Canadian Newcomer Settlement Guide to Ontario

Transcription

1 Settlement services listed in this directory may include translation and/or interpretation, orientation, housing and/or legal information or health services and/or information. Many organizations listed in the directory can provide newcomers with referrals to economic, social, health, cultural, educational and recreational services; tips on banking, shopping, managing a household and other everyday tasks; interpreters or translators; non-therapeutic counseling, and many more. All the organizations provide services in English; we include a list of other languages when available. The directory also includes specialized services for seniors, youth and women. Citizenship and Immigration Canada provides help to newcomers through the Immigrant Settlement and Adaptation Program (ISAP). The government of Ontario offers aid to immigrants with the Newcomer Settlement Program (NSP). Because any organization can have several locations, please be advised that some services in our directory may not be available at all locations. Please call them in advance to make sure they offer the service you are looking for. Canadian Newcomer Settlement Guide to Ontario

2 SETTLEMENT 519 Church Street Community Centre 519 Church St. Toronto Toronto General information. Counseling. Support groups and counselling for all groups, especially gay, lesbian and transsexual immigrants and Toronto refugees. Anti-poverty and homelessness programs. Children and parenting programs. Among Friends Refugee Peer Support Group for LGBT refugees. Referrals. Abrigo Centre 900 Dufferin St. #104 Toronto General information. Counseling. Housing information. Housing services. Health information. Health services. Programs for youth. Information and counseling for Women; Abuse and Violence Against Women program. Youth and family counseling Parenting groups. Referrals. Services also in Portuguese. ACCES Employment 489 College St. #100 Toronto General information. Resource centre (computers, fax and so on). Staff speak a variety of languages. 1> 2100 Ellesmere Rd. #250, Scarborough, > 1500 Don Mills Rd. #701, Access Alliance Multicultural Health and Community Services 340 College St. # 500 Toronto General information. Host program. Counseling. Housing information. Health information. Health services. Programs for youth. Programs for refugees. Women Programs for Newcomers. Nutrition Programs for Newcomers LGBTQ. Services for Newcomers Adults. Health Education Workshops for Newcomers. Resource centre (computers, fax and so on). Access Alliance provides services in more than 60 languages through our Interpretation Services. OTHER LOCATION 1> 761 Jane St. 2 Fl, Toronto 2> 3079 Danforth Ave., Toronto ACSA 4155 Sheppard Ave. E. #100 Agincourt com General information. Counseling. Housing information. Health information. Legal information. Legal services. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Referrals. 1> 331 Glendower Circuit #6, Scarborough, > 160 Chester Le Blvd. #142, Scarborough, > 880 Ellesmere Rd. #N204, Scarborough, > 1911 Kennedy Rd., Scarborough, Adam House 430 Gladstone Ave. Toronto Programs for refugees. Temporary accommodation and settlement services for newly arrived refugee claimants. Provide many services and referrals for Adam House residents, and former residents only. 2 Afghan Association of Ontario 100 Tempo Ave #305 Toronto African Training and Employment Centre of Toronto 1440 Bathurst St. #110 Toronto wwww.atec-inc.ca Albanian Canadian Association Kosova 3416 Dundas St. W. #202 Toronto thealbanian.ca Canadian Newcomer Settlement Guide to Ontario 2011 Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Referrals. We have services in Dari, Pushto, English, Farsi, Mandarin and Cantonese. OTHER LOCATION 4040 Lawrence Ave E. (The Store Front) Translation and/or interpretation. Counseling. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Housing services. Legal information. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Immigration and Settlement Services. Referrals. Albanian language.

3 Albion Neighbourhood Services, Newcomer Resource Centre 2687 Kipling Ave. (Rowntree Gates Plaza) #16 Toronto Housing services. Health information. Legal information. Financial education. Programs for youth. Newcomer In depth Needs Assessment. Information and Referrals. Newcomer Networking Club. Resource Centre. Services available in many languages at the various locations. Boy s and Girl s Club - Summer Camp, After School Programs and Scholarship Opportunities Access - Income Tax Clinic, Form Filling, Mediation and Advocacy, Commissioner of Oaths, Voice Mail Project, PAID Project Housing - Rent Bank, Assistance with Utilities, Landlord and Tenant Mediation, Housing Listings and Applications 1> Administration:86 Guided Court, Toronto, > Access-Housing:1530 Albion Rd. #205, Toronto > Albion Boy s and Girl s Club: 2687 Kipling Ave. t#15, Toronto, > Housing South Office: 185 Fifth St., Toronto, > Housing Mobile Outreach: SETTLEMENT Armenian Family Support Services 920 Progress Ave. Toronto General information. Translation and/or interpretation. Housing information. Health information. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Referrals. Services also in Armenian, French, Arabic, and Russian. AWIC Community and Social Services 3030 Don Mills Rd. Peanut Plaza, Lower Level North York Housing services. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Programs for women and their families. Tax clinics. Information sessions on the Canadian education system. Resource centre (computers, fax and so on). Referrals. Food bank on premises in partnership with second harves. After school programs for children. Volunteer opportunities for newcomers and youth. Inter-generational heritage art program. AYCE 505 Consumers Rd. #102 North York Black Creek Community Health Centre 2202 Jane St. #5 Toronto General information. Host program. Counseling. Housing information. Health information. Legal information. Financial education. Programs for youth. Citizenship program. Resource centre (computers, fax and so on). Transportation help. Referrals. Services also in Tamil, Swahili, Somali, Russian, and Spanish. General information. Translation and/or interpretation. Counseling. Health information. Health services. Programs for youth. Programs for seniors. Diabetes education program Early years program. Bloor Information and Lifeskills Centre 672 Dupont St. #314 Toronto Health information. Financial education. Programs for refugees. Referrals. Services available in Albanian, Bengali, Cantonese, English, Hindi, Mandarin, Punjabi, Spanish and Urdu. Circle of Friends Program for isolated/low income Spanish community members. Women Abuse Program, for women at risk or victims of violence in their relationships (provided in Bengali, Urdu, Hindi, Punjabi and Spanish.) Canadian Centre for Victims of Torture 194 Jarvis St. 2nd Fl. Toronto Housing information. Housing services. Health information. Health services. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Volunteer opportunities. Public education. Daycare. Referrals. Services available in 12 languages. OTHER LOCATION 2425 Eglinton Ave. E., #220 Scarborough, Canadian Centre for Women s Education and Development 2296 Eglinton Ave. E. #4 Scarborough Canadian Youth Business Foundation 100 Adelaide St. W. #1410 Toronto General information. Counseling. Health information. Health services. Programs for youth. Cultural programs. Support and outreach to women Information on domestic violence Individual or group workshops Seminars. Financial education. Programs for youth. Services also in French. Canadian Newcomer Settlement Guide to Ontario

4 SETTLEMENT Catholic Crosscultural Services 55 Town Centre Court # 401 Scarborough Housing information. Housing services. Health information. Legal information. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Services are provided in Scarborough schools (i.e. SWIS), libraries (i.e. LSP), community centres, kiosks (shopping mall) etc. Free Commissioner of Oath Services. Programs: In Scarborough, Settlement Integration Place (SIP) - individual case-based counselling and self serve Settlement Resource Centre. NOW (Newcomer Orientation Week) and WIN (Welcome and Information for Newcomers) in schools. Services available in many languages such as Arabic, Bengali, Cantonese, Croatian, Farsi, Hindi, Hungarian, Korean, Mandarin, Pashtu, Polish, Punjabi, Romanian, Russian, Serbian, Sinhali, Spanish, Swahili, Tagalog, Turkish, Urud. Resource centre (computers, fax and so on). Referrals. Refugee Sponsorship Training Program (RSTP). 1> 2425 Eglinton Ave. E. #202, Scarborough 2> 3227 Eglinton Ave. E. #135, Scarborough 3> 1200 Markham Rd. #503, Scarborough 4> Cedarbrae Mall Lawrence Ave E. #CB-K74, Scarborough Cecil Community Centre 58 Cecil St. Toronto General information. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Centre for Education and Training Don Mills Employment Services: 1090 Don Mills Rd. #406 Toronto General employment information. Orientation. Referrals. Career assessment. Career planning. Workshops (Job search workshops). Résumé. Cover letter building assistance. Job interview preparation. Networking opportunities. Soft skills training. Canadian labour market preparation. Employer postings. Resource centre (computers, fax and so on). Referrals. Staff at Newcomer Information Centres and some other programs in Peel and Halton speak many languages. Childminding (with parent on-site) available at Malton and Oakville locations. Employment services at most locations are available to the general public. OTHER LOCATION 595 Parliament St. Main Fl., Toronto, Housing information. Programs for youth. Programs for refugees. Settlement and Education Partnerships in Toronto (SEPT). Newcomers Orientation Week (NOW). Welcome and Information for Newcomers (WIN). Services also in French, Mandarin, Cantonese, Hindi, Punjabi, Urdu, Tamil. Daycare only for Linc classes. TTC Tickets will be provided to some eligible participants. 1> CICS Woodside Square LINC Centre 1571 Sandhurst Circle # > CICS Toronto Office: 58 Cecil St. Toronto, > Toronto Integrated Service Centre: 3850 Finch Ave. E. #403, Toronto, > 4002 Sheppard Ave. E. #501 Scarborough, > 2975 Don Mills Rd. W. 2/F, Toronto, Centre for Information and Community Services of Ontario (CICS) 2330 Midland Ave. Toronto Chinese Family Services of Ontario 3330 Midland Ave. #229 Scarborough Chinese Professionals Association of Canada (CPAC) 4150 Finch Ave. E. Scarborough Christie Ossington Neighbourhood Centre 854 Bloor St. W. Toronto Christie Refugee Welcome Centre 43 Christie St. Toronto Health information. Legal information. Resource centre (computers, fax and so on). Referrals. Services in other languages Chinese (Mandarin, Cantonese, Taiwanese, Shanghainese, Fujinese). General information. Counseling. Cultural programs. General information. Housing information. Health information. Legal information. Programs for youth. Programs for seniors. Programs for refugees. Services also in Spanish, Russian, Polish, Creole, Ukrainian. Laundry available. General information. Counseling. Housing services. Health information. Legal information. Programs for refugees. 4 Canadian Newcomer Settlement Guide to Ontario 2011

