Oracle CRM On Demand Release 15

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1 <Insert Picture Here> Oracle CRM On Demand Release 15 Screenshot Overview

2 This document is for informational purposes. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described in this document remains at the sole discretion of Oracle. This document in any form, software or printed matter, contains proprietary information that is the exclusive property of Oracle. This document and information contained herein may not be disclosed, copied, reproduced or distributed to anyone outside Oracle without prior written consent of Oracle. This document is not part of your license agreement nor can it be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates.

3 Oracle CRM On Demand Release 15 More Social, More Collaborative, More Integrated Social Collaboration Sticky Notes and Message Center for proactive alerts and collaboration Bringing the Best of the Internet to CRM Web widgets and RSS feeds embedded into Siebel CRM On Demand for contextual, personalized information Bringing the Best of CRM to You Access Siebel CRM On Demand widgets on your portal, desktop, or mobile device Tailored Insight Interactive, custom dashboards tailored for specific business needs and metrics

4 Social Collaboration <Insert Picture Here>

5 Social Collaboration Improving End User Productivity and Effectiveness Sticky Notes Subscription services to stay up-to-date on key accounts, opportunities, etc. Private entries for personal comments and reminders User-to-User notes for targeted communication and collaboration on key accounts, opportunities, contacts, etc. Message Center Ability to view, create, and respond to notes from one centralized location

6 Use sticky notes to track messages and collaborate on key records

7 View all notes related to the record in one location

8 Subscribe to notes on key records to get up-to-date information

9 Sticky Notes can be private, public, or targeted to a specific user

10 Centralized inbox for all note subscriptions and messages

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14 <Insert Picture Here> Bringing the Best of the Internet to CRM

15 Bringing the Best of the Internet to CRM An Integrated, Contextual User Experience Embedded widgets and RSS feeds extend CRM Increase user productivity all relevant information from the Internet, Intranet, and CRM within one application Improve user effectiveness Contextual information from the Internet, business sources, and social networks provides insight and leverage Add Value to the Sales User

16 Embed RSS feeds and widgets for quick access to pertinent information and to extend user productivity

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18 Embed analytics to show historical trends related to the account

19 Get latest account-related developments from your preferred business news source

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21 Embed social networking applications to leverage your network to make contact with key decision makers

22 <Insert Picture Here> Bringing the Best of CRM to You

23 Bringing the Best of CRM to You Oracle CRM On Demand Wherever You Need It Access key CRM information from your favorite portal or desktop Message Center Favorite Lists Analytics Simple Lists

24 Keep up to date with Siebel CRM On Demand Message Center and data embedded in your favorite portal

25 or on your desktop

26 <Insert Picture Here> Tailored Insight

27 Tailored Insight Interactive Custom Dashboards for Greater Intelligence Custom Dashboards Easily customize and combine multiple analytic reports and charts onto a single page or across multiple pages Group relevant business metrics and KPIs to give clearer business insight

28 Custom Dashboards

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36 Customize the dashboard to format analytic reports within a single page or across pages

37 Add another page to this dashboard

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45 Dashboard Prompt filters reports on both pages of dashboard

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