CX600 Lync Telephone Get Help Guide

Size: px
Start display at page:

Download "CX600 Lync Telephone Get Help Guide"

Transcription

1 Guide What is Lync? Microsoft Lync is an enterprise-ready unified communications platform. Unified communication is the integration of telephone, instant messaging, video conferencing, and desktop collaboration into a single platform. It is built to fully integrate with Microsoft Office. The Microsoft Lync 2010 desktop is available for Windows and Mac. Mobile versions are available for Windows Phone, iphone/ipad and Android devices. With Lync users can: 1. Make a phone call. 2. Check Voice Mail Send an Instant Message. 5. Start or join an audio, video, or web conference. What are the CX600 telephone interface features? 1. Graphic Display Shows information about calls, messages, time, date, and other relevant data and allows you to enter commands and select contacts through the touch screen. 2. Presence Status Indicator Indicates your presence state. 3. Microphone Mute Key Mutes local audio during calls so that others cannot hear you. 4. Volume Key Use to adjust the volume of the handset, speakerphone, and headset speaker, and ringer if not in a call. 5. Headset Key Allows you to place and receive calls through an optionally connected headset. 6. Speakerphone Key Allows for hands-free communication during calls. 7. Speaker For ringer and hands-free audio output. 8. Hookswitch and Handset Cradle 9. Dial Pad These 12 keys provide the 10 digits, the 26 alphabetic characters, and special characters available in context-sensitive applications. How can I access my phone settings? To access the phone settings: 1. Menu. 2. Then select Settings. 3. Select the setting you want to change. How can I access the general Help on my phone? To access the general Help: 1. From the Menu. 2. Then select Help. 1

2 How do I move my old phone service to my new Lync CX700 Telephone? The Lync phone is a new telephone system for the University of Houston. In order to use your Lync phone you need to transfer the service from your Rolm or Cisco phone to your new Lync phone. To Forward service from a Rolm Phone 1. Pick-up the handset, press # Enter and your 5 digit extension. 3. Hang-up the phone. 4. Unplug the network cable from the PC to the new telephone in the LAN port. Take provided network cable, plug into PC port of the new telephone and the PC. To Forward service from a Cisco Phone 1. Pick-up the handset, press CFwdALL on the phone. 2. Enter 79 and your 5 digit extension. 3. Hang-up the phone. 4. Unplug the network cable that runs from the wall to your Cisco phone. 5. Plug that same network cable into your new telephone. 6. Login to your new telephone. Note: Take network cables plugged into Cisco phone and plug into your new telephone. How many PINS are there? There are four types of PINS that will need to be set up. 1. Lync Phone PIN 2. Phone Unlock PIN 3. Voic PIN 4. Conference PIN 2

3 How do I set my PINS? PIN #1: Lync Phone PIN Your new Lync phone requires you to log in. It identifies you and your personal preferences. **You can log into any Lync phone and be recognized. Before using your Lync phone, you will need to set up a personal identification number (PIN). This will allow you to secure your phone and keep others from accessing sensitive information. To create a PIN: 1. In an internet browser go to dialin.central.uh.edu. 2. Click Sign-in and choose Language. 3. Click the Sign in button then enter your CougarNet username and password. 4. Following the criteria on the PIN management screen, enter your PIN in the fields provided. Note: If you forget your PIN, you can reset it using the same steps listed above. PIN #2: Phone Unlock PIN The Phone Unlock PIN is set and changed on the phone only. To create a PIN: 1. On the phone click Menu. 2. Then select Settings. 3. Then select unlock pin to change it. 4. Type in your PIN. 5. Click Next. 6. Type in your PIN again. 7. Click Next. 8. Re-enter your PIN. 9. Click Done. 3

4 PIN #3: Voic PIN There are two ways to set your Voic PIN: 1. The Voic PIN is setup and changed by accessing the Voic at Or you can set it in Outlook in Manage Voic . Option 1: Calling To reset Voic PIN: 1. Go to .uh.edu on Internet explorer (only) 2. Log into your Go to options then Voic . 4. Click the reset button. 5. Check your inbox to see the new reset PIN in your Go to (3-6111) or on your Lync Client access Voic to reset your PIN. Option 2: Outlook 1. Open Outlook. 2. Go to File. 3. Click Manage Voice Mail. 4. Choose correct settings in Voice Mail section. PIN #4: Conference PIN The conference PIN is accessed through the following options: 1. dialin.central.uh.edu. 2. Online meeting in outlook. Option 1: dialin.central.uh.edu. To create a PIN: 1. In an internet browser go to dialin.central.uh.edu. 2. Click Sign-in and choose Language. 3. Click the Sign in button then enter your CougarNet username and password. 4. Following the criteria on the PIN management screen, enter your PIN in the fields provided to change your Conference ID. Note: If you forget your PIN, you can reset it using the same steps listed above. Option 2: Online Meeting in Outlook 1. Open your Meeting in your Calendar. 2. 4

