This is my business. This is my Sprinter.

Transcription

1 This is my business. This is my Sprinter.

2 1 introduction TABLE OF CONTENTS Mike Cavanagh, Owner Cavanagh Construction 3 Construction, Ashton, ON Andy Warwaruk, Driver All Weather Windows 5 Window Installation, Edmonton, AB Cliff Mann, Owner Cliff s Plumbing 7 Plumbing, Lucknow, ON Michael Givens, President & Elvis Salmon, Fleet Manager 9 La Rocca Creative Cakes Food Services, Richmond Hill, ON Pierre-Luc Babin, Electrician MC Électrique Inc. 11 Electricians, Longueuil, QC Dave Burke, Driver & Bob Rackham, Fleet Manager 13 Robert Q Airbus Transportation Services, London, ON Elie Nicoghosian & Rafi Nicoghosian 15 Co-owners Groupe TF Firma Footwear Services, Montreal, QC Damion Orsi, Project Manager Fugro Roadware Inc. 17 Road Surveillance, Mississauga, ON Wendy Wacko, Owner Mountain Galleries 19 Art Gallery, Jasper, AB Jocelyn Dagenais, President Transporteur Médical JMJ 21 Medical Transportation, Mirabel, QC Many tradespeople across Canada rely on the Mercedes-Benz Sprinter every day for their business. And no wonder. Since 1896, our commercial vehicles have set standards in innovation, technology, safety, quality, comfort and longevity. The tradition continues with the Sprinter, with over one million sold worldwide. We believe the Sprinter is the hardest working van out there. Whether it s the incredibly fuel-efficient V6 BlueTEC diesel engine, the flexible, cavernous cargo room, or even the many innovative features throughout, the Sprinter never ceases to surpass expectations. Best of all, the Sprinter helps businesses lower their operating costs by offering the best total cost of ownership out there. But we don t want you to take our word for it, we want you to take our customers. That s why we went across Canada and talked to tradespeople from various industries to get first-hand experience on their life with the Sprinter. This book is a collection of only a few of those stories. For more, or if you would like to share your own Sprinter experience, visit mysprinter.ca.

3 SEE MORE STORIES MYSPRINTER.CA 2

4 3 construction CAVANAGH CONSTRUCTION Our name has lasted many years. We need a van that does too. Our business has been within the family since My uncle started it with one dump truck. Soon after, my father and my other uncle joined. There are now six Cavanaghs working here full time, covering two generations with a third starting to get involved. We ve been able to grow our business by making smart and efficient decisions. That s why when the time came to add to our fleet, we needed a van we d be proud to put our name on. We have a reputation in the community for quality, so our equipment needs to reflect that, and Mercedes-Benz means quality. We bought the Sprinter for the fuel economy. I ve always liked diesel engines better than gas ones and I think Mercedes-Benz has the best in the business. We ve used less fuel than any of the vans we ve had in the past, allowing us to save money and drive further. It s also very practical and durable, which helps my employees with their dayto-day tasks. It feels more like a work vehicle the ergonomics, storage, third seat, quality it does everything we ask for effortlessly. In fact, we love the Sprinter so much, we ve even added another one to our fleet.

5 SEE MORE STORIES MYSPRINTER.CA 4 The chassis is tough and can handle a lot. It can carry a heavy payload easily. Mike Cavanagh, Owner CAVANAGH CONSTRUCTION ASHTON, ONTARIO

6 5 window installation ALL WEATHER WINDOWS The difference between the Sprinter and my old van? Night and day. There s a lot I love about the Sprinter, but the biggest thing for me has got to be the cargo room. Before, I had to carry equipment and sheets of glass on the outside of the van. Now pretty much everything fits inside, especially bigger items that I couldn t fit in my last van. The glass we install is really big and tall, so to get it inside and onto the racks is amazing. I also like how everything stays clean and warm the caulking, the paint it makes a huge difference. Its higher roof also means I no longer have to crawl around while I work from the inside, making work more comfortable. It s also very comfortable to drive. Driving my previous van caused my back to get sore. With the Sprinter, there are so many little things that make it better. For example, I have great control over the seat position making my drive even better. The turning is really sharp; you can turn right around in the street. That means getting into the job sites is easy. Even with all the weight I carry in the back, the Sprinter remains well balanced on the highway, giving me greater control. Where I used to get stuck with my old truck, with the Sprinter, I ve driven it for three years and I haven t gotten stuck once even in the winter! You just can t beat it. Andy Warwaruk, Driver ALL WEATHER WINDOWS EDMONTON, ALBERTA

