Complete Transferee Satisfaction. Compliant with Your Relocation Policy.

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2 Complete Transferee Satisfaction. Compliant with Your Relocation Policy. One point of contact for Domestic and International Solutions: Household Goods Moving Move Management Relocation Departure & Destination Services

3 Every day is moving day for us Over 450 U.S. & Canada Atlas & Atlas Agent locations Atlas Van Lines Relocation Services Group Atlas Canada Atlas International Avail Move Management Cornerstone Relocation Group

4 Every day is moving day for us worldwide. Over 450 U.S. & Canada Atlas & Atlas Agent locations Networked with over 300 international partners

5 2013 Revenue by Percentage Atlas companies involved in Corporate Relocation

6 Atlas Van Lines Total Operating Revenues

7 Household Goods Transportation Business Mix (2013)

8 U.S. and Canada National Account Traffic Market Share 2013 Domestic : 20.86% Canadian: 43.6% Cross-border traffic: 44.6% Portfolio 2013 U.S.: National Accounts Canada: 290+ National Accounts

9 Services Domestic Household Goods Moving 318 domestic agents; 134 Canadian agents* Over 60 years experience in HHG moving All agents exceed the quality standards required to be a certified AMSA ProMover; all agents are certified ProMovers Ranked as highest-rated moving company by transferees from 117 U.S. companies in the 17 th annual Trippel Survey * Current statistic as of January 2014

10 Services Domestic Household Goods Moving Transportation Power 2,140 tractors 1,551 straight vans 3,922 trailers

11 Services Domestic Household Goods Moving Storage, Coast-to-Coast 590+ warehouse locations Over 17 million sq. ft. secure space Storage in transit options wherever you go

12 Services Domestic Household Goods Moving Self Haul The only van line that allows its agents to manage the entire relocation, start to finish Unrestricted Right of Self-Pack / Self-Haul provides a simplified, well-managed relocation process

13 Services Domestic Household Goods Moving Flexible Offerings Range of service options to fit virtually any need Full-service van line offerings with professional packing & loading Expert training and equipment for special items Warehouse storage in transit (SIT) Regardless of service option selected, customers choose their level of involvement

14 Services Domestic Household Goods Moving Professional Van Operators (2,880+) 5 years average experience Intensive screening and training process Safety commitment: 0.24 preventable accident rate/ million mi. (2013)

15 Services Domestic Household Goods Moving Professional Van Operators (2,880+) Uniforms mandatory Customer service focused Safety and quality oriented On-site supervision of load/unload & delivery Use satellite communications

16 Services Domestic Household Goods Moving Professional, Background-Screened Crew Trained crew, best techniques (e.g., stretch wrap, pad wrap) Background-screened personnel (an Atlas first) Professional grade materials the right packing supplies for the right items special provisions for fragile and electronic items keep your items safe during transport Surface protection floors, doors, walls

17 Services Stretch Wrap Protection Complimentary protection for your fine, fabric-covered household furnishings Special stretch plastic covering Provided at no extra charge Spotless protection during the move Won t damage wood or metal trim Applies quickly and easily Dust won t accumulate during storage Not to be used on leather or suede

18 Services Atlas Canada Founded 1963 Largest carrier of HHG in Canada Canada s predominant carrier more than 130 agents providing service in all provinces and territories Domestic, cross-border and international relocations Leads industry in cross-border relocation

19 Services Atlas International Corporate and Government Services Since 1956 Transportation Relocation Services Travel Services Full-service corporate travel agency Program management and reporting

20 Services Avail Move Management Systems, Data and People to Manage Household Relocation Programs Since 2003 A single point of contact for Global Corporations and the U.S. Government Contract administration Policy consulting and administration Onboarding, initiating a program Supply chain coordination Expense tracking Auditing & reporting Which set of suppliers can keep your program on track? Avail knows.