5 How do I sign in to my telephone? Now that you have your PIN, you can log into your telephone to access your voice mail and other features without the need to log in again. There is also an automatic lock phone feature in place which secures your phone when you are away from your desk. You can still make and receive calls but you must unlock the phone using your PIN to check your voice mail. *Reminder you can sign into any Lync phone to receive calls as well as check your voice mail. To login to your telephone: 1. On the Welcome Screen press No. 2. Enter your 5 digit extension (not your PIN), press Next. 3. Enter your PIN, press Sign-in. 4. Press Done and you are now logged into your telephone. How do I sign out of my telephone? Signing out of your Lync phone prevents people from accessing your voice mail while you are away from your phone. UIT recommends signing out of your phone if you are going to be away from your office for extended periods or if logging into a phone that is not under your direct control, for example a phone in another office. 1. Press the Menu button. 2. Select Switch User. 3. Select Yes. How do I place a call? To make a call choose one of two options: 1. Dial a 5-digit campus extension. 2. Dial a 10-digit off-campus number. *You no longer need to use a 9 or 1 to dial off campus. Long distance calls will still require a long distance code. How do I answer a call? Choose one of four options: 1. Lift Handset. 2. Press the Answer button. 3. Press the Speakerphone. 4. Press the Headset button. How do I put a call on hold? To put a call on Hold: 1. During a call, press the Hold button. To retrieve a call from Hold: 1. Press the Resume button. 5

6 How do I transfer a call? To Transfer a call: 1. While on a call, select the Menu button. 2. Select Transfer directly to. 3. Enter a number or select a contact. If selecting a contact then you have the option of choosing the contacts phone number or doing a direct Lync call by selecting the blue circle. 4. Press Transfer. How do I record my voic greeting? To record your voice mail greeting: 1. On the Home screen, select Voice Mail. 2. Press Call Voice Mail. 3. Say Personal Options. Follow the instructions for recording a voice mail greeting. How do I check my Voic off campus? Note: To check your voice mail from off-campus dial: Enter your voice mailbox extension and your PIN. How do I host a conference call? To place a conference call: 1. Call your first participant. 2. From the In Call screen select Menu, then select Add Others. 3. Enter a phone number or select a contact and then select Add. To add more participants, repeat this procedure. How do I join a meeting from the calendar? To join a meeting: 1. Calendar icon. 2. From the screen, choose the meeting you want to join, and then select Join. 6

7 How do I connect the telephone to the computer? (for Windows only) The Lync phone will support a direct connection with Microsoft Exchange to allow you to use advanced features on the Lync phone itself. *A Lync phone is not required to use the features with the Lync Client. This is accomplished through a USB connection through the phone. Complete the following steps to connect your telephone device to the computer. 1. Connect the handset cord to the handset. 2. Connect other end of handset cord to the phone, located on the side of the phone. 3. Connect network cable to the LAN port on phone, and connect other end to network jack. 4. Connect network cable to the LAN port on phone, and connect other end to network jack. 5. Connect second network cable to PC port on phone and connect other end to network port on Computer. 6. Connect phone to computer with USB cable. 7. Connect the power supply to phone and plug device into a power outlet. The display screen lights up when the phone starts. How do I connect my telephone device? (for MAC only) Complete the following steps to connect your telephone device: 1. Connect the handset cord to the handset. 2. Connect other end of handset cord to the phone, located on the side of the phone. 3. Connect network cable to the LAN port on phone, and connect other end to network jack. 4. Connect network cable to the LAN port on phone, and connect other end to network jack. 5. Connect second network cable to PC port on phone and connect other end to network port on Computer. 6. Connect the power supply to phone and plug device into a power outlet. The display screen lights up when the phone starts. How do I reset my phone? How to reset the phone: 1. Unplug the phone from power source. 2. Plug power source back in. 3. Hold down 4 and 6 while the phone is rebooting for ten seconds. 4. When prompted to restore phone to default setting press yes. 7

CX700 Lync Telephone Get Help Guide

CX700 Lync Telephone Get Help Guide What is Lync? Microsoft Lync is an enterprise-ready unified communications platform. Unified communication is the integration of telephone, instant messaging, video conferencing, and desktop collaboration

More information

UniCom Enterprise Phone (Polycom CX600) User Guide

UniCom Enterprise Phone (Polycom CX600) User Guide UniCom Enterprise Phone (Polycom CX600) User Guide 1 6 What is UniCom Enterprise?...1 Frequently Used Make a Call...6 What is Microsoft Lync?...1 Call Functions Use Call Controls...7 Who can use UniCom

More information

UniCom Enterprise Phone (Polycom CX600) User Guide

UniCom Enterprise Phone (Polycom CX600) User Guide UniCom Enterprise Phone (Polycom CX600) User Guide 1 6 What is UniCom Enterprise?...1 Frequently Used Make a Call...6 What is Microsoft Lync?...1 Call Functions Use Call Controls...7 Who can use UniCom

More information

Cisco IP Phone Training 8/26/15

Cisco IP Phone Training 8/26/15 Cisco IP Phone Training 8/26/15 Using your Phone This document will provide information on the following: Introduce you to your phone Place, transfer, forward, park and pick up a call Set voice mail passwords

More information

Cloud Voice Service. Cisco Unified IP Phone 7942G User Guide. (Version 1.0)

Cloud Voice Service. Cisco Unified IP Phone 7942G User Guide. (Version 1.0) Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Operation for IP Phone 7942G... 3 1.2 Adjusting the Height of the Footstand... 4 2. Preference

More information

Lync TM Phone User Guide Polycom CX600 IP Phone

Lync TM Phone User Guide Polycom CX600 IP Phone The Polycom CX600 IP (Internet Protocol) phone is a full-featured unified communications desktop phone, optimized for use with Microsoft Lync environments. It features Polycom HD Voice technology for crystal-clear

More information

Lync 2013 for Windows. Conferencing Quick Reference

Lync 2013 for Windows. Conferencing Quick Reference Lync 2013 for Windows Conferencing Quick Reference 102713 Contents Information for Lync Meetings and Conference Calls... 3 Schedule a Phone Conference or Lync Meeting... 4 Set Meeting Options... 4 Meet

More information

Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide

Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Setup the IP Phone... 3 1.2 Adjusting the Height

More information

Lync 2011 for Macintosh. Conferencing Quick Reference

Lync 2011 for Macintosh. Conferencing Quick Reference Lync 2011 for Macintosh Conferencing Quick Reference 080713 Contents Information for Online Meetings and Conference Calls... 3 Schedule a Phone Conference or Online Meeting... 4 Set Meeting Options...