7 I really find the custom shelving handy. I can have everything I need well organized and on hand.

8 7 PLUMBING CLIFF S PLUMBING The Sprinter really sells itself once you drive it. We re from a small community, so we will drive 50 kilometres each way to get to a job site, sometimes even more. So I wanted a van that was more economical in order to lower my operating costs. That s why I switched to the Sprinter. After we bought our Sprinter we tracked the fuel efficiency and compared it to another van we have. The Sprinter was eight cents per kilometre cheaper to operate. We also get 15,000 kilometres between services compared to the 5,000 on the old van. All these make a big difference in long-term costs. I get a higher return on my investment with this van than anything I ve owned before. The comfort of my employees is also very important to me. Because our job involves working from the back of the van, we need one that fits our demands. Its bigger cargo capacity makes loading and storing things like pipes and water heaters easy. And because we have a lot of tools and parts, the customized drawers and shelves come in handy as it keeps them organized and in place. Frankly, the reputation of the Sprinter represents everything that my company stands for: quality. Cliff Mann, Owner

9 SEE MORE STORIES MYSPRINTER.CA 8 With the Sprinter s higher roofline, our employees no longer have to bend over while in the back, unlike in our older van. CLIFF S PLUMBING LUCKNOW, ONTARIO

10 9 food services LA ROCCA CREATIVE CAKES Loading, securing and delivering massive cakes is a piece of cake. La Rocca started in Canada about 25 years ago, but our family has been baking for over 60 years it s in our blood, our DNA. Our customers rely on us to deliver the best quality premium brand dessert that we can. The Sprinter allows us to fulfill that promise. Michael Givens, President We started with one cargo van and now have a fleet of 20 Sprinters. They re the best vans for our delivery, and usually we make anywhere between 12 to 24 deliveries a day with each van. With the customized shelving and refrigeration inside, we can load anywhere from 300 to 600 cakes easily and keep them cool and safely in place. The Sprinter s smooth and balanced ride also helps keep our cakes safe, and its turning ratio makes it easy to park. The doors in the back open right around and lock in, so it s easier to unload. The way the cabin is constructed, including the doors, leads to a better working environment for our drivers. As soon as you open the door, all the orders are right there so you can see them a lot easier. It also looks great on the road. It stands out very well and helps with our advertising. The Sprinter is the best van for us and our business.

11 SEE MORE STORIES MYSPRINTER.CA 10 From small 6-inch cakes to larger ones that serve 140 people, the Sprinter can carry it all. Elvis Salmon, Fleet Manager LA ROCCA CREATIVE CAKES RICHMOND HILL, ONTARIO

12 With all of its features and overall flexibility, the Sprinter fits the demands of our business perfectly. Pierre-Luc Babin, Electrician

13 electricians 12 MC Électrique inc. With the Sprinter, I make less trips for fuel and more trips to jobs. Driving the Sprinter day in and day out for work really fills me with excitement and pride. It s a very hard working van. For example, the fuel economy I get is incredible. I drive about twice the distance with my Sprinter compared to my old van about 900 kilometres all on one tank. And because I m now filling up every week and a half instead of every two to three days, I stop less on the road and get to service calls quicker. The space inside is also really impressive. Even with our custom shelving we can still load a full skid. Then there are all these little details that I really appreciate because they make my job easier and more organized. There s a small practical clip where I can clip my fuel receipts and papers, even a large compartment on the dash for invoice pads. Of course, there s even a place for my morning coffee, which is a must. While on job sites, other contractors see my Sprinter and ask me all sorts of questions. I m convinced in the end they want to trade their van with mine, but I won t. I love my Sprinter. MC ÉLECTRIQUE inc. LONGUEUIL, QUÉBEC

14 13 transportation services ROBERT Q AIRBUS With the Sprinter, even our customers trips to the airport are a pleasure. Bob Rackham, Fleet Manager Robert Q Airbus started in 1977 with one vehicle and one driver. Today, 35 years later, we have 23 vehicles in our fleet going to Toronto Pearson International Airport a minimum of 13 times a day and to Detroit Metro airport 11 times a day. We like to believe that the journey starts with Robert Q in a professional first class manner. And the Sprinter certainly helps us achieve that goal. The Sprinter can carry 11 passengers and their luggage easily. People aren t crouched over, they have lots of headroom, and that means more comfort. And there s always enough room for luggage inside, which was a problem we used to have with our previous vehicles. It s important to know we have a comfortable, suitable and reliable van in our fleet, both for drivers and customers. Our passengers and drivers actually express how safe they feel when they re inside. The Sprinter has definitely delivered on our expectations and we look forward to continuing to increase our fleet with many more.

