EXPERIAN MARKETING SUITE

Size: px
Start display at page:

Download "EXPERIAN MARKETING SUITE"

Transcription

1 EXPERIAN MARKETING SUITE

2 The Experian Marketing Suite The Experian Marketing Suite is the world s most flexible and comprehensive marketing solution, enabling brands to create and deliver exceptional and authentic customer experiences, every time, across any channel and device.

3 Interactions manager Intelligently interact with customers across channels. Attribute Capture IDENTITY MANAGER Get a true and panoramic view of customers. Analyze Link Engage Enrich Target Profile Plan Intelligence manager Understand customer behaviors and preferences to optimize interactions. Experian Marketing Suite 1

4 A look inside the Marketing Suite More than 10,000 of the world s leading brands, in more than 30 countries, are using the Experian Marketing Suite to: Identify and profile customers Gain unparalleled insight into the life and mindset of every consumer, connect that insight to a brand s own data, and make it available via every communication channel in a privacy-compliant and secure manner. Create personalized experiences across all channels Access the most up-to-date, richly descriptive and predictive customer intelligence in order to respond and engage quickly and optimally with consumers in any channel and via any device. Optimize marketing performance Understand the performance of your marketing investment to improve efficiency and effectiveness of your marketing programs, delivering higher customer lifetime value and long-term profitability. Customizable to meet your needs The Experian Marketing Suite is flexible and adaptable to meet the unique needs of any brand. Brands can leverage Experian Marketing Services industry-leading technology and services and increase sophistication as their program evolves. 2 Experian Marketing Suite

5 Identity Manager Get a true and panoramic view of customers Capture Capture, cleanse and integrate customer and prospect contact data in real time while ensuring it is accurate, up-to-date and available to support interactions at any touch-point. Link Maintain and leverage a complete, single view of customers by connecting information across repositories, channels and interactions. Enrich Develop a panoramic view of your customers with the world s richest consumer data set, including information about their multichannel usage, attitudinal mindset, lifestyle and purchasing behaviors. Experian Marketing Suite 3

6 Intelligence Manager Understand customer behaviors and preferences to optimize interactions Profile Holistically understand your customer base to identify hidden opportunities, common preferences and behaviors, and gain actionable insight into who they are, how they think and what they do. Plan Match consumer behaviors and attitudes to develop optimal customer engagement strategies, content, messaging and media plans that differentiate your brand and improve communication relevance. Target Use predictive consumer insights to reach your target customers with highly optimized offers that are delivered in the most effective channel at the right time to achieve higher program performance. 4 Experian Marketing Suite

7 Interactions Manager Intelligently interact with customers across channels Engage Leverage a highly flexible approach to campaign management and real-time execution, allowing you to plan, organize and optimize customer interactions across marketing channels, including , mobile, social, display, Web, TV and direct mail. Analyze Record, measure and integrate customer response activity and behaviors to optimize marketing performance across channels and update campaigns while in-flight. Attribute Get a consolidated view of the impact of your cross-channel marketing programs and actionable measurement of the return on your marketing investment. For more information about the Experian Marketing Suite, visit us online at experian.com/marketingservices. Experian Marketing Suite 5

8 Experian Marketing Services 29 Broadway, 6th Floor New York, NY experian.com/marketingservices 2014 Experian Information Solutions, Inc. All rights reserved Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners. 09/14

Data quality and predictive analytics. An Experian Data Quality white paper

Data quality and predictive analytics. An Experian Data Quality white paper Data quality and predictive analytics An Experian Data Quality white paper Data quality and predictive analytics Overview Customers have more options today than ever before. For example, they can shop

More information

Progressing up the Marketing Sophistication Curve SM. Strategic consulting programs

Progressing up the Marketing Sophistication Curve SM. Strategic consulting programs Progressing up the Marketing Sophistication Curve SM Strategic consulting programs Customer knowledge Your customers are savvier than ever and expect authentic conversations wherever and whenever they

More information

3 Step Approach to Improving Customer Experience and Driving Engagement

3 Step Approach to Improving Customer Experience and Driving Engagement 3 Step Approach to Improving Customer Experience and Driving Engagement 2011 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or registered

More information

Cross-Channel Marketing. Bringing brands and customers closer together

Cross-Channel Marketing. Bringing brands and customers closer together Cross-Channel Marketing Bringing brands and customers closer together INTEGRATE DATA Gain a panoramic view of your customers through actionable insights It all begins with data. Experian Marketing Services

