WIPRO TEV - ENABLING DIGITAL HIGHWAYS NETWORKS OF THE FUTURE
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1 WIPRO TEV - ENABLING DIGITAL HIGHWAYS NETWORKS OF THE FUTURE Wipro Telecom Equipment Vertical (TEV)
2 Industry Landscape We are living in a Digital Era and the consumerization of technology has fueled new trends. They are re-writing the areas for innovation and creativity, generating new kinds of collaboration and partnerships, bringing transformative change in the way people create, consume and distribute information, and giving birth to novel and dynamic business models. Industries are under pressure to embrace emerging and unproven technologies, experiment with new-fangled distribution models, comply with regulatory demands and predict fickly consumer needs. Content creation, transport, delivery & consumption is happening across industries and verticals Consumers are using mobile devices to communicate, for education, research, entertainment, gossip, news, work, shopping, transactions and video calls. Convergence has placed severe challenges before business, the enterprise and above all, on the telecom industry. Data is at the core of this converging eco system. Faster networks (3G, HSPA and LTE) with the dropping cost of smart devices are propelling over-the-air data consumption. The overwhelming growth in data demand has resulted in a capacity crunch, leading to unprecedented mobile network congestion and deteriorating end - Anytime, Anywhere and on Any Device. user experience. Enabling Digital Highways - Networks of the Future Wipro TEV offers unmatched R&D Engineering, Consultancy and Services for Telecom Equipment Vendors to provide market leading innovative solutions across Telecom technologies. Following figure provides a snapshot of Wipro's offerings: N e t H w o W rk BPO Services IT Services e Testing a n d Sys t Engineering m In Ser te g r at ion vic es Design, Development, Maintenance Re-Engineering Consulting Consulting Services Systems Engineering Solution Architecting Feature Development Enhancements Involvement from requirements to Unit Testing Cost Reduction Redesign Board Development FPGA / ASIC RF and Mechanical Engineering, Prototype Manufacturing, Environmental Testing BSP, Driver SW development DSP SW Development Testing as Managed TM Services (TMS) for end-to-end Testing Ownership System Testing Integration Testing Performance Testing Feature Testing Consulting & Planning Network Design & Deployment Network Optimization & Service Migration Field Services & O&M Network Managed Services Product & Customer Support Network Monitoring Helpdesk Business Process Consulting IT Infrastructure & Application Transformation & Virtualization
3 Experience and Expertise Across the Mobile & Fixed Broadband Value Chain Wipro has rich heritage of working with leading telecom equipment vendors over the last two decades. Wipro offers complete range of R&D services starting from product requirement to deployment and post deployment sustenance support to the TEV customers. Wipro's R&D service offerings also include HW engineering, Mechanical design, RF engineering, Board, ASIC/FPGA development and end to end testing. Wipro's service offerings in product R&D space consists of 5 broad portfolios across the Mobile Broadband Value Chain; namely, Radio Access network, Ethernet and Optical multi-haul network, Converged core and service infrastructure, EMS/NMS, OSS and Applications and Smart devices. Wipro's experience and expertise of Telecom equipment vendors' product R&D across technologies and product areas have been summarized below. Radio Access Networks Ethernet & Optical Multihaul Networks Converged Core & Service Infrastructure EMS/NMS & Applications Smart Devices EXPERIENCE GSM BTS, GSM BSC UMTS Node B, UMTS RNC LTE enodeb, LTE A Relay Nodes CDMA 1x/EVDO BTS, RNC WLAN AP & APC Access, Edge & Core Routers Carrier Ethernet Data Center Switches DWDM, ROADM MSPP, MSTP OTN SONET / SDH TDM switches FTTx OLT, ONT DSLAM Residential GW Circuit Core: MSC. Soft switch. MGW Packet Core: EPC, SGSN, GGSN, CDMA 1x/EVDO PDSN Policy (PCRF) HSS / HLR, SDF AAA IMS Mobile Broadcast GMLC / SMLC / SAS. LI Carrier VOIP PBX, IVR Contact Center FM, CM PM Applications Properietary & standard network adaptors User Management EMS & NMS application for Wireless,IP, Optical & TDM Network Customer experience management applications Design Tools & Applications Android & Windows Phone creation Device Sustenance Device Verification Test Automation Centers Application SW, Call Processing, OAM SW, Protocol SW, Embedded Firmware, Middleware, BSP & Driver SW EXPERTISE Board Development / FPGA / ASIC, DSP SW Development, Platform & Processors Requirement, System Engineering, Design, Bug Fixing, Feature Development, Patch release, Development, Testing, Program Mgt, Prototype build L1-L4 24x7 Support, End to End Testing Product Development Product Ownership
