TIGERNIXCRM Customer Relationship Management

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1 TIGERNIXCRM Customer Relationship Management Solution Overview

2 Tigernix CRM Strong customer focus and optimized service strategy are the cornerstones of profitable Customer Relationship Management Customer-centric business is the order of the day! Call it customer knowledge or knowledge about customers; you have a clear edge over your competitors. It s all about effective management and use of customer data regardless of constraints such as geography (location). This access to knowledge gives you ultimate visibility and transparency of all your key customer data, appointments, correspondence (yours & your teams ), as well as all activities (including s), marketing campaigns, opportunity pipelines as well as customer trouble tickets and complaints. Tigernix CRM offers solutions to small and medium-sized businesses, with a rich set of features and functions on a customizable and secure platform, for CRM - SaaS Tigernix CRM: Competitively priced web based, Enterprise Class CRM/ Groupware with On site or On Line deployment options. daily business needs. Tigernix CRM supports your company s internal processes and employees in sales, marketing, customer service and back office, to well-organize customer data such as accounts and contacts, sales leads, potentials and pipelines, quotes, sales orders as well as trouble tickets, product knowledgebase, and more. Customer Relationship Management (CRM) is the cross departmental company strategy that allows you to systematically build on your existing and new customer relationships. Tigernix CRM is a web-based CRM and Groupware system, which is platform independent and built on state-of-the-art technologies. 2

3 Tigernix SaaS (Software as a Service) Our greatest strength and competitive edge are in the success of SaaS (Software as a Service), HaaS (Hardware as a Service), and H+SaaS (Hardware + Software as a Service) services or Hardware + Software Leasing Model. We are striving to build a strong foundation on this, grow, and establish ourselves as a leading global player. Tigernix CRM is an Enterprise Class CRM solution, with ZERO INVESTMENT or ongoing subscription costs. All you need is an Internet browser to get started. Tigernix CRM enhances your overall business visibility and productivity Tigernix CRM leverages the benefits of latest technologies and adds more value to the end users by providing many enterprise features, such as sales force automation, customer support & service, marketing automation, inventory management, multiple database support, security management, product customization, calendaring, integration, add ons, and much more. Tigernix CRM also provides productivity enhancement add ons and fully integrated solutions with customer service portal & knowledgebase FAQ, web lead and contact capture forms, as well as the APIs, to further expand and integrate the system to your specific business needs. All companies, independent of size or industry, have unique needs and requirements. Tigernix CRM provides you a Windows or Linux-based solution infrastructure, fully On Site (at your premises) or outsourced (On Demand), with a multilingual, user-friendly interface, and full integration possibilities for complex business processes. Tigernix CRM offers customers an affordable yet professional CRM and Groupware business platform. Large, worldwide communities of developers, testers, quality control, and support. Quick identification and resolution of bugs. Large deployment of users and systems with the highest. Requirements for stable and reliable operations. 3

4 Tigernix CRM Features Marketing Automation Activity Management Inventory Management Productivity Add-ons Sales Force Automation Reports and Dashboards Product Customization Customer Support & Service Security Management Lead Management Account & Contact Management Opportunity Management Sales Quotes To Dos, Meetings & Calls Recurring Events Shared Calendar Activity History Notifications Notes Products Catalog Price Books Vendor Management Purchase Orders Sales Orders Invoices Customer Portal RSS Feeds Lead Management Account & Contact Management Opportunity Management Sales Quotes Key Metrics Customizable Reports 20 Pre built Reports 20 Pre built Dashboards Report Folders Custom Fields (10 different data objects) Pick Lists Custom List Views Drag & Drop Modules Trouble Tickets Knowledge Base Customer Self Service Online Knowledge Base User Management Profiles Roles Groups Organization level Access Control 4

5 Contact Tigernix Tigernix Pte. Ltd. 63 Hillview Avenue #09-19 Lam Soon Industrial Building Singapore T F W E /

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