More information

Meeting multichannel consumer demands

Meeting multichannel consumer demands Meeting multichannel consumer demands A road map for implementing a customer-centric model for retail marketing An Experian white paper About the authors Alex Schumacher, Senior Director of Marketing Experian

More information

D&B Optimizer Powered by Acxiom

D&B Optimizer Powered by Acxiom D&B Optimizer Powered by Acxiom Increase campaign efficiency, improve response rates, and reveal new opportunities by identifying and enriching more business and commercial records in your databases Enable

More information

LISTEN TO THE VOICE OF CUSTOMER EXPERIENCE

LISTEN TO THE VOICE OF CUSTOMER EXPERIENCE LISTEN TO THE VOICE OF CUSTOMER EXPERIENCE The Four Essentials of a Customer Experience Program www.nice.com WHERE CX PROGRAMS STUMBLE Many companies recognize the value of a customer experience (CX) program,

More information

Finding insight through data collection and linkage. Develop a better understanding of the consumer through consolidated and accurate data

Finding insight through data collection and linkage. Develop a better understanding of the consumer through consolidated and accurate data Finding insight through data collection and linkage Develop a better understanding of the consumer through consolidated and accurate data An Experian Data Quality White Paper August 2014 Introduction...1

More information

Abandoned cart emails report

Abandoned cart emails report Abandoned cart emails report Maximizing revenue with abandoned cart mailings 2013 2014 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or

More information

DATA AND TECHNOLOGY SERVICES

DATA AND TECHNOLOGY SERVICES DATA AND TECHNOLOGY SERVICES and Technology Services The Engine of Your Marketing Department Marketers today live at the mercy of the always-connected consumer and cannot afford to waste their marketing

More information

Small-to medium-business partnership overview. Partner with Experian to enhance your revenue by helping your clients find and acquire more customers

Small-to medium-business partnership overview. Partner with Experian to enhance your revenue by helping your clients find and acquire more customers Small-to medium-business partnership overview Partner with Experian to enhance your revenue by helping your clients find and acquire more customers By partnering with Experian, you can help your small-to

More information

ConsumerViewSM. Insight on more than 235 million consumers and 113 million households to improve your marketing campaigns

ConsumerViewSM. Insight on more than 235 million consumers and 113 million households to improve your marketing campaigns ConsumerViewSM Insight on more than 235 million consumers and 113 million households to improve your marketing campaigns Learn how Experian s ConsumerView SM database enables better segmentation for brands

More information

How to Better Optimize Your CRM and Find High Potential Auto Shoppers Best Practice for Automotive Marketers

How to Better Optimize Your CRM and Find High Potential Auto Shoppers Best Practice for Automotive Marketers How to Better Optimize Your CRM and Find High Potential Auto Shoppers Best Practice for Automotive Marketers Auto marketers can better identify best customers hidden within their Customer Relationship

More information

The Power of Personalizing the Customer Experience

The Power of Personalizing the Customer Experience The Power of Personalizing the Customer Experience Creating a Relevant Customer Experience from Real-Time, Cross-Channel Interaction WHITE PAPER SAS White Paper Table of Contents The Marketplace Today....1

More information

Three pillars of successful email deliverability

Three pillars of successful email deliverability Three pillars of successful email deliverability Ensuring safe arrival and optimum placement in the inbox An Experian Marketing Services white paper Contents Introduction...1 Data integrity...2 Relevance...3

More information

Data quality and the customer experience. An Experian Data Quality white paper

Data quality and the customer experience. An Experian Data Quality white paper Data quality and the customer experience An Experian Data Quality white paper Data quality and the customer experience Contents Executive summary 2 Introduction 3 Research overview 3 Research methodology

More information

Data Products and Services. The one-stop-shop for all your business-to-consumer data requirements

Data Products and Services. The one-stop-shop for all your business-to-consumer data requirements Data Products and Services The one-stop-shop for all your business-to-consumer data requirements Put data and insight back at the heart of your marketing Knowing who to target, when, via what channel and

More information

Adobe Analytics Premium Customer 360

Adobe Analytics Premium Customer 360 Adobe Analytics Premium: Customer 360 1 Adobe Analytics Premium Customer 360 Adobe Analytics 2 Adobe Analytics Premium: Customer 360 Adobe Analytics Premium: Customer 360 3 Get a holistic view of your