21 Services Cornerstone Relocation Group Since 1990 We believe a relentless quest for excellence, innovation and never-ending improvement creates the best relocation solutions for clients and transferring employees Consulting relocation policy design & group moves Departure home sale assistance & inventory management Destination assistance with home finding & settling in Financial expense management, cost tracking & tax reporting International assignment management & immigration Supply chain management leverage costs & service

22 Technology to Make Moving Better Shipment Tracking Real-time monitoring of shipments Location of goods always available Online reporting via atlasvanlines.com Mobile device reporting with moveatlas Corporate Account Tracking Individual Tracking

23 Technology to Make Moving Better AtlasNet Survey Mobile cross-platform tools for in-home inventory Secure, accurate, timely control of information Industry-leading efficiency Real-time data entry into process flow of the move Allows in-home estimate at time of survey

24 Technology to Make Moving Better moveatlas Price It, Track It, Move It. Mobile consumer app iphone, ipad and Android Instant online moving quote Planning calendar Checklists and tips Shipment tracking

25 Technology to Make Moving Better PVO Inventory ORIGIN: Electronic Household Goods Inventory Wireless barcode scanner alongside a smart phone or tablet Scan contents and note condition Photograph certain items if necessary Customer can add signature to verify inventory accuracy (participation may be waived by customer) Information is uploaded to Atlas systems DESTINATION: Information is retrieved. Customer can participate in the review of items and sign the Customer Check Off. Shipment tracking

26 Technology to Make Moving Better AtlasVanLines.com Instant online moving quote Shipment tracking and more Information resource for customer How to guides for successful moving Calendar and money-saving tips

27 Technology to Make Moving Better Streamlined claims process Online filing via Atlas web Instant confirmation notification Average 14 days for settlement

28 Technology to Increase Efficiency Paperless work environment One data source, continuously updated User-friendly tools: Contracts and proposals Document imaging Invoicing, claims, payments

29 EDI Capabilities Summary Fully support the ANSI data exchange standards The Internet used to reduce data transmission costs VAN (Value Added Network) is E-COM EDI Transactions Sets Currently Supported Receive the ANSI X Remittance Advisement report Send the ANSI X or the ANSI X Transportation Invoice Send the ANSI X Shipment Status Receive ANSI X Lockbox Receive the ANSI X Functional Acknowledgement

30 Valuation Options Basic Protection Valuation is at no charge to the customer Maximum amount of carrier liability is $0.60 per pound, per article Amount shipper is entitled to receive for an article is determined by the weight of the damaged article This may not cover the cost of repair or replacement Full Value Protection Valuation to repair or replace an article without regard to depreciation Cost of coverage varies by the amount of coverage Deductible options available Minimum valuation is based on $6.00 times the weight of the shipment or $10,000, whichever is greater

31 Valuation Comparison Example A 4,000 pound shipment includes a 40-pound cherry table that is damaged in transit. This table was purchased for $200 ten years ago and would cost $540 today Valuation Valuation Cost to Claim Addl. Cost Option Charge Repair Settlement to Customer Standard $0 $ $24.00 $ Option (40 lbs. X $0.60) Full Value $275 $ $ $0 Protection

32 Claim Statistics Household Goods Shipments Number of Shipments Number of Claims Claims Cost Ratio Claims Frequency Average Net Claim Cost 82,427 71,842 78,749 80,197 76,430 77,258 15,683 11,933 10,486 13,349 12,962 10, % 3.85% 3.10% 3.82% 3.90% 1.56% 1 in in 6 1 in in 6 1 in 6 1 in 7.7 $612 $588 $576 $611 $661 $461 * Does not include Container shipments

33 Affiliations Move For Hunger Epic Partnership We are fighting hunger by collecting nonperishable food otherwise left behind during a move and delivering it to a local food bank. Just over a pound of food is enough for one meal for those in need. To date, over 75 Atlas agents partnering with Move for Hunger have contributed over 28,000 pounds of food.