2 Accidents don t happen on a timeline. Crisis knows no borders. When the unimaginable happens, you might find yourself on an adventure halfway around the globe. More likely, it s a business trip just a few hours from home. You could be hospitalized in your own city, in need of a second opinion or an expert physician across the country. Wherever you are and whatever the medical need, AirMed assures you receive seamless access to the highest level of care.
3 What Is AirMed? AirMed is the premier global air ambulance and medical solutions company. Should you need assistance, whether you are far from home or in your own backyard, we are here for you. AirMed: owns a fleet of ICU equipped jets. employs a full-time, highly trained crew of doctors, nurses and respiratory therapists. Facilitates medical transports to the hospital of your choosing. provides access to worldwide medical referrals, consultation and prescription assistance. There was no difference between being in the ICU room at the hospital and being on that plane. I still felt like I was in the ICU, except maybe even a step better because the doctor was right there for her on the plane. Leigh Moore, whose infant daughter was transported for life-saving treatment operates a state-of-the-art Logistics Center, on alert around the clock. supplies up-to-the-minute preventative advisories before you travel and safety assessments while you are away. arranges international legal referrals. With a carefully executed plan for every situation and a compassionate staff to meet every need, AirMed is the best part of your worst day.
4 What makes AirMed different? AirMed enhances existing health and/or travel insurance. Travel insurance focuses on trip cancellation and lost luggage. AirMed focuses on taking care of you: We cover you at home and while traveling. You are given the power to choose where you would like to be treated, even if the transfer is not a medical necessity. Most of us could not easily cover the costs of private air transport when urgently needed. Not only was AirMed a great investment, but we really don t know what we would have done without it. Mr. and Mrs. Paul Freshwater, transported within days of each other with unrelated illnesses There are no deductibles, claim forms or out of pocket expenses. AirMed will accommodate patients with pre-existing conditions. There are no financial limitations for medical transports. Should the unthinkable happen, we will transport mortal remains. AirMed is an FAA certified air carrier accredited by the U.S. Department of Defense. We are also qualified by the organizations that set our industry standards: the Commission on Accreditation of Medical Transport Systems and the European Aeromedical Institute. AirMed is a two-time winner of the International Travel Insurance Journal Air Ambulance Award. AirMed was founded by a pilot and built with a team of medical experts. We are entirely independent, owning and operating a fleet of jets and employing our own highly trained medical personnel, available 24 hours a day, 7 days a week. This is our commitment to patient care. No other membership organization or insurance provider in North America can make the same claim. In the midst of an emergency, reliability and cost should be your last concern. AirMed provides access to an unsurpassed quality of acute care without any hidden fees. My first act was to ensure that every board member in my company was covered by AirMed. It is the least that I could do to give them the comfort I have with my own membership. Ed Christian, CEO Saga Communications
5 How can you join AirMed? We offer an assortment of plan options, tailored to fit specific needs. INDIVIDUAL The Individual Plan is the building block of all AirMed memberships, which are offered to U.S. and Canadian residents up to age 75. You never even have to leave home to use AirMed. FAMILY Family memberships are for a spouse/partner and up to five dependent children up to the age of 26. STUDENT Our Student plan meets the needs of students away from home or studying abroad. CORPORATE Small companies, multi-national corporations, major universities and world-renowned hospitals have all put their trust in AirMed to protect their most important asset: their people. A corporate AirMed membership saves money by bringing your team back to your healthcare network and is a seamless component of your emergency response plan. ENROLL AT AIRMED.COM or call Short Term plans are available. Contact AirMed for more details. WHICHEVER PLAN YOU CHOOSE, AIRMED IS MORE THAN JUST A MEMBERSHIP. Worldwide medical jet transportation, bedside to bedside, to the hospital of choice Domestic transport to a specialty facility or center of excellence 24/7 Logistics Center for worldwide medical referrals, consultations, and prescription assistance Foreign travel advisories and threat assessments Transport of mortal remains Legal referrals and emergency message relay All of this and more at no additional cost
6 How does AirMed work? From the second you contact AirMed, a team of seasoned experts is in motion. Whether it s providing access to a medical consultant, executing a life-saving medical transport, assisting with pre-trip planning or advising on security risks, we have you covered. Here s how we make it happen: One call, that s all Team in Action Pre-Flight preparation Launch Phone us at: or us at: As soon as AirMed is contacted, we immediately begin all necessary coordination of your medical, security or transport needs. Should you need a medical evacuation, an AirMed medical transport specialist coordinates the following steps: serve as a liaison between attending and receiving physicians, collect medical data, draft arrival and departure schedule Transferring facility: Medical report, physician consent to release Receiving facility: Verify receiving physician, verify bed assignment Our flight plans and evacuations set the industry standard. Since inception, AirMed has made the capital investment to maintain our own fleet and crew. Outsourcing any service is an absolute last resort, but if it is in the member s best interest, we have an extensive network of more than 60 air ambulance companies around the globe. Logistics: Patient, passengers, ambulances, passports Medical: Medical report, assign med team, briefing, supplies Flight: Schedule, assign crew, confirm itinerary We strive to ensure not only the fastest but also the safest transport. Because we provide the top-notch medical logistics across the globe, the AirMed approach is much more than a ride. Bedside to bedside, we are a patient advocate. Dispatch: Itinerary, flight plans, weather, permits
7 What is AirMed s track record? IN OUR 25 YEARS, WE VE PROVIDED THE HIGHEST LEVEL OF CARE IN 250 CITIES IN 150 COUNTRIES. AirMed has been chosen as fixed-wing air medical transportation for the top hospitals in the country, including the world-renowned Mayo Clinic. We are a contracted air carrier for the U.S. Department of Defense and have flown former U.S. Presidents and countless heads of state. AirMed is equipped for virtually every critical care scenario, regardless of your age or where you are in the world. Your safety means the world to us. We are proud to have the finest medical staff, the largest fleet and complete vertical integration. AirMed is the most experienced and respected air medical program in the sky, having flown more missions to more countries than anyone in the industry. We ve been there.
8 Dear AirMed, Let us know if you have any complaints. Those were the last words we heard as our 16-year-old son was gently lowered on his bed at Sloan Kettering Institute in New York by your staff who, just that morning, had lifted him from his sick bed at St. John s Hospital in Los Angeles. Well, I have a complaint. You see, I have practiced medicine for over 52 years, and I know what proper care is and how it should be administered. I am also a licensed private pilot, so nothing escapes my medical or pilot s eye. Now, on to my complaint: I have nothing, not a single little thing. Not an iota, not a smidgen, not a scrap of a thing to complain about, and that is a real problem for a born complainer. From our first phone call to your dispatcher, to those arranging the trip, to your staff, to the plane and equipment, everything, and I mean everything, was as planned and executed perfectly. So here I am with not a thing to complain about. You should be proud of your employees as they gave us more than just professional excellence. They gave peace of mind to our son and our family, highly skilled professional medical care, and a perfect flight experience. With deep felt thanks, I remain deeply in your debt, Edward R. Ritvo, MD Professor Emeritus, UCLA Medical School
9 1000 Urban Center Drive, Suite 470 Birmingham, AL Fax: airmed.com Complete AirMed membership Terms & Conditions can be found at airmed.com.
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