5 Community Action Resource Centre 2562 Eglinton Ave. W. #101 Toronto Community MicroSkills Development Centre Head Office 1 Vulcan St. Etobicoke Health information. Legal information. Referrals. Community Support Services Community Development Children s After School and Summer Camp. 1> 1652 Keele St., Toronto 2> Head office 1884 Davenport Rd. #1 Toronto, (see separate record) Housing information. Health information. Legal information. Financial Education. Programs for youth. Programs for refugees. Daycare (only at Lakeshore). Resource centre (computers, fax and so on). Transportation help. Referrals. Toastmasters Club. Lunch and Learn. Homework Clubs Leadership development. Services in other languages according to locations. 1> Lakeshore: 140 Islington Ave., Etobicoke 2> Youth Centre: 235 Dixon Rd. #12 and #106, Etobicoke, 3> Women s Technology and Business Centre: 7 Vulcan St., Etobicoke 4> MicroSkills East: 200 Consumers Rd., 4th and 9th Fl., North York SETTLEMENT COSTI Settlement Services 700 Caledonia Rd. Toronto Translation and/or interpretation. Host program. Counseling. Housing information. Housing services. Health information. Health services. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Health and recreation program Mental Health information and services Workshop on financial literacy Assistance to refugees Legal services and counseling by inviting a lawyer. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. 26 languages. Program for people with gambling problem. Case Management Life Skills Program 1> COSTI Reception Centre: 100 Lippincott St., Toronto, > Corvetti Education Centre: 760 College St. Toronto, > Family and Mental Health Services (Sheridan Mall): 1700 Wilson Ave. #105, Toronto, > COSTI Immigrant Services (North York Centre): 1700 Wilson Ave. #114, Toronto, Covenant House 20 Gerrad St. E. Toronto General information. Counseling. Housing information. Housing services. Health information. Health services. Legal information. Financial education. Programs for youth. 24/7 crisis care Support services for homeless youth Runaway Prevention & Awareness Programs On-site Health care Community support Life skills program. Resource centre (computers, fax and so on). Referrals. Dropping centre for youth On-site High school. Cross Edge Community Network 2638 Eglinton Ave. W. #202 Toronto Housing services. Legal information. Legal services. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Referrals. CUIAS Immigrant Services 2383 Bloor St. W. 2nd Fl. Toronto Health information. Legal information. Financial education. Programs for youth. Programs for refugees. Citizenship program. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services in French, Ukrainian, Russian, Romanian, Moldovan, Polish. OTHER LOCATION North York Branch (Ukrainian Credit Union): 5799 Yonge St., Main Floor, Toronto, CultureLink 2340 Dundas St. W. #301 Toronto Davenport Perth Neighbourhood Community Centre 1900 Davenport Rd. Toronto General information. Host program. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Settlement Workers in School Program (Partnership with the School Boards in Toronto). Settlement Workers in Library Program (Partnership with Toronto Public Library). Resource centre (computers, fax and so on). Housing information. Housing services. Health information. Health services. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Canadian Newcomer Settlement Guide to Ontario

6 SETTLEMENT Delta Family Resource Centre 2721 Jane St. #14 Toronto Housing services. Health information. Legal information. Family resource Centre ISAP Childminding Monitoring and Advisory Support Volunteers opportunities. Resource centre (computers, fax and so on). Daycare. Referrals. 1> 2990 Islington Ave., Toronto, > Finch Ave. W., Toronto, > 1430 Sheppard Ave. W., Toronto, East Metro Youth Services 1200 Markham Rd. #200 Scarborough General information. Host program. Counseling. Health information. Programs for youth. Mental health services: individual and family therapy, day treatment and residential programs for youth and volunteer programs. East Scarborough Storeferont 4040 Lawrence Ave. E. Scarborough General information. Counseling. Housing information. Housing services. Health information. Health services. Legal information. Legal services. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Resource centre (computers, fax and so on). Referrals. Services in many languages, such as Arabic, Farsi, Tamil, and Kurdish. Income tax clinic. ID clinic. Elspeth Heyworth Centre for Women 1280 Fich Ave. W. #301 Toronto Housing services. Financial education. Programs for seniors. Citizenship program. Cultural programs. NSP. Referrals. Services also in Urdu, Punjabi, Hindi, Russian. Yoga classes. Provide TTC tickets for people who are in need. Enhanced Language Training (ELT) for Financial Services 515 Consumers Rd. #103 Toronto Host program. Financial education. Programs for refugees. Citizenship program. Resource centre (computers, fax and so on). Transportation help. Referrals. Enhanced Language Training for Employment - Toronto District School Board 170 Sheppard Ave. E. #200 Toronto General information. Legal information. Financial education. Transportation help. Referrals. Ethiopian Association in GTA and Surrounding Regions 2064 Danforth Ave. Toronto Housing information. Housing services. Health information. Legal information. Financial education. Programs for seniors. Programs for refugees. Cultural programs. Community Development and Initiative. HIV prevent program. Outreach and Entertainment for senior. Resource centre (computers, fax and so on). Referrals. Services in 8 languages. Transportation help only for seniors in the programs. Daycare only for LINC program. Ethiopian Canadian Day (cultural event). OTHER LOCATION 1227A Bloor St. W., Toronto, Flemingdon Neighbourhood Services 10 Gateway Blvd. #104 Toronto General information. Resource centre (computers, fax and so on). Referrals. Settlement Services offered in English, Hindi, Nepali, Tibetan, Urdu, Punjabi (staff speaks more than 18 diferent languages) Housing Program. Violence Against Women s Program. Volunteer Program. Youth Program. Outreach to the community. Children s activities, including Reading Circles and Homework Clubs. Early Years Drop-In program. Income tax clinics. George Brown College PO BOX 1015 Station B Toronto Housing information. Health information. Programs for youth. Legal Assistance. Resource centre (computers, fax and so on). Library. 6 Canadian Newcomer Settlement Guide to Ontario 2011

7 Griffin Centre Mental Health Services 22 Silverview Dr. North York General information. Translation and/or interpretation.. Counseling. Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for refugees. Cultural programs. ReachOUT Newcomer Network at the Griffin Centre for youth. Weekly basketball, volleyball and badminton tournaments for newcomer youth. Drop-in groups where newcomer youth can meet new friends. Peer leadership programs. Hip hop dance classes. Transportation help. Referrals. Services in many languages, such as Cantonese, Farsi, Greek, Italian, Jamaican, Korean, Polish, Somali, Spanish, Swahili, Tagalog, Tamil, Vietnamese, Arabic, Hebrew, Ibo, Mandarin, Portuguese, Romanian, Turkish. OTHER LOCATION Griffin Centre s Y-CONNECT Office: 10 San Romanoway #12, Toronto, Health information. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Immigration lawyer Community Centre. Referrals. Volunteer opportunities. Computer classes for senior. Legal clinic for immigrant. SETTLEMENT Hispanic Community Centre for the Ciy of York 1652 Keele St. Toronto Housing Help Association of Ontario (HHAO) 947 Queen St. East Toronto Iranian Community Association of Ontario 5330 Yonge St. #205 North York Housing information. Housing services. Cultural programs. Form filling Volunteer opportunities. Resource centre (computers, fax and so on). Referrals. Services in Farsi. Canadian Newcomer Settlement Guide to Ontario

8 SETTLEMENT Jamaican Canadian Association 995 Arrow Rd. Ext. 247 Toronto Jewish Family and Child Service of Greater Toronto 4600 Bathurst St. Toronto General Information. Counseling. Advocacy. Housing Information. Legal Assistance. Resource Center. Form-filling. Services also available in Twi, Arabic and Italian. See employment Service section for employment information. General information. Translation and/or interpretation. Counseling. SWIS (Settlement Workers in Schools). SEPT Settlement and Education Partnership in Schools. 1> 196 Keewatin Ave., Toronto 2> 750 Spadina Ave., Toronto 3> 1 Promenade Circle, #313, Thornhill JIAS (Jewish Immigrant Aid Services) Toronto 4600 Bathurst St. #325 Toronto Health information. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Daycare. Transportation help. Referrals. Daycare is offered in both LINC School locations (15 Hove St. Toronto, and 1520 Steeles Ave. W. Vaughan). OTHER LOCATION York Region Office: 9200 Bathurst St. #7 Vaughan, General information. Local Immigration Partnership (LIP). Resource centre (computers, fax and so on). Referrals. 1> 41 Chauncey Ave., Etobicoke 2> 2930 Lake Shore Blvd. E., Etobicoke JobStart 219 Dufferin St. #1C Toronto Kababayan Community Centre Multicultural Services 1313 Queen St. W. #133 Toronto Programs for youth. Programs for seniors. Referals. Resource centre (computers, fax and so on). Services in Tagalog, Hindi, Nepali and Urdu. 8 Canadian Newcomer Settlement Guide to Ontario 2011

9 SETTLEMENT Canadian Newcomer Settlement Guide to Ontario

10 SETTLEMENT KCWA Family and Social Services 27 Madison Ave. Toronto Mennonite New life Centre of Toronto 1774 Queen St. E. Toronto Housing information. Housing services. Health information. Health services. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Referrals. Services in Korean. Computer education program. General information: Settlement Counseling, Immigration, Mental Health Programs, Employment Supports, Bridge Training for Mental Health Professionals, Youth & Seniors Groups, Civic Participation Initiatives, Citizenship Classes, Translation and/or interpretation in Spanish/English. Services also in other languages (English, Mandarin, Spanish and French). 1> 2600 Birchmount Rd., Scarborough > 2737 Keele St. E. #9, North York, Housing information. Housing services. Health information. Health services. Legal information. Legal services. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Referrals. Services in Somali, Swahili, Arabic, Italian. Midaynta Community Services 1992 Yonge St. #203 Toronto NAIFA 60 Wellesley St Toronto Neighbourhood Link Support Services 3036 Danforth Ave. Toronto Newcomer Services for Adults 31 Tapscott Rd. (Malvern Town Centre) #T-81 Scarborough General information. Counseling. Legal information. Legal services. Programs for youth. Programs for refugees. Citizenship program. Cultural programs. Referrals. General information. Host program. Counseling. Housing information. Housing services. Health information. Health services. Programs for youth. Programs for seniors. Programs for refugees. Resource centre (computers, fax and so on). OTHER LOCATION 2494 Danforth Ave., Toronto. General information. Translation and/or interpretation. Housing information. Health information. Legal information. Citizenship program. Cultural programs. Childminding Services (Ellesmere location only). Referrals. Off-site itinerant services. OTHER LOCATION 2870 Ellesmere Rd., Scarborough Newcomer Services for Youth 31 Tapsoctt Rd. #81 Scarborough General information. Translation and/or interpretation. Housing information. Housing services. Health information. Programs for youth.citizenship program. Cultural programs. Mentorship. Volunteer opportunities. Recreational activities and sports. Homework Club and Academic Tutoring. Resource centre (computers, fax and so on). Referrals. 1> 4383 Kingston Rd., Scarborough, > 1758 Weston Rd. Toronto, > 3424 Weston Rd., North York, Health information. Legal information. Programs for seniors. Resource centre (computers, fax and so on). Services in Bahasa (Malaysian), Bosnian, English, French, German, Hindi, Italian, Japanese, Mandarin, Portuguese, Russian, Serbian, Spanish, Ukrainian, Urdu. Newcomer Women s Network Program - peer support, drop-in, childminding available Saturday s only. OTHER LOCATION 705 Danforth Ave, Toronto Newcomer Women s Services Toronto 745 Danforth Ave. Toronto Newcomers Centre-Agincourt Community Services Association 1911 Kennedy Rd. # 105 Toronto com Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Citizenship workshop. Resource centre (computers, fax and so on). Transportation help. Referrals. Services in Tagalog, Urdu, Hindi, Gujarati, Tamil, Sinhala, Bengali. Computer lessons. 1> Main Office: 4155 Sheppard Ave. E., Toronto 2> ACSA- Child & Family Centre: 4139 Sheppard Ave. E., Toronto 3> ANC Dorset Park: 880 Ellesmere Rd. #204, Toronto 4> Chester Le Community Corner: 160 Chester Le Blvd. # 142, Toronto 5> ANC Steeles L amoreaux: 331 Glendower Circuit #6, Toronto. 10 Canadian Newcomer Settlement Guide to Ontario 2011