More information

Using the Cisco IP Phone System

Using the Cisco IP Phone System Using the Cisco IP Phone System Chapter 0 The Cisco IP Phones 7970 and 7960G are full-feature telephones that provide voice communication over the same data network that your computer uses, allowing you

More information

Presence & IM. Quick Reference Guide. Build your Contacts list. Getting started. What does your Presence status mean?

Presence & IM. Quick Reference Guide. Build your Contacts list. Getting started. What does your Presence status mean? Getting started Status Area: Update presence status, location, or add a message View Tabs: View your contacts, activity feed, conversation or phone Lync Options: View or edit Lync options Quick Reference

More information

Microsoft Lync Basic Voice Training

Microsoft Lync Basic Voice Training Microsoft Lync Basic Voice Training Objectives This course covers basic voice features of the Lync client: Devices Make a Call Answer a Call Manage a Call Missed Calls and Voicemails 2 Make a Phone Call

More information

CISCO IP PHONE 6945 Series User Guide

CISCO IP PHONE 6945 Series User Guide CISCO IP PHONE 6945 Series User Guide Notes Page 15 VOICE MAIL Setting up Voice Mail for the First Time: Press the messages key on your phone. Follow the recorded instruction to record your name, record

More information

Cloud Voice Service Cisco Unified IP Phone 6921 User Guide. (Version 1.0)

Cloud Voice Service Cisco Unified IP Phone 6921 User Guide. (Version 1.0) Cisco Unified IP Phone 6921 User Guide (Version 1.0) Table of Content 1 Phone Set Features and Functions... 3 1.1 Operation for IP Phone 6921... 3 2 Location of Control... 4 3 Preference Setup... 6 3.1

More information

Quick Start Guide Cisco 7912 IP Telephone

Quick Start Guide Cisco 7912 IP Telephone Quick Start Guide Cisco 7912 IP Telephone Contents: Cisco 7912 IP Phone Feature and Key Overview...3 Basic Features...5 Installing the IP Phone and Connecting to the Network...5 Placing a Call...5 Answering

More information

Getting Started with Loyola s New Voicemail System

Getting Started with Loyola s New Voicemail System Getting Started with Loyola s New Voicemail System Loyola Moves to Microsoft This guide provides an introduction to Loyola s new unified messaging voicemail system, which went live in March 2014. Additional

More information

MiVoice 6725ip Microsoft Lync Phone 41-001368-00 REV04 WORK SMART USER GUIDE

MiVoice 6725ip Microsoft Lync Phone 41-001368-00 REV04 WORK SMART USER GUIDE MiVoice 6725ip Microsoft Lync Phone 41-001368-00 REV04 WORK SMART USER GUIDE NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks

More information

Microsoft Lync 2010 Voice and Video Training

Microsoft Lync 2010 Voice and Video Training Microsoft Lync 2010 Voice and Video Training Objectives This course covers the following voice and video features of the Lync 2010 client. Make a Call Answer a Call Manage a Call Forward a Call Follow

More information

Cisco 7941 / 7961 IP Phone User Guide

Cisco 7941 / 7961 IP Phone User Guide Cisco 7941 / 7961 IP Phone User Guide Emergency To dial 911 for emergency service, you must dial the Outside Access Digit first (usually 9) + 911. Customer Service / Technical Support (919) 459-2300, option

More information

Hosted Voice Quick Start Guide

Hosted Voice Quick Start Guide Hosted Voice Quick Start Guide EATEL 225-621-4100 Welcome Welcome to Hosted Voice from EATEL! This guide is intended to get you up and running for the basic features associated with the product. Pages

More information

Quick Start Guide Cisco 7940/7960 IP Telephone

Quick Start Guide Cisco 7940/7960 IP Telephone Quick Start Guide Cisco 7940/7960 IP Telephone Contents: Cisco 7960/7940 IP Phone Feature and Key Overview...2 Basic Features...5 Installing the IP Phone and Connecting to the Network...5 Adjusting the

More information

VoIP Handset User Manual. Digital Voice Quality Business Grade Handset Easy Plug & Play

VoIP Handset User Manual. Digital Voice Quality Business Grade Handset Easy Plug & Play Digital Voice Quality Business Grade Handset Easy Plug & Play Table of Contents 1.0 Getting Started... 1 1.1 Unpacking the box... 1 1.2 Assembling the Phone... 2 2.0 Phone Button Features... 3 3.0 Phone

More information

Getting Started. Sign in and get started. If you re already logged on to your organization s network, sign in by starting Lync.