4 Network and System Integration Services Wipro offers complete end to end portfolio of services for network and system integration covering all aspects of predeployment, deployment and post deployment. The diagram below provides a snapshot of the plethora of services Wipro offers to the Telecom Equipment Vendor customers. Consulting Planning & Design Deployment & Integration Field Services and O&M Legacy Migration Managed Services Process Network Transport Network Field Support TDM to IP Edge/ Customer Care Consultancy Architecture, Rollout (Order to Cash) Core Migration Services (ITIL, etom) Planning, Design Packet Core Network Testing Migration of TAC Support Customer Backhaul Network Deployment and and Acceptance Legacy Access Service Experience Management Technology Consultancy Network Security, Analytics Performance Audit Service Monetization Design (IP/MPLS, Carrier Ethernet) Optical Network Design Wireless Access Design and Planning RF Optimization Lab Design, Automation Integration Multi Vendor Network Integration OSS, BSS, VAS Lab Build, Maintenance, Testing Fault to Resolution Network Outage Support AMC and Warranty support Passive Infrastructure Monitoring Drive Testing to FTTX Migration to IP-RAN Backhaul IPv4 to IPv6 Migration IMS Migration assurance & Fulfillment NOC Design and build (FCAPS) Operations and Maintenance Proactive Performance Analysis Delivering unmatched value to our customer through our global experience, process efficiency, matured governance model and effective usage of tools and frameworks
5 Wipro TEV Solutions and Packaged Service Offerings Wipro offers a comprehensive set of solutions in the area of Mobile and fixed broadband, service management, network security and smart device domain which helps the end customers to build their product rapidly with market differentiating features. Wipro's packaged service offering solution helps the customer to outsource their next generation product development and product sustenance work to a single vendor. Wipro's wide range of experience in telecom domain over last 2 decades helped to build a vast set of process, procedures, capability and knowledge assets in the form of Packaged Service Offering which has helped our customers to Go To Market faster and optimize their R&D spending on next generation of product development and sustenance of legacy product portfolio. Radio Access Networks Ethernet & Optical Multi haul Networks Converged Core & Service Infrastructure EMS/NMS & Applications Smart Devices WIPRO SOLUTIONS LTE Small Cell Software Components- Design Cloud RAN- Architecture LTE Converged Core- Implementation on multiple target platform Ethernet, OTN Demarcation devices- Approach Note Internet Offload Gateway- Implementation Service Management Framework- Design Network Analytics Applications- Approach Note Customer Experience Management- Implementation Android & Windows Application Development- implementation PACKAGED SERVICE OFFERINGS GSM BSC- Maintenance Factory HSPA+, LTE NodeB/ enb- Turnkey product (HW+SW) development, Proto build, compliance testing, volume production Carrier Ethernet Mobile Backhaul Packet Optical Switching / Transport Industrial Ethernet Product Development & Sustenance 3G/4G Packet Core- SGSN Softswitch Maintenance Factory EMS/NMS Enhancement & Maintenance Factory OSS Development (eg PM) Next Generation Product Development Android Feature Phone Development Windows Mobile Phone Development Product development Wipro TEV IT/BPO Practice Wipro TEV is the place in Wipro where telecom equipment domain knowledge is bundled and focused to provide industry specific IT and BPO solutions for Telecom Equipment Vendors. Based on our vast experience and capability in global IT infrastructure and applications management we are offering solutions that allow our clients to optimize their enterprise IT and business processes landscape. We understand that Telecom Equipment Vendors are becoming end-to-end service providers to their clients. Wipro TEV in IT/BPO is there to help complement your delivery capability.