11 North York Community House 700 Lawrence Ave. W. #226 Toronto Housing information. Legal information. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Community Kitchen, Cook & Talk programs. Women s Circles, Parenting and Peer Nutrition groups. Get! Moving Senior s Gentle Exercise. After-School program. Newcomer Connections Program. Volunteer opportunities. Mobile Youth Settlement Program. Early Years Drop-In Program. Transportation help. Referrals. Services in Tamil, Spanish, Punjabi, Hindi, Urdu, Arabic, Gujarati, Swahili, Turkish, Filipino, Vietnamese, Bengali, Dari, Farsi, Pashto, Somali, Italian, Mandarin, Russian, Romanian. SETTLEMENT OTHER LOCATION 638 Sheppard Ave. W. #200, Toronto Northwood Neighbourhood Services 2625 Weston Rd. Bldg D, 2nd Fl., #27 Toronto Oasis Dufferin Community Centre 1219 Dufferin St. Toronto On-Track Career and Employment Services 1371 Neilson Rd. #113 Toronto get-on-track.net Operation Springboard 2 Carlton St. #800 Toronto General information. Translation and/or interpretation. Counseling. Housing information. Housing services. Health information. Health services. Programs for seniors. Citizenship program. Resource centre (computers, fax and so on). Referrals. Services in Arabic, Somali, Swahili, Persian, Spanish, Italian, Farsi, Hindi, Albanian, Chinese, Vietnamese, Amharic. Kids place. Counseling. Programs for seniors. Oasis Life Groups - emotional and spiritual support. Referrals. Emergency Food Bank. General information. Resource centre (computers, fax and so on). Referrals. Counseling. Legal information. Legal services. The Attendance Program. Youth Court Action Planning Program. Community Justice Worker Programs. Court Diversion. Referrals. Parkdale Community Health Centre 1229 Queen St. W. Toronto Housing information. Housing services. Health information. Health services. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Daycare. Transportation help. General information. Translation and/or interpretation. Counseling. Housing information. Housing services. Health information. Health services. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource Center. Daycare. Referrals. Parkdale Intercultural Association 1257 Queen St. W. Toronto OTHER LOCATION 1205 Queen St W. #5, Toronto, People and Organizations in North Toronto(POINT) 200 Eglinton Ave. W. 1st Fl Toronto General information. Host program. Counseling. Housing information. Housing services. Health information. Legal information. Programs for youth. Resource centre (computers, fax and so on). Referrals. Polycultural Immigrant and Community Services 3363 Bloor St. W. Toronto Housing information. Health information. Legal information. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services in French, Arabic, Chinese, Dari, Farsi, Hindi, Korean, Polish, Punjabi, Pushtu, Russian, Romanian, Serbian, Spanish, Swahili, Tagalog, Ukrainian, Urdu. Support Groups for Russian and Polish speaking women. Family Support Program in Toronto. Problem gambling services for Polish and Russian speaking communities. 1> 3174 Eglinton Ave. E., Scarborough, > 3660-A Midland Avenue, Scarborough, > 15 Roncesvalles Ave. #202, Toronto, > 3107 Bloor St. W., Etobicoke, Canadian Newcomer Settlement Guide to Ontario

12 SETTLEMENT Progress Career Planning Institute 1200 Markham Rd. #400 Scarborough pcpi.ca Quaker Committee for Refugees 60 Lowther Ave. Toronto Refugee and Immigrants Information Centre Toronto 560 Parliament St. 2nd Fl. Toronto General information. Capacity Building Research Settlement Research. Resource centre (computers, fax and so on). Referrals. Programs for youth. Programs for refugees. Cultural programs. Committee s summer camp. Recreation activity for children. Assistance in filling administrative forms. Housing services. Health information. Health services. Legal information. Legal services. Programs for refugees. Cultural programs. Referrals. Services in Sinhalese, Arabic. Rexdale Women s Centre 23 Westmore Dr. # 400 Etobicoke General information. Host program. Counseling. Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Programs for Children (2-12 yrs). Parenting Programs. Violence Prevention/Crisis Intervention Programs. Resource centre (computers, fax and so on). Transportation help. Referrals. Services in Arabic, Assyrian, Bosnian, Croatian, Dari, Farsi, Gujarati, Hindi, Mandarin, Pashto, Punjabi, Serbian, Somali, Spanish, Tamil, Urdu, West Indian Dialect, among others. Community Capacity Building B. Volunteer Opportunities. OTHER LOCATION 1625 Albion Rd. #203, Etobicoke / 925 Albion Rd. Suite #207 Etobicoke Riverdale Immigrant Women s Centre 1326 Gerrard St. E. Toronto Legal information. Legal services. Cultural programs. Youth counselors. Resource centre (computers, fax and so on). Transportation help. Referrals. Services in Arabic, Persian, Urdu, Tamil, Swahili, Turkish, Hindi, French, Farsi, Cantonese, Bengali, Mandarin, Marathi, Punjabi, Spanish, Gujarati, Hunan. Anti-violence assistance for Women and Children. Salvation Army 160 Jarvis St. Toronto General information. Counseling. Housing information. Programs for refugees. Cultural programs. Referrals. Services in Spanish, Portuguese, French. OTHER LOCATION The Salvation Army Canada and Bermuda Territorial Headquarters: 2 Overlea Blvd., Toronto, Scarborough Centre for Employment Accessibility (TDSB) 3478 Lawrence Ave. E. #C006 Scarborough General information. Resource centre (computers, fax and so on). Settlement Assistance and Family Support Services 1200 Markham Rd. #214 Scarborough Health information. Legal information. Programs for seniors. Programs for refugees. Citizenship program. Occasional Child Care (OCC). Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services in Bengali, Hindi, Punjabi, Urdu, Gujarati, Tamil, Farsi, Dari, Cantonese/Mandarin and Spanish/French. Violence Against Women & Children. Supportive Counselling for Victims of Domestic Abuse. Supportive Counselling for Isolated Afgahani Senior Women. Volunteer Development Program. Silayan Community Centre 240 Wellesley St. E. Sub-basement Level 2 Toronto General information. Housing information. Health information. Legal information. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Volunteer opportunities. Resource centre (computers, fax and so on). Referrals. Services in Nepalese, Korean and Tagalog (all informal, not a program). Origami workshops. Skills for Change 791 St. Clair Ave. W. Toronto General information. Counseling. Housing information. Health information. Legal information. Programs for refugees. Settlement Mentoring Settlement Information Sessions and Workshops. Resource centre (computers, fax and so on). Referrals. Daycare and Transportation help only offered to LINC and JSW clients. Computer Training. 1> 900 Dufferin St. #3, Toronto, > 10 Gateway Blvd. #105, Toronto, Tel: Canadian Newcomer Settlement Guide to Ontario 2011

13 Somali Immigrant AID Organization in Toronto 1778 Weston Rd. #105 Toronto South Asian Family Support Services 1200 Markham Rd. #214 Toronto Housing services. Health information. Health services. Legal information. Legal services. Programs for youth. Programs for seniors. Programs for refugees. Daycare. Transportation help. Referrals. Somali. Housing services. Health information. Health services. Programs for seniors. Resource centre (computers, fax and so on). Daycare. Referrals. Services in Hindi, Urdu, Punjabi, Bengali, Gujarati, Dari, farsi, Tamil, Cantonese, Mandarin, Spanish and French. 1> Morningside Centre: 1154 Morningside Ave. E. #206, Scarborough, > Finch Centre: 5637 Finch Ave. E. #8, Scarborough, > Lawrence Centre: 4352 Kingston Rd. 2nd Fl., Scarborough, SETTLEMENT South Asian Women s Centre 800 Lansdowne Ave. #1 Toronto sawc.org Translation and/or interpretation. Counseling. Housing information. Health information. Legal information. Legal services. Programs for youth. Programs for seniors. Cultural programs. Client accompaniment. Group activities. Resource centre (computers, fax and so on). Transportation help. Referrals. Services in south Asian languages (Tamil, SInhalese,malay, Bengali, Urdu, Hindi, Punjabi, Tibetan, Nepalese, Telugu, Gujarathi, Assamese, Kanarese). Volunteer Training Program. Tax clinc. Legal clinic once a week. Help with women facing domestic violence and abuse. OTHER LOCATION 1> 4040 Lawrence Ave. E., Scarborough 2> 1371 Neilson Rd. #219 Tamil Eelam Society of Canada (TESOC Multicultural Settlement Services) 1160 Birchmount Rd. #1A Scarborough Housing services. Health information. Programs for youth. Programs for seniors. Referrals. OTHER LOCATION 685 Lansdowne Ave., Toronto The Centre for Spanish Speaking Peoples 2141 Jane St. 2nd Fl Toronto Housing services. Health information. Health services. Legal information. Legal services. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Referrals. OTHER LOCATION 40 Wellesley St.E. 4th Fl., Toronto The Cross-Cultural Community Services Association (TCCSA) 310 Spadina Ave. #301 Toronto General information. Translation and/or interpretation. Counseling. Legal information. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Legal consultation by volunteer lawyers Scheduled outreach service by Service Canada. Resource centre (computers, fax and so on). Referrals. English Mandarin Cantonese Japanese. Community Developement. Saturday Chinese School for Children. Ontario Early Years Centre. Parenting Support. Group Interest Classes. Scarborough Centre: 325 Bamburgh Circle #A107, Toronto, The Learning Enrichment Foundation 116 Industry St.Toronto Housing information. Financial education. Programs for youth. Cultural programs. Advocacy. Information Sessions and Workshops. Youth Host program. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. The Women s Centre 1515 Rebecca St. (Hopedale Mall) # 229 Oakville Legal information. Programs for seniors. Cultural programs. Culturally based, one-to-one peer counselling in your own language for women experiencing abuse, grief, loss, or self-esteem issues. Counselling by phone or in person. Free service. Counselling services offered in Spanish, Urdu, Hindi, Tamil, Punjabi, Lithuanian and Arabic. Please call for an appointment. Referrals. Crisis and Violence Intervention. Peer Counselling and Support Groups. Workshops and Educational Courses. Counselling Family. Legal Clinic. Income Tax Assistance. Resource Library. Canadian Newcomer Settlement Guide to Ontario