Getting Started. Sign in and get started. If you re already logged on to your organization s network, sign in by starting Lync. Getting Started Sign in and get started If you re already logged on to your organization s network, sign in by starting Lync. 1. On the Windows taskbar, click Start, click All Programs, click Microsoft

More information

IP Phone Training. University Information Technology Services. uits.arizona.edu. Revised 05-26-2010

IP Phone Training. University Information Technology Services. uits.arizona.edu. Revised 05-26-2010 IP Phone Training Revised 05-26-2010 Know Your IP Phone 1) Line/speed dial buttons 2) Foot stand adjustment 3) Display button 4) Voice Mail button 5) Directories button 6) Help button 7) Settings button

More information

Cisco IP Telephony Training INSIGHT NETWORKING PRESENTATION

Cisco IP Telephony Training INSIGHT NETWORKING PRESENTATION Cisco IP Telephony Training INSIGHT NETWORKING PRESENTATION Know Your Phone Message Waiting Light LCD Screen Line or speed dial buttons Footstand adjustment Soft keys On-screen mode buttons Dialing pad

More information

Quick Start Guide. Cisco 7940/7960. IP Telephone

Quick Start Guide. Cisco 7940/7960. IP Telephone Quick Start Guide Cisco 7940/7960 IP Telephone Quick Start Guide Cisco 7940/7960 IP Telephone CONTENTS CISCO 7960/7940 IP PHONE FEATURE AND KEY OVERVIEW... 3 BASIC FEATURES... 5 Installing the IP Phone

More information

Using Lync for Macintosh

Using Lync for Macintosh Using Lync 2011 for Macintosh 080713 Contents Sign in to Lync... 3 The Lync Window... 3 Add a Contact... 4 Create a Contact Group... 4 Make a Call... 4 Answer a Call... 5 Send an Instant Message (IM)...

More information

Cisco Unified Communications System End-User Guide

Cisco Unified Communications System End-User Guide Cisco Unified Communications System End-User Guide Version 1.0 Revised 11/19/2012 Customized for East Orange School District Note: Information in this document is drawn from Cisco documentation. These

More information

Lync 2011 Mac Meeting Environment

Lync 2011 Mac Meeting Environment Lync 2011 Mac Meeting Environment 090613 Contents Overview... 3 Mac vs. Windows Meeting Environment... 3 Information for Online Meetings and Conference Calls... 3 Participant List... 4 Change Meeting Audio

More information

VoIP Phone System. South Central College VoIP User Guide

VoIP Phone System. South Central College VoIP User Guide VoIP Phone System South Central College installed a new high tech phone system in July of 2005. This system communicates across the network rather than using traditional phone wiring. The technology, known

More information

PC Installation Documentation for the Instant Messaging and MeetingPlace Features of Your New Telephone

PC Installation Documentation for the Instant Messaging and MeetingPlace Features of Your New Telephone Copy: cupc Admin ffr.7 0 2 k9_enu.zip, from: R:\Cisco\PC Client\VOIP Client PC Installation Documentation for the Instant Messaging and MeetingPlace Features of Your New Telephone Your new telephone is

More information

AVAYA 9608/9611G SIP DESKPHONE INSTRUCTIONS

AVAYA 9608/9611G SIP DESKPHONE INSTRUCTIONS AVAYA 9608/9611G SIP DESKPHONE INSTRUCTIONS MESSAGE WAITING INDICATOR PHONE DISPLAY NAVIGATION ARROWS and the OK BUTTON PHONE BUTTON MESSAGE BUTTON CONTACTS HISTORY HOME HEADSET SPEAKER VOLUME BUTTON MUTE

More information

Using Lync 2013. for Windows

Using Lync 2013. for Windows Using Lync 2013 for Windows 102513 Contents Sign in to Lync... 3 The Lync Window... 3 Add a Contact... 4 Create a Contact Group... 4 One click Calling... 5 Answer a Call... 5 Send an Instant Message (IM)...

More information

Cisco Unified Communications System End-User Guide

Cisco Unified Communications System End-User Guide Cisco Unified Communications System End-User Guide Version 1.0 Revised July 25, 2012 Customized for Neptune School District Note: Information in this document is drawn from Cisco documentation. These guides

More information

Getting to Know Your Cisco VoIP Phone 303G, 504G, 508G and 514G

Getting to Know Your Cisco VoIP Phone 303G, 504G, 508G and 514G Getting to Know Your Cisco VoIP Phone 303G, 504G, 508G and 514G Getting to know your new phone is easy. This guide will help you get started. You ll learn how to: Use the feature buttons Navigate your

More information

Using Lync Web App 080813

Using Lync Web App 080813 080813 Using Lync Web App Contents What Is It?... 3 Required Plug ins... 3 Information for Online Meetings and Conference Calls... 4 Join a Meeting... 4 Access Meeting Audio... 6 Add a Person to a Conference

More information

Cisco VoIP 79XX Phones Reference Guide ICIT Technology Training and Advancement training@uww.edu. Updated on 7/11/2014

Cisco VoIP 79XX Phones Reference Guide ICIT Technology Training and Advancement training@uww.edu. Updated on 7/11/2014 Cisco VoIP 79XX Phones Reference Guide ICIT Technology Training and Advancement training@uww.edu Updated on 7/11/2014 1 TABLE OF CONTENTS 2 Phone Overview... 4 2.1 Phone Terms... 5 3 Operating Your Phone...

