Yves Lahaye. General Manager Luxembourg, RBC Investor Services Bank. RBC Investor Services Bank
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1 Yves Lahaye General Manager Luxembourg, Né le 04/09/1962 à Polleur (Belgique) Nationalité belge Marié BIOGRAPHIE EXPRESS Yves Lahaye is the General Manager Luxembourg of S.A. He oversees the bank's day-to-day activities, with a particular focus on employee engagement, the brand reputation of RBC in Luxembourg, compliance with local and global regulations and on initiatives requiring cross functional collaboration between local and global stakeholders. He is a member of the Luxembourg Executive Committee. EXPERTISE Team Leadership - Management - Project Management - Banking - Change Management - Business Process Improvement - Risk Management - Business Process - Financial Risk - Enterprise Risk Management - Virtual Teams - Business Transformation - Organisational Transformation - Operational Risk Management - People Management - Organizational Transitions - Operations Management - Cross-functional Team Leadership - Increasing Operational Efficiency - Reducing Operating Costs - Senior Stakeholder Management - Executive Sponsorship - Leading Organizational Change - Leading Positive Change - Leading Diverse Teams HOBBIES Jogging, Golf EXPÉRIENCES PROFESSIONNELLES De janvier 2013 à aujourd'hui Type de poste : Membre de la direction General Manager Luxembourg Key responsibilities for the Country Management Team in Luxembourg and the governance / administration of decision making within that geography
2 De septembre 2012 à aujourd'hui Mentor Mentoring is personal, voluntary, unpaid, confidential and provided by an experienced person called the "mentor" to another person, the "mentee", in the pursuing of their project. We talk about business mentoring when the activity is related to business management. The mentoring relationship: must be based on trust, communication and openness should not have a hierarchical or commercial link must be an interactive relationship and not one-way must above all be a sharing of experience De avril 2010 à aujourd'hui Ecole de Management de Strasbourg chargé de cours Change Management De mars 2010 à décembre 2012 Head, Operations Control & Quality Operations Control team provides an independent gateway for Client Operations into their daily activities and related control environment to enable better risk detection, mitigation and prevention De mars 2009 à aujourd'hui RBC Dexia Investor Services Head, Change & Effectiveness Change & Effectiveness Group provides in the 4 time zones where RBC Dexia IS is located an internal Change Management expertise. Our approach to change management focuses on Transformation by helping people bridge the gap from current to future state in the quickest and most efficient way. We are working on 5 levers of change : efficiency & effectiveness, project support & delivery, new business & client solutions, organizational change and global operating & operational performance. De mars 2007 à aujourd'hui RBC DEXIA IS Bank Member of the Executive Committee
3 De janvier 2003 à février 2007 Managing Director, Operations Apart from five back offices (securities, financial markets, money transfer and accounts, loans, central register) - the structure also has a unit dedicated to the risk control, as well as a staff unit in charge of centralizing projects, data management, quality, communication and coordination of IT and HR plans De janvier 2001 à décembre 2002 Senior Vice President of Private Banking Business Development and Direct Banking - DEXIA BIL; My main responsibilities were : product development : research and development of new products for the private banking business line (affluent and HNWI customers) : investment funds, structured products, advisory products, discretionary products. online finance : management of the Dexia BIL online banking strategy. Management of the Dexia BIL's website in Luxembourg and internationally called dexiaplus : sales support (information, training and incentives), marketing, call center, e mail management and webmaster management information system and risk control : reporting, budgeting process, datamining, datawarehousing. for the private banking business line technological innovation group : research and development of new tools for the client relationship officer : online advice, business information, operating systems, electronic data management, CRM. De juin 1998 à janvier 2001 Advisor to the CEO Analysis and implementation of the bank's strategic projects, prepare the files for the CEO in his external mandates and follow the implementation and good communication of decisions taken by the CEO. Studying the opportunities of external growth of BIL's group within in its mandates in the DEXIA group (private banking, funds services and asset management) : to find acquisition opportunities and analyse them, to manage the acquisition, negotiation and due diligence process, to prepare files for the management board, the board of directors and the regulatory bodies.
4 De janvier 1988 à décembre 1999 Corporate Banking functions in the Corporate Banking department : distressed debt, risk management & control, business information management, Portfolio Strategy Group, syndicated loans, LBO & project financing, - De octobre 1985 à mai 1986 Embassy in Cameroon Trainee ASSOCIATIONS NON PROFESSIONNELLES De 2002 à aujourd'hui INSEAD Alumni Association INSEAD Alumni FORMATIONS De 2012 à 2012 INSEAD - MGVT Managing Global Virtual Team Organizational Leadership De 2011 à 2011 PROSCI change management certification Change Management De 2008 à 2008 IMD - OWP OWP De 2002 à 2002 INSEAD - AMP AMP De 1980 à 1985 Facultés universitaires 'Notre-Dame de la Paix' Master Economics
5 CONTACT 14, Porte de France L-4360 Esch-sur-Alzette ASSISTANT(E) Alexandra Bizzarri : (+352) alexandra.bizzarri@rbc.com LANGUES PARLÉES Français Anglais
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