Course Section This course outline applies to all sections in Business Administration. SAMPLE

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1 Course Outline Course Information Course Code and Title: COMM-1000: Business Communication 1 Course Section This course outline applies to all sections in Business Administration. Department: Applied Commerce and Management Education Program: Business Administration Total Hours: 64 Credit Hours: 4 Course Description: COMM-1000 will guide you through the techniques and processes involved in writing and speaking effectively for business. You will apply the direct approach to create business s, memos and letters. Techniques for effective report writing will also be highlighted as you outline, research and write an informational report. You will learn how to create a formal business presentation as you present your report to the class in a structured, businesslike format. Finally, you will learn to conduct and participate in meetings. Competent language usage and proper business etiquette will be emphasized throughout the course, as will individual and group work. Recognition of Prior Learning (RPL): RPL (also known as PLAR Prior Learning Assessment and Recognition) is a process in which individuals have the opportunity to obtain credit for college level knowledge and skills gained outside the classroom and/or through other educational programs. It is a process which documents and compares an individual s prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information about RPL at Red River College, refer to the RPL website at Page 1 of 5

2 Contact Gail Shimonek, Chair, Applied Commerce and Management Education at or for information regarding RPL processes and opportunities for this course. Academic Requisites: None Course Equivalencies Please clarify equivalencies with the appropriate coordinator in the Business Administration program. Course Delivery Methods: Classroom Blended Online Clinical Co-op Distance Education Other Please specify: The following communication tools will be used in this course: Scheduled chats Teleconference calls Online content Other Internet research Discussion board Unscheduled chats Course Format Lectures, case studies, in-class writing and speaking exercises, individual and small group writing opportunities, and final exam. Effective Date: September 2010 Instructor Information Name Office Location Office Telephone Murray Moman P411 PSC Patricia Saunders P411 PSC Wayne Ferguson P411 PSC Donna Finkleman E316 NDC Lisa Jamieson E316 NDC Darryl Hammond E112 NDC Sean McCorkell E112 NDC Page 2 of 5

3 Student Readiness Technology & Equipment Readiness: Computer Internet Assignments must be typed. Internet research may be required. Digital Camera VHS Player DVD Player Other Student Commitments and Contact Times Weekly daytime attendance Four hours weekly, according to timetable. Submission of all assignments by the due dates specified by the instructor. Course Resources Textbook(s): Business Communication: Contexts and Controversies 2011 Pearson Canada. Textbook includes MyCanadianBusCommLab (Student Access Code Card) ISBN-13: Student Learning Learning Outcomes: By the end of this course of study, you should be able to: 1. Organize, write, and revise routine business correspondence ( , memos, and letters) using the direct writing approach, conventional English and correct formats. 2. Effectively plan, participate in, and conduct meetings. 3. Outline, research and write an informational report. 4. Outline, prepare and deliver an oral presentation, using visual aids. 5. Revise your writing to meet acceptable standards with emphasis on these topics: Correct sentence structure (e.g. fragments, run-ons, comma splices) Parallelism Apostrophe use Mechanics (e.g. numbers, capitals) Diction ( or word use) and tone 6. Demonstrate academic honesty by acknowledging all research sources using the Modern Language Association (MLA) documentation style. 7. Effectively work in teams and demonstrate active listening skills. Page 3 of 5

4 Assessment and Evaluation: Evaluation will be based on the following: Content, which refers to the completeness, clarity, organization, and quality of the information presented Style, which refers to the physical presentation of information, including neatness and competent language usage which meets acceptable standards of grammar, spelling, punctuation, and mechanics. Format, which refers to the conventional format / layout guidelines for business documents. Your final grade will be a percentage based on successful completion of the following: COMM-1000 ASSESSMENT METHODS WEIGHT The Direct Writing Approach Letters of request and response Memos and s Report Presentation Written informational report Oral presentation of report Meetings Management A project designed to develop planning for, reporting on, and participating in business meetings. 30% 20% Final Exam 20% Individual Instructor Assessments Based on any combination of attendance, in-class assignments or activities, and professionalism. TOTAL: 100% Letter Grade Distribution A to 100% A to 89% B to 79% B to 74% C to 69% C to 64% D to 59% F % Page 4 of 5

5 Course Policies: General Academic Policies It is the student's responsibility to be familiar with and adhere to Red River College (RRC) academic policies and procedures. These policies and procedures can be found in the RRC calendar or online at Supplementary Policies 1. Business Communication 1 is a prerequisite for Business Communication 2. You must pass this term to continue the communication segment of your program. 2. No supplemental exams will be given for this course. 3. Unless otherwise specified, all assignments must be your individual, unaided work. Plagiarism (unauthorized or unacknowledged use of others work, including copying from peers) is a serious academic offense. Please see Red River College s Policy C 7, Academic Integrity. 4. Use of cell phones and headsets is not allowed in class or in any test or exam room. Date Revised: May 2010 Authorization: This course is authorized for use by: Chair, Applied Commerce and Management Education May 19, 2010 Date All rights reserved. This course outline is the property of Red River College. No part of this outline may be reproduced or used in any form or by any means - graphic, electronic or mechanical, including photocopying, recording or taping, or information storage and retrieval system - without written consent from the Vice-President of Red River College. Page 5 of 5