Delivering true enterprise mobility for business

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1 Delivering true enterprise mobility for business

2 Get the whole picture straight from the field PLAN Our full company systems integration gives you the big picture and the detail at the touch of a button. SCHEDULE One mobile platform to provide data for crew scheduling, asset management and regulatory systems. GO Information in real time, to address situations on location, when & where you need it.

3 fieldgo is a leading software company known for it s unique, flexible enterprise mobility platform used by local government, utilities and contractors alike. From data capture, to full company systems integration and ongoing management of equipment maintenance, work crew scheduling and customer care, fieldgo gives you the big picture and the detail at the touch of a button. Designed to improve your business processes, fieldgo develops workflows to capture data in a way that is complete, timely, consistent and simple to follow. Best of all, fieldgo integrates and works with your existing systems, making them work harder and smarter with more accuracy. Using the latest technologies, fieldgo sends data directly from the field to your databases in real time in the exact format your system needs. The fieldgo software is efficient, affordable, very cost effective and will increase your service deliverables almost overnight. This is a real-time solution for businesses operating in the real world.

4 Create a better business intelligence understanding. The fieldgo solution ONE MOBILE PLATFORM FOR ALL YOUR COMPANY INFORMATION Good data is key to organisational performance. Accurate, complete information on assets and resource use has real financial power for managers. The fieldgo enterprise mobility software has been built specifically for field data management. But it also performs the role of foreman, scheduler and dispatcher. It keeps workers connected and on track in the field displaying and updating asset details, locating the next job with GIS, che cking off safety and automating timesheets. The software can collect data for all crew scheduling, customer services, asset management and regulatory systems, breaking down traditional silos and clearly showing you the big picture, right across your business. Knowing the real condition of your assets in the field is essential for maintenance and lifecycle management leading to better strategic decision making, improved asset performance, optimised resources and reduced risk. Call centre and customer support staff can provide the best service with real-time information about jobs, crews at their fingertips. And when maintenance is outsourced, fieldgo encourages visibility and transparency for contract management too.

5 The fieldgo process 1. SCOPE We start by clearly identifying the objectives and deliverables of your mobility platform. This is the most critical step of the whole implementation process. We understand clients often need support in forming a clear vision and defining outcomes for their enterprise mobility solution. Our experience and expertise in dealing with local government, utilities and contractors allows us to quickly grasp your needs and propose best practice solutions. 2. CONFIGURE Configure the fieldgo software to work seamlessly with all your business processes. Once the objectives are set and the requirements defined, we configure the fieldgo software in line with the unique processes of your business. Throughout configuration and testing you have full visibility of the project and the opportunity to be involved at every step of the process. 3. INTEGRATE Make sure your systems talk to each other using our sophisticated fieldgo suite of integration tools. Integration is everything and our Data Pump interface is the key. Once the front end and back end are in sync we provide a smarter way to handle data with real-time data transfer while maintaining the integrity your core data. 4. DEPLOY Deploy the fieldgo software on your servers and field devices for real time access in the field. Once we have permission, we ll deploy the software to your servers or in the cloud, in line with any change control procedures. Once implemented, you can role out to all your field devices. And, of course, we re here to help if you have any issues.

6 Harness the true power of onsite & remote staff.

7 The fieldgo software is a flexible enterprise mobility platform easily scaled to suit the unique needs of your business. The fieldgo software DESIGNED FOR FIELD DATA & FIELD CREWS In bright light, out of range, or down a ditch. We have tested and refined the fieldgo software over many years, directly in the field. Our expertise shines through every facet, because it s been crafted by people with real works management experience. Workers on the job perform best when equipped with good design high contrast screens for sunlight, smart icons for quicker navigation. We make sure it all works seamlessly on whichever mobile device suits your requirements. DISPATCH, SCHEDULING & RE-ROUTING The multi-view dashboard allows dispatchers to balance workloads and respond to high priority jobs or emergency repairs faster. GIS location coordinates and pinpoints assets to be repaired or inspected, while visual mapping of locations, jobs, crews, vehicles and inventory means real time crew location information at your fingertips. Follow up with an instant job report to the nearest crew. Once in attendance if your crew can t get a real time connection, they can update asset information to the on-board database, for downloading when back in telecommunications range. And, we ve included simple-to-use checklists for health & safety and traffic management to keep your workers safe and jobs compliant with industry regulations. FLEXIBLE AND FUTURE PROOF The fieldgo software takes diverse data and pumps it, in the right format into any, or all, head office systems. For example, water utilities can use the software for all their freshwater and wastewater fieldwork, while Councils use the same software for the supply, maintenance and inspection of all infrastructure.