More information

IBM Coremetrics Web Analytics

IBM Coremetrics Web Analytics IBM Coremetrics Web Analytics Analytics to power digital marketing optimization and execution Highlights Real-time Key Performance Indicators (KPIs) suitable for marketers from finance, retail, content

More information

Segmentation for High Performance Marketers

Segmentation for High Performance Marketers Segmentation for High Performance Marketers Right Time Revenue Optimization STEP-BY-STEP GUIDE A Journey not a Destination High performance marketers recognize that market segmentation strategy is a journey

More information

White Paper. Cross-channel Marketing: Go Mobile. Go Social.

White Paper. Cross-channel Marketing: Go Mobile. Go Social. Cross-channel Marketing: Go Mobile. Go Social. Cross-channel Marketing: Go Mobile. Go Social. Introduction: Mobile and Social Media and Buying Cross-channel marketing is evolving from the vast number of

More information

Your guide to creating a customer experience program that works

Your guide to creating a customer experience program that works Your guide to creating a customer experience program that works CONTENTS Customer Love Stories The Customer Experience Challenge Create Customer Love Stories in 4 Steps Total Voice of the Customer Customer

More information

to drive targeted marketing

to drive targeted marketing Marketing Forward is using customer preferences to drive targeted marketing Experian Marketing Services and Bass Pro Shops increase customer response through data-driven marketing Introduction Bass Pro

More information

The effect of dirty data on business

The effect of dirty data on business The effect of dirty data on business The biggest data quality challenges 2013 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or registered

More information

LionShare knows the Landscape

LionShare knows the Landscape LionShare knows the Landscape LionShare has a long-standing commitment to the health care industry. For more than 20 years we have partnered with hospitals and health systems across the country to make

More information

Continuous Customer Dialogues

Continuous Customer Dialogues Continuous Customer Dialogues STRATEGIES FOR GROWTH AND LOYALTY IN MULTI-CHANNEL CUSTOMER-ORIENTED ORGANIZATIONS whitepaper TABLE OF CONTENTS: PAGE Overview...3 The Continuous Customer Dialogue Vision...4

More information

Call center success. Creating a successful call center experience through data

Call center success. Creating a successful call center experience through data Call center success Creating a successful call center experience through data CONTENTS Summary...1 Data and the call center...2 Operations...2 Business intelligence...2 Customer engagement...3 Poor data

More information

ANALYTICS. Acxiom Marketing Maturity Model CheckPoint. Are you where you want to be? Or do you need to advance your analytics capabilities?

ANALYTICS. Acxiom Marketing Maturity Model CheckPoint. Are you where you want to be? Or do you need to advance your analytics capabilities? ANALYTICS Analytics defined Analytics is the process of studying data to identify potential trends, evaluate decisions, or assess the performance of a tool, event, or scenario. The process should include

More information

HYBRIS MARKETING AND HYBRIS COMMERCE.

HYBRIS MARKETING AND HYBRIS COMMERCE. hybris Solution Brief HYBRIS MARKETING AND HYBRIS COMMERCE. A Perfect Match for a Personalized Customer Experience. Effective marketing is a critical component for any organization operating on digital

More information

High Performance Lead Nurturing and Lead Scoring: The Step-by-Step Guide

High Performance Lead Nurturing and Lead Scoring: The Step-by-Step Guide High Performance Lead Nurturing and Lead Scoring: The Step-by-Step Guide Most marketing organizations build a lead scoring system based on how the prospect has engaged and the frequency of engagement.

More information

IBM Software Group Thought Leadership Whitepaper. IBM Customer Experience Suite and Real-Time Web Analytics

IBM Software Group Thought Leadership Whitepaper. IBM Customer Experience Suite and Real-Time Web Analytics IBM Software Group Thought Leadership Whitepaper IBM Customer Experience Suite and Real-Time Web Analytics 2 IBM Customer Experience Suite and Real-Time Web Analytics Introduction IBM Customer Experience

More information

IBM Coremetrics Web Analytics

IBM Coremetrics Web Analytics IBM Coremetrics Web Analytics Analytics to power digital marketing optimization and execution Highlights Real-time Key Performance Indicators (KPIs) suitable for marketers from finance, retail, content

More information

PAST PRESENT FUTURE YoU can T TEll where ThEY RE going if YoU don T know where ThEY ve been.

