Key Software Functionality Document. Features Mobile360
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1 Key Software Functionality Document Features Mobile360 IS360 provides a suite of software applications designed to help organizations monitor and reduce risk. Organized around a core administration module, the software encompasses a multiplicity of unique features that can be configured to provide the required solution(s) to an organization. General Bring Your Own Device (BYOD): The software uses the Android platform. IS360 does not provide the device, the client provides their own. The client also contracts for any cellular plan required. Data synchronization: The mobile software synchronizes with a database hosted on the Microsoft Azure cloud. Using a reliable cellular data connection or WiFi connection, data is securely transferred to the hosted cloud database. Where the data connection is weak, the operator can continue to data capture and the synching will occur when the signal strengthens. Easy navigation through 360 applications/features: IS360 designs its software so that it is intuitive to the user with appropriate prompts to assist navigation from one feature to another or within an application. Activity Log Activity logs: All actions performed in the software resulting in data being captured and saved on the mobile device are recorded in an activity log. Each activity log also contains additional items automatically captures including date and time stamp, users name, and the GPS coordinates when available. Handover Log Handover logs: Mobile users are able to provide handover notes to the next user/shift. This allows users to communicate important items without requiring them to be physically near each other. Users are then required to review and sign for pending notes.
2 Shifts Mobile shifts: Shifts can be specified to allow for monitoring time worked for mobile users. Shift exceptions: Sometimes it becomes necessary to modify a shift for a different time, on a specific date. Shift exceptions allow a manager to easily override an existing shift with a modified value for a limited time. Shift notifications: notifications can be set to notify a manager whenever a shift is not started. Schedules Variable task scheduling: There are many tasks that do not routinely form part of a tour. Schedules allow a manager to assign tasks on a periodic basis or if there is a special one-off task that need to be performed. Schedule exceptions: Sometimes it becomes necessary to modify a schedule for a different time, on a specific date. Schedule exceptions allow a manager to easily override an existing schedule with a modified value for a limited time. Threat level: Schedules can be assigned to specific threat levels, allowing for specific tasks to be accomplished depending on the threat level of their site. Such tasks can include tours and special instructions. Schedule notifications: notifications can be set to notify a manager whenever a schedule is not started or when it has been successfully completed. Tours Intuitive, easy-to-use Tour set up: A tour of a facility or campus is an organized series of physical locations, identified and fixed by GPS, barcode or NFC indicator, at which a mobile user is asked unambiguous yes/no questions. Depending on the answer provided, the tour may require a specific action be taken, at which time the user will be required to specify if they were able to complete the action or not. Random, Fixed or User Specified Tour Sequencing: Random ordering offers a mechanism to randomize the location order so that security patterns cannot be inferred. Fixed sequences require the user to only visit locations in the specified order. User Specified sequences allow the user to decide the order they will visit each location, allowing for a more dynamic approach. Barcode/GPS/NFC for location control: Before the mobile user can answer the questions at a location, and execute any required action, the location must be validated by using GPS coordinates, barcode, or NFC.
3 Directions can be added to each location to help a mobile user find the specified location. Simplified question/answer process to minimize user input: IS360 encourages simplicity in question setting to minimize confusion and ensure Tours can be completed efficiently and effectively. Questions are structured to produce a yes/no response. Defined actions to be taken: Depending on the response to a question, action instructions can be provided to the mobile user to indicate another step be taken. If the appropriate action is not completed for any reason, managers are alerted and a message can be provided to the mobile user. Tour pause: A tour can be interrupted at any time, allowing the user to perform an unrelated action. The user can then resume the tour from the point they left off. Tour notifications: notifications can be set to notify a manager whenever an action is not completed, a location is overridden or a question is not confirmed. Incidents Fast data entry on mobile device: All data pertinent to an Incident is captured with minimal keystrokes and with clean, intuitive navigation between sections. Extensive data capture: Incidents provide informational fields for description, relevant documents, individuals involved, emergency services, photos, signatures; all segregated into logical sections. Time & Date stamping: All Incidents are automatically Time and Date stamped. Editing capability with revision control: An Incident can only be modified before it has been marked as completed. After which, a revision can be made but the original document is never modified. This provides an easy to follow path of ownership with any incident in the system from creation to closure. Defined by group, class and category: All Incidents are defined by group, class and category; thus providing information on the prevalence of types of incident, facilitating remedial action. Incident pause: The incident creation process can be interrupted at any time, allowing the user to perform an unrelated action. The user can then resume the process from the point they left off. Incident notifications: notifications can be set to notify a manager whenever an Incident is completed.
4 Work Orders Fast data entry on mobile device: All data pertinent to a work order is captured with minimal keystrokes and with clean, intuitive navigation between sections. Extensive data capture: Work Orders provide informational fields for description, relevant documents and photos; all segregated into logical sections. Time & Date stamping: All Work Orders are automatically Time and Date stamped. Editing capability with revision control: A Work Order can only be modified before it has been marked as completed. After which, a revision can be made but the original document is never modified. This provides an easy to follow path of ownership with any work order in the system from creation to closure. Work Order pause: The work order creation process can be interrupted at any time, allowing the user to perform an unrelated action. The user can then resume the process from the point they left off. Work Order notifications: notifications can be set to notify a manager whenever a Work Order is completed. Reporting Custom dashboards: Data transferred from the mobile device can be presented in informative dashboard form displayed on an employee s personal computer. The dashboards are customizable by the trained user. The user can have multiple dashboards. Different widgets can be added and subtracted rapidly and easily; and can be sized for the screen. Drill down capability: The user can move rapidly from one or through a series of dashboard widgets to drill down to the source document, a representation of the data entered on the mobile device. Easy to use analysis grids: IS360 s reporting includes analysis grids which allows a user to sort/filter data, change layouts, create charts, and group/aggregate data. Bookmarking: Reports a user develops can be bookmarked for future use. Subscriptions: Reports can be subscribed and are sent to the user on a selected periodic basis. Group/Class/Category: Data only becomes information if it can be summarized, aggregated, sorted, filtered. IS360 drives analysis, insight and ultimately full transparency by imposing a process of grouping, classing and categorization across all applications.
5 Localization Localization: Both the mobile application and web portal are localized into a number of languages to provide an easier experience for users. Web portal users can simply select a language from a list on the website which will begin to show all text that is not entered by the user in the desired language. Mobile users will simply modify the language setting on their device to begin seeing these localized text values.
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