Albany epay. Intelli gent Payments Management

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1 Albany epay Intelli gent Payments Management

2 Working in Partnership Albany works closely with relevant industry bodies to ensure high quality solutions are developed that directly meet the ongoing needs of our customer base. Albany currently has three levels of approval from Bacs: Leading the way in Intelligent Payment Processing Since 1989, Albany Software has been developing software to transform financial processes; enabling companies to embrace ebusiness and move their organisation into the 21 st Century. Albany Software is the market leader in electronic payment solutions and our enviable market share is testament to our powerful offering and outstanding reputation. g Bacs Approved Software Solution Provider since 2003 g Bacs Approved Bureau Service since 1999 g Bacs Approved Software Solution Provider for the Secure-IP service (UK Faster Payments) since 2009

3 Albany epay Payments and collections - on time, every time Albany epay is an intelligent payments gateway, enabling organisations to securely manage and control payments and collections. This innovative software ensures your money gets to the right place, at the right time and in the most cost-effective way. Capable of processing Bacs, Faster Payments and Direct Debit collections, Albany epay also links to a global payments platform*, allowing the management of payments from a single location. Delivering secure user segregation, advanced notifications and workflows, as well as comprehensive reporting capabilities, Albany epay is configurable to suit the needs of your business. Acc/Payroll Solution Encryption Payment File (s) Auto Submit File Polling Bacs Payment Software - Albany epay Workflow & Notifications or HSM Easy-to-use and scalable to your organisation s size and requirements, Albany epay: g Caters to your preferred environment and is available as an on-premises or online solution g Integrates with all mainstream accounting, payroll and ERP packages g Validates the file against the EISCD** to ensure that all sort codes and account numbers are correct g Advises whether the bank account can accept Faster Payments, Bacs and Direct Debits g Enables multiple levels of authorisation g Sends the file directly to Bacs for processing *Payments services and related activity will be managed via a world-renowned 3rd party platform. **EISCD - Extended Industry Sort Code Directory. Albany epay is straightforward, user friendly, and performs a very simple function efficiently. (Foxtons Estate Agents)

4 How can Albany epay help? g Are you concerned about the security of your payments? Albany epay ensures security from both external interference and internal misuse. Externally, SSL connectivity coupled with PKI, makes Albany epay unassailable during transmission. Internally, data integrity is assured through sophisticated user security, Windows authentication, permission workflows and encryption between the server and client. g Would you like a tailored solution that supports your business processes rather than enforcing its own? Albany epay can be configured to support individual requirements. The flexible workflows, hierarchical user permissions and choice of automation options enable you to configure Albany epay to suit your organisation and adapt as your business evolves. g Do you need more up-to-date, accurate reporting? The comprehensive reporting facility within Albany epay allows you to access a range of management information at the touch of a button, providing visibility over: g g g g g Usage Configuration setup Cash flow Reconciliation Audit trails g Do you already manage your payroll electronically but continue to pay suppliers by cheque? You can use the same system for payroll or supplier payments and for Direct Debit collections from your customers, enabling you to improve efficiency and achieve economies of scale, without compromising information across departments. g Do you wish your international payments were as easy as your domestic ones? In a growing global economy, organisations looking to trade internationally need a simple, fast and reliable funds transfer solution to support their business. Albany epay links directly to the secure international payments platform, GlobalPay*. g Have you ever missed a payment deadline or needed to transfer money quickly? Traditionally bank charges for urgent transfers have been significant, but with same-day payments available through Albany epay, the costs are minimal and the payment is practically instantaneous. Albany epay supports multiple tasks and user permissions, ensuring data is kept completely separate and confidential. *Payments services and related activity will be managed via a world-renowned 3rd party platform.