PAST PRESENT FUTURE YoU can T TEll where ThEY RE going if YoU don T know where ThEY ve been. PAST PRESENT FUTURE You can t tell where they re going if you don t know where they ve been. L everage the power of millions of customer transactions to maximize your share of customer travel spend. Vistrio

More information

Four Tips for Generating Successful Audience-centric Content

Four Tips for Generating Successful Audience-centric Content Four Tips for Generating Successful Audience-centric Content An Experian Marketing Services report Four tips for generating successful audience-centric content 1. Sell your product, not your content Content

More information

WHAT YOU D KNOW IF WE COULD TALK TO YOU

WHAT YOU D KNOW IF WE COULD TALK TO YOU PRESENTS DATA DRIVEN BRAND MARKETING PART TWO YOUR DEFINITIVE GUIDE TO FINDING THE CHANNELS THAT DRIVE THE BEST RESPONSE WHAT YOU D KNOW IF WE COULD TALK TO YOU 1. Building Value on Existing Segmentations

More information

The Evolving Marketing Platform

The Evolving Marketing Platform White Paper The Evolving Marketing Platform How Unica Makes Marketing Interactive INTRODUCTION Marketers recognize that they are facing unprecedented change. Many, however, are responding by simply doing

More information

The case for Centralized Customer Decisioning

The case for Centralized Customer Decisioning IBM Software Thought Leadership White Paper July 2011 The case for Centralized Customer Decisioning A white paper written by James Taylor, Decision Management Solutions. This paper was produced in part

More information

People-Focused Marketing At The Speed Of Today s Connected Consumers Engage your Audience with Real-Time Context and Relevance

People-Focused Marketing At The Speed Of Today s Connected Consumers Engage your Audience with Real-Time Context and Relevance A Forrester Consulting Thought Leadership Paper Commissioned By Criteo February 2016 People-Focused Marketing At The Speed Of Today s Connected Consumers Engage your Audience with Real-Time Context and

More information

hybris Solution Brief Hybris Marketing Market to an Audience of One

hybris Solution Brief Hybris Marketing Market to an Audience of One hybris Solution Brief Hybris Marketing Market to an Audience of One People are intuitive. A shop owner can meet a customer and immediately pick up on explicit and implicit cues that signal intent: What

More information

Products CRM and Business Intelligence for DNA

Products CRM and Business Intelligence for DNA Products CRM and Business Intelligence for DNA Leverage Your Financial Institution s Rich, Robust Data to Analyze Performance and Build Stronger Accountholder Relationships Products Knowledge is power.

More information

Three proven methods to achieve a higher ROI from data mining

Three proven methods to achieve a higher ROI from data mining IBM SPSS Modeler Three proven methods to achieve a higher ROI from data mining Take your business results to the next level Highlights: Incorporate additional types of data in your predictive models By

More information

Solution Brief Efficient ecommerce Fraud Management for Acquirers

Solution Brief Efficient ecommerce Fraud Management for Acquirers Solution Brief Efficient ecommerce Fraud Management for Acquirers Table of Contents Introduction Sophisticated Fraud Detection and Chargeback Reduction Improved Compliance Posture Transparent User Experience

More information

White Paper. Real-time Customer Engagement and Big Data are Changing Marketing

White Paper. Real-time Customer Engagement and Big Data are Changing Marketing Real-time Customer Engagement and Big Data are Changing Marketing Real-time Customer Engagement and Big Data are Changing Marketing Marketing is rapidly approaching to what marketers have often dreamed

More information

Advertising Automation SOFTWARE OVERVIEW

Advertising Automation SOFTWARE OVERVIEW Advertising Automation SOFTWARE OVERVIEW Nanigans powers the world s most successful in-house advertising teams. Automate your customer acquisition and remarketing campaigns using Nanigans, with programmatic

More information

Harness the value of information throughout the enterprise. IBM InfoSphere Master Data Management Server. Overview

Harness the value of information throughout the enterprise. IBM InfoSphere Master Data Management Server. Overview IBM InfoSphere Master Data Management Server Overview Master data management (MDM) allows organizations to generate business value from their most important information. Managing master data, or key business

More information

Boost Profits with Better Marketing Analytics

Boost Profits with Better Marketing Analytics Boost Profits with Better Marketing Analytics Marketing Solutions for the Utilities Industry Publication Date: July, 2014 www.datamentors.com info@datamentors.com 01. Boost Profits with Better Marketing

