduled services visits cover the eradication of mice, rats, Demestes Location Price Schedules radu.doc Visits Cost per Visit Cost Mansion Site Bird Sanctuary Honeycombe Main Building Stud Groom Cottage and Stables Tower Block Wintergarden Tower Block Greengages Refectory Night Visit Tower Block Eradication of Cluster Flies Tower Block Greengages Refectory Rental & Service of 5 No Electric Fly Killer Units Sub-total for Mansion Site 2, Southwood Site Bronte Fry Grey Southwood House Southwood Lodge Aragon Court Boleyn Court Seymour Court Mary Seacole David Fussey Southwood House Rental & Service of 2 No Electric Fly Killer Units Sub-total for Southwood Site 2, Scheduled Services Total for Avery Hill Campus 4, Scheduled Service Visits Woolwich Bathway Bathway Pigeon Control Scheduled Services Total for Woolwich Scheduled Service Visits Greenwich Campus Dreadnought Library Queen Anne Court Queen Mary Court King William Court East Gate Lodge Stephen Lawrence Building Hamilton House 2 (two) Queen Anne Kitchen Service only of 1 No Electric Fly Killer Unit Queen Mary University Café Service only of 4 No Electric Fly Killer Units Scheduled Services Total for Greenwich Campus 2, Procurement & Business Services Southwood Lodge, Southwood Site Avery Hill Campus,.