14 SETTLEMENT Thorncliffe Neighbourhood Office 18 Thorncliffe Park Dr. Toronto Housing information. Health information. Legal information. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Ontario Early Years Centre Violence Against Women Counsellor. Resource centre (computers, fax and so on). Referrals. 1> 45 Overlea Blvd #B20, Toronto 2> Ontario Early Years Centre: 45 Overlea Blvd #108A, Toronto 3> Youth Centre: 45 Overlea Blvd #108, Toronto 4> Wellness Centre: 28 Overlea Blvd, Toronto 5> Employment Services: 1 Leaside Park Dr., Toronto Toronto Catholic District School Board 80 Sheppard Ave. E. Toronto or Health information. Legal information. Programs for seniors. Programs for refugees. Citizenship program. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services in French, Arabic, Cantonese, Mandarin, Dari, Farsi, Hebrew, Pashto, Polish, Portuguese, Russian, Sinhala, Spanish, Tamil, Turkish, Urdu. Visit website for list of locations offering classes and programs Toronto Community and Culture Centre 222 Elm St. #110 Toronto Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Referrals. Community Access Program through Industry Canada. Youth education - for Chinese community. OTHER LOCATION 240 Wellesley St., Toronto, Toronto District School Board 540 Jones Ave. Toronto Toronto District School Board Enhanced Language Training for Employment 170 Sheppard Ave. E. #200 Toronto Programs for refugees. Cultural programs. OTHER LOCATION 3478 Lawrence Ave. E., Scarborough, / 315 Grandravine Dr., North York General information Tropicana Community Services 670 Progress Ave. #14-16 Scarborough General information. Counseling. Housing information. Health information. Legal information. Programs for youth. Resource centre (computers, fax and so on). Daycare. Referrals. Individual and Family Couselling. Violence Against Women (VAW) Services. Transitional Housing and Support (THS) Services. YouthSTART. March Break & Summer Camp. Saturday Tutoring Sessions (JK - Grade 12). Chess and Steelpan Lessons. Drop-in Youth Groups. 1> Scarborough Town Centre Mall: 300 Borough Dr., Scarborough 2> 505 Consumers Rd. #102 North York 3> Infant/Toddler Centre: 400 McCowan Rd., Scarborough 4> Preschool/Schoolage Centre: 1325 Danforth Rd., Scarborough 5> 2380 Eglinton Ave. E., Scarborough Ukrainian Canadian Social Services (Toronto) 2445 Bloor St. W. Toronto tor.ucss.info Health services. Legal information. Programs for seniors. Cultural programs. Resource centre (computers, fax and so on). Referrals. Services in Ukrainian, Russian. Annual Income Tax Clinic. 14 Unison Health and Community Services 12 Flemington Rd. Toronto Canadian Newcomer Settlement Guide to Ontario 2011 General information. Counseling. Housing information. Housing services. Health information. Health services. Legal information. Legal services. Programs for youth. Programs for seniors. Referrals. 1> 1651 Keele St., Toronto 2> 5987 Bathurst St #704, Toronto 3> 1541 Jane St., Toronto

15 University Settlement Recreation Centre 720 Spadina Ave. # 301 Toronto Vietnamese Asociation Toronto 1364 Dundas St. W. Toronto Housing services. Health information. Legal information. Financial education. Programs for youth. Programs for refugees. Cultural programs. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Recreation. Music and art school. Housing services. Health information. Health services. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Services in Vietnamese, Chinese, French. OTHER LOCATION 3585 Keele St. # 13, North York, SETTLEMENT Welcoming Communities for TDSB Newcomer Kids 31 Tapscott Rd. #81 Toronto Host program. Programs for youth. Programs for refugees. Cultural programs. Field Trips. Table Tennis Instruction and Inter-School Tournaments. English Conversation Circles. Homework Clubs. Welcoming Communities for TDSB Newcomer Youth 3420 Weston Rd. Toronto Host program. Programs for youth. Host Programming for TDSB Newcomer Youth (13 and 24 years old). Volunteer opportunities for youth. Healthy and active group activities. Homework clubs and English Conversation Circles. Field Trips. Woodgreen Immigrant Services 815 Danforth Ave. #300 Toronto Housing information. Housing services. Health information. Legal information. Programs for youth. Programs for seniors. Neighbourhood programs. Homeless help. Working Skills Centre 55 Eglinton Ave. E. #703 Toronto General information. Counseling. Housing information. Financial education. Programs for refugees. Cultural programs. Resource centre (computers, fax and so on). Referrals. Staff speak 16 different languages. Working Women Community Centre 533A Gladstone Ave. Toronto Health information. Programs for seniors. Programs for refugees. Women s Support Groups. Seniors in Cyberspace. Community Engagement Programs. Community Ambassadors Program. HIPPY- Home Instruction for Parents of Pre-school Youngsters. ON YOUR MARK - Tutoring/Mentoring programs. Transportation help. Referrals. 1> 5 Fairview Mall Dr #478, Toronto, > 1 York Gate Blvd. #F4 - #2B Toronto, World Service Cargo a Practice Firm 55 Eglinton Ave. E. #208 Toronto Yee Hong Centre for Geriatric Care 2311 McNicoll Ave. Scarborough General information. Counseling. Canadian Work Experience. Resource centre (computers, fax and so on). Staff speak several languages, but service is provided in English. Housing services. Health information. Health services. Programs for seniors. Services in Cantonese, Mandarin. Adult Day Care Program. Caregivers Program. Active Seniors Program. 1> 60 Scottfield Dr., Scarborough YMCA Korean Community Services 721 Bloor St. W. #303 Toronto Health information. Legal information. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Daycare. Referrals. Services in Korean. Free internet services. Taxi clinic for newcomers. OTHER LOCATION 5734 Yonge St. 2nd Fl., North York, Canadian Newcomer Settlement Guide to Ontario

16 SETTLEMENT Health information. Legal information. Financial education. Programs for youth. Cultural programs. Newcomer Information Centre Language Assessment & Referral Centre. Newcomer Youth Leadership Development. Korean Community Services. Resource centre (computers, fax and so on). Services in Arabic, American Sign Language, Armenian, Assyrian, Belarusian, Bosnian, Bulgarian, Farsi/Persian, Caledonian, Cantonese, Chiuchow, Circassian, Croatian, Dari, French, Fujianese, Ga, German, Gujarati, Hebrew. Alphabet for Deaf/Blind. YMCA of Greater Toronto 42 Charles St. E. Toronto > North York YMCA Employment & Newcomer Centre: 4580 Dufferin St., 2nd Fl., Toronto 2> Scarborough YMCA Employment & Newcomer Centre: 10 Milner Business Court #600, Toronto 3> Toronto Reference Library (LSP site): 789 Yonge St. Toronto / Centennial Library (LSP site): 578 Finch Ave. W, Toronto 4> Scarborough Town YMCA Employment & Newcomer Centre: 230 Town Centre Court, Toronto 5> Etobicoke YMCA Employment & Newcomer Centre: 1530 Albion Rd. #83, Toronto 6> Scarborough North East YMCA Employment Resource Centre: 5635 Finch Ave. E., Toronto 7> YMCA Scarborough Hub: 2660 Eglinton Ave. E., Toronto 8> YMCA Korean Community Services: 721 Bloor St. W. #303, Toronto 9> YMCA Korean Community Services: 5734 Yonge St., 2nd Fl., Toronto York Hispanic Centre 1652 Keele St. # 107 North York General information. Translation and/or interpretation. Legal information. Legal services. Programs for seniors. Programs for refugees. Cultural programs. Referrals. Services in Spanish. Computer Classes for seniors. Women Groups Salsa. Aerobics for Women. Aerobics for seniors. York Weston Community Services Centre 2105 Weston Rd. #2103, Toronto Health information. Legal information. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Social Assistance information. Social Assistance services. Goverment Documentation assistance. School system assistance. Resource centre (computers, fax and so on). Referrals. Services also in Arabic, Spanish, Kiswahili, Bari, Dinka, Nuer, Farsi, Dari, Hindi, Urdu. Women Groups. YWCA JUMP Etobicoke 222 Dixon Rd. # 207 Etobicoke ywcatoronto.org ACCES Employment 8 Queen St. E. Brampton General information. Counseling. Financial education. Programs for youth.programs for refugees. Resource centre (computers, fax and so on). Daycare. Referrals. Volunteer Opportunities. Peel Halton General information. Resource centre (computers, fax and so on). Staff speak a variety of languages. OTHER LOCATION 151 Citycentre Dr., Mississauga African Community Services of Peel 3476 Glen Erin Dr. #13A, Mississauga Translation and/or interpretation. Host program. Counseling. Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Provides settlement, integration, education and social services to newcomers. Youth development programs. Seniors support services. Women s support services. Volunteer opportunities. Community information services. Community events. Inter-agency networking. Resource centre (computers, fax and so on). Transportation help. Referrals. Alliance Francaise de Toronto 4261 Sherwoodtown Blvd., Mississauga Canadian Newcomer Settlement Guide to Ontario 2011 OTHER LOCATION 20 Nelson St. W. #302, Brampton, Programs for youth. Cultural programs. Adult program. Resource centre (computers, fax and so on). Referrals. Services in French. French library.

