Multigestión Iberia General Presentation. October

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Multigestión Iberia General Presentation October 2013 www.multigestion.es Multigestión Iberia, S.A.

Acquisitions Loan Management Real Estate Management Judicial Proceedings.

1 Multigestión Iberia General Presentation October Multigestión Iberia, S.A. What We Do Multigestion Iberia - full service asset management platform dedicated to the credit recovery process: Acquisitions Loan Management Real Estate Management Judicial Proceedings. Multigestion Iberia portfolio management Proprietary Investments Distressed Debt Investments Current portfolios: Non performing pools of mortgage portfolios Unsecured consumer receivables Unsecured loans.

2 Multigestión Iberia, S.A. Your Partner more than a Servicer FIRST INDEPENDENT SERVICE PROVIDER in the Spanish market FLEXIBLE BUSINESS APPROACH KNOW HOW SPECIALIZED AND MULTIDISCIPLINARY TEAM Multigestión Iberia, S.A. Services Rendered Portfolios Acquisition/Due Diligence Loan Asset Management Due Diligence: Data room file analysis, Tribunal visits, Execution on UW / BP strategy Request & review official certificates Optimization of recoveries - subject to detail analysis of individual asset traits (Loan/Real Estate) Real Estate: Individual asset valuation supported by the Individual asset strategy definition nationwide network of 3rd party valuation services Parallel dual credit recovery process via extrajudicial Sophisticated data & cash flow modeling customized settlements and legal proceedings to the characteristics of the portfolio under review Aggressive management of legal proceedings Core Portfolio Management Business RE Asset Management Portfolio performance analysis and reporting KPI benchmarking Portfolio business plan and global strategy definition Management reporting Creation and execution on RE asset business plans Active management of marketing & sales process, both in-house and via nationwide network of brokers Investor & lender reporting Cross functional special projects

Acquisition/Due Diligence Loan Asset Management Due Diligence: Data room file analysis, Tribunal visits, Execution on UW / BP strategy Request & review official certificates Optimization of

3 Debt Collection Process : Multidisciplinary Team Management of Secured portfolios Full time cooperation on each file Principal responsibility: Good portfolio segmentation Optimal strategy selection 3 areas of management: 1. ASSET MANAGERS in charge of friendly management 2. LEGAL ADVISORS in charge of the foreclosure process 3. REAL ESTATE MANAGERS - in charge of sale the properties Operational Review Secured Portfolio - Organizational Structure Control Manager Real Estate Asset Managers Legal Advisor

ASSET MANAGERS in charge of friendly management 2. LEGAL ADVISORS in charge of the foreclosure process 3.

4 Debt Collection Process : Segmentation the portfolio Portfolio s Segmentation STRATEGY: - POA - DPO - Voluntary Sale - Perform - FC GUARANTEE: SEGMENT 1. - Immediate sale, those with structural damages SEGMENT 2. - Coastal, Foreign target buyer, 2nd residence, limitedfinancingability. SEGMENT 3. - Coastal, National or Foreign target buyer, 1st/2nd residence, traditional financing terms SEGMENT 4. - Urban, suburban or small town, 1st residence, traditional financing ability (should recover close or above underwriting) SEGMENT 5. - Urban, coastal or small town, 1st or 2nd residence, traditional financing ability (shouldrecover close to 100% of TLC, best of the best) Steps of Foreclosure : Steps of Foreclosure What we need know before to start the Foreclosure: Property Value Property Price Estimated time of property sale Maintenance costs, pledges Who lives there? Do we have contact with them? What is their work and economic situation? Is the property their habitual residence or not? Are they looking for solution?

- Coastal, National or Foreign target buyer, 1st/2nd residence, traditional financing terms SEGMENT 4.

5 Debt Collection Process : Foreclosure process Average time of the principal steps of a Foreclosure 27 months 13 months 5 months 9 months FORECLOSURE AUCTION ISSUE OF AWARD REPOSSESION Debt Collection Process : Foreclosure process FC - AUCTION ISSUE OF AWARD REPOSSESION

months FORECLOSURE AUCTION ISSUE OF AWARD REPOSSESION Debt

6 Debt Collection Process : Integral Management Percent of Foreclosure in a potfolio 25% Foreclosre Others Strategies 75% Debt Collection Process : Integral Management 100% 50% 0% LEGAL PROCESS FC process VS Friendly Exit 51% 49% REPOSSESSION POA ( Friendly management) REPOSSESSION POA ( Friendly management)

Integral Management 100% 50% 0% LEGAL PROCESS FC process VS Friendly Exit

7 Steps of Foreclosure : Steps of Foreclosure Steeps of Foreclosure : Auction

8 Steps of Foreclosure : Process of Award Steps of Foreclosure : Modification of the Foreclosure The modifications of the Foreclosure process: 3x - interest in arrears on mortgage for a habitual residence no more than 3x of the legal interest of money 80% - mortgage no bigger than 80% of appraised value 30 years - repayment term no more than 30 years 5% - legal fees are set at 5% of the total amount demanded 5% - the deposited amount at the Court to take part in an auction will be 5% of the appraised value of the property

mortgage no bigger than 80% of appraised value 30 years - repayment term no more than 30 years 5% - legal fees are set at 5% of the

9 c/ Zurbano Madrid. Tel.:

Introduction: Debt Collection & The Rolling Stone

FIELD COLLECTION: When, Why and How? Using Field Collection to Improve Retail Collections Effectiveness Cosmin Cosma Head of Strategy and Field Collections Volksbank, Romania Introduction: Debt Collection