More information

Polycom VVX 500 Business Media Phone

Polycom VVX 500 Business Media Phone Tap to select and highlight screen items. To scroll, touch the screen, and swipe your finger up, down, right, or left. Lines View displays phone Lines, Favorites, and soft keys. If a phone Line has only

More information

Setting up & using your Cisco Unity Voice Mail

Setting up & using your Cisco Unity Voice Mail Setting up & using your Cisco Unity Voice Mail Version: 1.3 Last Edited: 16 April 2014 Welcome to Cisco Unity Voice Mail! In conjunction with the PlymTEL IP Telephony rollout, Cisco Unity Voice Mail is

More information

AVAYA VOICE OVER INTERNET PROTOCOL (VOIP) TELEPHONE USER MANUAL. Revised by Leeward CC IT October 2012. University of Hawaiʻi Community Colleges

AVAYA VOICE OVER INTERNET PROTOCOL (VOIP) TELEPHONE USER MANUAL. Revised by Leeward CC IT October 2012. University of Hawaiʻi Community Colleges AVAYA VOICE OVER INTERNET PROTOCOL (VOIP) TELEPHONE USER MANUAL Revised by Leeward CC IT October 2012 University of Hawaiʻi Community Colleges Hawaiian Telecom Copyright 2012 Table of Contents PLACING

More information

Cisco IP Telephone End User Training

Cisco IP Telephone End User Training Cisco IP Telephone End User Training State University Plaza Cisco IP Telephony/CallManager Installation IBM and State University of New York Sept 2003 Topics Covered IBM Global Services Networking and

More information

Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started

Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started Objectives This course covers the following voice and video features of the Lync 2010 client. Make a Call Answer a Call Manage a Call Forward

More information

PHONE & VOICEMAIL- REFERENCE GUIDE

PHONE & VOICEMAIL- REFERENCE GUIDE Information Technology PHONE & VOICEMAIL- REFERENCE GUIDE INTRODUCTION The following guide is designed as a reference guide for the Cisco Model 7960 phone system. Figure 1 Cisco Model 7960 Phone COMMON

More information

Lync Quick Start Guide for MAC OS

Lync Quick Start Guide for MAC OS Microsoft Lync is a unified communications platform that works ideally in a Windows Operating System, but is also feature- rich using a MAC OS. The purpose of this guide is to cover highlights of Lync

More information

OCS Client Installation - Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007

OCS Client Installation - Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 OCS Client Installation - Quick Start Guide Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 MailStreet Live Support: 866-461-0851 Document Revision: March, 2010

More information

Part No. P0995228 03. Business Communications Manager. i2002 Internet Telephone User Guide

Part No. P0995228 03. Business Communications Manager. i2002 Internet Telephone User Guide Part No. P0995228 03 Business Communications Manager i2002 Internet Telephone User Guide Getting started 3 The Business Communications Manager i2002 Internet Telephone brings voice and data to your desktop.

More information

Delegate Access. In Lync 2010

Delegate Access. In Lync 2010 Delegate Access 080713 Contents Delegate Defined... 3 Set up Delegate Access in Lync 2010... 3 Set up Delegate Access Using Outlook 2010... 4 Add a Mailbox... 6 Open a Delegated Mailbox... 7 Information

More information

silhouette Cloud-Based Phone System Mitel IP Phone User Reference Guide Release 5.0 Final

silhouette Cloud-Based Phone System Mitel IP Phone User Reference Guide Release 5.0 Final silhouette Cloud-Based Phone System Mitel IP Phone User Reference Guide Release 5.0 Final Contents Introduction...1 Setting your language...1 Setting your language for the web interface...1 Setting your

More information

TruConnect. Hosted PBX User Guide. Quick Start Guide - Page 2. Table of Contents - Page 5. 1-800-768-1212 www.truvista.net

TruConnect. Hosted PBX User Guide. Quick Start Guide - Page 2. Table of Contents - Page 5. 1-800-768-1212 www.truvista.net TruConnect Hosted PBX User Guide R R Quick Start Guide - Page 2. Table of Contents - Page 5. 1-800-768-1212 www.truvista.net TruConnect User Guide Page 1. Hosted TruConnect IP PBX Quick Reference Guide

More information

City University VoIP Quick Reference Cisco IP Phone 7945, 7971-7975

City University VoIP Quick Reference Cisco IP Phone 7945, 7971-7975 For enquiries and service appointment, please call CSC Help Desk at 3442 7658 Warning: Do not unplug, remove or change the location of IP phone yourself. Otherwise, network interruption may be resulted.

More information

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW This Telephone Guide describes the various features available to you. Telephone Buttons and Icons describe the physical buttons and keys on the phone, the Touchscreen Overview outlines basic functions,

More information

Information Systems Cisco 7940/7942 IP Phone Quick Reference Guide

Information Systems Cisco 7940/7942 IP Phone Quick Reference Guide Information Systems Cisco 7940/7942 IP Phone Quick Reference Guide Contents Page: Cisco 7940/7942 IP Phone Quick Reference Guide Contents 2 Introduction 3 Phone Overview 3 How Do I: 4 Place a Call? 4 Put

More information

Basic Training Syllabus

Basic Training Syllabus Mastering the ShoreTel IP Communication System Basic Training Syllabus Personal Call Manager - P a g e 1 Objectives of the class: Understanding new technology can at times appear challenging. However,

More information

OfficeSuite Cloud-Based Phone System Mitel IP Phone User Reference Guide Release 5.0 Final

OfficeSuite Cloud-Based Phone System Mitel IP Phone User Reference Guide Release 5.0 Final OfficeSuite Cloud-Based Phone System Mitel IP Phone User Reference Guide Release 5.0 Final Note: The information contained in this document is the property of Broadview Networks Inc. and is disclosed to