17 Brampton Multicultural Community Centre 197 County Court Blvd. # , Brampton Brampton Neighbourhood Resource Centre 30 kennedy Rd. S., Brampton Ext Caledon Community Services 18 King St. E., Upper Level Royal Courtyards, Bolton General information. Translation and/or interpretation. Host program. Housing information. Health information. Legal information. Programs for youth. Programs for seniors. Cultural programs. Settlement Workers in School (SWIS). Library Settlement Partnership (LSP).Resource centre (computers, fax and so on). Referrals. Services also in English, French, African, Spanish, Tamil, Punjabi, Urdu, Hindi, Farsi, Arabic and Gujrati. 1> 150 Central Park D. #107, Brampton 2> 3190 Ridgeway Dr #35, Mississauga Family program. Youth program. Earlier care centre. Facilities for disabled people. Volunteer opportunities. Resource centre (computers, fax and so on). Referrals. Services also in French, Spanish. OTHER LOCATION 180 Sandalwood Prkw E. #8C, Brampton, SETTLEMENT General information. Counseling. Housing information. Housing services. Health information. Health services. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Referrals. Catholic Crosscultural Services 8 Nelson St. W. #302, Brampton Housing information. Housing services. Health information. Legal information. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Services are provided in Scarborough schools (i.e. SWIS), libraries (i.e. LSP), community centres, kiosks (shopping mall) etc. Free Commissioner of Oath Services. Programs: In Scarborough, Settlement Integration Place (SIP) - individual case-based counselling and self serve Settlement Resource Centre. NOW (Newcomer Orientation Week) and WIN (Welcome and Information for Newcomers) in schools. Resource centre (computers, fax and so on). Referrals. Violence Against Women program (Peel Region only) and Refugee Sponsorship Training Program (RSTP). Services available in many languages such as Arabic, Bengali, Cantonese, Croatian, Farsi, Hindi, Hungarian, Korean, Mandarin, Pashtu, Polish, Punjabi, Romanian, Russian, Serbian, Sinhali, Spanish, Swahili, Tagalog, Turkish, Urud. 1> 4557 Hurontario St. #B-11/12, Mississauga, > 3660 Hurontario St 7th Fl, Mississauga, > Rockwood Mall: 4141 Dixie Rd. #K8, Mississauga General information. Translation and/or interpretation. Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Conversation/homework clubs. Education information. Commissionar of Oath services. Women's Cafe. Seniors' Cafe. Youth Exchange (activities, events, volunteering). Youth Connections (information and workshops). Resource centre (computers, fax and so on). Referrals. Staff at Newcomer Information Centres and some other programs in Peel and Halton speak many languages (varies by site). Childminding (with parent on-site) available at Malton and Oakville locations. Services vary by location. 1> 263 Queen St., #, 14 Brampton, > 7700 Hurontario St. #314, Brampton, > 3233 Brandon Gate Dr. #6, Mississauga (Malton), > 171 Speers Rd. #20 Oakville, , toll free: Career Coach mobile service - locations across Peel Region Itinerant Newcomer Information Services - Caledon, Bolton, Meadowvale, Mississauga Central, Milton Centre for Education and Training Mississauga Executive Centre: 2 Robert Speck Pkwy, #800, Mississauga Chinese Association of Mississauga 1177 Central Pkw W. #16, Mississauga Community MicroSkills Development Centre Peel 499 Main St. S., Shoppers World, Brampton General information. Host program. Housing information. Health information. Legal information. Citizenship program. Cultural programs. Referrals. Services also in Cantonese and Mandarin. General information. Counseling. Resource centre (computers, fax and so on). Transportation help. Referrals. Canadian Newcomer Settlement Guide to Ontario

18 SETTLEMENT Dixie Bloor Neighbourhood Centre 1420 Burnhamthorpe Rd. E. #315, Mississauga General information. Translation and/or interpretation. Host program. Housing information. Health information. Legal information. Programs for youth. Programs for seniors. Programs for refugees. Settlement Workers in School. Early Years Programs. Settlement Services for People with Disabilities. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services also in Albanian, Arabic, Bosnian, Cantonese, Croatian, French, Hindi, Mandarin, Polish, Punjabi, Romanian, Russian, Serbian, Spanish, Tamil, Urdu, Vietnamese. Employment Programs 3415 Dixie Rd #402, Mississauga, General information. Programs for refugees. Citizenship program. Transportation help. Referrals. Dufferin-Peel Catholic District School Board - Adult and Continuing Education 870 Queen St. W. #100, Mississauga coned.dpcdsb.org Goodwill, the Amity Group 4039 New Street, Burlington > 2338 Hurontario St. #202, Mississauga 2> 377 Burnhamthorpe Rd. E.# 128, Mississauga 3> 1177 Central Prkw W. # 16 (Golden Square Centre), Mississauga 4> The Collegeway: 3355 Colonial Dr. #25, Mississauga 5> 1370 Dundas St. E. #203, Mississauga 6> 4300 Cawthra Rd., Mississauga 7> 2170 Sherobee Rd., Mississauga 8> 6955 Millcreek Dr., Mississauga 9> McLaughlin: 502 Ray Lawson Blvd. #15, Brampton 10> 53 Queen St. N., Mississauga 11> 6133 Glen Erin Dr., Mississauga General information. Programs for youth. Resource centre (computers, fax and so on). Referrals. Halton Multicultural Council 1092 Speers Rd. Oakville Housing information. Housing services. Health information. Health services. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Programs: help families stay connected with schools; student achievement. Resource centre (computers, fax and so on). Transportation help. Referrals. Services in French, Arabic, Punjabi, Hindi, Urdu, Dari, Pashto, Tagalog, Spanish, Polish, Russian, Mandarin, Cantonese, Farsi and Lingala. 1> North Oakville: 380 Dundas St. E. #D-11 Oakville 2> The Bay Area Learning Centre: 860 Harrington Court. #160 & 161 Burlington 3> 400 Bronte St. S. #101 Milton India Rainbow Community Services of Peel 3038 Hurontario St. # 206, Mississauga Malton Neighbourhood Centre 3540 Moningstar Dr., Mississauga Ext Malton Neighbourhood Services 3540 Morning Star Dr., Mississauga Housing services. Health information. Health services. Legal information. ISAP. NSP. Childminding Monitoring Advisory and Support. Child, Youth and Parenting. Adult day program. Resource centre (computers, fax and so on). Referrals. Services also in Hindi, Punjabi, Urdu. 1> 415 Matheson Blvd. E., Mississauga, > 9446 McLaughlin Rd. N. #1, Brampton, > 21 Regan Rd. # H&I, Brampton, > 245 Queen St. E. #2, Brampton, Citizenship program. Resource centre (computers, fax and so on). Transportation help. Referrals. Services also in Spanish, Punjabi, Urdu, Tamil. Childminding Monitoring Advisory and Support Facilities for disabled people. General information. Translation and/or interpretation. Housing information. Legal services. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Referrals. OTHER LOCATION 3975 Cottrelle Blvd., #8-10, Brampton 18 Canadian Newcomer Settlement Guide to Ontario 2011

19 Muslim Community Services 150 Central Park Dr. #304, Brampton muslimcommunity.org Newcomer Centre of Peel 165 Dundas St. W. #116, Mississauga Palestine House Educational and Cultural Centre 3195 Erindale Station Rd., Mississauga Peel Career Assessment Services 975 Meyerside Dr., Mississauga Violence Against Women Program. OTHER LOCATION 3075 Ridgeway Dr. #5, Mississauga Housing information. Health information. Legal information. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. SETTLEMENT Health information. Legal information. Financial education. Programs for seniors. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services also in Arabic, Urdu, Punjabi, Hindi, Cantonese, Mandarin, Tagalog, French (other languages by appointment: Farsi, Spanish, Polish.) Health information. Legal information. Financial education. Resource centre (computers, fax and so on). Referrals. Services also in French, Spanish, Polish, Portuguese and other languages as required. Peel Multicultural Council 6630 Turner Valley Rd., Mississauaga Housing information. Health information. Legal information. Financial education. Programs for youth. Assistance filling in form/documents. Income Tax clinics for low income immigrants. Commission of Oath services. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Settlement services also in Punjabi, Hindi, Urdu, Arabic, Chinese and Spanish. Polycultural Immigrant and Community Services 2225 Erin Mills Pkwy, Mississauga Housing information. Health information. Legal information. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services in French, Arabic, Chinese, Dari, Farsi, Hindi, Korean, Polish, Punjabi, Pushtu, Russian, Romanian, Serbian, Spanish, Swahili, Tagalog, Ukrainian, Urdu.Support Groups for Russian and Polish speaking women. Family Support Program in Toronto. Problem gambling services for Polish and Russian speaking communities. Skills for Change 21 Nelson St W. #1A, Brampton General information. Counseling. Housing information. Health information. Legal information. Programs for refugees. Settlement Mentoring Settlement Information Sessions and Workshops. Resource centre (computers, fax and so on). Referrals. Daycare and Transportation help only offered to LINC and JSW clients. Computer Training. Spectra Community Support Services P.O Box 74116, Brampton Counseling. Health services. Reassurance program for newcomers and immigrants. TeleCheck program (safety check-in and reassurance program for seniors). Peel Postpartum Family Support Line (telephone support line for families having a new baby). Reassurance Program (Calling program for adults experiencing a difficult situation or having difficulties coping in life). Distress Lines (special telephone support lines to provide listening and emotional support as well as crisis and suicide intervention support.) All programs and services are offered in multiple languages (Hindi, Urdu, Punjabi, Spanish, Portuguese, Mandarin and Cantonese. ) The Centre for Skills Development & Training 860 Harrington Court, Burlington General information. Counseling. Housing information. Health information. Legal information. Financial education. Cultural programs. Newcomers Network (volunteer-lead program linking newcomer clients to other newcomers and their larger communities, through conversation circles, activities and special interest groups). Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. 1> 1396 Abbeywood Dr., Oakville, > 550 Ontario St. S., Milton, > MIllcroft Plaza Appleby Line #B3, Burlington, > Georgetown Employment Partners Centre: 184 Guelph St., Georgetown, Canadian Newcomer Settlement Guide to Ontario