5 Albany epay

6 Conformity with the latest systems Accuracy Security Albany epay has been designed using the latest Giving you peace of mind that the payment file is Sophisticated user security and authorisation lets What does Albany epay offer you? WinForms and.net framework technology, offering a high degree of functionality and compatibility with the latest operating systems. Database requirements are supported by SQL and SQL Express. Scalability Caters for single users with small volumes of transactions, up to dozens of users with high volumes. Scalable over time as your business grows. Advanced workflows Configurable and capable of suiting diverse internal processes, be it for numerous departments, various authorisation needs or different payment types. The solution moulds itself to individual businesses and is highly configurable, yet easy to administer. Ease of use error free, Albany epay validates bank account & sort code information against the EISCD*, as well as delivering easy-to-identify error messages and warnings at transaction and file level. Seamless integration Easily integrates with all accounting, payroll and ERP applications, collecting payment information in the first instance and reconciliation after processing. Choice of payment methods From domestic Bacs and Faster Payments, to international payments and Direct Debit collections, across a variety of clearing mechanisms, the payment choice is yours. Save time and money by choosing the optimum method for your circumstances. HMRC Real Time Information you decide who performs what task, giving greater control over transactions. Advanced mechanisms (SSL, PKI and Encryption) ensure secure connectivity when submitting payments. Automation As much or as little automation as your organisation demands - from fully user-driven processing with manual interaction at every stage, to complete lights-out** capability. Reporting Configure reports to ensure that your users receive the most appropriate level of detail. Albany epay delivers high level information during processing and after submission, as well as more comprehensive reporting such as detailed audit trails, reconciliation reports and notification of account changes. Streamlined processes Exceptionally user-friendly. Includes processing Albany epay is designed to accommodate the Albany epay simplifies and automates back office wizards, user guides, tutorials and logical menu HMRC Real Time Information submissions to the processes, minimising manual input and resource structures with simple navigation. PAYE system. time, ensuring staff can focus on your core business. *EISCD - Extended Industry Sort Code Directory. **Supported by Albany s enterprise system and requires an HSM, available at an additional cost.

7 Albany epay Varying L evels of Automation Latest Technology Multiple Payment Methods Streamlined Processes Advanced Workflows Seamless Integration Sophisticated Security Albany epay User-friendly Interface Bank Account Validation Authorisation and Control User Segregation HMRC RTI Submission Comprehensive Reporting Scalability

8 How does Albany epay work? Albany epay collects payment data and goes through a three stage process: Validate - Authorise - Send. Once configured, the process of sending a payment takes moments and a minimum of clicks. The three stages are sequential and can either be user-driven or automated through the scheduler and workflow configuration, creating a task-oriented user experience that prompts action at each stage. Validate Authorise Send Albany epay: g Collects the payment file extracted from associated applications g Runs a series of checks to ensure data integrity g Selects the payment method and payment date g Presents warnings or errors associated with content g Produces full reports to keep the user informed Albany epay: g Offers multiple levels of authorisation g Ensures the user has the necessary permissions to authorise g Checks limits and notifies of any breaches g Presents warnings or errors g Presents detailed view of file for approval Albany epay: g Hides and secures contents of the file from the user g Uses SSL to connect to CSM g Sends encrypted data to CSM g Gives instant notification on screen to confirm arrival The User: g Checks the details of the payment file g Confirms acceptance The User: g Checks the details of the payment file g Uses a security token to digitally sign the contents of the file The User: g Instigates connection with security token (manual or automated connection through use of an HSM*) *Available at an additional cost.

9 Accounting Solution Albany epay File Transfer: Payroll Supplier Payments Direct Debits Payments Manager File Polling Manual Entry Import / Export Manipulation Authorisation Communication Notifications Routine status updates Exceptions Escalations Workflow management Validation Software Integration User Interaction User Security STP Workflow Processing Authorisation Albany epay Disaster Recovery Formatting Management Reporting Limit Checking Reconciliation Scheduling Connectivity Clearing Settlement Mechanism Authorised file to: Bacs Faster Payments GlobalPay SEPA SWIFT Statutory Notifications ADDACS, AWACS, ARUCS AUDDIS, ARUDD, DDICA Returns / Rejection Acceptance Reports Statutory Reports Audit Trail Management Reports: Processing Improvement Planning Cash Flow / Forecasting History