More information

AVAYA 9608 & 9611G IP DESKPHONE INSTRUCTIONS

AVAYA 9608 & 9611G IP DESKPHONE INSTRUCTIONS AVAYA 9608 & 9611G IP DESKPHONE INSTRUCTIONS 1 MESSAGE WAITING INDICATOR PHONE DISPLAY NAVIGATION ARROWS and the OK BUTTON PHONE BUTTON MESSAGE BUTTON CONTACTS HISTORY HOME HEADSET SPEAKER VOLUME BUTTON

More information

Cisco IP 7961 Telephone & Unity Voicemail User s Guide

Cisco IP 7961 Telephone & Unity Voicemail User s Guide Cisco IP 7961 Telephone & Unity Voicemail User s Guide Office of Information Technology Telecommunications and Network Operations Table of Contents General Information...1 Understanding Lines vs. Calls...2

More information

Information Systems Cisco 7965 IP Phone Quick Reference Guide

Information Systems Cisco 7965 IP Phone Quick Reference Guide Information Systems Cisco 7965 IP Phone Quick Reference Guide Contents Cisco 7965 IP Phone Quick Reference Guide Contents Page 2 Introduction 3 Overview of Phone 3 How Do I: 4 Place a Call? 4 Put a Call

More information

TABLE OF CONTENTS TABLE OF CONTENTS. 1. Introduction:

TABLE OF CONTENTS TABLE OF CONTENTS. 1. Introduction: TABLE OF CONTENTS TABLE OF CONTENTS 1. Introduction: General... 4 Telephone Layout... 4 Key Definitions... 5 IP Telephone Log In/Out Hot Desking... 16 Speed Dial Programming Personal or Station... 17 Speed

More information

Quick Guide for Polycom VVX 300 Business Media Phone. Document Date: 01/27/14 Document Version: 1.0d

Quick Guide for Polycom VVX 300 Business Media Phone. Document Date: 01/27/14 Document Version: 1.0d Quick Guide for Polycom VVX 300 Business Media Phone Document Date: 01/27/14 Document Version: 1.0d VVX300/310 Quick Guide Content VVX300/310 Diagram... 3 Polycom VVX 300/310 Telephone Feature Overview...

More information

Quick Start Guide Cisco 7911 IP Telephone

Quick Start Guide Cisco 7911 IP Telephone Quick Start Guide Cisco 7911 IP Telephone CONTENTS CISCO 7911 IP PHONE FEATURE AND KEY OVERVIEW... 3 BASIC FEATURES... 5 Installing the IP Phone and Connecting to the Network... 5 Placing a Call... 5 Answering

More information

Bell Total Connect Desktop App Guide for end users

Bell Total Connect Desktop App Guide for end users Bell Total Connect Desktop App Guide for end users Contents 1.0 About this guide... 1 2.0 About the Bell Total Connect desktop app... 1 2.1 System requirements... 1 2.2 How to download and install the

More information

Quick Guide for Polycom VVX 400 Business Media Phone. Document Date: 01/28/14 Document Version: 1.0d

Quick Guide for Polycom VVX 400 Business Media Phone. Document Date: 01/28/14 Document Version: 1.0d Quick Guide for Polycom VVX 400 Business Media Phone Document Date: 01/28/14 Document Version: 1.0d VVX400 Quick Guide Content VVX400 Diagram... 3 Polycom VVX400/410 Telephone Feature Overview... 4 Polycom

More information

Information Systems Cisco 7945 IP Phone Quick Reference Guide

Information Systems Cisco 7945 IP Phone Quick Reference Guide Information Systems Cisco 7945 IP Phone Quick Reference Guide Contents Cisco 7945 IP Phone Quick Reference Guide Contents Page 2 Introduction 3 Overview of Phone 3 How Do I: 4 Place a Call? 4 Put a Call

More information

Introducing Your Cisco IP Phone

Introducing Your Cisco IP Phone CHAPTER 1 A Cisco IP Phone is a full-feature telephone that provides voice communication over the same data network that your computer uses. This phone functions much like a traditional analog phone, allowing

More information

Polycom SoundPoint 650 Quick Guide

Polycom SoundPoint 650 Quick Guide Polycom SoundPoint 650 Quick Guide ISC Networking & Telecommunications University of Pennsylvania October 2009, v.2 Contents Icons and Indicator Lights Telephone Icons 4 Envelope/Message Waiting Icon.4

More information

Cisco IP Phone 7960 / 7940 Quick Reference Guide

Cisco IP Phone 7960 / 7940 Quick Reference Guide Cisco IP Phone 7960 / 7940 Quick Reference Guide CONTENTS CALLS... 5 Placing a Call... 5 Dialing... 5 Answering a Call... 5 Ending a Call... 5 Muting a Call... 5 Placing a Call on Hold... 5 TRANSFERS...

More information

For Windows. 2012 Microsoft Corporation. All rights reserved.

