Filling the Void: Advancing the Industry
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- Gervais Price
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1 Filling the Void: Advancing the Industry
2 Director of Facilities at Mennonite Home Communities in Lancaster, PA 20 + years experience in various industries in Facility Management (manufacturing, public sector, healthcare) IFMA Certified Trainer Multiple volunteer positions within IFMA: National Board of Director, President of MFC, various local chapter positions, IFMA Foundation Speaker NFMT, WWP, Temple, Local
3 What s the status of the industry? What is FM? What do we need to know? What can we do? Where to start?
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5 Half of the FM workforce will retire in the next decade Baby Boomers are retiring 49 Average age of IFMA members Only 1% of millennial students are enrolled in FM programs. We HAVE to train who we have!!!!!
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13 Essentials Courses provided by IFMA Sustainable Facility Professional (SFP) Facility Management Professional (FMP) Certified Facility Manager (CFM) Accredited Facilities Programs (Degree) NFMT National Facility Management Tech Greencon USGBC conference WWP World Work Place Networking IFMA, USGBC, AFE, CCRC Unlimited opportunities..
14 Facility Management Professional The must-have credential in facility management Knowledge-based certificate program 5,200+ worldwide Sustainability Facility Professional The leading credential for the development of sustainable FM strategies Knowledge-based certificate program 500+ worldwide Certified Facility Manager The premier FM certification for experienced professionals Competency-based certification 2,800+ worldwide
15 2009:Global Job Task Analysis (GJTA) resulted in addition of 2 new competencies for a total of : FMP courses updated and introduction of the IFMA FMP Credential Program 2011: SFP credential introduced with IFMA SFP Credential Program 2013: CFM exam updated to cover 11 competencies and introduction of IFMA Facility Management (FM) Learning System 2015: IFMA instructors called to GJTA let the fun begin!!
16 IFMA was awarded ANSI Accreditation in 2015 for FMP and SFP Programs ANSI (American National Standards Institute) is the U.S. representative of ISO Corporations & State Agencies that require accreditations will be assured highest international standards FMP and SFP described as World-class, gold-standard model of learning and development
17 Communication Emergency Preparedness & Business Continuity Environmental Stewardship & Sustainability Finance & Business Human Factors Leadership & Strategy Operations & Maintenance Project Management Quality Real Estate & Property Management Technology
18 CFM Credential Most respected global credential in the FM industry For experienced FM professionals with the knowledge and competence to apply their expertise across the entire FM body of knowledge. Eligibility requirements: work experience & education Pass the CFM Exam which tests 11 competencies defined by IFMA s Global Job Task Analysis: Operations and Maintenance Project Management Finance and Business Leadership and Strategy Environmental Stewardship and Sustainability Communication Emergency Preparedness and Business Continuity Human Factors Quality Real Estate and Property Management Technology
19 Knowledge-based certificate program No prerequisites For FMs and industry suppliers looking to increase their depth-of-knowledge in the four foundational FM knowledge domains deemed critical by employers: Operations & Maintenance Finance & Business Project Management Leadership & Strategy Prepare and earn the FMP credential with the IFMA FMP Credential Program Printed and e-version study materials Online study tools Online FMP final assessments to earn the FMP Instructor-led courses and group training available
20 Knowledge-based certificate program For all FM and like-minded professionals with an interest in sustainable practices Candidates should have a prior foundational understanding of FM 3-Year term of validity. To renew, complete an online course and assessment. Teaches and tests three focus areas: Strategy and Alignment for Sustainable Facility Management Managing Sustainable Facilities Operating Sustainable Facilities Prepare and earn the SFP credential with the IFMA SFP Credential Program Printed or electronic study materials Online study tools Online SFP final assessments to earn the SFP Instructor-led courses and group training available
21 Top 3 Reasons 1. Improve and confirm qualifications for a current job 2. Gain qualifications for a future job 3. Earn prestige and recognition among Colleagues FM professionals with one or more IFMA credentials make an average of $7997 more per year than those without an IFMA credential. Source: IFMA Value of Credential Research, 2014
22 84% of employers feel that an IFMA credential increases job confidence. 70% of employers state that an IFMA credential stimulates strategic thinking. 84% of employers state that IFMA credentials increase the collective FM knowledge of their organization. 74% of employers feel that the overall reputation of the FM team is improved by having their employees earn an IFMA credential. Source: IFMA Value of Credential Research, 2014
23 University FM programs Thaddeus Stevens Chapter-delivered course Central PA Self study = On-line options
24 IFMA FM Learning System Comprehensive reading materials Six books with 1,500 pages of educational content Overview of the facility management body of knowledge Organized by 11 competencies tested on the CFM Exam Interactive online study tools SmartStudy tool helps organize a study plan Case studies cover the competency areas Flashcards and glossary for review of key terms and definitions Progress reports track activities and scores Resource Center provides additional references Online testing tools Pre-test gauges initial knowledge to help focus studies Chapter-specific quizzes reinforce concepts Post-test gauges knowledge gained and identifies areas for further study Experience the Exam provides practice for exam format
25 Essentials of FM Course Introductory courses for: anyone entering the profession for the first time anyone interesting in learning more about the profession Three modules: Introduction 1 workshop O&M Series 4 Workshops Work Management if FM Series 5 workshops
26 FM Accredited Degree Programs
27 CFM Review course 1 day course completed FREE to Chapter members offered to Non-members Free 2 new members joined the chapter. Essentials Courses Facilities Management Professional (FMP) *All under review and will be based on interest
28 What is needed? Assessments! FM Industry Trends for your Business (Manufacturing, Public Sector, Retirement Community) Customer service / soft skills training for culture 24/7 on site service rotating staff and skills Growing new buildings w/o additional team members Mobile technology Intern programs Sustainability focused systems and Programs Department 5 year plan. Multi-skilled technicians/team members (what does that mean?) Training what s needed Who s capable - to what degree? Attitude is everything. You 5 year plan. Succession planning Training what s needed
29 What is needed to support the Assessment results? Budget Include more than the infrastructure support Conferences/travel for two people Money to support the training plan T I M E for Leadership Take the time to mentor Bring in a mentor / Trainer to the site Develop implementation plans take the time to plan and discuss. Create buy in for the programs from the team Schedule time to implement Set goals / develop a project plan for training Don t procrastinate
30 Contact: Lesley Groff, CFM Or visit:
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