6 Our focus areas are: TEV Business Process Consulting, Optimization and Outsourcing to lower process cost whilst introducing scalability and process excellence, e.g. Quote-to-Cash process. IT infrastructure and applications transformation and virtualization, SaaS model provision of major technology stacks, managed services and managed platform solutions. Transferal of existing contracts, assets and personnel into Wipro to turn into managed service agreement. R&D Consulting In today's increasingly competitive telecommunications industry, market leaders need to create and capitalize on the market potential of new Innovations in an efficient and timely manner. As capital pressure intensifies, business leaders look to systematically extract maximum value from R&D expenditure. Success depends on a close understanding of market requirements, a detailed insight into the technological landscape and a thorough appreciation of how to effectively deliver the innovation into the target ecosystem to maximize ROI. Wipro TEV has built the intellectual capital to assist equipment vendors meet the challenge of accelerating the pace of successful Innovation. Our Experienced Consultants can help you throughout the Innovation lifecycle, including: Complex solution & system analysis to evaluate and identify the core competencies required to deliver new applications or services machine to machine, mobile banking we can draw on our knowledge and experience not only in Telecom EV but also from IT, BPO / System integration across many markets and verticals. Co-Creation, incubation and development of new concepts with access to a range of collaborative models to keep your portfolio ahead of the game. Target Market & Value Analysis within the wider technological ecosystem (Optical, Ethernet, Wireless, Core, Terminal Devices, ASICS & associated Software systems) whilst maintaining an eye on the competitive landscape to assess critical success and risk factors. Product roadmap management, drawing on an extensive pool of engineering and business talent ensuring your product portfolio is flexible, agile and constantly tuned to your customers needs.
7 Wipro TEV Success Stories Wipro Solution Business transformation including rebadging of customer teams and total outsourcing of TDM and IP based class 4/5 switching product portfolio Business Impact Overall cost savings of 20% Wipro TEV Solutions, best in class industry partnerships, domain experience and industry maturity has been continuously delivering excellence and successful business outcomes to Network Equipment Vendors globally. A snapshot of some of the success stories include : 12 month tight delivery schedule for migration of CDMA RAN Elements and Management Solution from Solaris based, single core, bigendian legacy platforms to ATCA based, multi core, little-endian Linux platforms. Wipro's single vendor partnership model provided HW, SW, RF, mechanical design and Testing services. The solution included Turnkey low power micro NodeB/eNodeB product creation. Design ownership of one of the largest OSS vendors Radio, Core and PM product lines Complete R&D ownership of SGSN product line through transformational core-flex business delivery model Stable Partnership helped develop market differentiator features like Coherent optics, 40G for next generation ROADM products Wipro managed clients back-office operations to improve the speed and agility of their processes. The partnership enabled the client to leverage best-in-class processes and gain better control of operational performance Fast & secure transition of 60 business critical apps into global Wipro AMS program covering large Equipment Vendor's Delivery, Sales, CRM, PDM. Smooth transferal of client personnel in EU, US and CN Customer achieved significant time to market advantage Helped the customer go to market faster by 6 months Significant time to market advantage at a reduced cost Significant time to market advantage at a reduced cost Helped the client achieve 30% savings in R&D expense 44% dip in dependent orders Approximately ~ 16% improvement in overall Cycle Time (CT) & 29% improvement in CT of self-dependent orders Projected cost savings of 50% delivered. All KPIs consistently green since 20 months. Winning in a Digital World Wipro's comprehensive suite of converged services addresses the entire digital value chain which includes Content Providers, Independent Software Vendors, Network Equipment Vendors, Communication Service Providers, Media, Entertainment & OTT players as well as Device Vendors. Our vertically aligned business model allows us to understand customer business imperatives and technology service lines give us the unique ability to architect integrated technology solutions partnering with organizations to Do Business Better and win in a Digital World.
8 About Wipro Technologies Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business 0 outcomes through its deep industry experience and a 360 view of Business through Technology helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has over l30,000 employees and clients across 54 countries. For more information, please visit or mail us at info@wipro.com Copyright Statement : Copyright Wipro Technologies. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without express written permission from Wipro Technologies. All other trademarks mentioned herein are the property of their respective owners. Specifications subject to change without notice. IND/BRD/FEB 2012-MAR 2013
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