10 Implementation Support and Maintenance From receipt of order, our team of professional consultants will ensure a smooth and timely implementation of your solution. The scope and intensity of the implementation caters to your needs. It is adapted to the complexity of your requirements, with the expectations of both parties aligned from the start. g An initial review will take place to capture all of your specific details in preparation for the installation itself. This will require input from your IT division to facilitate the seamless integration of Albany epay into your infrastructure. g Once both parties are fully prepared, the installation will take place at your premises by a qualified engineer, who will complete testing and set you to live, followed by a training session for users and administrators. g The engineer, together with the customer, will then complete a sign-off report. In doing so, both parties ensure that Albany Software has fully delivered on the implementation of the solution. Once installed, Albany epay requires little ongoing support and any incident will be dealt with quickly and efficiently by Albany's UK-based support department, with minimal disruption to your business. Albany Software s standard support and maintenance contracts include: g Help desk support, Monday to Friday from 8am to 8pm (excluding Bank Holidays) g Monthly updates to the validation directory (EISCD) via automated web downloads g Registration to Albany's contingency service in case of need (except for commercial bureaux) Optional Service Level Agreements If you require additional support and peace of mind, you may wish to take advantage of Albany's Service Level Agreements. These can include features such as diagnostic links, site visits and targeted resolution times*. *Available at an additional cost.

11 Albany epay Why choose Albany Software? Albany Software Limited was acquired by Bottomline Originally founded in 1989, Albany Software has Technologies in September Offering world class enabled over 5,000 customers of varying sizes and solutions and service excellence, the combined across all industries to automate their financial organisation is focused on delivering event greater processes. value to its customers. Glossary of Terms Bacs Notifications Delivered via Bacs to provide business critical data in a standardised format for re-integration with in-house applications or provision in a readable format. EISCD - Extended Industry Sort Code Directory A comprehensive database of payments-related information for UK banks and building societies. It contains information about all bank offices or branches involved in the UK clearing systems: Bacs, Faster Payments, Cheque and Credit Clearing. Bacstel-IP Find out more We would like to hear from you. If you would like further information or a comprehensive demonstration of how Albany epay can enhance your business, please contact our sales team on , or sales@albany.co.uk The Bacs delivery channel which employs Internet Protocol combined with PKI security. CSM - Clearing Settlement Mechanism The mechanism for clearance and settlement of financial transactions both domestically and crossborder. HSM - Hardware Security Modules Provide an alternative to Smart Cards and Smart Card Readers for those users looking to automate the process of authorisation and / or submission. Secure-IP The delivery channel for the Faster Payments Service. Enhance your ebusiness functionality with Albany Software s solutions Albany Software provides a suite of on-premises and web-based solutions to streamline business processes, enabling the electronic exchange and delivery of documents, data and funds: g Collections management Improve cash flow visibility and save time and money with the complete collection management solution for Direct Debits and credit cards. g Document delivery Save money, time and resources with the complete electronic document delivery solution. g Bank account validation Eliminate time-consuming and costly errors with fast, accurate validation of bank account and credit card details. SSL - Secure Sockets Layer Cryptographic protocols which provide secure communications on the Internet. Smart Card & Smart Card Reader A credit card type security device with a built-in microchip which holds identification details in digital format and provides advanced authentication for secure business transactions. Payment requests and other transactions submitted to Bacs are digitally signed by the user with their Smart Card and PIN. PKI - Public Key Infrastructure Provides strong authentication and non-repudiation protection through the use of digital certificates and cryptography.

12 Albany Software Limited, a Bottomline Technologies Company Albany House Omega Park Alton Hampshire GU34 2QE T +44 (0) F +44 (0) sales@albany.co.uk Albany epay is a registered trademark of Albany Software Limited. All other trademarks, brand and product names are acknowledged. AePAYBRQ412

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