15 SEE MORE STORIES MYSPRINTER.CA 14 It s all about comfort and safety, which the Mercedes-Benz Sprinter provides. Dave Burke, Driver ROBERT Q AIRBUS LONDON, ONTARIO

16 15 footwear services GROUPE TF FIRMA The Sprinter is a workhorse, day in and day out. Our family has been in the shoe business for three generations. Both grandparents from my dad and my mom s side were shoemakers and my grandfather established the business in We ve been in business for over 90 years and quality means a lot to us, so when we discovered the Sprinter we knew it was going to do the job right and invested in it. The Sprinter is reliable and really is a workhorse, doing up to five deliveries a day easily. The higher roof is a great feature as it allows us to stand while working in the back, making it easier and faster to deliver boxes of shoes. The BlueTEC engine is very good for the environment, and that is a big plus for the Sprinter. This seemed to fit the bill as being a great solution for us because it means the engine is efficient for work while still being great on the environment. The Sprinter is the perfect vehicle for TF Firma and Mephisto because it shows we won t compromise. Mercedes-Benz is known for building the best or nothing and the Sprinter s the perfect vehicle to deliver what we believe to be the world s finest footwear, without compromise. Elie Nicoghosian & Rafi Nicoghosian, Co-owners GROUPE TF FIRMA MONTRÉAL, QUÉBEC

17 The doors in the back open completely to the side, so we can back up all the way to the loading dock and load skids faster.

18 17 ROAD surveillance Fugro ROADWARE INC. We love the Sprinter. That s why we have 20. We do survey roadwork, so our vans need to be customized to haul heavy gear in order to collect road data to determine what type of maintenance work is required. We used to buy domestics, now we exclusively buy Sprinters. Given the size of our Sprinter, it s still remarkably lightweight, manoeuvrable and easy to drive. We have to drive on backcountry roads where lanes can get narrow. The visibility from the Sprinter s larger mirrors and windows makes lane changes and turning around a breeze, even in high-speed traffic. Then there s the cargo room. We have to mount computers, generators and other equipment on racks in the back, so the customized shelves really come in handy. The Sprinter s also got more headroom in the front and back than anyone else; it s big enough to work comfortably, and that s important. Our employees are in the van for eight or more hours a day, so they need to be comfortable in order to be productive. We ve put over 250,000 kilometres on our vans last year and rely on the Sprinter s durability to deliver even more. Damion Orsi, Project Manager Fugro ROADWARE INC. MISSISSAUGA, ONTARIO

19 For our dollar, the Sprinter s the best in the market.

20 Sometimes I fling the doors open in the back, set up the easel and work inside. It s a beautiful way to live.

21 art gallery 20 MOUNTAIN GALLERIES With the Sprinter by my side, I can work practically anywhere. Mountain Galleries started very small in Jasper, and over the past 20 years we ve grown. Jasper is where we have our warehouse and manage our inventory, and the Sprinter was a great choice for us to move around priceless artwork and sculptures. Everything about this vehicle is genius. We thought it would be a little bit more expensive to run, but it wasn t. The Sprinter was about 20% cheaper to operate and can take five times the load versus other cargo vans we looked at. We can take 20 to 30 decent sized paintings and have them secured nicely. And because of its height, it s very easy to move paintings and large sculptures in and out. Even with heavy sculptures in the back it doesn t feel overloaded. For us, the Sprinter is the safest van on the road. It s easy to drive, comfortable with good visibility, has great traction in the snow, is nimble through Jasper s winding roads, and comfortable to work in with its higher roof. Wendy Wacko, Owner I can t believe how fortunate I am to be able to live a life in art. And now that I have the Sprinter, life s even better. MOUNTAIN GALLERIES JASPER, ALBERTA

22 21 medical transportation TRANSPORTEUR MÉDICAL JMJ People depend on us, so we depend on the Sprinter. When you drive over 100,000 kilometres per year for your business, you want a van that s economical. But when your job involves moving patients, you need a van that s safe and comfortable too. Hands down, we couldn t have a better van for our business than the Sprinter. Because of the higher roof, our operators can stand comfortably as they tend to our patients needs. The wider doors also allow us to move patients in and out more easily. We were even able to install a larger hydraulic lift for people in wheelchairs. Comfort is obviously important when a patient has had surgery, so a smooth, gentle ride is a must. The Sprinter actually has a stability system that feels the weight in the back and adjusts handling to provide a balanced ride, which is great because the weight in the back changes patient by patient. And not only is it quiet and smooth on the road, it s also efficient. With fuel prices the way they are today, having a van that saves on operating costs is important. Every day I continue to be impressed by our Sprinter, and that s why we now own 10.

23 SEE MORE STORIES MYSPRINTER.CA 22 The Sprinter is a quieter vehicle and it s more comfortable for the patients we carry. Jocelyn Dagenais, President TRANSPORTEUR MÉDICAL JMJ MIRABEL, QUÉBEC

24 For more stories like these, visit MYSPRINTER.CA 2012 Mercedes-Benz Canada Inc.