More information

Enterprise Marketing Automation Platform

Enterprise Marketing Automation Platform Enterprise Marketing Automation Platform Marketing is undergoing a fundamental shift. Emerging channels such as email and mobile have created new and unique opportunities to reach a new generation of customers

More information

Accenture Interactive Joint Point of View with Adobe. Making it Relevant Optimizing the Digital Marketing Experience

Accenture Interactive Joint Point of View with Adobe. Making it Relevant Optimizing the Digital Marketing Experience Accenture Interactive Joint Point of View with Adobe Making it Relevant Optimizing the Digital Marketing Experience Making it Relevant Optimizing the Digital Marketing Experience Digital is no longer a

More information

Marketing Automation with Microsoft Dynamics

Marketing Automation with Microsoft Dynamics Marketing Automation with Microsoft Dynamics Deliver impactful marketing campaigns and consistent communications with Microsoft Dynamics CRM for Marketing Provide marketing professionals with robust data

More information

Technological Tools Trends:

Technological Tools Trends: Technological Tools Trends: Prediction Models, Business Intelligence, Big Data and Multichannel Communications James Grace, Contact Center Consultant What is Big Data? Tema según el cronograma What is

More information

Customer Segmentation and Profitability

Customer Segmentation and Profitability Customer Segmentation and Profitability Building Loyal, Profitable Customers S O L U T I O N P A P E R : FINANCIAL SERVICES SOLUTION PAPER: FINANCIAL SERVICES Customer Segmentation and Profitability Building

More information

IBM Master Data Management strategy

IBM Master Data Management strategy June 2008 IBM Master Data Management strategy Leveraging critical data to accomplish strategic business objectives Page 2 Contents 3 The IBM Master Data Management strategy 5 IBM InfoSphere MDM Server

More information

ORACLE SOCIAL MARKETING CLOUD SERVICE

ORACLE SOCIAL MARKETING CLOUD SERVICE ORACLE SOCIAL MARKETING CLOUD SERVICE KEY FEATURES Universal navigation between all social marketing functionality Single-platform management for Facebook, Google+, Twitter and other social communities

More information

Why data quality should be a central focus of your CRM initiative. An Experian Data Quality white paper

Why data quality should be a central focus of your CRM initiative. An Experian Data Quality white paper Why data quality should be a central focus of your CRM initiative An Experian Data Quality white paper CRMs, or Customer Relationship Management applications, are used to better manage a company s customers

More information

Transform how government engages with customers through digital experiences

Transform how government engages with customers through digital experiences Transform how government engages with customers through digital experiences The digital landscape is constantly evolving, and these changes offer agencies new ways to deliver services more cost-effectively,

More information

Automotive Services. Tools for dealers, lenders and industry service providers that drive profitable results in today s economy

Automotive Services. Tools for dealers, lenders and industry service providers that drive profitable results in today s economy CONSUMER INFORMATION SOLUTIONS Automotive Services Tools for dealers, lenders and industry service providers that drive profitable results in today s economy Reach the right prospects Automotive solutions

More information

AgilOne + Responsys. Personalizing and measuring your Responsys campaigns just got a whole lot easier.

AgilOne + Responsys. Personalizing and measuring your Responsys campaigns just got a whole lot easier. AgilOne + Responsys Personalizing and measuring your Responsys campaigns just got a whole lot easier. AgilOne s out-of-the-box bi-directional integration with Responsys combines comprehensive customer

More information

An Oracle White Paper October 2010. Siebel Financial Services Customer Relationship Management for Banking

An Oracle White Paper October 2010. Siebel Financial Services Customer Relationship Management for Banking An Oracle White Paper October 2010 Siebel Financial Services Customer Relationship Management for Banking Executive Overview Banks are in constant interaction with customers. A winning and proven strategy

More information

The SAS Transformation Project Deploying SAS Customer Intelligence for a Single View of the Customer

The SAS Transformation Project Deploying SAS Customer Intelligence for a Single View of the Customer Paper 3353-2015 The SAS Transformation Project Deploying SAS Customer Intelligence for a Single View of the Customer ABSTRACT Pallavi Tyagi, Jack Miller and Navneet Tuteja, Slalom Consulting. Building

More information

Agenda Overview for Digital Commerce, 2015

Agenda Overview for Digital Commerce, 2015 G00270685 Agenda Overview for Digital Commerce, 2015 Published: 18 December 2014 Analyst(s): Jennifer Polk Marketing is making a greater impact on, and taking more responsibility for, digital commerce.