For Windows. 2012 Microsoft Corporation. All rights reserved. For Windows 1 About Microsoft Lync... 4 Lync Window... 5 Audio... 6 Set up your audio device... 6 Make a call... 6 Answer a call... 7 Use audio call controls... 7 Check voicemail... 7 Invite more people

More information

Welcome to Cisco s IP Telephony Phone and Voice Mail Training

Welcome to Cisco s IP Telephony Phone and Voice Mail Training Welcome to Cisco s IP Telephony Phone and Voice Mail Training Last Updated: June 2010 Features and Benefits Full-feature Telephone Provides voice communication over your Data network Phone number moves

More information

Using Lync. for Windows

Using Lync. for Windows Using Lync for Windows 021912 Contents Sign-in to Lync... 3 The Lync Window... 3 Add a Contact... 4 Create a Contact Group... 4 Make a Call with One-Click... 5 Answer a Call with Your Soft Phone... 5 Send

More information

Telephone User Guide 9404 and 9408 Models

Telephone User Guide 9404 and 9408 Models Telephone User Guide 9404 and 9408 Models May 2013 Introduction - the 9404 and 9408 Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a History

More information

VoIP Quick Start Guide

VoIP Quick Start Guide VoIP Quick Start Guide VoIP is made up of three elements: The Phone The Software (optional) The Web Version of the software (optional) Your new voice mail can be accessed by calling (971-722) 8988. Or,

More information

Setting up & using your IP Telephone

Setting up & using your IP Telephone Setting up & using your IP Telephone Version: 1.8 Last Edited: 09/02/15 Welcome to your new IP Telephone! In order to help you get acquainted with your new phone this helpsheet provides a basic description

More information

VoIP Aastra 6739i User Guide

VoIP Aastra 6739i User Guide VoIP Aastra 6739i User Guide University of Calgary Network Services Contents Voicemail... 3 Access: From your office... 3 Access: From any phone... 3 Voice Mail Options... 3 Access: Internet... 5 Calling

More information

Ipiphony Phone System. User Manual. 1 P a g e

Ipiphony Phone System. User Manual. 1 P a g e Ipiphony Phone System User Manual 1 P a g e About this Guide This guide explains how to use the basic features of your new Aastra phones. Not all features listed are available by default. Contact your

More information

Telephone User Instructions

Telephone User Instructions Telephone User Instructions Telephone User Guide Snom 300 1 Contents Contents 1. Key Panel... 3 2. Making and Receiving calls... 4 2.1 Incoming calls... 4 2.2 Outgoing calls... 4 2.3 Re-dial... 4 2.4 Missed/Received

More information

Lync 2011. Basics. CITES Training Services University of Illinois. Microsoft

Lync 2011. Basics. CITES Training Services University of Illinois. Microsoft Microsoft Lync 2011 Basics CITES Training Services University of Illinois 2 Table of Contents Getting Started... 2 Starting Lync 2011... 3 Understanding the Lync 2011 Program Screen... 4 Using Help...

More information

TABLE: The 2420 Telephone Components

TABLE: The 2420 Telephone Components 2420 Telephone TABLE: The 2420 Telephone Components 1. Display, Call Appearance and Feature buttons: Call Appearance Keys allow the user to handle multiple calls and the display shows call information.

More information

Graphical LCD. Dial. Line 1. Menu. Messages TUV 7 8 9 OPER. Dial Pad Volume Up/Down

Graphical LCD. Dial. Line 1. Menu. Messages TUV 7 8 9 OPER. Dial Pad Volume Up/Down User Guide. Thank you for choosing our Cloud9 hosted phone solution. This user guide will provide everything you need to know in how to use your new system with the Polycom Soundpoint 331/335 desktop phone

More information

Training Guide For 7960 & 7940 Series Cisco IP Phones

Training Guide For 7960 & 7940 Series Cisco IP Phones Training Guide For 7960 & 7940 Series Cisco IP Phones Prepared by: Corporate Technologies, LLC 2000 44 th Street SW, Suite 100 Fargo, ND 58103 (701) 893-4000 1 Table of Contents: Section I: GETTING STARTED

More information

Quick Start: Use voice and video

Quick Start: Use voice and video Quick Start: Use voice and video If you have a microphone and speakers, you re ready to use Microsoft Lync 2010 communications software for voice calls. You can also plug in any device recommended by your

More information

Delegate Access. In Lync 2013

Delegate Access. In Lync 2013 Delegate Access 101613 Contents Delegate Defined... 3 Set up Delegate Access in Lync 2013... 3 Set up Delegate Access Using Outlook 2013... 4 Add a Mailbox... 6 Open a Delegated Mailbox... 8 Information

More information

Quick Guide for Polycom VVX 300 Business Media Phone. Document Date: 01/27/14 Document Version: 1.0d

Quick Guide for Polycom VVX 300 Business Media Phone. Document Date: 01/27/14 Document Version: 1.0d Quick Guide for Polycom VVX 300 Business Media Phone Document Date: 01/27/14 Document Version: 1.0d VVX300/310 Quick Guide Content VVX300/310 Diagram... 3 Polycom VVX 300/310 Telephone Feature Overview...

More information

Polycom VVX 300/310 Desk Phone Owner s Manual V.1

Polycom VVX 300/310 Desk Phone Owner s Manual V.1 Polycom VVX 300/310 Desk Phone Owner s Manual V.1 1 Table of Contents Contents Table of Contents... 5 1 Introduction... 8 Using this Document... 8 Typographical conventions... 8 Special messages... 8 Definition...