20 SETTLEMENT The Cross-Cultural Community Services Association (TCCSA) 888 Dundas St. E. #B6-1, Mississauga The Women s Centre Hopedale Mall Rebecca St #229, Oakville vpi Georgetown Employment Centre Halton Hills Shopping Plaza Guelph St. #4, Georgetown General information. Translation and/or interpretation. Counseling. Legal information. Programs for youth. Programs for seniors.. Citizenship program. Cultural programs. Legal consultation by volunteer lawyers Scheduled outreach service by Service Canada. Resource centre (computers, fax and so on). Referrals. Services are in English, Mandarin, Cantonese, Japanese. Community Developement Saturday Chinese School for Children Ontario Early Years Centre / Parenting Support Group Interest Classes OTHER LOCATION York Centre: 3636 Steeles Ave. E. # 213A, Markham, Counseling (by phone or in person). Legal information. Programs for seniors. Cultural programs. Culturally based, one-to-one peer counseling in your own language for women experiencing abuse, grief, loss, or self-esteem issues. Counseling services offered in Spanish, Urdu, Hindi, Tamil, Punjabi, Lithuanian and Arabic. Call for an appointment. Referrals. Crisis and Violence Intervention. Support Groups Workshops. Family Law. Legal Clinic. Income Tax Assistance. Resource Library. General information. Translation and/or interpretation. Counseling. Financial education. Programs for youth. Programs for refugees. Resource centre (computers, fax and so on). Referrals. We Welcome the World Centre Mississauga 100 Elm Dr., Mississauga General information. Counseling. Housing information. Health information. Legal information. Programs for youth. Assistance to register children at school (Peel District School Board), to understand the education system in Peel, settlement options and the student s literacy and math skills. Services in various languages. Some other services include: links to adult education and English classes, computer and Internet access to Peel resources, information and referrals to community services (employment, housing, health care, etc.), childminding (while parents/guardians use services at the centre), and interpreters (available upon request). Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. OTHER LOCATION 1> 25 Kings Cross Rd., Brampton 2> 3131 Morning Star Dr., Mississauga Yee Hong Centre for Geriatric Care 5510 Mavis Rd., Mississauga Housing services. Health information. Health services. Programs for seniors. Services in Cantonese, Mandarin. Adult Day Care Program. Caregivers Program. Active Seniors Program. YMCA of Greater Toronto YMCA Employment Resource Centre: 8 Nelson St. W. #306, Brampton Catholic Community Services of York Region 21 Dunlop St., Richmond Hill Community Development Council Durham 134 Commercial Ave., Ajax Health information. Legal information. Financial education. Programs for youth. Cultural programs. Newcomer Information Centre Language Assessment & Referral Centre. Newcomer Youth Leadership Development. Korean Community Services. Resource centre (computers, fax and so on). Services in Arabic, American Sign Language, Armenian, Assyrian, Belarusian, Bosnian, Bulgarian, Farsi/Persian, Caledonian, Cantonese, Chiuchow, Circassian, Croatian, Dari, French, Fujianese, Ga, German, Gujarati, Hebrew. Alphabet for Deaf/Blind. Central Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Cultural programs. Settlement & Education Partnership (SEPYR). Library Settlement Partnership (LSP). Referrals. Services in French, Cantonese, Mandarin, Russian, Farsi, Thai, Laotian, Hindi, Urdu, Gujarati, Spanish, Pilipino, Korean, Serbian, Croatian, Bosnian, Arabic, Hebrew, Punjabi, Pushto, Sinhala, German, Swahili, Azari, Japanese. Newcomer Women Support Groups. Newcomer Fathers Groups. General information. Translation and/or interpretation. Host program. Housing information. Housing Help Durham. Programs for seniors. Cultural programs. Durham Child Nutrition Program. Research and Social Planning. ISAP (specific services for newcomers). NSP (specific services for newcomers). HOST Program. SWIS. Referrals. Services also in French, Polish, Hindi, Punjabi, Urdu, Kutchhi, Pashtu, Dari, Farsi, Gujarati, Russian, Ukranian, Arabic, Spanish, Italian, German, Swahili, Chinese, Tagalog, Turkish, Romanian, Greek. 20 Canadian Newcomer Settlement Guide to Ontario 2011

21 Community Living York South 101 Edward Ave., Richmond Hill General information. Referral and resource services. Developmental services. Educational support. Transition and life planning. Respite services. Workshops. Funding application assistance. Support group for individuals and families. Facilities for people with intellectual disability. Services also in Chinese,Tamil, Hindi, Urdu, Punjabi and Spanish. 1> 144 Main St.N., Markham, > 136 Winges Rd., Vaughan, SETTLEMENT Immigrant Information Services Leslie St. #10&11, Newmarket Job Skills Immigrant Information Services Yonge Street, Units 10 & John Howard Society of Peterborough 305 Stewrt St., Petrborough General information. Outreach Specialists determine the best starting point for each person, then provide appropriate information. Referrals. Connecting newcomers and immigrants with the services they need, right in their own community. Knowledgeable Outreach Specialists quickly determine the best starting point for each person, then provide appropriate information and referrals to services throughout York Region. Health information. Programs for youth. PAR (Partner Assault Response). Canadian Newcomer Settlement Guide to Ontario

22 SETTLEMENT New Canadians Centre Peterborough 205 Sherbrooke St., Peterborough Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Resource centre (computers, fax and so on). Transportation help. Referrals. Services also in Spanish, Mandarin, French, Hungarian. OTHER LOCATION 50 Covert St., Cobourg, (PO Box 402) Northern Lights Canada 50 Andrew St. S., Orillia Programs for youth. Programs for seniors. Programs for refugees. Resource centre (computers, fax, and so on). Referrals. 1> 360 George St. #18 Peterborough, > Employment Resource Center: 231 Bayview Dr., Barrie, Outreach Literacy Program (John Howard Society of Kawartha Lakes and Haliburton) 31 Peel St., Lindsay Ext PAR (Partner Assault Response). Assistance in finding permanent housing. Volunteer opportunities. OTHER LOCATION Haliburton Office, 14 IGA Road, Unit 101, Minden 22 Canadian Newcomer Settlement Guide to Ontario 2011

23 Quinte United Immigrant Services 41 Octavia St.#1, Belleville Teach Centre Training, Education and Careers 5 George St. W., Havelock The Cross-Cultural Community Services Association (TCCSA) York Centre: 3636 Steeles Ave. E. #213A, Markham The Help Centre 1005 Elgin St. W.#301, Cobourg General information. Translation and/or interpretation. Host program. Housing information. Health information. Legal information. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Referrals. General information. Counseling. Housing information. Housing services. Health information. Legal information. Programs for youth. Programs for seniors. Resource centre (computers, fax and so on). Transportation help. Referrals. Online learning service. SETTLEMENT General information. Translation and/or interpretation. Counseling. Legal information. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Legal consultation by volunteer lawyers Scheduled outreach service by Service Canada. Resource centre (computers, fax and so on). Referrals. Services als in Mandarin, Cantonese, Japanese. Community Developement Saturday. Chinese School for Children. Ontario Early Years Centre / Parenting Support Group. Interest Classes. Housing information. Housing services. Financial education. Resource centre (computers, fax and so on). Referrals. Welcome Centre Immigrant Services 9100 Jane St. Bldg. H, #56-67, Vaughan Housing information. Housing services. Health information. Health services. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Daycare. Referrals. Multilingual interpreters are available. 1> 8400 Woodbine Ave.# , Markham 2> 7220 Kennedy Rd. (Kennedy Fields Plaza), Markham 3> Yonge S.#26, Newmarket / 9325 Yonge St., Richmond Hill Yee Hong Centre for Geriatric Care 2780 Bur Oak Ave., Markham YMCA of Simcoe Muskoka Newcomer Services 320 Bayfield St.#63A (Bayfield Mall), Barrie Housing services. Health information. Health services. Programs for seniors. Services in Cantonese, Mandarin. Adult Day Care Program. Caregivers Program. Active Seniors Program. Health information. Legal information. NSP and ISAP. Daycare. Transportation help. Referrals. Services also in Russian, Ukrainian, Spanish, Portuguese, Chinese, German. OTHER LOCATION Itinerant settlement counsellors in Midland, Orillia, Collingwood, Innisfil, Bradford, Alliston Canadian Newcomer Settlement Guide to Ontario

24 SETTLEMENT Adult Language and Learning 48 Fifth St. #310, Chatham West Health information. Legal information. Financial education. Programs for youth. Programs for refugees. Citizenship program. Cultural programs. Information Sessions. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services also in Arabic, Chinese, French, Spanish, Vietnamese. OTHER LOCATION Settlement Services are also avaible in various community library locations. Times and locations vary. Conestoga College Institute of Technology and Advanced Learning 299 Doon Valley Dr., Kitchener General information. Counseling. Resource centre (computers, fax and so on). Transportation help. Referrals. Bilingual Services available at the Guelph Conestoga Career Centre. 1> 108 University Ave. E., Waterloo, ext or 2> 285 Weber St. N. #5, Waterloo, ext > 460 Speedvale Ave. W., Guelph, ext. 156 Cultural Coalition of Chatham-Kent 425 McNaughton Ave. W., Chatham General information. Counseling. Housing information. Health information. Programs for refugees. Citizenship program. Cultural programs. Referrals. Esso YMCA Learning and Career Center 660 Oakdale Ave., Sarnia General information. Host program. Counseling. Housing information. Housing services. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. NSP, ISAP. Daycare. Transportation help. Referrals. Services also in Spanish. Settlement Workers in School. Night School. OTHER LOCATION Focus for Ethnic Women 145 Columbia St. W. #9, Waterloo Resource centre (computers, fax and so on). Referrals. Immigrant Women and Voices Program. French Canadian Association of Ontario 495 Richmond St.#200, London Housing information. Health information. Legal information. Cultural programs. Newcomer information centre. Assistance with certain services (like banking, shopping, transportation). Resource centre (computers, fax and so on). Transportation help. Services also in French. OTHER LOCATION 920 Huron St., London, / 105 King St. W., Chatham, Immigrant Services Guelph-Wellington 926 Paisley Rd.#145, Guelph Ext. 222 wwww.is-gw.ca Housing information. Health information. Legal information. Financial education. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Referrals. Childcare. 24 Canadian Newcomer Settlement Guide to Ontario 2011