More information

Solutions Overview. Relevant Messages. Platform The industry s most scalable, reliable and secure platform

Solutions Overview. Relevant Messages. Platform The industry s most scalable, reliable and secure platform Company Overview Experian CheetahMail is the trusted service provider of email marketing and customer intelligence technologies for top enterprises worldwide. With the industry's largest client services

More information

Digital Segmentation. Basic principles of effective customer segmentation

Digital Segmentation. Basic principles of effective customer segmentation Digital Segmentation Basic principles of effective customer segmentation October 2012 Introduction This paper is an introduction to customer segmentation. It goes through the basics of segmentation, explaining

More information

Agenda Overview for Multichannel Marketing, 2015

Agenda Overview for Multichannel Marketing, 2015 G00271717 Agenda Overview for Multichannel Marketing, 2015 Published: 19 December 2014 Analyst(s): Adam Sarner, Jennifer S. Beck Multichannel marketing is where content and context meet and where brand

More information

6 Steps to creating a Cross Channel Communications Roadmap

6 Steps to creating a Cross Channel Communications Roadmap 6 Steps to creating a Cross Channel Communications Roadmap Identifying the Road Ahead to Cross Channel Marketing Success Darcy Bevelacqua Darcy@Succcess-works.com 917 520-061 6 Steps to Creating a Successful

More information

Accenture Customer Engagement. A Comprehensive Digital Marketing Managed Service Built on Adobe Marketing Cloud

Accenture Customer Engagement. A Comprehensive Digital Marketing Managed Service Built on Adobe Marketing Cloud Accenture Customer Engagement A Comprehensive Digital Marketing Managed Service Built on Adobe Marketing Cloud Accenture Customer Engagement A Comprehensive Digital Marketing Managed Service Built on the

More information

White Paper. Transforming Big Data into Insight: Getting Past the Hyperbole

White Paper. Transforming Big Data into Insight: Getting Past the Hyperbole Transforming Big Data into Insight: Getting Past the Hyperbole Transforming Big Data into Insight: Getting Past the Hyperbole Introduction: Big Data, Roadmap to a Big Revenue Opportunity It doesn t matter

More information

The Connected RetAil Experience. Empowering Employees, Reinventing Customer Interactions

The Connected RetAil Experience. Empowering Employees, Reinventing Customer Interactions The Connected RetAil Experience Empowering Employees, Reinventing Customer Interactions Retail will change more over the next five years than the last 50 years. Source: Operating Seamlessly: Integrating

More information

Under the lens: Addressing business challenges with real-time analytics

Under the lens: Addressing business challenges with real-time analytics Under the lens: Addressing business challenges with real-time analytics TABLE OF CONTENTS: Summary...1 Industry trends for real-time analytics use...2 Market trends surrounding business intelligence...2

More information

Multi-channel Marketing

Multi-channel Marketing RIGHT TIME REVENUE OPTIMIZATION How To Get Started RIGHT TIME REVENUE OPTIMIZATION How To Get Started Summary: The Short List Here s our suggested short list from this paper: Multi-channel marketing is

More information

Customer Insight Appliance. Enabling retailers to understand and serve their customer

Customer Insight Appliance. Enabling retailers to understand and serve their customer Customer Insight Appliance Enabling retailers to understand and serve their customer Customer Insight Appliance Enabling retailers to understand and serve their customer. Technology has empowered today

More information

IBM Customer Experience Suite and Predictive Analytics

IBM Customer Experience Suite and Predictive Analytics IBM Customer Experience Suite and Predictive Analytics Introduction to the IBM Customer Experience Suite In order to help customers meet their exceptional web experience goals in the most efficient and

More information

Product. Credit Card Management Comprehensive, Online Credit Card Account Management

Product. Credit Card Management Comprehensive, Online Credit Card Account Management Product Credit Card Management Comprehensive, Online Credit Card Account Management Give cardholders a complete, real-time view of their credit card account information while reducing your total cost of

More information

Marketzone. campaigns that may or may not be working. Marketers today live in the world of the always-connected customer

Marketzone. campaigns that may or may not be working. Marketers today live in the world of the always-connected customer marketzone Marketers today live in the world of the always-connected customer... and cannot afford to waste dollars on campaigns that may or may not be working. Marketers today live in a fast-paced world