More information

CISCO 7912 TELEPONE USER GUIDE

CISCO 7912 TELEPONE USER GUIDE Release 5.6.2 CISCO 7912 TELEPONE USER GUIDE WWW www.tekelec.com Tekelec, Inc. 3605 E. Plano Parkway, Suite 100 Plano, TX 75074 2005 Tekelec, Inc. All rights reserved. T100, T300, T6000, T7000, T8000,

More information

Cisco IP Phone 7941 and 7961 User Guide

Cisco IP Phone 7941 and 7961 User Guide Cisco IP Phone 7941 and 7961 User Guide Depending on configuration, programmable buttons provide access to: Phone lines (line buttons) Speed-dial numbers (speed-dial buttons) 1 The buttons illuminate to

More information

Using the Cisco IP Phone 7910 Series

Using the Cisco IP Phone 7910 Series CHAPTER 3 Read these sections to learn how to use your Cisco IP Phone 7910 Series telephone: How to Use the Handset and Speaker, page 3-2 Customizing Phone Settings, page 3-4 Making Telephone Calls, page

More information

IP Phone System: Cisco 7960G and 7940G

IP Phone System: Cisco 7960G and 7940G IP Phone System: Cisco 7960G and 7940G Table of Contents: IP Phone System 7940G and 7960G CISCO IP PHONE ROAD MAP...1 NAVIGATE THE PHONE SYSTEM AND USE THE LCD SCREEN...2 SOFT KEYS... 2 USE THE NAVIGATION

More information

End User Phone Training 7945/7965 Reference Guide

End User Phone Training 7945/7965 Reference Guide End User Phone Training 7945/7965 Reference Guide Page 1 Navigation (Scroll) The user may display his/her last calls out using the blue navigation button. Please note that the phone handset will display

More information

Using the Napa Valley College Phone, Email,

Using the Napa Valley College Phone, Email, Using the Napa Valley College Phone, Email, and Help Desk Systems Setting up your voice mail box and password Step 1 Press the Messages button to call Cisco Unity from your desk phone. Step 2 Enter the

More information

SIP-T22P User s Guide

SIP-T22P User s Guide SIP-T22P User s Guide Thank you for choosing this T-22 Enterprise IP Phone. This phone is especially designed for active users in the office environment. It features fashionable and sleek design, and abundant

More information

Quick Start Guide. Comwave Home Phone Adapter. iphone Connections. Home Phone Adapter. Package Contents

Quick Start Guide. Comwave Home Phone Adapter. iphone Connections. Home Phone Adapter. Package Contents Quick Start Guide Comwave Home Phone Adapter Important: This guide describes the supported configuration for Comwave Home Phone Service. When calling Comwave s Technical Support Team, your network must

More information

Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007. Apptix Live Support: 866-428-0128

Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007. Apptix Live Support: 866-428-0128 Quick Start Guide Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 Apptix Live Support: 866-428-0128 Quick Start Guide / Introduction Page 2 of 6 Quick Start

More information

ACC 1137- PUG. Polycom 4 and 6-Line Phones Owner s Manual V.1. Owner s Manual

ACC 1137- PUG. Polycom 4 and 6-Line Phones Owner s Manual V.1. Owner s Manual ACC 1137- PUG Polycom 4 and 6-Line Phones V.1 1 Table of Contents 1 Introduction... 5 Using this Document... 5 Basic Requirements... 6 2 Getting to know your Hosted PBX system... 7 Before you Begin Your

More information

Cloud Voice Service Cloud Communicator User Guide. (Version 1.0)

Cloud Voice Service Cloud Communicator User Guide. (Version 1.0) Cloud Voice Service Cloud Communicator User Guide (Version 1.0) Table of Content 1.0 Cloud Communicator Installation Guide... 3 1.1 Install Cisco AnyConnect VPN...3 1.2 Install Cisco IP Communicator...5

More information

Zed One Hosted VoIP Telephony User Guide. A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution.

Zed One Hosted VoIP Telephony User Guide. A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution. Zed One Hosted VoIP Telephony User Guide A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution. Contents Unity Desktop Client Quick Start User Guide... 3 Broadworks

More information

Digital telephony. Softphone Getting Started Guide. Business Edition TEL-GDA-AFF-002-0902

Digital telephony. Softphone Getting Started Guide. Business Edition TEL-GDA-AFF-002-0902 Digital telephony Business Edition Softphone Getting Started Guide TEL-GDA-AFF-002-0902 Contents ABOUT THIS GUIDE 3 911 EMERGENCY SERVICES 3 DOWNLOADING THE SOFTWARE 3 CONFIGURING THE SOFTWARE 5 INITIALIZING

More information

Aastra 480i Broadsoft SIP VoIP Telephone User s Guide

Aastra 480i Broadsoft SIP VoIP Telephone User s Guide Aastra 480i Broadsoft SIP VoIP Telephone User s Guide Initial Start-Up/Restart The first time you plug in your phone and every time you restart your phone it automatically goes through the start-up process.

More information

User Guide. IP Multimedia 1110, 1120, 1140 & 1150 phones

User Guide. IP Multimedia 1110, 1120, 1140 & 1150 phones User Guide IP Multimedia 1110, 1120, 1140 & 1150 phones Content 1. IP Phone buttons & usage 2. Logging on / off your IP Phone 3. Changing your password 4. Making a call 5. Receiving a call 6. Placing a

More information

Cisco IP Phone Models 7941 and 7945 Quick Reference Guide December 23, 2011

Cisco IP Phone Models 7941 and 7945 Quick Reference Guide December 23, 2011 Emergency Calls Dial 911 or 3 911 Cisco IP Phone Models 7941 and 7945 Quick Reference Guide December 23, 2011 Place a Call Lift handset (or press the Speaker button, the line button, or New Call soft key)

More information

Cisco IP Phone Training

Cisco IP Phone Training Cisco IP Phone Training Objectives Overview Cisco IP Phone Layout Basic Phone Functions Voicemail Questions 2 Foot Stand Release Press the foot stand adjustment knob on the right-hand side of the phone.

More information