8 How fieldgo works The fieldgo toolkit is an enterprise mobility software solution designed to enhance existing in-house, or cloud based, business systems. FIELD APPLICATION SOFTWARE Or it can be used as a complete, stand-alone works management and scheduling tool. Either way the software can streamline your business processes and improve the value of your data. The software operates on all major devices and is compatible with Windows, ios and Android. OUR TECHNOLOGY Head office dispatch & management fieldgo has redefined asset data capture Using metadata, with generic business rules and logic to create sets of forms & change fields, you can now use the fieldgo software for all your business assets. We help configure the software to build forms the way you want them, without the need for programmers. The result is a truly mobile platform, giving crews direct access to head office data and the ability to update details directly from the field. DATA PUMP & WEBSERVICE APPLICATION SERVER Asset management CRM Finance

9 Mobile field applications MANAGEMENT CONSOLE fieldgo COMPONENTS Field Application Software Connect your crew out in the field, for scheduled works data capture and service requests. With the on-board database they can proactively address and respond to situations as they happen. Operating in real-time on-line, data is uploaded to the Administration Management Console or, if off-line, stored on the device. Administration Management Console ERP Regulatory GIS Use the console & client toolkit for full configuration of the Field Application Software, including page design and business driven workflow management in both online and offline modes. Use the GIS mapping tool to ensure the right job is assigned to the right crew, with the most cost effective outcome. Data Pump The Data Pump controls the level and timing of integration flows between various in-house software solutions and the fieldgo application. Webservice IN-HOUSE SYSTEMS MULTIPLE SERVER COMPATIBILITY The Webservice hub lies at the heart of the fieldgo system gathering and managing data flow for all the components.

10 Mobile platform provides real, measurable savings Gary Hill Asset Management Systems Administrator Waitaki District Council Using the fieldgo software saves us time and money. Data used to be manually entered into our financial system, but now this step is completely automated. Water readings are more accurate and timely we get more information about what we need to fix and maintain.

11 Waitaki District Council looks for more transparency Waitaki District Council After engaging fieldgo to simplify the reading of 600 water meters using electronic entry, Waitaki District Council will now use the software to track roading work. With proven fiscal results from automation across water assets the council plans to use the fieldgo software to increase the visibility of its roading contracts. It s contractor SouthRoads will share inspection and repair data as it undertakes each job. The council will be able to monitor roading budget spend in real-time, as the SouthRoads completes its bulk funded schedule of projects. Council managers will also be able to identify problem areas, make rational decisions about maintenance and replacement and have up-to-date job status reports available to keep the public informed about track levels of service.

12 Frankston City Council extends mobile data from trees to roads Frankston City Council Frankston City Council has implemented a mandate to improve the accuracy and quality of its asset information by going mobile. Tree specialists now locate trees for inspection using GIS on the fieldgo software. New plantings are logged and delivered into the council s Hansen asset management system accurately. Consistent data is guaranteed as the cataloguing process requires relevant attribution for each tree, such as its genus and species, to be entered online. While on site, tree staff generate additional work orders to schedule other tasks that come light. Based on the successful implementation of fieldgo for tree works, the council is now using the software for roads, dispatching roading gangs to jobs, with location and details available on hand-held devices. Workers can log road inspections and create work orders for further maintenance from each location.

13 Improving asset information quality & accuracy Claudia Aberl Acting Information Systems Support Coordinator Frankston City Council The fieldgo software enables us to integrate our mobile needs with Hansen, Pathway and IntraMaps. It s flexible and highly configurable with no programming skills required to create easy to use interfaces for our field operators.

14 Real time savings achieved through automation. Bruce Fox General Manager SouthRoads This is the first contract management system I have seen that eliminates duplicate data entry giving staff and clients the exact information they require. For the first time, clients will be able to monitor the work we undertake for them, while we re on site.

15 SouthRoads rolls out fieldgo across the business Client: SouthRoads South Island civil contractor SouthRoads has extended its application of the fieldgo software with a new market leading Contract Management Solution (G2) to include live customer interaction. Initially the software was used to dispatch roading jobs and to capture inspection and repair data for its Waitaki District Council network contract. Extending the usage of this industry leading solution to incorporate all jobs in real time across the region means information is now available for viewing both internally and by Waitaki District Council staff. Both SouthRoads and Council staff can view, report and approve jobs in real time creating significant contract management efficiencies and promoting closer ties between the businesses. SouthRoads is using the G2 platform across all operations, including civil engineering, construction and repair projects. A further extension is planned to complete the quotation aspect, which will be used for contract and tender processes. This will include a full pricing engine to support the pricing of scheduled items and materials. The software will then be used to automatically create monthly work for an entire financial year streamlining the administration of bulk funded contracts, quality assurance and health and safety.

16 Australia Aquavista Tower 401 Docklands Drive Docklands, Victoria 3008 New Zealand PO Box North Harbour, Auckland 0751 fieldgo.com

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