More information

Navitaire Loyalty System

Navitaire Loyalty System RESERVATIONS AND DISTRIBUTION SERVICES ANCILLARY REVENUE SERVICES REVENUE AND DECISION SUPPORT SERVICES Navitaire Loyalty System The only frequent traveler system fully integrated with New Skies Navitaire

More information

Successful marketing in today s challenging insurance environment. Acquire new customers. Postal databases

Successful marketing in today s challenging insurance environment. Acquire new customers. Postal databases CONSUMER INFORMATION SOLUTIONS Insurance Successful marketing in today s challenging insurance environment With more options available to your customers and more businesses competing for those customers,

More information

Optum TM Consumer Acquisition Platform. A Next-Generation Approach to Acquire, Retain and Engage Members.

Optum TM Consumer Acquisition Platform. A Next-Generation Approach to Acquire, Retain and Engage Members. Optum TM Consumer Acquisition Platform A Next-Generation Approach to Acquire, Retain and Engage Members. Challenge and opportunity have arrived at the same time for health plans. Millions of consumers

More information

IBM Tealeaf CX. A leading data capture for online Customer Behavior Analytics. Advantages. IBM Software Data Sheet

IBM Tealeaf CX. A leading data capture for online Customer Behavior Analytics. Advantages. IBM Software Data Sheet IBM Tealeaf CX A leading data capture for online Customer Behavior Analytics Advantages Passively captures network traffic without impacting site performance Provides breakthrough visibility into customer

More information

Experian Data. A simple insight into our solutions. Experian Data Quality Tools

Experian Data. A simple insight into our solutions. Experian Data Quality Tools Experian Data Quality Tools A simple insight into our solutions Experian Data Quality Tools Are you exploring your data effectively? Your data is only a valuable business asset if the information you collect,

More information

Company Category S2S Description

Company Category S2S Description LIVERAMP INTEGRATIONS Company Category S2S Description 24/7, Video 24/7 creates the technology tools for business advantage in the digital age, offering clients powerful and streamlined marketing solutions

More information

CONVIO LUMINATE Q&A. Summary: Luminate is comprised of two suites: What is new:

CONVIO LUMINATE Q&A. Summary: Luminate is comprised of two suites: What is new: CONVIO LUMINATE Q&A MEDIA FAQs Summary: Convio Luminate is Convio s new, cloud-based constituent engagement solution designed to support the next decade of growth for enterprise-level nonprofits. Convio

More information

Enterprise Marketing Platform

Enterprise Marketing Platform Enterprise Marketing Platform Marketing is undergoing a fundamental shift. Emerging technologies such as mobile and social computing have created new and unique opportunities to reach a new generation

More information

Optimize Omnichannel Engagement With Actionable Consumer Insights

Optimize Omnichannel Engagement With Actionable Consumer Insights Industry Study & Analysis by Exclusive Sponsor Table of Contents Introduction...3 Executive Summary...4 I.) Data, Predictive Analytics & Omnichannel Strategies...9 II.) Touch Points & Customer Identifiers...16

More information

Transforming Big Data Into Smart Advertising Insights. Lessons Learned from Performance Marketing about Tracking Digital Spend

Transforming Big Data Into Smart Advertising Insights. Lessons Learned from Performance Marketing about Tracking Digital Spend Transforming Big Data Into Smart Advertising Insights Lessons Learned from Performance Marketing about Tracking Digital Spend Transforming Big Data Into Smart Advertising Insights Lessons Learned from

More information

Customer contact solutions from Genesys and IBM: Improve your customers experience and reduce costs

Customer contact solutions from Genesys and IBM: Improve your customers experience and reduce costs Customer contact solutions from Genesys and IBM: Improve your customers experience and reduce costs Highlights Integrated contact centre solutions that help identify, acquire, develop and retain high

More information

68% Adobe is reinventing display retargeting. Adobe Systems Incorporated

68% Adobe is reinventing display retargeting. Adobe Systems Incorporated Adobe is reinventing display retargeting. Industry leader in creative and marketing software converts trial customers into Adobe Creative Cloud members 68% more efficiently using rich audience profiles

More information

Performance Direct Marketing

Performance Direct Marketing Performance Direct Marketing marketing data data services data analysis voice messaging 4575 Via Royale #201 Fort Myers, FL 33919 www.alescodata.com 800-701-6531 web based technologies Performance Direct