25 Kitchener Waterloo YMCA Immigrant and Employment Services 800 King St. W., 3rd Fl., Kitchener General information. Translation and/or interpretation.host program. Counseling. Housing information. Health information. Health services. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Immigrant Women s Support Group (peer support to immigrant and refugee women. Resource centre (computers, fax and so on). Referrals. Services also in Albanian, Amharic, Arabic, Aramaic, Bosnian, Cantonese, Croatian, Dari, Dutch, French, Farsi, German, Hindi, Hungarian, Kurdish, Macedonian, Mandarin, Pashtu, Punjabi, Romanian, Serbian, Somali, Spanish, Turkish, Urdu. OTHER LOCATION School Settlement Office: St. Francis School Gatewood Rd., Kitchener, SETTLEMENT Kitchener-Waterloo Multicultural Centre 102 King St. W., Kitchener General information. Translation and/or interpretation (in 65 languages). Counseling. Housing information. Health information. Legal information. Financial education. Programs for youth. Cultural programs. Family Outreach Worker help with Emergency Basic Needs. Language Specific. Mental Health. Support Groups. Commissioner of Oaths on Site. Transportation help. Referrals. Services also in Spanish, Serbian, Bosnian, Croation, Mandarin, Cantonese, Hindi, Polish, Punjabi, Urdu, Arabic, Kurdish, Dari, Farsi, Nuer, Somali, Gujarati, Swahili. 1> Kitchener Public Library: 85 Queen St. N., Kitchener, > Forest Heights Community Library: 251 Fischer-Hallman Rd., Kitchener, > Grand River Stanley Park Community Library: 175 Indian Rd., Kitchener, > Waterloo Public Library Main: 35 Albert St., Waterloo, x 110 5> Waterloo Public Library - McCormick Branch: 500 Parkside Dr., Waterloo, x 213 London Cross Cultural Learner Centre 505 Dundas St., London General information. Host program. Counseling. Housing information. Health information. Health services. Legal information. Financial education. Programs for youth. Programs for refugees. Citizenship program. Cultural programs. Translation of documents, flyers, technical manuals, and other printed material (fee). Workshop for those who need help in filling a form for education, government, courts, etc. (free). Meeting rooms for rent. Citizenship Preparation Workshop. Resource centre (computers, fax and so on). Referrals. Services also in over 20 languages (Arabic, Spanish, Farsi, Korean, Karen, Amharic, Vietnamese, etc.) Information, assistance and temporary housing for refugee claimants coming to London (at London location only). OTHER LOCATION St. Josephs House: Dundas St., London, LUSO Community Services 1193 Oxford St. E.#2, London General information. Translation and/or interpretation. Housing information. Health information. Legal information. Programs for youth. Programs for refugees. Cultural programs. Library Settlement Program. Settlement Workers in Schools. Newcomer Settlement Program. Resource centre (computers, fax and so on). Referrals. Services also in Spanish, Arabic, Turkish, Twi, Polish, Portuguese, Amharic, Somali. Children, Youth and Family services (tutoring, homework support, social skills development, recreational activities etc.). Anti-Hate and Anti- Bias training, Multicultural Outreach program, Community Development Services. Lutherwood 165 King St. E., Kitchener Ext Housing services. Health information. Health services. ISAP. Resource centre (computers, fax and so on). Transportation help. Referrals. Arabic. Facilities for disabled people. OTHER LOCATION 1> 30 Wyndham St. N., Guelph, > 35 Dickson St., Cambridge, Naylor-McLeod Group Limited 55 Cork St. #303,305, Guelph General information. Transportation help. Referrals. Services in French. Canadian Newcomer Settlement Guide to Ontario

26 SETTLEMENT New Canadians Centre for Excellence Inc. 660 Ouellette Ave. #1202, 2nd Fl., Windsor Housing information. Health information. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services also in 48 languages. 1> Global Business Centre: 2800 Tecumeh Rd. E., Windsor, > Newcomer Reception Centre: 1214 Ottawa St., Windsor, > Newcomer Reception Centre: 443 Ouellette Ave., Windsor, > Youth Centre: 658 Ouellette Ave. 2nd Fl., Windsor, > 3235 Sandwich St., Windsor, South London Neighbourhood Resource Centre 1119 Jalna Blvd., London General information. Counseling. Housing information. Health information. Legal information. Programs for youth. Programs for seniors. Cultural programs. Provide newcomers with information and referral to various services. Settlement Services in Jalna Branch Library (LSP) and Settlement Services in Schools (SWIS-London). Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals Unempoyed Help Centre Windsor Inc Cantelon Dr., Windsor General information. Resource centre (computers, fax and so on). Daycare. Referrals. Counseling services to clients in Arabic, English, French, German, Hindi, Italian, Maceodonian, Patois, Punjabi, Romanian, Spanish, Urdu. Welcome Centre Waterloo Region District School Board 749 King St.#203, Kitchener Programs for youth. The Welcome Centre introduces newcomer families to our community and public school board in a caring and professional matter. Our assessment service helps school age students recieve the best programming so that they can have a good beginning at school in Canada. Referrals. Windsor Women Working With Immigrant Women 500 Ouellette 3rd Fl., Windsor wwwwiw.org General information. Housing information. Health information. Programs for youth. Programs for seniors. Cultural programs. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services in other languages. Drop in centre for women and their families. Child care program (lesson, plans and activites that promote inclusion and diversity. Provide and easy transiton in to their community.) Women s Enterprise Skills Training of Windsor Inc. 647 Ouellette Ave. #201, Windsor General information. Counseling. Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. YMCA of Cambridge, Immigrant and Employment Services 258 Hespeler Rd., Cambridge Housing information. Health information. Health services. Legal information. Financial education. Programs for youth. Programs for refugees. Citizenship program. Immigrant Women s Support Group (peer support for Immigrant and refugee women ). Resource centre (computers, fax and so on). Referrals. Services also in Arabic, Bosnian, Cantonese, Croatian, French, Hindi, Kannada, Mandarin, Marathi, Portuguese, Punjabi, Serbian, Slovak, Spanish, Urdu, Vietnamese. Cultural Diversity Programs and Services: including Step up to Leadership Program, the Ambassadors Project, Volunteering in Canada Readiness Program. YMCA of Windsor and Essex County 500 Victoria Ave., Windsor Health information. Legal information. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Servics also in Amharic, Arabic, Azeri, Chinese (Cantonese and Mandarin), Persian (Farsi and Dari), French, Hindi, Turkish, Pashtu, Punjabi, Romanian, Russian, Somali, Spanish, Tigrigna, Urdu, and Sudanese (Nuer, Shallik, Dinka and Arabic Juba), among others. 26 Canadian Newcomer Settlement Guide to Ontario 2011

27 Chez Marie Assistance Centre 16 Pelham Rd., St. Catherine Employment Help Centre 4521 Ontario St. #11, Beasmville South General information. Housing information. Health information. Legal information. Services also in Spanish. General information. Counseling. Employment Programs and Services for any job seeker legally ableto work in Canada. Resource centre (computers, fax and so on). Referrals. Services also in Spanish, Slovenian. 1> Village Inn Centre: 63 Main St. W.#6, Grimsby, > 103 McMurchie Lane: PO 864, Smithville, SETTLEMENT Fort Erie Multicultural Centre 52 Jarvis St. (P.O. Box 104), Fort Erie Housing information. Health information. Health services. Legal information. Legal services. Programs for youth. Border Reception & Welcome Community Development. Resource centre (computers, fax and so on). Transportation help. Referrals. Services also in French, Spanish, Farsi, Dari, Russian, Hebrew. 1> Peace Bridge Newcomer Centre: 80 Queen St., Fort Erie, (P.O. Box 104) 2> St. John s Adult Learning Centre: 54 Jarvis St., Fort Erie, (P.O. Box 104) Immigrant Women s Centre 8 Main St. E. #101, Hamilton General information. Counseling. Housing information. Housing services. Health information. Legal information. Financial education. Cultural programs. Life Skills Training. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services also in Arabic, Spanish, Urdu, Bosnian, Kirundi, Kiyarwanda, Kurdish, Punjabi, Somali, Serbian, Croatian, Swahili, Tagalog, Tamil, Farsi, Polish, Karen, Russian, German. 1> 182 Rebecca St., Hamilton, > 1119 Fennell Ave. E. #236, Hamilton, Multicultural Network of Niagara Falls 6841 Morrisson St., Niagara Falls Housing services. Health information. Legal information. Legal services. Financial education. Programs for youth. Programs for refugees. Cultural programs. Summer language education for children 7 to 12 yrs. Referrals for mental health services. Assistance with all immigration applications. Resource centre (computers, fax and so on). Transportation help. Referrals. Services also in Arabic, French, Portuguese, Shona - Assistance with any other language from our pool of interpreters and translators. Niagara College 135 Taylor Rd., Niagara-on-the-Lake General information. Counseling. Financial education. Resource centre (computers, fax and so on). Referrals. Services in Spanish. OTHER LOCATION Welland Campus: 300 Woodlawn Rd., Welland, Niagara Folk Arts Multicultural Centre 85 Church St., St. Catharines Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Cultural programs. Assistance with Community Volunteer Placements. Computer Literacy for Newcomer 50+. Financial Literacy raining for youth. Community Groups (Cooking, Gardening, Sports etc.) Information Workshops on community services. Cultural sensivity training for community agencies, faith groups, students, etc. North Hamilton Community Health Centre 554 John St. N., Hamilton Health information. Health services. Programs for youth. Programs for seniors. Programs for refugees. OTHER LOCATION Robert Land Health Clinic (Eva Rothwell Resource Centre) Wentworth St. N., Hamilton, Canadian Newcomer Settlement Guide to Ontario

28 SETTLEMENT Robert Land Community Association Eva Rothwell Resource Centre 460 Wentworth St. N., Hamilton Settlement and Intergration Services Organization(SISO) 360 James St. N. (Lower Concourse), Hamilton Housing services. Health services. Programs for youth. Programs for seniors. Cultural programs. Clothing and furniture available for free (donations accepted). Resource centre (computers, fax and so on). Dental and health services. Community Policing Centre. Recreational, educational and social programs for all ages. Free Breakfast program and afterschool program for all school aged children and youth. Housing information. Health information. Health services. Legal information. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Advocacy for individual rights. Assistance with various application forms. Family support and crisis counseling. Women Services. Resource centre (computers, fax and so on). Referrals. Services also in French, Arabic, Urdu, Punjabi, Mandarin, Cantonese, Somali, Spanish, Croatian, Serbian, Farsi, Dari, Swahili, Kirundi, Vietnamese, Portuguese, Turkish, Romanian, Hungarian, Malay. Occasional Child minding. 1> East Hamilton Office: 2511 Barton St. E., Hamilton, Toll Free: > Hamilton Mountain Office: 1030 Upper James St., Hamilton, > Youth Centre: The Globe 24 Main St. W., Hamilton, > New Dawn Reception Centre: 21 Rosedene Ave., Hamilton, Welland Heritage Council and Multicultural Centre 26 East Main St., Welland Housing information. Housing services. Health information. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. On site Emergency Shelter. Assistance with all immigration applications. Resource centre (computers, fax and so on). Transportation help. Referrals. Services in many languages (Shona, French, Spanish, Mandarin, Portuguese, Thai, Arabic, Ndebele, German, among them). Child Minding Centre. YMCA - Newcomer Information Centre for Youth 23 Main Street East, Hamilton nicy-ymca.ca/index.php General information. Translation and/or interpretation. Housing information. Health information. Legal information. Financial education. Programs for youth. Cultural programs. Resource centre (computers, fax and so on). YMCA Immigrant Settlement Services 38 Darling St.#201, Brantford YMCA of Niagara 129 Church St., St. Catharines ymcaofniagara.org General information. Translation and/or interpretation (some mof them are not free). Host program. Counseling. Housing information. Health information. Legal information. Programs for youth. Cultural programs. Women Welcoming Diversityprogram. Occasional Childcare. Resource centre (computers, fax and so on). Referrals. Services in Arabic, Hindi, Punjabi, Indonesian, Malay, Malayalam, Tamil, Urdu and Spanish. Volunteer Interpreter bank for other languages. OTHER LOCATION 47 Robinson St., Simcoe General information. Translation and/or interpretation. Counseling. Programs for youth. Programs for refugees. Settlement Worker in School. Nowkids Newcomer. Resource centre (computers, fax and so on). Referrals. Services available in Arabic, Spanish, Mandarin, Hindi and Urdu. 28 Canadian Newcomer Settlement Guide to Ontario 2011