More information

www.callboxinc.com Manage leads. Monitor campaigns. Nurture relationships. Get your marketing running on all gears.

www.callboxinc.com Manage leads. Monitor campaigns. Nurture relationships. Get your marketing running on all gears. Manage leads. Monitor campaigns. Nurture relationships. Get your marketing running on all gears. Lead Management DataMiner Sales Campaigns Contact Info and History Lead Scoring Event Calendar Appointment

More information

Five predictive imperatives for maximizing customer value

Five predictive imperatives for maximizing customer value Five predictive imperatives for maximizing customer value Applying predictive analytics to enhance customer relationship management Contents: 1 Introduction 4 The five predictive imperatives 13 Products

More information

Small-business partnership overview and onboarding kit

Small-business partnership overview and onboarding kit Small-business partnership overview and onboarding kit Partner with Experian to enhance your revenue by helping your small-business clients find and acquire more customers By partnering with Experian,

More information

Yes Lifecycle Marketing A Holistic Approach to Marketing

Yes Lifecycle Marketing A Holistic Approach to Marketing Yes Lifecycle Marketing A Holistic Approach to Marketing In the age of the customer-managed relationship, marketers must deliver relevant, targeted communication strategies to their customers at scale

More information

AMDOCS CRM FOR FINANCIAL SERVICES INSTITUTIONS

AMDOCS CRM FOR FINANCIAL SERVICES INSTITUTIONS AMDOCS CRM FOR FINANCIAL SERVICES INSTITUTIONS THE NEED FOR CRM EXCELLENCE In today s highly competitive and challenging environment, financial services institutions can no longer base their strategy primarily

More information

Why Traditional ESPs Aren t Cutting It for Email Marketers Results of an Adobe Study Conducted Across DMA Members

Why Traditional ESPs Aren t Cutting It for Email Marketers Results of an Adobe Study Conducted Across DMA Members Why Traditional ESPs Aren t Cutting It for Email Marketers Results of an Adobe Study Conducted Across DMA Members Why Traditional ESPs Aren t Cutting It for Email Marketers Table of contents 3 Email marketing

More information

IBM Tealeaf CX. A leading information source for online Customer Experience Management. Highlights

IBM Tealeaf CX. A leading information source for online Customer Experience Management. Highlights IBM Tealeaf CX A leading information source for online Customer Experience Management Highlights Passively captures network traffic without impacting site performance. Provides breakthrough visibility

More information

The dark side of deliverability -

The dark side of deliverability - The dark side of deliverability - email marketing benchmarks An Experian Data Quality white paper Email remains the number one communication channel for marketers. However, organizations face many issues

More information

Effective Segmentation. Six steps to effective segmentation

Effective Segmentation. Six steps to effective segmentation Effective Segmentation Six steps to effective segmentation Segmentation is a powerful tool to help achieve your business strategy and drive higher value to your brand. Sure, I hear you say, we all know

More information

Best practice customer acquisition strategies

Best practice customer acquisition strategies Best practice customer acquisition strategies www.decisioningvision.com Introduction The acquisition of customers is vital in order for organisations to grow their business, but organisations must ensure

More information

HCL Member Experience Management

HCL Member Experience Management HCL Member Experience Management Author: Ajit Sahai Saxena ADDITIONAL INPUTS: RAM ANANTHASUBRAMONY, HEALTHCARE (PAYER) PRACTICE whitepaper dec 2013 MEMBER EXPERIENCE MANAGEMENT STRATEGIZE AND IMPLEMENT

More information

Data as a Service for Sales Better Data, Better Sales

Data as a Service for Sales Better Data, Better Sales Data as a Service for Sales Better Data, Better Sales Copyright 2015 Oracle Corporation. All Rights Reserved. The big deal with DaaS for Sales: What At the heart of a sales organization is customer You

More information

Welcome emails Best practices guide

Welcome emails Best practices guide Welcome emails Best practices guide What is a welcome email? Welcome emails are your chance to make a first impression. And, like a first impression, you only get one shot to delight and enchant your customer

More information

Generating Leads through Precision Marketing

Generating Leads through Precision Marketing Generating Leads through Precision Marketing A qualitative study on how commercial real estate brokers can generate leads through precision marketing. Commercial Real Estate Marketing is Transforming How

More information