29 Catholic Family Services Ottawa 310 Olmstead St., Ottawa Catholic Immigration Centre of Ottawa 219 Argyle Ave., Ottawa East General information. Counseling. Health information. Legal information. Focus in personal and family issues. Housing information. Housing services. Health information. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Services also in French, Albanian, Arabic, Bosnian, Cambodian, Chinese (Mandarin and Cantonese), Creole, Croatian, Dari, Farsi, Gujarathi, Hindi, Italian, Karen, Serbo-Croatian, Somali, Spanish, Swahili, Turkish, Vietnamese, and others. SETTLEMENT Cornwall and District Immigrant Services Agency 55 Water St. W.#LL30, Cornwall Cornwall Career College 225 Pitt St., Cornwall Eastern Ottawa Resource Centre 2339 Ogilvie Rd. (Main Floor) Gloucester Ecole des adultes Le Carrefour Conseil des Ecoles Publiques de l Est Ontario 2445 St-Laurent Blvd, Ottawa Ext Immigrant Women Services Ottawa 219 Argyle St.#400, Ottawa Job Zone d emploi 144 Pitt St., Cornwall General information. Translation and/or interpretation. Housing information. Health information. Legal information. Resource centre (computers, fax and so on). Referrals. English and Math Literacy assessment and training, GED preparation. Resource centre (computers, fax and so on). General information. Counseling. Housing information. Housing services. Health information. Legal information. Programs for youth. Programs for seniors. Resource centre (computers, fax and so on). General information. Host program. Counseling. Housing information. Programs for youth. Programs for seniors. SISO. Daycare. Transportation help. Health information. Legal information. Legal services. Financial education. Programs for refugees. Interpreters. General information. Resource centre (computers, fax and so on). KEYS Community Employment Centre 182 Sydenham St., Kingston Kingston Community Health Centres - Immigrant Services Kingston and Area (ISKA) 400 Elliott Ave., Kingston Kingston Literacy & Skills LINC 16 Bath Rd., Kingston General information. Host program. Counseling. Programs for youth. Programs for refugees. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services in French and Spanish Interpretation available on request. OTHER LOCATION 1> 140 Garden St.#1, Gananoque, >10 Perth St., Elgin, General information. Host program. Housing information. Health information. Programs for youth. Programs for seniors. Citizenship program. Cultural programs. Transportation help. Referrals. Immigration Services of Kingston and Area (ISKA) provide support services from a designated office at our site several times a month. At this location, ISKA also runs: Immigrant Women s Group and a variety of settlement related workshops. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Canadian Newcomer Settlement Guide to Ontario

30 SETTLEMENT Lebanese and Arab Social Services Agency of Ottawa 1385 Bank St.#305, Ottawa Limestone Community Education 164 Van Order Drive, Kingston Lowertown Community Resource Centre 40 Cobourg St., Ottawa National Capital Region YMCA-YWCA Newcomer Information Centre 240 Catherine St.#308, Ottawa Ottawa Catholic School Board 570 West Hunt Club Rd., Ottawa Pinecrest-Queensway Community Health Centre 1365 Richmond Rd. 2nd Fl., Ottawa South-East Ottawa Community Health Centre 1355 Bank St.#600, Ottawa Health information. Legal information. Legal services. Financial education. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Referrals. Services also in English, French, Arabic, Armenian, Kurdish. 1> Ottawa Public Library branches: 1910 St. Laurent, Ottawa 2> 363 Lorry Greenberg Dr., Ottawa 3> 120 Metcalfe, Ottawa / 2036 Ogilvie, Ottawa General information. Counseling. Programs for youth. Programs for seniors. Resource centre (computers, fax and so on). Referrals. Assistance for adults learners. OTHER LOCATION Frontenac Employment Resource Centre: 2779 Rutledge Rd., Sydenham General information. Counseling. Housing information. Programs for youth. Programs for seniors. Resource centre (computers, fax and so on). General information. Resource centre (computers, fax and so on). Language Assessment and Referral Centre. Services offered in 23 langauges. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Daycare. Transportation help. Continuing Education, with evenings and weekends classes, children camps. Additioanl suppor for students in High school and After School Numeracy and Literacy classes. General information. Housing information. Housing services. Health information. Health services. Programs for youth. Programs for seniors. Counseling. Housing information. Housing services. Health information. Health services. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Primary Health Care. Community Nutrition. Community Development. Children and family services. Resource centre (computers, fax and so on). Transportation help. Referrals. Children s playgroup. Capacity building. Town of Smiths Falls 77 Beckwith St. Box 695, Smiths Falls Housing information. Housing services. Health information. Health services. Legal information. Legal services. Financial education. Programs for youth. Programs for seniors. Programs for refugees. Citizenship program. Cultural programs. Community Ambassador Program for settlement assistance. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. TR Leger School of Adult, Alternative Continuing Education: ESL and LINC 435 Second St. W., Cornwall Vanier Community Service Centre 290 Dupuis St., Ottawa Y Employment Access Centres 180 Argyle Ave. 4th Fl., Ottawa Citizenship program. Citizenship classes. Daycare. Transportation help. General information. Counseling. Housing information. Health information. Legal information. Programs for youth. Programs for seniors. Resource centre (computers, fax and so on). General information. Housing information. Citizenship program. Resource centre (computers, fax and so on). Transportation help. Referrals. OTHER LOCATION 1545 Carling Ave. #204, Ottawa, Canadian Newcomer Settlement Guide to Ontario 2011

31 Big Brothers Big Sisters of North Bay and District 169 Lakeshore Dr., North Bay North Host program. Programs for youth. Resource centre (computers, fax and so on). Transportation help. Referrals. SETTLEMENT Confederation College 1450 Nakina Dr. (PO Box 398), Thunder Bay General information. Counseling. Programs for youth. Advising Services for Internationally Trained Immigrants. Access to ESL training, foreign credentials assessment. Introduction to college services and program coordinators. Community information. Resource centre (computers, fax and so on). Daycare. Ontario Campus Northshore (Marathon), Ontario Rainy River District Campus (Fort Frances), Ontario Greenston Campus (Geraldton), Ontario Sioux Lookout, Ontario Campus Lake of the Woods (Kenora) CTS Employment Resource Centre 107 Shirreff Ave.#102B, North Bay General information. Translation and/or interpretation. Housing information. Programs for youth. Resource centre (computers, fax and so on). Referrals. Services in English and French. D.O.O.R.S. To New Life Refugee Services 17 N. Court St., Thunder Bay General information. Housing information. Health information. Legal information. Financial education. Assistance for refugee claimants. Assistance for refugee sponsorship groups. Referrals. OTHER LOCATION 1222 Reaume St., Thunder Bay Multicultural Association of Northwestern Ontario Regional Multicultural Youth Council 511 E Victoria Ave., Thunder Bay my.tbaytel.net/manwoyc New To The Sault (Sault Community Career Centre) 421 Bay St. Station Tower, 4th Fl., Sault Ste. Marie North Bay & District Multicultural Centre 374 Fraser St., North Bay General information. Counseling. Housing information. Health information. Legal information. Financial education. Programs for youth. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Health information. Legal information. Cultural programs. Mentorship Program. Resource centre (computers, fax and so on). Transportation help. Referrals. Services also in French. General information. Host program. Housing information. Health information. Citizenship program. Resource centre (computers, fax and so on). Referrals. Services available in other languages. Red Lake Career and Employment Services 146 Howey St. (Box 223), Red Lake General information. Resource centre (computers, fax and so on). Sault Community Career Centre 503 Queen Street East, Sault Ste. Marie Health information. Legal information. Financial education. Programs for seniors. Cultural programs. Welcoming Communities Intiative Support with SIN/EI information. Drivers license. Daycare. Schooling for children. Information and support for further education. Resource centre (computers, fax and so on). Transportation help. Referrals. Services also in French. 421 Bay Street 4th Floor, Station Tower, Sault Ste. Marie (Here until March 2011 then only in Queen Street location) Canadian Newcomer Settlement Guide to Ontario

32 SETTLEMENT Sudbury Multicultural and Folk Arts Association 196 Van Horne St., Sudbury Toll free number: The Multicultural Association of Kenora and District 136 Main St. S., Kenora Thunder Bay Multicultural Association 17 North Court St., Thunder Bay General information.translation and/or interpretation.counseling. Housing information. Health information. Legal information. Facilities for disabled people. Canada Service (SIN). Resource centre (computers, fax and so on). Referrals. International culinary classes. IT classes. Housing information. Health information. Legal information. Programs for refugees. Citizenship program. Cultural programs. ISAP and NSP services. Resource centre (computers, fax and so on). Referrals. Interpreters for female victims of violence. General information. Translation and/or interpretation. Host program. Housing information. Health information. Legal information. Programs for youth. Programs for refugees. Citizenship program. Cultural programs. Resource centre (computers, fax and so on). Daycare. Transportation help. Referrals. Services also in Spanish, Tagalog, Philippino, Karen, Burmese, Hindi, Punjabi. YMCA Newcomer Services 10 Elm St.#112, Sudbury General information. Housing information. Health information. Legal information. resources library. Computer resource centre. Workshop series. Employment resources and skills preparation. Education Information. Assistance with government forms and applications. Referrals to community services. Resource centre (computers, fax and so on). Referrals. Services also in French. 32 Canadian Newcomer Settlement Guide to Ontario 2011

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